christy n weimer resume
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CHRISTY NOEL WEIMER
Jacksonville, FL [email protected] 570-470-6086
OBJECTIVE Highly organized, detail oriented performer looking to obtain an administrative position where my proven leadership abilities, innovative problem solving skills, and exceptional level of customer service will be an asset to the organization.
PROFESSIONAL Allstate Insurance Agency Jacksonville, FL / Walnutport, PA EXPERIENCE Sr. Customer Account Representative 11/10 – Present Handled all aspects of new claims which include customer relations, educating throughout the claims process,
and coverage review.
Created, distributed, and managed audits for Cross Sells, Cancelations, and Marketing as well as maintained regular communication with producers for the purpose of building the book of business.
Excelled in all aspects of customer service which include policy reviews, endorsements, payment processing, writing and binding coverage.
Handled all special needs cases that required web service requests, RMBC, or support from Home Office. Maintained consistent communication with customers from start to finish.
Took initiative to go above and beyond to support producers in regards to sales, endorsements, marketing, and customer service.
Based on performance, was selected by agency owner to oversee all aspects of office management, which include facilitating proper office systems, adhering to policies and procedures, and ensuring compliance.
Improved the new hire process and training procedure.
Designed marketing and advertising materials for local distribution.
05/09 – 01/12
Dr. Brian J. Lauzen, DVM
Jim Thorpe, PA
Bookkeeper/Administrative Assistant Managed all aspects of billing.
Prepared files and documentation for collections for legal action.
Maintained client records and all data entry.
Provided elite level of customer service to racehorse trainers and owners.
12/00 – 10/04
The General Insurance Co. Lake Ariel, PA
Subrogation Supervisor Prepared and organized correspondence for subrogation, collections, and recovery.
Assisted legal department with preparation and filing court documents as well as arbitration.
Managed subrogation team and was responsible for overall team development.
Analyzed subrogation files and maintained communication with claims department in order to ensure accuracy of documentation.
Tracked and reported losses paid out and recovered.
Contacted claimants to set up payment arrangements and prepared promissory notes for the uninsured.
07/00 – 12/00 Man Power Staffing Service Inc. Stroudsburg, PA Administrative Assistant (Temp) Provided customer service, managed customer data base, maintained spreadsheets and customer contract
information, and set up appointments.
Assisted executives with documenting meeting minutes, managed appointments and travel arrangements, and oversaw tradeshow logistics.
Handled busy twelve line phone system. Interviewed, hired and managed call center staff.
Performed all other general office duties as requested.
03/98 – 06/00
Specialty Product Design Inc.
Tannersville, PA
Administrative Assistant Responsibilities include clerical, bookkeeping, and accounts payable and receivable as well as shipping and
receiving.
Performed various tasks and travel as requested.
CHRISTY NOEL WEIMER
Jacksonville, FL [email protected] 570-470-6086
EDUCATION North Hampton C Northampton Community College, Bethlehem, PA (1995-1996) United State Army, Fort Jackson, SC (1997-1998) United State Army. Bethlehem, PA 91998-2004)
LICENSING Florida 220 Property & Casualty License Issued June 24, 2015 Pennsylvania Property & Casualty Allied Lines Issued March 2010. Transferred to Florida June 2015.
ADDITIONAL SKILLS
Windows, MS Office, Alliance, Eagent, Gateway, RMP’s, Document Processing Repository, ACT. Ability to learn quickly and adapt as needed.
SPECIAL INTERESTS
Equestrian sports and horsemanship, sewing, reproduction Victorian dress making and costuming, playing cello, travel, reading, yoga, antique hobbyist.