Case Study

XEROX, The Document Company and the digital X are trademarks of XEROX CORPORATION and XEROX CANADA LTD. is the licensee of all the trademarks. 4/03

• Since installing Xerox DocuColor 2060 and 6060, TPH hasenjoyed a 57 percent increase in production colour business

• Superior colour production quality and flexibility with Xeroxdigital colour products.

• Faster turn-around time for customer requests thanks to on-demand colour printing capabilities of Xerox equipment.

• Digital delivers growth. To d a y, 80 percent of T P H ’s business is digital, thanks in part to Xerox’s digital solution.

X e rox, delivering results you can measure .

As a global leader in document services, we are ready to help youachieve new operational efficiencies and higher productivity. Formore information, call 1-800-ASK-XEROX, or visit our Web sitewww.xerox.com today.

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Xerox Brings Colour and Speed to

The Printing House

Established in 1961, The Printing House (TPH) has grown from the originalsmall print shop in midtown Toronto to become Canada’s largest privately heldquick printing branch business. With over 60 company-owned locations inVancouver, Calgary, Hamilton, Burlington, Oakville, Toronto, Markham, Ottawa,Halifax and Dartmouth, TPH has become the company that businesses rely onfor “Need it Now”. All TPH branches are connected via a wide-area network,with each location supporting the others to ensure speed of orders with a qualitylevel that consistently meets or exceeds customer expectations

Underlying TPH’s success is its commitment to deliver qualitys e rvice at competitive prices in the shortest time possible. Wi t hthis, the company constantly strives to stay ahead of the competition,and that means having the best printing products available forcustomers at all times.

A few years ago, TPH decided that focussing on colour is the keyto success in the new printing environment. A dedicated customerof Xerox for over 25 years, TPH was keen to see what Xerox couldoffer in digital colour production equipment. The company scru t i n i z e dX e rox digital colour devices, comparing them to other suppliers’p roduct offerings.

“Hands down, Xerox won,” said Earl O’Born, president and CEO,TPH. “The Xerox digital colour production equipment outpacedand outperformed the competition. Xerox offered TPH with theconsistent, excellent colour quality and speed we were looking for.It was an easy decision to make.”

Over the last two years, Xerox has installedDocuColor 2060 and 6060 digital colourpresses as well as DocuColor 12s all withFiery processors to handle the most complexdigital colour files. Xerox also added acombination of Document Centre 480/490sfor digital black and white printing acrossits branch network.

The DocuColor 2060 digital colour presso ffers an impressive 3,600 impressionsper hour and up to four hours of unattendedrun time. In addition, this digital productionunit continuously monitors image quality,therefore producing consistently highquality output even during long, unattendedruns.

The Xerox DocuColor 6060 is engineeredfor producing customized brochures,o n e -t o - o n e documents and other printjobs on a wide variety of paper stockswith outstanding image quality. This digitalcolour device also prints up to 3,600impressions per hour, and can run highlycomplex jobs around the clock.

With Xerox DocuColor technology, T P His better able to meet customer demands forexceptional colour quality, customization,

speed and price-effectiveness. Sinceinstalling Xerox DocuColor 2060 and6060s, the company has seen a 57 percentincrease in production colour business.

“Xerox digital colour equipment has made it possible for us to expand the colour printing

services we offer our customers,” saidO’Born. “We now have more colour production units available across our networkand can therefore meet customer requestsfor on-demand colour much faster. ”

In addition to the colour units and documentcentre printers, TPH also has extensivelydeployed Xerox DocuTech publishers withDigiPath workflow software at variousbranch locations across Canada.

“Our customers count on us to offer a fullrange of printing services in both colourand black and white,” said O’Born. “Wi t hXerox equipment in our branches, we areconfident that we can meet our commitmentto customers for the highest possible qualityand service in the shortest amount of timep o s s i b l e . ”

“With Xerox equipment in our branches,

we are confidentthat we can meet

our commitmentto customers for

the highest possible quality and servicein the shortest amount

of time possible.”

The ChallengeThe Xerox Solution