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Multicultural Action Plan
2011–2014
CITY OF GREATER GEELONG
Foreword by Cr John Mitchell,
Mayor, City of Greater Geelong 4
Message by Cr Eddy Kontelj,
Multicultural and Aboriginal Affairs 5
OurVision 6
OurMission 6
Multicultural Action Plan Working Group 7
Executive Summary 8
Introduction:Takingthelead 10
Background:AbigpartoftheGeelongCommunity 11
PolicyContext:Arelevanthumanright 12
TheCityofGreaterGeelong:AMulticulturalFabric 14
Location 14
OriginalInhabitants 14
EuropeanSettlement 14
PostWorldWarIIMigration 16
TheChangingLandscape 16
DemographicProfileofGeelongToday 18
Key Achievements in Multicultural Affairs 20
KeyCouncilAchievementsinMulticulturalAffairs 20
KeyAchievementsofPartnerOrganisations 20
Developing the Multicultural Action Plan 21
PurposeoftheMulticulturalActionPlan 21
MulticulturalActionPlanWorkingGroup 22
MulticulturalActionPlanFramework 22
StagesofPlanDevelopment 22
RequirementsforSuccessfulImplementation 23
Multicultural Action Plan 2011–2014 24
Action1:RespectandRecognition 25
Action2:AccessandEquity 26
Action3:ResponsiveServices 28
Action4:SupporttoCommunity 31
References 35
Appendices 36
DefinitionsofTermsandConcepts 36
ListofAbbreviations 38
ListofConsultedOrganisations 38
Cover image: Trevor Pendock courtesy Diversitat
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Table of Contents
Foreword by Cr John Mitchell, mayor City of Greater Geelong
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The City of Greater Geelong Multicultural Action Plan 2011–2014 is the very first of its kind for this municipality. The plan recognises the contribution, both past and present, of people of cultural and linguistically diverse backgrounds to making our city what it is today. By implementing this plan, Council recognises our responsibility to create an environment which supports individuals, groups and networks so that they can fully participate in civic life.
Many people have been directly or indirectly involved in developing the plan including local residents, community groups, and staff of non-government organisations and all three levels of government.
I would like to acknowledge the expertise and rich contribution made by the members of the Multicultural Action Plan Working Group who have been instrumental in shaping this plan.
Cr John Mitchell Mayor
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Message from Cr Eddy Kontelj, Multicultural and Aboriginal Affairs
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Geelong has enjoyed the benefits of a diverse and multicultural community for decades. The region is home to hundreds of cultures and linguistically diverse communities. Cultural and Linguistically Diverse (CALD) communities have contributed significantly to the fabric of Geelong with their community work, culture, art, language, religion, sporting achievements, food and dance. Their economic contribution, the industries they have worked in and the businesses they operate have advanced Geelong — we all live in a better place because of our CALD communities.
While the City of Greater Geelong (The City) has an impressive track record for welcoming and engaging people from diverse cultural, ethnic and religious backgrounds, the Multicultural Action Plan (MAP) is a “whole of organisation” response to cultural diversity and a framework to help guide and direct us into the future. The City is committed to opportunities and services that enable all people, regardless of their cultural, religious, ethnic or linguistic background, to join in the wider community and live a better quality of life.
The MAP was developed with the collaboration and input of the Multicultural Action Plan Working Group, in consultation with over 300 people or organisations. It aims to:
• foster unity• promote community harmony• support our cultural, linguistic and religious diversity• advance equality and human rights• boost Geelong’s competitive economic and
multicultural advantage• help address demographic, social and
economic challenges of the region.
As someone born in Geelong to parents who immigrated to Australia in 1957, I was personally humbled and proud to be part of this first MAP for the Geelong region. In my role as portfolio holder for Multicultural Affairs I am excited at the prospect of continuing to work with our CALD communities to strengthen our current objectives, and to implement new initiatives as identified in the MAP.
To each individual, community and organisation that contributed to this MAP, and the Multicultural Action Plan Working Group, I pass on my sincere appreciation and thanks for your valued dedication, input and passion. Your tenacity will make the difference.
Cr Eddy Kontelj Cowie Ward
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OuR VISIONGeelong:coast,countryandsuburbsisthebestplacetolivethroughprosperousandcohesivecommunitiesinanexceptionalenvironment.
OuR MISSION Workingcooperativelytoprovideleadershipandservicesthatareeffectiveandsustainableinmeetingthechangingneedsofourcommunity.
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Cr Eddy KonteljCouncilPortfolioHolder,MulticulturalandAboriginalAffairs(Chair)
Dr Linda PetkovicPresident,GeelongEthnicCommunitiesCouncilandCommissionerattheVictorianMulticulturalCommission
Monsignor James MurrayChairperson,GeelongInterfaithnetwork
Mr Michael MartinezChiefExecutiveOfficer,Diversitat
Mrs Helen Nicholls-StaryInternationalStudentsAdvisor,DivisionofStudentLife,DeakinUniversity
Ms Brenda HarrisonConsultant,MulticulturalAgedCareServicesGeelongInc.
Ms Christine SilvestroniIndustryFacilitator,EconomicDevelopmentUnit,CityofGreaterGeelong
Ms Irene McGinnigleGeneralManager,CommunityServices,CityofGreaterGeelong(toDecember2010)
Ms Jenny McMahonCurrentGeneralManager,CommunityServices,CityofGreaterGeelong
Ms Jane WagerCoordinator,CommunityDevelopmentUnit,CityofGreaterGeelong
Ms Nicolina ScarcellaCommunityEducationOfficer,VictorianEqualOpportunityandHumanRightsCommission
Ms Veema MooniapahCommunityDevelopmentOfficer,CommunityDevelopmentUnit,CityofGreaterGeelong
Snr Constable Victor RobbMulticulturalLiaisonOfficer,VictoriaPolice
TheCityofGreaterGeelongisdeeplygratefultothemembersoftheMulticultural Action Plan Working Group (MAPWG)whohavegenerouslygiventheirtimeandexpertisetohelpusshapetheMulticulturalActionPlan2011–2014.
Multicultural Action Plan Working Group
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Section Heading
Executive Summary
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The Multicultural Action Plan contains 35 actions structured around four key planning themes:
• Respect and Recognition – Respect is accorded to local ethnic communities through recognition and participation at CoGG and civic events, festivals and programs
• Access and Equity – CALD communities have the same access to and knowledge of CoGG services, role and information as the rest of the community
• Responsive Services – CoGG services respond to the needs of the CALD communities across all population demographics
• Support to Community – CoGG support, in the form of community grants and use of CoGG resources and infrastructure, is provided to CALD communities to fit with their representation and need within the local community.
An expert Advisory Group will be established to guide the implementation of the Plan and progress will be reported to CoGG annually.
The City of Greater Geelong MulticulturalActionPlan2011–2014 was informed by Australia’s international obligations under conventions on migration, human rights and refugees and by Victorian Government legislation, which emphasises the importance of recognising and embracing cultural diversity.
Migration and migrants have been important in the development of the Geelong region. In the mid 1800s, our first European migrants were drawn by the bustling port and the desperate need for workers in the surrounding area. After World War II, people displaced in Europe were looking for a place to start a new life. At the same time, Geelong’s manufacturing sector needed their skills and labour to thrive. Following the Vietnam War and changing government policy, refugees from South–East Asia were welcomed to the city. Today, skilled migrants are still essential for the local economy. Geelong continues to welcome refugees and has become a major destination for international students.
Development of the Multicultural Action Plan has been guided by a Multicultural Action Plan Working Group, chaired by Multicultural Portfolio holder Cr Kontelj and on the basis of consultations with 300 people or organisations.
The Multicultural Action Plan will direct CoGG to guide effective planning, partnership development, community participation and engagement. It will reinforce CoGG’s commitment to advocate, strengthen, support and engage its multicultural communities. Through the plan, CoGG will work more collaboratively with both the community and various stakeholders to ensure Geelong is a harmonious, inclusive and connected community into the future.
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Local government is closest to the community. It can take the lead in developing inclusive and fair policies and strategies that recognise, respect and value cultural, linguistic, ethnic and religious diversity.
City Plan 2009–2013 is the overarching strategic plan for the City of Greater Geelong (CoGG). It recognises that community wellbeing must be promoted and identifies the development of a multicultural action plan as an initiative.
The Multicultural Action Plan 2011–2014 (MAP) will provide a formal strategic direction for all CoGG activities over the next four years as a “whole of organisation” approach to cultural diversity. The MAP will ensure that CoGG services are sensitive to and reflect the needs of the culturally and linguistically diverse (CALD) communities of the City of Greater Geelong.
The MAP will consolidate current achievements and support, and develop new approaches. It will ensure that cultural, linguistic, ethnic and religious diversity is central to all aspects of everyday life across the municipality. This approach is in keeping with the key principles of multiculturalism and human rights and with the Vision and Mission that have been adopted by CoGG.
IntroductionTaking the lead
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Local skilled migrants in action
People are friendly and willing to help each other. The community is relatively harmonious with a diverse variety of ethnicity.
zuraini ramli
““
Executive Summary 11
A key ingredient in Geelong’s successful post World War II development has been the contribution made by successive waves of immigrants. More than 16 per cent of our residents were born overseas. The present day CALD communities are made up of:
• established migrants and their families • recently arrived skilled migrants• refugees and humanitarian entrants mostly from Burma,
Sudan, Afghanistan, Congo and Liberia, including unaccompanied refugee minors
• international students
Cultural diversity has many benefits that support economic, social and demographic development. CoGG has been active in promoting Geelong’s assets, including access to housing, employment, recreation, the coast and country and a healthy lifestyle, to encourage new arrivals to make this their destination of choice. CoGG recognises its responsibility to put in place policies and practices which strengthen and promote community wellbeing. We want residents of CALD backgrounds to participate fully in civic life.
BackgroundA big part of Geelong Community
Local skilled migrants in action
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Policy Context A relevant human right
1 Victorian Charter of Human Rights and Responsibilities Act 2006, Section 19 – Cultural Rights Page 11
2 Victorian Charter of Human Rights and Responsibilities Act 2006, Section 38 – Conduct of Public Authorities Page 22
3 “All Of Us: Victoria’s Multicultural Policy”, Victorian Multicultural Commission 2009, Page 6
4 Local Government Act 1989, Section 32 C
5 Local Government Act 1989, Section 32 D
CoGG’s intention to further commit to cultural diversity, through the MAP, has been informed by national, state and local government legislation, policies and strategies.
The Victorian Charter of Human Rights and Responsibilities Act 2006 includes the following references to cultural diversity:
“Allpersonswithaparticularcultural,religious,racialorlinguisticbackgroundmustnotbedeniedtheright,incommunitywithotherpersonsofthatbackground,toenjoyhisorherculture,todeclareandpractisehisorherreligionandtousehisorherlanguage.” 1
“Subjecttothissection,itisunlawfulforapublicauthoritytoactinawaythatisincompatiblewithahumanrightor,inmakingadecision,tofailtogiveproperconsiderationtoarelevanthumanright.” 2
Other relevant Victorian Government Legislation includes:
• The Multicultural Victoria Amendment Act 2008• The Multicultural Victoria Act 2004• Racial and Religious Intolerance Act 2001• Victorian Equal Opportunity Act 1995
In addition to State legislation, the following reports and policies provide context for cultural diversity planning:
"Access,Services,Support,Respect:LocalGovern-mentsResponsetoCulturalDiversityinVictoria"2003VictorianMulticulturalCommissionreport.
“AllofUs:Victoria’sMulticulturalPolicy”,setsoutaframeworkforcontinuingtostrengthenandpromotemulticulturalismacrossthestate.“OneofVictoria’sgreateststrengthsanddefiningattributesisourrichcultural,linguisticandreligiousdiversity” 3
The Local Government Act 1989 specifies the role and objectives of local government. It states that a council must act “to improve the overall quality of life of people in the local community; and to ensure that services and facilities provided by the Council are accessible and equitable”. 4 Further, the role of Council includes “acting as a representative government by taking into account the diverse needs of the local community in decision making; and fostering community cohesion and encouraging active participation in civic life.” 5
The Municipal Association of Victoria 2007 Statement of Commitment to Cultural Diversity advocates for actions to nurture, promote and celebrate cultural diversity and an inclusive local government sector.
As a member of the Victorian Local Governance Association, the CoGG is committed to “the support and response of cultural diversity through social policy objectives”.
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The City of Greater GeelongA Multicultural Fabric
LocationThe City of Greater Geelong is located in south-western Victoria, about 75 kilometres south west of Melbourne. It is bounded by the Moorabool Shire and Wyndham City in the north, Borough of Queenscliffe in the east, Colac Otway, Bass Strait and Surf Coast Shire in the south and Golden Plains Shire in the west.
Today, the region is a rural, residential, commercial, industrial and resort area. Geelong is the largest regional city in Victoria and the leading commercial centre for south-western Victoria. The municipality encompasses a total land area of about 1,250 square kilometres.
Original InhabitantsThe area’s original inhabitants were members of the Wada Wurrung (Wathaurong) tribe of Aborigines. They were a powerful and populous tribe with at least twenty-five clans living in an area of 120 by 150 kilometres.
Their lands included woodlands east of the Otway Ranges, ocean and bay coasts, grasslands, lakes and wetlands of the volcanic plains, and woodlands of the central Victorian dividing range. They are one of the five peoples of the Kulin Nation, which includes the Bun Wurrung (Port Phillip and lands east thereof), the Woi Wurrung (Melbourne and the plains to the north), the Daung Wurrung (central-east Victoria), and the Djadja Wurrung (central Victoria). 6
The name Geelong is derived from an Aboriginal word which means “a place of the sea bird over the white cliffs.” 7
European SettlementThe first sighting of the Geelong area by Europeans occurred in December 1800 when Lt James Grant sailed through Bass Strait. In October 1803 Lt Colonel David Collins established a short-lived settlement near Point Nepean. A convict, William Buckley, escaped across the bay and lived with the Wada Wurrung for 32 years. Buckley is recognised as the first permanent European settler. 8
Mass European settlement dates from 1836, with the township surveyed in 1838. Land was used mainly for farming, grazing and vineyards. Growth was gradual in the 1840s and 1850s, aided by improved access, the establishment of industries and the gold rush.
6 http://profile.id.com.au/Default.aspx?id=268&pg=138&gid=10&type=enum
7 http://profile.id.com.au/Default.aspx?id=268&pg=138&gid=10&type=enum
8 “Geelong. A short history” Norman Houghton, Gordon Print 2003
Geelong
TorquayGREAT OCEAN RD
1 HOUR
PORT PHILLIP BAYCORIO BAY
BASS STRAIT
North
Melbourne
VICTORIA
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In 1841 Geelong’s population was a modest 454. In 1846 it reached 2,065; by 1851 it had quadrupled to 8,291. Between 1848 and 1850 17 ships brought over 4,000 immigrants who were accommodated in the small immigration barracks at the corner of Swanston and Little Malop Streets. Work was plentiful - most were quickly hired. This influx of migrants was the result of the home government (England) decision to renew assisted immigration. Prior to this the squatters had formed the Geelong Immigration Society and had imported labourers from Van Diemen’s Land, many of whom were ex-convicts. In 1851 gold was discovered in Ballarat. Geelong’s population grew to 23,000 by the mid 1850s. Rapid population growth happened in early the 1900s, particularly during the 1920s.
There is little information about the migrants who arrived in Geelong between the 1860s and post World War ll. There was consistent European migration attracted to Geelong as a port town with employment opportunities linked to the booming manufacturing and wool industries. Prior to World War II, many of our migrants came from the United Kingdom, Ireland and Germany. The official Australian government policy and community expectations were clear: immigrants were expected to fully assimilate and comply with the social and cultural customs of the general community, virtually negating their previous life experience and patterns of social behaviour. Grovedale, formerly known as “Germantown” changed its name due to Germans being undesirable in the community during both World Wars I and II.
““
I love Geelong because It’s a safe place, People are friendly. All my children & grandchildren are here. I wouldn’t want to live anywhere else!
mario kontelj
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Post World War II MigrationGeelong was the eventual destination for the post World War II resettlement of displaced people. People from the Baltic states, Netherlands, Germany, Italy, Greece, Poland and the Ukraine as well as people of Slovenian, Serbian and Croatian backgrounds were the main groups attracted to Geelong by the availability of housing and nearby jobs. Migrant families could settle in the Norlane Migrant Hostel (D W Hope Centre) where living conditions were basic. Thousands of jobs were available at expanding industries and companies like Ford, Pivot, Winchester Rifles and International Harvester. By meeting people at the hostel, migrants were often able to find work.9
Even with the increase of post war migrants from all over Europe, the pre war public policy and community expectation of assimilation continued. Ethnic communities worked together establishing social, recreational, religious and economic groups and opportunities. These networks and groups pressured and lobbied for change to the existing policies.
In the early 1970s the government officially abandoned the policy of assimilation and strongly promoted the policy of multiculturalism on a bipartisan political approach. This opened the door for refugees from South East Asia particularly from Vietnam and Cambodia, who settled or were sponsored to settle in Geelong.
Successive waves of migration continue to the present day and Geelong has welcomed a range of migrants and refugees from all over the world.
The Changing LandscapeToday, Geelong’s economy is very different to the one of 60 years ago. Manufacturing is still important but now only 14 per cent of the workforce is employed in this sector. The largest employment sectors are now health, education, tourism and retailing. Skilled migrants arriving today are bringing skills in areas where we have a shortage of local workers, for example in the health sector and technical areas such as engineering and research. As the labour force ages over the next decade, skilled migrants will be important to local prosperity.
Geelong is a centre of excellence for education. Deakin University, the Gordon Institute of TAFE and a number of private organisations provide services that are unique in regional Australia. In 2010 there were more than 2,000 international students estimated to be studying at all in Geelong. At the end of their study some might remain in Australia and contribute locally while others will head home or to somewhere else in the world. Their Australian education is highly regarded and widely recognised. Our refugee and humanitarian entrants, some of whom are highly qualified and skilled, also contribute much to the culture of Geelong through cultural events including traditional food, music, costumes and language.
9 http://en.wikipedia.org/wiki/Immigration_to_Australia “A Fresh Start in a New Land” Edited by Norm Gibson Rowick Printers 1988
10 http://forecast2.id.com.au/default.aspx?id=268&pg=5000
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Flourishing local ethnic businessshweta vohea, true spice geelong
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Demographic Profile of Geelong TodayThe population of the municipality in 2010 was 220,068.More than two thirds of the City’s residents live in urban areas. 10
One in five people that live in Geelong are from a culturally or linguistically diverse background (CALD).
The 2006 Census showed:
• 15.8% of the City’s residents are born overseas. – 6.7% were from English speaking countries– 9.1% speak a language other than English at home.
The main languages spoken are Italian, German, Dutch, Greek and Serbian.
• 1.7% of those born overseas have arrived since 2001
• 68.1% of the City’s residents profess some religious affiliation
In recent years there has been an increase of people arriving from Africa, Liberia, the Middle East and Burma. These people include refugees and humanitarian entrants, including about 30 unaccompanied refugee minors.
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Geelong is a good place, very different from the refugee camp. Here we have freedom and people are friendly.
oh kler
””
10 http://forecast2.id.com.au/default.aspx?id=268&pg=5000
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Estimated arrivals since 2004
1,200 SKILLED MIGRANTS
AND THEIR FAMILIES
The largest group are from countries
including Ireland, UK and Scotland.
868 REFuGEE OR HuMANITARIAN
ENTRANTS
400 Karen and Kareni from Burma
300 Sudanese
81 Liberians
51 Congolese
41 Afghani
5 Iraqi
2000 INTERNATIONAL STuDENTS
(ANNuALLY)
Mostly from India, China,
Malaysia, Pakistan.
68.1%
15.8%
RESIDENTS
WITH RELIGIOuS
AFFILIATION
RESIDENTS
BORN
OVERSEASONE IN FIVE PEOPLE THAT LIVE IN
GEELONG ARE FROM A CuLTuRALLY
OR LINGuISTICALLY DIVERSE
BACKGROuND (CALD)
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Key Achievements in Multicultural AffairsIn practice and in spirit
Key Council Achievements in Multicultural AffairsIn order to express its support to the new and emerging communities, not only in practical terms but also in spirit, in 2002 the Council formally declared the City of Greater Geelong as a “Refugee Welcome Zone”, based on the commitment of Council to welcome refugees into our community and reaffirm the City of Greater Geelong’s ongoing commitment to cultural diversity and humanitarianism.11
CoGG proactively supports cultural diversity through many direct and indirect activities. These are listed in detail in Table 1. Involvement spans many departments within CoGG including Family Services, Community Development, Arts and Culture, Sport and Recreation, Leisure Services, Community Facilities, Aged and Disability Services (including Home Care, Meals on Wheels) and the Geelong Regional Library.
Key Achievements of Partner OrganisationsDiversitat, formerly the Geelong Migrant Resource Centre, was established 30 years ago by the Geelong Ethnic Communities Council to help post war migrants with welfare and community issues. Today, Diversitat provides important education and training services, aged care, youth services, arts, food services and community radio for all sections of the community, including CALD communities. The annual Pako Festa is one of its higher profile events. It attracts more than 100,000 people to celebrate diversity. Many CALD communities have created their own associations, which serve the social, cultural, sporting, recreational and welfare needs of their members. Mainstream service providers are also important to our CALD communities.
Table 1: Key CoGG Activities
Global Skilled Provincial Victoriaprogramtoattractandretainskilledmigrantstofillskillshortagesintheregion
AgedandDisabilityServices,HomeandCommunityCareProgramCulturalActionPlan
MealsonWheelsprogram
SupporttoannualPako Festa,andotherculturalevents
WhittingtonCommunityRenewalprogramsupportstheAfricanrefugeesinprovidingfreefacilitiesandexpertise
SafeStartProjectwhichprovidessupporttorefugeeKarenFamiliesatCorioBayFamilyCentre
AnnualfinancialsupporttoNeighbourhood Housesforinclusive programs/activitiesforthelocalcommunities
MunicipalEarlyyearsPlanincludesafocusondiversityandinclusivepractice
SupportedPlaygroupandMulticulturalPlaygroup
newResidents Aquatic Education Program,withyMCA&Diversitatteachesrefugeechildrenwatersafetyskills
Financialandinkindsupporttokeyorganisations,includingDiversitatandUnitedWay
Supporttoagencies/churchgroupsandprojectssupportingCALDcommunityinthenorth
SubsidisedaccesstoCommunity Halls and BusesforCALDcommunitiestoperformandexpressculturalpractices
OngoingsupporttoGeelongInterfaithnetwork
Councillor Community GrantsProgramof$240,000peryeartocommunitygroups
CommunityArtsandFestivalsGrantsProgramofmorethan$220,000peryear
Youth Development Officerwithafocusondiversityandplacebasedcommunitydevelopmentofficers
Welcome eventsfornewarrivalstoGeelong
Participationinvariouscommittees,includingtheGeelongSettlementPlanningCommittee
AnnualcontributiontoGeelong Regional Libraryandadditionalprogramsfor2010–2011forCALDinclusiveinitiatives
11 Council Report presented on 25 June 2002
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Purpose of the Multicultural Action PlanThe Multicultural Action Plan aims to:
• foster unity• promote community harmony• support our cultural, linguistic and religious diversity• advance equality and human rights• boost Geelong competitive economic and multicultural
advantage• help address demographic, social and economic
challenges of regional and rural Victoria
The plan will provide direction for CoGG in the areas of:
• Services – CoGG services and facilities, existing and future• Access – ensuring equitable access to CoGG services
and facilities• Support – implement actions that enhance access
and participation• Respect and Recognition – activities promoting
diversity and enhancing harmony
Developing the Multicultural Action Plan Purpose and process
““
I love Geelong because it is a peaceful place with friendly people. It is the place to be.
bakulikira belge byakweli
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Multicultural Action Plan Working GroupA Multicultural Action Plan Working Group (MAPWG) was established to advise and guide CoGG in the development and implementation of the Multicultural Action Plan. MAPWG members were chosen for their expertise, ability to engage local individuals and groups of CALD background and ability to advise on priority areas.
Multicultural Action Plan FrameworkThe recommendations of the 2003 Victorian Multicultural Commission (VMC) report on "Access, Services, Support, Respect: Local Governments Response to Cultural Diversity in Victoria" were adopted as the framework for the MAP.
The four planning themes are:
• Respect and Recognition – Respect is accorded to local ethnic communities through recognition and participation at CoGG and civic events, festivals and programs
• Access and Equity – CALD communities have the same access to and knowledge of CoGG services, role and information as the rest of the community
• Responsive Services – CoGG services respond to the needs of CALD communities across all population demographics
• Support of Community – CoGG support in the form of community grants and use of CoGG resources and infrastructure is provided to CALD communities to fit their representation and need within the local community
Stages of Plan DevelopmentThe development of the MAP started with a review of the available literature. We used various methods and strategies to engage people and make them aware of the MAP, including the use of 94.7 The Pulse to invite feedback. Between January and May 2010 consultations were then undertaken using the following methods:
• focus group discussions• interviews• surveys• informal conversations / discussions• random sample method survey at Pako Festa
More than 300 people from various organisations, government departments and community groups participated, including CoGG staff of City of Greater Geelong. A broad spread of ages and CALD backgrounds were represented. A full list of the participating organisations can be found at Appendix 2.
The collected information was arranged under the four planning themes.
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Requirements for Successful ImplementationMeaningful achievements of the MAP implementation will depend on partnerships among key community groups and agencies, community organisations, government agencies, businesses and the education sector.
We propose:
• establishment of a Multicultural Action Plan Advisory Committee (MAPAC), composed of members of the current MAPWG for the life of the implementation period
• cultivating positive working relationship with cross divisional and external stakeholders to ensure a whole of organisation approach
• support from high level CoGG management, including the Executive Management Team
• monitoring, evaluating and reporting of the implementation stages through the “tracking progress and public reporting” framework.
The Multicultural Action Plan 2011–2014 implementation will impact on budget and resource allocation. CoGG will consider funding for MAP implementation as part of the annual budget process.
““
Geelong is a great place to raise a family, feel safe and feel like you are part of a community.
emma bottomley
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CiTy of GrEATEr GEELonG
Multicultural Action Plan
2011–2014
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Geelong, a multi-faith cityGeelong, a multi-faith cityfather ihor holovko, ukrainian catholic church
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and
belie
fs.
CD
UG
IN
Dea
kin
Uni
vers
ity
Div
ersi
tat
$16,
500
VMC
(Vic
toria
n M
ultic
ultu
ral
Com
mis
sion
) fun
ding
(spe
cific
pro
ject
s on
ly)
CoG
G s
uppo
rt o
f at l
east
two
proj
ects
in
par
tner
ship
with
GIN
eac
h ye
ar
2011
–201
4
4
Enab
le th
e M
ultic
ultu
ral A
ctio
n Pl
an W
orki
ng
Gro
up (M
APW
G) t
o pr
ovid
e on
goin
g ad
vice
and
su
ppor
t to
CoG
G in
its
enga
gem
ent w
ith C
ALD
co
mm
uniti
es fo
r the
dur
atio
n of
MAP
.
CD
UD
iver
sity
bud
get
Qua
rter
ly m
eetin
gs o
f MAP
AC
(Mul
ticul
tura
l Act
ion
Plan
Adv
isor
y
Com
mitt
ee) h
eld
2011
–201
4
5
Cap
ture
CAL
D m
igra
tion
herit
age
via
proj
ects
su
ch a
s Co
nnec
ting
Iden
titie
s, M
urm
ur, M
emor
y Ba
nk a
nd s
peci
fic e
xhib
ition
s at
Nat
iona
l Woo
l M
useu
m, G
eelo
ng G
alle
ry, a
nd H
erita
ge C
entr
e.
ACD
CD
UAD
U
Div
ersi
tat
MAC
S
Mul
ticul
tura
l gro
ups
G21
Targ
eted
Fun
ding
for s
peci
fic
mig
ratio
n ex
hibi
tion
only
(VM
C a
nd o
ther
gov
t. fu
ndin
g)
Inco
rpor
ate
in e
xist
ing
Mur
mur
an
d M
emor
y Ba
nk p
roje
cts
Num
ber o
f CAL
D c
omm
uniti
es
conn
ecte
d to
the
rele
vant
pro
ject
s
One
exh
ibiti
on h
eld
durin
g th
e M
AP
impl
emen
tatio
n
2011
–201
4
R
esp
ect
and
Rec
og
nit
ion
ob
ject
ive:
To
ensu
re th
at th
e C
ity o
f Gre
ater
Gee
long
(C
oGG
) gi
ves
resp
ect a
nd re
cogn
ition
to C
ALD
com
mun
ities
to
ack
now
led
ge th
eir
pos
itive
con
trib
utio
n to
the
econ
omic
and
mul
ticul
tura
l fab
ric
of G
eelo
ng.
KE
Y F
OR
AB
BR
EV
IAT
ION
S
AC
D
Art
s an
d C
ultu
re D
epar
tmen
t
AD
u
Age
d a
nd D
isab
ility
Uni
t
CA
LD
Cul
tura
lly a
nd L
ingu
istic
ally
Div
erse
CD
u
Com
mun
ity D
evel
opm
ent U
nit
CFu
C
omm
unity
Fac
ilitie
s U
nit
CS
u
Com
mun
ity S
ervi
ce U
nit
CM
u
Com
mun
icat
ion
and
Mar
ketin
g U
nit
CO
GG
C
ity o
f Gre
ater
Gee
long
– R
elev
ant D
epar
tmen
ts
DIA
C
Dep
artm
ent o
f Im
mig
ratio
n an
d C
itize
nshi
p
ED
u
Econ
omic
Dev
elop
men
t Uni
t
FSu
Fa
mily
Ser
vice
s U
nit
GIN
G
eelo
ng In
terf
aith
Net
wor
k
G2
1 G
21
Gee
long
Reg
iona
l Alli
ance
IT
Info
rmat
ion
Tech
nolo
gy
LES
Le
isur
e S
ervi
ces
MA
CS
M
ultic
ultu
ral A
ged
Car
e S
ervi
ces
MA
V
Mun
icip
al A
ssoc
iatio
n of
Vic
tori
a
MC
O
May
or a
nd C
ounc
illor
s O
ffice
OD
u
Org
anis
atio
n D
evel
opm
ent U
nit
RM
S
Ris
k M
anag
emen
t Ser
vice
s
SR
u
Sp
orts
and
Rec
reat
ion
Uni
t
YD
u
Yout
h D
evel
opm
ent U
nit
YS
u
Yout
h S
ervi
ces
Uni
t
ac
tio
n 1
AC
TIO
NB
YW
ITH
FuN
DE
D B
YM
EA
Su
RE
SW
HE
N
1
Tran
slat
e in
form
atio
n on
key
CoG
G s
ervi
ces
and
prog
ram
s in
to m
ains
trea
m a
nd e
mer
ging
co
mm
unity
lang
uage
s, a
nd d
istr
ibut
e it
usin
g cu
ltura
lly a
ppro
pria
te m
etho
ds.
CD
UC
MU
G21
To b
e co
nsid
ered
in fu
ture
bud
get p
roce
ss
Iden
tified
as
one
of th
e to
p si
x C
MU
pr
iorit
y ac
tions
for n
ext 1
2 m
onth
s
Web
site
upd
ated
to in
clud
e di
vers
ity p
age
Info
rmat
ion
on k
ey C
oGG
ser
vice
s
tran
slat
ed a
nd d
istr
ibut
ed to
CAL
D g
roup
s
2011
–201
2
2
Esta
blis
h a
shar
ed d
atab
ase
of b
iling
ual
CoG
G s
taff
who
can
ass
ist C
usto
mer
Ser
vice
st
aff w
ith in
quiri
es a
nd re
ferr
al. R
ecog
nise
thei
r co
ntrib
utio
n, a
nd p
rovi
de re
leva
nt tr
aini
ng a
nd
a fr
amew
ork
to m
anag
e ex
pect
atio
ns.
OD
URM
SCS
UAD
U
Impr
ove
on th
e al
read
y in
form
al e
xist
ing
data
base
To b
e co
nsid
ered
in
2011
-12
budg
et p
roce
ss.
Upd
ated
dat
abas
e
A pr
oces
s in
pla
ce fo
r ong
oing
upd
ate
Annu
al tr
aini
ng p
rovi
ded
to
bili
ngua
l sta
ff
2011
–201
2
3
Mak
e th
e Co
GG
web
site
mor
e in
clus
ive
an
d ac
cess
ible
by
incl
udin
g co
mm
unity
la
ngua
ges,
dem
ogra
phic
s da
ta a
nd re
sour
ces
for
both
CAL
D c
omm
uniti
es a
nd C
oGG
sta
ff.
CD
UIT
UC
MU
G21
Exis
ting
dive
rsity
bud
get
Expl
ore
exis
ting
mat
eria
ls u
sed
by
oth
er C
ounc
ils
CoG
G w
ebsi
te u
pdat
ed to
incl
ude
key
com
mun
ity la
ngua
ges
and
appr
opria
te
reso
urce
s an
d/or
link
s to
reso
urce
s
Impr
oved
acc
essi
bilit
y to
dem
ogra
phic
s
Inve
stig
ated
opp
ortu
nitie
s
to in
clud
e da
ta fr
om re
leva
nt s
ourc
es
2011
4
Purs
ue a
regi
onal
inte
rpre
ting/
tran
slat
ing
serv
ice
to m
ake
qual
ified
inte
rpre
ters
and
tr
ansl
ator
s m
ore
avai
labl
e in
the
regi
on. G
eelo
ng’s
sh
orta
ges
incl
ude
Kare
n, K
aren
i, D
ari,
Nue
r, D
inka
, M
aced
onia
n, C
roat
ian,
Ital
ian,
Dut
ch, a
nd R
ussi
an.
CD
UAD
UD
iver
sita
t
G21
VMC
Dep
artm
ent o
f Com
mun
ity D
evel
opm
ent
and
Plan
ning
(DPC
D)
DIA
C
MAC
S
Fund
ing
sour
ce to
be
iden
tified
Pa
rtne
rshi
p fo
rmed
with
G21
and
rele
vant
st
akeh
olde
rs to
impl
emen
t act
ion
2011
–201
4
5
Dev
elop
and
pro
vide
a re
side
nts
kit f
or n
ew
arriv
als.
Incl
ude
info
rmat
ion
abou
t CoG
G a
nd lo
cal
serv
ices
and
pot
entia
l inv
estm
ents
opp
ortu
nitie
s.
CSU
CM
UED
U
Div
ersi
tat
Dea
kin
Uni
vers
ity
Nei
ghbo
urho
od H
ouse
s
G21
Exis
ting
budg
etN
ew re
side
nts
kit h
as b
een
deve
lope
d,
publ
icis
ed a
nd d
istr
ibut
ed to
CAL
D g
roup
s
Enha
nced
ski
lled
mig
rant
att
ract
ion
and
rete
ntio
n in
itiat
ives
2011
–201
4
A
cces
s an
d E
qu
ity
ob
ject
ive:
To
over
com
eb
arri
ers
toa
cces
san
dk
now
led
geo
fCoG
Gs
ervi
ces
and
info
rmat
ion
by
CA
LDc
omm
un
itie
s.
ac
tio
n 2
KE
Y F
OR
AB
BR
EV
IAT
ION
S
AC
D
Art
s an
d C
ultu
re D
epar
tmen
t
AD
u
Age
d a
nd D
isab
ility
Uni
t
CA
LD
Cul
tura
lly a
nd L
ingu
istic
ally
Div
erse
CD
u
Com
mun
ity D
evel
opm
ent U
nit
CFu
C
omm
unity
Fac
ilitie
s U
nit
CS
u
Com
mun
ity S
ervi
ce U
nit
CM
u
Com
mun
icat
ion
and
Mar
ketin
g U
nit
CO
GG
C
ity o
f Gre
ater
Gee
long
– R
elev
ant D
epar
tmen
ts
DIA
C
Dep
artm
ent o
f Im
mig
ratio
n an
d C
itize
nshi
p
ED
u
Econ
omic
Dev
elop
men
t Uni
t
FSu
Fa
mily
Ser
vice
s U
nit
GIN
G
eelo
ng In
terf
aith
Net
wor
k
G2
1 G
21
Gee
long
Reg
iona
l Alli
ance
IT
Info
rmat
ion
Tech
nolo
gy
LES
Le
isur
e S
ervi
ces
MA
CS
M
ultic
ultu
ral A
ged
Car
e S
ervi
ces
MA
V
Mun
icip
al A
ssoc
iatio
n of
Vic
tori
a
MC
O
May
or a
nd C
ounc
illor
s O
ffice
OD
u
Org
anis
atio
n D
evel
opm
ent U
nit
RM
S
Ris
k M
anag
emen
t Ser
vice
s
SR
u
Sp
orts
and
Rec
reat
ion
Uni
t
YD
u
Yout
h D
evel
opm
ent U
nit
YS
u
Yout
h S
ervi
ces
Uni
t
26
AC
TIO
NB
YW
ITH
FuN
DE
D B
YM
EA
Su
RE
SW
HE
N
6
Revi
ew C
oGG
gra
nts
prog
ram
s to
impr
ove
prom
otio
n to
and
acc
ess
by C
ALD
com
mun
ities
. Lo
ok a
t and
app
ly w
ays
to h
elp
non-
read
ing
peop
le o
r peo
ple
with
Eng
lish
as th
eir s
econ
d la
ngua
ge.
CD
UAC
DD
iver
sita
t
Volu
ntee
ring
Gee
long
Loca
l mem
bers
of P
arlia
men
t
Nei
ghbo
urho
od H
ouse
s
Exis
ting
staf
fing
Incr
ease
d en
quiri
es a
nd s
ucce
ssfu
l ap
plic
atio
ns fr
om C
ALD
com
mun
ity g
roup
s
Incr
ease
d no
n-CA
LD a
pplic
atio
ns
that
incl
ude
CALD
com
mun
ities
in
thei
r pro
ject
s
2011
–201
4
7
Impr
ove
com
mun
icat
ions
with
CAL
D c
omm
uniti
es
by e
quip
ping
sta
ff w
ith c
ompu
ter t
echn
olog
y,
softw
are,
vis
ual a
ids
and
info
rmat
ion
in d
iffer
ent
lang
uage
s.
ITU
CSU
CM
U
G21
To b
e co
nsid
ered
as
part
of t
he 2
011–
2012
(IT
Uni
t and
Cus
tom
er S
ervi
ce U
nits
)Ev
iden
ce o
f new
tech
nolo
gy im
plem
ente
d an
d ut
ilise
d20
11–2
012
8De
velo
p a
CALD
com
mun
icat
ion
stra
tegy
aim
ing
for:
• po
sitiv
e m
edia
por
tray
al o
f
CALD
pop
ulat
ion
• in
tern
atio
nal s
igna
ge a
nd s
igna
ge
in
diff
eren
t lan
guag
es
• CA
LD-in
clus
ive
com
mun
ity n
otic
e bo
ards
CD
UC
MU
Div
ersi
tat –
94.
7 Th
e Pu
lse
radi
o
Deak
in U
nive
rsity
Nei
ghbo
urho
od H
ouse
s
G21
With
in e
xist
ing
budg
etIn
crea
sed
use
of 9
4.7
The
Puls
e ra
dio
and
othe
r med
ia
Mor
e m
essa
ges
broa
dcas
t
Mor
e CA
LD-in
clus
ive
sign
age
disp
laye
d
on c
omm
unity
not
ice
boar
ds
Ong
oing
9
Stre
ngth
en li
nks
with
spe
cial
ist a
genc
ies
to b
oost
ne
w a
nd e
mer
ging
com
mun
ities
. Act
iviti
es m
ay
incl
ude:
•
a “F
ace
to S
ervi
ce” t
our o
f CoG
G s
ervi
ces
for n
ew a
rriv
als
• le
ader
ship
with
a fo
cus
on w
omen
•
publ
ic s
peak
ing
• w
ork
read
ines
s •
Aust
ralia
n cu
lture
•
role
s of
the
thre
e le
vels
of G
over
nmen
t •
how
Aus
tral
ian
syst
ems
wor
k in
clud
ing
ed
ucat
ion,
crim
inal
just
ice
and
heal
th
CD
UO
DU
G21
Div
ersi
tat
Vict
oria
Pol
ice
Depa
rtm
ent o
f Jus
tice
Nei
ghbo
urho
od H
ouse
s
G21
Expl
ore
fund
ing
op
port
uniti
es w
ith V
MC
if
appl
icab
le
Annu
al w
orks
hop
held
fo
r CAL
D c
omm
unity
Ong
oing
10
Incl
ude
CALD
pop
ulat
ion
in C
oGG
rese
arch
pr
ojec
ts a
nd c
onsu
ltatio
ns.
CD
UCS
UCo
GG
Dea
kin
Uni
vers
ity
Gor
don
Inst
itute
Div
ersi
tat
At le
ast o
ne C
ALD
sp
ecifi
c re
sear
ch p
roje
ct u
nder
take
n
Activ
ity d
esig
ned
to in
crea
se C
oGG
sta
ff
awar
enes
s of
str
ateg
ies
to e
ffect
ivel
y co
nsul
t CAL
D g
roup
s
Ong
oing
A
cces
s an
d E
qu
ity
(…co
nti
nu
ed)
ob
ject
ive:
To
over
com
eb
arri
ers
toa
cces
san
dk
now
led
geo
fCoG
Gs
ervi
ces
and
info
rmat
ion
by
CA
LDc
omm
un
itie
s.
ac
tio
n 2
KE
Y F
OR
AB
BR
EV
IAT
ION
S
AC
D
Art
s an
d C
ultu
re D
epar
tmen
t
AD
u
Age
d a
nd D
isab
ility
Uni
t
CA
LD
Cul
tura
lly a
nd L
ingu
istic
ally
Div
erse
CD
u
Com
mun
ity D
evel
opm
ent U
nit
CFu
C
omm
unity
Fac
ilitie
s U
nit
CS
u
Com
mun
ity S
ervi
ce U
nit
CM
u
Com
mun
icat
ion
and
Mar
ketin
g U
nit
CO
GG
C
ity o
f Gre
ater
Gee
long
– R
elev
ant D
epar
tmen
ts
DIA
C
Dep
artm
ent o
f Im
mig
ratio
n an
d C
itize
nshi
p
ED
u
Econ
omic
Dev
elop
men
t Uni
t
FSu
Fa
mily
Ser
vice
s U
nit
GIN
G
eelo
ng In
terf
aith
Net
wor
k
G2
1 G
21
Gee
long
Reg
iona
l Alli
ance
IT
Info
rmat
ion
Tech
nolo
gy
LES
Le
isur
e S
ervi
ces
MA
CS
M
ultic
ultu
ral A
ged
Car
e S
ervi
ces
MA
V
Mun
icip
al A
ssoc
iatio
n of
Vic
tori
a
MC
O
May
or a
nd C
ounc
illor
s O
ffice
OD
u
Org
anis
atio
n D
evel
opm
ent U
nit
RM
S
Ris
k M
anag
emen
t Ser
vice
s
SR
u
Sp
orts
and
Rec
reat
ion
Uni
t
YD
u
Yout
h D
evel
opm
ent U
nit
YS
u
Yout
h S
ervi
ces
Uni
t27
R
esp
on
sive
Ser
vice
s
obj
ecti
ve: T
oen
sure
an
orgn
isat
ion-
wid
eap
proa
chto
incl
usiv
ese
rvic
epl
anni
ng,d
esig
nan
dde
liver
yin
resp
onse
toC
ALD
com
mun
ityn
eeds
.
ac
tio
n 3
AC
TIO
NB
YW
ITH
FuN
DE
D B
YM
EA
Su
RE
SW
HE
N
1
Tailo
r spo
rtin
g an
d re
crea
tiona
l act
iviti
es to
the
need
s of
CAL
D g
roup
s in
clud
ing
refu
gee
wom
en
and
youn
g pe
ople
who
mig
ht n
ot p
artic
ipat
e in
ac
tiviti
es d
ue to
thei
r rel
igio
n or
cul
ture
.
S&R
LES
Div
ersi
tat
Leis
ure
Net
wor
ks
YMCA
Use
of e
xist
ing
stru
ctur
e an
d re
sour
ces
Fund
ing
oppo
rtun
ities
with
Spo
rts
W
ithou
t Bor
ders
At le
ast t
wo
tailo
red
activ
ities
/pro
gram
s
held
eac
h ye
ar.
Incr
ease
d nu
mbe
r of C
ALD
gro
up
acce
ssin
g Co
GG
recr
eatio
nal a
nd
spor
ting
activ
ities
Ong
oing
2
Reco
gnis
e an
d ad
dres
s ne
eds
of C
ALD
co
mm
uniti
es in
all
rele
vant
CoG
G p
olic
ies,
pr
oced
ures
and
futu
re p
lann
ing
cons
ider
atio
ns.
CoG
GIn
crea
sed
acce
ss a
nd p
artic
ipat
ion
of C
ALD
com
mun
ity g
roup
s in
CoG
G
cons
ulta
tions
Ong
oing
3
In p
artn
ersh
ip w
ith k
ey b
usin
esse
s an
d se
rvic
e ag
enci
es, p
rom
ote
Gee
long
to a
ll CA
LD c
omm
uniti
es a
s a
dest
inat
ion
of c
hoic
e hi
ghlig
htin
g its
cul
tura
l div
ersi
ty, b
enefi
ts fo
r sk
illed
mig
ratio
n, in
tern
atio
nal s
tudi
es a
nd
inve
stm
ent o
ppor
tuni
ties.
CD
UED
UC
MU
Div
ersi
tat
Dea
kin
Uni
vers
ity
G21
Rele
vant
bus
ines
ses
and
agen
cies
Use
of e
xist
ing
stru
ctur
es, f
ram
ewor
ks
and
reso
urce
sD
esig
ned
broc
hure
dis
trib
uted
to
key
sta
keho
lder
sO
ngoi
ng
4
Part
ner w
ith c
omm
unity
org
anis
atio
ns to
resp
ond
to ra
cism
and
saf
ety
conc
erns
par
ticul
arly
in th
e no
rthe
rn s
ubur
bs.
CD
UD
iver
sita
t
Dea
kin
Uni
vers
ity
DIA
C
Gee
long
Pol
ice
G21
Dep
t. of
Just
ice
Scho
ol c
omm
unity
Nei
ghbo
urho
od H
ouse
s
Chu
rch
Gro
ups
Use
of e
xist
ing
reso
urce
s
Oth
er re
leva
nt g
ovt.
fund
ing
Num
ber o
f ini
tiativ
es in
par
tner
ship
with
re
leva
nt a
genc
ies
targ
etin
g sc
hool
s an
d ot
her p
ublic
pla
ces
Two
annu
al in
itiat
ives
impl
emen
ted
Ong
oing
5
Mak
e em
erge
ncy
com
mun
icat
ion
stra
tegi
es
(suc
h as
use
of a
dvan
ced
mob
ile a
nd in
tern
et
tech
nolo
gy) q
uick
and
acc
essi
ble.
CD
UC
MU
ITU
YDU
Div
ersi
tat
G21
Expl
ore
poss
ible
fund
ing
oppo
rtun
ities
, if
appl
icab
leEv
iden
ce o
f tec
hnol
ogy
used
and
im
plem
ente
d w
ith re
leva
nt s
take
hold
ers
2011
–201
3
KE
Y F
OR
AB
BR
EV
IAT
ION
S
AC
D
Art
s an
d C
ultu
re D
epar
tmen
t
AD
u
Age
d a
nd D
isab
ility
Uni
t
CA
LD
Cul
tura
lly a
nd L
ingu
istic
ally
Div
erse
CD
u
Com
mun
ity D
evel
opm
ent U
nit
CFu
C
omm
unity
Fac
ilitie
s U
nit
CS
u
Com
mun
ity S
ervi
ce U
nit
CM
u
Com
mun
icat
ion
and
Mar
ketin
g U
nit
CO
GG
C
ity o
f Gre
ater
Gee
long
– R
elev
ant D
epar
tmen
ts
DIA
C
Dep
artm
ent o
f Im
mig
ratio
n an
d C
itize
nshi
p
ED
u
Econ
omic
Dev
elop
men
t Uni
t
FSu
Fa
mily
Ser
vice
s U
nit
GIN
G
eelo
ng In
terf
aith
Net
wor
k
G2
1 G
21
Gee
long
Reg
iona
l Alli
ance
IT
Info
rmat
ion
Tech
nolo
gy
LES
Le
isur
e S
ervi
ces
MA
CS
M
ultic
ultu
ral A
ged
Car
e S
ervi
ces
MA
V
Mun
icip
al A
ssoc
iatio
n of
Vic
tori
a
MC
O
May
or a
nd C
ounc
illor
s O
ffice
OD
u
Org
anis
atio
n D
evel
opm
ent U
nit
RM
S
Ris
k M
anag
emen
t Ser
vice
s
SR
u
Sp
orts
and
Rec
reat
ion
Uni
t
YD
u
Yout
h D
evel
opm
ent U
nit
YS
u
Yout
h S
ervi
ces
Uni
t
28
R
esp
on
sive
Ser
vice
s (…
con
tin
ued
)
obj
ecti
ve: T
oen
sure
an
orgn
isat
ion-
wid
eap
proa
chto
incl
usiv
ese
rvic
epl
anni
ng,d
esig
nan
dde
liver
yin
resp
onse
toC
ALD
com
mun
ityn
eeds
.
ac
tio
n 3
AC
TIO
NB
YW
ITH
FuN
DE
D B
YM
EA
Su
RE
SW
HE
N
6
Build
CoG
G c
apac
ity to
und
erst
and
and
resp
ond
to C
ALD
nee
ds v
ia o
ngoi
ng c
usto
mis
ed tr
aini
ng
and
awar
enes
s in
clud
ing:
•
cros
s-cu
ltura
l und
erst
andi
ng
• pr
e-ar
rival
exp
erie
nces
of r
efug
ee a
nd
hu
man
itaria
n en
tran
ts a
nd m
igra
nts
• ho
w to
effe
ctiv
ely
use
inte
rpre
ter,
phon
e in
terp
rete
r and
tran
slat
ion
serv
ices
•
prof
essi
onal
dev
elop
men
t wor
ksho
ps
fo
cuss
ing
on e
ngag
ing
and
wor
king
effe
ctiv
ely
with
CAL
D c
omm
uniti
es
• ac
tiviti
es th
roug
h W
ell f
or L
ife a
nd
H
ealth
y C
hoic
es, H
ealth
y Co
mm
uniti
es
CD
UO
DU
Div
ersi
tat
VMC
Vict
oria
n In
terp
rete
r and
Tran
slat
or s
ervi
ce
Nei
ghbo
urho
od H
ouse
s
G21
Barw
on H
ealth
To b
e co
nsid
ered
as
part
of t
he
2011
-12
budg
et p
roce
ssCo
GG In
duct
ion
Prog
ram
inco
rpor
atin
g cu
ltura
l div
ersi
ty is
sues
and
nee
ds
impl
emen
ted
Staf
f cul
tura
l div
ersi
ty tr
aini
ng
has
been
impl
emen
ted
and
eval
uate
d
Ong
oing
7
Look
at d
esig
natin
g a
Cus
tom
er S
ervi
ce o
ffice
as
the
first
poi
nt o
f con
tact
for i
nfor
mat
ion
for n
ew
arriv
als.
CSU
Use
of e
xist
ing
stru
ctur
e an
d
hum
an re
sour
ces
Busi
ness
Cas
e pr
epar
ed a
s ne
cess
ary
Viab
ility
of C
ity H
all C
usto
mer
Ser
vice
as
th
e of
ficia
l poi
nt o
f con
tact
det
erm
ined
Ong
oing
8
Revi
ew h
ow C
oGG
recr
uits
and
sel
ects
sta
ff to
m
ake
sure
the
wor
kfor
ce re
pres
ents
the
dive
rse
com
mun
ity.
OD
UTo
be
cons
ider
ed a
s pa
rt o
f the
20
11–2
012
budg
et p
roce
ss.
Div
ersi
ty p
rofil
e of
CoG
G s
taff
esta
blis
hed
Incr
ease
d nu
mbe
r of C
ALD
gro
up
appl
ying
for C
oGG
pos
ition
s
2011
–201
3
9
Look
at w
ays
to e
xpan
d CA
LD w
ork
expe
rienc
e an
d vo
lunt
eerin
g w
ithin
CoG
G.
CD
UO
DU
Dep
artm
ent o
f Inn
ovat
ion,
Indu
stry
and
Re
gion
al D
evel
opm
ent (
DIIR
D)
Volu
ntee
ring
Gee
long
Expl
ore
fund
ing
by D
IIRD
Use
of e
xist
ing
stru
ctur
e
Incr
ease
d nu
mbe
r of C
ALD
gro
up d
oing
w
ork
expe
rienc
e or
vol
unte
erin
g at
CoG
G
Ong
oing
10
Wor
k w
ith F
amily
, You
th, E
cono
mic
Dev
elop
men
t, H
ealth
and
Loc
al L
aws,
Spo
rts
and
Recr
eatio
n se
rvic
es to
bet
ter e
ngag
e CA
LD c
omm
unity
and
in
crea
se th
eir p
artic
ipat
ion
in p
rogr
ams
and
serv
ices
.
CD
UD
iver
sita
t
Rele
vant
age
ncie
s
Mul
ticul
tura
l Co
mm
unity
gro
ups
Use
of e
xist
ing
reso
urce
s an
d st
ruct
ures
Curr
ent l
evel
s of s
ervi
ce u
sage
doc
umen
ted
Incr
ease
d nu
mbe
r of C
ALD
gro
up
acce
ssin
g Co
GG
pro
gram
s an
d se
rvic
es
Ong
oing
KE
Y F
OR
AB
BR
EV
IAT
ION
S
AC
D
Art
s an
d C
ultu
re D
epar
tmen
t
AD
u
Age
d a
nd D
isab
ility
Uni
t
CA
LD
Cul
tura
lly a
nd L
ingu
istic
ally
Div
erse
CD
u
Com
mun
ity D
evel
opm
ent U
nit
CFu
C
omm
unity
Fac
ilitie
s U
nit
CS
u
Com
mun
ity S
ervi
ce U
nit
CM
u
Com
mun
icat
ion
and
Mar
ketin
g U
nit
CO
GG
C
ity o
f Gre
ater
Gee
long
– R
elev
ant D
epar
tmen
ts
DIA
C
Dep
artm
ent o
f Im
mig
ratio
n an
d C
itize
nshi
p
ED
u
Econ
omic
Dev
elop
men
t Uni
t
FSu
Fa
mily
Ser
vice
s U
nit
GIN
G
eelo
ng In
terf
aith
Net
wor
k
G2
1 G
21
Gee
long
Reg
iona
l Alli
ance
IT
Info
rmat
ion
Tech
nolo
gy
LES
Le
isur
e S
ervi
ces
MA
CS
M
ultic
ultu
ral A
ged
Car
e S
ervi
ces
MA
V
Mun
icip
al A
ssoc
iatio
n of
Vic
tori
a
MC
O
May
or a
nd C
ounc
illor
s O
ffice
OD
u
Org
anis
atio
n D
evel
opm
ent U
nit
RM
S
Ris
k M
anag
emen
t Ser
vice
s
SR
u
Sp
orts
and
Rec
reat
ion
Uni
t
YD
u
Yout
h D
evel
opm
ent U
nit
YS
u
Yout
h S
ervi
ces
Uni
t2
9
R
esp
on
sive
Ser
vice
s (…
con
tin
ued
)
obj
ecti
ve: T
oen
sure
an
orgn
isat
ion-
wid
eap
proa
chto
incl
usiv
ese
rvic
epl
anni
ng,d
esig
nan
dde
liver
yin
resp
onse
toC
ALD
com
mun
ityn
eeds
.
ac
tio
n 3
AC
TIO
NB
YW
ITH
FuN
DE
D B
YM
EA
Su
RE
SW
HE
N
11
Dev
elop
a to
ol k
it fo
r CoG
G s
taff
on w
ays
to b
ette
r en
gage
and
wor
k w
ith C
ALD
com
mun
ity in
clud
ing
how
to m
ake
serv
ice
prov
isio
n us
er fr
iend
ly.
CD
UO
DU
CSU
Mun
icip
al A
ssoc
iatio
n
of V
icto
ria
Div
ersi
tat
G21
Expl
ore
fund
ing
op
port
uniti
es w
ith
VMC
/ D
IAC
Rele
vant
tool
kit d
esig
ned
and
di
strib
uted
to C
oGG
2011
–201
3
12
Look
at w
ays
to e
stab
lish
CALD
gro
ups
and
CoG
G
staf
f (co
rpor
ate
volu
ntee
ring)
to s
uppo
rt n
ew
arriv
als
with
bas
ic s
ettle
men
t sup
port
nee
ds
incl
udin
g sa
fe u
se o
f util
ities
and
tips
on
mak
ing
the
hous
ehol
d sa
fe, p
artic
ular
ly fo
r chi
ldre
n, fo
r ex
ampl
e, a
Cou
ncil V
olun
teer
Pro
gram
or “
Budd
y Pr
ogra
m”
CD
UFS
UO
DU
Volu
ntee
ring
Gee
long
Gee
long
Inte
rfai
th N
etw
ork
Div
ersi
tat
Nei
ghbo
urho
od H
ouse
s
Use
of e
xist
ing
stru
ctur
e an
d re
sour
ces
Succ
essf
ul in
itiat
ive
with
par
tner
age
ncie
s fo
r suc
h pr
ogra
ms
Ong
oing
13
Con
sult
with
Gee
long
Reg
iona
l Lib
rary
rega
rdin
g op
enin
g ho
urs,
acc
ess
and
incr
ease
d ac
cess
to
reso
urce
s fo
r CAL
D c
omm
uniti
es, f
or e
xam
ple:
•
inte
rnat
iona
l mag
azin
e sw
ap p
rogr
am
• la
rge
prin
t boo
ks fo
r old
er p
eopl
e an
d
th
ose
with
vis
ion
impa
irmen
t •
reso
urce
s in
CAL
D c
omm
uniti
es’ fi
rst
la
ngua
ge (e
g) S
wah
ili, K
aren
i and
Kar
en
ACD
CD
UG
eelo
ng R
egio
nal L
ibra
ry C
orpo
ratio
nEx
tend
ed o
peni
ng h
ours
impl
emen
ted
Inte
rnat
iona
l sw
ap m
agaz
ine
in
itiat
ive
esta
blis
hed
Incr
ease
d nu
mbe
r of l
arge
prin
t mat
eria
ls
and
in c
omm
uniti
es’ fi
rst l
angu
age
mad
e av
aila
ble
2011
–201
2
14
Look
at s
eeki
ng fu
nds
to a
ppoi
nt a
Cou
ncil
Com
mun
ity D
evel
opm
ent O
ffice
r with
Cul
tura
l D
iver
sity
resp
onsi
bilit
ies
to s
uppo
rt, e
ngag
e,
advo
cate
for a
nd c
oord
inat
e ac
tiviti
es re
late
d
to C
ALD
com
mun
ities
CD
UTo
be
cons
ider
ed a
s pa
rt o
f the
20
11–1
2 bu
dget
pro
cess
Appo
intm
ent o
f a C
omm
unity
De
velo
pmen
t Offi
cer w
ith d
iver
sity
re
spon
sibi
litie
s
2011
–201
2
KE
Y F
OR
AB
BR
EV
IAT
ION
S
AC
D
Art
s an
d C
ultu
re D
epar
tmen
t
AD
u
Age
d a
nd D
isab
ility
Uni
t
CA
LD
Cul
tura
lly a
nd L
ingu
istic
ally
Div
erse
CD
u
Com
mun
ity D
evel
opm
ent U
nit
CFu
C
omm
unity
Fac
ilitie
s U
nit
CS
u
Com
mun
ity S
ervi
ce U
nit
CM
u
Com
mun
icat
ion
and
Mar
ketin
g U
nit
CO
GG
C
ity o
f Gre
ater
Gee
long
– R
elev
ant D
epar
tmen
ts
DIA
C
Dep
artm
ent o
f Im
mig
ratio
n an
d C
itize
nshi
p
ED
u
Econ
omic
Dev
elop
men
t Uni
t
FSu
Fa
mily
Ser
vice
s U
nit
GIN
G
eelo
ng In
terf
aith
Net
wor
k
G2
1 G
21
Gee
long
Reg
iona
l Alli
ance
IT
Info
rmat
ion
Tech
nolo
gy
LES
Le
isur
e S
ervi
ces
MA
CS
M
ultic
ultu
ral A
ged
Car
e S
ervi
ces
MA
V
Mun
icip
al A
ssoc
iatio
n of
Vic
tori
a
MC
O
May
or a
nd C
ounc
illor
s O
ffice
OD
u
Org
anis
atio
n D
evel
opm
ent U
nit
RM
S
Ris
k M
anag
emen
t Ser
vice
s
SR
u
Sp
orts
and
Rec
reat
ion
Uni
t
YD
u
Yout
h D
evel
opm
ent U
nit
YS
u
Yout
h S
ervi
ces
Uni
t
30
S
up
po
rt t
o C
om
mu
nit
y
ob
ject
ive:
To
ensu
re th
at C
oGG
pro
vid
es s
upp
ort t
o C
ALD
com
mun
ities
to fi
t the
ir n
eed
s.
ac
tio
n 4
AC
TIO
NB
YW
ITH
FuN
DE
D B
YM
EA
Su
RE
SW
HE
N
1
Cont
inue
to re
cogn
ise
the
lead
role
pla
yed
by
the
Gee
long
Eth
nic
Com
mun
ities
Cou
ncil
in th
e se
ttle
men
t of C
ALD
com
mun
ities
in G
eelo
ng
and
look
at w
ays
to s
uppo
rt a
nd im
prov
e se
ttle
men
t out
com
es fo
r the
bes
t int
eres
ts
of th
e co
mm
uniti
es.
CD
UED
UD
iver
sita
tTh
roug
h G
eelo
ng S
ettle
men
t Pla
nnin
g
Com
mitt
ee a
nd o
ther
ave
nues
A M
emor
andu
m o
f Und
erst
andi
ng
betw
een
Div
ersi
tat a
nd C
oGG
est
ablis
hed
Ong
oing
2
Stre
ngth
en li
nks
with
oth
er s
ervi
ce p
rovi
ders
and
co
mm
unity
age
ncie
s (in
clud
ing
spor
ting
club
s,
polic
e, a
nd s
choo
ls) t
o su
ppor
t res
ourc
e ne
eds
of
CALD
com
mun
ities
.
CD
UC
FUSR
ULE
SYS
U
Rele
vant
age
ncie
sU
se o
f exi
stin
g re
sour
ces
Incr
ease
d ac
cess
by
CALD
gro
ups
of
CoG
G fa
cilit
ies
Incr
ease
d aw
aren
ess
of C
oGG
faci
litie
s w
ithin
CAL
D c
omm
unity
Ong
oing
3
Supp
ort n
ew C
ALD
arr
ival
s (e
spec
ially
refu
gee
and
hum
anita
rian
entr
ants
, asy
lum
see
kers
an
d em
ergi
ng m
inor
ity g
roup
s) to
acc
ess
CoG
G
venu
es, f
acili
ties
and
com
mun
ity b
uses
(for
ex
ampl
e, re
nt-fr
ee in
the
first
few
mon
ths)
.
CD
UC
FUD
iver
sita
t
CALD
com
mun
ity g
roup
s
Nei
ghbo
urho
od H
ouse
s
Use
of e
xist
ing
budg
et a
nd
com
mun
ity fa
cilit
ies
5 x
free
use
of C
oGG
faci
litie
s fo
r ea
ch n
ewly
arr
ived
CAL
D g
roup
O
ngoi
ng
4
Mak
e on
goin
g ac
tive
cont
ribut
ion
to c
omm
ittee
s,
netw
orks
and
like
foru
ms
incl
udin
g G
eelo
ng
Sett
lem
ent P
lann
ing
Com
mitt
ee, V
icto
rian
Loca
l Gov
ernm
ent M
ultic
ultu
ral I
ssue
s N
etw
ork
(VLG
MIN
) and
Fre
edom
from
Dis
crim
inat
ion
Actio
n G
roup
.
CD
UEx
istin
g bu
dget
Evid
ence
of o
ngoi
ng p
artic
ipat
ion
Ong
oing
KE
Y F
OR
AB
BR
EV
IAT
ION
S
AC
D
Art
s an
d C
ultu
re D
epar
tmen
t
AD
u
Age
d a
nd D
isab
ility
Uni
t
CA
LD
Cul
tura
lly a
nd L
ingu
istic
ally
Div
erse
CD
u
Com
mun
ity D
evel
opm
ent U
nit
CFu
C
omm
unity
Fac
ilitie
s U
nit
CS
u
Com
mun
ity S
ervi
ce U
nit
CM
u
Com
mun
icat
ion
and
Mar
ketin
g U
nit
CO
GG
C
ity o
f Gre
ater
Gee
long
– R
elev
ant D
epar
tmen
ts
DIA
C
Dep
artm
ent o
f Im
mig
ratio
n an
d C
itize
nshi
p
ED
u
Econ
omic
Dev
elop
men
t Uni
t
FSu
Fa
mily
Ser
vice
s U
nit
GIN
G
eelo
ng In
terf
aith
Net
wor
k
G2
1 G
21
Gee
long
Reg
iona
l Alli
ance
IT
Info
rmat
ion
Tech
nolo
gy
LES
Le
isur
e S
ervi
ces
MA
CS
M
ultic
ultu
ral A
ged
Car
e S
ervi
ces
MA
V
Mun
icip
al A
ssoc
iatio
n of
Vic
tori
a
MC
O
May
or a
nd C
ounc
illor
s O
ffice
OD
u
Org
anis
atio
n D
evel
opm
ent U
nit
RM
S
Ris
k M
anag
emen
t Ser
vice
s
SR
u
Sp
orts
and
Rec
reat
ion
Uni
t
YD
u
Yout
h D
evel
opm
ent U
nit
YS
u
Yout
h S
ervi
ces
Uni
t3
1
S
up
po
rt t
o C
om
mu
nit
y (…
con
tin
ued
)
ob
ject
ive:
To
ensu
re th
at C
oGG
pro
vid
es s
upp
ort t
o C
ALD
com
mun
ities
to fi
t the
ir n
eed
s.
ac
tio
n 4
AC
TIO
NB
YW
ITH
FuN
DE
D B
YM
EA
Su
RE
SW
HE
N
5
Advo
cate
, whe
re a
ppro
pria
te, w
ith o
ther
leve
ls
of g
over
nmen
t for
: •
aged
car
e se
rvic
es in
rela
tion
to c
ost
an
d ac
cess
•
tran
spor
t in
rela
tion
to h
ours
of o
pera
tion,
conc
essi
on fo
r int
erna
tiona
l stu
dent
s,
bu
s tim
e ta
ble
read
abili
ty, s
afet
y an
d
go
od p
ract
ice
•
info
rmat
ion
at b
us s
tops
abo
ut lo
catio
ns
of
pub
lic p
hone
s •
addi
tiona
l fun
ds fo
r inc
reas
ing
inte
rpre
ting
ne
eds
and
supp
orte
d pl
ay g
roup
s fo
r
grow
ing
num
bers
of n
ew a
rriv
als
with
larg
e fa
mili
es
• ta
rget
ed fu
ndin
g fo
r CAL
D s
usta
inab
le,
sp
ecifi
c an
d in
clus
ive
proj
ects
, for
exa
mpl
e,
fo
r eld
erly
mem
bers
of t
he K
aren
, Kar
eni,
Su
dane
se a
nd a
sylu
m s
eeke
rs
CD
UAD
UFS
U
Stat
e an
d Fe
dera
l G
over
nmen
t Dep
artm
ents
MAC
S
Deak
in U
nive
rsity
Uni
ted
Way
Ethn
ic C
omm
uniti
es
Coun
cil o
f Vic
toria
Nei
ghbo
urho
od H
ouse
s
Oth
er re
leva
nt a
genc
ies
Use
of C
oGG
’s a
dvoc
acy
role
and
ava
ilabl
e hu
man
reso
urce
sEv
iden
ce o
f inc
reas
ed C
oGG
invo
lvem
ent
/ pa
rtic
ipat
ion
in n
etw
ork
mee
tings
, pol
icy
plan
ning
wor
ksho
ps a
nd tr
aini
ng s
essi
ons
Info
rmat
ion
and
upda
te p
rovi
ded
to
CALD
com
mun
ities
Evid
ence
of C
ALD
issu
es b
eing
add
ress
ed
as a
resu
lt of
CoG
G re
pres
enta
tion
Incr
ease
d fu
ndin
g se
cure
d fr
om o
ther
leve
ls
of g
over
nmen
t for
app
ropr
iate
initi
ativ
es
Ong
oing
6
Look
at w
ays
to re
spon
d to
the
cultu
re s
peci
fic n
eeds
of
CoG
G fa
cilit
y us
ers
incl
udin
g:
• lo
ng a
nd s
hort
term
hire
rs re
quiri
ng
st
orag
e sp
ace
and
com
mer
cial
kitc
hen
• el
derly
com
mun
ity g
roup
s ow
ning
thei
r
own
faci
litie
s bu
t str
uggl
ing
to p
ay C
oGG
rate
s an
d m
aint
ain
thei
r bui
ldin
gs
CD
UC
FUD
iver
sita
t
CALD
com
mun
ity g
roup
s
Exis
ting
hum
an re
sour
ces
Evid
ence
of i
nitia
tives
est
ablis
hed
Ong
oing
KE
Y F
OR
AB
BR
EV
IAT
ION
S
AC
D
Art
s an
d C
ultu
re D
epar
tmen
t
AD
u
Age
d a
nd D
isab
ility
Uni
t
CA
LD
Cul
tura
lly a
nd L
ingu
istic
ally
Div
erse
CD
u
Com
mun
ity D
evel
opm
ent U
nit
CFu
C
omm
unity
Fac
ilitie
s U
nit
CS
u
Com
mun
ity S
ervi
ce U
nit
CM
u
Com
mun
icat
ion
and
Mar
ketin
g U
nit
CO
GG
C
ity o
f Gre
ater
Gee
long
– R
elev
ant D
epar
tmen
ts
DIA
C
Dep
artm
ent o
f Im
mig
ratio
n an
d C
itize
nshi
p
ED
u
Econ
omic
Dev
elop
men
t Uni
t
FSu
Fa
mily
Ser
vice
s U
nit
GIN
G
eelo
ng In
terf
aith
Net
wor
k
G2
1 G
21
Gee
long
Reg
iona
l Alli
ance
IT
Info
rmat
ion
Tech
nolo
gy
LES
Le
isur
e S
ervi
ces
MA
CS
M
ultic
ultu
ral A
ged
Car
e S
ervi
ces
MA
V
Mun
icip
al A
ssoc
iatio
n of
Vic
tori
a
MC
O
May
or a
nd C
ounc
illor
s O
ffice
OD
u
Org
anis
atio
n D
evel
opm
ent U
nit
RM
S
Ris
k M
anag
emen
t Ser
vice
s
SR
u
Sp
orts
and
Rec
reat
ion
Uni
t
YD
u
Yout
h D
evel
opm
ent U
nit
YS
u
Yout
h S
ervi
ces
Uni
t
32
33
Contributing to the local community
Geelong is a healthy place to grow. I have made great friends through sports and the opportunity to play soccer at State level.veejesh m
Photo: instant Photos Australia
““
35
State Government of Victoria (1989)
‘The Local Government Act 1989’
◊ http://www.legislation.vic.gov.au/Domino/
Web_Notes/LDMS/PubLawToday.nsf/95c4
3dd4eac71a68ca256dde00056e7b/7c5beb
b7e8e027d3ca2576b900109412%21OpenD
ocument
Victorian Multicultural Commission (2009)
“All of Us: Victoria Multicultural Policy”
◊ http://www.multicultural.vic.gov.au/all-of-us/
the-policy
Centre for Multicultural Youth Issues (2007)
“Inclusive Local Government: A guide to good
practice strategies for engaging young people
from refugee and migrant backgrounds in local
services”
◊ http://www.cmy.net.au/Assets/179/1/
Inclusive_Local_Government_guide.pdf
Victorian Health Promotion Foundation (2009)
“Building on Our Strengths: A framework to
reduce race-based discrimination and support
diversity in Victoria”
◊ http://www.vichealth.vic.gov.au/en/
Publications/Freedom-from-discrimination/
Building-on-our-strengths.aspx
Municipal Association of Victoria (2007)
“Statement of Commitment to Cultural Diversity”
◊ http://www.mav.asn.au/
CA256C320013CB4B/Lookup/commitm
entculturaldiversity/$file/Statement%20
of%20Commitment%20to%20Cultural%20
Diversity.pdf
Steve Francis & Sarah Cornfoot (2007)
“Multicultural Youth in Australia:
Settlement and Transition”
◊ http://www.cmy.net.au/Assets/213/1/youth_
in_australia_settlement_and_transition_
october_2007.pdf
City of Greater Geelong (2009)
Annual Report 2009–2010
◊ http://www.geelongaustralia.com.au/council/
reports/services/article/8cd3d8632ca03c0.
aspx
City of Greater Geelong (2009)
“City Plan 2009 – 2013: The Best Place to Live”
◊ http://www.geelongaustralia.
com.au/common/Public/
Documents/8cbc6f7d6c33fe3-City%20
Plan%202009%20-%202013.pdf
City of Greater Geelong (2006)
“Municipal Early Years Plan: Creating
Communities for Children”
◊ http://www.geelongaustralia.
com.au/common/Public/
Documents/8cbb994e51d47e3-MEYP.%20
Creating%20Communities%20for%20
Children.pdf
Community Relations Commission for a
Multicultural NSW (2003)
“Implementing the Principles of Multiculturalism
Locally: A Planning Framework for Councils”
◊ http://www.crc.nsw.gov.au/publications/
documents/implementing_the_principles_of_
multiculturalism_locally
Diversitat website
◊ http://www.diversitat.org.au/
Victorian Multicultural Commission (2003)
"Access, Services, Support, Respect: Local
Government Response to Cultural Diversity in
Victoria"
Australian Bureau of Statistics (2006)
“Census of Population and Housing”
Norman Houghton (2003)
“Geelong: A Short History” published by Geelong
Heritage Centre, Gordon Print
Ian Wynd (1971)
“Geelong – The Pivot” published by Geelong
Historical Society
Norm Gibson (1988)
“A Fresh Start in a New Land”, Rowick Printers
References
Access
Access refers to the services being available to
everyone who is entitled to them and should be
free of any form of discrimination, irrespective of
the person’s country of birth, language, culture,
race or religion.
Assimilation
As opposed to multiculturalism, assimilation
refers to the expectation whereby minority
groups are expected to give up their distinctive
linguistic, cultural and social characteristics and
become indistinguishable from the majority of the
population.
Asylum Seekers
Asylum seekers are people who have applied for
protection and are waiting for a determination
of their status. They seek refugee status
after arrival in Australia. Many of them enter
Australia as students or visitors and some arrive
unauthorised. However, not all asylum seekers will
be given refugee status.
(Source:RefugeeCouncilofAustralia)
Culture
Any patterned set of behaviours, knowledge,
values, beliefs, experiences and traditions shared
by a particular group of people.
(Source:InstituteforCulturalPartnerships)
◊ http://www.culturalpartnerships.org/
pruductspubs/glossary.asp.
Cultural Diversity
Culture: The United Nations: Article 1 of the
Universal Declaration on Cultural Diversity
Identity, Diversity and Pluralism identifies,
“cultural diversity: the common heritage of
humanity.” Culture takes diverse forms across
time and space. This diversity is embodied in the
uniqueness and plurality of the identities of the
groups and societies making up humankind. As
a source of exchange, innovation and creativity,
cultural diversity is as necessary for humankind
as biodiversity is for nature. In this sense, it is the
common heritage of humanity and should be
recognised and affirmed for the benefit of present
and future generations.”
Cultural Group
Individuals who share a common culture,
including certain behaviours, knowledge, values,
skills assumptions and expectations.
(Source:InstituteforCulturalPartnerships):
◊ http://www.culturalpartnerships.org/
pruductspubs/glossary.asp.
Culturally and Linguistically Diverse (CALD)
There are differing views as to what constitutes
a CALD background. The distinguishing features
include, but are not limited to:
• Country of origin
• Languages spoken at home
• Family ties
• Cultural and religious background
• Self identification
Equity
The term emphasises fairness in process and
outcome, such as equal access to government
services, which should be developed and
delivered on the basis of fair treatment of clients
who are eligible to receive them. The term also
refers to the allocation of public resources fairly. It
is important to note however, that equity may not
guarantee equal results.
Ethnic
Ethnic is a term used to refer to the identity
of groups and communities based on shared
characteristics such as language, cultures,
religion, history, geographic origin or social
traditions. However, in Australia this term is
mostly used to refer to immigrants of non-English
speaking background or their descendants. It
is not used to refer to people of Anglo-Celtic
origin of any generation in Australia, although it is
important to note that everybody has an ethnicity
or an ethnic belonging.
First Generation Migrant
An immigrant / migrant born overseas.
Humanitarian Entrant
There are a number of Humanitarian Entrant visa
categories including refugees, asylum seekers,
Women at Risk, and Special Humanitarian
Program Visa Holders. Asylum seekers, have
arrived in Australia without recognition of refugee
status, and are placed on interim visas.
(Source:SteveFrancis&SarahCornfoot,October
2007“MulticulturalyouthinAustralia:Settlementand
Transition”)
Migrants / Immigrants
A migrant or immigrant is identified as a person
who leaves his or her country for a range of
personal, social and economic reasons. Migrants
have usually been able to prepare for their
departure and are usually able to return to their
country of origin. However, young people who
migrate with families may have had little choice
in the decision to migrate. Further, distinctions
between “migrant” and “refugee” may be blurred
as many migrants have had similar experiences to
refugees but were able to access other migration
processes.
(Source:SteveFrancis&SarahCornfoot,October
2007,“MulticulturalyouthinAustralia:Settlementand
Transition”)
Appendices
CITyOFGREATERGEELOnG
36
37
Multiculturalism
The Federation of Ethnic Communities’ Councils
of Australia (FECCA) defines multiculturalism
through the following statements:
• Multiculturalism acknowledges, accepts and
respects the cultural, ethnic, religious and
linguistic diversity of contemporary Australia.
• Multiculturalism acknowledges the unique
position of our indigenous Australians as First
Nation people.
• Multiculturalism provides a framework for
the just and equitable access to national
resources, inclusive decision-making, and the
rights of all to live without fear of prejudice,
discrimination and vilification.
• Multiculturalism recognises and promotes
the socio-economic potential of diversity and
facilitates and supports participation of all
Australians in building a strong, harmonious
and fair community.
The Multicultural Victoria Act 2004 uses the
following terms to describe the core principles
of multiculturalism:
2) Parliament further recognises that all
Victorians come from diverse cultural,
religious, racial and linguistic backgrounds
and values the richness that such diversity
brings to the Victorian community;
3) (a) All individuals in Victoria are entitled
to mutual respect and understanding
regardless of their cultural, religious, racial
and linguistic backgrounds;
(b) All individuals and institutions in Victoria
should promote and preserve diversity
and cultural heritage within the context
of shared laws, values, aspirations and
responsibilities;
(c) All individuals in Victoria (regardless of
background) have shown that they can
work together to build a positive and
progressive future and this cooperation
is to be encouraged so as to enhance
Victoria as a great place in which to live,
work, invest and raise a family; and
(d) All individuals in Victoria are equally
entitled to access opportunities and
participate in and contribute to the social,
cultural, economic and political life of
this State.
(SourceMulticulturalVictoriaActno.100/2004Part2)
New / Small and Emerging Communities
The broad definition of the term includes those
communities who have recently arrived in
Australia, are still settling with no support or
family networks. They lack familiarity with the
systems and mainstream services and may
require time and assistance to settle.
Non-English Speaking Background (NESB)
This describes people who have been born
overseas or whose parents or grandparents
were born overseas and whose first language is
not English. It may also mean that the cultural
background of the person is non Anglo-Celtic.
Race-based Discrimination
Discrimination refers to those behaviours or
practices that result in avoidable and unfair
inequalities across groups in society based on
race, ethnicity, culture or religion. Discrimination
can either be direct or indirect.
Racism
Racism is a belief that human races have
distinctive characteristics, which determine their
respective cultures, usually involving the idea
that one’s own race is superior and has the right
to rule or dominate others. Racism is a barrier
which sometimes is built into and supported by
our social, political and economic systems and
institutions.
Refugee
The United Nations 1951 Convention Relating
to the Status of Refugees, to which Australia is
a signatory, defines refugees as: those who are
“outside their country of nationality or their usual
country of residence and are unable or unwilling
to return or to seek the protection of that country
due to a well-founded fear of being persecuted for
reasons of race, religion, nationality, membership
of a particular social group, or political opinion”.
Throughout this document “refugees” refers to
those with “refugee-like experience” regardless of
visa classification.
Religion
It may be defined as a particular collection of
ideas and / or practices that involve issues of
personal conviction, conscience or faith that
relate to the nature and place of humanity in
the universe. It may also refer to the relation
of humanity to things supernatural, and that
encourage or require adherents to observe
particular standards or codes of conduct
or participate in specific practices having
supernatural significance. These ideas or
practices are held by an identifiable group who
see them as a religion or system of beliefs.
(HREOC 1998)
Second Generation Migrant
Australian born children of immigrant parents.
unaccompanied Refugee Minor
Unaccompanied Minors are young people (under
18) who have arrived in Australia with no close
adult relative able or willing to care for them. They
usually become ‘wards of the state’ through the
Refugee Minor Program.
(Source:SteveFrancis&SarahCornfoot,October
2007“MulticulturalyouthinAustralia:Settlementand
Transition”)
List of Consulted Organisations
ABS Australian Bureau of Statistics
CALD Culturally and Linguistically Diverse
CoGG City of Greater Geelong
DIAC Department of Immigration and
Citizenship
DIIRD Department of Innovation, Industry
and Regional Development
DPCD Department of Planning and
Community Development
ECCV Ethnic Communities Council of Victoria
FECCA Federation of Ethnic Communities’
Council of Australia
GIN Geelong Interfaith Network
HREOC Human Rights and Equal Opportunity
Commission
IT Information Technology
MACS Multicultural Aged Care Services
MAP Multicultural Action Plan
MAPAC Multicultural Action Plan Advisory
Committee
MAPWG Multicultural Action Plan Working
Group
MAV Municipal Association of Victoria
NESB Non-English speaking background
SWB Sports Without Borders
TAFE Technical and further education
VITS Victorian Interpreting and Translating
Service
VMC Victorian Multicultural Commission
List of government and non government
organisations, community groups and agencies
consulted to gather information to inform the
City of Greater Geelong Multicultural Action Plan
2011–2014:
• Geelong Ethnic Communities Council
members
• Geelong Settlement Planning Committee
• young CALD people
• Skilled migrants
• MACS service users
• Community Aged Care Package / Extended
Aged Care at Home package provider network
• G21
• Cloverdale Community Centre
• Department of Planning and Community
Development
• Diversitat Immigration and Community
Services
• Geelong Police
• Geelong Interfaith Network
• Deakin University International Students
The following City of Greater Geelong
departments and units were also consulted:
• Organisational Department
• Aged and Disability Services
• Community Development
• Customer Service
• Arts and Culture
• Health and Local Laws
• Sport and Recreation
• Leisure Services
• Family Services
• Youth Development
List of Abbreviations
CITyOFGREATERGEELOnG
38
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