clinical research center optimization initiative
DESCRIPTION
Clinical Research Center Optimization Initiative. New Scheduling Process and Tool June 6, 2014. Agenda. Lana Howard CRC Nurse Manager Overview of CRC Optimization Process & New Scheduling Process Jennifer Adams VICTR Administration New Scheduling Tool Questions. - PowerPoint PPT PresentationTRANSCRIPT
Clinical Research Center Optimization Initiative
New Scheduling Process and ToolJune 6, 2014
Agenda
Lana Howard CRC Nurse Manager
Overview of CRC Optimization Process & New Scheduling Process
Jennifer Adams VICTR Administration
New Scheduling Tool
Questions
Institutional financial pressure
CTRC expansion to Community
NCRR to NCATS
RFA changes (different functions)
Program income requirement
Space changes
CTSA NGA reduction
3CRC Town Hall_042814
CRC Pre-Visit Workflow Activities Snapshot
Approved Finance Billing Plan
Orders should reflect approved Finance Billing Plan
1) Patient visit specific order set reflects approved Finance Billing Plan; 2) Complete StarPanel Research Reg. Form
EPIC Check-In by CRC Med. Rec. - w/EPIC labels
Pre-Visit Activities
CRC Town Hall_042814 18
What’s New? 1) 3 business days for inpt and outpt schedule request; 2) Study Visit request matches time point in approved billing intention; 3) Orders can be uploaded; 4) CRC will create a MRN for users, if needed, via the enhanced scheduler system
Why? To streamline data sources into one system; Ensure resources and staffing availability; billing compliance
Value? 1) Improves CRC daily resource planning which ultimately improves service to PI’s/research staff; 2) Improves charge reconciliation post visit
7
What’s New? 1) EPIC patient registration for every outpatient visit using CRC space and/or personnel; 2) Outpatient Red Cards will be replaced with EPIC labels.
Why? 1) Elimination of outdated outpatient paper processes; 2) Improve proper identification of billing accounts and routing of charges.
Value? Improved charge capture and billing compliance
8
CRC Access Center Team Members
CRC Nurse Manager & Assistant Manager Lana Howard, Deloris Lee
CRC Nurses Shelia Beavers, Lamar Bowman, Samantha Saalwaechter, and Crystal Rice
CRC Scheduling & Check-In Staff Carol Sisco, Annette Lantz, Connie Dotye, Shela Williams
CRC Technical Staff JoAnn Gottlieb, Regina Tyree
VICTR Operations Terri Edwards
VICTR/SRC Administrative Staff Jennifer Adams, Stacy West