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CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

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Page 1: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

CJ407 – Crisis Negotiation

Matthew Tobias

CJ407 – Crisis Negotiation

Matthew Tobias

Welcome to Class !!!Welcome to Class !!!

Page 2: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Introduction to the CourseMatthew E. Tobias

Introduction to the CourseMatthew E. Tobias

My Background Currently serving as the Deputy Chief of Patrol , Area Three

on the Chicago Police Department In 25th year on the job Assignments include Patrol Officer, Gang Crimes Tactical,

SWAT Officer, Patrol Sergeant, Firearms Training Unit Range Master, Patrol Lieutenant, Crisis Negotiator, Special Operations/SWAT Lieutenant, District Commander, Special Operations Commander, Academy Director.

B.A. in Criminal Justice – University of Illinois at Chicago M.S. in Criminal/Social Justice - Lewis University United States Marine Corps Leadership Trainer, 7 Habits Facilitator, NHL Security Certifications Do you have any questions for me?

My Background Currently serving as the Deputy Chief of Patrol , Area Three

on the Chicago Police Department In 25th year on the job Assignments include Patrol Officer, Gang Crimes Tactical,

SWAT Officer, Patrol Sergeant, Firearms Training Unit Range Master, Patrol Lieutenant, Crisis Negotiator, Special Operations/SWAT Lieutenant, District Commander, Special Operations Commander, Academy Director.

B.A. in Criminal Justice – University of Illinois at Chicago M.S. in Criminal/Social Justice - Lewis University United States Marine Corps Leadership Trainer, 7 Habits Facilitator, NHL Security Certifications Do you have any questions for me? 2

Page 3: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Classroom ReadingClassroom ReadingCrisis Negotiations – 4th Edition

By Michael J. McMains / Wayman C. MullinsDoes Everyone Have the Book??

Please read the book – it is an easy read

Other Readings & ViewingsVarious Unit Web Links, Web Field Trips

and Unit Articles

Crisis Negotiations – 4th Edition

By Michael J. McMains / Wayman C. MullinsDoes Everyone Have the Book??

Please read the book – it is an easy read

Other Readings & ViewingsVarious Unit Web Links, Web Field Trips

and Unit Articles

Page 4: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

ClassroomClassroom Welcome – The class consists of:

Seminars Quizzes Projects

Discussion Boards Mid-Term & Final Essays

Please Meet Due Dates

Welcome – The class consists of: Seminars Quizzes Projects

Discussion Boards Mid-Term & Final Essays

Please Meet Due Dates

Page 5: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Classroom AdviceClassroom Advice

Get Ahead on your Readings…. Meet Deadlines….. Proofreading….

Use the KU Writing Center Use the APA Format on your papers

Communicate

Get Ahead on your Readings…. Meet Deadlines….. Proofreading….

Use the KU Writing Center Use the APA Format on your papers

Communicate

Page 6: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Classroom AdviceClassroom Advice

Syllabus ~ Follow along to keep track

Announcements ~ Please read them!!

Please Introduce Yourself ~ See Unit #1

Syllabus ~ Follow along to keep track

Announcements ~ Please read them!!

Please Introduce Yourself ~ See Unit #1

Page 7: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Classroom AdviceClassroom Advice Quizzes – You can work thru them….

Participation – Throughout…. Seminars, Discussion Posts, etc….

Prefer the Main Discussion Post is completed by each Saturday….

This allows your classmates to respond….

Please Communicate….

Quizzes – You can work thru them…. Participation – Throughout…. Seminars, Discussion Posts, etc….

Prefer the Main Discussion Post is completed by each Saturday….

This allows your classmates to respond….

Please Communicate….

Page 8: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Weekly SeminarsWeekly Seminars Seminars are conducted each week.

Attendance is required If not, I need to know beforehand…

Participation is key for a good score in class!

Be considerate of your fellow students. Be prepared from your readings

Be professional in all your comments Stay on task or the topic

Please understand – there is a time delay for me

Seminars are conducted each week. Attendance is required

If not, I need to know beforehand… Participation is key for a good score in

class! Be considerate of your fellow students.

Be prepared from your readings Be professional in all your comments

Stay on task or the topic Please understand – there is a time delay

for me

Page 9: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Unit QuizzesUnit QuizzesUnit Quizzes

Weeks 1 ~ 2 ~ 3 ~ 4 ~ 6 ~ 7 ~ 8 ~ 9

Class ProjectsWeeks 2 ~ 7 ~ 8Mid Term Exam

Week 5Final Exam

Week 9

Unit QuizzesWeeks 1 ~ 2 ~ 3 ~ 4 ~ 6 ~ 7 ~ 8 ~ 9

Class ProjectsWeeks 2 ~ 7 ~ 8Mid Term Exam

Week 5Final Exam

Week 9

Page 10: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Class ProjectsClass Projects Please be sure to make sure you read

the instructions thoroughly Proofread your work before

submitting. Points will be taken off for typos, grammar, misspells etc.

3 page report = 3 typed pages + cover + reference page – not 1 page report + cover/reference page.

Use APA style + Use KU Writing Center for help.

Please be sure to make sure you read the instructions thoroughly

Proofread your work before submitting. Points will be taken off for typos, grammar, misspells etc.

3 page report = 3 typed pages + cover + reference page – not 1 page report + cover/reference page.

Use APA style + Use KU Writing Center for help.

Page 11: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Discussion BoardsDiscussion Boards

Requirement of 2-100+ word minimum Posts There are typically two (2) per Unit

Weeks 1, 2, 3, 4, 6, 7, 8, 9 Please try to have initial posting

completed/posted by each Saturday night by midnight – if you can. This is done to have everyone get their posting

done and your classmates will be able to respond to that posting as opposed to your initial & follow up postings being Tuesday night at 11:55 p.m. That would not allow for much class interaction.

Requirement of 2-100+ word minimum Posts There are typically two (2) per Unit

Weeks 1, 2, 3, 4, 6, 7, 8, 9 Please try to have initial posting

completed/posted by each Saturday night by midnight – if you can. This is done to have everyone get their posting

done and your classmates will be able to respond to that posting as opposed to your initial & follow up postings being Tuesday night at 11:55 p.m. That would not allow for much class interaction.

Page 12: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Alternate Seminar AssignmentsAlternate Seminar Assignments Alternate Seminar Assignments

Required if you do not attend the Weekly Seminar. Must do ~ in addition to the weekly Discussion

Board Posts 300 word minimum – 500 words. You will

receive less points if you do not submit the minimum but no penalty for overwriting.

Make sure the posting is pertinent to the question of the week. Stay on point!!

Proper grammar, spelling, no typos etc must be the key.

Alternate Seminar Assignments Required if you do not attend the Weekly

Seminar. Must do ~ in addition to the weekly Discussion

Board Posts 300 word minimum – 500 words. You will

receive less points if you do not submit the minimum but no penalty for overwriting.

Make sure the posting is pertinent to the question of the week. Stay on point!!

Proper grammar, spelling, no typos etc must be the key.

Page 13: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Plagiarism ~ AKA CopyingPlagiarism ~ AKA Copying

Your Papers ~ Your DB’s Zero Tolerance

No excuses 1st Time - Zero

2nd Time – “F” & Reported to Provost

Your Papers ~ Your DB’s Zero Tolerance

No excuses 1st Time - Zero

2nd Time – “F” & Reported to Provost

Page 14: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Questions & Communication

Questions & Communication I am here to Help!!!

I want you to Succeed!! If something is Wrong – Communicate

Problems? Communicate We can work thru just about anything – I

just need to know about it as early as possible – so… Communicate.

[email protected]

I am here to Help!!! I want you to Succeed!!

If something is Wrong – Communicate Problems? Communicate

We can work thru just about anything – I just need to know about it as early as

possible – so… Communicate. [email protected]

Page 15: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Welcome to Crisis NegotiationsWelcome to Crisis Negotiations

Matthew TobiasMatthew Tobias

Page 16: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

When are negotiations used.When are negotiations used.

History shows negotiations have been used in: War - Prisoners as hostages Highjackings Politics - Quid Pro Quo Terrorism - (Religious Zealots) Policing - Crisis Intervention

History shows negotiations have been used in: War - Prisoners as hostages Highjackings Politics - Quid Pro Quo Terrorism - (Religious Zealots) Policing - Crisis Intervention

Page 17: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Policing, Negotiations, and Crisis Intervention

Policing, Negotiations, and Crisis Intervention

Typical police incidents requiring negotiations and/or crisis intervention:

Barricaded subjects Suicidal subjects Domestic disturbances Prison and Jail Riots Dealing with the mentally ill

Typical police incidents requiring negotiations and/or crisis intervention:

Barricaded subjects Suicidal subjects Domestic disturbances Prison and Jail Riots Dealing with the mentally ill

Page 18: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Incident DynamicsIncident DynamicsBarricaded Subjects:

Most Commonly Recognized type of incident Causes

An interrupted crime Emotionally upset Revenge and retribution Cornered

Barricaded Subjects:

Most Commonly Recognized type of incident Causes

An interrupted crime Emotionally upset Revenge and retribution Cornered

Page 19: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Incident DynamicsIncident Dynamics

Suicidal Subjects: Causes

Depressed Emotionally upset Revenge and retribution Cornered

Suicidal Subjects: Causes

Depressed Emotionally upset Revenge and retribution Cornered

Page 20: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Incident DynamicsIncident DynamicsDomestic Disturbances:

Caused when emotions erupt into uncontrolled displays of anger or frustration.

Domestic Disturbances:

Caused when emotions erupt into uncontrolled displays of anger or frustration.

Page 21: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Incident Dynamics Incident Dynamics

Prison or Jail Riots: Caused by usually poor conditions Heavily influenced by a “nothing to lose”

mentality

Prison or Jail Riots: Caused by usually poor conditions Heavily influenced by a “nothing to lose”

mentality

Page 22: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Incident Dynamics Incident Dynamics

Dealing with the Mentally Ill: Unpredictable until condition is determined or

recognized

Dealing with the Mentally Ill: Unpredictable until condition is determined or

recognized

Page 23: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Bargaining Principlesvs

Crisis Intervention Techniques

Bargaining Principlesvs

Crisis Intervention Techniques Bargaining presumes something is desired or

wanted by the opposing individual.

Crisis Intervention is the attempt to mitigate the existing situation.

Both rely on negotiations to reach successful conclusions

Bargaining presumes something is desired or wanted by the opposing individual.

Crisis Intervention is the attempt to mitigate the existing situation.

Both rely on negotiations to reach successful conclusions

Page 24: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Bargaining PrinciplesBargaining Principles

Time is an element used to your advantage. Determine basic needs of offenders and hostages Collect intelligence Reduce expectations

Time is an element used to your advantage. Determine basic needs of offenders and hostages Collect intelligence Reduce expectations

Page 25: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Bargaining PrinciplesBargaining Principles

The boss does not negotiate Start high to give room to negotiate Quid Pro Quo Never draw attention to the hostages Manipulate anxiety by cutting power, gas,

etc.

The boss does not negotiate Start high to give room to negotiate Quid Pro Quo Never draw attention to the hostages Manipulate anxiety by cutting power, gas,

etc.

Page 26: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Crisis InterventionCrisis Intervention

Resolution of the incident without injury or property damage is the primary focus.

Bargaining principles can apply in these events.

Resolution of the incident without injury or property damage is the primary focus.

Bargaining principles can apply in these events.

Page 27: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Crisis Intervention EventsCrisis Intervention Events

Events already discussed above: barricaded subjects suicidal individuals domestic disturbances prison and jail riots dealing with the mentally ill

Events already discussed above: barricaded subjects suicidal individuals domestic disturbances prison and jail riots dealing with the mentally ill

Page 28: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Crisis Intervention EventsCrisis Intervention Events

Other crisis intervention events: High risk arrest warrants Debriefing in crisis incidents Stalking incidents Violence in the work place School Violence

Other crisis intervention events: High risk arrest warrants Debriefing in crisis incidents Stalking incidents Violence in the work place School Violence

Page 29: CJ407 – Crisis Negotiation Matthew Tobias CJ407 – Crisis Negotiation Matthew Tobias Welcome to Class !!!

Next WeekNext Week

The Crisis Incident&

Command and Communication

The Crisis Incident&

Command and Communication