Leveraging the power of Cisco IOS using NetFlow Analyzer

ManageEngine & the 90:10 principle

ManageEngine Software is used by over 40,000 customers including 3 out of every 5 Fortune 500 companies

•Acquired Products

•Complex Integrations

•Expensive Business Model

Big 4

•Lower Price points

•No integration

•Vendor viability Independent

Point Products

•Single Vendor

•Integrated Value

•Affordable Price Point ManageEngine

Vendor Landscape

IT Management Portfolio

Network

Network Monitoring

Netflow Analysis

Network Config Mgmt

Servers & Applications

Server Monitoring

Application Perf

Monitoring

End User Experience

Desktop

Desktop Management

Asset Management

Remote Control

ServiceDesk

Helpdesk

ITIL Service Desk

Software License Tracking

Windows Infrastructure

Active Directory

SQL Server

Exchange Server

Event Log & Compliance

Windows Event Logs

Syslog Management

Firewall Log Analyzer

Security

Vulnerability Analysis

Patch Management

Password Management

ManageEngine is the only IT management vendor focused on bringing a complete IT management portfolio to the mid sized enterprise

The Need to leverage

• User complaints:

– Slow network

– Dropped calls

– Inaccessibility of business-critical applications

• The reason:

– Bandwidth clogging

The power is yours to use

Cisco IOS

NetFlow NBAR CBQoS IPSLA Flexible NetFlow

Actionable Information

NetFlow Analyzer

Case In Point

Case in point

London

New York

Texas

California

Server Farm, Texas

Scenario

Bob, I’m experiencing poor voice quality

Bob, My calls are getting dropped, please fix it

Bob, Technician

I’m unable to access the CRM, really need that. Please help

0

10

20

30

40

50

60

70

80

90

100

Tickets raised over Time

Tickets raised

Time

Spotting The Problem

Identifying the problem

• screenshot

Interface drilldown

Then and Now

Bulk Traffic 25 %

VoIP 70%

Bandwidth Pipe

THEN

Then and Now

NOW

Bandwidth Pipe

VoIP 45%

Bulk Traffic 50%

Root Cause Analysis

High bulk data

Validating the corrective measures

• Priority changed

• Bulk data applications priority removed

• VoIP traffic prioritized

• QoS policies implemented and validated

CBQoS reporting in NetFlow Analyzer

All is well

VoIP Traffic restored!

First issue closed

Scenerio– 2nd Issue

Server Farm, Texas

London

New York

Texas

Server farm architecture

Root Cause Analysis

Application analysis

NBAR

NBAR – Deep packet analysis – Allows user to recognize applications including those that use

dynamic ports – Layer 7 traffic analyzer

Flexible NetFlow based NBAR

– Done without SNMP polling – Host details obtained through FNF NBAR

Deep packet analysis

Corrective measures

• Peer to peer applications and Skype uninstalled from the host machines

• CRM applications prioritized

• Non-business applications blocked

Bob is a happy man!

Thank You

Mail us at:

netflowanalyzer-support@manageengine.com

Visit us at:

Netflowanalyzer.com

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