city organization

7/25/2019 City Organization

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city organization


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amy surdamorganization leadership

experience

small business owner of multiple urgent care centers

current employer of over 50 sta

previous day to day manager of a team of 20 administrative assistants,

radiology technologists, nurses and healthcare providers for three years

executive director of a volunteer non-prot with a 2 member board ofdirectors, ! member advisory board, and over 200 volunteers

executive director of a "uasi-governmental agency with # sta, a $ member boardof directors, and over 50 volunteers

secretary of %he &d'utant (eneral)s *%&(+ advisory council

member of a team of providers serving the yoming &rmy ational (uard byproviding healthcare, policy review and implementation, and leading and

organizing education for fellow soldiers and civilians for over . years


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extensive pro'ect development, management, and evaluation in the private,public, and governmental sectors

extensive training in leadership both privately and in the military

extensive research conducted on how stress aects health *thesis topic for

master)s degree+


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Disclaimer: Amy Surdam is a member of the Army National Guard. Use of her military rank, job titles, and photographs inuniform does not imply endorsement by the Department of the Army or the Department of Defense


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strategiccreate a positive, healthy wor environment

tactics1

encourage indness and compassion as a culture

incorporate regular team building opportunities into the wor environment

encourage physical tness by allowing waling and active meetings

conduct regular department and interdepartmental active meetings to help create

a team environment

eliminate after hours wor emails, wor, and correspondence unless in the case of

emergencies

recognize accomplishments

say than you

hat does we can increase create a positive, healthy wor environmentloo lie

you are excited to go to wor

your annual evaluation was conducted while you waled downtown with your

supervisor

you actually lie going to meetings and being part of the team

you didn)t c ec your wor email all weeend and you didn)t feel guilty about it


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create a 3exible wor environment

tactics1

allow creative use of space

examine city hall layout to ensure department locations mae the most sense

encourage active meetings

encourage and facilitate woring o site

allow 3exible wor schedules and time shifting

hat does we can create a 3exible wor environment loo lie

when there is a snow storm, you can wor from home

when your daughter has a school play, you can shift your day to attend

you aren)t exhausted from sitting all day at your des


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source1 fun and 3exible wor environments, social4hays4com, 20!

source1 how companies can create 3exible wor environments, 205


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strategic goal /#recruit and retain cityemployees

tactics1

create and adhere to a robust wellness program

provide a 3exible, creative wor environment

ensure everyone is a part of the team

provide consistent "uality training to the team

increase pay when expecting increased duties of an eliminated position

create a strategic approach to increasing pay of sta to compete with the region

hat does we can recruit and retain our city employee)s loo lie

you are happy at wor

you feel lie you are valued and well trained in your position

you see opportunity for growth within the organization

you now the why behind decisions and answers and condent to share your

nowledge with the public


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source: City of Cheyenne FY2017 budget draft


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strategic goal /.

increase communication

tactics1

examine city hall layout and re-organize in a way that maes sense

ensure everyone is a part of the team

ensure there are user friendly guides and calendars of events for the public

regularly survey the public about their needs and experiences with city processes

utilize advisory council)s for process and code changes

create a one stop shop in the development department

create a one stop shop for facility rentals

focus on and master customer service

utilize regularly scheduled, multi member interagency review committees

improve the city app for mobile devices

ensure weely communication with the council and department heads with anend of wee report from the mayor

hat does we can increase communication loo lie

your neighbor nows what is going on in the city or at least how to gure it out

the city and all of its many organizations seem lie one team moving in the same

direction

developers are impressed with their experience at the city

survey results show that there is a positive change


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ear 6ommunity 7embers and 8riends,

%he rst few lines of the arrior)s 6reed are1 9: am an &merican ;oldier4 : am a

warrior and a member of a team4alues4 : will always place the ission rst4

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