cisco voice solutions for small business

© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCisco SMB UC Positioning 070208 1

Cisco Voice Solutions forSmall Business

Leroy Kijl, TBM

Jens Demmer – Product Manager

2© 2008 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialCisco SMB UC Positioning 070208

Evolutie van Cisco met Small Business


IT moet schaalbaar zijn, een lage TCO hebben en moet uitgerust zijn met vele features voor

het dagelijks gebruik.

IT moet de mogelijkheden geven om mijn applicaties te

integreren om te differentiëren

IT moet betrouwbaar en eenvoudig zijn en

het moet perfect passen binnen de bedrijfsprocessen

Verschillende gebruikers, Verschillende Stijlen, Verschillende Oplossingen


Small Business Product Mix

Draadloos

Beveiliging

Video

Opslag

Switching

Routing

Cisco Small Business Series

Cisco

Cisco Partner Programma’s

• Oplossingsgerichte benadering richting het MKB (Pro Series)

• Producten ontworpen op samen te werken

• Centrale configuratie & beheer (Cisco Configuration Assistant – CCA)

• Voor Kleinzakelijk

• Eenvoudig beheer en installatie

• Betaalbaar met de juiste fuctionaliteiten

• Small Business Support

Cisco Support (TAC)

Cisco Small Business Support Center

Cisco Small Business Pro Series

Telefonie

Video

Routing

SwitchingBeveiliging

Draadloos

• Cisco IOS en CLI (Command Line Interface)

• Schaalbaar end-to-end• Goed uitbreidbaar

• Intelligent• Hoge beschikbaarheid

• Enterprise Management• Premium support

• Punt producten

• Ruim assortiment

• SNMP management

Serv

ices e

n F

un

cti

on

ali

teit

en

Schaalbaarheid

Systemen

Producten

Enterprise Class


Compleet Portfolio

Firewall

UTM

Anti-Virus

VPN Unified Communications

Spam

Grootste

Portfolio van

Product en en

oplossingen voor het MKB

CommunicateCommunicate

SecureSecure

Allscripts

CRM

MitchellOne

TimecardConnectConnect


Cisco Unified Communications for Small and Medium Businesses

Smart Business Communications

System

Unified CM Express

Unified CM Business Edition

Unified 500 Series

MCS 7828Integrated

Services Routers

Up to 104 users

Voice, messaging, video, data

PSTN, FXS

Basic VPN, firewall

30 – 250 users

Voice, messaging, video, data

PSTN, FXS

VPN, firewall

100+ users

Voice, messaging, mobility, video

Advanced UC applications

Unified CM Express Unified CM Express Unified CMCall Control

Platform

Integrated Services

BusinessSize


Desktop IP Business Phones

The Cisco Smart Phone Appliance (SPA) Advantage

Consistency

Software Architecture

Provisioning Automation

Firmware Management

Standards Implementation

Feature Set Across Platforms

Consistency

Software Architecture

Provisioning Automation

Firmware Management

Standards Implementation

Feature Set Across Platforms

Security

Service Provisioning

Signaling Transport

Media Transport

Device Access

Security

Service Provisioning

Signaling Transport

Media Transport

Device Access

Leadership

Innovative Product Roadmap

Comprehensive Interoperability

In-House Feature Development

Exceptional Experience in BB VoIP

Expert & Timely Support

World-Class Partners

Leadership

Innovative Product Roadmap

Comprehensive Interoperability

In-House Feature Development

Exceptional Experience in BB VoIP

Expert & Timely Support

World-Class Partners

The Cisco

SPA

Advantage

The Cisco

SPA

Advantage

Over 14 Million Ports Shipped

WiFi PhonesTriple-Play, SOHO & Small Business

Routers / Gateways

Stand-Alone

Terminal Adapters


Cisco Small Business Analog Telephone Adaptors (ATAs)

PAP2T SPA2102 SPA3102 SPA8000 WRP400

SPA Model Service Lines (FXS)

Active Calls

3-Way Conferences

Router PSTN (FXO)

Connection

PAP2T 2 2 1 N 0

SPA2102 2 4 2 Y 0

SPA3102 1 3 1 Y 1

SPA8000 8 16 8 N 0

SPA8800 4 12 4 N 4

WRP400 2 4 2 Y 0

SPA8800


SPA3102 - ATA + PSTN GW + RouterSPA3102 – ATA + PSTN

Gateway + Router� 1 RJ-11 FXS Port

� 1 RJ-11 FXO Port

� 2x 100BaseT WAN + PC Ports

� T.38 RT Fax

� SIP over TLS

� IP Media Loopback

� Micro-Density VoIP GW & ATA Combo

� DHCP Server + client

� PPPoE & MAC Address Clone

� Advanced Call Routing Functionality

PSTN Gateway with Authentication

Multiple Dial Plans with Targeted Routing

Failover to PSTN (FXO) on Power / Network Outage

� QoS – Voice Packet Prioritization

� Port Forwarding, DMZ

� Router or Bridge Modes

� Remote Web Management

� Similar Styling / Size as PAP2T

For residential and professional VoIP users that

requires PSTN Fallback support

- 1 phone or 1 fax (PT and T.38)- 2 10/100 Mbps Ethernet ports (1 LAN + 1 WAN) - Affordable price

Typical Application Service scenario:

Residential/Professional Voice over Broadband

- Cable, ADSL access- Telephony/Fax + PC Access with PSTN routing & Fallback- Might be a country requirement (e.g. Turkey, UK)

BroadbandBroadband

ServiceService

CoreCore NetworkNetwork

PSTNPSTNPSTNPSTN

AnalogPhone/Fax

SPA3102Existing BroadbandModem or Gateway(1 or more LAN port)


SRP500SBTG SP Managed CPE

Small Business

up to 10

Small Business

up to 50

Small Business

up to 100

Entry Level

Data, Voice, Wireless Ethernet Based

SRP 500 Series

Data, Voice, Wireless, 3G,Security

Application Intelligence Ethernet/DSL

Data, Voice, Security

Advanced IOS featuresEthernet/xDSL/T1/Cable

SOHO

Featu

re F

unctionalit

y/P

rice

WRP400

SRP520

SRP540

IAD880

IAD2430


Cisco SRP 500 Series

Best for

� For small businesses up to 50 users

Features

� Support for voice, data, security, applications

� WAN: Ethernet or ADSL (Annex A/B)

� Firewall and IPsec VPN

� Built-in 4-port managed switch

� Built-in 802.11n wireless access point

� 3G ready through USB modem

� Interoperable with most soft switches

Flexible, Cost-Effective CPE for Small Businesses


Dedicated Internet Access3G

FXO

IP Centrex

FXS

SRP = Services Ready Platform

INTERNET

PSTN

SIP Trunking to IP PBX

Embedded IP PBX

FXS

PBX Interconnect

FXS

PBX


Cisco’s SPA500 Family IP Phones

Price

Featu

res

SPA502G

SPA504G

SPA508G

SPA509G

• 12 Lines / Programmable Keys

• Backlit Display (B&W)

• USD $240



• USD $225



• USD $189

• 1 Line / Programmable Keys


• USD $164

SPA501G


• 4 Fixed Function Keys

• No Display

• USD $135

All Phones Support:- SPCP and SIP Protocols- Speakerphone (Full Duplex)

- HD Voice (G.722)

- PoE – 802.3af

- FE PC Port (10/100BaseT)

- Multi-Language Localization

- Up to Two 32-Button Side Cars (SPA500S)

SPA525G

• 5 Lines

• Color Display (Hi-Res)

• WiFi Client

• Bluetooth (Headset)

• 5 Programmable Keys

• USD $430

•3 Sidecar for SPA500 Family Phones

•2 Programmable Keys

• No Display (Paper)

• Up to 2 Supported per SPA500 Phone

• Powered by IP Phone

•USD $95

SPA500SSidecar


USB 2.0Music Player

USB 2.0Digital Photo Frame

HeadsetBluetooth®

or

2.5 mm Stereo Headset

Network

Wired Ethernet with

POE or

802.11g Wireless

Unified Communications

SPCP for UC500

IP Telephony

SIPv2 for SPA9000and 3rd pty Call Control

SP Deployment - Management

Secure Remote Provisioning and Remote Customization (RC)

News Service

RSS feeds(SIP)

Corp. Directory access

LDAPv3 (SIP) orCisco® XSI

SPA525G Key Features

Receptionist phone (SIP only)

Up to 2 SPA500S attendant Console


Smart Business Communication Systems 2.0Simple, Complete, Secure Communications for Small Businesses

• 8 to 100 users

• Desktop & Rackmount Models

• Optional Integrated WLAN AP on desktop models

• More License Upgrade Options

IP Phones

• All Cisco Unified IP Phones supported including new Cisco SPA 500 Series

Switching

• Small Business Pro ESW 500 Series Switches with options for PoE, non-PoE, 10/100, GigE, with 8, 24, and 48 ports

Wireless

• 802.11n 2.4GHz or 5GHz Dual Model Access Point

• T1, DSL, Dual-E WAN Connectivity for central and remote sites including tele-worker

Unified 500 Series 7900 & 500 Series ESW 500 Series AP500

Unified Communications

Business & Productivity Applications

Video Monitoring

SR520

NEW

Third Party Network Monitoring Tools

Cisco Configuration Assistant 2.2

WAN for Central & Remote Sites

Advanced Security

SA 500

•Firewall (SPI)

•Email Security (Anti-x) Web Security (Filtering)

•IPsec and SSL VPN

•VeriSign Identity Protection

•Optional 802.11n

•GE WAN port + Optional port (WAN, DMZ or LAN)


Cisco Small Business Pro

Unified Communications 500 Series

8 U

48 User

License Upgrade to

64

16 User 24 User

32 User

8 U W/L

UC 520U

sers

Desktop Rack Mount

8 User w/ Wireless

License Upgrade to

32

UC 540

Desktop

UC 500: Call Processing, Voice Mail, Security, Wireless

SBCS Components: Secure Routers, Switches, IP Phones, CCA & Applications

16 User

License Upgrade to

104

Rack Mount

UC 560

Today Sept ‘09 Nov ‘09


Cisco HSB Communications

� System tested, documented provisioning

� Best-in-class QoS enabled for VoIP

� Back-up SIP proxy server

FAX

IAD / SRPESW Switch

SPA Phones

Best-in-Class Cisco CPE

Hosted Telephony

NMSNMS

Management

Cisco HSB Communications


Cisco Small Business Offering a Complete Solution

Cisco small business routers

Public

Internet

Public Switched

Telephone Network (PSTN)

Hosted Inc.Hosted Inc.

Carrier SIP Network

Cisco SPA 504 IP Phone

Cisco SPA525 IP Phone (Wifi)

Cisco SPA 525 and SPA 500S and Cisco WIP310

IP Phones

Quality of Service Quality of Service infrastructureinfrastructure

Solution grows with Solution grows with customer customer

Investment protection for Investment protection for Hosted to Premise Hosted to Premise

Cisco ESW 500 Switch

Designed to work together: Designed to work together: Routers, switches, and phonesRouters, switches, and phones

Cisco ESW 500 Switch Cisco SPA 504 IP Phone

Premise Co.Premise Co.

Cisco SPA 525 with SPA 500S

Cisco Unified Communication 500

Cisco small

Business routers


Executive Summary

cisco voice solutions for small business

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