cio leadership forum
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CIO Leadership Forum. Debbie Karcher CIO, Miami-Dade County Public Schools. Outline for Customer Presentation. Background on Miami Dade County School Board District Challenges Overview of Solution & Performance Management Vision Deployment Product Snapshots Results and Benefits - PowerPoint PPT PresentationTRANSCRIPT
CIO Leadership ForumCIO Leadership Forum
Debbie KarcherCIO, Miami-Dade County Public Schools
Debbie KarcherCIO, Miami-Dade County Public Schools
04/20/23 2
Background on Miami Dade County School Board
District Challenges Overview of Solution & Performance
Management Vision Deployment Product Snapshots Results and Benefits Key Learnings Experience with Cognos Next Steps
Background on Miami Dade County School Board
District Challenges Overview of Solution & Performance
Management Vision Deployment Product Snapshots Results and Benefits Key Learnings Experience with Cognos Next Steps
Outline for Customer PresentationOutline for Customer Presentation
04/20/23 3
BackgroundBackground
Fourth-largest U.S. school district 376 public schools; 85 Charter schools Serving 2,400 square miles 345,000 students 53,000 employees More than 180 Home Languages Mobility rate of 40% $6.1 billion budget
Fourth-largest U.S. school district 376 public schools; 85 Charter schools Serving 2,400 square miles 345,000 students 53,000 employees More than 180 Home Languages Mobility rate of 40% $6.1 billion budget
04/20/23 4
District Challenges District Challenges
Requirement to facilitate data driven decision making aligned to District goals
Tremendous pressure on the District because of data requirements of No Child Left Behind (NCLB)
District-wide performance management based upon key performance indicators
Necessity to tie strategic initiatives to outcomes for both budget and performance management
Requirement to facilitate data driven decision making aligned to District goals
Tremendous pressure on the District because of data requirements of No Child Left Behind (NCLB)
District-wide performance management based upon key performance indicators
Necessity to tie strategic initiatives to outcomes for both budget and performance management
04/20/23 5
District Challenges District Challenges
District move to zero-based budgeting paradigm
Many disparate systems and legacy mainframe systems not integrated
Need for agile response to rapidly changing District information needs
Diminishing budget and staff resources
District move to zero-based budgeting paradigm
Many disparate systems and legacy mainframe systems not integrated
Need for agile response to rapidly changing District information needs
Diminishing budget and staff resources
04/20/23 6
Overview of Solution & Performance Management Vision
Overview of Solution & Performance Management Vision
Implement a three pronged approach for agile information delivery utilizing data warehouse, portal and business intelligence (BI) technologies Increase Student achievement Improve operations Extend the life and enhance functionality of
legacy systems Provide data to all of our users
Implement a three pronged approach for agile information delivery utilizing data warehouse, portal and business intelligence (BI) technologies Increase Student achievement Improve operations Extend the life and enhance functionality of
legacy systems Provide data to all of our users
04/20/23 7
Overview of Solution & Performance Management Vision
Overview of Solution & Performance Management Vision
Obtain an enterprise planning system that accommodates the zero-based budget model and interfaces to the District Strategic Planning System
Expansion of historical data in the student performance data warehouse that will facilitate targeted instruction, prescriptive teaching and predictive analysis capability on an individual student basis
Obtain an enterprise planning system that accommodates the zero-based budget model and interfaces to the District Strategic Planning System
Expansion of historical data in the student performance data warehouse that will facilitate targeted instruction, prescriptive teaching and predictive analysis capability on an individual student basis
04/20/23 8
Overview of Solution & Performance
Management Vision Overview of Solution & Performance
Management Vision
Extend the use of business intelligence tools that permits educators and administration to monitor key performance indicators, create individual queries, perform ad-hoc reporting and perform real-time analysis, all in an easy to use, graphical web interface
Extend the use of business intelligence tools that permits educators and administration to monitor key performance indicators, create individual queries, perform ad-hoc reporting and perform real-time analysis, all in an easy to use, graphical web interface
04/20/23 9
DeploymentDeployment
August 2005 Deployment begins Deployed Cognos 7 Business Intelligence in
January 2006 Initially to 150 “Power Users” in
departments such as School Operations, Curriculum and Instruction, Budgeting, Personnel, Performance Improvement, Data Analysis, Transportation, Capital Construction and Maintenance
Enterprise license now in place with over 50,000 authorized users to Cognos BI
Currently running 8.2, in process of upgrading to 8.3
August 2005 Deployment begins Deployed Cognos 7 Business Intelligence in
January 2006 Initially to 150 “Power Users” in
departments such as School Operations, Curriculum and Instruction, Budgeting, Personnel, Performance Improvement, Data Analysis, Transportation, Capital Construction and Maintenance
Enterprise license now in place with over 50,000 authorized users to Cognos BI
Currently running 8.2, in process of upgrading to 8.3
04/20/23 10
DeploymentDeployment
June 2006 Cognos Connection was integrated to the District Portal
Lite including single sign-on capability
September 2006 Target for improvement (COMSTAT ) reports were
developed
February 2007 Implemented Cognos Budget Planning System integrated
to the District Strategic Planning system
August 2007 Cognos Metrics Studio was integrated into the District
SharePoint Portal (Microsoft Office Sharepoint Server 2007)
June 2006 Cognos Connection was integrated to the District Portal
Lite including single sign-on capability
September 2006 Target for improvement (COMSTAT ) reports were
developed
February 2007 Implemented Cognos Budget Planning System integrated
to the District Strategic Planning system
August 2007 Cognos Metrics Studio was integrated into the District
SharePoint Portal (Microsoft Office Sharepoint Server 2007)
04/20/23 11
DeploymentDeployment
December 2007 Cognos Enterprise Training package including
combination of computer based training, curriculum development with District trainers and coupons for Cognos training
January 2008 HR and Position Control Data Mart deployed
April 2008 School Based Budget added to Cognos Budget
Planning System and all school site users (800+) trained
December 2007 Cognos Enterprise Training package including
combination of computer based training, curriculum development with District trainers and coupons for Cognos training
January 2008 HR and Position Control Data Mart deployed
April 2008 School Based Budget added to Cognos Budget
Planning System and all school site users (800+) trained
04/20/23 12
Data Flow DiagramData Flow Diagram
Mainframe
- Student, Class & Academic
- Testing
- Finance
- Human Resources
- Payroll
- Supply & Distribution
- Work Order
- Food Services
- Textbook
Server & External
- Edusoft Assessment
- Magellan Facilities
- Site Deficiences
- Student.Net Apps
- Business.Net Apps
- Transportation
- Budget
ETL
- Informatica Pkgs
- Mainframe Extracts
- TransformationProcesses
- FTP
- DTS Pkgs
- Cleansing Processes
Data Warehouse
- Staging Tables
- Operational Data Stores (ODS)
- Data Marts (Fact & Dimension)
- Cubes ( Aggregation/Summary)
AIDSNightly Active Directory Update via MIIS and EXAAM for Employee and Student Account Management (400,000+)
GradebookNightly update to gradebook student, teacher, course, etc. information
Reporting Services
Cognos (Portal)
Cognos instance for Portal running V3 Single Sign-on (SSO), web parts and intelligent linking.
Cognos (Main)
Primary Cognos production and developmentenvironments
SharePoint Portal
Content driven from data warehouses. Transaction updates to application tables and mainframe systems.
Nightly Refresh, Delta Only
Data Transport Only Transaction Process
04/20/23 13
Cognos Budget PlanningCognos Budget Planning
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Cognos Budget PlanningCognos Budget Planning
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Cognos Budget PlanningCognos Budget Planning
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Cognos Budget PlanningCognos Budget Planning
04/20/23 17
Cognos Budget PlanningCognos Budget Planning
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Cognos Metric StudioCognos Metric Studio
Main Metrics Studio List
04/20/23 19
Cognos Metric StudioCognos Metric Studio
Main Metrics
Studio List
Drill in to a Specific Metric
04/20/23 20
Cognos Metric StudioCognos Metric Studio
Main Metrics
Studio List
Drill in to a Specific Metric
Drill from Report into Student List
04/20/23 21
Cognos Metric StudioCognos Metric Studio
Main Metrics
Studio List
Drill in to a Specific Metric
Drill from Report into Student List
Drill to Student Profile: 3 years of Grades,
Attendance, FCAT, Content,
ESE …
04/20/23 22
COMSTATCOMSTAT COMSTAT Report permits the Superintendent and Region staff to
measure school performance on 24 parameters in both a discrete and cumulative fashion
COMSTAT Report permits the Superintendent and Region staff to measure school performance on 24 parameters in both a discrete and cumulative fashion
04/20/23 23
Experience with Budget Planning Implementation
Experience with Budget Planning Implementation
Important because not only was the product right for M-DCPS but it was implemented in record time
Implementation was turn-keyProject management Requirements gatheringImplementationTestingTraining Knowledge transfer
Important because not only was the product right for M-DCPS but it was implemented in record time
Implementation was turn-keyProject management Requirements gatheringImplementationTestingTraining Knowledge transfer
04/20/23 24
Experience with Budget Planning ImplementationExperience with Budget
Planning Implementation Benefits
Pre-populated information reducing time and increasing data integrity
Provide users the ability to change budgets and create “what ifs”
Provide management rapid feedback and answers
Will continue to be the Budget Planning tool through and after SAP financial implementation
BenefitsPre-populated information reducing
time and increasing data integrityProvide users the ability to change
budgets and create “what ifs”Provide management rapid feedback
and answers Will continue to be the Budget
Planning tool through and after SAP financial implementation
04/20/23 25
Key LearningsKey Learnings
The Watershed Once staff who never had access to information become
empowered, the requests for new reports, models, cubes, etc. escalate rapidly. Ensure you have sufficient data warehouse and Cognos resources to manage
Official vs. User Created Reports Once data models are provided to users for query and
reports building, they may produce reports with different results than the “Official” reports. Establish clear business rules and embed, to the greatest extent possible, these rules in the data layer. Also, sign “Official” reports to differentiate them from those created by end users
Leverage Cognos CBI Training It can be impossible to train all users hands-on. Cognos
CBI courses make an excellent alternative
The Watershed Once staff who never had access to information become
empowered, the requests for new reports, models, cubes, etc. escalate rapidly. Ensure you have sufficient data warehouse and Cognos resources to manage
Official vs. User Created Reports Once data models are provided to users for query and
reports building, they may produce reports with different results than the “Official” reports. Establish clear business rules and embed, to the greatest extent possible, these rules in the data layer. Also, sign “Official” reports to differentiate them from those created by end users
Leverage Cognos CBI Training It can be impossible to train all users hands-on. Cognos
CBI courses make an excellent alternative
04/20/23 26
Experience with CognosExperience with Cognos
Extended a number of opportunities to M-DCPS making it financially possible to extend our licenses to the enterprise
Rapid implementation of both Budget Planning and School Based Budget
Have also been a willing partner Have assisted us in our strategic planning Understand budget constraints
Extended a number of opportunities to M-DCPS making it financially possible to extend our licenses to the enterprise
Rapid implementation of both Budget Planning and School Based Budget
Have also been a willing partner Have assisted us in our strategic planning Understand budget constraints
04/20/23 27
Results and BenefitsResults and Benefits
Improved student achievement through targeted instruction
Improved student performance through better school staffing
Reduced district costs through improved operational efficiency and reduced district costs through improved budgeting
Increased credibility in overall systems and products
Improved student achievement through targeted instruction
Improved student performance through better school staffing
Reduced district costs through improved operational efficiency and reduced district costs through improved budgeting
Increased credibility in overall systems and products
04/20/23 28
Results and BenefitsResults and Benefits
Information delivered to all employees including principals, teachers, and administrative employees
Made Information Technology Services a flexible and agile organization able to quickly respond to information requests
Information delivered to all employees including principals, teachers, and administrative employees
Made Information Technology Services a flexible and agile organization able to quickly respond to information requests
04/20/23 29
Next StepsNext Steps
Continue to expand the use of Cognos and provide professional development for more power users
Extend the use of Key Performance Indicators to all employees and display with Metrics Manager
Use Cognos to help trigger action based on student performance and apply and track intervention activities
Continue to expand the use of Cognos and provide professional development for more power users
Extend the use of Key Performance Indicators to all employees and display with Metrics Manager
Use Cognos to help trigger action based on student performance and apply and track intervention activities