Claim Status Inquiry Link

Health Administration Team

2011-Dec

1 Bajaj Finserv, A-Wing, 2nd Floor, behind Weikfield IT park, Nagar Road Viman Nagar, Pune - Maharashtra - 411 014 Toll free #: 1800 - 103 - 2529

Claim Status Inquiry Link Health Claims

� Please log on to www.bajajallianz.com � Click on quick links for General Insurance

Claim Status Inquiry Link

Health Administration Team

2011-Dec

2 Bajaj Finserv, A-Wing, 2nd Floor, behind Weikfield IT park, Nagar Road Viman Nagar, Pune - Maharashtra - 411 014 Toll free #: 1800 - 103 - 2529

� Go to claim status inquiry link

Claim Status Inquiry Link

Health Administration Team

2011-Dec

3 Bajaj Finserv, A-Wing, 2nd Floor, behind Weikfield IT park, Nagar Road Viman Nagar, Pune - Maharashtra - 411 014 Toll free #: 1800 - 103 - 2529

� Select health claim detail radio button � Put claim no or HAT ref no (CLID) or card no in the given field

Claim Status Inquiry Link

Health Administration Team

2011-Dec

4 Bajaj Finserv, A-Wing, 2nd Floor, behind Weikfield IT park, Nagar Road Viman Nagar, Pune - Maharashtra - 411 014 Toll free #: 1800 - 103 - 2529

� Claim details will appear on the screen � Select the claim detail to check the required information

(1) For Inward details click on “inward details” button (2) For deficient claims click on “document recovery” to know about the required documents

� On the basis of the claim status select the relevant button e.g. If status is deficient click the document recovery tab to see the requirement for which the claim is pending.

� For claim status-cashless approved, cashless denied, query & closed click on the doc icon to view the details.

Claim Status Inquiry Link

Health Administration Team

2011-Dec

5 Bajaj Finserv, A-Wing, 2nd Floor, behind Weikfield IT park, Nagar Road Viman Nagar, Pune - Maharashtra - 411 014 Toll free #: 1800 - 103 - 2529

� On Clicking “Inward Details Tab” following screen will appear with the inward details.

Claim Status Inquiry Link

Health Administration Team

2011-Dec

6 Bajaj Finserv, A-Wing, 2nd Floor, behind Weikfield IT park, Nagar Road Viman Nagar, Pune - Maharashtra - 411 014 Toll free #: 1800 - 103 - 2529

� On Clicking “Document Recovery Tab” following screen will appear with the document recovery details.

Claim Status Inquiry Link

Health Administration Team

2011-Dec

7 Bajaj Finserv, A-Wing, 2nd Floor, behind Weikfield IT park, Nagar Road Viman Nagar, Pune - Maharashtra - 411 014 Toll free #: 1800 - 103 - 2529

� Covering letter can be checked in the claim payment details page.

Claim Status Inquiry Link

Health Administration Team

2011-Dec

8 Bajaj Finserv, A-Wing, 2nd Floor, behind Weikfield IT park, Nagar Road Viman Nagar, Pune - Maharashtra - 411 014 Toll free #: 1800 - 103 - 2529

� A pop up window will appear on clicking the covering letter option in the claim payment details screen.

� Click on open to check the covering letter.

� Explanation of benefits can be viewed in this letter.

Claim Status Inquiry Link

Health Administration Team

2011-Dec

9 Bajaj Finserv, A-Wing, 2nd Floor, behind Weikfield IT park, Nagar Road Viman Nagar, Pune - Maharashtra - 411 014 Toll free #: 1800 - 103 - 2529

� If the claim is under process the system will show a pop up saying contact customer service, in that case customer needs to contact the call centre on the provided number.