Civil Service Resourcing

Customer Event

19 November 2014

Agenda

9:30 Registration – Tea and Coffee

Market stalls offering information on CS Resourcing services

Networking opportunity, to speak to CS Resourcing colleagues and other departments, agencies, NDBPs

10:30 Welcome – Mervyn Thomas, CS Resourcing Director

Journey so Far – Ron Blyth, Programme Director

Implementation of changes to CS Jobs and e-Recruitment

Old verses new e-recruitment system – Standardisation

Changes and Improvements

User Experience Enhancements

12:30 Lunch (provided)

13:00 Transition and Support

Transition approach and Business Readiness

Testing process

Training, Guidance and Communication

14:00 Question and Answers with panel

15:00 Close

Mervyn Thomas

Civil Service Resourcing Director

Ron Blyth

Civil Service Resourcing

Programme Director

Researched market and engaged with Suppliers

Baselined Requirements Digital Agenda Published Invitation to Tender Approval to Proceed Standardisation of processes Award of Contract Detailed Design work with

customers and WCN Plans for Transition, Business

Readiness & Implementation

Journey so Far

Roger Bates

Civil Service Resourcing

Design Authority

The Journey

Requirements Gathering – December 2012/January 2013

ITT – March 2013

Standardisation Workshop – July 2013

Design Steering Group weekly calls – August 2013 to date

Specification workshops - August/September 2013

Design Project Team working with WCN – September 2013 to date

Design Decisions Summary – 15th November

Design Steering Group meeting – w/c 25th November

Standardisation

Rating Scales

Anonymisation

Line Management Endorsement

Vacancy/Specialist Templates

Pre-screen Questions

Employment Histories

Competence Examples

Other Key Changes

Look & Feel and Usability

Candidate Side Send Me Jobs Like These Postcode Proximity Search Detailed job alerts Employment History Job Basket

Surplus Staff Surplus Profile Job Alerts to Line Managers

Other Key Changes Contd.

Vacancy Holder Single Vacancy Template Reduced Further Information

Fields & Additional Documents

Auto-rejects

Recruiter Side Single Onboarding Form Automated BPSS Checks Named Recruiters for

Vacancies

Management Information

Comfort Break

WCN

Paul Taylor

James Devonshire

Chris Smale

Lunch

Ali Gale & Graham Humphrey

Civil Service Resourcing

Transition & Readiness Leads

User Assurance Testing (UAT)

Independent Test Manager from Home Office IT Test Design and Consultancy Service.

Formalised approach informed by fully documented Test Plan.

Risk based prioritisation of business critical functionality.

Step-by-step test scripts.

Users from different Departments to assist with UAT execution.

Defect management procedure to manage defects through to fix.

Upon completion; Test Report and recommendation to inform Go/No-Go decision.

Business Readiness

Business Readiness Checklist to be issued via Project Change Network.

Confirm status of businesses readiness for go-live, including:

Internet links updated with new URL for Single Jobs Portal

Communications/awareness products cascaded

Required training delivered

Revised guidance available.

Monitored during weeks leading up to transition to confirm readiness for go-live.

Will inform Operational Readiness Review and Go/No-Go decision.

Transition Approach

Old System

New System

3 Feb 2014 31 March 2014

Dual running of old and

new systems

Vacancies can be posted onto new system from 27 January 2014 New system will go-live from 3 February 2014 User Profiles transferred to new system; user’s log in details remain the same Vacancies posted on old system will remain accessible until 31 March 2014 Users able to select which system they want to access

Transition Approach - Implications

There will be no break in recruitment.

Vacancies on old system only accessible until 31 March 2014.

Onus on Vacancy Holders to finish exercises by end of March; if not will have to complete off line.

After end of March will have to provide feedback to candidates by e-mail.

Reserve lists will need to be maintained off line by recruitment teams.

Need to use Civil Service Initial Sift Test (CSIST) tool to access individuals’ test scores.

Surplus individuals’ profiles will transfer over to new system.

Data retained on old system until 31 July 2014.

Learning & Development and Guidance

Comprehensive guidance hosted on CS Resourcing internet site, for:

Candidates (Internal and External)

Vacancy Holders

Recruiters

Management Information.

Programme of targeted L&D events and materials, including:

“Classroom” sessions for Recruiters

Familiarisation events for Key Users

Awareness packs for Vacancy Holders and Candidates.

Communications

System and Services Procurement Project internet site:

Headline News

Regular Updates

Frequently Asked Questions

NB.All outputs from this event will be published on the SSPP internet site.

www.civilservice.gov.uk/recruitment/civil-service-resourcing/civil-service-resourcing-service-project-news

Q&A Panel

Ron Blyth – Programme Director Roger Bates – Design Authority John Miller – Project Manager Dan Lay – CS Resourcing Test Manager Graham Humphrey – Transition & Readiness Lead Ali Gale – Transition & Readiness Lead Catherine Horsley – CS Resourcing Operations Manager Sarah Rydon – CS Resourcing System Support Team Manager David McGill – CS Resourcing Contract Manager Chris Smale – WCN Project Manager Paul Taylor – WCN Contract Manager James Devonshire – WCN Technical Developer