christopher quigley resume 8 2016
TRANSCRIPT
Christopher J. Quigley5 Normandie Place ■ Cranford, NJ 07016
Home: (908) 709-1413 ■ Mobile: (917) [email protected]
Objective
To use my leadership and Business Development experience to build channel growth, increase market penetration and improve profitability for a company.
Business Development Executive Summary
Training • Sales Management • Strategic Planning • Operations
A versatile, results-oriented leader with more than 20 years of professional experience. A successful track record of achieving company goals through creative marketing, insightful market analysis,
and effective training. Consistently finish in the top 3% of company employees. Proven ability to establish and strengthen strategic relationships with Local and National retail partners by
utilizing excellent interpersonal skills with a unique blend of analytical, leadership, and organizational abilities.
Professional ExperienceSprintRegional Sales Manager Prepaid - New York, NYApril 2016 to present
Responsible for Prepaid channel productivity and metrics for New York and New Jersey Coach, mentor and manage 6 direct reports Develop/expand our business partners throughout market with heavy focus on suburban
demographic Identify areas for future growth within the markets that will help strengthen the markets and
increase Sprint/Boost footprint in the suburbs Right-size current distribution shifting dependency from non-exclusive partners for exclusive
branded partners currently 63% AR driving to 48% by mid 2017 Develop and implement $500 million dollar expansion plan for 2016 and Q1 2017 Opened 11 new Branded retailer in May and June Finished Top RSM for June and July 2016
North American Wireless LLC (Master Agent for Boost/Sprint) – Director of Business and Marketing Development Yonkers NY Jan 2015 to present
Hired to grow company nationally-expanded presence in MI and Mid West opening 45 new Branded locations and 10 new AR partners
Trained existing Territory Managers on how to identify solid partners Managed $600k store build out project – building 45 new doors in MI and 25 in NY/NJ Play significant role in purchasing smaller MA in MI gaining 20 new partners Built out 45 new exclusive partner locations Grew sales 70% in 2015 Added 120 new partner stores in 2015 Helped design internal inventory allocation process with Ops Director Representing 2,000,000 in sales volume annually Improved MA ranking from 9th to 2nd by 2016
Christopher J. Quigley Page 2
SPRINT
Boost National Account Manager, Warren, New Jersey, Sept. 2013 – Dec. 2014
Hired to handle Master Agent partners Managed Regional partner growing overall business 20% YoY Managed National partner and grew business 15% in secondary markets Coordinated market blitz’ with SPG team to grew distribution for partners Worked with SPG teams to improve market relationships Delivered reporting to partners to drive metric improvement 2x winner or the quarterly award for for partner with the best metrics overall Coordinated market blitz’ with SPG team to grew distribution for partners
SPRINT NEXTEL
National Account Manager, Warren, New Jersey, Feb. 2007 – Mar. 2013
Promoted to this high-profile national position to provide sales support to 7500 retail locations for RadioShack, Wal-Mart, and Apple
Representing 2,000,000 in sales volume annually Indirectly managed a sales force of 325 account executives, sales managers and area directors Created and develop training programs that increased overall share of decision
RadioShack Corporation: Jan 2008 – Mar. 2013 Grew sales 21% within first year Continued consistent sales growth of 15% year over year Increased market share 30% within core stores and buyers club locations Increased share of decision in Core Stores to 65% and buyers clubs to 40% Implemented specialized programs the increased sales in targeted regions by 25% Created new training programs that increased overall employee wireless knowledge that helped
gain an average lift across the chain of 13%
Apple retail stores Jan 2008 – Apr. 2009 Handled 250 stores nationally Create on-line buying site for Apple employees to purchase Sprint products and services Created monthly operations deck to drive a singular point of focus on the sales floor Developed field council to meet monthly to drive behavior and improve relationships at the field
and store levels
Wal-Mart Feb 2007 – Dec 2007 Increased share of decision in 1,000 doors from 11% to 25% within six month Increased sales 45% in 2008 over 2007 Coordinated the development of a comprehensive marketing and training plan for field
organization Created and develop training programs that increased overall share of decision
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Regional Business Development Manager, Bedminster, New Jersey, Dec. 2005 – Apr. 2007
Regionally managed 4500 Agent/4600 National Retail locations for the Northeast and Mid West regions
Grew sales in Agent channel by 15% from 120,000 to 145,000 monthly Collaborated with key personnel in operations, marketing, and finance groups; ensured that
compensation programs remained attractive and financially beneficial for dealers Decreased Churn within regions from 2.8% to 2.1% Assisted in the development of contests for National Retail Channel that increased overall share
from 35% to 45% Worked with training to develop certification program for all retail associates Coordinated training programs for both national and regional field teams in the areas of systems
integration, operations, marketing, and new business sales processes
Special Project: Acquisition Team, Aug. 2005 – Jan. 2006
Selected to participate on an elite management team subsequent to Sprint’s acquisition of Nextel, aiding in the facilitation of a major corporate transition. Helped develop standardized policies, strategies and programs for Agent and National Retail Channels. Assisted in the creation of processes to seamlessly merge more than 15,000 Agent locations throughout the U.S.
National Indirect Development Manager, Jan. 2003 – Aug. 2007
Consistently achieved 148% of budget for new activations annually Developed a national Exclusive Agent program Led expansion 250 Exclusive Agent locations nationally Assisted in developing a competitive compensation program for Agent Channel Indirectly managed and trained sales force of 600. Consulted with senior executives to plan and
coordinate long-term strategic plans Responsible for the development, management, and profitability of company’s national dealer
network Worked with Finance, Marketing and Training to develop highly effective programs for Indirect
Agent Channel Managed Wal-Mart partnership for 750 locations nationally
Regional Indirect Sales Manager, 2003-2004
Responsible for managing the National Retail Channel and developed the Agent Channel within the Eastern Region
Indirect Sales Manager, New York, New York, 1997-2003
Recruited, developed and launched Sprint’s New York/New Jersey markets for the Agent and National Retail Channels
Professional Development
Completed numerous training programs including Professional Selling Skills I, II & III, Management Training (manage employees, hiring practices), Human Resources, and Ethics Training. New Jersey licensed Real Estate Agent (5 Star Award winner for Customer Satisfaction 2012)
Honors Awards Humanitarian Award, 1998 (Weapons for Words Program); Humanitarian Award (A.T. Toy Drive), 1998 President’s Club (top 3% of Sprint), 2004; Service Excellence Award, 2000 - 2004; Pinnacle Club Platinum Award (top 3% of Sprint), Agent of Change Award, 2002 2x Winner Best Overall in Job Award 2005-2006 5 Star Award winner for Customer Satisfaction 2012 Boost Top Agent Award 2014