The Internet of Everything is changing Everything

Cisco Collaboration Solutions for Small Medium Business Cisco Live Greece November FY15 v1

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Incredible Midmarket Momentum

© 2014 CISCO AND/OR ITS AFFILIATES. ALL RIGHTS RESERVED. 3

#1 Voice Revenue Share (Synergy 2014)

>3 million users on BE6000 solutions

>10,000 midmarket customers in the past year

Nearly half a billion dollars in annual midmarket sales

Selling in 133 countries

>400 new midmarket partners

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Turnkey Applications Platforms

Call Control

CUCM

Voicemail

Unity

Connection

IM &P

Jabber Attendant

Console

CUAC

Contact

Center

UCCX

Management

Prime

Collaboration

Paging

Paging

Server

UC Virtualization

Business Edition 7000 Over 500 User

Core Collaboration Applications

Video

TP Server

Business Edition 6000 Sub 500 Users

Google

Application

Make Relevant to Your Business with 3rd

Party Applications

Sales

Applications

Hospitality

Call Recording Any 3rd Party Video Call Logging & Fax

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Or in Simple terms…

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Large-scale

BE7000H

Join Oct 28th

Launch Call

for details

Ideal for large-scale

Voice/IPT

Video Conferencing

Contact Center

3rd Party Apps

(Q1CY15 FCS)

Different Capacities

Mo

de

l O

pti

on

s

Ba

sic

IP

T

to F

ull C

olla

bo

ration

Customer Size

BE6000 Family

BE7000 Family

Large-scale

BE7000M

1000+ Users

3000+ Devices

4-6 Apps/Server

Ideal for large-scale

Voice/IPT

Contact Center

3rd Party Apps

Medium-scale

BE6000H

1000 Users

2500 Devices

8+1 Apps

Ideal for medium-scale

Voice/IPT

Video Conferencing

Contact Center

3rd Party Apps

Medium-scale

BE6000M

1000 Users

1200 Devices

4+1 Apps

Ideal for medium-scale

Voice/IPT

Contact Center

3rd Party Apps

Small-scale

BE6000S

150 Users

300 Devices

Core UC Apps

Only

Ideal for small-scale

Voice/IPT

Common

Collaboration Software | Licensing Framework | Management tools | Seamless Migration

0-75 75-150 150-225 225-300 300-800 1000-2500 3000-5000+

Cisco Packaged Collaboration Solutions

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BE6000S for Smaller Deployments

Simple, turnkey solution delivers entry-level voice/IPT capabilities for all users.

BE6000S scalable, single-box design Server model:

• Blade server/Router chassis: 5 core UC apps (fixed config); $10,800

SKU: BE6S-PRI-M2-K9 / BE6S-BRI-M2-K9 / BE6S-FXO-M2-K9

• Use SRST for redundancy

• Preloaded with virtualization and applications software

Distributor-configured/service -or- factory-configured/on-box

License options (purchased separately):

• 25-user UCL Enhanced or CUWL Standard Starter Packs

• Use same ordering SKU as BE6000MD/HD

UC Virtualization

Hypervisor

150 Users 150 VM/UM

Users

50 Users /

Group 150 IM&P

Users

150

Users

Call Control

Unified CM

Voicemail

Unity

Connection

IM &P

Jabber

Provisioning

Management

Prime Collab

Paging

Paging

Server

UCS E160D M2

on ISR 2921-V (with 10 CUBE sessions

and either 1-port PRI,

2x2-port BRI or 4-port

FXO)

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WebEx CCX 78xx Series DX Series

From

$2,750

MX Series Speaker

Track 60

List

Price

SX10

Key Business Edition Endpoints & Applications

Orderable Shipping

$0-$89

per user

Starts at

5 Users From $255 From

$17,900

$3,990 $15,900

Deploy Key Applications & Devices

“How can Business Edition & Collaboration Improve your Business ?”

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Drive Business Outcomes

1. Improve Customer Experience

2. Address Real Business Cost

3. Manage Risk on the Business

4. Increase Productivity with New Work Practices

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Improving Customer Experience

1. Every business has a customer facing team

2. Manage customer calls & Emails

3. Report key metrics for the business

4. Allow customers to chat via key your Website

5. See what customer say about you online

6. Respond to customers in real-time

Solution

Business Edition Platform

Add Licenses for: Customer Collaboration, Click to chat, Social Miner, Jabber SDK

www.mywebsite

.com

Customers

Customer Facing Team

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Addressing Business Cost

Change the Way you Work to Rationalize & Reduce your office space

1. Implement flexible working

Mobile & Remote working

Online Meetings

Hot Desking

Collaborative Meeting spaces

2. Move low paid roles to flexible working contracts to:

Reduce staff turnover & recruitment cost

Reduce training cost

Retain your best staff

Solution - Business Edition Platform

Add: Cisco Remote working, Webex Online Meetings, Video for meeting rooms

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Manage Risk on the Business

1. Manage productivity & risk from adverse weather: Snow, Rain, Heat

Volcano Ash

2. Implement adverse weather plan using Collaboration

Maintain productivity

Negate risk

3. In the event of adverse weather the business automatically goes to “Plan B”:

Remote working with Voice, Video & IM

Online meetings

Solution

Business Edition Platform

Add: Flexible working solution & Webex meetings

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Increased Productivity with New Work Practices

1. Could your workforce benefit from technology enabling flexible & part time working?

2. Use Flexible Working to Enable

• Part time remote worker

• Effective Maternity Cover

• Change the profile of customer facing teams

3. Use the savings of flexible working to implement new employee services

• Onsite Childcare facilities

• Onsite Gym facilities

Solution

Business Edition Platform

Add: Cisco Remote working, Webex Online Meetings, Video for meeting rooms

“Why Cisco and Why Now?”

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Why Cisco & Business Edition

Simple Steps to Improve Your Business:

1.Start with a Business Edition

2.Add a License for Customer Collaboration –

Manage Customer Experience

3.Add a License for Click to Chat – Half

Customer time to Answer

4.Add a License for Social Miner – Find out what

you customer say about you online

5.Add a Remote Working - Reduce staff

turnover and Improve Experience

www.mywebsite

.com

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Why Now? Competitive Starter Bundles for Business Edition

Webex 90 day Try & Buy Offer

Reduced cost for Video Enabled TP with Cisco CMR

New entry price for Video Endpoints – SX10 & DX70/80

Competitive Upgrade offers with Collaboration Now promotion

Trade in Offers on 7900 series Phones

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Next Steps…

To Start the Journey:

• Define the Business Objectives you would like to achieve

• Improve Customer Experience

• Reduce Key Business Cost

• Address key Risks to the Business

• Increase Productivity

• Build a plan to migrate to Collaboration

Thank you