cisco collaboration tech update marts 2016

Morten Skanner, [email protected] Per Toft, [email protected]

Cisco Collaboration Tech Update marts 2016

This deck includes reference to forward-looking features (roadmap) which are in varying stages of development and will be offered on a when-and-if-available basis. Roadmap features are subject to change at the sole discretion of Cisco, and Cisco will have no liability for delay in the delivery or failure to deliver any of the features set forth in this document. Derfor vil kun dele af præsentationen blive tilgængelig på cisco.com. Deltagere der udfylder evalueringen får tilsendt en næsten fuld version af præsentationen Ved spørgsmål kontakt Per Toft, [email protected].

Disclaimer

• Collaboration System Release 11.1 og 11.5

• Cisco-Apple udviklingssamarbejde

• Cisco Jabber

• Endpoint firmware

• Collaboration Meeting Room Premises

• Acano

• WebEx

• Spark

Agenda

Cisco Jabber

• Market Presence

• 30M+ Jabber seats, 20%+ YoY growth

• Mobile Activations - ~100% YoY (CY 11-15)

• CUCM / Expressway activations – 40%+ rate

• No cost clients – “Jabber for Everyone”

• Highlights

• All-new compelling user experience on Windows, Mac, iOS, Android

• Addressed Top 5 Sales Objections

• Shipped 4 full-featured releases in CY2015

• 70+ Public Customer References

• Market Momentum vs. Competition

Jabber Has Evolved Time to Take Another Look!

Persistent Chat

Single Sign On

VPN-less Access

Desktop Share

(without call)

Cisco Jabber Has Evolved!

Compelling

User Experience

“Cisco Unified Communications Manager (UCM)/Jabber and Microsoft Lync/S4B are the most commonly deployed UC solutions – with Cisco edging out Microsoft for the first time in this survey’s history.”

“However, the story has changed when we look specifically at which environments are being deployed.

“Cisco UC deployments experienced the largest increase, growing by 14% since the previous

survey. Microsoft, by comparison, decreased by 17% over the same period.”

Source: Wainhouse Research Q4 2015 UC ITDM Survey –

UC Deployments, December 2015

Enterprise Deployment Market Momentum Cisco Jabber overtakes Microsoft Lync / Skype for Business

Jabber Release Schedule

(Indeholder skjulte slides til selvstudie)

Cisco Jabber 11.1

Jabber 11.1 Release

Summary of Jabber 11.1 New Features

Jabber to Jabber Calling

for WebEx Messenger IBM Notes

Contacts Search Jabber.config.xml

for WebEx Messenger (BETA Feature)

Desk phone Video (MSI)

for Windows 10 Apple Watch and

Android wearable support New additional

emoticons

Windows 10

release support

Jabber 11.1 Release

Jabber to Jabber calling • “Jabber to Jabber” voice and video provides basic calling

between clients without UC manager registration for cloud deployments

• Call control uses SDP over HTTPS via Cisco Collaboration cloud, Media G.722&H.264

• Supported only with WebEx Messenger*

• Single call only

• No in calls features

• No conference capabilities

• No Extenal/PSTN calling

When enabled “Jabber call” feature appears on dial menu,

Bemærk platformsangiv elsen

i de følgende slides

* Support for Unif ied CM IM and Presence is being planned for a next Jabber release.


Example Flow

User receives an incoming “Jabber to Jabber” call

Contact is resolved

Call shown as “Jabber Call”


Example Flow

Mid call features not available with “Jabber to Jabber” calling

Mute Audio/Video

Hang-up


Example Flow

Single call only

If an additional call is presented user can hang up in progress call

UC manager call can be placed on hold

Jabber 11. Release

IBM Notes Contact Search (Windows)

• Jabber lets you search for local contacts in IBM Notes (formally Lotus Notes).

• Feature is enabled in the jabber-config.xml file by setting keys to true

<EnableLocalAddressBookSearch> <EnableLotusNotesContactResolution>

• Jabber also supports calendar integration with IBM Notes

Desk Phone Video

Support for Windows 10 • Desk phone enable video

communication for existing desk phone.

• Phone provides audio and video is displayed by Jabber.

• Jabber 11.1 introduces support for Desk phone video on Windows 10 workstations.

• Administrator must install Cisco Media services to enable feature.

Cisco IP

Phone

CDP &

CAST

Data

VLAN Voice

VLAN

Audio

Video

Jabber for

Windows

(Indeholder skjulte slides til selvstudie)

Cisco Jabber 11.5

• 11.5 is the latest Jabber client for Windows, Mac, iPhone, iPad & Android devices.

• New cross platform features

• Major feature alignment for Mac/Windows

• Many new platform specific features including UE enhancements and cross platform feature alignments.

Introduction

• Also known as IM Carbon Copy

• Allows ALL messages to be delivered to ALL logged-in clients

• Notifications are synchronized; if an IM is read on one device, it shows as read on other signed-in devices

• On by default in Cisco Jabber 11.5 or later

• Supported only with WebEx Messenger*

Jabber 11.5 Release

Multiple Device Messaging (MDM)

* Support for Unified CM IM and Presence is being

planned for a next Jabber release.

• Supported in both on-premises & cloud model

• Option appears when more than one contact is selected

• Broadcast IM will appear as same as 1:1 chat on the recipient side

• The sender’s chat window will disappear as soon as the message gets sent

Jabber 11.5 Release

Broadcast IM

• The following will be supported in broadcast IM:

• Text formatting

• Emoticons

• Mentions

• Offline contacts will:

• Not receive messages (WebEx Messenger)

• Receive messages as they log in (Unified CM IM and Presence)

• Broadcast IM can be locally saved or archived for compliance when enabled by system admin (same as 1:1 chats)

Jabber 11.5 Release

Broadcast IM (Cont.)

• Forces Jabber clients to self logout when timer expires

• Timer value is set (in mins) in jabber-config.xml

ForceLogoutTimerMobile

ForceLogoutTimerDesktop

• Once forced logout, Jabber will show the login screen

• Works for all three modes of operation – full UC, IM only & phone only

Jabber 11.5 Release

Logout on Inactivity Timer

The inactive timer starts/resets when:

• On mobile

• Jabber is put into background

• Voice call ends in background or from lock screen

• On desktop

• No mouse/keyboard action

• Call ends using accessories such as headset

Jabber 11.5 Release

Inactivity Timer Triggers

Jabber 11.5

Jabber App on Apple Watch

Jabber for iPhone now provides an Apple watch

app allowing you to use Jabber on your phone.

With the Jabber App on Apple Watch, you can:

• Check new chat messages

• Reply a chat with text (Siri), emoticons, and pre-defined messages.

• Answer/Decline/End a call • Mute/Unmute a call

• Check recent calls • Call back to a contact from recents

• Change your presence

Jabber App on Android Wear

Jabber for Android provides an Android wear

Watch App.

With the Jabber App on Android Wear, you can:

• Check new chat messages

• Reply a chat with text, emoticons, and pre-defined messages.

• Answer/Decline a call • Check recent calls

• Call back to a contact from resents • Play a new voicemail

Jabber for Windows now displays a screen selection menu when a user starts screen share.

Jabber 11.5 Release

Select Screen to Share Window

If using more than 3

monitors a list view is

displayed

Also supports selection via keyboard

Jabber 11.5 Release

Restore Chat on Login : • Restore IM conversations that

were open when the user last logged out of Jabber

• Indicator: Remember my Open

Conversations

• Up to 30 open chats

• Reopened in their original creation order

Jabber 11.5 Release

Chat Alert Sound Selection

• Select chat alert sound

• Select pre-configured • Add your own

• Distinguish notification from Co-

Workers

• Configuration to show default

• Contact-card support has been extended to Jabber conversation windows and docked view

• Main hub support was added in 11.0

• If a contact has more than one phone number, a split call button is now shown on the contact card

Jabber 11.5 Release

Contact Card on hover-over enhanced

Aligns to Mac client

experience

Select and right click number in web browser

Or Select and press Shift+Ctrl+J

Supports popular Windows browsers

Admin can enable/disable feature

Jabber 11.5 Release

Click to call from Web browsers

Internet

Explorer Google

Chrome

Mozilla

Firefox

Jabber Virtual Experience Media Edition* is a software only solution which provides Jabber for Virtual environments. (Citrix/VMware)

Jabber Virtual edition supports IM, Phone mode & Full UC operating modes with many of the feature provided by full Jabber including soft phone operation

Jabber Release 11.5

Jabber for Windows - Virtual Experience

Windows

7 & 8 Dell Wyse

SUSE Linux eLux

Unicon

Also new for 11.5 virtual edition • CPU Score for Linux OS

• HP WES Kiosk mode support

• Virtual channel security (IPC)

* Rebranding product “Engine” to “Edition”

Thin Client support includes:

Jabber 11.5 Release

Desktop Client feature alignment

IM & Presence Features

• Persistent Chat Capabilities

• Chat Room directory

• Chat Room Administration

• Alert on Available

• Locations

Jabber for Mac users benefit from many additional features with 11.5 Windows/Mac feature alignment.

Calling Features

• Call Pickup

• Hunt Group

• Call with Edit

• Extend & Connect

• Custom Ringer

Other features

• HTML Tab

Jabber 11.5 Release

Jabber for Mac, New Presence Features

Location publish

• Share location feature is now

available on Jabber for Mac 11.5 • User can decide if they would

like to share their location • Jabber can prompt when new

locations are discovered

Alert When Available

Jabber 11.5 Release

Jabber for Mac, New Chat Features

Mac client now provides persistent chat room list plus room management capability

Jabber 11.5 Release

Jabber for Mac, New Telephone Features

Pickup Group / Hunt Group Call with Edit

“edit” contact

telephone number prior to dialling

Jabber 11.5 Release

Jabber for Mac, New Telephone Features

Extend and Connect is a Cisco® UCM feature that enables Cisco Jabber® to control a phone or endpoint connected to a third-party PBX.

Receive incoming enterprise calls

Make call

Disconnect

Hold and retrieve

Call transfer

Play DTMF

Conference

Jabber for

Windows

Jabber for

Mac

Extend & Connect

Jabber custom tabs provide an HTML and Javascript capability to extend the client.

Customers can create custom applications and popup, example:

• Support Contacts

• Policy messages

Jabber Release 11.5

Jabber HTML Tabs added to Jabber Mac

Persistent Chat Rooms

• Jabber supports a number of different chat types

Concepts: Chat Types

Point to Point Chat Ad-Hoc Group Chat Chat Room

• Ad-hoc

• Person to person

• Non-Persistent

• Ad-hoc group chat

• initiator defined subject

• Non-Persistent (Room)

• Admin enabled Feature

• Pre-defined Chat Room

• Users enter, leave and re-

enter room.

• Conversation Persistent

Sue Charles

Neela

• A Jabber Chat room is XMPP persistent text chat function provided by the Cisco Unified IM & Presence server

• Rooms have a discussion subject i.e. “Currency trading”

• Members gather and have text conversations inside the room

• Rooms can be public or restricted (closed).

• Rooms may require a password for access.

• Rooms can be created by Admins or Users (based on policy)

• Persistent Chat rooms are supported by Jabber for Windows and Mac

Concepts: Chat Rooms

"eventplanning358951823618

236@conference-2-

standalonecluster764bb.tme-

example.com"

Concepts: User Types • Users can have different roles/ affiliations to a room

– OWNER (Typically an Administrator) Owner is creator of chat room Has full management of the chat room

– MODERATOR Manage Users (Add, Block, Mute, Remove Users)

– MEMBER Contribute Chat and content to room

• Administrators

– Administration takes place at a system level or room level

– Administrator control policy for room creation and settings

– An Administrator may be a Room Owner

Concepts: File Transfer

• Persistent Chat can support IM&P Managed file transfer(MFT)

• Jabber provides several operating modes for File Transfer – Point to Point File Transfer

– Managed File Transfer (MFT)

– Hybrid Managed File Transfer (HMFT)

• MFT is Optional feature that is enabled/configured by admin

• Allows room members to post documents into a room for later download

• Allows room members to share screen captures to chat rooms

• Note: Managed file transfer supported on Windows, Mac, IOS and Android

Chat Rooms Example – Event Planning Flow

Sue (USA) Marketing Director

Charles (Europe) Marketing Manager

Neela (APAC) Marketing Manager

All Rooms: Catalogue of

all rooms defined in

deployment

My Rooms: Rooms that I

am a member of.

Filters: User defined filtered

chat/room views.

User Experience

Jabber Hub View – Chat Room Tabs

User Experience

Jabber Conversation Windows - Function Map

Rooms

Filter

Chat Room

Roster

Retrieve from server

Toggle

Roster

Search

Room Name Info / Edit Room

Pop out Room Screen Capture

File Transfer

Call, Search Contact

or Room

Chat

Rooms

Function

Input

Area

Escalation (right click)

Notification

Architecture Baseline Architecture for Persistent Chat Rooms

Unified Communications

Manager

Cisco IM &

Presence

Database

Server

External File

Server (optional)

SSH

Jabber for Windows

Client

ODBC

Jabber for Windows

Client

Jabber for Windows

Client

Collaboration Endpoints Phone OS Updates

• 8845/8851/8861/8865 models

• Dial Mobile Contacts

• Now over IP Network

• Customer Benefits

• Call quality

• Cost savings

• Reduce carrier charges

IP Phone 8800 Series Intelligent Proximity Update

Phone OS 11.0

UCM, BE & HCS

• 8800 and 7800 Series

• Excludes 8831 conference phone

• Always-on Meeting Access

• WebEx as line key (multi-line models)

• User alternative

• Customer Benefits

• Flexibility

• Call quality

• Partner Benefits

• Commitment to ongoing integration

• Upsell 7800/8800 Series & WebEx

IP Phone 7800 & 8800 Series WebEx Integration (Phase 1)*

*O f fered as Beta O nl y

Phone Release 11.0

UCM Initially; BE/HCS to Follow

Portfolio Simplification

• 7942G/7962G and 7915 Key Module

• EoS Effective Date: Feb 4, 2016

• IP Phone 9900 Series

• EoS Effective Date: June 30, 2016

• Includes IP Video Camera and Key Module for 8900/9900 Series

IP Phone 7900 and 9900 Series End of Sale Advanced Announcements

Collaboration Endpoints Room OS Updates (CE8.1) • (Indeholder skjulte slides til selvstudie)

Collaboration Endpoint Software Evolution

December 2014 TC7.3.0 Last feature release for the

MX G1/EX/Profile/C-Series

April 2016 CE8.1.0 Spark registration (SX10N only) Spark Room OS

New visual design

In Room Control

PresenterTrack

November 2015 CE8.0.0 Next generation software and new name

New feature introduction for the new

endpoints portfolio

• General Features

• OSD and Touch UI refresh (Symphony)

• In-Room Control

• Minor new features, additions and discontinuations

• Full screen audio avatar removed

• Encrypted iX support

• Proximity updates

• Direct sharing to far end

• Overscan adjustments in active mode

CE8.1.0 Feature Overview Features Specific to SX10

Spark onboarding (CTS-SX10N-K9)

Multistream support

Features Specific to SX20

N/A

Features Specific to SX80, MX700, MX800 and MX800D

PresenterTrack

CE8.1.0 introduces a refreshed UI for both the OSD and Touch 10.

• New default background image

• New optional (neutral) background image

• Digital clock (previously analog)

• New icons and colors

• New OSD setup wizard

• Multistream symphony re-design

“Symphony” is the codename for the new UI design and is used to describe the whole new UI standard.

General features

OSD and Touch UI refresh (Symphony)

Touch 10

OSD

Feature applies to CE on-premise + SparkRoom OS

General features

In-Room Control

Customers that buys Cisco TelePresence equipment often also want the ability to control several other devices from the Touch panel, and only one touch panel. Cisco has, until now, not offered an interface to do this from our touch panels.

Customers had to use complete solutions, for example AMX or Crestron. This also means that a third-party touch panel must be used with our systems and have to be programmed to read all the TelePresence states, which can be a time consuming process especially when all that functionality is already in our touch panels. The In-Room Control feature provides an interface for external controllers and reduces/eliminates the need for third party touch panels.

Feature applies to CE on-premise only

In-Room Control is a new feature that allow users to control the room lights, blinds, DVD-player or whatever device that can be controlled by an external application, for example an AMX or Crestron controller.

The possibilities are endless with this feature and the endpoint side setup is very simple using an online drag and drop editor.

Once a control interface has been designed and exported to the codec a light bulb will display next to the selfview button. This icon can also be changed to a more general utility icon.

General features In-Room Control cont.

In-Room Control cont.

Touch 10 view Touch 10 zoomed in view

General features In-Room Control In-Room Control Editor

In-Room Control Editor

Create a new user interface for in room controls

General features In-Room Control How it works

How it works

What about programming the buttons? Where does it send the commands?

When you have given the buttons a Widget ID there is really nothing more to be done on the endpoint side. The rest is up to the external application that performs the desired actions.

Example: Take a look at the “Support” row in the interface. There is a phone button here and when clicked the endpoint should dial the local IT department for support.

One way to see what happens when button is pressed is to access the xAPI and register a feedback event.

Look at the example to the right. The user registered a feedback event with the command: xfeedback register event/userinterface/extensions/event

When the button with Widget ID “Support” is clicked, you will see the output. The button is Pressed, Released and Clicked.

This is the only thing the button is doing in this scenario.

From a support perspective the button is working and acting as designed based on the feedback output.

xfeedback register event/userinterface/extensions/event

** end

OK

*e UserInterface Extensions Event Pressed Signal: "Support"

** end

*e UserInterface Extensions Event Released Signal: "Support"

** end

*e UserInterface Extensions Event Clicked Signal: "Support"

** end

PresenterTrack is a new feature that actively tracks the presenter as he is walking back and forth on stage. With this feature the presenter will always be focused within the tracking area as the camera will digitally crop out and follow the person on stage.

• This feature is only supported with the Precision 60 camera

• Currently only used by SX80, MX700/MX800/MX800D in CE8.1.x

• Supports only one person in the tracking area

• Easy to enable and set up. Activated / deactivated from the Touch 10

• Can be used in combination with Briefing room mode

• PresenterTrack can utilize one of the two cameras in the SpeakerTrack unit

• Digital tracking within an overview image, camera is not following physically

• Not available in MultiSite or Multistream calls (disables automatically)

Features specific to SX80, MX700, MX800 and MX800D

PresenterTrack

Feature applies to CE on-premise only

Cisco Collaboration Meering Room (CMR) Premises

CSR 11.0 Conferencing Architecture

Internet

Unified CM Expressway-C Expressway-E

SIP SIP and API control

TMS/XE/PE Conductor

Shared Pool of TS Resources

Transparent Name Labels

Active Speaker Indicator

Overflow Indicator

Audio Participant Avatar

Recording Indicator

Cisco TelePresence Server experience

TelePresence Server Platforms

Appliances Blade

Note: For simplicity, only capacity for 720p is shown. TS is capable of many other resolutions and frame rates with differing limits on capacity. All numbers represent remotely managed mode (Conductor required) capability. See release notes for further detail.

TelePresence Server on VMWare (TRC & Specs Based)

8-core

1 to 10 ports at 720p

30vCPU


TelePresence Server on VMWare

410v on Server


1 to 54 ports at 720p per blade

1 to 432 ports at 720p per chassis

410v on Blade Server

310


1 to 24 ports at 720p per cluster

320



820



8710



Cisco CMR Premises 5.0: Multiparty Licensing

(Available since October 2015)

Licensing on-premises video meetings

What

licenses are

required How many

of each type

What is a

port anyway

What

resolution

(720 or 1080

or…)

Can 3rd party

endpoints

connect

Can Lync

clients

connect

Do I need

special license

for people

outside my

company

It’s just a meeting

Yesterday Today

Enabling Multiparty Video Meetings

Meetings for everyone as Easy as 1, 2, 3

Add Servers

(MM410v / MM820)

Select Endpoints Add the meeting license

+

Personal Endpoints

Shared Endpoints

CUWL Pro per user

Shared Multiparty +

Licensing Simplification with Multiparty

SMP

includes

endpoint

registration

license when

purchased with

Endpoint

UCL/CUWL

CUWL Pro

with

Personal

Multiparty

Basic

Personal

Multiparty

Advanced

Endpoint

Registration

License

Screen

Licenses

CUWL Pro

includes

Personal

Multiparty

+ +

TelePresence

Conductor

Expressway

RMS

TMS

Yesterday

Today Named

Host

Shared Model

Named Host

Shared Host

Included Licensing;

• Unlimited TelePresence Server

• 4 x Conductor Enterprise edition

• TMS & TMS-EX - 25

• MS Lync/S4B interop

• 1 x RMS per 10 CUWLPro

Included Licensing;

Unlimited TelePresence Server

2 x RMS per SMP

Optional starter pack

2x Conductor Enterprise edition

TMS & TMS-EX - 25

MS Lync/S4B lnterop

CMR 5.0 Conferencing Architecture

Internet

Unified CM Expressway-C Expressway-E

SIP SIP and API control

TMS/PE Conductor

Shared Pool of TS Resources

Requirements:

TMS 15.0

TMSPE 1.5

TS 4.2

Conductor XC4.0

Multiparty

Licensing

CVU d. 19/1-16 om CMR 5.0 Recording og præsentation findes her: http://www.cisco.com/web/DK/seminarer/materialer.html

No Port

Licensing

http://www.cisco.com/web/DK/seminarer/materialer.html

http://www.cisco.com/web/DK/seminarer/materialer.html

Cisco CMR Premises 6.0 (Available since January 2016)

Host Meeting Controls + Usage Data CMR Premises What’s New?

Key Customer / Partner Benefits

New host console within browser-based CMR User Portal for in-meeting control

Conferencing bridge usage data capture: identify capacity usage on each TelePresence Server

New releases: TelePresence Conductor XC4.1; TMS15.1; TMS PE 1.6.

Greater host control of meeting experience

Customers gain understanding of the video usage and hence

adoption within their organization, and visibility of platform usage enables planning for capacity increases.

Features

• Enables host to control in-progress meetings

• Brow ser access, additional capability in current self

service CMR user portal

• View all participants / mute / disconnect any or all

participants

• Personal CMR only, in f irst release

Meeting Management Console for Host Active Meeting Manager

Benefits • Gives the host control from their PC, in addition to existing touch panel controls

• Enhanced meeting control enhances productivity

• Simplified experience – new controls easy to use and access

Nav igation: TMS User Portal > Collaboration Meeting Room > Activ e Meeting Manager

Features

• Captures usage data which enables IT managers to understand TelePresence Server utilization

• Presents hardware usage during a specified time period (data stored up to 53 weeks)

• Reports must be downloaded and analyzed externally

• Three formats available: XML, CSV, JSON

Capacity Usage Data

Benefits

• Enables IT Managers to see usage and hence plan for upgrades to add capacity

• Enables business leaders to create reports to understand usage and hence ROI on investment

Bridge

Capacity:

Usage

Capacity

Og nu trænger I vist også til en

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Update for Cisco Collaboration Strategy ACANO – nu en del af Cisco Demo af Acano løsning

Nyheder i kommende WebEx Cloud release Demo af ny WebEx GUI CMR 3.5 med super gode nyheder for salg!

Spark Service Hvad er Spark Service? Introduktion til Spark Hybrid Services Nyhed: Spark ‘Call’ knap funktion

Reklame for kommende CVU samt Cisco Connect

End of Tech Update

Agenda – Del 2


Cisco Collaboration Strategy - Adding Acano technology


Cisco Collaboration Strategy

Cloud

Connected

Experience

Centric

Value

Extended


Accelerating Cisco’s Flexible Deployment Strategy

Hybrid

Cloud

+

Premises


Cisco Collaboration

C LOU D

ON - PREMISES

HY BRID

C LOU D

ON - PREMISES

HY BRID

E VE RY POCKET E VE RY R OOM

E VE RY DESK

Teamwork Technology

Collaboration Edge Architecture

Unified Communications Conferencing Customer

Care

Cisco Network

Completes the conferencing

portfolio


Accelerating the One-Meeting Experience with Interoperability and Scale

On-Premises Conferencing

Product Convergence


Cisco and Acano Accelerate Video Adoption

#1 #2

Experience

Consistent one-meeting experience

Interoperability: MSFT and WebRTC

Highly scalable

On-prem, cloud-based and hybrid deployment

Collaboration market leader

Expansive partner ecosystem


Choosing the Right Option Guidance for Video Conferencing Focused Customers

Hybrid Services (long term direction)

TP Server (SMP/CUWL Pro) Acano (optional CUWL Std)

On-Prem

• Rich S4B conferencing interop • Scalable on-prem A/V • Competitively held accounts with on-prem

requirements

Spark & WebEx Conferencing

Cloud

• WebEx or Spark customer • Greenfield conferencing • CMR Cloud Interop including S4B

1 2 • Existing Multiparty • CMR Prem or Hybrid Customer • Ad-hoc escalation • Multistream

3


Acano Demo

WBS31R1 & CMR 3.5 Update

WebEx Cloud Nyheder


16% YoY

21.0% YoY

16% YoY

20% YoY

22% YoY

15+ Million Registered

hosts worldwide

70+ Million Meeting

attendees per month

2.5+ Million Active

hosts per month

4+ Billion Meeting

minutes per month

18+ Million Meetings

hosted per month

https://map.webex.com/





Web Conferencing

Video Conferencing

Audio Conferencing Conferencing


Your secure room in the cloud

[email protected]


WebEx Business Suite 31R1 Features*

Foundational • Encryption and password protection of

recorded meetings

Meeting Experience • Avatars

• Customizable personal room page • Modernized meeting • MS Office 2016 support (Windows and

MAC)

Admin Experience • Integrate WebEx Site Admin within

Collaboration Cloud Management (CCM) • Self-service branding on standalone

WebEx sites • eCommerce for Event Center

Video and Audio

• Enhanced CMR Cloud user experience • One Button to Push on video

endpoints for CMR Cloud meetings scheduled with Productivity Tools

• Support for VoIP-only audio for CMR Cloud

• Video call-back from desktop for TSP audio

• Cloud Collaboration Platform (CCP) for CMR Cloud 3.0

*Target GA Q2CY16; subject to change


Desktop Client UI: Old vs. New

Example: Personal Room

Same functionality, updated look & feel

Updated iconography

New button & menu treatment

Brighter, cleaner color scheme


Avatars

• Represent yourself in the application by displaying an avatar alongside your name

• Avatars are shown in throughout the application

• meeting roster • video window/thumbnail if video not displayed • meeting page • post meeting Spark room creation

• Avatars are pulled from users’ profiles

Committed but subject to change


Personal Room (PR) Customization

• Hosts can upload and display pictures to personalize their PRs

• Spark icon links hosts to their Spark page for quick access

• Quick links to recently accessed PRs

• Avatars show the host who is waiting in their PR lobby



Post-Meeting Flow Timer

15-second countdown timer If the user takes no action on the Spark room creation page, a countdown timer will appear after 10 seconds.

The user will have 15 seconds to take an action, else the page will be closed automatically.

Clicking the “learn more” or “Yes, create room” button will close the timer.


• Site administrators can now enforce passwords on recordings.

• New layout for recording security options

When enforced -

• All new recordings will automatically have password created on them.

• Existing recordings will require password on edit

• Recording password criteria can added as well

Enforceable Passwords on Recordings


WebEx Site Admin Integration with CCM

• New contemporary look and feel for WebEx Site Admin and Collaboration Cloud Management (CCM)

• Single portal to administer Cisco collaboration products and services for Annuity customers

• Self-service branding for common features, including • logo and logo link • title bar • menu and logo background colors • footer text and link changes



CMR Cloud 3.5: What’s New?

Cloud-Based Video Conferencing Service New Features Customer Benefits

• Video call-back for TSP Audio customers

• One Button to Push join on Cisco video endpoints

• Merge video call-back browser and video endpoint users in roster view

• Order CMR Cloud without PSTN audio package requirement, i.e., VoIP ONLY

• More users can now enjoy the easy to join video call-back feature

• Easier and faster to join meetings

• Get a more accurate representation of meeting participants

• Lower TCO for customers who do not have a need for PSTN audio in their meetings


Video Call-back

WebEx

Click "Call My Video System"

1 2 Answer incoming call on video system

Benefits • Fast meeting join on all SIP video endpoints • Demonstrates standards-based interoperability

Fea tures • One click to receive a video call from the cloud on SIP

based video endpoint • User manages list of preferred video addresses • The Meeting Center client serves as a control surface for

meeting

UPDA TED: Availability on TSP Audio sites added with WBS31 R1


Benefit Joining a CMR Cloud meeting is even easier with a single tap on the touch panel device

Features • At meeting start time, click the “join meeting” button from the endpoint’s

touch interface • Supported endpoints: Cisco TelePresence touch panel device • Minimum TMS version: TMS 15.2 and TMSXE 5.2 • Minimum WebEx site version: WBS 31 R1 • Telepresence room must appear in Outlook as a room resource

One Button to Push (OBTP)


Merged Video Call-back Entry

Benefit More accurate representation of meeting participants

Fea tures • When user requests video call-back, video

endpoint will be merged into the existing user’s entry

• A video endpoint icon will appear next to the user’s entry in the attendee list Call-back to video

endpoint Desktop app


VoIP Only CMR Cloud Meetings

Benefit Reduced Total Cost of Ownership for video oriented users

Fea tures • When ordering CMR Cloud, customers will not be

required to add a PSTN Audio package. Audio will be delivered VoIP.


WebEx WBS31 Demo


New: WebEx Meeting Center with CMR Cloud All-in-one Subscription Price

Who

• For new and renewal WebEx Meeting Center

customers ordered on Annuity, only

• CMR Cloud is now included with the WebEx Meeting

Center subscription at no additional cost What

• All WebEx Meeting Center and Enterprise Edition

models ordered as Named User, Active User or Employee Count

• For A-WX SKU’s with WBS 31 R1 or later • Restricted to countries where Annuity and WebEx

offers are available

Where

When • General availability is planned for Q2 CY2016


Customer Benefits

Improve Efficiency Increase Productivity

Increase Reach

Simplify meetings with partners, customers, & colleagues

Accelerate business processes by making faster decisions

Connect from any major mobile platform

or video system

Cisco Spark Service


Cisco Spark

A complete business collaboration service (CaaS) from the Cisco cloud that enables customers to message, meet, or call anyone, anywhere and anytime. Cisco Spark is hosted by Cisco and sold by partners.

Cisco Spark Cloud

Iteration Hybrid

Services

Security Ecosystem

Consumer Sensibility | Enterprise Practicality

Cisco Spark

Open Platform

Common Management

Spark for Developers User Integrations, APIs/SDKs, etc.

Spark Hybrid Services Cloud + Prem

Partner Services Interconnect

Message Meeting Call

The Cisco Spark App / Client


One Experience

Provides users the ability to

access, consume, and control

the Cisco Spark service

Cisco Spark Application (last 12 months)

Easily start face-to-face meetings with screen

sharing

Work confidently with end-to-end encryption in

the cloud

Less email. More agility. Better teamwork.

The Cisco Spark application instantly

creates a place for teams to work together, where their work can live, and a

way to stay connected to it all

Send messages, share files,

integrate services

Find key information fast with search, message filters, and mentions

http://www.ciscospark.com

http://www.ciscospark.com/

Spark DEMO


Spark Hybrid Services

Communications

Manager

Business Edition

Series

HCS

Deliv ered Serv ices


Connect existing Cisco calling capabilities to

Cisco Spark capabilities in the cloud

Hybrid

Services

Cisco Spark Hybrid Services

On-Premise and Cloud Hybrid Deployment

Partner or Premise

Infrastructure

Public Cloud

Endpoints & Apps

Messenger Cloud WebEx Cloud

Unified Communications

Collaboration Edge Architecture

Cisco Collaboration Cloud

ED

GE

Directory Future

Future Connector Directory Connector

?

Messenger Cloud

Cisco Collaboration Cloud WebEx Cloud

Integrating Premise and Cloud

Exchange Cisco UC

Calendar Connector Call Connector

*Cisco UC = Unified CM, Business Edition, or HCS

What is Directory Service?

ED

GE

Directory

Directory Connector

Messenger Cloud


On-Premise Directory Synchronization

• Infrastructure for premise directory synchronization to Common Identity cloud services (CIS)

• Directory connector integrates with AD to retrieve user information to sync with CIS

• Customer installs Directory Connector in its network on a Windows Domain server (Windows Server 2003, 2008 R2, or 2012) with administrative user privilege

• Directory Connector specifies the Active Directory synchronization agreement and attribute mappings

Provisioning via Directory Connector

Directory Connector

Active Directory

Cisco Collaboration Cloud

Identity/SSO HTTPS

What is Calendar Service?

Calendaring Scheduling Integration

ED

GE

Messenger Cloud


Calendar Service Exchange Calendaring

Exchange

Calendar Connector

abc.example.com

SIP

Tru

nk

XM

PP

Expressway

C

DM

Z

Collaboration Cloud Infrastructure

Collaboration Cloud Services

Media/Transcoding Notification/Alerts

Messaging Interop Content Sharing

Call Control Rooms Identity/SSO

File

Storage

Metadata

Storage

Metrics &

Reporting

Billing &

Prov isioning

Management Calendar Future

Fu

ture

Se

rvic

e

Co

nn

ecto

r

Fu

ture

Se

rvic

e

Co

nn

ecto

r

Ma

na

ge

me

nt

Co

nn

ecto

r

Common Connector Framework

Fu

ture

Se

rvic

e

Co

nn

ecto

r

Ca

len

da

r

Co

nn

ecto

r

Calendar Service

Directory Connector

DC

Ca

ll

Co

nn

ecto

r

Exchange Web Services (EWS)

RESTful https

Calendar Service Configuration Specifics

• Minimum Exchange 2010 SP3 required due to updates in throttling policies. See: http://msdn.microsoft.com/en-us/library/office/jj945066(v=exchg.150).aspx

• Exchange 2013 is also supported; however, Exchange 2016 is not supported.

• O365 support is currently in early field trials

• EWS Subscription Group - Each group has one streaming subscription connection containing up to 200 individual streaming subscriptions.

• Using Exchange Web Services (EWS) and an Exchange Impersonation Account

• Deploying Calendar Service: https://help.webex.com/docs/DOC-2676

http://msdn.microsoft.com/en-us/library/office/jj945066(v=exchg.150).aspx



https://help.webex.com/docs/DOC-2676



What is Call Service?

Call Service Aware

Enables Cisco Spark users to make and

receive calls on Cisco UC registered

devices

Complements, and is aware, of Cisco UC

calls and allows for Desktop Sharing

Call Service Connect

Allows Cisco Spark users to call Cisco UC

registered devices, as well as be called by

Cisco UC users.

Together with Call Service Aware, enables

users to manage a unified Spark and UC

call history from the Cisco Spark calls tab

Call Service Aware & Call Service Connect

ED

GE

Messenger Cloud


Call Service Integration (UCM, BE6K, or HCS)

Cisco UC

Call Connector

*Cisco UC = Unified CM, Business Edition, or HCS

Call Service Aware

Expressway

C

DM

Z






File

Storage

Metadata

Storage

Metrics &

Reporting

Billing &

Prov isioning


Fu

ture

Se

rvic

e

Co

nn

ecto

r

Fu

ture

Se

rvic

e

Co

nn

ecto

r

Ma

na

ge

me

nt

Co

nn

ecto

r


Fu

ture

Se

rvic

e

Co

nn

ecto

r

Ca

len

da

r

Co

nn

ecto

r

Call Service Aware

Directory Connector

DC

Ca

ll

Co

nn

ecto

r

RESTful https

AXL / CTI

Dedicated Expressway

C Collaboration Cloud Infrastructure





File

Storage

Metadata

Storage

Metrics &

Reporting

Billing &

Prov isioning


Call Service Aware Call Enterprise

Video Endpoint

Call Connector

Video Endpoint

Unified CM

RESTful https

AXL / CTI

Donald

Daisy Spark App

SIP

Daisy

Media






File

Storage

Metadata

Storage

Metrics &

Reporting

Billing &

Prov isioning


Expressway

C

SIP

Tru

nk

XM

PP

Me

dia

Re

lay

HT

TP

Pro

xy

Expressway

E DM

Z

Expressway Traversal

Fu

ture

Se

rvic

e

Co

nn

ecto

r

Fu

ture

Se

rvic

e

Co

nn

ecto

r

Ma

na

ge

me

nt

Co

nn

ecto

r


Fu

ture

Se

rvic

e

Co

nn

ecto

r

Ca

len

da

r

Co

nn

ecto

r


Directory Connector

DC

Ca

ll

Co

nn

ecto

r

Expressway

C

RESTful https

AXL / CTI

SIP

Media

Test af netværkets parathed til Cisco Spark

mediatest.ciscospark.com

https://mediatest.ciscospark.com/#/main

Spark Calls Tab Overview


Calls Tab Overview

Cisco Confidential – Subject to NDA

• Des crip tion: • All Spark users can from the Calls Tab:

• Call other Spark users or Spark rooms • Dial into CMR cloud • Dial into CMR Hybrid, Cisco on-prem bridges • Dial 3rd party standards-based SIP video endpoints & bridges

• Spark Call & Spark Hybrid users can also: • Call PSTN and extension #

• Calls Tab available in iOS, Android, Mac, Win and Firefox

• Cus tomer Benefits: • Ability to initiate 1:1 Spark calls without creating Spark rooms

• Use Recents list to easily call back into a CMR bridge or a Spark Meeting

• Join SIP-based meetings or SIP video endpoints directly from Spark (some caveats)


Calls Tab Availability & Resources

Cisco Confidential – Subject to NDA

• Commercial Offers: • Calls Tab Included in all Spark offers (Free, Paid)

• Capabilities vary by User Profile (Spark Cloud, Spark Call, Spark Hybrid Calling) • Replacement for “Movi” (www.ciscojabbervideo.com) EOL’d in March

• Cur r ent Deployment: • All Cisco Users

• iOS - v1.28.13978 + • Mac - v1.3821 + • Firefox - v4353 + • Windows - v1.0.0.3462 + • Android - v1.10.2489 +

• Storm EFT partners/ Customers

• T ar get GA: • Storm GA

• Res ources:

• Feedback: please send feedback via the Spark App • More information at: https://cisco.jiveon.com/docs/DOC-408517

http://www.ciscojabbervideo.com/

https://cisco.jiveon.com/docs/DOC-408517



Flere Spark Nyheder? Deltag på kommende CVU om Cisco Spark den 14. Juni kl. 9 Hør om integrationsmuligheder og flere nye funktioner på vej i Spark Service, for eksempel Team space og Presence!


Cisco Connect 2016 – Collaboration overblik

http://www.cisco.com/web/europe/ciscoconnect2016/index.html#overview


Cisco Connect 2016

3 stk Collaboration indlæg: Den optimale arbejdsplads Hør om Cisco Smart Spaces

Den uovertrufne Collaboration brugeroplevelse Hør hvordan man effektivt kan samarbejde fysisk og

virtuelt

Teamwork via cloud services Hør hvordan en virksomhed kan etablere en

uovertruffen og unik samarbejdsplatform i skyen

Thank you.

cisco collaboration tech update marts 2016

Documents