cisco webex training center - capilanou.ca · cisco webex training center training center allows...
TRANSCRIPT
Kenneth Dowdell
12/07/2017
Cisco WebEx Training CenterHost Orientation
Agenda
Content Sharing
High Quality Video
Video Sharing
Breakout Sessions
Administer Tests
Visual Attention Indicator
Quick Response Tools
Threaded Q&A
Polling
Network Based Recording
Integrated Hybrid Audio
Reporting and Assessment
e-Commerce
LMS Integration
• Value of Training Center
• Feature Review
• Next Steps
Cisco WebEx Training Center
Training Center allows you simultaneously slash costs, extend audience reach, and provide a more impactful learning experience.
WebEx Training Center is a hosted online training solution that lets you
deliver highly interactive, live instruction to any user, anywhere with Web
access.
It features innovative real-time tools, such as high-quality video and
breakout sessions to actively engage learners and enhance retention.
ClassEffectiveness
Online Instructional ChallengesClass
InteractivityMaterial
ComprehensionParticipantAvailability
• Knowing learners are engaged when there is no visual cue from the audience
• Measuring knowledge retention
• Making the class interactive and not just a one-way conversation
• Building rapport between instructors and learners
• Ensuring that learners are “getting it”…
• … and retaining the information after the class has ended
• Overcoming scheduling conflicts
• Leveraging availability of special guest instructors or presenters
Training Center Features
Presentation or DocumentUsed to share any type document that can be
printed from your computer, such as a
PowerPoint, Word, or Excel document.
ApplicationUsed to share one or more applications on
your computer to demonstrate software or
edit documents.
DesktopUsed to share your entire computer desktop–
including applications, windows, file directories,
and so on.
WhiteboardUsed to write text and draw objects as if you
were using a conference room whiteboard.
Web ContentUsed to share a Web site so that attendees can
navigate the “content” of the site independently.
Web BrowserUsed to share a Web site so that attendees can
watch you navigate the site.
Content Sharing
High-Quality Video
Engage learners and personalize the online
training experience
FEATURE HIGHLIGHTS
• High-quality resolution: 360p
• Active speaker switching
• View up to 6 video thumbnails at a time –scroll to see more
• Lock in on presenter or participant
• Self adjusting video quality
• Display flexibility: theater mode, full screen mode, thumbnails
• Webcam or video cam
Real-Time Video Sharing
c
Breakout Sessions
• Private, small group collaboration and brainstorming
• Promotes active participation and learning
FEATURE HIGHLIGHTS
• Share documents, presentations, whiteboards, videos, applications etc.
• Choose to separate audio sub-conferences
• Pre-defined, manual or random assignment of attendees to sessions
• Broadcast messages to all breakout sessions
• Present content from breakout session in the main session
• Instructors can “wander” across breakout sessions
Integrated Testing Engine
FEATURE HIGHLIGHTS
• Multiple question types
• Deliver tests before, during or after session
• Automatic scoring and reporting
• Store and re-use tests
Visual Attention Indicator
• Monitor individual and overall class attentiveness
• Allows you to course correct and regain audience attention
FEATURE HIGHLIGHTS
• Individual attention indicator (!) next to name based on active window
• Global attentiveness meter for the class
• Data available under reports
Quick Response Tools
• Real-time feedback and communications with trainees
FEATURE HIGHLIGHTS
• Hand raising
• Automatic ordering of raised hands (visible only to panelists)
• Yes/No or Agree/Disagree
• Indicate to instructor to go faster or go slower
• Emoticons
• Count of Yes/No answers
Indicate to the instructor to go faster
Threaded Q&AAnswer, track and manage audience
questions during training
FEATURE HIGHLIGHTS
• Question prioritization
• Questions can be asked and answered privately
• Response options
Private
Public
Defer/dismiss
Assign to colleague
Marked as responded verbally
Polls• Get instant feedback and opinions
• Share group views
FEATURE HIGHLIGHTS
• Deliver multiple polls in one session
• Question formats: multiple choice/multiple answer, multiple choice/single answer, short answer
• Instant tabulation
• Show instant reports
• Share poll results
• Save poll results in consolidated file (.csv, .txt, .html)
Network-Based Recording
Record One Time Truncate Recording Play Back Many Times
Network-Based RecordingAccessed and Played on Network
Network-Based RecordingRecorded and Saved to Network
Integrated Hybrid Audio• Fully integrated audio for seamless
experience – host can know who’s talking, mute/un-mute attendees individually or collectively
FEATURE HIGHLIGHTS
• Telephony, VoIP or mixed mode options for
flexibility and cost savings
• Mixed mode conferencing possible within
main session and breakout sessions.
• Global access telephone numbers
• Call-in, call-back, toll and toll-free options
• Encourage usage of computer audio (VOIP) in order to avoid the typically higher cost telephony charges
Rich Reporting and Assessment
• Registration
• Attendance & Attention
• Polling
• Sessions Delivered
• Recorded Session Registration
E-CommerceMonetize training and instruction
FEATURE HIGHLIGHTS
• Sell live or recorded sessions
• Supports US, CAN and UK currencies
• Flexible payment options
• Configure credit cards and currency
• Ability to edit/delete coupons
• PayPal PayFlow Pro and Website Payments Pro supported out-of-the box
LMS Integration
*Cisco does not manage integrations
FEATURE HIGHLIGHTS
• Bring WebEx synchronous and collaborative learning functionality to your Learning Management System
• WebEx Training Center’s open APIs facilitate integration with different LMS platforms*
• Integrations can be performed by Cisco Advanced Services or your LMS partner
Q&A
THANK YOU!
Appendix
Centers ComparisonProduct Comparison Cisco WebEx
Meeting Center
Cisco WebEx
Training Center
Cisco WebEx
Event Center
Cisco WebEx
Support Center
Capacity Up to 1,000 Up to 1,000 Up to 3,000 Up to 10
Real-time presentation, application, desktop,
browser and whiteboard sharingDesktop and App Only
Polling
Mobility
Q&A Panel
Visual Attention Indicator
Breakout Sessions
Testing
Practice Room
Custom Registration
Lead scoring & sourcing
Desktop Support, WebACD queue, System
troubleshooting tools