cloc annual report 2012 interactive
TRANSCRIPT
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COVER Stephanie is stayin’cool at WindReach Farm
ANNUAL REPORT
2011-12
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ANNUAL REPORT 2011-1204
On behalf of our Board of Directors and Senior
Management team, we would like to express our
appreciation to all of our employees for once
again providing the highest quality of service to
those we support over this past year. As a result
of everyone’s efforts, our Association continues
to thrive in a challenging and ever changing
developmental services sector in Ontario. It is
our pleasure to present the 2011/2012 Annual
Report for Community Living Oshawa/Clarington.
This report is a great opportunity to recognize the
accomplishments and celebrate our success of
the past year.
With the economic downturn and changing trends
in the social service arena, there is a forecast
for a continuing decline in funding for the not
for profit sector. These decreases in fundingmakes it necessary for agencies such as CLOC
to adjust and restructure resources to best meet
the changing needs of the organization and the
people it serves. This has impacted negatively
upon the agency infrastructure resulting in a lean
and often over extended administration. Orga-
nizations need to show that they can effectively
and efficiently manage human service environ-
ments, technologies, and personnel. At the same
time they need to produce positive outcomes for
people served. CLOC’s strategic plan states that
“the organization will expand and increase sup-
ports and services to people with developmental
disabilities by thirty percent (30%) through influ-
ential leadership and a commitment to organi-
zational excellence, exceeding all standards and
measures of excellence with innovation, flexibility,
responsiveness, collaboration and evaluation.”
This strategic direction is directly linked to the
increased expectations placed on not for profit
organizations to be lean, responsive, agile, quality
focused, and accountable. CLOC’s ultimate objec-
tive is to be a leader in the transformed devel-
opmental services sector and to be the “service
provider and employer of choice” within Durham
Region.
The strategic plan that CLOC embarked on in
2008 intentionally takes into account the above
discussed drivers for change to position CLOC as
a leader in the field of Developmental Services,
enhancing our ability to respond to the rapid
changes so that we can continue to be a strong
and vibrant organization well into the future.
A MESSAGE FROM THE
PRESIDENT & EXECUTIVE DIRECTOR
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ANNUAL REPORT 2011-1205
With an emphasis on innovation, professional-
ism, satisfied and inspired employees and high
quality service we are committed to continuing to
meet the changing needs of the people and fami-
lies we support while finding new ways to reach
out to those on waiting lists.
Over the past two years we have successfully
implemented core competencies and as a result
have enhanced the level of professionalism of
our staff as well as the services we provide to
those we support. In addition to training approxi-
mately 300 employees internally, we are now in
the process of training staff in other agencies
and assisting with their adoption of the core com-
petencies. We also held our forth successful Mr.
/Ms. Community Living fundraising event at the
GM Centre raising 80K for our “Make a House a
Home” campaign. As a result of these events as
well as other donations and gifts in kind we have
surpassed our initial campaign goal of 350K and
will continue to provide enhancements to manyof our homes throughout Oshawa and Clarington.
As we move forward in our fifty-ninth year, we
will continue our leadership role provincially by
influencing government and the broader commu-
nity to promote inclusion and full citizenship for
people with developmental disabilities in Ontario.
Partnerships and collaboration is the key to our
success in this regard and thus we are very ap-
preciative of our relationships with all our many
stakeholders including the Ministry of Commu-
nity and Social Services, our community service
partners, donors, sponsors, and the people we
support and their families.
In closing, we would like to express our sincere
appreciation to our hard working staff and ac-
knowledge our gratitude for their skills and dedi-
cation to enhancing the lives of those we support
each and every day. As President and Executive
Director we are proud to work with each and
every one of you.
Garry Cooke
President
Steven Finlay
Executive Director
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ANNUAL REPORT 2011-1206
YEAR IN REVIEW
This has been a very challenging year in developmental services and the not-for-profit sector in
general. Social service agencies are expected to deliver high quality supports and services in an
era of funding restraint and increased accountability and expectations. Though CLOC has been
feeling the effects of the economic downturn and funding controls we have worked hard to creative-
ly meet the needs of people with developmental disabilities, delivering high quality supports and
services while also demonstrating flexibility, responsiveness, innovation, efficiency, collaboration
and business acumen. Overall, we are pleased with our progress over the past year:
REACHING MORE PEOPLE THROUGH INNOVATION:
CLOC provided supports to 12 people through the passports option brokering dollars and sup-
ports to people and their families in the amount of $116,392.
We enlarged our Passports Program with six more people joining the program.
Last year’s summer camp supported 29 teens and young adults
reaching nine new people with 20 returning participants. Activities in-
cluded recreation, health and fitness, hiking and photography club, and
community volunteering.
This year we supported 47 people with urgent respite needs over
the summer with a budget of $16,791 received from Durham Systems
Management. This support reached 19 people who were on waitlists for
services.
SUPPORTING SERVICE TRANSFORMATION:
CLOC has been working closely with the regional Developmental Services Ontario (DSO) office
toward enhancing access to developmental services. (continued on page 13)
Right Side:(1) Joshua smiling
(2) Andrew, Daniel, andDanny at the Lion’swelcome back BBQ
(3) Adam, Kim and Douglashave a ball at the Clarington
Project Gala
(4) Members of CommunityLiving Oshawa Clarington put
on a musical performancein the Drum Circle
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ANNUAL REPORT 2011-1207
144Volunteers
22 Homes
36 Number of individuals
supported by CLOC employedcompetitively in the community
10% ofEmployees
have
10+ years
of service
12Children in Associate Homes
15Children in Group Living
76 Adults in Group LivingAdults in Associate Homes
15
Employees325
1
4
2
3
Countlessdreams/personal outcomes
achieved with the help
of fundraising
dollars
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ANNUAL REPORT 2011-1208
OUR DONORS
BUSINESS
4 Star Drywall Ltd
Arcadia Acoustics & Drywall Ltd
Argo Drywall Inc
Alex McGregor Drugs Ltd
All Season’s Renovations
& General Contracting
Bailey Metal Products Ltd
Baretta Interior Contracting Ltd
Base General Contracting Ltd
Bernardi Building Supply Ltd
Builder’s Supplies Limited II
Caisse Populaire des Voyageurs
Central Ontario Contractors
Association
Citymark Construction
& Drywall Ltd
Commercial Drywall Supply Inc
Complete Interior Finishes
Costa Building Supplies Ltd
Decor Drywall Ltd
Diva Construction Ltd
Dixon Drywall
Drywall Acoustic Lathing &
Insulation
Local Union 675
Excel Drywall Contractors Inc
Fisher Drywall
Harvey’s Building Supplies Inc
Interior Systems Contractors
Association of Ontario
JD Mizzi and Associates
Ken Winn Construction
Master Building Materials
Maxan Drywall
Maxwell Heights S. S.
Melin Interior Systems Inc
MGL Construction Inc
Millwork & Home Centre
Net Drywall & Acoustics Ltd
New Insites Interiors Inc
New-Tech Drywall &
Accoustics Ltd
Omega Drywall Inc
One Way Drywall Inc
Oxford Interiors Ltd
Petko Drywall Systems Inc
Prim Contracting & Drywall Inc
Quadcon Group Inc
R&O Contracting
R.J.B. Construction
R.O.M. Contractors Inc O/A Ross
Clair Contractors
REM Holdings
Richway Construction Ltd
Select Acoustic Supply Inc
Silvercreek Commercial
Interiors Inc
Skeates Contracting Inc
Sound Solutions Inc
Speedy Drywall & Acoustic Ltd
Supreme Plastering Ltd
Tanza General Contracting Ltd
Tara Interiors Inc
Telus
The Bull Dog Pub
United Drywall Ltd
VN Drywall Systems Inc
Xcel Drywall Ltd
SERVICE CLUBS/
GROUPS
Clarington Part-Time Firefighters
Golden Jubilee Chapter, IODE
Oshawa West Lions Club
St. Joseph Knights of Columbus
The Harry E. Foster Foundation
UA Local 463
OPG Employee’s & Pensioners
INDIVIDUALS
Al Khoudri, Imad
Albis, Rose Marie
Alger, Edith
Barnoski-Adams, Brenda
Bartkiw, Mr & Mrs
Bazinet, Rejean
Beaumont, Jason
Bebee, Sandra
Belfour, Polly C.
Bell, Marie
Boucher, Jeff & Kirsten
Boyd, David & Darlene
Brideau, Denise & Bertrand
Brown, Dorothy
Cameron, Grant
Carlson, John & Janis
(1) Mayor Foster and CounsellorsPartner and Hooper enjoy around of golf in January.
1
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ANNUAL REPORT 2011-1209
Carnovale, Andy
Carriere, Louise
Cay, Islay
Charette, Garry & Judy
Coffin, Arthur & Nancy
Cole, Carol Ann
Danilko, Mr & Mrs
Dallas, Ray
Davis, Joseph & Beverly
Deschambault, Cliff
Dignard, Mario
Dodgson , Paul
Dugas, Valerie
Dunk, Janet
Fleuri, Gisele
Forgette, Virginia
Garrett, David
Garrison, Robert & Marie
Geonet, Hedore
Gillespie, David & Sylvia
Gillespie, Shirley
Gooderham, Jacqueline
Guibeault, Janine
Hamid, Stephanie
Hardy, Heather
Haynes, Ronald & Peggy
Hogan, Cathy
Holmquist, Ray & Eileen
Houghton, Bill
Knapp, Gord
Lampa, Heather
Lampa, Stanley & Kathy
Legault, Jean-Claude
Legault, Marthe
Legault, Paul & Debbie
Leonard, Raymond & Diane
Lessard, Simone
Longo, Jennifer
Luxton, Donald & Debbie
MacDonald, Edwin
Mandzuk, Dianna
Woitzik, Mark
Marsh, Susan
Meszaros, Theodore &
Elizabeth
Miller, Sharon
Moloney, Karen
Montgomery, Robert & Sharon
Moses, Cathy
Mosley, Arleen
Muir, Lana
Muir, Mildred
Mungai, Wangui
Nixon, Harry
Nobes, Marilyn
Nobes, Troy & Grace
Noonan, Phyllis
Pagett, Nicole
Paulin, Lisa & Denis
Pearson, Gail & Dan
Phillips, Beverly
Pidwerbecki, Nester
Re, Salvatore
Robin Wright-Calvano, Bruno
Calvano & Rogers, Vyvien
Rooney, Lenore
Samells, Kay
Schultheis, Dan & Christine
Smith, Patricia & Stewart
Smith, Steve & Nancy
Soucy, Julie
Spurr, David
Storsbergen, Pat
Sturtevant, David
Suarez, Brian & Cynthia
Taylor, Donna
Teskey, Barb
Van Seggelen, Donna
Varley, Lee
Wagner, Doug & Gillian
Warren, Alan
Watson, W. Edward & Georgina
White, Fred & Mary Ann
Whitney, Richard
Willsher, Todd
Willshire, Brett
Wilson, Jack & Glenna
Worboy, Marnie
Worboy, Ron
Wunderlich, Hans
Zapfe, Werner
OUR DONORS(2) Garry Cooke, CounsellorPartner, Mayor Foster andSteve Finlay.
(3) Knights of Columbuspresent a cheque
2
3
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ANNUAL REPORT 2011-1210
Our sincere appreciation to the
following organizations and
groups who have contributed
to the success of our “Make a
House a Home” Campaign...
Apex
Baagwating Association
Bowmanville Rotary Club
Canada Windows & Doors
CAW Local 222
City Of Oshawa
Durham Regional Police
Equitable Life
Freedom 55 Financial
Gus Brown Pontiac Buick GMC
Harry Foster Foundation
Jack Astors, Whitby
London Life
Manufacturing & Technology Centre
Metroland, Durham Region Media
Motion Specialities
Motion Specialities
Ontario Power Generation
Oshawa Rotary CLub
Parkwood Rotary Club
Piper Barber Insurance Agency
RBC Royal BankScotiabank
ServiceMaster
TD Bank Financial Group
U.A Local 463, Plumbers,
Steamfitters & Welders
Veridian
Whitby Rotary Club
In 2009 we launched the first phase of the“Make a House a
Home” Campaign with a goal to raise $350,000 to update
and renovate the twenty two homes we own and operate.
We are pleased to announce that as our phase of the cam-
paign has come to a close, we have raised an incredible
$455,000!!
This campaign would not have been possible without the
leadership of our Campaign Chair Joe Tilley and his Campaign
Committee.
CAMPAIGN COMMITTEEJoe Tilley, CTV Sports Anchor
Shawn Armstrong, Gus Brown Pontiac Buick GMC
Jim Reaume, CLOC Board of Directors
Dave Wilson, Durham Regional Police Service
Mike Hopkins, Freedom 55 Financial
Rocky Varcoe, Class Act Dinner Theatre
MAKE A HOUSE A HOME CAMPAIGN
PROJECTS COMPLETEDFurnace (2 homes), Air Conditioner (1 home), Appliances (10 units),
Flooring (7 homes), Kitchen Update (5 homes), Fencing Installed (2
homes), Generator (2 homes), Foundation Repair (2 homes), New Deck-
ing (2 homes), Lifts & Sling (6 lifts/slings), Bathroom Renovation (5bathrooms), Roofing repaired/replaced (3 homes), Windows Throughout
(2 homes)
MAKE A HOUSE A HOME
CAPITAL CAMPAIGN
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ANNUAL REPORT 2011-1211
RYAN’S PATH TO MARTIAL
ARTS EXCELLENCERyan has attended the Clarington Project for six years! He
enjoys going to cooking class, swimming, bowling, literacy and
trying to get the highest bids on the new Wii game “The
Price is Right”.
One of Ryan’s passions is Karate. Ryan has been
studying Karate for thirteen years and this past
July he was honoured to receive his black
belt. Ryan and his good friend Crystal (who
also received her black belt) are now are
responsible for teaching classes to studentson Monday evenings at the local Dojo.
One of the memories that Ryan is most
proud of is his trip to Indiana in 1997,
at that time he was inducted into the
National Hall of Fame for Karate. He also won
2nd place in a Sparing Competition this past spring.
Ryan has been an inspiration to the members at
the Clarington Project, and with his connections
we have established a partnership with his Dojo
that now teaches our members self defence and
karate skills. We are so proud of Ryan and his
accomplishments and cannot wait to see him in his
new role as teacher.
Ryan pictured inhis Karate gi andBlack Belt.
Ryan has recentlybeen awardedthree medals forvarious disciplines
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mrmscomedyauction.com
THANK YOU TO OUR NOMINEESJohn Strange, Dianna Mandzuk, Dave Wilson,
Dan Walters and Stephanie Herrera
TOGETHER ON MAY 29, 2012
WE RAISED OVER...
SCAN the QR Code below
with your mobile deviceto watch the video
A big thank you to our sponsors,
food vendors, patrons and volunteers
of the 4th Annual Mr. & Ms.
Community Living Comedy Auction
from Community Living Oshawa/
Clarington and the individuals we
support. We are proud to announce
that Ms. Dianna Mandzuk and Mr.
John Strange were crowned Ms.
and Mr. Community Living Oshawa/
Clarington. Thank you, without your
continued support this event would
not be possible.
OUR EVENT SPONSORSCKDO, Veridian, Metroland, Durham
College/UOIT , OPG, Durham
Regional Police Service Board, PiperBarber Insurance , Equitable Life,
Olver Scott LLP, The Bulldog Pub, One
Word Photography, Oshawa Credit
Union
OUR FOOD AND WINE
VENDORS
Sinatra’s, Baton Rouge, Butler’s Pub
& Grill, The Thirsty Monk, Avanti’s
Tratorria, Sabrina’s Catering, Lisa’s
Cake Lollies & Treats, Starbucks,
Social Resto-Lounge, Select Wines &
Spirits, Churchill Cellars, Woodman
Wines & Spirits, Schiralli Wine Agency
Click to Play
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ANNUAL REPORT 2011-1213
YEAR IN REVIEW (continued from page 6)
We have been busy over the past year connecting people to the DSO for eligibility and referrals for
supports. Last fall, CLOC engaged in the smooth transfer of information for those currently on our resi-
dential wait list, as DSO is now responsible for managing the residential vacancies for this region.
RESPONDING TO CHANGING NEEDS:
We were successful in advocating for an additional $21,000 augmenting supports to a person
who was experiencing an increase in need.
In response to funding restraints some very creative and innovative planning was engaged in for
residential services resulting in some very positive changes for people supported. This was a very
difficult and challenging process due to the various needs and the required efficiencies but the end
result was positive. CLOC employees and families worked together to make each transition a suc-
cess.
ENHANCING INFRASTRUCTURE:
CLOC received $96,000 for repairs and maintenance for specific projects outlined by MCSS.
Jobs completed were retrofitting of Holt Rd & Scugog Road and fixing foundation issues at Olive
Avenue.
NETWORKING EDUCATION AND PARTNERSHIP:CLOC partnered with Community Living Ontario to bring Darcy Elks to Park Wood Estates in
March 2012. Twenty-five families we support were members in attendance. We partnered with Cen-
tral Collegiate and hosted a transitional planning night.
ACCOUNTABILITY:
A risk management assessment has been fully implemented and is the basis for CLOC’s quality
assurance quality improvement tool.
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ANNUAL REPORT 2011-1214
TREASURER’S REPORT Ed Farragher, Treasurer
ASSETS
Cash 250,959
Accounts Receivable 203,860
Subsidies Receivable 225,096
Prepaid Expenses 35,726
Total Current Assets 715,641
FIXED ASSETS 8,117,727
Less: Accumulated 4,522,972
Depreciation
3,594,755TOTAL ASSETS 4,310,396
Liabilities
Total Current Liabilities 1,371,393
Total Long Term Liabilities 1,731,454
Total Liabilities 3,102,847
Deferred contributions 765,974
related to capital assets
Funds held in trust 10,774Net Assets 430,801
Total Liabilities 4,310,396
and Net Assets
REVENUE
Provincial subsidy 14,288,559
Other Ministry revenue 536,789
Sales 70,416
Fee for programs 1,002,745
Fundraising 107,662
Donations 50,026
Other Revenue 237,246
Amortiazation of deferred 43,666
contributions
Total Revenue 16,337,109
EXPENSES
Salaries 10,482,575
Staff Benefits 2,071,101
Travel 281,135
Training & Conferences 93,928
Purchased services - non client 55,730
Program Costs 114,318
Building/Accomodation 872,149Advertising & Promotion 1,802
Office 164,741
Miscellaneous 64,148
Individualized funding 1,590,430
Client related 347,910
Amortization 197,492
Loss on disposal of capital assets 2,586
Total Expenses 16,340,045
Excess of revenue over expenses(expenses over revenue) -2936
During the past fiscal year ending March 31,
2012 Community Living Oshawa/Clarington
achieved a balanced budget with regard to
Ministry funded programs.
STATEMENT OF OPERATIONS BALANCE SHEET
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ANNUAL REPORT 2011-1215
0 10 20 30 40 50 60
2011-12 PERCENT OF TOTAL GROSS EXPENSES MCSS FUNDING
COMMUNITY LIVING OSHAWA/CLARINGTON EXPENDITURE SUMMARY
MARCH 31, 2012
2010-11 ACTUAL BY EXPENSE CATEGORY MCSS FUNDING
Adult Associate Living
Supported Individual Living
Adult Group Living
Adult out of Home Respite
Community Access
Support Services - Adult
Foundations/Community Support
Small Water Works
Vocational Alternatives
Passports
Children’s Group Living
Children’s Associate Living
Children in Home Respite
Children Out of Home Respite
Support Services - Children
Repairs & Maintenance
Dedicated Supportive Housing
ODSP Employment Support
Residential Services
• 76 Adults in Group Living
• 15 Children in Group Living
• 15 Adults in Associate Homes
• 12 Children in Associate
Homes
• 64 Community Supports (Passports & Foundations)
Community Services
• 244 in Day Services
• 65 in Supported independent Living
• 35 Adult Respite Services
• 33 Child Respite Services
• 45 Support Services (Child)
• 46 Support Services (Adult)
NUMBER OF PERSON’S SERVEDThis past year we provided supports to over 400
children & adults in Durham Region.
Staff Wages & Benefits 80.41%
Travel & Training 2.33%
Service Related 12.40%
Occupancy Related 3.64%
Office Related 1.21%
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39 Wellington Ave. E.
Oshawa, ON L1H 3Y1
Tel: 905-576-3011 Fax: 905-576-9754www.communitylivingoc.ca
Charitable Registration Number: 10809 1307 RR0001
BOARD OF DIRECTORS
2011/2012
OFFICERS:
President Garry Cooke
1st Vice President Jim Reaume
2nd Vice Judy Quail
Treasurer Ed Farragher
Secretary Anne Beaulieu Owens
BOARD MEMBERS:
Patrick Grist, Dorothy Himsl, Jim Hogan,
John Olver, Susan Sproul,Nancy Veals,
Dave Wilson, Beverly Neblett
SENIOR MANAGMENT:
Executive Director Steven Finlay, MSW
Director of Operations Terri Gray, BSW