© 2014 Chevron

Name: Chima OnwumereCourse: Business Administration and Management(Covenant Polytechnic Aba, Abia State)E-Colors: Red/Yellow

Team: HR/Medical – Expatriate Administration Group

IT Duration: January 2014 – December

2014 (12 Months)

15 December, 2014

End of Internship Presentation

© 2014 Chevron

1 SAFETY MOMENT

Content

2 INTRODUCTION

TRAINING4

6 PROJECTS I WAS INVOLVED IN AND EXPERIENCE GAINED

8

7 PERSONAL STATEMENT

3 THE EXPERIENCE

10

9

CONCLUSION

PROJECT EXPERIENCE5

PICTURE

APPRECIATION

© 2014 Chevron

Safety Moment

‘Assessing risks and verifying safeguards’ John Watson, Chevron - CEO.

Idea of preventing incidents by analyzing potential risks and deploying improved training on risk assessment and maintaining safeguards.

Bringing it back home;

• Ebola: Doctors and nurses who treated Patrick Sawyer were not initially aware of Ebola risk he carried. That risk was discovered too late. Hence, appropriate safeguards were not put in place. They applied normal safeguards to this unknown risk and unfortunately they and the country at large have serious and fatal incidents at hand.

• Application: In our operations, offices and at home; Every stand alone case should be risk evaluated in the light of new information (in this case Ebola outbreak in Liberia/Sieria-lone/) Proper risk assessment is the first step in providing appropriate safeguard.

Do you assess the situations you find yourself enough to evaluate the safeguards in

place to protect you!!!

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Introduction

Internship Objectives:

To apply academic knowledge that I have gained in education to a professional setting by contributing to value adding managerial and administrational functions whilst gaining valuable practical experience.

To learn, improve and develop skills that I otherwise would not have been able to develop without the placement opportunity.

To go round the different HR Administration units in Lekki to learn more about each individual units (Benefit Unit, Recruiting and Selecting Unit (R&S), Expatriate Unit, and HRIT Unit.

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HR&M Vision: We are committed to delivering people-related solutions and services through focus, process excellence and expertise resulting in business success.

The Human Resources & Administration is responsible for the day to day HR operations-it is the *ENGINE ROOM OF HR* made up of four unit. Which are;

Benefits Administration Unit is responsible for the administration of employee benefits including award and event programs such as Long Service Awards and End –of- Year parties.

Recruitment and Selections Unit co-ordinates the selection and recruitment.

Expatriate Administration Unit handles all issues relating to expatriates and national employees on foreign assignments.

HR Information Technology Unit manages HR Information Systems and employee data.

OUR ENABLING STRATEGIES ARE;

Are committed to operational excellence and guided by its objectives, tenets and elements.

Work as a team respecting and appreciating our diverse talents and backgrounds.

Leverage technology to deliver superior solutions and services.

Develop and implement evergreen processes that ensure data integrity to enhance business decisions.

Build and strengthen employees’ competencies to deliver business results.

Engage, communicate and partners with all stakeholders effectively to achieve business objectives.

Introduction: The HRA – Expatriate Admin Group

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The Experience…

Chevron Safety Culture

I have learnt that Safety is of paramount importance in Chevron and that its employees are committed to helping the company achieve world-class performance in all aspects of OE;

The Chevron Way - Getting Results the Right Way: This represents our values; our underlying principles that dictates how we do things.

Operational Excellence (OE):“To be recognized and admired by industry and the communities in which we operate as world-class in process safety, personal safety & health, environment, reliability and efficiency.”

Tenets of Operation:

They are code of conducts used by employees and contractors as a tool to guide daily decisions. The Tenets of Operation are based on two key principles:

– Do it safely or not at all

– There is always time to do it right

Incident and Injury free (IIF)

iCare / BBSIt is a system in place to improve our behavior towards our safety and the safety of others. It is aimed to encourage positive behaviors and correct at risk behaviors by providing positive feedback.

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EXPARTRAITE ADMINISTRATION GROUP

What is Expatriate Administration

Chevron as a global company has provided Expatriate assignment opportunities that help employees learn and grow in their career. The assignments provide exciting opportunity for you to explore other countries, cultures and languages. It also calls for serious commitment from you and your family. WHO IS AN EXPARTRAITE

An expatriate is an employee who is assigned to work in a country other than his or her home country.(country of employment)for a temporary period of time. Expatriate administration group are divided into two segment Nationals and Non-Nationals. NON-NATIONAL EXPATRIATE ADMINISTRATION

Non-Nationals administration are foreigners coming into Nigeria. For non-national expatriate we have various functions we do here.

1. Expatriate Quota Issues.

2. Expatriate Assignment.

3. Pre-Assignment Visit (PAV).

4. Passports/CERPACs/Visas.

5. COREN.

6. NCDMB Biometric Capture.

7. Letter of introduction (LOI) we prepare letter of introduction for our Expatriate.

8. Offer letter

9. Driver Allowance.

 

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The Experience Cont…

NATIONAL EXPATRIATE ADMINISTRATION

National expatriate administration is when Nigerians go abroad. These are the various functions we do here

1. VISA- We Processed visa payment and scheduled visa appointment for employees.

2. LOI/ LOA.

3. Business trip( per-diem)

4. .

5. .

In achieving our aim we:

We are committed to operational excellence and guided by its objectives, tenets and elements.

Work as a team respecting and appreciating our diverse talents and backgrounds.

Work with our customers to ensure we understand their requirements and are always aligned with their goals and expectations.

Work with our counterpart (NCD Group) to develop and execute plans.

Interact with HRPB teams to ensure we are aligned with their plans, exploit synergies and ensure seamless hand-over.

Engage with finance group to seek their input and ensure we are continuously aligned on plans, strategies and performance.

Manage our relationship with service providers to ensure timely & seamless service delivery.

Ensure that we have appropriate mechanisms/platform in place to facilitate timely work execution.

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The Experience Cont…

Opportunity to work with and learn from the experience of:

– Professionals

• HR Supervisors and HR Managers,

• HR Representatives (Escravos and Lekki)

• HR Associates

• HR policy and planning Process (HRPPP)

• HR Business Partners (HRPB)

• Finance Analyst

• Medical Administrators

• Others (E-Color Coaches, HES Analyst, Business Analysts etc.)

From whom I developed:

– Managerial and Administrational knowledge –

1. Ability to work in a fast paced changing environment.

2. Demonstrated team player.

3. Ability to independently prioritize multiple tasks and work to meet deadlines.

4. Strong attention to detail ensuring timely follow-up and closure.

5. Clear, concise and articulate communication skills - verbal, written and listening.

6. High performer with a passion to achieve positive business results.

7. Curiosity and desire to learn and expand skill set

8. Ability to handle business sensitive information with the highest degree of integrity.

9. Good organizational and efficiency skills.

10. Experience working within a very busy environment where deadlines are clearly defined and must be met.

11. Ability to prepare and deliver effective presentations

– Understanding my strengths and potential limiters 9

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Training

Computer Based Trainings (CBT)

– Operational Excellence

– Wellnomics Assessment Reference Point(ARP)

– IRM Information Risk Awareness Training

– Mentoring - QuicKnowledge

– Data Privacy

– IRM Data Privacy

– Diversity and Inclusion

– Drilling & Completions: What does it take to drill a well

– Oil Well Performance and Surveillance: Fundamentals (RDC by ETC)

– Oil and Gas Separators (RDC by ETC)

– Oil and Gas Overview

– CPDEP Concepts: Module 1 CPDEP Basics

– OTP ELS Operations 1000.05 Oil and Gas Separators

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– CRM Pipeline Hydraulics/Fundamentals of Fluid Flow – CPL

– Fluid Catalytic Cracking (RDC by ETC)

– Crude Oil Transportation and Storage (IHRDC)

– CHEMISTRY: Material Balancing (IHRDC by ETC)

– Fundamental Training - Reading P&IDs and PFDs

– Fundamental Training - Process Control Instruments

– Writing an Effective Scope of Work: An Intro For Business Owners and Contracting Professionals

– Safe Charts and P&IDs Western GOM

– Mandatory Compliance Trainings (IRM Awareness, Business Conduct, Wellnomics Assessment Reference and Ergonomic Training)

In-Class Trainings (External)

Negotiation Techniques for Engineers

Management of Claims in Construction Contract

In-Class Trainings (Internal)

NMA interns orientation Workshop

HRA excel Training

iCare Workforce Training Session

HRA Helpdesk & Training Session.

Chevron has provided me the opportunity to partake in a number of trainings, some of which are listed below:

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Training Cont…

I was opportuned to work as a junior HR Rep with all the Professionals in the Expatriate Administration Group. During these times I had hands on experiences on:

• Performing general office duties and administrative tasks.

• Decision Making in some administrative Tasks.

• Collate weekly confidential report for presentation to management.

• Managed the internal and external mail function.

• Filling of expatriate credential document and managing their files as well.

• Assist in the renewal of visas and cerpac for expatriate.

• Communicating with EE to confirm their application details.

• Supporting in the processing of expatriate quota issues.

• Sending of visa letters and per-diem letters to EE.

• Recording of letters coming in and going out of the office.

• Setting up expatriate in Ilogistics.

• Follow up with supervisor for letter approval.

• Accommodation booking for expatriate who are coming for (PAV) pre-assignment visit and also on our national EE going on expatriate assignment(2Days courtesy Benefit travel).

• Assist in the preparation of letter of introduction (LOI) to the embassy for our EE.

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Other things I was Involved with:

Outside my primary team work::

I was able to help co-ordinate e-color activities for interns;

Facilitated some e-color sessions;

Assisted with some HRA day to day activities within the Department.

Attended a Process Hazard Analysis for a project;

I was part of the voluntary team for the EE 2014 long service award.

Took part in the HRA learning event that took place in June was able to attend the excel class and expatriate class.

Attended monthly HR & Medical learning event.

Attended monthly HR & Medical Safety meeting.

Submitted iCare observation at least once a month.

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In a new environment, working environment at that; I faced some challenges and learnt a great deal too.

Lessons Learnt

Encounters:• Adjusting to work life – It got better as time

went on, I got used to it • Work structure for me (intern) – I asked for

work most times, completed CBTs online, drew up a schedule

• Everybody is busy!!! – People made time to help out

• NAPIMS (JV partners) – The need to carry our Government counterparts along in everything we are doing.

• Restriction to project team folder – I created a dropbox folder where team mates could put documents for my use

Knowledge gained:• Project Management:

• Application of CPDEP to MCPs and SCPs

• Project Organizational Capability

• Framing

• Scope Management: Scope Definition and Project Management of Change (PMOC)

• Contracting and Procurement

• Alternatives Generation and Selection

• Engineering & Construction Management

• Value Improving Practices (VIPs)

• Technical Skills:

• Microsoft Office (Excel, Power Point)

• Better understanding the policy guiding expatriates administration.

• Working with e-colors

• Improve on my people skills (Team work)

• NMA Tools & Services (E-letter,E-benefit,ILogistics SharePoint, etc.)

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PERSONAL STATEMENT

I have long been a dedicated student of the processes of business administration and management. Both intricacies and their central place within the structure of our society have offered rewarding potential intellectual exploration, alongside challenging opportunities for practical application. It is this combination that has inspired throughout school, work experience and into undergraduate study and will continue to ensure that I strive to achieve similar results in future study and beyond.

The knowledge and experience have gained will ensure that am well prepared to study complex aspects of management at undergraduate level. I have also long been interested in the communication skills necessary to provide effective management and have worked to improve these abilities through the study of english and media.

Alongside my academic interest in the field I have also gained valuable work experience that has allowed me to witness, and to play part, in the application of the principled I have studied in the context of the real business world. In addition to gaining experience of general administrative duties, and liaising with clients and colleagues I also undertook data entry and company filling, allowing my first-hand experience of the administrative procedure within the industry. This experience inspired even greater enthusiasm for pursuing a role within the sector and my ultimate ambition would be to achieve an employment within industry or corporate finance.

I believe I have proven myself to be a dedicated and capable student with the potential to perform well across all aspect of the study of management. Despite some difficulties,I have retained a strong sense of focus and am determined to achieve my ultimate goal for working for a prominent industry in the world. Bolstered by the enthusiasm that been surrounded by the twin worlds of business and management will inevitably engender, I believe I can deliver on this promises throughout undergraduate study and even beyond.

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Conclusion:

This work placement has helped me put into practice the skills that I have learnt and gathered while in school; I was able to apply my academic knowledge in a professional setting by contributing to value adding managerial and administration function whilst gaining hands on experience.

In short, It’s was great opportunity for me to get a feel for what it’s like to work in the Oil and Gas industry, get real work-based expertise and meet experienced people who work in the Industry.

Recommendations:• To introduce a more structured program

for interns• Trip to Escravos at least once during the

internship period (3, 6 and 12 months)• Access to folders that are required to carry

out daily tasks• At least every interns working with Human

Resources and Administration should be able to work with every unit in all the department for at least 3months.

Commendations:• Chevron’s safety culture• Professionalism of the people• Quality and Quantity of resources

available for learning purposes• Staff-Welfare• Community Engagements • Diversity• Trainings (CBT and In-class)• HR & Medical Learning event.• Chevron interns workshop.

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Appreciation

God Almighty

Nigeria Government

Chevron Nigeria

HR & Medical Management Team

My Manager – Babs Ajayi

My Supervisor – Isiocha Chinyere

My Able mentor – Theodora Nnadi

My Potential Team Members

All the HR Supervisors

Eunice Oborevwori

Ikueze Evans

Ajani wahid

Momoh Fatimah

Ajayi Nwamaka

Bola-Sadipe Damilola

Odiete Nicholas

Alamu Omolola

Ohioma Florence

Ulokwem Moses

Odunuga Abi

And so many more people that have positively made my Internship with CNL a GREAT SUCCESS!!!

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Remarks/Questions?