client servicing : un- complicating the complicated
TRANSCRIPT
![Page 1: Client Servicing : un- complicating the complicated](https://reader031.vdocuments.site/reader031/viewer/2022022415/5a6ea9b97f8b9aa81a8b566d/html5/thumbnails/1.jpg)
CLIENT SERVICINGun-complicating the complicated
![Page 2: Client Servicing : un- complicating the complicated](https://reader031.vdocuments.site/reader031/viewer/2022022415/5a6ea9b97f8b9aa81a8b566d/html5/thumbnails/2.jpg)
CLIENTIS NOT A
DEVILhis mission is not
to destroy you !
![Page 3: Client Servicing : un- complicating the complicated](https://reader031.vdocuments.site/reader031/viewer/2022022415/5a6ea9b97f8b9aa81a8b566d/html5/thumbnails/3.jpg)
BUILD
CONVERSATIONScommunication strategies are for campaigns not clients
great relations begin with great conversations
![Page 4: Client Servicing : un- complicating the complicated](https://reader031.vdocuments.site/reader031/viewer/2022022415/5a6ea9b97f8b9aa81a8b566d/html5/thumbnails/4.jpg)
THERE IS NO
the word is a sin
![Page 5: Client Servicing : un- complicating the complicated](https://reader031.vdocuments.site/reader031/viewer/2022022415/5a6ea9b97f8b9aa81a8b566d/html5/thumbnails/5.jpg)
HOWEVER IS THE ONLY NO
don’t refuse : advise implications & suggest alternates
![Page 6: Client Servicing : un- complicating the complicated](https://reader031.vdocuments.site/reader031/viewer/2022022415/5a6ea9b97f8b9aa81a8b566d/html5/thumbnails/6.jpg)
WHEN
20 80:give in a little gain a lot
negotiating
![Page 7: Client Servicing : un- complicating the complicated](https://reader031.vdocuments.site/reader031/viewer/2022022415/5a6ea9b97f8b9aa81a8b566d/html5/thumbnails/7.jpg)
PHRASE REapple is a fruit so is a phone
don’t assumeASK & UNDERSTAND
![Page 8: Client Servicing : un- complicating the complicated](https://reader031.vdocuments.site/reader031/viewer/2022022415/5a6ea9b97f8b9aa81a8b566d/html5/thumbnails/8.jpg)
PROBEanswers are there , be a seeker
![Page 9: Client Servicing : un- complicating the complicated](https://reader031.vdocuments.site/reader031/viewer/2022022415/5a6ea9b97f8b9aa81a8b566d/html5/thumbnails/9.jpg)
NETWORKknow more to gain more
![Page 10: Client Servicing : un- complicating the complicated](https://reader031.vdocuments.site/reader031/viewer/2022022415/5a6ea9b97f8b9aa81a8b566d/html5/thumbnails/10.jpg)
BE
PROFFESIONALbe friendly not a friend
![Page 11: Client Servicing : un- complicating the complicated](https://reader031.vdocuments.site/reader031/viewer/2022022415/5a6ea9b97f8b9aa81a8b566d/html5/thumbnails/11.jpg)
ONE MORE THING which we should remember from the
60’s
![Page 12: Client Servicing : un- complicating the complicated](https://reader031.vdocuments.site/reader031/viewer/2022022415/5a6ea9b97f8b9aa81a8b566d/html5/thumbnails/12.jpg)
LOVEWHATYOUDO