10 Citibank India bags two Global Finance World’s Best Internet Bank Awards

Visit us at: https://www.online.citibank.co.in/credit-card/credit-card.htm

Globally, Citi was awarded 26 Global Finance Awards as Best Internet Banks in Asia

Mumbai – Citi Asia Pacific was a big winner in this year’s Global Finance magazine’s annual World’s Best Internet Banks, hauling a total of 26 awards across the corporate/ institutional and consumer banks categories.

Citibank India has been named 'Best Consumer Internet Bank' and 'Best Corporate/Institutional Internet Bank' in India by Global Finance magazine. This is the fourth consecutive year that Citi India won 'Best Consumer Internet Bank' award and the second consecutive year that it bagged the ‘Best Corporate/Institutional Internet Bank’ Award.

Anand Selvakesari, Country Business Manager, Global Consumer Group, Citi India said, “Winning these awards year-on-year, reinforce our commitment to offer the most convenient and secure banking platform for our consumers. Citibank India's internet and mobile banking platform today is the largest channel for customer interaction with nearly 70% of the active banking customers accessing it regularly. We will continue to invest in making our digital platform the most preferred channel of banking for our consumers.”

Security being a key focus, Citibank India was one of the first banks in India to launch multi-factor authentication - using a combination of instruments such as hardware tokens, one-time passwords and email and sms alerts for its domestic and NRI customers. The well-engineered online offering enables customers to manage their accounts through an easy to use and functionality loaded interface. It allows them to perform every possible banking transaction online at Citibank and the linkages to credit cards, loans, mutual funds, brokerage and insurance products differentiate Citibank Online from the other entrants. Of the 14 consumer markets in the region, Citi won in seven for Best Consumer Internet Bank on a country level. These markets included Australia, Guam, Indonesia, India, Philippines, South Korea and Thailand. Citi was also lauded for Best Information Security in Asia Pacific and was named Best Trade Finance Services, Best in Mobile Banking and Best Web Site Design, in the region.

Winning banks were selected based on the strength of their strategy in attracting and servicing online customers, success in getting them to use web offerings, the growth of online customers, breadth of product offerings, and web site design and functionality. Winners were chosen among entries evaluated by a panel of independent judges, with Global Finance editors responsible for the final selection of winners.

Winners of Regional and Global winners will be announced in November during the Award Ceremony in New York City and published in December’s issue of Global Finance.

Asia Pacific - Best Consumer Internet Banks: Regional Best Information Security Initiatives

Best Corporate/Institutional Internet Banks: Regional Best in Mobile Banking

Best Corporate/Institutional Internet Banks: Regional Best Trade Finance Services

Best Corporate/Institutional Internet Banks: Regional Best Web Design

Australia - Best Consumer Internet Banks

- Best Corporate/Institutional Internet Banks

Bangladesh - Best Corporate/Institutional Internet Banks

Guam - Best Consumer Internet Banks

Hong Kong - Best Corporate/Institutional Internet Banks

India - Best Consumer Internet Banks

- Best Corporate/Institutional Internet Banks

Indonesia - Best Consumer Internet Banks

- Best Corporate/Institutional Internet Banks

Japan - Best Corporate/Institutional Internet Banks

Korea - Best Consumer Internet Banks

- Best Corporate/Institutional Internet Banks

Malaysia - Best Corporate/Institutional Internet Banks

New Zealand - Best Corporate/Institutional Internet Banks

Philippines - Best Consumer Internet Banks

- Best Corporate/Institutional Internet Banks

Singapore - Best Corporate/Institutional Internet Banks

Sri Lanka - Best Corporate/Institutional Internet Banks

Taiwan - Best Corporate/Institutional Internet Banks

Thailand - Best Consumer Internet Banks

- Best Corporate/Institutional Internet Banks

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