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Cisco Firmware Update CD Version 3.6.6 -‐ IBM Servers FWUCD-‐3.6.6-‐I.iso README

Table of Contents

Overview / Applicable Servers .....................................................................................1 Cisco Servers supported by this ISO image.....................................................................................................2 Cisco Servers supported by earlier versions of FWUCD ...........................................................................2 FWUCD version 2.5(1) list of servers: ............................................................................................................... 2 FWUCD version 2.1(1) list of servers: ............................................................................................................... 2

Notes................................................................................................................................................................................2 Resolved Caveats .........................................................................................................2

Scope...........................................................................................................................5 Obtaining Firmware Versions...............................................................................................................................5 Installation and Setup Instructions...............................................................................6 Updating the Firmware ...........................................................................................................................................6 Update Instructions .................................................................................................................................................. 7 Illustrated Update Instructions ........................................................................................................................... 7

Other Instructions / Notes / Troubleshooting...........................................................................................21 Firmware Reference Tables........................................................................................21 7816/25/28-‐I3 (x3250).......................................................................................................................................21 7816/25/28-‐I4 (x3250-‐M2) ..............................................................................................................................22 7816/25/28-‐I5 (x3250-‐M3) ..............................................................................................................................22 7835/45-‐I2 (x3650) ..............................................................................................................................................22 7835/45-‐I3 (x3650-‐M2) ......................................................................................................................................22 HDD Firmware Tables...........................................................................................................................................23 7816/25/28-I4 and 7816/25/28-I5................................................................................................................23 7835/45-I3 .................................................................................................................................................................23

Important Firmware Notes.........................................................................................23

Trademarks and Notices.............................................................................................23

Disclaimer..................................................................................................................24

Overview / Applicable Servers The Cisco Firmware Update CD contains a collection of critical firmware updates for Cisco MCS Servers. This CD is deployed so as to give Cisco the ability to release offline-‐only updates as well as give customers the ability to perform out-‐of-‐cycle critical updates.

Cisco Servers supported by this ISO image This release of FWUCD supports following MCS servers:

• MCS-‐7816-‐I3 (x3250) • MCS-‐7816-‐I4 (x3250-‐M2) • MCS-‐7816-‐I5 (x3250-‐M3) • MCS-‐7825-‐I3 (x3250) • MCS-‐7825-‐I4 (x3250-‐M2) • MCS-‐7828-‐I4 (x3250-‐M2) • MCS-‐7825-‐I5 (x3250-‐M3) • MCS-‐7828-‐I5 (x3250-‐M3) • MCS-‐7835-‐I2 (x3650) • MCS-‐7835-‐I3 (x3650-‐M2) • MCS-‐7845-‐I2 (x3650) • MCS-‐7845-‐I3 (x3650-‐M2)

Cisco Servers supported by earlier versions of FWUCD

FWUCD version 2.5(1) list of servers: • MCS-‐7815-‐I2 (x206m) • MCS-‐7825-‐I2 (x306m) • MCS-‐7835I-‐2.4 (x345) • MCS-‐7835I-‐3.0 (x345) • MCS-‐7835-‐I1 (x346) • MCS-‐7845-‐I1 (x346)

FWUCD version 2.1(1) list of servers: • MCS-‐7815-‐I1 (x206) • MCS-‐7825-‐I1 (x306)

Notes • Note: If you are using an HP or HP equivalent server, please reference the

current FWUCD-‐x.x.x-‐H readme file. • Note: If you are using a Cisco or Cisco equivalent server, please reference the

current FWUCD-‐x.x.x-‐C readme file. • Note: Firmware operates at the hardware level and therefore applies to

server independent of underlying software stacks/deployments.

Resolved Caveats The FWUCD is intended to be a cumulative update. Updates included in the prior releases of the FWUCD should also be contained in the latest release. Unless otherwise noted, please use the latest version of the FWUCD. The below chart lists the current and previous resolutions the FWUCD addresses:

Version Defect Firmware Version Description 3.6(6) CSCtt15868 11.0.1-‐0042 IBM ServeRAID-‐MR10M SAS controller

Version Defect Firmware Version Description firmware

3.6(6) CSCtt15861 5.2.0-‐17002 IBM ServeRAID 8k and 8k-‐l BIOS and Firmware Update

3.6(6) CSCtt15769 RAID Firmware Version 1.30.10.00

IBM SAS HBA Controller BIOS and Firmware update v2.74

3.6(5) CSCtq62812 (Replaces CSCtk08652 CSCtf77134)

11.0.1-‐0040 Critical Update 7835-‐I3 and 7845-‐ I3; RAID FW

3.6(4) CSCto34606 1.2_02 Optical Drive Compatibility Update for 7835-‐I3 and 7845-‐I3

3.6(3) CSCtn42797 (replaces CSCti13862

and CSCtj11698)

1.08.01 Critical Update 7816-‐I4, 7825I4, 7828-‐I4, 7816-‐I5, 7825I5, 7828-‐I5 Drive Firmware. Replacement for previous Drive Firmware packages below.

3.6(2) CSCtj54331 1.09 (D6E149B) Critical Update: 7835-‐I3 and 7845-‐ I3; uEFI FW (see caveat in Firmware Notes below)

3.6(1) CSCtk32924 3.65 (7816/25/28-‐I3) 3.09 (7816/25/28-‐I4) 4.61 (7835/45-‐I2)

5.2.2 (7816/25/28-‐I5, 7835/45-‐I3)

Update 7816-‐I3, 7825I3, 7828-‐I3, 7816-‐I4, 7825I4, 7828-‐I4, 7816-‐I5, 7825I5, 7828-‐I5, 7835-‐I2, 7845-‐I2 7835-‐I3 and 7845-‐I3 NIC FW

3.6(1) CSCti40794 1.04 (7816/25/28-‐I4) 1.12 (7835/45-‐I2)

Update: 7816-‐I4, 7825I4, 7828-‐I4, 7835-‐I2 and 7845-‐I2; RSA FW

3.6(1) CSCtk02951 1.30.00 Critical Update: 7816-‐I4, 7825I4, 7828-‐I4, 7816-‐I5, 7825I5, and 7828-‐I5; RAID FW

3.6(1) CSCtk06893 1.18.86 Critical Update: 7816-‐I3, 7825-‐I3 and 7828-‐I3; RAID FW

3.6(1) CSCtk32845 5.2.0-‐16002 Update 7835-‐I2 and 7845-‐I2; RAID FW

3.6(1) CSCtk08652 (Replaced CSCtf77134)

11.0.1-‐0033a Critical Update 7835-‐I3 and 7845-‐ I3; RAID FW

3.6(1) CSCtk32745 (replaced

CSCtf77150)

3.20 (DSYT75X) Update 7816-‐I5, 7825I5, 7828-‐I5, 7835-‐I3 and 7845-‐I3 DSA FW

3.6(1) CSCtk32713 (replaced CSCti28675)

1.22 (YUOO84C) Critical Update: 7816-‐I5, 7825I5, 7828-‐I5, 7835-‐I3 and 7845-‐I3; IMM FW

3.6(1) CSCtk01187 1.09 (D6E149A) Critical Update: 7835-‐I3 and 7845-‐

Version Defect Firmware Version Description (replaced CSCti28675)

I3; uEFI FW (see caveat in Firmware Notes below)

3.6(1) CSCtk32715 1.08 (GYE142AUS) Critical Update: 7816-‐I5, 7825I5, 7828-‐I5, uEFI FW

3.6(1) CSCtk32734 (replaced CSCti13862)

1.08 (D6E148B) Critical Update: 7835-‐I3 and 7845-‐ I3; Drive FW

3.5(1) CSCti13862 (replaced

CSCtc26325)

1.06 Critical Update 7835-‐I3 and 7845-‐ I3; Drive FW

3.5(1) CSCti28675 (replaced CSCtf96618

and CSCtf77184)

1.08 uEFI (D6E148B) 1.14 IMM (YUOO73M)

Critical Update 7835-‐I3 and 7845-‐ I3; uEFI and IMM FW (see caveat in Firmware Notes below)

3.4(1) CSCtf96618 (replaced

CSCtd75854)

1.07 (D6E145F) Critical Update 7835-‐I3 and 7845-‐ I3; uEFI FW


CSCtd75856)

1.10 (YUOO57H) Critical Update 7835-‐I3 and 7845-‐ I3; IMM FW


CSCtd75752)

3.01 (DSYT60KUS) Critical Update 7835-‐I3 and 7845-‐ I3; Embedded DSA FW


CSCte23964)


3.2(1) CSCtd75752 2.35.28 Critical Update 7835-‐I3 and 7845-‐ I3; Embedded DSA FW

3.2(1) CSCtd75854 (replaced

CSCtc41692)

1.05 (D6E131C) Critical Update 7835-‐I3 and 7845-‐ I3; uEFI FW

3.2(1) CSCtd75856 (replaced

CSCtc32344)

1.07 (YUOO48E) Critical Update 7835-‐I3 and 7845-‐ I3; IMM FW

3.2(1) CSCte23964 (replaced

CSCtc10887)


3.1(1) CSCtc26325 1.05 Critical Update 7835-‐I3 and 7845-‐ I3; Drive FW

3.1(1) CSCtc10887 11.0.1-‐0019 Critical Update 7835-‐I3 and 7845-‐ I3; RAID FW

3.1(1) CSCtc32344 1.05 (YUOO32I) Critical Update 7835-‐I3 and 7845-‐

Version Defect Firmware Version Description I3; IMM FW

3.1(1) CSCtc41692 1.03(DE6128D) Critical Update 7835-‐I3 and 7845-‐ I3; uEFI FW

For additional details please reference the above identifiers (CSCaaNNNNN) in the Cisco Bug Toolkit: http://www.cisco.com/go/bugs

Scope The following section includes instructions on how to identify current firmware versions and to determine whether or not the updates are applicable.

Obtaining Firmware Versions Please follow one of the steps below to check existing firmware versions:

1. Use the Firmware Update CD by following steps in the Installation section. The FWUCD will check the system and determine if the updates are applicable. OR,

2. Boot Option: • 7816/25/28-‐I5 and 7835/45-‐I3:

o During boot up press the F1 key when the user sees the below screen.

o At the next screen highlight the "System Information" option and press enter.

o At the next screen highlight the "Product Data" option and press enter

o The versions of uEFI(Host Firmware), IMM, and DSA (Diagnostics) will be displayed.

o The Array Controller versions are displayed during POST. • 7816/25/28-‐I3, 7816/25/28-‐I4 and 7835/45-‐I2

o BIOS version is displayed during POST. More detailed information is available by continuing these steps

o During boot up press the F1 key when the user sees the below screen.

o At the next screen highlight the "System Information" option and press enter.

o At the next screen highlight the "Product Data" option and press enter

o The versions of BIOS, Diagnostics (where applicable), and RSA2 (ASM) (where applicable) will be displayed.

o For BMC version – select “Advanced Setup” from the initial BIOS Setup screen

o Select BaseBoard Management Controller (BMC) Settings o The BMC firmware version will then be displayed at the top of the

resulting screen. o The Array Controller versions are displayed during POST.

3. Cisco Unified Communications Manager 7.1 and above. • 7816/25/28-‐I3, 7816/25/28-‐I4, 7816/25/28-‐I5, 7835/45-‐I2 and

7835/45-‐I3 o Log into the CLI and run the command: “utils create report

hardware” o A SystemReport file gets generated, for example:

admin:utils create report hardware *** WARNING *** This process can take several minutes as the disk array, remote console, system diagnostics and enviromental systems are probed for their current values. Continue (y/n)?y IBM detected - collecting system information...Done The hardware report files are: 4194PBQ_KQWAKYR_20100930-161716.xml.gz 4194PBQ_KQWAKYR_20100930-161716.txt HardwareReportConsoleOutput_20100930041712.txt

o To retrieve the hardware report files, use CLI command: “file get activelog platform/log/<filename>”, where: <filename> is the name of the file as listed above.

o To retrieve diagnostics use CLI command (using the above for an example): file get activelog platform/log/SystemReport-4194PBQ_KQWAKYR_20100930-161716.txt

o To push the file to an SFTP server, run the CLI command indicated in the report. In the example above, the command is: file get activelog platform/log/SystemReport-4194PBQ_KQWAKYR_20100930-161716.txt

o Open the SystemReport file and check the component and firmware strings for your server. Scroll down to your servers section in Firmware Reference Tables in section 5 below. If the component has a match the AND the firmware version is below the associated version listed in the table, the server is impacted by the advisory.

Installation and Setup Instructions

Updating the Firmware The FWUCD will detect if your server has installed hardware that requires

Any firmware updates. If either the vendor of the host system or the server models are unsupported by the current version of the FWUCD, then the CD reports an appropriate message.

Update Instructions a) Verify MD5: 9339f5052b3f2d7643253ad204c83c07 b) Burn the ISO to a DVD Media and verify c) Optional: plug in a USB key into the server, so that FWUCD operation logs can

be collected d) Boot the server with the FWUCD-‐3.6.6-‐I media e) Select “Updates” at the IBM Toolcenter Welcome Screen f) Select "Click here to Start Update" at the next screen g) Click the "I accept the terms in the license agreement" h) The CD will automatically detect applicable firmware updates and make

recommendations i) Verify that the firmware updates you would like to deploy are selected.

Please select any optional updates not recommended based on your needs, e.g., refer to Firmware Note 2 below in section Important Firmware Notes.

j) Click on Next to start updates k) Wait for the updates to complete, and verify that the updates were successful l) Click on Next to continue to next screen with option to collect logs m) Optional: Logs collection:

a. If you want to collect logs for FWUCD operations, then click on Save Logs.

b. If there was no USB key plugged in already, then i. There will be an error message ii. In case of error message, press OK and/or cancel to get back to

updates Complete screen iii. Insert a USB key iv. Press OK with message about USB file v. Retry to save logs

c. If there was a USB key plugged in already, then i. Select the USB key from drop down option ii. Click on OK to save logs iii. Click OK when you see success message

n) Click on Finish to end updates o) Click on Exit to exit FWUCD p) Click on OK for confirmation q) Server will eject FWUCD and reboot

Illustrated Update Instructions a) Boot the server with Cisco Firmware Update CD 3.6.6-‐I media inserted in the

CD/DVD drive

b) Server will complete the initialization and boot into FWUCD. There will be a boot prompt, let it timeout and boot into FWUCD:

c) Once FWUCD boot is complete, it will present with Welcome Screen as below. Click on Updates link:

d) Select "Click here to Start Update" at the next screen

e) Click the "I accept the terms in the license agreement"

f) The CD will automatically detect applicable firmware updates and make recommendations. For each hardware component automatically checked, the CD has a newer version of the firmware:

g) The CD has a timer of 60 seconds. If you do not make any changes it will

proceed to install the selected firmware. Verify that the firmware updates you would like to deploy are selected. Please select any optional updates not recommended based on your needs, e.g., refer to Firmware Note 2 below in section Important Firmware Notes. Click on Next to start updates

h) You will see the below illustration as the CD updates the components. This may take several minutes:

i) Wait for the updates to complete, and verify that the updates were successful

j) Click on Next to continue to next screen with option to collect logs

k) Optional: Logs collection:

a. If you want to collect logs for FWUCD operations, then click on Save Logs.

b. If there was no USB key plugged in already, then

i. There will be an error message

ii. In case of error message, press OK and/or cancel to get back to updates complete screen

iii. Insert a USB key

iv. Press OK with message about USB file

v. Retry to save logs

c. If there was a USB key plugged in already, then

i. Select the USB key from drop down option

ii. Click on OK to save logs

iii. Click OK when you see success message

l) Click on Finish to end updates m) Click on Exit to exit FWUCD

n) Click on OK for confirmation

o) Server will eject FWUCD and reboot p) To check if all the firmware are up-‐to-‐date, user should reboot the server

using same FWUCD again. If all firmware updates are successfully applied, then there will not be any updates.

Other Instructions / Notes / Troubleshooting • These firmware updates must be reapplied after any hardware RMA,

replacement, or exchange of the affected components. This firmware update is tested by Cisco and may supersede minimum versions bundled with other software stacks.

• During the exit of the FWUCD the user can see pages of multiple, illegible control characters. This is normal.

• On some 3650-‐M2 based systems (7835-‐I3, 7845-‐I3, the IMM must be flashed before the uEFI. Should the uEFI update show failed, while the IMM update succeed, re-‐run the FWUCD, and the uEFI will now succeed.

Firmware Reference Tables

7816/25/28-‐I3 (x3250) Component Firmware Version

RAID BIOS 6.22

RAID Firmware 1.18.86 NIC 3.65

7816/25/28-‐I4 (x3250-‐M2) Component Firmware Version

RAID BIOS 6.30.00 RAID Firmware 1.30.10 RSA2 (Optional Component)

1.04/1.05 (Build M9EP09A) (see Firmware Note 2 below for important information regarding this update)

NIC 3.09 Optical Drive UJDA 1.02.02

7816/25/28-‐I5 (x3250-‐M3) Component Firmware Version

uEFI 1.08 (Build GYE142AUS) IMM 1.22 (Build YUOO84c) RAID BIOS 6.30.00 RAID Firmware 1.30.10 pbDSA 3.20 (Build DSYT75X) NIC 5.2.2 Optical Drive UJDA 1.02.02

7835/45-‐I2 (x3650) Component Firmware Version

BIOS 1.17 RAID 5.2.0-‐17002 RSA2 (Optional Component)

Version 1.12 (Build GGEP40A) (see Firmware Note 2 below for important information regarding this update)

NIC 4.6.1 Optical Drive UJDA 1.02.02

7835/45-‐I3 (x3650-‐M2) Component Firmware Version

uEFI 1.09 (Build D6E149B) (See Firmware Note 1 below for important details related to this update)

IMM 1.22 (Build YUOO84c) RAID Firmware 11.0.1-‐0042 pbDSA 3.20 (Build DSYT75X) NIC 5.2.2 Optical Drive UJDA 1.02.02

HDD Firmware Tables

7816/25/28-‐I4 and 7816/25/28-‐I5 HDD Product ID Firmware Version

WDC WD2502ABYS-‐23B7A 02.03B07 WD2502ABYS-‐23B7A 02.03B07

7835/45-‐I3 HDD Product ID Firmware Version

ST9146802SS B52B ST9146803SS B53B ST9146852SS B629 CBRCA146C3ETS0 C370 CBRBA146C3ETS0 C49C ST9300503SS E536 ST9146752SS E625 MBB2147RC SB07 MBD2147RC SB19 MBD2300RC SB19 MBE2147RC SC16

Important Firmware Notes 1. When upgrading FROM uEFI version 1.07: Due to issue detailed in IBM

Retain Tip H197332 (detailing where the system boots to the backup uEFI image) it will be necessary to follow one of the workarounds documented in the retain tip and paraphrased below. See the Retain tip for a full overview of the issue. The following workarounds will only be required once after upgrading from uEFI version 1.07:

a. Pressing F3 during the Power On Self Test will switch the system back to the primary bank, OR

b. Doing a cold boot (removal and then restoration of external power to the server chassis)

2. The RSA2 Firmware updates are Optional updates provided for compatibility with newer client side JRE versions, and are not automatically applied like the other more critical firmware updates. As such they will need to be manually selected on affected systems in order to be applied. Please refer to following for details on JRE and browser/OS requirements: ftp://ftp.software.ibm.com/systems/support/system_x_pdf/43w7827.pdf

Trademarks and Notices Copyright© 2011 Cisco Systems, Inc. All Rights Reserved

Disclaimer Per Cisco's EOL policy, available at http://www.cisco.com/en/US/products/products_end-‐of-‐life_policy.html, the FWUCD has not been tested against any Application that is beyond the End of SW Maintenance date. The user assumes all risk if the upgrades contained in the FWUCD are installed on a server that is running Applications that are beyond the End of SW Maintenance date. THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. CISCO SYSTEMS, INC., DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, CISCO SYSTEMS, INC. GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS.

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