cisco spark overview presentation
TRANSCRIPT
Cisco Spark Overview Presentation
April 2015
2C97-734277-00 © 2015 Cisco and/or its affiliates. All rights reserved.
What You Will Learn
How teamwork is changing
What is Cisco® Spark
Cisco Spark key features and benefits
Key use cases
Subscription offers
Recap
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How Does Your Collaboration Solution Address These Challenges
Business Imperatives
We need to become more agile and responsive in the face of increased competition and a
faster pace of change
We need to innovate, expand into new markets, and grow
revenue
We need to cut costs and increase operational
efficiencies
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TodayInterdependent workFlexible, self-regulated agile teamsTeam from anywhereWork with employees, partners, and customers
PastIndividual work
Fixed, long-term teamsTeams in the officeWork mostly with
employees
The Way We Work Has Changed
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User Behavior TransitionYesterday Today
Consumerization of IT and BYOD and BYOA
Consumer ease-of-use apps for teams “Bring your own collaboration”
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Complexity Prevents Growth
The question remains, how can we bring all these people and variables together to share information and collaborate as if everyone was in the same room?
They may use different types of devices.
People may join from different locations and work environments.
The number of people joining a meeting can impact the collaboration tools needed, and adds many variables.
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Simplicity Creates Growth
Our portfolio makes collaboration easy.
Our products work better together.
We provide a consistent experience and a common way of managing, deploying, and provisioning products and technologies.
Making collaboration simple helps your organization grow.
Cisco® Collaboration
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Unlimited virtual rooms
Introducing Cisco Spark
Persistent and secure messaging and file sharing
Face-to-face meetings with screen sharing
Superior business-class experience
Making Teamwork Simpler.
An app that instantly creates a place for teams to work together, where their work can live, and a way to stay connected to it all
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Cisco Collaboration CloudContinuous Delivery That’s Connected and Secure
Iteration FusionSecurity Ecosystem
Engage with users, analyze insights,
constantly improve and deploy
Enable a highly trusted cloud service
Integrate cloud services with
premises/partner solutions
Delivered by partners with enhanced
management and visibility for IT administrators
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Rapid IterationNew Cisco Spark Features
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New Windows Desktop Client Native experience
for PC users
Added Security with Room Moderation
Users can control who can
add others to rooms
Single Pane of Glass for
AdministrationFor IT admins and partners
Rapid IterationRecent Feature Updates
Easily Create Spark Rooms
Around Existing TeamsTurn any of your calendar entries into a Spark room to work together before & after your meetings
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Rapid IterationRecent Feature Updates
Enhanced Meeting Experience
New screen sharing support for Firefox usersUpdated meeting size &
layouts
Send a Message to Any of Your Contacts
Connect your mobile contacts to send
messages and share files with them instantly
Expanded Language
LocalizationFor even
broader reach
13© 2014 Cisco and/or its affiliates. All rights reserved.
Cisco Spark Key Features and Benefits
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An Easier Way to Work with Your Teams
Work together in unlimited virtual rooms that you can easily access
through a searchable, chronological list
Start collaborating with anyone by adding their name or e-mail address
Connect your mobile calendar to create a Spark room for upcoming calendar
entries. Join virtual meetings, including WebEx meetings, in a single tap.
Pull Everyone Together Simpler Way to Work With All Your Teams
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Get Work Done Faster
See files instantly without a download to get to the
important information fast
Share a photo or add a file directly into your
rooms
Review previously shared messages and files at any
time
Cisco Spark for:• iPad and iPhone• Android• Web • Windows• Mac
Quickly Scan Shared Files
Add FilesEven While Mobile
Persistent Content and Context
Consistent and Easy-to-Use Experience on
Every Device
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Accelerate Decision Making
Share your screen to gain
quick alignment
Capture important details while you talk that
can be reviewed later
Initiate a meeting in your rooms of up to 25 people* from
any device
Join meetings in progress anytime so you can switch devices if needed
*Paid subscription feature
Meet, Share, and Recall Keep the Discussion Going
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Work More Securely
Moderate rooms to determine who can add other people*
End-to-end content encryption, and in-transit and media encryption
*Paid subscription feature
Control Access Work Confidently
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Use Case Examples
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Cisco Spark Use Cases
Project managers use it as a place to kick off, follow up, and review progress
Functional teams work in a more personable and flexible way that suits their agile work style
Customer-facing teams share best practices and build a knowledge base on diverse topics
Product development teams create discrete topic-based rooms to stay more organized while balancing multiple initiatives at the same time
Marketing and design teams work faster with external vendors when it’s this easy to get everyone together
Event-focused teams communicate and share updates more effectively while mobile
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Telstra Accelerates Decisions with Cisco Spark
When information doesn’t flow quickly enough, I can’t execute decisions quickly enough. Spark team rooms fill the gap.
“ “
- Akash Jattan, TelstraLocation: AustraliaIndustry: Telecom and IT
Challenges Results with Spark Noisy communications—from email, IM, and other OTT
tools—without “context”
Information not flowing quickly enough for timely decisions
Content scattered in multiple places, creating information gaps
Teams Get Work Done Faster: Employees pay more attention in topic-based rooms with shared content and conversations
Enhanced Relationships: Brief messages and video calls foster more personal relationships
More Productive Meetings: Participants review content beforehand in rooms, which may reduce a 60-minute meeting to 20 minutes
Flexibility to Communicate: Employees can review room content and respond to messages from anywhere, even at home or on the train
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Zdi Embraces Cisco Sparkto Share Field Knowledge
Challenges Results with Spark Find a solution to provide ongoing discussion, so project teams
can be aware of incoming questions or issues and immediately provide assistance
Close the information gaps amongst dispersed project teams so everyone has access to the latest knowledge all at once
Provide one place to collaborate that everyone can easily access
Efficient Knowledge Sharing: Project teams can easily share information, ask questions, and troubleshoot systems and everyone can listen in. Extended team members are now able to quickly jump in and offer assistance if needed.
Increased Productivity on Every Project: Project Managers create a room for every project and can share information, drawings, milestones, and photos in one spot while effortlessly staying up-to-speed on the latest status.
Projects Documented from Start to Finish: At the end of every project, technicians add pictures of every completed project and anyone can reference it for future use at any time.
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Loggoss Provides One Place for Customers to Go for Help
That’s what I want: a cloud-based platform with a simple user experience to bring about collaboration within the community.
“
- Sr. Chengzong Qiu, CEO Loggoss Group& President of Logos & He Foundation
Location: BarcelonaIndustry: Community ServicesSize: 300 Employees
Challenges Results with Spark
Provide support for 70,000 customers: Chinese immigrants to Spain looking to start businesses
Build and share a knowledge base on diverse topics: telephone service, insurance, health insurance, real estate, business consulting, business law advice
Standardize on one communications tool for all customer interactions after the sale
Scalable Collaboration: Agents can staff multiple rooms, and customers can help other customers
One Secure Place for Materials: Provides a secure location to gather and store confidential information
Great Customer Experience: One tool for news, help, and document sharing
“
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Subscription Offers and Next Steps
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Spark Subscription OffersFree
Subscriptions
Message Message and MeetRoom moderation and external participant notifications
Single Sign-On (SSO) and directory sync
Live support
Meetings in rooms with up to 25 participants --
WebEx Meeting Center or Enterprise Edition --
Unlimited rooms and participants
Mobile calendar and contacts integration
Face-to-face meetings in rooms
of up to 3 participants
File sharing
1:1 and group messaging
Online self service
End-to-end content
encryption
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Management PortalSingle Pane of Glass for Partners and Administrators
Easy user onboarding
Enterprise Single Sign-On
Sync with on-premises directory service
Role-based access
Analytics and metrics
User, group, and license management
Partners: Simply launch trials and manage accounts
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Make Collaboration Simple
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Recap
Be the next agile enterprise
Cisco makes collaboration and teamwork simpler
Try Spark for yourself and give us feedback
Start a trial at your company