cloud as a service: a powerful new cloud management platform

© Copyright 2/24/2015 BMC Software, Inc1

David Savino

Column Technologies

[email protected]

Cloud as a Service… CLM made simple

mailto:[email protected]


David Savino, CTOColumn Technologies

15 October 2014

Cloud as a Service… CLM made simple


Agenda

1. The Cloud Management Platform and CLM> Powerful capabilities

2. Introducing Cloud as a Service

> CaaS Enablers and Solution Architecture

3. Provisioning Up the Stack

> Move beyond Virtual Servers with Automation and Orchestration

4. Customer Feedback and Solution Success

> Leveraging Rich Content and CLM 4.x Features


The Cloud Management PlatformHarnessing the power of a CMP and tackling the

related Operational Challenges


BMC Cloud Lifecycle Management - Components

• BMC’s flagship product, CLM, brings together best in class data center management tools in one powerful suite (since 2010):

– BladeLogic for Server Automation

• Provisioning, configuration, patching and compliance, audit, software installation

– BladeLogic for Network Automation

• IPAM, VLAN management, virtual Load Balancers and Firewalls, NAT, ACLs

– Atrium Orchestrator

• Integration with server management tools, DNS, AD

– Remedy SRM and CMDB

• Unified user portal, request tracking, approvals, CI relationships, service model

– Platform Manager (unique to CLM) ties everything together


BMC Cloud Lifecycle Management - Up the Stack

CLM provides more than simple OS provisioning. Our focus is on “up the stack” operations, as they bring the most value after virtualization.

OS centric Operations…

• Provision a server• Start / Stop / Quiesce• Change RAM / CPU • Add / Expand disk• RPD / telnet / ssh• Snapshot / Revert• Decommission

“Up the Stack” Operations…

• Audit, compliance and remediation• Install / Remove software• Patch and verify• Join domain / AD / DNS / DHCP• Install and Register anti-virus, Backup,

Discovery, Monitoring• Security policies and profiles


BMC Cloud Lifecycle Management - Multi-Cloud Ready

CLM can provision locally (private cloud) …

or to popular public cloud providers …

or to any public or private cloud using the vCloud API


This allows you, the customer, to act as your own cloud broker


BMC CLM 4.x – Other Features We’re Excited About

CLM 4.x delivers powerful new capabilities that our customers have been asking for …

• Auto-scaling of individual VM resources, based on distinct policies• Improved tenant management, including user quotas• Service Health History and Monitoring• Enhanced Blueprints• Easy On-Boarding of any cloud provider using vCloud Director API• Open Stack integration enhancements• AWS enhancements – more supported services• Single Cloud Database architecture (skinny version of CMDB)


Introducing Cloud as a ServiceCaaS enablers and solution archticture


Introducing Cloud as a Service – Built on CLM 4

Cloud as a Service (CaaS) allows customers to leverage all the power of CLM without having to install or manage the CLM application stack.

CaaS uses the customer’s own resources (hypervisor, storage, network), but the “command and control” lives in our secure data center.


Cloud as a Service – How it works

Provider SiteSite-to-Site VPN

Web ITSM Platform Manager

CloudDatabase

NetworkAutomation

ServerAutomation

WorkflowAutomation

httpsportal

Provider Site: Full CLM capability, Managed by Column Technologies

Our Mediation Device Is secure and easyto monitor

MediationDevice

Hypervisor

Virtual Machines

DNS DHCPAD

Secure VPN: Asingle connectionto the customerenvironment

Public Cloud Enabled: Manage private AND public cloudResources in one portal

CaaS is the only feasible way to deliver CLM “as a Service”

Client Site: Access toCLM portal, all VMsand software deployedto the customer datacenter.


Provisioning Up the StackMove beyond simple OS provisioning with

powerful Automation and Orchestration


CaaS and “Up the Stack” Provisioning

IT: “We can provision a complete server in 30 minutes.”

Business: “Our request process alone takes 48 hours”

Security: “Server hardening and compliance takes 24 hours”

App Group: “Software installs take 3 to 5 days”

End User: “I can’t get a Dev/Test software instance deployed in less than 2 weeks”

Self Service Request &

Change

Basic Serverand OSsetup

Up the stackApplication &

Content

Integrations, post provisioning

actions

Hypervisor sweet spot

CaaS Process Automation

To do this with VMWare, you’ll need…

• vCAC (was vCloud Director)• vCloud App Director• vCloud Orchestrator• vCenter Configuraton

Manager

…with lots of time and skills

Perception is reality…


Automate / Orchestrate

With pre-built automation and orchestration, CaaS customers can eliminate manual execution and coordination of tasks…• Increase accuracy• Decrease manual effort• Compress delivery time


• Service Catalog of offerings• Unique offerings per customer• Custom approval process + Audit• Visible request lifecycle• Relevant (proactive) notifications

Request – Self Service governed by a process

• Third major update of the CLM Portal• New HTML 5 Portal coming soon!


Deploy – Smart Provisioning with flexibility

• Admin view of tasks / work orders• BNA handles complex network

deployment options – pick a VLAN, virtual load balancers, firewall rules, IPAM, DNS, DHCP

• Compliance is a BladeLogic strength• Software pre-requisites are installed and

validated using BSA• Software (and OS) images are stored

locally for quick installs


Jump Start Application Deployment with our Catalog


Configure – Rapid Integration and Validation

• Each customer can have unique compliance rules• The Integrations Framework allows customers to

connect to their own internal server management systems

• Column has created many security profiles and enforcement rules

• Remediation is directly linked to BladeLogic compliance

Put an end to template sprawl


Closure – Verify completeness and deployment success

• Immediately transition to operational management

• Subsequent requests for existing VMs are also handled in the portal

• Informative notifications

• Email Requester“Your server named MadMax with IP address 10.202.34.15 is ready”.

• Email Server and Network Admins• Update CMDB• Update server configuration doc• Update tenant capacity profile• Create transaction record• Update billing info


Just some fancy CLM development?

In addition to the ability to deploy directly to your local data center with rich content, CaaS contains two game changing frameworks…

Data Framework - centralizes all key data elements for ease of access and reporting:• Requester and Approver • Service Request• Service Catalog Item • Service Offering instance• Servers and Server details• Networking details• Transaction details

Integrations Framework – leverages the data framework and prebuilt orchestration:• Connects the VM to backend server

management systems• Registers the VM• Updates AD, DNS, firewalls, load balancers• Notifies appropriate personnel• Ready for use …


A system of indentical platforms, operating in a common model

• Global Platform, operated 24x7, will ALL instances having the same structural configuration.

• Upgrades, additional content, new capabilities, are tested and added to all platforms at the same time.

• Meaning ONE conceptual platform to support


Why Customers Love it …

pay as you go 12 month plan per concurrent

server

Cloud as a ServiceRegular on-premise

CLM solution

Platform Clone

SMART POC

Clone / upgrade

small large

POC with CaaS up and running in one week including advanced content

WYSIWYG, fixed price,fixed time, with content

Rapid migration

Tested, integrated, with additional functionality, ready to use from day 1 with use-cases from POC and/or CaaS


Why Customers Love it …

• Customers looking at private/hybrid cloud solutions typically want:

– Try before you buy (See-Try-Buy)

– Up and running quickly with rich content

– Nothing to install, maintain, operate (true SaaS)

– NO CUSTOMIZATIONS

– Intuitive, easy to use, simple to operate

– “All included” pricing, based on consumption

– Limited commitment; flexibility (get in, get out)

– Additional options as adoption matures

Fast Simple Cost Effective


Thank You.

cloud as a service: a powerful new cloud management platform

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