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Good Day Everyone!

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Critical Success FactorsChicago Messenger Service is a family owned, immediate response, special delivery company with 45 years experience in Transportation, Distribution & Delivery.

Longevity plays a large role in our success. The top six people have been with the company for 15+ years.

Our success is realized by striving to be Number One in technology with respect to our industry.

Our success is attained by our attitude. We recognize the importance of the product we are entrusted to handle and deliver. This is a matter we take most seriously.

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Our 400 Plus CouriersUniformed Professionals educated in Customer Service.Trailers, Straight Trucks, Vans, Wagons, SUVs, Cars, Bikes.All equipped with insurance coverage of at least $100,000.00 / $300,000.00 Liability and $50,000.00 Property Damage.All meet and maintain a points based driving record.Background checks.Geographically tested.ID badges

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Online Order Entry Screen

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The Latest in TechnologyThe MC75 enhances our present system which already includes real time POD’s along with updates to our Web Site within minutes. These enhancements include:Barcode scanning at customerGPS TrackingGPS NavigationSignature CaptureCameraRoute OptimizationCustomized Software

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ON DEMAND SERVICESStandard Operations Department

• Emergency environment specializing in the immediate pickup and delivery of your shipment.

• 24 hours a day, 7 days a week, 365 days a year, WE NEVER CLOSE!

• Services that range from a one hour pickup and delivery to an all day delivery.

• Designed to deliver shipments of any size, any shape, and any weight, to any distance, FAST.

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Clockwork Services

• A Dedicated Department responsible for the routing, assigning, and monitoring of pre-scheduled work, such as....

• Post Office Pickups and Deliveries, Bank Deposits, Intercompany mail and supply routes, Branch Banking Proof routes, and Payroll Distribution routes.

• Dedicated Couriers, familiar with our customer's requirements, are checked in at least 1 hour prior to ready time of stop or route.

• Pickup and Delivery times are monitored in 15 minute intervals to ensure scheduled commitment times are being met.

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NiteMoves Program• Two Warehousing and Distribution (crossdocking) facilities totaling

240,000 sq. ft. located in Elk Grove Village and a third with 10,000 sq. ft. located just outside downtown Chicago.

• On a daily basis, delivering to over a 600 zip code territory that blankets the Northern Illinois, Northwest Indiana, Southeast Wisconsin, Tri-State area by the next business day.

• An eclectic Customer base that includes various Retail Store deliveries, Wine fulfillment and delivery, Pharmacy and Hospital deliveries of pharmaceuticals including DEA monitored controlled drugs, Office Supplies and Electronics.

• Designed routes allow for density and volume cost optimization.

• Warehouses are digitally covered by 180 cameras recording 24/7.

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NiteMoves Area Coverage Map

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2220 Arthur EGV Warehouse

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2301 Lively EGV Warehouse

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Summary

• I want to thank the you for learning about Chicago/Veterans Messenger• I appreciate the time you've given

me today, and given the chance, we'll exceed your expectations!