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Collins Aerospace Internal Use Only. This document contains no export controlled technical data.

© 2019 Collins Aerospace, a United Technologies company. All rights reserved.

CITATION JET PILOTS

CJP OWNER PILOT ASSOCIATIONSEPTEMBER 5, 2019

COLORADO SPRINGS

PRESENTED BY: TOM SIMON


• September 2017 – UTC Announced their Intent to Acquire Rockwell Collins

• November 27, 2018 – UTC Completes Acquisition of Rockwell Collins

• Formed Four Major Division of UTC

• UTC Aerospace and Rockwell Collins are Now Collins Aerospace

• Six Business Units Under Collins Aerospace

UTC ACQUISITION OF ROCKWELL COLLINS

Collins Aerospace Proprietary. This document contains no export controlled technical data.


This document does not contain any export controlled data.

NET SALES $12.9 BILLION

NET SALES $23 BILLION* NET SALES $19.4 BILLION

NET SALES $18.9 BILLION

* 2017 pro-forma3


FORMED TO MEET CUSTOMER NEEDS AND REPRESENT THE BEST IN INNOVATION, TECHNOLOGY AND EXPERTISE

COLLINS AEROSPACE

STRATEGIC BUSINESS UNITS

Collins Aerospace Proprietary. This document contains no export controlled technical data.4

AEROSTRUCTURES AVIONICS INTERIORS

MECHANICAL SYSTEMS MISSION SYSTEMS POWER & CONTROLS



Collins Aerospace

BALANCED PORTFOLIO, GLOBAL FOOTPRINT

GLOBAL PRESENCE

70,000employees

16,000+engineering

workforce

300 sites globally

75%Commercial

60%Original equipment

manufacturer

25%Military

40%Aftermarket

BROAD AVIATION AND MILITARY PORTFOLIO


Collins Aerospace

LEADERSHIP



FUNCTIONS

Chief Executive Officer

KELLY ORTBERG

MARC DUVALL

Aerostructures

STEVE TIMM

Avionics

PHIL JASPER

Mission Systems

TIM WHITE

Power & Controls

DAVE NIEUWSMA

Interiors Mechanical Systems

SAMIR MEHTA

AJAY AGRAWAL

Aftermarket Services

HENRY BROOKS

Customer &

Account Management

JEFF STANDERSKI

Strategic Development &

Communications

PAOLO DAL CIN

Operations & Quality

BRIAN GALOVICH

Digital Technology

STACEY MACNEIL

Communications


LEGACY OF INNOVATION


ELECTRIC SYSTEMS

David Sundstrand

PROPELLER SYSTEMS

Paulin Ratier

NACELLES

Fred Rohr

LANDING SYSTEMS

Benjamin Goodrich

AVIONICS AND

COMMUNICATIONS

Arthur Collins

ENVIRONMENTAL

CONTROL SYSTEMS

Thomas Hamilton


Proprietary Information.

O U R C U S T O M E R S

INTEGRATION PRIORITY

• Customer-centric culture

• Seamless transition

• Proactive communication

• New and enhanced products

and services

This document contains no export controlled technical data.9


CJ FUSION PROGRAMS



JOIN OUR GROWING FAMILY OF PRO LINE FUSION® OPERATORS!

CITATION CJ3 PRO LINE FUSION

• Pro Line Fusion® - A proven upgrade path

• 32 CJ3 upgrades completed, 3 aircraft scheduled

• Increase in Aircraft Bluebook Value $375K

• STC Open to All Collins Dealers Now

• Software Update available 3rd Qtr. 2020

• Integrated V-Speeds

• Fuel Sensing

• CPDLC (U.S + Europe)



JOIN OUR GROWING FAMILY OF PRO LINE FUSION® FAMILY!

CJ1+/CJ2+ FUSION PROGRAM LAUNCHED

• Launched Pro Line Fusion® avionics upgrade for Cessna Citation CJ1+ and CJ2+

• Julien Morand, Collins Program Manager - Workshop Friday at 12:45

• CJ2+ with PL-Fusion at NBAA – Static Display

• STC Anticipated for 3rd Qtr. 2020

• Program is being executed in conjunction with Textron Aviation

• Early installation slots available from Textron Aviation service centers



CITATION JET AFTERMARKET FORWARD LOOK

CITATION CJ1/2 MODERNIZATION UPGRADE

• Upgrade to full Pro Line 21 integrated avionics; like CJ1+/2+

• Display software in development, STC target 1st Qtr. 2020 pending aircraft availability

• Joins common aftermarket display software architecture deployed on King Air, Hawker,

Premier, and Falcon platforms

• Complex Airspace Demanding more from the Single Pilot Operations



CJP MEMBER BENEFITS



EXCLUSIVE OFFER AVAILABLE TO CJP MEMBERS

CJP MEMBER BENEFITS

• Annual Credit Continues!

• Available to Pro Line 21 and Pro Line Fusion®

• 74 Are Currently Using Credit

• Option to apply credit to products, services,

or database packages



AUGUST 16, 2019, CEDAR RAPIDS, IOWA

GOLD STANDARD SAFETY TRAINING HELD


• 9 Aircraft Flew Into Cedar Rapids

• 12 Guests Attended

• Agenda Included

• One Hour Session with Steve Timm, President Collins

Avionics

• 3 hours on Pro Line 21 & Pro Line Fusion Test Rigs with

Collins Pilots

• Spatial Disorientation by Radar Training International

• International Operations by Flight Safety

• CPDLC by Collins ARINC

COMMITMENT TO

CITATION SAFETY

AVIONICS SUPPORT CENTER

Cessna Jet Pilots Association


▪ Grand Opening October 8th 2013

▪ 24/7 Operations began January 2015

▪ Provide worldwide support for Airlines,

Regionals and Business Aircraft

24/7 AVIONICS SUPPORT CENTER



▪ Staffed by 24 Technical Experts with over 80 years of Aviation experience

– Support Team works in shifts for 24/7 Coverage

– Product Experts

– Including Pilot Operations Expert

▪ All issues are tracked in an internal tool called STARS

– 12,000 Tickets resolved last year

– Tracks issue from open to close

▪ Contact Number - +1 319 295 5000

– Last year ~19,000 Calls received

▪ Contact Email - [email protected]

– Last Year handled ~35,000 Emails

24/7 AVIONICS SUPPORT CENTER


mailto:[email protected]


COLLINS AEROSPACE & CJP COLLABORATION

CJP RELATIONSHIP

• We value our relationship with CJP

• Platinum sponsor

• Engaged with CJP

• Joint collaboration on and promotion of CJ3 Fusion

• Advertising on CJP website / Jet Blast

• Collaboration on the CJP On-line forum

• Participation at regional and annual conferences



QUESTIONS?



GLOBAL LOCATIONS


Where you need us, when you need us – everywhere, every day

NEARLY 300 SITES WORLDWIDE




AEROSTRUCTURESBased in Chula Vista, California

AVIONICSBased in Cedar Rapids, Iowa

INTERIORSBased in Winston-Salem, North Carolina

• Nacelle systems

• Flight control surfaces

• Naval composites

• Other material and structural components

• Avionics systems

• Cabin management systems

• Information management systems

and services

• Aircraft sensors

• Fire protection

• Aircraft seating

• Interior systems

• Evacuation systems

• Life rafts

• Lighting

• Veneers

• Potable water systems

• De-icing products




• Communication, navigation and guidance

• Missile actuation

• Simulation and training

• Strategic command

and control

• Unmanned aircraft systems

• Electronic warfare

• Ejection seats

• Intelligence,

surveillance and reconnaissance

• Space solutions

MISSION SYSTEMSBased in Cedar Rapids, Iowa

POWER & CONTROLSBased in Windsor Locks, Connecticut

• Landing systems

• Actuation

• Propellers

• Flight controls

• Pilot controls

• Hoist and winch systems

• Cargo systems

• Electric systems

• Engine controls

• Air management

• Airframe controls

MECHANICAL SYSTEMSBased in Charlotte, North Carolina


STRUCTURED TO MEET THE FULL RANGE OF CUSTOMER NEEDS

CUSTOMER-FOCUSED ORGANIZATION


Customer & Account ManagementAftermarket ServicesStrategic Business Units (SBUs)

• Point of contact for multi-SBU

aftermarket sales and account

management

• Manages multi-SBU aftermarket

inquiries

• Ensures multi-SBU aftermarket

strategies are aligned with customer

needs

• Provides shared service (MRO and Tech

Support) for Power & Controls and

Mechanical Systems

• Leads Collins-wide initiatives such as

digital (e.g. advanced prognostics and

health management (PHM)) and surplus

• Primary point of contact for customers

• Owns programs and delivery

performance

• Owns SBU-specific product and

technology strategy and roadmap

• Owns SBU-specific MRO sites and

aftermarket performance

• Leads SBU-specific sales, account

management and business development

• Advocates for customers, providing

perspective and analytics to best exceed

customer expectations

• Ensures multi-SBU OEM strategies are

aligned with customer needs

• Supports campaigns and intelligence in

concert with SBUs

• Serves as enterprise-wide advocate for

defense primes, military commands and

agencies

• Provides executive-level, point of

contact for OEM and defense customers


INNOVATING FOR CUSTOMER VALUE


INTELLIGENT

AIRCRAFT

• Networking and

connectivity

• Prognostics and health

management

INTEGRATED AND

OPTIMIZED SOLUTIONS

• Electric architectures

• Autonomous flight

ADVANCED DEFENSE

SYSTEMS

• Connected battlespace

• Simulation and training

ADVANCED

MANUFACTURING

• Lighter and more

durable materials

• Improved cost,

lead time and quality

DIGITAL

INNOVATION

• Smart factory

• Digital thread

$3.1B ANNUAL SPEND IN ENGINEERING AND DEVELOPMENT*

* 2017 pro forma, customer and company-funded


CUSTOMER SUPPORT


BY THE NUMBERS

10,000Dedicated customer

service employees

325field service

engineers

80MRO shops

30distribution

centers

624/7 technical and logistics

response centers

COMMITTED SUPPORT TEAM

CLOSE TO THE CUSTOMER

12


Technical Support - [email protected]

Rental Exchange - [email protected]

Piece Parts - [email protected]

FMS Subscriptions - [email protected]

FMS Database - [email protected]

Software Ordering - [email protected]

Publications - [email protected]

Warranty - [email protected]

Dealer Admin - [email protected]

CASP - [email protected]

USEFUL EMAIL ADDRESSES


mailto:[email protected]


USEFUL WEBSITES


• RockwellCollins.com/FMS

• FAQs

• Downloads

• Alerts & Exclusions

• Coverage Maps

• RockwellCollins.com/CASP

• Information on the Corporate Aircraft

Service Program

• Portal.RockwellCollins.com

• Service Center Information

• CPAS Unlocks

• Checklists

• Maintenance Diagnostic Tables

• Self Help

• ARINCDirect.com/activate-service-and-

technical-support/

• Activate services

• EAK Renewal

• ARINCDirect Parts (SIM cards, AMI disks)


CUSTOMER SUPPORT SELF HELP

PORTAL.ROCKWELLCOLLINS.COM


This site regularly updated.

What would you like to see?


• 5 Year of Database and 2nd GPS FOC incentive through Dec 2019


CERTIFIED AND READY NOW!

ROCKWELL COLLINS ADS-B


CERTIFIED AND READY NOW!

ADS-B CJ FLEET STATUS

• Upgrade Your Citation Jet – options certified and available now

• Included in Pro Line Fusion® Upgrades

• Options: RC AMLSTC, Textron SB, CMD STC

• 60% of the CJ1+/2+/CJ3/CJ4 fleet is compliant worldwide

• ADS-B Out compliance required by:

• December 31, 2019 - United States

• June 6, 2020 - Europe

citation jet pilots cjp owner pilot association › documents... · © 2019 collins aerospace, a...

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