city of gosnells 2011/2012 branch synopses … branch synopses . governance directorate . health...

CITY OF GOSNELLS 2011/2012 BRANCH SYNOPSES

Governance Directorate

Health Services 1 Ranger Services 2 Building Services 3 Communications and Marketing 4

Corporate Services Directorate

Human Resources 5 Information Services 6 Financial Services 7

Planning and Sustainability Directorate

City Growth 8 Planning Implementation 9 Urban Regeneration 10

Infrastructure Directorate

City Facilities 11 Engineering Operations 12 Technical Services 13 Parks and Environmental Operations 14

Community Engagement Directorate

Library and Heritage Services 15 Leisure Services 16 Community Capacity Building 17

BRANCH: Health Services RESPONSIBLE OFFICER: Manager Governance - Bernadine Tucker OBJECTIVE OF BRANCH Provision of a progressive and effective health service which efficiently addresses community needs and expectations, to make the City of Gosnells a safe and healthy place.

BRANCH INDICATORS

Branch Statistics Previous Year 2010/2011

Budget 2011/2012

Number of health premises assessments 1,767 1,400 Number of registered food businesses 207 480 Number of food/premises complaints 24 30 Number of food samples submitted for analysis 52 20 Number of food samples substandard 4 5 Number of notifiable enteric diseases 7 7 Number of water samples submitted for analysis 291 290 Number of childhood immunisation encounters 555 600 Total number of Health Service Requests 650 680

Staff Numbers Previous Year 2010/2011

Budget 2011/2012

Full Time 7 7 Part Time 3 3

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BRANCH: Ranger Services RESPONSIBLE OFFICER: Manager Governance - Bernadine Tucker

OBJECTIVE OF BRANCH Provision of a customer focused service whilst promoting strong community spirit.

BRANCH INDICATORS

Previous Year Budget Branch Statistics 2010/2011 2011/2012 Registered Dogs 11,555 12,000 Licenced Kennels 123 123 Impounded Dogs 731 849 Impounded Vehicles 102 90 Customer Service Requests 3,882 4,753

Education Program - School Visits - See proposed activities

Shopping Centres, Dog Training - Mobile Display Unit

See proposed activities

Previous Year Budget Staff Numbers 2010/2011 2011/2012


MAJOR ACTIVITIES PROPOSED THIS YEAR • 4 x Canine Good Companion Dog Training • 1 x Pets in the Park • 4 x People in the Parks

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BRANCH: Building Services RESPONSIBLE OFFICER: Manager Building Services - Geoff Edwards OBJECTIVE OF BRANCH To provide an efficient and effective customer focused service covering the assessment of building approvals, building compliance issues and providing technical advice on building related matters.

BRANCH INDICATORS


Budget 2011/2012

House Approvals 715 682 Total Building Approvals 2,820 2,164 Total Swimming Pools Registered 6,303 6,548


Budget 2011/2012


MAJOR ACTIVITIES PROPOSED THIS YEAR • Update the processing software for Development assessment of single residential

projects • Continue to provide a concurrent Planning and Building assessment for single residential

development • Provide an efficient and cost effective inspection program for Private Swimming Pools to

ensure safety compliance • Continue to provide Building Approvals in an accurate and timely manner • Provision of information and advice relating to Building and Residential Code

requirements • Occupation Certificate issuance for compliance and safe occupation of new commercial

and industrial buildings

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BRANCH: Communications and Marketing RESPONSIBLE OFFICER: Manager Communication and Marketing - Hazel Smallwood OBJECTIVE OF BRANCH To facilitate effective communication and marketing in a manner that will promote a positive image of the City of Gosnells.

BRANCH INDICATORS


Budget 2011/2012

Approximate number of logged jobs 3,900 4,000

Approximate number of media releases prepared

330

270

Full page advertisements - per annum 51 50 Customer service queries 100,000(app) 102,000(app)


Budget 2011/2012

Communications and Marketing Full Time 4 4 Part Time 0 0 Customer Service Full Time 4 4 Part Time 6 6

MAJOR ACTIVITIES PROPOSED THIS YEAR • Roll out of new City website which will be much more user-friendly and community

focused • Continued implementation of the City's Strategic Communications Plan • Strategic use of new and emerging social and electronic media

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BRANCH: Human Resources RESPONSIBLE OFFICER: Manager Human Resources - Peter Laycock OBJECTIVE OF BRANCH To ensure the City is regarded as an ”Employer of Choice” for quality staff.

BRANCH INDICATORS


Budget 2011/2012

Recruitment - number of positions 90 100 Turnover % (permanent staff) 11.4% 12 - 15% Lost Time Injury Frequency Rate 17 <15 Safety Audit Gold Gold


Budget 2011/2012


MAJOR ACTIVITIES PROPOSED THIS YEAR • Implementation of Chem Watch program

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BRANCH: Information Services RESPONSIBLE OFFICER: Manager Information Services - Pamela Campbell

OBJECTIVE OF BRANCH • To provide information technology, business systems and support to all areas of

Council • To provide Information Management Services to support all business areas of Council,

meeting Council’s statutory and legal obligations for Information Management

BRANCH INDICATORS

Branch Statistics Previous Year

2010/2011

Budget 2011/2012 (Estimates)

Desktop Systems 425 450 Network & Application Servers 22 8 IT Help Desk logged calls 5,000 5,000 Spatial Services Support Tasks 675 650 Total Document Registrations to Dataworks 177,000 180,000


Budget 2011/2012

Full Time 18 19 MAJOR ACTIVITIES PROPOSED THIS YEAR • Upgrades to all business systems, including Property, Financial, Library, Leisure Services

and Information Management • Upgrade to desktop operating systems • Process and workflow reviews • Scanning of archival materials

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BRANCH: Financial Services RESPONSIBLE OFFICER: Manager Financial Services - Frazer Sullivan

OBJECTIVE OF BRANCH To plan, record and monitor all financial aspects of the City of Gosnells, by ensuring compliance with Statutory requirements and Accounting Standards to assist in the decision-making process.

BRANCH INDICATORS


2010/2011

Budget 2011/2012 (Estimates)

Number of Rate Notices issued 41,326 41,914 Number of Ratepayers on instalments 18,083 19,000 Number of Creditor Payments 14,000 14,000 Number of Purchase Orders 9,000 9,000 Value of Interim Rates raised $632,150 $689,433


Budget 2011/2012

Full Time 17 17 MAJOR ACTIVITIES PROPOSED THIS YEAR • Implementation of upgrade to FinanceOne, MS Office and Proclaim software • Preparation of the City's Budget • Preparation of the City's Annual Financial Report

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BRANCH: City Growth RESPONSIBLE OFFICER: Manager City Growth - Simon O’Sullivan OBJECTIVE OF BRANCH To facilitate sustainable growth within the City through best practice research, the formulation of planning strategies, frameworks and policies and undertaking planning projects and initiatives in accordance with the City’s Strategic Plan.

BRANCH INDICATORS


Budget Year 2011/2012

As defined in individual project plans



Full Time 5 5 MAJOR ACTIVITIES PROPOSED THIS YEAR • Progress planning for the Maddington Kenwick Strategic Employment Area

• Finalise the proposed Central Maddington Outline Development Plan and the associated Development Contribution Plan

• Implement Local Housing Strategy recommendations

• Finalise the Foothills Rural Strategy

• Finalise the revised Local Commercial Strategy

• Progress planning for the Southern River Business Park

• Establish a Development Contribution Arrangement for Southern River Precincts 1 and 3

• Scope requirements to progress planning for West Martin

• Formulate and review strategies and policies that guide urban growth management

• Guide planning for Southern River Precinct 4

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BRANCH: Planning Implementation RESPONSIBLE OFFICER: Manager Planning Implementation - Luke Gibson OBJECTIVE OF BRANCH To ensure a leading standard of planning and development in the City of Gosnells, in accordance with legislation and policy and consistent with best planning practice.

BRANCH INDICATORS


2010/2011 Budget Year

2011/2012 (Estimate)

Number of Development Applications received 475 550 Number of Subdivision Applications received 115 150 Number of Scheme Amendment proposals received 7 5 Number of Outline Development Plans and modification proposals received 7 5 Number of Detailed Area Plan and modification proposals received 10 10 Number of Zoning Certificates processed 2,300 2,500 Number of requests for Development Compliance action 250 300




MAJOR ACTIVITIES PROPOSED THIS YEAR • Assessment and determination of subdivision application, development applications,

town planning scheme amendments, Outline Development Plans and Detailed Area Plans

• Formulation and review of Local Planning Policies • Enforcement of planning legislation • Administration of land procedures and Development Contribution Arrangements • Provision of information relating to land use planning requirements, application

procedures and plans for development • Completion of the draft Public Access-way review

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BRANCH: Urban Regeneration RESPONSIBLE OFFICER: Manager Urban Regeneration OBJECTIVE OF BRANCH • Ensure the built form is attractive, safe and vibrant • Reduce the negative impacts of development on the environment • Manage and protect areas of environmental significance • Make a local contribution towards addressing major regional and global environmental

issues • To foster a prosperous, sustainable and diverse economic base for the future of the

City

BRANCH INDICATORS




MAJOR ACTIVITIES PROPOSED THIS YEAR • Draft Structure Plan for Maddington Town Centre • Initiate the Gosnells Town Centre Activation Strategy • Prepare preliminaries on Local Biodiversity Conservation Strategy for Southern River

area • Develop a Management Plan/s for significant biodiversity conservation areas • Preparation and implementation of Corporate and Community Greenhouse Action Plans,

switch your thinking! • Provision of Economic Development support and information to the business community • Provision of Urban Design, Environmental Management and Economic Development

support/advice to the organisation

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BRANCH: City Facilities RESPONSIBLE OFFICER: Manager City Facilities - Brian Keating

OBJECTIVE OF BRANCH • To plan, design and construct City facilities to cater for current and future community

needs • To manage and maintain the City’s facilities in order to provide outstanding customer

service to residents, stakeholders and clients

BRANCH INDICATORS


Budget 2011/2012

Facilities Managed 103 98 Facilities Leased / Licenced 69 71 Facilities Owned 102 98

Note: 4 properties demolished in 2010-11


Budget 2011/2012


MAJOR ACTIVITIES PROPOSED THIS YEAR • Final sales for Lot 8 subdivision • Further development of Mills Park Master Plan • Implementation of year 1 of the Local Open Space Strategy Implementation Plan • Completion and sale of Farnaby Lane subdivision • Implementation of energy management projects funded from the Revolving Energy Fund • Continued implementation of the Asbestos Management Plan • Continued replacement of ageing mechanical services components to City facilities • Delivery of the Building Renewal Program

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BRANCH: Engineering Operations RESPONSIBLE OFFICER: Manager Engineering Operations - Dave Denton OBJECTIVE OF BRANCH • Provide an essential service in the management, construction and maintenance of the

City’s infrastructure assets to set levels of service at the lowest possible “whole of life” costs in accordance with the Strategic Plan

• Provide a waste collection and disposal service that meets the needs of the greater community, within the district

• Provide for the acquisition and replacement of vehicles and plant to meet the operational needs of the City and maintain the same to set standards to ensure the provision of outstanding customer service to employees, residents and stakeholders

BRANCH INDICATORS


Budget 2011/2012

Number of waste collection services 42,400 43,300 Tonnes of domestic waste collected (excludes recycling material) 35,000 35,800 Tonnes of recyclable material collected 10,540 11,000


Budget 2011/2012

Full Time 67 67 Apprentice 1 1

MAJOR ACTIVITIES PROPOSED THIS YEAR • Warton Road - continue with the construction of a second carriageway between Garden

Street and Amherst Road • Garden Street - continue with the construction of a second carriageway between

Nicholson Road and Warton Road • Corfield Street - construction of a second carriageway between Verna Street and Eileen

Street • Albany Highway and Gosnells Road West - intersection channelisation and installation of

traffic signals • Roundabout construction - William St/Tooting St, Balfour Street/Bullfinch St and Austin

Av/Bunning's Store • Improvements to the stormwater drainage network • Continue to work with the Rivers Regional Council regarding the establishment of an

alternative waste treatment facility within the region • Progress the establishment of a waste transfer facility within the City • Maintain the City's fleet of vehicles, plant and equipment • Administer the Vehicle and Plant Replacement Program

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BRANCH: Technical Services RESPONSIBLE OFFICER: Manager Technical Services - Markus Botte OBJECTIVE OF BRANCH To provide a functional, safe and attractive road environment through innovative design, efficient transport systems and effective asset management.

BRANCH INDICATORS


Budget 2011/2012

Subdivision Income $60,000 $100,000

External Road Funding

$722,500 Rehab+ $3.35m Rd

improvement + $0.2m direct grant

$759,260 Rehab+ $2.67m Rd

improvement+ $0.21m direct

grant Number of Roads 1,813 1,827 Length of Road 751 Km 759 Km Length of Piped Drainage (road reserve) 513 Km 519Km Length of Piped Drainage (off road) 172 Km 175Km Length of Open Drains (including WSUD) 86 Km 84Km


Budget 2011/2012

Full Time 15 16 Part Time

MAJOR ACTIVITIES PROPOSED THIS YEAR Nation Building Blackspot Projects: • Balfour Street and Bullfinch Street - Roundabout • Austin Avenue - Roundabout State Black Spot Projects (major only): • Albany Highway and Gosnells Road West - Traffic signals - Stage 2 - Construction • Yale Road and Murdoch Road - Roundabout - Stage 1 - Relocation of Utilities • Ovens Road - Median islands, bus embayment and footpath upgrade • William Street and Tooting Street - Roundabout MRRG Road Improvement Projects: • Garden Street - Road Duplication - Stage 2 (Forrest Lakes Drive - Warton Road) • Corfield Street - Road Duplication (Verna Street - Eileen Street) • Warton Road - Road Duplication - Stage 3 (Amherst Road - Garden Street) • Burslem Drive - Bridge Duplication - Preliminary Planning and Design Stage

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BRANCH: Parks and Environmental Operations RESPONSIBLE OFFICER: Manager Parks and Environmental Operations - Michael Hamling OBJECTIVE OF BRANCH To provide an essential service in the management, maintenance and development of public open space, conservation areas and recreational facilities in accordance with the Strategic Plan and offer outstanding customer service to residents, stakeholders and clients.

BRANCH INDICATORS


Budget 2011/2012

Active Recreational Facilities 33 33 Passive Reserves 247 250 Conservation Reserves 21 21 Streetscapes 16 17


Budget 2011/2012

Full Time Equivalents 67 68 MAJOR ACTIVITIES PROPOSED THIS YEAR • The following reserves will be developed. Development includes the installation of play

equipment, rubber soft fall, shade sails, lighting, path network, irrigation and landscaping. - Rede Street Reserve - Belfast Close Reserve

• 18 reserves will receive playground renewals to the value of $457,500 • 8 reserves will receive irrigation renewals to the value of $327,500. This includes another

5 reserves being connected to the City's central monitoring system for improved water efficiency and the installation of water flow meters.

• City wide drinking fountain upgrade • $67,000 to remove the existing boardwalk in the wetland area of Sandringham

Promenade Reserve and the installation of a viewing platform • Complete the road upgrade and car park in Ellis Brook Valley • Streetscape improvements to Nicholson Road, Garden Street, Ranford Road and Warton

Road

• Install $60,000 of path lighting at Turley Way, Bernice Way Reserve and Ailsworth Court, to enhance essential pedestrian linkages

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BRANCH: Library and Heritage Services RESPONSIBLE OFFICER: Manager Library and Heritage Services - Sharon Gurney OBJECTIVE OF BRANCH • To provide a range of quality library stock and services • Provide opportunities, in partnership with others, for community based learning and

training that: - innovates our library services as centres for knowledge and life long learning - assist people to gain employment • To document, conserve, interpret, and promote local heritage for the understanding

and enjoyment of current and future generations

BRANCH INDICATORS


Budget 2011/2012

Number of people visits to COG libraries 345,000 350,000 Number of Issues at all COG libraries 745,000 748,000 Number of Requests recorded at all COG libraries 42,000 43,000 Number of Public Access Terminal enquiries at all COG libraries 101,000 104,000 Number of Members enrolled at all COG libraries 43,000 44,000 Museum attendance figures (Includes school groups) 2,800 2,800


Budget 2011/2012

Full Time 16 16 Part Time 35* 35

(*Not counting casuals) MAJOR ACTIVITIES PROPOSED THIS YEAR • Heritage Services commence History and Heritage Scheme • Development of new Heritage Services Business Plan • Development of new Library Services Business Plan • Celebrate City of Gosnells Museum - Wilkinson Homestead Centenary

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BRANCH: Leisure Services RESPONSIBLE OFFICER: Manager Leisure Services - Patrick Quigley OBJECTIVE OF BRANCH To provide a broad range of leisure activities and programs, and community events that enhance the physical and social health of the community.

BRANCH INDICATORS

Branch Statistics Previous Year 20102011

Budget 2011/2012

Leisure World Visits 380,000

(16 week closure) 420,000

Number of Community Events 12 12 Don Russell Performing Arts Centre Professional Performances 30 30


Budget 2011/2012

Leisure World

Full Time 8 Part Time 10 Trainees 2 Casuals 70

Full Time 8 Part Time 11 Trainees 2 Casuals 69

Leisure Programs Full Time 4 Part Time 4 Casuals 10

Full Time 7 Part Time 0 Casuals 8

Don Russell Performing Arts Centre Full Time 1 Part Time 2 Casuals 2

Full Time 1 Part Time 2 Casuals 2

MAJOR ACTIVITIES PROPOSED THIS YEAR • Develop design options for Leisure World fitness centre ((gym) expansion • Implementation of recommendations in Leisure Strategy • Implementation of recommendations in Don Russell Performing Arts Centre review report • Completion of public art projects in Kenwick • Facilitation of a mix of local and regional community events • Provision of sponsorships through the City's Community Sponsorship Program for a

range of community initiatives, including: Minor Equipment; Minor Capital Works; Innovative Program or Project; Learning and Development; Strategic Initiative; Community Support; Sports Representation and Community Recognition; School Book Presentations; Education Scholarships; School Chaplaincy and Emergency Relief

• Introduce new sponsorship opportunities to assist the community to undertake history and heritage projects and emergency relief initiatives

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BRANCH: Community Capacity Building RESPONSIBLE OFFICER: Manager Community Capacity Building - Beth MacMillan

OBJECTIVE OF BRANCH To efficiently and effectively design, implement and deliver the City's Community Safety, Youth, Children’s, Community Development, Seniors and Disability services and programs, in accordance with community capacity building principles and the Strategic Plan.

BRANCH INDICATORS

NB - Seniors and Disability service delivery hours are predetermined by Purchasing Agreements with external funding bodies, and partnership

arrangements with external organisations


Budget 2011/2012

Direct respite hours 13,000 13,000 Carers Retreats customers 55 30 Meals (Meals on Wheels and Centre dining) 32,500 32,000

Direct assessment hours 850 Assessment now

done centrally Direct case planning/review hours 1,620 1,620 Direct information, advocacy and support hours 2,500 2,500 Safer Seniors workshops 34 26 Safer Seniors Home Safety Audits 66 40 Volunteer labour hours 19,260 14,500

Podiatry appointments 3,000 Not running this

service in 2011/12 Constable Care presentations 99 99 eWatch registrations 400 500 Neighbourhood Watch registrations 600 700 Average number of children per day for children's services 62 65


Budget 2011/2012

Full Time employees 20 17 Part Time employees 6 8 Casual employees 35 34 Volunteer employees 155 130

MAJOR ACTIVITIES PROPOSED THIS YEAR • The City's iconic Multicultural Food Fair is set to take place on Friday 11 November 2011

at the Langford Oval • The continuation of the Str8 Talk'n project in the areas of Langford and Thornlie • Protective behaviours workshops will be run during child protection week in September

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city of gosnells 2011/2012 branch synopses … branch synopses . governance directorate . health...

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