cloud company - designing a faster and more intelligent organization for the digital era

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TEEMU ARINA www.tarina.me

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A presentation of Cloud Company - The Book.

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Page 1: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

TEEMUARINAwww.tarina.me

Page 3: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

CLOUD

INTERNET

Page 4: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

INFRASTRUCTURE

PLATFORM

APPLICATION

CLIENT

GoogleApp Engine

Amazon EC2

Google Apps

Google Chrome Android iPhone

SalesforceForce.com

Apple App Store

Amazon Web Services

Amazon S3

CLOUD COMPUTING

Page 5: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

INFRASTRUCTURE

PLATFORM

APPLICATION

CLIENT

GoogleApp Engine

Amazon EC2

Google Apps

Google Chrome Android iPhone

SalesforceForce.com

Apple App Store

Amazon Web Services

Amazon S3

CLOUD COMPUTING

Ref: Guy Rosen

Page 6: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

INFRASTRUCTURE

PLATFORM

APPLICATION

CLIENT

GoogleApp Engine

Amazon EC2

Google Apps

Google Chrome Android iPhone

SalesforceForce.com

Apple App Store

Amazon Web Services

Amazon S3

CLOUD COMPUTING

Ref: Zenoss (Q2 2010)

Page 7: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

INFRASTRUCTURE

PLATFORM

APPLICATION

CLIENT

GoogleApp Engine

Amazon EC2

Google Apps

Google Chrome Android iPhone

SalesforceForce.com

Apple App Store

Amazon Web Services

Amazon S3

CLOUD COMPUTING

Ref: Distimo (January 2011)

Apple App Store Google Android Nokia OVI

43000

135000

314000APPLICATION

STORE MARKETS

Page 8: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

INFRASTRUCTURE

PLATFORM

APPLICATION

CLIENT

GoogleApp Engine

Amazon EC2

Google Apps

Google Chrome Android iPhone

SalesforceForce.com

Apple App Store

Amazon Web Services

Amazon S3

CLOUD COMPUTING

Ref: Gartner (2010)

Symbian RIM Android iOS Microsoft Linux Other

18.0%

2.4%5.0%

14.2%17.2%18.2%

41.2%

WORLDWIDE SMARTPHONE

SALES Q2 2010

Page 9: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

Transparency

Network Organization

Cloud Computing

Distributed Worksforce Peer-production

Crowdsourcing

CLOUD COMPANY

Page 10: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

20th CENTURY PRACTICESFOR 21st CENTURY WORK

Page 11: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

WORK TODAY IS INTERRUPTEDAT LEAST EVERY 15 MINUTES

Page 12: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

3-4 hours impulsively answering emails

0.5-2 hours on irrelevant phone calls

2-4 hour pointless meetings

0.5-1 hours hallway interruptions

X ∞ hours IT problems

WHERE WE SPEND OUR DAYS...

Page 13: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

IN ALL PHYSICAL MEETINGSTHERE ARE MORE OR LESS

THE WRONG PEOPLE PRESENT.

Ref: Esko Kilpi

Page 14: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

IN DIGITAL WORKING ENVIRONMENTSTHERE COULD BE MORE OR LESSTHE RIGHT PEOPLE PRESENT.

Page 15: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

DIGITALLY DISTRIBUTED

COMMUNICATION COORDINATION RESPONSIBILITY✖ ✖

ALL EFFECTIVE MANAGEMENT & COLLABORATION TODAY IS

Ref: Esko Kilpi

Page 16: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

DIGITAL DECENTRALIZATION LEADS TO A

CLOUD COMPANY

TechnologyPlatforms

CommunicationPractices+

Distributed & Transparent

TOOLS CULTURE

Page 17: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

COMMUNICATIONPARADIGM SHIFT

WHAT SEQUENCE?

BEFORE

• Point-to-point

• Pre-defined & predictable

WHAT CONTEXT?

NOW

• Context-based

• Self-organizing & adaptive

• E.g. social software• E.g. telefax, phone, email

Page 18: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

Infrastructure

Workforce: Collaboration

DISTRIBUTED TECHNOLOGY PLATFORMS

Ideas: Innovation

Computing: Automation

Sales, Marketing, Support: Interactions

Storage: Information BusinessInfrastructure

... ... ...

S3

Dropbox

Ref: In collaboration with Pasi Mäenpää / Elisa

Page 19: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

DISTRIBUTEDWORKFORCE

elance.com

Page 20: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

“This is the future of recruitingfor our company” – John Campagnino, Accenture, Head of Global Reqruiting

is going to hire 40% of its new workforce through social media.

Page 21: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era
Page 22: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era
Page 23: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

APPLICATION PHONES & TABLETSCloud-based platforms for personalized work environment customization.

Page 24: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

PERSONAL KNOWLEDGE MANAGEMENT

Page 25: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era
Page 26: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

FlipboardSocial Reading Experience.

Page 27: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era
Page 28: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

Connections

Interactions

Sharing

IS HERE

EFFECTIVE KNOWLEDGE WORK TODAY

Page 29: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

AN ORGANIC ENTERPRISE...

Blogs & CommunitiesReflection in and on action.

Feeds, Search & APIsSocially filtered sensory input.

Wiki & Shared WorkspacesConnecting reflections.

Social NetworkingOptimizing communication

flows and social interaction.

Muscles = Resources and Funding.Operative Technologies

Business process backbone.

Spirit = Values and Vision.

Skeleton

Senses

Neural Network Brain

Blood system

Page 30: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

Industry controlled & led

Organic &community led

Open

Closed

Dig

ita

l b

usi

ne

sse

nv

iro

nm

en

t

Social & economic value creation

Safe Havens

MiddleKingdoms Youniverse

Ref:

...IN A DIGITAL BUSINESS ECOSYSTEM

Page 31: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era

CLOUD COMPANY MANIFESTOCloud is a metaphor for the internet and Cloud Computing is the metaphor for a technological paradigm shift in the way how we utilize software and information.

Technology enthusiastics are often pushing an idea based on Technological Determinism, that this new technology alone would drive the development of organizational practices, culture and behavior. However the influence and importance of culture and people cannot be underestimated. Media theorist Marshall McLuhan famously said that "We shape our tools. And then our tools shape us."

What the cloud is shaping is our forms of organization, intertwingled by technology and culture. The cloud will dramatically lower the transaction costs of doing business. As companies decentralize various layers including infrastructure, R&D, marketing and sales, they eventually empower a new form of organization to emerge: the company as a cloud. What we don’t yet understand is how to design and shape such an organization, from both operational, technological and cultural perspectives. Our future might as well depend on it.

In the Cloud, November 2010Teemu Arina

Page 33: Cloud Company - Designing a Faster and More Intelligent Organization for the Digital Era