citizen’s charter · forest management service list of frontline services 1. application for the...

Republic of the Philippines

Autonomous Region in Muslim MindanaoDepartment of Environment and Natural Resources

CITIZEN’S CHARTER

Mission

To sustainably manage its environment and natural resources, provide all Bangsamoroequitable access to the region’s patrimony for the attainment of healthy environment and lastingpeace and development in the Autonomous Region in Muslim Mindanao.

Vision

By 2022, the ARMM-DENR is governed by capacitated and reformed personnel with improvedrecords and revenue collection systems, responsive policies and effective and efficient deliveryof environment and natural resources services through established institutional arrangementsand enforced mechanisms among stakeholders.

Performance Pledge

We, the officials and employees of the DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES, do hereby pledge and commit to:

Diligently serve and attain to you from Monday to Friday, 8:00 AM to 5:00 PM, with no noon break, except Friday, 12:00NN to 1:00 PM;

Effectively provide you up-to-date information on our policies, projects and other services;

Never fail to deliver our utmost services in a speedy manner; Respond to your request, queries and complaints about our services soonest;

Foremost, we vehemently vow to SERVE YOU WELL.

IN SHAA ALLAH.

Contact Information

For inquiries, you may contact us at Public Assistance/Complaints Desk:

Postal Address DENR-ARMM, ORG Compound, Cotabato City

Direct Line (064) 421-43-87

Fax Number (064) 421-43-87

Mobile 09357624506 or 09177437715 or 09185569693

Email-Address [email protected]

2

mailto:[email protected]

Forest Management Service

List of Frontline Services

1. Application for the Issuance o Wood Processing Plant Permits

2. Application for Community-Based Forest Management Agreement (CBFMA)

3. Application for Certificate of Tree Plantation Ownership (CTPO)

4. Request for Self-Monitoring Form (SMF)

5. Application for Private Land Timber Permit (PLTP)

6. Application for Certificate of Land Status

3

Frontline Service: Application for the Issuance of Wood Processing Plant Permits

Clients: Wood Processing Plant (WPP) Owners

Requirements:

1. Application Letter2. Type of sawmill machine with official receipt for the brand new machine and deed of sale for a second hand machine3. Business Plan/ project brief to be prepared under the supervision of Private Forester4. Business Permit from the Office of the Municipal Mayor5. Photos of the sawmill establishment showing front and back view ( to be certified by Forest Officer)6. CENRO AND PENRO endorsed application7. Endorsement of the EMB for the issuance of ECC8. Endorsement of FMB to the Regional Secretary for approval

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (with no “Noon Break”)

During Ramadan:Monday-Friday,7:00 AM to 3:00 PM (with no“Noon Break”)

Fees:

Application fee - PhP500.00 Oath fee - PhP60.00 License Fee - PhP3,000.00 Surety bond - PhP12,500.00

Total Processing Time: 3 working days , 2 hours, 25 minutes exclusive of Travel/Courier Time (Maguindanao - 1 hour , Lanao del Sur – 6 hours , Basilan - 3 days Tawi-Tawi – 3 days Sulu – 3 days)

How to avail of the service

StepNo.

Client Step Agency Action Responsible Office /Position

Location of Office Maximum Duration ofStep

4

1

Proceed to Community Environment and Natural Resources Office (CENRO)to submit requirements

CENRO Level Receive, review and check completeness of

requirements

Community Environment and Natural Resources Officer

Technical Staff

CENR-Officer

CENRO concerned area of jurisdiction ( Lanao del Sur,Maguindanao,Sulu, Basilan, Tawi-Tawi)

10 minutes

- Ground Inspection and Verification of the area

- Evaluate and endorse to PENRO, if found in order.

Inspection Time: 1 day

1 dayPENRO Level Receive endorsement of CENRO together

with pertinent documents.

Evaluate and endorse addressed to the Office of the Regional Secretary thru Forest Management Bureau -Regional Office, if found in order

PENRO/ Receiving Staff

Provincial Environment and Natural Resources Officer (PENRO)

PENRO area of jurisdiction ( Lanao del Sur,Maguindanao,Sulu,Basilan, Tawi-Tawi)

10 minutes

Evaluation Time: 1 hour

Courier/Travel Time: Maguindanao - 1 hourLanao del Sur – 6 hoursBasilan - 3 daysTawi-Tawi – 3 daysSulu – 3 days

2 Claim order of payment Regional Office Level Receive endorsement of PENRO together

with pertinent documents Refer to Forest Management Bureau

addressed to Chief of Forest Resources and Development Division for evaluation

Records Office/ Records Officer

Office of the Regional Secretary,1st Floor, Main Bldg., DENR-ARMM

5 minutes

Receive the endorsement with referral note fromthe ORSEC, then review and evaluatecompleteness of the requirements

Prepare Order of Payments

Chief, Forest Resource Development Division under (FMB) Forest Management Bureau

Forest Management Bureau, DENR-ARMM, ORG Compound, Cotabato City

1 day

5

Endorse evaluation and order of payment for signing

Review and evaluate findings and recommendations of FRCD.

Sign order of payment Issue order of payment as recommended

by Chief Forest Resource Development Division

Director, Forest Management Bureau

3 Present order of payment to the office of the Regional Secretary and pay corresponding fee.

Sign and issue Official Receipt (OR) Bill Collector Office/ Bill Collector

Office of the Regional Secretary, DENR-ARMM,ORG Compound, Cotabato City

5 minutes

4 Present OR to FRCD to claim WPP permit.

Prepare Wood Processing Permit (WPP) Affix initial Forward to the Office of the Regional

Secretary for review and approval

Chief, Forest Resource Development Division /


1 hour

Review and approve Wood Processing Permit

Regional Secretary Office of the Regional Secretary,DENR-ARMM,ORG Compound,Cotabato

1 hour

5 Receive Wood Processing Permit (WPP)

Release WPP with Copy furnished to FMB, PENRO and CENRO (is it in Maguindanao,Lanao,Basilan, Sulu and Tawi-Tawi)

Office of the Regional Secretary/ Records Officer

Office of the Regional Secretary,DENR-ARMM,ORG Compound,Cotabato

5 minutes

6

8

Frontline Service: Application for Community-Based Forest Management Agreement (CBFMA)

Clients: Interested Individual, Registered People’s Organization (PO)

Requirements:

1. Certificate of Registration of the People’s Organization accredited by Securities and Exchange Commission/Cooperative Development Authority2. List of officers and members of the People’s Organization and their respective addresses3. Resolution authorizing any of the officers of the PO to file the application for Community-Based Forest Management Agreement4. National Clearance of Indigenous People (NCIP) certification preconditions pursuant to Sec. 59 of RA 8371 known as the Indigenous Peoples Rights Act of 19975. A delineation map which shall form part of the application by the PO6. Barangay endorsement and Municipal Resolution


During Ramadan: Monday-Friday,7:00 AM to 3:00 PM (with no “Noon Break”)

Fees: None

Total Processing Time: 3 days, 3 hours and 5 minutes days exclusive of Travel/Courier Time (Maguindanao - 1 hour , Lanao del Sur – 6 hours , Basilan - 3 days Tawi-Tawi – 3 days Sulu – 3 days)

How to avail of the service:

Step No. Client Step Agency Action ResponsibleOffice/Position

Location of Office Maximum Duration OfStep

1 Proceed to Community Environment and Natural Resources Officer to submit requirements

CENRO Level Receive application with maps and

documentary requirements Review and evaluate

completeness of requirements

Community Environment and Natural Resources Officer (CENRO)

CENRO concerned area of jurisdiction (Lanao del Sur,Maguindanao,Sulu,

30 minutes

7

Basilan, Tawi-Tawi)

Verify the proposed areas in the map to ensure no overlapping on other DENR projects and project it through GeographicalInformation System, then conduct ground inspection.

Submit Inspection report by the Technical Staff to CENR- Officer

Technical Staff/ Geographical Information System experts

Reforestation Unit under CENRO concerned

1 day

Forward the application to Provincial Environment and Natural Resources Office (PENRO), if found in order

CENR Officer CENRO concerned area of jurisdiction (Lanao del Sur,Maguindanao,Sulu, Basilan, Tawi-Tawi)

5 minutes

PENRO Level Receive endorsement of CENRO with

pertinent documents. Review and evaluate requirements Forward the document to FMS-Regional

Office, if found in order.

PENRO/ Reforestation unit

PENRO concerned area of jurisdiction (Lanao del Sur,Maguindanao,Sulu, Basilan, Tawi-Tawi)

10 minute

1 day

Evaluation Time: 1 hour

Courier/Travel Time:Maguindanao - 1 hourLanao del Sur – 6 hoursBasilan - 3 daysTawi-Tawi – 3 daysSulu – 3 days

Regional Office Receive and record the PENRO

endorsement with pertinent documents thenrefer it to the Regional Secretary

Office of the Regional Secretary/ Receiving Clerk

Forest Management Bureau,DENR-ARMM, ORG Compound, Cotabato City

5 minutes

The Regional Secretary will refer this downward to the Forest Management Bureau for review and evaluation

Office of the Regional Secretary, DENR-ARMM, ORG Compound, Cotabato City

5 minutes

Receive and record the endorsement of PENRO with referral note from the RegionalSecretary

Office of the Regional Secretary/ Receiving Clerk


3 minutes

The Chief, Forest Resource Development Division will coordinate with Land Evaluation and Mapping Office to verify andproject the area of Community-Based Management Program in the map.

Chief, Land Evaluation and Mapping Office under Forest Management Bureau

Forest Management Bureau,DENR-ARMM, ORG Compound, Cotabato City

1 day

Prepare the CBFM agreement and forward the same to FMB Director, if found in order. Then affix initial and forward to the RegionalSecretary for approval

Chief, Forest Resource Development Division

5 minutes

Approve/ sign CBFMA

Note: For disapproved application, return to client with written explanation

Office of the Regional Secretary/ Regional Secretary


1 hour

2 Receive notice of release of signed CBMFA

Contact client to pick-up signed CBMFA Office of the Regional Secretary/ Records Officer


2 minutes

3 Proceed to Office of the Regional Secretary to get CBMFA

Issue CBMFA Office of the Regional Secretary/ Records Officer

Office of the Regional Secretary, ORG Compound, Cotabato City

10 minutes

8

Frontline Service: Application for Certificate of Tree Plantation Ownership (CTPO)

Clients: Tree Planters

Requirements:

Letter request Inspection Report from Community Environment and Natural Resources Office (CENRO) Technical Personnel Tally and Scale sheet from CENRO Technical Personnel Certification of Transportation with attached inspection report upon recommendation of Forest Management Bureau for the Regional Secretary for approval

CENRO LEVEL: 1-3 hectares

PENRO LEVEL: 3-5 hectares

DENR-Regional Level: 5 hectares above



Fees: P350.00 per hectare (Inventory/Service fee)

Total Processing Time: 7 working days, 2 hours and 55 minutes


9

Step No. Client Step Agency Action Responsible Office /Position

Location of Office Maximum Durationof Step

1 Proceed to Community Environment and Natural Resources Office (CENRO) to submit requirements

CENRO Level

Receive request with attached sketch map and approved title

Community Environment and Natural Resources Office / Technical Staff of Reforestation Unit

CENRO concerned area of jurisdiction (Lanao del Sur, Maguindanao, Sulu, Basilan, Tawi-Tawi)

5 minutes

2 Receive notice on the approval of the order of payment

Inform client on the approval of Order of Payment CENR Officer 20 minutes

3 Receive order of payment and proceed to Bill Collector to pay

Issue order of payment 5 minutes

4 Pay inventory/service fee and get official receipt

Receive payment and issue official receipt. Bill Collector Office of the Regional Secretary, DENR-ARMM,ORG Compound, Cotabato City

10 minutes

5 Present official receipt Below 5 hectares: Approve Certificate of Timber Product OriginAbove 5 hectares: forward to PENRO and FMB

CENROPENRO and FMB

2 days

6 For below 5 hectares: Present Official Receipt to FMS Chief of Forest Resource Utilization to claim CTPO

For 5-10 hectares above: Proceed to PENRO to submit CENRO-endorsed CTPO

For above 10 hectares:Proceed to Regional Office to submit PENRO-endorsed CTPO

Below 5 hectares: Release CTPO 5-10 hectares: Copy furnish to PENRO and FMB Above 10 hectares: Copy furnish PENRO and

Regional Office

CENRO CENRO concerned area of jurisdiction (Lanao del Sur, Maguindanao, Sulu, Basilan, Tawi-Tawi)

30 minutes

Conduct actual ground inspection and 100% timber inventory

Community Environment and Natural Resources Officer/ Technical Staff

Field Site 2 days

Prepare inventory report then submit it to CENR Officer

Community Environment and Natural Resources Officer/ Technical Staff

CENRO concerned area of jurisdiction (Lanao del Sur, Maguindanao, Sulu, Basilan, Tawi-Tawi)

1 day

10

1 Receive notification to claim CTPO

PENRO Level

Receive endorsement of CENRO Refer to Senior FMS for review and evaluate

completeness of requirements. Prepare CTPO areas, if found in order Approve CTPO Inform client on the approval of the said

application

PENRO Officer PENRO concerned area of jurisdiction (Lanao del Sur, Maguindanao, Sulu, Basilan, Tawi-Tawi)

1 day

2 Proceed to PENRO office to claim CTPO

Release CTPO Copy furnish CENRO and FMB

PENR Officer PENRO concerned concerned area of jurisdiction (Lanao del Sur, Maguindanao, Sulu, Basilan, Tawi-Tawi)

5 minutes

1 Proceed to Regional Office to submit PENRO-endorsed CTPO(for areas above10 hectares)

Regional Office

Receive endorsement of PENRO and refer to Forest Management Bureau for evaluation

The Regional Secretary Office of the Regional Secretary, DENR-ARMM,ORG Compound, Cotabato City

1 hour

Receive endorsement with referral note from the Regional Secretary

Forest Management BureauDirector

Forest Management Bureau, DENR-ARMM, Org Compound, Cotabato City

5 minutes

Review and evaluate completeness of requirements

Prepare CTPO, if found in order

Chief Forest Resource Development Division

Forest Management Bureau, DENR-ARMM ORG Compound, Cotabato City

1 day

Approve CTPO Inform client on the approval of CTPO


Forest Management Bureau, DENR-ARMM,ORG Compound, Cotabato City

30 minutes

11

2 Proceed to Regional Office to claim CTPO

Release CTPO, copy furnished to CENRO and FMB.


Forest Management Bureau, DENR-ARMM,ORG Compound, Cotabato City

5 minutes

Frontline Service: Request for Issuance of Self-Monitoring Form (SMF)

Clients: Interested Individuals, Tree Planters with Certificate of Tree Plantation Ownership

Requirements:

Request letter Inventory Report Barangay Certificate Certificate of Transport Agreement Authentic CTPO



Fees: P350.00 (Certification/Inspection fee)

Total Processing Time: 3 days, 2 hours and 20 minutes



Location of Office MaximumDuration of

Step

12

1 Proceed to CENRO to submit request/letter of intent and receive notice on the release date of SMF

CENRO Level Receive request/letter of intent Refer to the Chief of Forest Resource

Utilization to check the completeness of the requirements

Chief of Forest Resources Utilization

CENRO concerned ( is it in Maguindanao, Lanao del Sur Basilan, Sulu and Tawi-Tawi) DENR-ARMM,ORG Compound, Cotabato City

10 minutes

2 Receive notice to claim order of payment and pay the required fees for inspection

Check and verify authenticity of CTPO presented

Prepare order of payment Advise client to claim order payment for the

inspection fee

3 days

3 Proceed to Cashier Section to pay the inspection fee

Receive payment and issue official receipt. Cashier’s Office / Bill Collector


10 minutes

4 Present official receipt to CENRO Office and claim Self-Monitoring Form (SMF)

Prepare self-monitoring form (and approve if consignee is within CENRO jurisdiction)

Release SMF copy

Chief of Forest Resources Utilization Unit

CENRO concerned area of jurisdiction (Lanao del Sur, Maguindanao, Basilan, Sulu and Tawi-Tawi)

10 minutes

1 Proceed to PENR Office to submit duly accomplished SMF

PENRO Level

Receive duly accomplished SMF Refer to chief FMS for review

Forest Resources and Conservation Division (FRCD)/ PENRO

PENRO concerned area of jurisdiction (Lanao del Sur, Maguindanao, Basilan, Sulu and Tawi-Tawi)

10 minutes

Check and review SMF Affix initial Approve SMF if consignee is within the

province

FMS 40 minutes

2 Claim approved SMF Issue approved SMF PENR Officer 5 minutes

REGIONAL LEVEL

13

1 Proceed to Forest Management Bureau(FMB) to submit duly accomplished SMF issued by PENRO

Regional Office

Receive duly accomplished SMF and refer to chief FMB for review

Forest Management Bureau DirerFMB, ORG Compound, Cotabato City 10 minutes

Check and review SMF Affix initial Approve SMF if consignee is within the

province

Forest Resources and Conservation Division (FRCD) / FMS Chief


40 minutes

2 Proceed to CENRO/ORSEC to claim approved SMF

Issue approved SMF Office of the Reg. Sec./Releasing Staff

1st Floor, Main Bldg, DENR-ARMM

5 minutes

Frontline Service: Application for Private Land Timber Permit (PLTP) (Publish when Total Log ban is Lifted)

Clients: Lot Owners with Natural Grown Trees

Requirements:

Application letter Copy of Authentic Title Endorsement of Barangay Captain Endorsement of Mayor/Provincial Governor Map of the area and Inventory of Timber Stand



Fees:

Inventory service fee – P200.00 per hectare Application fee-P5.00 per cubic meter

14

License Fee-5% of the average forest charges Bond-P1.00 per cubic meter but not less than 1,000

Total Processing Time: 7 days, 7 hours




1 Proceed to Community and Environment and Natural Resources Office (CENRO) to submit letter of application with other documentary requirements and wait for the notice on the status of application

CENRO Level Receive application for PLTP and

documentary requirements

CENRO Office CENRO concerned area of jurisdiction (Maguindanao, Lanaodel Sur, Basilan, Sulu and Tawi-Tawi)

5 minutes

Refer to Chief of Forest Resources Utilization for review and the completeness of the requirements

Inform client that he will be contacted regarding the status of the application

FMS Chief of Forest Resource Utilization Unit

CENRO concerned area of jurisdiction (Maguindanao, Lanaodel Sur, Basilan, Sulu and Tawi-Tawi)

4 days

Review and conduct 100% timber inventory ofthe area applied

Submit Inventory reports to the CENR Office

FMS Chief of Forest Resource Utilization Unit

Endorse to Provincial Environment and Natural Resources Officer

CENRO Technical Staff 10 minutes

PENRO Level Receive endorsement.

Provincial and Environment and Natural Resource Officer

PENRO concerned area of jurisdiction (Maguindanao, Lanaodel Sur, Basilan, Sulu and Tawi-

15 minutes

15

Tawi) Refer to Chief FMS to check, review, and evaluate completeness of the requirements.

Forward the application to Regional Office

FMS Chief of Forest Resources Utilization Unit

3 days

2 Receive notice of the status of application and fees for payment

Regional Office Receive the PENRO endorsement with other

pertinent documents Refer to Forest Management Bureau for

review and evaluation Prepare order of payment. Contact client to inform status of application

and to pay fees

Office of the Regional Secretary

Office of the Regional Secretary,DENR-ARMM, ORG Compound,Cotabato City

4 hours

3 Receive order of payment Issue order of payment. Chief Forest Resources Conservation Division

Forest Management Bureau, DENR-ARMM,ORG Compound, City

10 minutes

4 Present order of payment to Bill Cashier’s Office and pay required fees

Receive payment and issue official receipt. Cashier’s Office / Bill Collector

Office of the Regional Secretary, DENR-ARMM, ORG Compound,Cotabato City

15 minutes

Prepare the PLTP Forward the PLTP to FMB Director for

signature

Chief Forest Resource Conservation Division

Forest Management Bureau, DENR-ARMM, ORG Compound,Cotabato City

40 minutes

Affix initial Forward to the Regional Secretary for review

and approval

Forest Management Bureau Director

FMB, DENR-ARMM, ORG Compound, Cotabato City

Approve/ sign PLTP DENR/ Regional Office of the Regional Secretary, 1 hour

16

Secretary DENR-ARMM, ORG Compound,Cotabato City

5 Proceed to the Office of the Regional Secretary, present official receipt and claim PLTP

Release PLTP Provide a copy to FMB, PENRO and CENRO.

The Regional Secretary Office of the Regional Secretary,DENR-ARMM, ORG Compound,Cotabato City

15 minutes

Frontline Service: Application for the Issuance of Certificate of Land Status

Clients: Land Claimants

Survey plan



Fees: P50.00 per hectare (certification fee)

Total Processing Time: 5 hours and 30 minutes exclusive of Travel/Courier Time (Maguindanao - 1 hour , Lanao del Sur – 6 hours , Basilan - 3 days Tawi-Tawi – 3 days Sulu – 3 days)


Step No Client Step Agency Action Responsible Office /Position


17

1 Proceed to Forest Management Bureau Office to submit survey plan of the area applied.

CENRO L evel

Receive survey plan. Inform client that agency will contact them

to update on the status of the application

CENR Officer CENRO concerned area of jurisdiction (Maguindanao, Lanao del Sur, Basilan, Sulu and Tawi-Tawi)

.15 minutes

Check and verify geographical coordinates to determine exact location and land status

Prepare order of payment if found to be within Alienable and Disposable

Prepare and sign certification Forward to PENRO addressed to the

Regional Secretary for approval

Chief Land Evaluation and Mapping Office of CENRO

55 minutes

PENRO L evel

Receive survey plan Refer to the Chief FMS for further check

and review the survey plan Recommend for approval to the Regional

Secretary. Forward to Regional Secretary

Provincial Environment and Natural Resources Officer

PENRO concerned area ofjurisdiction (Maguindanao,Lanao del Sur, Basilan, Sulu and Tawi-Tawi)

40 minutes

Courier/Travel Time:Maguindanao - 1 hourLanao del Sur – 6 hoursBasilan - 3 daysTawi-Tawi – 3 days Sulu – 3 days

Regional Office

Receive the survey plan Refer to Forest Management Bureau

Receiving ClerkThe Regional SecretaryForest Management Bureau Director

Office of the Regional Secretary, DENR-ARMM, ORG Compound, CotabatoCity

2 minutes

Receive Survey Plan then refer to Land Evaluation and Mapping Office for further

Forest Management Bureau Director

Forest Management Bureau, DENR-ARMM,

30 minutes

18

review and evaluation ORG Compound, CotabatoCity

Validate survey plan with Land Classification Map

Inform the CENRO to notify clients if found to be within Alienable and Disposable

Prepare order of payment

Chief, Land Evaluation and Mapping Office

Forest Management Bureau, DENR-ARMM, ORG Compound, CotabatoCity

10 minutes

3 Receive notice to pay required feesand Receive Order of Payment CENRO Contact client and instruct to pay

fee Issue order of payment

Chief , Forest Resource and Conservation Division/ Forest Resource and Development Division


10 minutes

4 Present order or payment to the Cashier’s Office/ to pay required feesthen proceed again to Forest Management Bureau thru:

1. Bank Deposit2. Money Transfer3. Personal Payment to the Regional Office

Receive payment and issue official receipt(OR)

Prepare survey plan Affix initial and forward to the Regional

Secretary for approval

Bill Collector/ cashier

Chief Forest Resource Development Division



10 minutes

30 minutes

Review and approve survey plan The Regional Secretary Office of the Regional Secretary, DENR-ARMM, ORG Compound, CotabatoCity

1 hour

5 Claim Certificate of Land Status in person, via representative or pre-paid courier service

Issue approved survey plan Provide copy to FMB, CENRO and

PENRO

Releasing Clerk of Office of the Regional Secretary


20 minutes

19

20

Environmental Management Service


1. Application for Environmental Compliance Certificate for Environmentally Critical Project

2. Application for Environmental Compliance Certificate for Non-Environmentally Critical Project

3. Application for Certificate of Non-Coverage (CNC)

4. Application for Authority to Construct/Permit to Operate Air Pollution Source Equipment/Waste Water Discharge

21

Frontline Service: Application for Environmental Compliance Certificate for Environmentally Critical Project

Clients: All Government Agencies, Government Owned Controlled Corporations, Private Individuals, Corporations

Requirements:

Environmental Impact Statement (EIS) Report Application Letter signifying intention to apply for Environmental Compliance Certificate (ECC) Location/Vicinity Map, Sketch Plan/Site Development/Lay-out Plan Photographs showing panoramic view of proposed site Barangay and Municipal Endorsements in a form of Resolution Zoning Certification from Housing and Land Use Regulatory Board or Municipal Planning Development Coordinator

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5: 00 PM (with no “Noon Break”)

During Ramadhan: Monday-Friday, 7:00AM to 3: 00PM (with no “Noon Break”)

Fees:

Processing Fee – P4,000.00

Total Processing Time 16 days12 hours, 30 minutes (for inland provinces)-Maguindanao and Lanao del Sur

18 days 12 hours (for island provinces)- Basilan, Sulu and Tawi-Tawi

How to avail of the service:22


Location of Office Maximum Duration ofStep

1 Proceed to Environmental Management Bureau for first level scoping

Advise proponent the mechanics of conducting scoping activity:

Hire consultant or Environmental Impact Assessment Preparer who will prepare the Report;

Invite concerned stakeholders to be present during second level scoping that will be undertaken preferably at the project site

Shoulder all expenses (e.g., food, transportation, etc.) during the scoping activity

Environmental Management Bureau Case Handler

Environmental Management Bureau, beside DENR-ARMMRegional Office, Bldg No. 2, ORG Compound, Cotabato City

2 hours

2 Identify concerned stakeholders to invite, prepare and send invitationsbearing the scoping activity, venue,date and time

Venue preferably near the project site

3 Present the proposed project highlighting its benefits, possible negative impacts and its environmental management plan during the scoping activity

Explains objectives of scoping activity Clarify guidelines if deem necessary


4 hours

4 Prepare and submit Scoping Report to Environmental Management Bureau

Review Scoping Report if it was prepared in accordance with the standard format

Give go signal to consultant/EIA preparer to prepare the EIS Report


Environmental Management Bureau, beside DENR-ARMM Regional Office, Bldg No. 2, ORG Compound, Cotabato

1 hour

23

City5 Submit one copy of the EIS Reportto EMB Case Handler

Evaluate EIS Report if it was prepared inaccordance with the standard format

Evaluate completeness of submitted attachedrequirements


1 hour

6 Reproduce EIS Report to 10 sets or copies and submit to the Office of the Regional Secretary

Receive Report and record Forward to ORSEC for referral note Forward to Environmental Management

Bureau

Receiving Clerk/Records Section

Ground Floor, DENR-ARMM Main Bldg., ORG Compound, Cotabato City

4 hours

7 Receive notice on the date of inspection

Receive EIS Report Forward EIS Report to the PENRO/CENRO

for joint site inspection and endorsement EMB informs proponent/consultant for the

date of inspection

Case Handler Environmental Management Bureau, beside DENR-ARMM Regional Office, Bldg No. 2, ORG Compound, Cotabato City

2 hours

8 Accompany PENRO/CENRO inspection team to the project site

EMB technical personnel joins in the site visitation Case Handler 3 days (for inland provinces)

5 days (for island provinces)

PENRO/CENRO submits inspection report and endorsement to EMB via email in PDF form. Original document to follow.

PENRO Clerk PENROMaguindanao, Bldg. No.3 beside DENR-ARMM Regional Office Bldg., Compound, Cotabato City

PENRO Lanao, Old Capitol Drive, Marawi City

PENRO Basilan, Tabuk, Isabela, Basilan

PENRO Sulu, Martirez Street, Jolo, Sulu

1 hour

2 days

2 days

2 days

24

PENRO Tawi-Tawi, TubigBoh, Bongao, Tawi-Tawi

2 days

9

Secure order of Payments from EMB

Receive PENRO/CENRO inspection report and endorsement

Prepare and issue order of payment

Case Handler Environmental Management Bureau, beside DENR-ARMMRegional Office, Bldg No. 2, ORG Compound, Cotabato City

15 minutes

10 Present order of payment to Cashier’s Window and pays filing, processing and database management fees

Bill collector receives payment and issues official receipts

Receives O.R.

Bill Collector Ground floor DENR-DENR-ARMM Main building

30 minutes

Presents O.R. to the case handler Convene EIA Review Committee Sets schedule and venue of review activity Prepares review cost

Case Handler

Environmental Management Bureau, beside DENR-ARMMRegional Office, Bldg No. 2, ORG Compound, Cotabato City

3 hours

11 Attend technical review of EIS Report

Conducts substantive review and site visitation if necessary

Prepare and submit final review report with recommended ECC conditions to EMS

Review Committee Venue to be identified later by the Environmental Management Bureau

3 days (1 day per meeting)

EMB receives final review report EMB reviews the report and then draft ECC

conditions

Case Handler Environmental Management Bureau, beside DENR-ARMMRegional Office, Bldg No. 2, ORG Compound, Cotabato City

3 days

Recommends approval of Environmental Compliance Certificate to the Regional Secretary through the Office of the Assistant Regional Secretary

EMB Director 10 minutes

Review the ECC and affix his initials under the name of the Regional Secretary

Assistant Regional Secretary

Environmental Management Bureau beside DENR-ARMM

1 day

25

Forward ECC to the Office of the Regional Secretary

Regional Office, Bldg No. 2, ORG Compound, Cotabato City

12 Receive notification that ECC is ready for signing on a particular date

Notify client on the schedule of readiness of ECC and schedule of signing

Case Handler 10 minutes

13 Proponent will appear to the Office of the Regional Secretary to affix his signature under the Conforme

Receives copy of ECC Review ECC conditions and then instruct

EMB to invite the proponent to appear during signing

Receiving Clerk

Regional Secretary

Office of the Regional Secretary, DENR-ARMM , ORG Compound, Cotabato City

5 minutes

2 days

Proponent and the Regional Secretary will jointly affix their signatures in the ECC

Proponent and the Regional Secretary

DENR-ARMM Regional Office,ORG Compd, Cotabato City

1 hour

14 Receive the signed ECC Releases the ECC to the Proponent Receiving Clerk/Case Handler

DENR-ARMM Regional Office,ORG Compound, Cotabato City

30 minutes

26

Frontline Service: Application for Environmental Compliance Certificate for Non-Environmentally Critical Project


Requirements:

Initial Environmental Examination (IEE) Report Application Letter signifying intention to apply for Environmental Compliance Certificate (ECC) Location/Vicinity Map, Sketch Plan/Site Development/Lay-out Plan Photographs showing panoramic view of proposed site Barangay and Municipal Endorsements in a form of Resolution Zoning Certification from Housing and Land Use Regulatory Board or Municipal Planning Development Coordinator


During Ramadhan: Monday-Friday, 7:00AM to 3: 00PM (with no “Noon Break”)

Fees: Processing fee – P 4,000.00

Total Processing Time: 2 days 2 hours and 35 minutes inclusive of travel time




1 Proceed to Environmental Management Bureau

Advise proponent to prepareInitial Environmental Examination Report with theaid of EMB AccreditedEIA Preparer/Consultant

Give checklist of requirements or attachments

Environmental Management Bureau/Case Handler

Environmental Management Bureau, beside DENR-ARMM Regional Office, Bldg No. 2, ORG Compound, Cotabato City

10 minutes

2 Submit IEE Report to Records Section

Receive and record submission Forward document to Office of the

Regional Secretary for referral note Refer to EMB

Records Officer Ground Floor DENR-ARMM Regional Office, ORG Compound, Cotabato City

5 minutes

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3

Receive notice to claim order of payment

Evaluate completeness of document. If incomplete, return to Proponent

Forward 2 copies of IEER to PENRO for inspection and endorsement via courier PENROs: Basilan, Sulu, Tawi-Tawi and Lanao


PENROs: Basilan, Sulu,Tawi-Tawi and Lanao


25 minutes

Conduct site inspection Submit inspection report and endorsement

via email

Prepare order of payment Notify applicant to claim order of payment


Isabela City, Jolo, Bongao and Marawi City

Inspection Time : 2 hours

Travel Time : 1 day

10 minutes

5 minutes

4 Present order of payment and pay processing fee

Receive payment and issue official receipt Cashier’s Office / Bill Collector


10 minutes

5

4

Give official receipt to EMB Case Handler

Receive official receipt Inform client for the next step Convene 3 In-house Technical Review

Committee members and set schedules of substantive review



30minutes

Conduct substantive review (Conduct site visitation if necessary)

In-House Technical Review Committee


6 hours

Draft final ECC, have it signed and recommended by the EMB Director

Review Committee and Case Handler


2 hours

28

Endorse to the Regional Secretary through the Assistant Regional Secretary



5 minutes

Forward ECC to the Office of the Regional Secretary

Assistant Regional Secretary


30 minutes

Review and sign the ECC Regional Secretary Ground Floor, DENR-ARMM Main Bldg.,ORG Compound, Cotabato City

10 minutes

6 Proceed to EMB Case Handler to claim approved ECC

Release approved ECC Environmental Management Bureau/Case Handler


5 minutes

29

Frontline Service: Application for Certificate of Non-Coverage (CNC)


Requirements: One-page of Certificate of Non-Coverage Application Form Application Letter signifying intention to apply for Certificate of Non-Coverage (CNC) Location/Vicinity Map, Sketch Plan/Site Development/Lay-out Plan Photographs showing panoramic view of proposed site Barangay and Municipal Endorsements in a form of Resolution


During Ramadhan: Monday-Friday, 7:00 AM to 3: 00 PM (with no “Noon Break”)

Fees: Processing Fee-P 600.00 for Category C Project

P100.00 for Category D Project

Total Processing Time: 1 day and 30 minutes




1 Proceed to Environmental ManagementBureau

Issue One-Page CNC Application Form Orient on what requirements to comply



30 minutes

2 Submit filled-up 1-Page CNC Application Form with complete requirements to Records Section

Receive and record submission Forward documents to Office of the Regional

Secretary for referral note Refer to EMB for evaluation and review

Records Officer/Office of the Regional Secretary

Ground Floor DENR-ARMM MainBuilding, ORG Compound, Cotabato City

19 minutes

3 Receive notice to claim order of Prepare order of payment if requirements are Environmental Management

Environmental Management Bureau, beside DENR-ARMM

5 minutes 30

payment complete Bureau/Case Handler Regional Office, Bldg No. 2, ORG Compound, Cotabato City

4 Present order of payment to the Bill Collector

Give official receipt to EMB Case Handler


Ground Floor DENR-ARMM Main Building

10 minutes

5 Receive Official Receipt Inform client of the next steps



5 minutes

5 minutes

Review application Environmental Management Bureau/Case Handler

2 hours

Draft CNC, review and recommend by the EMBDirector for approval of the Regional Secretary thru Office of the Assistant Regional Secretary



30 minutes

Review and Endorse CNC application to the Regional Secretary

Office of the Assistant Regional Secretary


30 minutes

Approve Certificate of Non-Coverage DENR Regional Secretary


10 minutes

6 Proceed to EMB Case Handler to claim approved CNC

Release approved CNC Environmental Management Bureau/Case Handler


10 minutes

31

APPLICATION FORM

Frontline Service: Application for Authority to Construct/ Permit To Operate Air Pollution Source Equipment/Wastewater Discharge

Clients: All Government Agencies, Government Owned Controlled Corporation (GOCC), Private Individuals, Corporations

Requirements:

Application form for Air Pollution Source Equipment and Wastewater Treatment Facility(See instruction at the back page of Application Form)


During Ramadhan: Monday-Friday, 7:00 AM to 3: 00 PM (with no “Noon Break”)

Fees: Permit To Operate (minimum horsepower)– P198.00 Wastewater Discharge Permit (without heavy metal)– P2,000.00 Wastewater Discharge Permit (with heavy metal) - PhP 3,300.00

Total Processing Time:3 hours



Location of Office MaximumDuration of Step

1 Proceed to Environmental ManagementBureau and secure Application Form

Provide Application Form and explain attachments

Pollution Control Division-Environmental Management Bureau/

Environmental Management Bureau, beside DENR-ARMM Regional Office, Bldg No. 2, ORG

30 minutes

32

Supervising EMS Compound, Cotabato City

2 Submit accomplished Application Form to EMB

Receive and record submission Evaluate completeness of document

Pollution Control Division-Environmental Management Bureau/Supervising EMS


5 minutes

10 minutes

3 Get order of payment and proceed to the Cashier’s Office to pay

Prepare and issueorder of payment Pollution Control Division-Environmental Management Bureau/Supervising EMS


10 minutes

4 Present order of payment to the Bill Collector


Ground floor DENR-ARMM Main Building,ORG Compound, Cotabato City

10 minutes

5

4

Give official receipt to EMB Receive official receipt Inform client for the next step



5 minutes

6 Review Application for Permit 30 minutes

Draft permit and have it signed and recommended by the EMB Director for approval of the Regional Secretary thru the Assistant Regional Secretary



30 minutes

Endorse permit to the Regional Secretary thru the Assistant Regional Secretary

Office of the Assistant Regional Secretary


30 minutes

Approve Permit To Operate or Wastewater Discharge Permit

Regional Secretary Environmental Management Bureau, beside DENR-ARMM Regional Office, Bldg No. 2, ORG

10 minutes

33

Compound, Cotabato City

7 Proceed to EMB to claim approved Permit To Operate or Wastewater Discharge Permit

Release approved Permit To Operate or Wastewater Discharge Permit



10 minutes

APPLICATION FORMS34

Biodiversity Management Service


1. Application for Certificate of Wildlife Registration (CWR)

2. Application for Local Transport Permit of Wildlife Flora and Fauna

3. Application for Wildlife Farm Permit (WFP)

4. Application for Wildlife Collector’s Permit (WCP) and Wildlife Special Use Permits (WSUP)

5. Application for Animal/Plant Exhibit using Wildlife

6. Request for Educational/Documentation Purposes

7. Application for Local Transport of Wildlife, By-products and Derivatives Permit

8. Application for Exportation and Importation of Wildlife Permit for Site/Non-Site Export

9. Application for Exportation and Importation of Wildlife Permit for CITES/Non-CITES Import

10. Application for Exportation and Importation of Wildlife Permit for CITES/Non-CITES Re-export

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32

Frontline Service: Application for Certificate of Wildlife Registration (CWR)

Clients: Zoo Owners

Requirements: Application form List of wildlife species inspected by BMS personnel


During Ramadan: Monday-Friday, 7:00 AM to 3:00 PM (with no “Noon Break”)

Fees:Fauna (Non-threatened species) Other Threatened Fauna and Flora Threatened Mammals, Birds, Reptiles, Amphibians

1-50 heads – P500.00 ● 1-20 heads- P1,000.00 ● 1-5 heads – P3,000.00 51 & above – P1,000.00 ● 21 & Above – P2,000.00 ● 6-10 heads – P4,000.00

● 11-20heads – P5,000.00 ● 21-30 heads – P6,000.00

● 31 & above – P7,000.00

Total Processing Time: 5 days and 3 hours 30 minutes



Location of Office Maximum DurationOf Step

1 Proceed to Chief Wildlife Management Issue application form and checklist of Wildlife Management Section /Receiving clerk

DENR-ARMM Old Building, 30 minutes

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Section requirements to the clients. Biodiversity Management Services

2

Present duly accomplished form and other documentary requirements to Wildlife Section.

Receive and record application form. Prepare and sign Order of Payment. Issue order of payment

1 hour

3 Present order of payment to Cashier window for payment of fees.

Issue official receipt Cashier’s Window / Bill Collector

Ground floor of DENR-ARMM Main Building

15 minutes

4 Present official receipt to Chief Wildlife Management Section to get schedule of inspection and validation.

Set schedule of inspection Chief Wildlife Management Section

DENR-ARMM Old Building, Biodiversity Management Services

30 minutes

5 Accompany BMS personnel during inspection

Conduct inspection and validation of wildlife registration.

Prepare Inspection Report and endorsement to DENR-ARMM Secretaryand BMS Director

Wildlife Management Section

2 days

Sign Inspection Report and endorsement.

Forward documents to the Office of Secretary for approval

BMS Director DENR-ARMM Old Building, Biodiversity Management Services

1 day

Approve / sign Certificate of Wildlife Registration

DENR / Regional Secretary

Office of the Reg. Sec., Ground floorof DENR-ARMM Main Building

1 day

6 Receive notification of the release of the approved CWR

Return to BMS Office and record assigned control number.

Contact client for the release of approved CWR.

Wildlife Management Record Section/Clerk


1 hour

7 Claim approved Certificate of Wildlife Registration

Issue approved Certificate of Wildlife Registration

Wildlife Management Record Section/Clerk


15 minutes

APPLICA TION FORM 39

Frontline Service: Application for Local Transport Permit of Wildlife Flora and Fauna

Clients: Zoo owners, Wildlife collectors, researchers

Requirements:

Application form/letter

List of species to be inspected by the BMS personnel


During Ramadan: Monday-Friday 7:00 AM to 3:00 PM(with no “Noon Break”)

Fees:P100.00

Total Processing Time: 2 days, 2 hours and 54 minutes



Location of Office MaximumDuration Of Step

1 Submit application letter and Receive and record application letter. Wildlife Management DENR-ARMM Old Building, 10 minutes

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41

requirements to Wildlife Management Section

Forward to BMS Director Section / Receiving clerk

Biodiversity Management Services

Evaluate application Prepare and sign Order of Payment.

BMS Director 1 day

2 Secure Order of payment Issue order of payment Wildlife Management Section /BMS Staff

30 minutes

3 Present order of payment to Cashier’s window for payment of fees.

Issue official receipt (OR). Cashier’s Window/ Bill Collector

Ground Floor of DENR-ARMM Main Building

30 minutes

4 Present OR to Chief Wildlife Management Section to get inspection schedule.

Set schedule of inspection. Wildlife Management Section /Division Chief

DENR-ARMM Old building, Biodiversity Management Services

30 minutes

5 Accompany BMS personnel during inspection.

Inspect wildlife to be transported and validate self-inventory

Prepare Inspection Report and Wildlife Transport Permit

Forward to Office of Regional Secretary for approval

1 day

Sign document and return to BMS Office of Regional Secretary/Reg. Sec.

Ground floor of DENR-ARMM Main building

30 minutes

6 Receive notice for the release of the Wildlife Transport Permit

Record Wildlife Transport Permit. Contact client for the release of Wildlife

Transport Permit.

Wildlife Management Section / Recording clerk


15 minutes

7 Proceed to BMS Office to claim Local Transport Permit of Wildlife Flora and Fauna.

Release Local Transport Permit of Wildlife Flora and Fauna.

Wildlife Management Section /Staff

30 minutes

42

APPLICATION FORM

Frontline Service: Application for Wildlife Farm Permit (WFP)

Clients: Zoo Owners

Requirements:

Small Scale Farming

Duly accomplish application form (ANNEX “A”) w/ 2 recent 2x2 photo of applicant Copy of certificate of registration from Securities and Exchange Commission and Cooperative Development Authority.

Proof of scientific expertise

Financial plan showing financial capability to go into breeding

Proposed facility design

In case of indigenous threatened species, letter of commitment to simultaneously undertake conservation breeding and propose measure on rehabilitation and/or protection of habitat,

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44

where appropriate, as may be determined by the RWMC.

Prior clearance from the affected communities, recognized head of the Indigenous people in accordance with RA 8371 or Protected Area Management Board (PAMB).

Wildlife Collectors Permit, if the applicant’s collection of breeding stock is from the wild.

Documents supporting the acquisition of wildlife, if breeding stock is acquired from other sources.

Medium to Large Scale Farming

Duly accomplish form (ANNEX “A”) with recent 2x2 photo of the applicant.

Management and breeding plan in accordance with the attached outline

Proof of scientific expertise

Photo of existing facility (for those converted to wildlife farm or sketch)

In case of indigenous threatened species, letter of commitment to simultaneously undertake conservation breeding and propose measure on rehabilitation and/or protection, where appropriate as may be determined by the RWMC.

Certified copy of land title or lease contract for the facility

Financial plan showing financial capability to go into breeding

Photocopy of articles of incorporation, in case of corporation

Prior clearance from the affected communities

Copy of BIR registration as exporter, if applicant will engage in export

Wildlife Collectors Permit, if the applicant’s collection of breeding stock is from the wild

Documents supporting the acquisition of wildlife, if breeding stock is acquired from other sources.


During Ramadan: Monday-Friday 7:00 AM to 3:00 PM (with no “Noon Break”)

Fees:P500.00Total Processing Time: 3 days and 6 hours




1 Proceed to Biodiversity Management Service

Issue application form and checklist of requirements.

Biodiversity Management Service/Receiving Staff


30 minutes

2 Submit accomplished form and other requirements to the nearest CommunityEnvironment and Natural Resources Officer (CENRO) or Provincial Environment and Natural Resources Officer (PENRO) or Regional Office concerned

Undertake initial evaluation of the documents Wildlife Management Section/Division Chief


1/2 day

3 Calendar schedule of site inspection and receive order off payment

Advise applicant on the schedule of site inspection

Prepare and issue order of payment.

30 minutes

4 Present order of payment to Cashier’s Window for payment of fees.

Issue official receipt (OR) Cahier’s Office / Bill Collector


30 minutes

5 Accompany BMS personnel on the site Conduct inspection BMS Personnel Farm to be inspected 1 day

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46

Prepare inspection report and Wildlife Farm Permit (WFP)

Submit inspection report and permit to Regional Secretary for review and approval.

Biodiversity Management Services / Inspection Team Personnel


1 day

Review and sign inspection report and WFP Return approved report and WFP to BMS


Reg. Sec. Office, Ground floor ofDENR-ARMM Main building

1 day

Record WFP. Contact client for the issuance of WFP.

Biodiversity Management Service/Recording Staff


30 minutes

6 Present official receipt to BMS staff to receive Wildlife Farm Permit.

Release Wildlife Farm Permit BMS staff DENR-ARMM Old Building, Biodiversity Management Services

30 minutes

Frontline Service: Application for Wildlife Collector’s Permit (WCP) and Wildlife Special Use Permits (WSUP)

Clients: Wildlife Collectors, Zoo Owners

Requirements:

Duly accomplish application form (ANNEX A)

List of species to be collected indicating the qty. for each, & methods of collection to be used

Prior clearance from the affected communities

4748

Names & address of authorized collector


During Ramadan: Monday-Friday, 7:00 AM to 3:00 PM(with no “Noon Break”)

Fees:

Mammals/head – P 500.00

Reptiles/head – Ph300.00

Birds (common)/head – P20.00

Birds (Threatened)/head – P 1,000.00

Amphibian/head – P20.00

Insect/head – P20.00

Orchids (common)/(threatened) – P50.00/P 200.00

Wildlings (except when collected for development project as certified by DENR)/piece – P 50.00

Other plant/piece – P 25.00

Total Processing Time: 2 days 4 hours and 30 minutes




1 Proceed to Biodiversity Management Services


Biodiversity Management Services /Receiving Clerk


30 minutes

2 Submit accomplished application form and other documents to Wildlife Management Section

Undertake initial evaluation of the documents Wildlife Management Section/ Division Chief


1 hour

3 Calendar schedule of site inspection and secure order of payment

Advise applicant on the schedule of site inspection


30 minutes


Issue official receipt (OR) Cashier’s Office / Bill Collector


30 minutes

5 Accompany BMS personnel on the site. Conduct inspection

Prepare inspection report and Wildlife Collector’s Permit (WCP) and Wildlife Special Use Permits (WSUP)

Submit inspection report and WCP/WSUP to BMS Director for review

BMS& Technical Staff -Area to be inspected 2 days

Review application and the inspection report. (In case of the application for the WSUP, the PAMB shall be part of the review committee)

Forward reviewed application, report and WCP/WSUP to Regional Secretary for approval

BMS Director DENR-ARMM Old building, Biodiversity Management Services

1 hour

Return approved WCP/WSUP to BMS (In case collection sites cover several regions, theRED where the greater number of collection site shall process)


Reg. Sec. Office, Ground floor of DENR-ARMM Main building

15 minutes

6 Receive notice on the issuance of WCPor WSUP

Record WCP/WSUP Contact client for the issuance of WCP/WSUP.

BMS Staff DENR-ARMM Old building, Biodiversity Management Services

15 minutes

7 Present official receipt to BMS Staff to claim approved WCP/WSUP.

Release approved WCP/WSUP 30 minutes

49

APPLICATION FORM

Frontline Service: Application for Permit for Animal/Plant Exhibit using Wildlife

Clients: Animal/Plan Exhibitors

Requirements:

Accomplished application form with recent 2x2 photo of applicant. (ANNEX C)

Clearance from the Animal Welfare Division of Bureau of Animal Industry (in cases of animal exhibit, imported animals, no importation shall be permitted except upon deposit of a bond with

Biodiversity Management Service


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51


Fees:P100.00 (Local Transport Permit Fee)

Total Processing Time: 1 day 1 hour and 30 minutes




1 Proceed to Biodiversity Management Services .


Biodiversity Management Services /Receiving Clerk


30 minutes.

2 Submit accomplished application form and other documents to Wildlife Management Section

Assess completeness of application form and submitted documents


Wildlife Management Section/Division Chief


1 hour

3 Present order of payment to Cashier’s Window for payment of fees



30 minutes

4

Proceed to Biodiversity Management Services to present official receipt and claim permit

Prepare Permit for Animal/Plant Exhibit using Wildlife signed by the BMS Director (for local location) or Reg. Sec. (for outside ARMM territories)

Release permit

Biodiversity Management Service /Staff


30 minutes

APPLICATION FORM

52

Frontline Service: Request for Educational/Documentation Purposes

Clients: School, Zoo Owners

Requirements:

Letter request specifying the species, quantity and areas for collection, and purpose of documentation

List of species to be inspected by the Biodiversity Management Service personnel

Clearance from the recognized head of indigenous people in accordance, concerned Local Government Units, or Protected Area Management Board (PAMB)



Fees:P100.00 (Local Permit Fee)

Total Processing Time: 1 day 1 hour and 30 minutes




1 Proceed to Chief of Wildlife Management Section


Wildlife Management Section/ Receiving staff or clerk


30 minutes

2 Submit accomplished application form, letter-request and other documents to

Assess completeness of application form and 1 hour

53

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54

Wildlife Management Section submitted documents.


3Present order of payment to Cashier‘s Window for payment of fees.

Issue official receipt (OR) Cahier’s Office / Bill Collector


30 minutes

4 Proceed to Biodiversity Management Service to present official receipt and claim permit.

Prepare Permit for Educational or Documentation Purposes of Wildlife signed by the BMS Director (for local location) or Reg. Sec. (for outside ARMM territories)

Release Permit

Biodiversity Management Service Staff


30 minutes

APPLICATION FORM

Frontline Service: Application for Local Transport of Wildlife, By-Products and Derivatives Permit

Clients: Zoo owners, Researchers

Requirements:

Duly accomplished application form (ANNEX D)

List of species to be inspected by the PAWS personnel

Legal documents: Phytosanitary Certificate for plants or Veterinary Quarantine Certificate for animals from DA


55


Fees:P100.00

Total Processing Time: 2 days 1 hour and 30 minutes




1 Proceed to Wildlife Management Section


Wildlife Management Section/ Receiving staff or clerk


30 minutes

2 Submit accomplished application form, other documents to BMS staff.



Chief Wildlife Management Section / BMS Staff


1 day

3 Accompany BMS Staff with the inspection / verification of wildlife

Conduct inspection/verification of wildlife CENRO/Wildlife Section/ Technical staff

1 day


Issue official receipt Cashier’s Office / Bill Collector


30 minutes

4 Present official receipt to Biodiversity Management Service staff to claim Permit.

Prepare Permit for Local Transport of Wildlife, By-Products and Derivatives signed by the BMS Director

Biodiversity ManagementSection/ Staff

DENR-ARMM Old Building, Biodiversity Management

30 minutes

56

Release the Permit Services

Frontline Service: Application for Exportation and Importation of Wildlife Permit for Site/Non-Site Export

Clients: Wildlife Farmer, Zoo owner and others

Requirements:

Accomplished application form (ANNEX F)

Bank export declaration (for commercial purposes)

Local transport permit

Phytosanitary/Veterinary Health Certificate



Fees:P300.00

Total Processing Time: 2 days, 1 hour and 30 minutes




1 Proceed to Biodiversity Management Service

Issue application form and checklist of requirements

Wildlife Management Section/ Receiving staff


30 minutes

5758

2 Submit accomplished application form other documents to Wildlife Management Section.



Chief Wildlife Management Section/

BMS staff


1 day

3 Accompany BMS personnel to site Conduct inspection of wildlife Wildlife Section/ BMS Personnel


1 day


Issue official receipt Cashier’s Office / Bill Collector


30 minutes

5 Present OR to BMS staff to claim Exportation and Importation of Wildlife Permit for Site/Non-Site Export

Release Exportation and Importation of Wildlife Permit for Site/Non-Site Export

Biodiversity Management Section/ staff


30 minutes

31

Frontline Service: Application for Exportation and Importation of Wildlife Permit for CITES/Non-CITES Import


Requirements:


List of CITES/Non-CITES species

Permit/Certificate of origin from exporting country

For live specimen, veterinary/phytosanitary certificate issued by authorized government agency of the country of origin



Fees: Import Site/Non-site Permit (Non-commercial) – P 350.00

Total Processing Time: 2 hours and 30 minutes


59



1 Proceed to BMS Office. Issue application form and checklist of requirements Wildlife Management Section/ Receiving Staff


30 minutes

2 Submit accomplished application form other documents to wildlife management section


Prepare and issue order of payment.

Chief Wildlife Management Section / BMS staff


1 hour




30 minutes

4 Present OR to BMS staff to claim Exportation and Importation of Wildlife Permit for CITES/Non-CITES Import.

Prepare Permit signed by the Regional Secretary

Release Exportation and Importation of Wildlife Permit for CITES/Non-CITES Import

Biodiversity Management Section/ Staff


30 minutes

60

Frontline Service: Application for Exportation and Importation of Wildlife Permit for CITES/Non-CITES Re-export


Requirements:


Local transport permit, where applicable

Bank export declaration (for commercial purposes)

Phytosanitary/Veterinary Health Certificate



Fees:

Export/Re-export Permit

Fauna (Commercial) - 3% of Export Value

Propagated Flora (Commercial), 1st 50 pieces – Php300.00 / each additional piece – P 2.00

Site Species (Non-commercial), 1-2 pairs of pet or plants not exceeding 12 pieces – P250.00

Non-site species (Non-commercial) – P150.00

Total Processing Time: 2 days 1 hour and 30 minutes


Step No Client Step Agency Action Responsible Office / Location of Office Maximum

Position Duration Of Step1 Proceed to Biodiversity Management

ServiceIssue application form and checklist of requirements

Wildlife Management Section


30 minutes

3 Accompany BMS personnel to site Conduct inspection of specimen Wildlife Section On site 1 day


Issue official receipt (OR) Cashier’s Office / Bill Collector Ground floor of DENR-ARMM Main Building

30 minutes

5 Present official receipt to BMS staff to claim Exportation and Importation of Wildlife Permit for CITES/Non-CITES Re-Export

Release Exportation and Importation of Wildlife Permit for CITES/Non-CITES Re-Export

Biodiversity ManagementSection/BMS staff DENR-ARMM Old building, Biodiversity

Management Services

30 minutes

62

APPLICATION FORM 63

Land Management Service


1. Application for the Approval of Survey Plan (Isolated)

2. Application for Public Land Titling (Free Patent)

3. Request for Certified Copy of Technical Description of Land

4. Request for Certified Copy of Blue Print

64

Frontline Service: Application for the Approval of Survey Plan (Isolated)Clients: Survey Claimant (Individual or corporation)

Requirements: Please specify requirements

For Untitled Survey Plan / Public Land Letter-request for survey authority addressed to CENRO Survey Authority issued by the PENRO Investigation Report by the Land Inspector Notification letter Geodetic Engineer Certificate Field Note and Field note cover duly notarized Lot data computation Traverse computation Survey plan drafting Endorsement of survey return of PENRO and CENRO concerned Government project and government G.E. exempted from the surveys fees

For Titled Property Endorsement of survey return by the G.E Lot data computation Traverse computation Xerox copy of title duly certified by the Register of Deeds Field notes and field note cover duly notarized Survey plan drafting


65

During Ramadan: Monday to Friday, 7:00 AM to 3:00 PM(with no “Noon Break”)

Fees:(Fees depends on the number of lots and corner)

Geodetic Engineer Fee-P300.00 per first lot

Additional Pp50.00 for succeeding lot

Total Processing Time: 1 day 2 hours and 24 minutes excluding travel time



Location of Office MaximumDuration Of

Step

1 Submit letter request for survey authority addressed to the Community and Environment and Natural Resources Officer (CENRO)

Receive letter request for survey authority Endorse to the land investigator for verification Recommend for the approval of survey

authority

Community and Environment and NaturalResources Officer

CENR Office Concern:1. Maguindanao2. Lanao del Sur3. Basilan4. Sulu

5.Tawi-Tawi

15 minutes

Issuance of survey authority Submission of survey returns

Land Management Office// Designated LandInvestigator

CENR Office Concern:1.Maguindanao2.Lanao del Sur3.Basilan4.Sulu5.Tawi-Tawi

15 minutes

Endorsement of survey return to PENRO Community Environment and NaturalResources Officer

PENR Office Concern:1.Maguindanao2.Lanao del Sur3.Basilan4.Sulu5.Tawi-Tawi

15 minutes

Endorsement of survey return to the Office of the Regional Secretary

Provincial Environment and Natural Resources

PENR Office Concern:1.Maguindanao

15 minutes

66

Officer 2.Lanao del Sur3.Basilan4.Sulu5.Tawi-Tawi

Refer the said endorsement to LMS Director Refer the said endorsement to the Chief

Surveys division for Inspection, verification of submitted survey return

PENRO PENR Office Concern:1.Maguindanao2.Lanao del Sur3.Basilan4.Sulu5.Tawi-Tawi

20 minutes

Forward to LMS Director for recommending Approval

LMS Office/LMS Director 2ndFloor, Main building, DENR-ARMM Office

15 minutes

Recommend for approval to the Regional Secretary

LMS Director 2ndFloor, Main building, DENR-ARMM Office

20 minutes

Approve survey plan DENR / Regional Secretary

Main building, DENR-ARMM Office

1 day

Forward to LMS Director / Surveys Division LMS Director/ Surveys Division

2ndFloor, Main building, DENR-ARMM Office

15 minutes

2 Claim blue print of the survey plan Advice the claimant to blue print 2ndFloor, Main building, DENR-ARMM Office

15 minutes

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68

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Frontline Service: Application for Public Land Titling (Free Patent)Clients: Applicant (Natural born Filipino Citizen)

Requirements:

Free Patent Application

Application of Free Patent Notice of Application for Free Patent Joint affidavit in support of Free Patent Application Affidavit of total land holding Acknowledgement receipt of application Affidavit of application Documentary proofs of ownership such as deed of sales, donation, etc., if the applicant occupy the land through predecessor in-interest ORDER: Transfer of rights Certification from the MARO, if the applicant filed application under (RA, 6940) (filed after Dec. 31, 1987) Certification from Barangay Captain, duly indorsed by the Municipal Mayor concerned Certification from the Register of Deeds Certified Technical Description Final report of Investigation Supplementary report of investigation CENRO Endorsement) PENRO Endorsement) Official receipt of filing fee ORDER: Approval of application and issuance of Patent Judicial Form No. 54 and 54-D Transmittal letter to Register of Deeds

Miscellaneous Sales Application

Preliminary investigation report Certified technical description Appraisal report Affidavit of application requesting for direct sales without public auction Report of investigation regarding request for direct sales Comment and recommendation of the district/city engineer's DPWH Comment or concurrence of the secretary of public works and highways. Comment and recommendation of the department of tourism if the lot near the sea. Recommendation for approval of appraisal and request for authority to sell the land thru direct sales to official concerned. Approval of appraisal and grant of authority to sale the land thru direct sale. Notice of sale Proofs of posting of notice Order: award Proofs of full payment of purchase price of land

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7071

APPLICATION FORM

Frontline Service: Request for Certified Copy of Technical Description of LandClients: Land owner

Requirements:

• Letter request for Certified Copy of Land Tech. Description Accomplished registration form (BL Form No. 500-V-25) Proof of ownership of land such as Tax Declaration or Barangay Certification



Fees: None

Total Processing Time: 3 hours, 30 minutes




1 Submit letter request for Certified Copy of Technical Description of land and accomplish registration form

Receive requirements Forward to Land Management Service for

action on the request

Office of the Regional Secretary/Receiving Staff

1st Floor, Main building, DENR-ARMM Office, ORG Compound, Cotabato City

30 minutes

Evaluation of letter request Forward the request to Records Division

Land Management Office/ LMS Director

2nd Floor, Main building, DENR-ARMM Office, ORG Compound, Cotabato City

30 minutes

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Submit filled up registration form, BL Form No. 500-V-25

Search the requested lot data/ information

Prepare the Technical Description

Records Section / Chief, Records Division

Land Management Office, DENR-ARMM, ORG Compd., Cot. City

2 hours

2 Proceed to Record Section to claim Certified Technical Description of Land

Release the Certified Technical Description Records Section Land Management Office, DENR-ARMM, ORG Compd., Cot. City

30 minutes

Frontline Service: Request for Certified Copy of Blue PrintClients: Land owner

Requirements:

Letter Request of Applicant



Fees: P100.00 per plan

Total Processing Time: 1 day, 2 hours, 30 minutes




Step1 Submission of letter request Forward to Land Management Service(LMS)

DirectorOffice of the Regional Secretary

1st Floor, Main building, DENR-ARMM Office, ORG Compound,Cotabato City

15 minutes

Evaluation letter of request Forward to Records Section

LMS Office / LMS 2 hours 75

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Director

Search lot data/ information Prepare the survey Plan for blue printing Release Certified Blue Print copy

Records Section, LMS Office /Technical staff

1 day

2 Proceed to Records Division to claim blue print with officiall receipt

Issue blue print with official receipt LMS Office/Staff 15 minutes

APPLICATION FORM

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Mines and Geosciences Service


1. Request for Certificate of Authorization to Transport Soil Samples

2. Application for Ore Transport Permits

3. Application for Mineral Production Sharing Agreement (MPSA), Exploration Permit (EP), Small Scale Mining Permit

(SSMP)

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Frontline Service: Request for Certificate of Authorization to Transport Soil Sample

Clients: Individual Client

Requirements:

Request Letter

Presentation of the soil sample to be transported

Schedule of Availability of Service: Monday-Friday, 8:00 AM to 5:00 PM (8 Hours a Day)


Fees:P520.00

Total Processing Time: 6 hours




1 Proceed to Mines and Geosciences Service (MGS) to submit request letter and other documents.

Receive and evaluate the request. identification and evaluation of the on sample to be transported

MGS Office / MGS Staff Mines and Geosciences Service,Regional Office, Old Building

4 hours

2 Wait for the approval of the certificate inthe MGS Office

Approval of the Certificate MGS Office/Director MGS Office, Regional Office, OldBuilding

1 hour

3 Proceed to MGS Office to claim certificate of authorization to transport samples.

Issue certificate of authorization to transport samples.

MGS Office/MGS Staff 1 hour

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Frontline Service: Application for Ore Transport Permits

Clients: Mining Company

Requirements:

Letter request

Verification and inspection of ore stock pile

Submit written report base on the conducted verification and inspection of ore stock pile

Sales contract



Totals Fees: P 12,500.00

Application Fee – P2,000.00

Verification Fee – P10,000.00

Certification Fee – P500.00





1 Submit letter request and requirements to Mines Geosciences Service

Receive Letter of Request with all the mandated requirements.

Office of the Regional Secretary / Records Officer

Gr Fl, Main Bldg, DENR-ARMMCompound, ORG Complex

10 m minutes

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Refer to Director of Mines Geosciences Service

Evaluate request and supporting documents Mines Geosciences Service/Director

Old Building, Regional Office, New Building, DENR-ARMM Compound, ORG Complex

1 hour

Prepare order of payment. Mines Geosciences Service/ Clerk

10 minutes

2 Pay the required fees and receive OR Receive Payment and Cashier’s Office / Bill Collector

10 minutes

3 Submit OR to MGS Prepare Ore Transport Permit (OTP) and forward to MGS Director

Mines Geosciences Service/ Technical Staff


20 minutes

Sign the OTP and forward to ORS for releasing

Mines Geosciences Service/Director


1 hour

Return to Receiving/Releasing Clerk for releasing

Mines Geosciences Service/Director


10 minutes

4 Claim OTP Release OTP. Office of the Regional Secretary / Records Officer

Gr Fl, Main Bldg, DENR-ARMMCompound, ORG Complex

10 m minutes

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Frontline Service: Application for Mineral Production Sharing Agreement (MPSA) and Exploration Permit (EP)( Suspended for the meantime)

Clients: Individual Mining Company

Requirements:

a. Location map/sketch plan of the proposed permit area showing its geographic coordinates/ meridional block(s) and boundaries in relation to major environmental features and other projects

using a National Mapping and Resource Information Authority (NAMRIA) topographic map in a scale of 1:50,000 duly prepared, signed and sealed by a deputized Geodetic Engineer;

b. Two-Year Exploration Work Program (MGB Form No. 5-4) duly prepared, signed and sealed by a licensed Mining Engineer or Geologist;

c. Proof of technical competence in the form of –

c.1.) duly signed curricula vitae with track records in mineral exploration and environmental management of the technical personnel who shall undertake the activities in accordance with

the proposed Exploration and Environmental Work Programs, and

c.2.) proof of employment/ availed service(s) of the said technical personnel or joint sworn commitment of the mining applicant and technical personnel as to the implementation of the

Work Programs;

d. Proof of financial capability to implement the Exploration and Environmental Work Programs, as follows:

d.1.)For an individual - Copy of income tax return for the preceding year and proof of bank deposit or credit line in the amount of at least Two Million Five Hundred Thousand

Pesos (PhP 2,500,000.00), or

d.2.) For a corporation, partnership, association or cooperative - Latest audited financial statement and, where applicable, Annual Report for the preceding year, credit line(s), bank

guarantee(s) and/or similar negotiable instruments (in addition to the minimum capitalization requirements of Ten Million Pesos (PhP 10,000,000.00) for authorized capital and Two

Million Five Hundred Thousand Pesos (PhP2,500,000.00) for paid-up capital pursuant to DENR Memorandum Order (DMO) No. 99-10, as amended)

e. Photocopy of Articles of Incorporation/Partnership/Association, By-Laws and Certificate of Registration, duly certified as true/machine copy (in original form) by the Securities and Exchange

Commission or authorized Government agency(ies) concerned, for a corporation, partnership, association or cooperative, or Certification from the Bureau/Regional Office concerned that said

documents are duly registered in that Office; and82

f. Affidavit of undertaking pursuant to DMO No. 99-10, as amended, for a corporation, partnership, association or cooperative.

g. The Certificate of Environmental Management and Community Relations Record (CEMCRR)/ Certificate of Exemption from the CEMCRR and Environmental Work Program (MGB Form

No. 16-1 or MGB Form No. 16-1A) as provided for in Section 168 of DAO No. 96-40, as amended, shall be submitted by the applicant after the acceptance of the application but prior to

the publication, posting and radio announcement of the pertinent Notice of Application.

The date and time of receipt of the application shall be stamped on the application form and duly countersigned by the Receiving Officer of the MRLS. An application with incomplete

mandatory requirements shall not be received.



Fees:P300.00 per hectare but not more than P200,000.00 per application

Total Processing Time: 1 day, 2 hours and 10 minutes




Step1 Proceed to Mines and Geoscience

Services to submit the mandatory requirements relative to their mining rights application

Evaluate the submitted documents as to its completeness.

Prepare and issue the order of payment.

MGS Staff MGS Office, Rm. 4, Old Building

30 minutes

Present order of payment to Bill Collector and pay fees

Record payment and issue official receipt (OR) Cashier’s Office / Bill Collector

Ground Floor, New Building, Regional Office

30 minutes

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3 Submit the order of payment and officialreceipt to MGS for filing and further processing

Records the application in the Official Registry Book.

Check/evaluate and indorse it to the Regional Secretary for Approval.

MGS/ Staff MGS Office, Rm. 4, Old Building, DENR-ARMM

20 minutes

Approval of indorsed application Approve application are forwarded to releasing

section


MGS Office, Rm. 4, Old Building, DENR-ARMM

1 day

Contact applicant to pick-up Mineral Production Sharing Agreement (MPSA) and Exploration Permit (EP).

MGS Staff MGS Office, Rm. 4, Old Building, DENR-ARMM

30 minutes

4 Proceed to ORSEC to claim Mineral Production Sharing Agreement (MPSA) and Exploration Permit (EP)

Release Mineral Production Sharing Agreement (MPSA) and Exploration Permit (EP).

MGS / Releasing Clerk Office of the Regional SecretaryGround Floor, New Building, Regional Office

20 minutes

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Ecosystems Research and Development Service (ERDS)


1. Request for Conduct of Seminars/ Trainings on Environmental Protection and Conservation

2. Request to Use the Services provided by the Ecosystems Research and Development Services Library (borrow reading materials/ books related Environmental concerns)

Frontline Service: Request for Conduct of Seminars/ Trainings on Environmental Protection, and Conservation

Clients: Local Government Units, ARMM Line Agencies, Military Camp, Indigenous People, People Organizations, Farmers, Students.

Requirements:

Letter Request

Schedule of Availability of Service: Monday to Friday 8:00AM to 5:00PM (with no “Noon Break”)


Fees: None


Conduct of Training/ Seminar: 2 hours and 30 minutes days


Step No Client Step Agency/LGU Action Responsible Office/Position


1 Submit requirements Receive and check requirements Ecosystem Research Old Building Rm 1, DENR- 10 minutes85

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and Development Services Office/ Administrative Aide 2

ARMM

Indorse to Regional Secretary’s Office for approval

Ecosystem Research and Development Services Office / Technical Staff

Old Building Rm 1, DENR-ARMM

10 minutes

Approve requests

Note: If disapproved, return to client with written explanation for disapproval

Regional Secretary Office of the Regional Secretary Ground Floor, New Building, Regional Office

1 hour

Forward to the Ecosystems Research and Development Service Office for further actions

ERDS-Office/Technical Staff

Old Building, Rm. 1, DENR-ARMM

10 minutes

2 Receive notification on the schedule of training/ seminar

Scheduling of conducting seminar/IEC’s DENR-ERDS Head the Specialists for Information, EducationCampaign

DENR-ARMM or as given schedule by concerned Offices

1 hour

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Frontline Service: Request to use the services provided by the Ecosystems Research and Development Service Library (borrow reading materials/ books related Environmental

concerns)

Clients: Non-Government Organizations, Farmers, Students, ARMM Line Agencies, Local Government Units, ResearchersRequirements:

Valid Identification CardSchedule of Availability of Service: Monday to Friday 8:00AM to 5:00PM (with no “Noon Break”)During Ramadan: Monday-Friday, 7:00 AM to 3:00 PM (with no “Noon Break”)Fees: NoneTotal Processing Time: 15 minutes


Step No Client Step Agency/LGU Action Responsible Office/Position


1 Present identification card or register name and address in the logbook

Provide logbook for registration Ask the needed materials/ books

ERDS Mini-Library/Librarian


5 minutes

2 Conduct research inside the library or request photocopy materials

Assist and provide the needed materials ERDS Mini-Library/Librarian


10 minutes

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FEEDBACK AND REDRESS MECHANISM

Please do not hesitate and feel free to let us know the kind of services we have rendered you by doing any of the following:

Accomplish our Feedback Form which is available in any of our offices and make your comments, suggestions and complains on it and drop iton the Complaint Box located at the Regional Secretary’s Office.

Call us through our telephone number (064) 421-43-87. Talk to our Officer of the Day. If you are not satisfied with our service, your written or verbal complain shall immediately be attended by the Officer of the Day.

Customer Feedback Form

Thank you for visiting DENR-ARMM and availing of our services.Because we want to serve you better, please answer the followingquestions relevant to your visit:

1. Name:__________________________________________

2. Address:_________________________________________

3. Department/Office Visited: ___________________________________________

4. Service Availed:

OUR OFFICEYES NO

5. Is the office easy to locate? ____ ____6. Did you feel comfortable? ____ ____7. Was there a long waiting line of customer?____ ____8. Was there an appropriate signage of direction? ___ ____

OUR FRONTLINERS

9. Is the employee in-charge available? ____ ____10. Is the employee in-charge knowledgeable?____ ____11. Is the employee in-charge accomodating?____ ____12.Were you received properly? ____ ____13.Were your needs attended promptly? ____ ____14.Were you made to wait long ____ ____

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REQUIREMENTS YES NO

15.Were you made aware of the requirements? ___ ____16.Was there so many additional requirements? ____ ____17.Were you given proper information on how to get requirements?

____ ____18.Were you made aware of the fees you will pay? ____ ____

OUR OFFICERS

19. Were the authorized officials available? ____ ____

20. Did it take him/them long to sign the document?____ ____

21. Nagpa-importanteba? ____ ____

OUR INFORMATION

22. Is the document needed available? ____ ____23. Is the document well-organized? ____ ____24. Is the data complete? ____ ____25. Is the data relevant to your request? ____ ____26.Are instructions clear, brief and concise? ____ ____

Other Comment/Suggestions: _________________________________________________________________________________________

Automatic Extension of Licenses, Permits and Authorities

“If the government office or agency fails to act on an application and/or request for renewal of a license, permit or authority subject to renewal withinthe prescribed period, said permit, license or authority shall automatically be extended until a decision or resolution is rendered on the application forrenewal. In this instance, the applicant shall be informed prior to the expiration of the original period that more time is required to evaluate theapplication or request. No automatic extension or extension shall apply to an expired permit, license, or authority covers activities which pose dangerto public health, public safety, public morals, or public policy including but not limited to, national resource extraction activities.”

(Rule VI, Section 6 of the Implementing Rules and Regulations of the Republic Act No. 9485, “An Act to Improve Efficiency in the Delivery ofGovernment Service to the Public by Reducing Bureaucratic Red Tape, Preventing Graft and Corruption, and Providing Penalties Therefor”)

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Republic of the Philippines Autonomous Region in Muslim Mindanao

DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCESORG Compound, Cotabato City

CERTIFICATION OF COMPLIANCE

Pursuant to Republic Act 9485: An Act to Improve Efficiency in the Delivery of Service to the Public by ReducingBureaucratic Red Tape, Preventing Graft and Corruption and Providing Penalties Therefor

I, HADJI KAHAL Q. KEDTAG, Filipino, of legal age, Secretary of the Department of Environment and Natural Resources, ARMM, beingresponsible and accountable in ensuring compliance with Section 6 of the Anti-Red Tape Act of 2007 and Rule IV of its Implementing Rules andRegulations, hereby declare and certify the following truths:

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1. The Department of Environment and Natural Resources-ARMM has established its service standards known as the Citizen’s Charter thatenumerates the following:

a. Vision and mission of the agencyb. Frontline services offeredc. Step- by- step procedure in availing of frontline servicesd. Employee responsible for each stepe. Time needed to complete the proceduref. Amount of feesg. Required documentsh. Procedure for filing complains

2. The Citizen’s Charter is posted as information billboards in all the service offices of Department of Environment and Natural Resources thatdeliver frontline services.

3. The Citizen’s Charter is positioned at the main entrance of the office or at the most conspicuous place of all the said service offices.

4. The Citizen’s Charter is written either in English, Filipino, or in the local dialect and published as an information material (e.g. booklet orbrochure).

5. The Citizen’s Charter is uploaded in the agency’s website and accessible to the public.

6. The Citizen’s Charter was first published on 2012 and underwent review and revision on November 5 and 29, 2014 as required underSection 4, Rule IV of the IRR: the office or agency shall review the Citizens Charter whenever necessary, but not less than once everytwo years.

7. The Citizen’s Charter already shows the improvements that resulted from the process review of frontline service delivery specifically inthe streamlining of procedures and shortened turnaround time.

This certification is being issued to attest to the accuracy of all the foregoing based on available records and information that can be verified.

IN WITNESS HEREOF, I have hereunto set my hand this 2nd day of December, 2014 in ORG Compound, Cotabato City, Philippines.

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HADJI KAHAL Q. KEDTAG Secretary, DENR-ARMM

SUBSCRIBED AND SWORN to before me this______ day of _________________, 2014 in _______________________________, Philippines, with affiant exhibiting to me his/her __________________ issued on ________________________ at _____________________________________.

Doc. No. ___________Series of: ___________Fee Paid: ___________O.R. No.: ___________

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