clemson university provost search 2014-15 case district iii award of excellence

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Clemson University Provost Search 2014-15 CASE District III Award of Excellence

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Page 1: Clemson University Provost Search 2014-15 CASE District III Award of Excellence

Clemson University Provost Search

2014-15 CASE District IIIAward of Excellence

Page 2: Clemson University Provost Search 2014-15 CASE District III Award of Excellence

Not your typical search

Page 3: Clemson University Provost Search 2014-15 CASE District III Award of Excellence

Background: University in Transition

Change in leadership• President of 14 years stepped down; Provost retired• New president with external focus • Numerous key leadership positions vacant, filled by interims or people

who were close to retirement

Organizational restructuring• Provost elevated to Executive VP• Public service and economic development divisions split• College restructuring

Strategic Plan – vision and goals

Page 4: Clemson University Provost Search 2014-15 CASE District III Award of Excellence

The Team

Search Committee • 16 faculty members, including a dean and 6 named professors• 2 staff members, including 1 from Staff Senate• 2 students, including 1 from Student Government

Search Firm

Communications Committee • HR Talent acquisition manager• 8 Public Affairs staff members (marketing, media relations, internal

communications, video production, social media, web and creative design).

Page 5: Clemson University Provost Search 2014-15 CASE District III Award of Excellence

The Plan

Objectives• Identify and successfully recruit an outstanding chief academic officer • Strengthen the candidate pool • Create confidence in the search among core audiences through

transparency and engagement • Calm transition jitters and prepare for change• Enhance the national reputation of Clemson University • “Unspoken” objective

Page 6: Clemson University Provost Search 2014-15 CASE District III Award of Excellence

The Plan

Messages – external • A top-tier university at a pivotal moment – with a new, nationally known

president, $1B capital campaign well under way, and a $600M capital improvement plan in the early stages

• Clemson DNA -- Spirit, community of collaboration, people who embrace change

• Elevated position – clear #2 • Opportunity to build a leadership team • Unique history and culture – including governance structure• A decade (plus) of progress and positive momentum• Desirable location and quality of life

Page 7: Clemson University Provost Search 2014-15 CASE District III Award of Excellence

The Plan

Messages – internal • Clemson will be proactive and aggressive in the search• Encourage feedback and participation• Pledge openness and communication – every step of the way• Will be expedient but will hire the right person • 2nd most important hire of the past 15 years

Page 8: Clemson University Provost Search 2014-15 CASE District III Award of Excellence

The Plan

Tactics• Comprehensive,

dedicated website – leadership statement, nomination forms, updates, FAQ

• Integrated launch – ad campaign, press release, website, etc.

• Email from President Clements to nearly 1K academic leaders nationwide

Page 9: Clemson University Provost Search 2014-15 CASE District III Award of Excellence

The Plan

Tactics• Email templates for

faculty to distribute• Advertising – academic

press, new media, targeted social and retargeting

• Promotional video featuring top faculty, staff, students delivering the external messaging

Page 10: Clemson University Provost Search 2014-15 CASE District III Award of Excellence

The Plan

Tactics• Regular internal updates

through newsletter, faculty/staff website and President’s blog

• Encourage faculty, staff and students to share on their social sites.

• Open forums with finalists carried live on ClemsonTV

Page 11: Clemson University Provost Search 2014-15 CASE District III Award of Excellence

Results

1 month campaign• More than 400 contacts – more than half resulted from involvement of the

extended Clemson family• 200+ nominations• 100+ applications• 50+ nominees achieving highest levels of national distinction within their

disciplines• 3000+ clicks from online postings• 532 video views• 8500+ unique hits to website (~ 13,000 total)• Nearly 100 hashtag retweets (still in use for high-level searches)

Quote from search consultant – “This is the most aggressive marketing plan I’ve ever seen for a search, including presidential searches.”

Page 12: Clemson University Provost Search 2014-15 CASE District III Award of Excellence

Media cost

Show tactics that generated the most clicks?

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Page 13: Clemson University Provost Search 2014-15 CASE District III Award of Excellence

Clicks per post

Show tactics that generated the most clicks?

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Page 14: Clemson University Provost Search 2014-15 CASE District III Award of Excellence

Comparison of Clicks and Cost

Show tactics that generated the most clicks?

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% of Clicks% of CostScore

Page 15: Clemson University Provost Search 2014-15 CASE District III Award of Excellence

Results

Clemson names WVU DeanAs 1st Executive VP/Provost