clinical form capability brochure 8.17.2015 (1) | blissconnect

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Complete Home Care Point of Care and Agency Management Solution Latest technology: For all of your current and future lines of care delivery: Web-based, available on virtually any internet enabled device. Innovative. Comprehensive. Skilled, Medicare, Non-skilled, Care Management, and more! One system, one solution, wrapped in an easy to use interface for unparalleled clinical and administrative work flow management. CONNECT

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Page 1: Clinical Form Capability Brochure 8.17.2015 (1) | BlissCONNECT

Complete Home Care Point of Care

and Agency Management Solution

Latest technology:

For all of your current and future lines of care delivery:

Web-based, available on virtually any internet enabled device. Innovative. Comprehensive.

Skilled, Medicare, Non-skilled, Care Management, and more!

One system, one solution, wrapped in an easy to use interface for unparalleled clinical

and administrative work flow management.

CONNECT

Page 2: Clinical Form Capability Brochure 8.17.2015 (1) | BlissCONNECT

CONNECT

Our mission is to provide the most comprehensive software solution for the

home patient population healthcare spectrum which will be centered upon

using the latest smart technology to deliver unparalleled clinical and

operational information to its users. This clinical and operational

information accessibility and functionality is needed in the emerging and

changing world of healthcare which is moving towards true population

management for value based care. BlissCONNECT will have the ability to

use and share the gathered and meaningful information with the entire

healthcare ecosystem for true population health management. The

BlissCONNECT solution will be packaged in an easy to use, quick to learn,

and nimble programming format which will allow us to quickly adapt and to

industry changes and customer needs.

• Increase efficiency of internal and clinical staff

• Built in compliance and tracking

• Increased clinical outcomes

• Ease of coordination and communication

• System can be easily set up and customized to your agency and

user’s needs

• One system for all of your needs

Benefits:

Our Mission

Features:

• Integrated technology: Built-in:

E-fax Communication feed To Do task list E-mail system GPS

authentication Insurance Eligibility and PECOS check Teleconferencing

Telemonitoring if enabled E-store; Portals Educational Videos

And more

• Truly web based: log on anywhere internet connected

• Customizable set up

• Easy implementation and addition of service lines

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Page 3: Clinical Form Capability Brochure 8.17.2015 (1) | BlissCONNECT

Referral Management Solution

Intake Processing

Scheduling Management

Clinical Point of Care Documentation

QA Process Flow

Customized Workflow

• Track entire process of referral through intake

in one place

• Receive e-referral input from the field via

online portal

• PECOS verification and insurance eligibility

check for over 3500 insurances in real time

• With service code functionality for easy one

touch payroll, invoice, and billing

• With dozens of enabled forms specific to

multiple business lines tied to each visit type.

• Capture patient and clinician signatures in

field, GPS authentication if enabled.

• Forms flow to medical plan of care for

signature authorization.

• Plan of care ALWAYS updated through latest

modifications and resumptions and available

for viewing and printing

• Ability to monitor episode throughout

process from QA perspective for quality and

compliance

• Easy quick task apps allow for each user to be

set up for their work flow and screen set up

the way they prefer

Case Management•

feeds, clinical graphs and information

• Multiple episodes from multiple payers under

one system simultaneously

• Built in video conferencing if needed

• Built in E-fax for immediate physician

coordination

Easily monitor episode from one screen, case

Communication

Payroll and Billing

Reporting and Analytics

Patient Ledger

• Built-in email system

• Up-to-date system for real time clinical

updates

• Access to all uploaded labs and reports

• Patient communication portal

• Family communication portal

• Physician communication portal

• Simple paperless time sheet tracking and

verification

• Easy to process payroll for contractors and

employees

• Simple UB Claim Processing

• Clinical and Operational Reports

• Clinical and Operational Dashboards

• Administrative Tracking / Reporting

• Full audit trails

• Compliance built in

• Ongoing health card with important health

information can be constantly updated even

when patient is no longer in active episode

for them to use with entire healthcare

ecosystem for constant up to date and

accurate medical transparency throughout

the system

Built-in case communication feed

Referral

Management

Intake Processing:

Live Insurance

Eligibility/

Validation

Scheduling

System

Point of Care

Documentation

QA

Process

Episode

Management in

Case Management

Model

Time Sheet

and Payroll

Management

Billing

Imagine a single solution

HR•

one vault

• Alerts for expirations

• Educational videos and classes embedded

online

• Tracked hiring and training process

Keep employee credentialing and records in

Page 4: Clinical Form Capability Brochure 8.17.2015 (1) | BlissCONNECT

PUT YOUR ENTIRE CARE COMMUNITY

ON BLISSCONNECT

• Your agency administrative and internal clinical team

• Your field clinical and non-clinical providers

• Your contracted staffing agencies

• Your PRN and I.C. providers

• Your referral sources

• Your physicians

• Multiple branches, multiple lines of business

• Skilled Intermittent Medicare

• Skilled Intermittent Commercial

• Medicaid

• Maternity Care

• Extended / Hourly Skilled Care (Pediatrics / Adults)

• Care Management

• Care Recipient portals

• Care Recipient Health Care Information Ledger

• Family and caregiver portals

• Physician and referral portals

• Integrate your social media through Bliss Platform

• Integrate your communication feed, e-mail, education, and Telemonitoring

• Integrate your web site into one functional portal for potential and current

clients, employees, referrals and more

Exceeds Joint Commission, CHAP state survey

requirements“ “

Page 5: Clinical Form Capability Brochure 8.17.2015 (1) | BlissCONNECT

• Web-based: virtually any internet connected device anywhere

• Smart technology modifies layout for any sized device

• Easy set up and implementation of various business lines

• Familiar app like design for immediate familiarity for quick adoption

and use

• Facebook style communication feed

• G-mail style email

• Capture care recipient signature in the field on virtually any touchscreen

enabled smartphone or internet connected device

• Easy to implement GPS stamping/verification

• Easy calendar view for visual simplicity

• Set up each user for the roles and process flow they perform with simple

check off “quick task” apps

• Simplest set up in the industry

• Built in service codes to satisfy most agencies, but ability to fully

customize as needed

• Support at the ready

• Built-in link to Google Maps for directions

• Full chart accessibility in the field including all attachments, labs, clinical

documentation

• Easy upload of pictures and documents attached to record

• No more mailing, faxing, trips to the office, even your meetings can be

done through e-conferencing online

• Leading clinicians, consultants, financial minds, actual agency owners and

administrators in healthcare helped shape and construct the system for

real world needs and real world use

• Flexible training modules depending on need: in office or on line,

ongoing training always available

• One simple, efficient, adaptable, and quickly growing system for all

of your needs

• A continuously updated solution that keeps your agency current,

efficient, quality of outcomes, and in compliance.

• Dissatisfied with your current system? Using multiple systems and

want to consolidate? Looking to go electronic for the first time but

anxious about the implantation and functionality? Outgrowing your

current system? Current system not keeping up with the times?

Looking for a true technologically advanced system that you can

afford?

• Then look no further, and see what BlissConnect can do for your

current and future needs.

EASE OF USE CONNECT

Page 6: Clinical Form Capability Brochure 8.17.2015 (1) | BlissCONNECT

“Yes…We also have that…”

Web based , device independent

Real-time access of entire patient charts

GPS tracking

Patient and caregiver signatures on each visit

Easy billing

Integrated collaboration.

Survey-ready all the time. Stay organized. Stay current.

Stay in compliance.

Data export for approved HH CAHPS survey providers

Real control based on up-to-date information. Gain

insight and take action with real-time reports, including:

• Meaningful use Electronic Health Record

conforming to CMS standards

• Integrated medication and diagnosis lookups.

• Clinical data reporting and alerts

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Page 7: Clinical Form Capability Brochure 8.17.2015 (1) | BlissCONNECT

But “they” don't have this:

• Entire Care Community has access to Care Recipients’ charts and feeds

for collaboration and redundancy

• Simple single screen for monitoring entire episode, even visit

compliance and profitability in one click

• Web screen customized to clinician’s role

• App like buttons with visual notifications for pending tasks

• To do task bar

• Simple on-boarding

• Live training then supported by self-learn guides and videos

• Every visit has access to MOST recent care plan, patient chart and

medication and drug/allergy interactions.

• Clear care delivery guidelines for each visit ensures the POC is precisely

followed, and documented.

• Track licensure, certification, CEUs and ensure compliance of your field

caregivers

• Organize workflow based on YOUR agency's clinical process flow

• Audit feature for compliance

• Every visit checks insurance eligibility

• Intuitive, simple scheduling of entire patient episode on ONE screen.

Track visit frequency compliance

• Immediate insurance eligibility checks for most payers including

Medicare.

• Warnings for recert periods, therapy re-assessment visits and major

decision points for patient care

• Outsource key functions like scheduling, QA, coding and billing to

expert outsourcing services or even centralize to save your fixed costs

• Electronic submission and tracking to Physicians.

CONNECT

• Integrated supplies management system tied to patient episode

• Custom video educational modules for care recipients

• Social media integration

• Development emphasis on clinical and operational dashboard

reporting for optimal utilization and clinical outcomes to meet

ACO, hospital system payment models, insurance system

payment models, and the trend towards value based sharing and

accountability and proving your agency's worth through

efficiency and quality outcomes.

Page 8: Clinical Form Capability Brochure 8.17.2015 (1) | BlissCONNECT

Clinical, Field, and Administrative Forms Built-In:

• Choose which forms to enable and activate for your agency

• Tie specific form(s) to Service/Visit Type

• More than 100 forms for skilled, non-skilled, care management,

care monitoring and care coordination.

• Capture clinical and intake data in the field using ANY web

connected device or even offline capture.

• Complete forms broken into sections to allow you to use sections

you need, and ignore sections you don't needed

• Visits can have multiple forms based on the visit need

• Care Plans fully integrate with Plan of Care and Visit Notes

• Form formats automatically to caregiver’s device - laptop, tablet,

and smartphone display change, modify or build your own

clinical forms

• Tie forms to payer source needs- i.e.: select which form and

which form platforms match with your payer during payer set up

• Repetitive data such as name or address prefills for reduction

time saving in redundant data entry

• Documentation templates way beyond the industry standard

made by industry and clinical compliance experts: just the right

amount of prompting and free writing for thorough

documentation

• High tech data recall built within forms for data reporting and

warnings

• Forms built for Medicare, Commercial Skilled Care, Non-skilled

Commercial and Private Duty, Maternity, Pediatric and Adult Shift

Based Skilled Care, with more forms being added

Page 9: Clinical Form Capability Brochure 8.17.2015 (1) | BlissCONNECT

Plan of Care

• Information flows through point of care clinical

documentation to 485/medical plan of care or

modification orders creation (within appropriate forms)

• Quick check off plans of care that are thorough and

specific for insurance company demands

• Automatic saving POC instances with time stamp as you

get physician’s revised orders

• Directly Fax to physician for signature and track down

progress

• Plan of care is always active: i.e. most recent plan of care

is viewable as well as interim and initial plan of care

DURING an episode. Always have the latest plan with

the newest orders and goals and medications at your

fingertips

• Plans are based on specific orders and goals for industry

platforms and needs

• Plans flow to various parts of clinical notes for follow

through on active plan of care

CONNECT

Page 10: Clinical Form Capability Brochure 8.17.2015 (1) | BlissCONNECT

Scheduling System:

• Schedule multiple disciplines and visit types in one screen

• Service code based scheduling ties payroll and invoicing to each

completed visit for simple billing and payroll completion

• Clinical forms tied to visit type with main form and associated

forms available with each scheduled visit

• Planned and actual visit comparison

• Assign to do or tasks, reminders, and notifications on each visit

or across a care recipient record and tie to specific staff or specific

type of staff

• Easily reassign visits

• Easily reschedule missed visits

• Visit feed and calendar view for multiple scheduling field interface

• Electronic signature for caregiver and care recipient as well as GPS

verification for paperless scheduling verification

Medication Management

• Integrated Medication Lookup with automatic classifications.

• Integrated Drug-Drug and Allergy interaction check.

• Centralized medication management to eliminate errors.

• Integrated medication teaching guides in several languages.

• Real-time medication updates for care team access.

• Electronic signatures for easy and HIPAA compliant access.

Page 11: Clinical Form Capability Brochure 8.17.2015 (1) | BlissCONNECT

Bliss Support Teams:

clinicians, agency administrators,

industry insiders, and technical

support…available to walk you

through any issues.

• Changing Regulatory requirements are communicated

pro-actively and pre-emptively built into

your cloud instance

• Automatic upgrades to all new features, reports and

forms

Page 12: Clinical Form Capability Brochure 8.17.2015 (1) | BlissCONNECT

No software licenses to acquire

No servers to manage

No synchronization process

No installation of software process to office

or clinical staff

No cumbersome downloading or uploading

upgrades to your system

Monthly fee covers:

1. All of your users:

a. Administrative staff b. Executive staff

c. Clinical staff d. Field staff

e. Volunteers f. Vendors

g. Care recipients h. Family / caregivers

I. Physicians j. Independent contractors

2. All of your server and IT costs

3. Hardware costs (if you choose to go this pricing route)

4. Website and social media integration

5. Billing integration fees

6. Integrated technology fees: e-fax, email, video conferencing

7. Support

8. A good night's sleep knowing your agency management solution is

in a state of Bliss

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CONNECT

Page 13: Clinical Form Capability Brochure 8.17.2015 (1) | BlissCONNECT

www.BlissCONNECT.com

CONNECT