chemotherapy services in sussex
DESCRIPTION
TRANSCRIPT
‐ Economic Challenges of Chemotherapy Delivery
Service in melt‐down Sussex Cancer Network
(Final)16th
July 2009
ArdenPan Birmingham
311008
2
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
World Class Commissioning (WCC)
amp the NCAG ReportNCAG Report
1
Exponential Demandndash Capacity Planning
Business Cases
ndash Service re‐designbull Devolved services
bull Work Force
2
NCEPODAcute Oncology
ndash Safety
WCC Priorities
1
Financial Deficits
2
WCC Agendas
3
Mergers PBC etc etc
World Class Commissioningbull Recent criticisms of sustainability of Public Sector
ndash continuing inflexibility of delivery of many public services
ndash rising demand + increasing costs = doubts about sustainability
ndash massive investment without reform
ndash complacent unsafe lsquoJobs for Lifersquo Final Salary Pension Scheme
ndash poor uptake of technology out of touch with international management trends
bull Remedy WCCndash patient needs amp concerns centralndash commissioning is a binding contract with timelines amp deliverables
bull innovation and productivity are expectedbull business cases are explicit on metrics and promptly delivered
HOSPITALS AS lsquoOLD BATTLESHIPSrsquo
COMMUNITY SERVICES DELIVERING MORE ELECTIVE CARE
amp OBVIATING NON‐ELECTIVE ADMISSIONS
8
pound0
pound500000
pound1000000
pound1500000
pound2000000
pound2500000
pound3000000
THE RISING TIDE OF DEMAND FOR CHEMOTHERAPY
BUDGET
EXPEND
The Rock Budget Deficits amp WCC
1
Outcomes2
Contestabitlity
3
Benchmarking4
Contracts
EXPONENTIAL DEMAND FOR HEALTH‐CARE
NATIONAL BUDGETDEFICIT PBR etc
WCC Agendas
1
Commissioning by OutcomesCorporate Value Management
2
Contestability De‐Commissioning Market Management Darzi Care amp Resource
Utilisation Programme Commissioning
3
Benchmarking
4
Contracts HRGTariffs
WCC Agenda 1 Commissioning for Outcomes Corporate Value Management
bull lsquoAreas with higher levels of spending can often have worse outcomes Its not what we do but what is achieved as the
result of what we do that mattersrsquobull lsquoNSFrsquos amp NICE Assessments Peer Review etc will be
implemented and monitoredndash what are we buyingndash what are the chances we get itndash is this the best possible use of tax‐payersrsquo
money
bull lsquoOutcomersquo
Metrics
ndash Audited Monitoring of Activity Performance amp Outcome
bull Who monitors how frequently
PCT legal challenges to NICE 1
Co‐Payment Inequalities Guidance November 2008
ndash Co‐payment allowed but in separate premises
ndash BUT What is the effect on deprivation inequalities
2
NICE Jan 2009 lsquoAppraising life‐extending end of life (gt 2 years) treatmentsrsquo
ndash lsquogive greater weight to QALYs achieved in the later stages of terminal diseases
ndash BUT Is this NICE guidance a perverse incentive to over‐ treat patients
3
NICE May 2009 National Pharma Discounts Cetuximab for 1st
line Metastatic Colorectal Cancer
ndash Manufacturer rebate of 16 on cetuximab used on a per patient basis pound15902 gtgt pound13650
ndash BUT Are all NICE assessments to be re‐assessed
WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme Commissioning
Contestability amp Decommissioning
lsquoRight treatment in the right place at the right timersquobull Yes Legitimate drivers of Demand
bull Demographic ageing population rising incidence amp detection lifestyle choices smoking alcohol street drugs
bull Diagnostic up‐staging (CT PET Fusion) Neo‐adjuvant switches from XRTSurgery
bull Therapeutic Biologicals Genome stem cell bull NO Greedy Hospitals
driving Demand into the wrong location
bull Cancer 3rd
largest source of revenue in the pharma industry forecast to increase at ~ 17 to $49 billion by
2012bull NCEPODAcute Oncology Report
bull palliative chemotherapy which is inappropriate and unsafe
bull 3rd 4th 5th
lines of treatment
15
lsquoProgrammersquo
Commissioning Cancer Commissioning Toolkit
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much can be delivered in the communityWhat does this mean for the workforce
16
WCC Agenda 3 NationalInternational Benchmarking
lsquoPost Codersquo
Variation in access to chemotherapy
bull
Government and independent reports show wide variations across the within the NHS (and across the
EU) for uptake and access to lsquoNICE approvedrsquo
cancer chemotherapy
bull
Data indicate the main reason is variations in the agreement amp implementation of delivery costs
rather than acquisition procurement costs
bull
Commissioners need to understand the causesbull
Inadequate policing of NICE implementation
bull
Slowincompetent business cases
ArdenPan Birmingham
311008
17
WCC Agenda 4CONTRACTS
WCC Agenda 4CONTRACTS
WCC Contracts agreeing lsquocoinagersquo Attendances or PBRHRG 4
Hourly Rate or Job‐Rate
Attendances1
encourages
attendances
2
assumes all chemotherapy
regimens have the same complexity
3
Drug Procurement (acquisition) costs are
commissioned separately
4
perverse financial incentive not to switch
iv to oral
PBR1
encourages results
2
encourages codingbull ICD 10 amp regimen
3
Drug Procurement (acquisition) costs are
explicit and linked to delivery bands
4
Oral income band is comparable to iv
World Class Commissioning (WCC)
amp the NCAG ReportNCAG Report
1
Exponential Demandndash Capacity Planning
Business Cases
ndash Service re‐designbull Devolved services
bull Work Force
2
NCEPODAcute Oncology
ndash SafetyAcute Oncology
WCC Priorities
bull Financial Deficitsndash Contracts
bull 6 Agendasbull Mergers PBC etc etc
NCEPODAcute Oncology audit For Better Or Worse 2008
bull 47000 chemotherapy patients treated JuneJuly 2006
ndash (= 500000 pa)bull 1044 (2) died within 30 daysbull 63 questionnaires returnedbull 52 case notes returnedbull Lowest rate of response of any NCEPODAcute
Oncology audit
NCEPODAcute Oncology 1044 patients died within 30 days
bull 50 had previous programme of chemotherapy
bull 86 palliative treatment intent
bull ECOG PSndash 0 or 1 38
ndash 2
41
ndash 3 or 4
21
bull Location of chemo
ndash 35 IPndash 57 OPndash 8 home
NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
bull 35 good
bull 49 room for improvement
bull 8 less than satisfactory care
bull 8 insufficient data
bull 27 treatment caused or hastened death
Questionsndash Were these 27 predictablepreventable
ndash What did the other 73 die ofbull Was their death predictable
ndash How many other admissions were related to chemo
WCC Clinical Risk Pyramids
DEATHS
CLINICAL INCIDENTS
UNSAFE PRACTICES
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
ArdenPan Birmingham
311008
2
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
World Class Commissioning (WCC)
amp the NCAG ReportNCAG Report
1
Exponential Demandndash Capacity Planning
Business Cases
ndash Service re‐designbull Devolved services
bull Work Force
2
NCEPODAcute Oncology
ndash Safety
WCC Priorities
1
Financial Deficits
2
WCC Agendas
3
Mergers PBC etc etc
World Class Commissioningbull Recent criticisms of sustainability of Public Sector
ndash continuing inflexibility of delivery of many public services
ndash rising demand + increasing costs = doubts about sustainability
ndash massive investment without reform
ndash complacent unsafe lsquoJobs for Lifersquo Final Salary Pension Scheme
ndash poor uptake of technology out of touch with international management trends
bull Remedy WCCndash patient needs amp concerns centralndash commissioning is a binding contract with timelines amp deliverables
bull innovation and productivity are expectedbull business cases are explicit on metrics and promptly delivered
HOSPITALS AS lsquoOLD BATTLESHIPSrsquo
COMMUNITY SERVICES DELIVERING MORE ELECTIVE CARE
amp OBVIATING NON‐ELECTIVE ADMISSIONS
8
pound0
pound500000
pound1000000
pound1500000
pound2000000
pound2500000
pound3000000
THE RISING TIDE OF DEMAND FOR CHEMOTHERAPY
BUDGET
EXPEND
The Rock Budget Deficits amp WCC
1
Outcomes2
Contestabitlity
3
Benchmarking4
Contracts
EXPONENTIAL DEMAND FOR HEALTH‐CARE
NATIONAL BUDGETDEFICIT PBR etc
WCC Agendas
1
Commissioning by OutcomesCorporate Value Management
2
Contestability De‐Commissioning Market Management Darzi Care amp Resource
Utilisation Programme Commissioning
3
Benchmarking
4
Contracts HRGTariffs
WCC Agenda 1 Commissioning for Outcomes Corporate Value Management
bull lsquoAreas with higher levels of spending can often have worse outcomes Its not what we do but what is achieved as the
result of what we do that mattersrsquobull lsquoNSFrsquos amp NICE Assessments Peer Review etc will be
implemented and monitoredndash what are we buyingndash what are the chances we get itndash is this the best possible use of tax‐payersrsquo
money
bull lsquoOutcomersquo
Metrics
ndash Audited Monitoring of Activity Performance amp Outcome
bull Who monitors how frequently
PCT legal challenges to NICE 1
Co‐Payment Inequalities Guidance November 2008
ndash Co‐payment allowed but in separate premises
ndash BUT What is the effect on deprivation inequalities
2
NICE Jan 2009 lsquoAppraising life‐extending end of life (gt 2 years) treatmentsrsquo
ndash lsquogive greater weight to QALYs achieved in the later stages of terminal diseases
ndash BUT Is this NICE guidance a perverse incentive to over‐ treat patients
3
NICE May 2009 National Pharma Discounts Cetuximab for 1st
line Metastatic Colorectal Cancer
ndash Manufacturer rebate of 16 on cetuximab used on a per patient basis pound15902 gtgt pound13650
ndash BUT Are all NICE assessments to be re‐assessed
WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme Commissioning
Contestability amp Decommissioning
lsquoRight treatment in the right place at the right timersquobull Yes Legitimate drivers of Demand
bull Demographic ageing population rising incidence amp detection lifestyle choices smoking alcohol street drugs
bull Diagnostic up‐staging (CT PET Fusion) Neo‐adjuvant switches from XRTSurgery
bull Therapeutic Biologicals Genome stem cell bull NO Greedy Hospitals
driving Demand into the wrong location
bull Cancer 3rd
largest source of revenue in the pharma industry forecast to increase at ~ 17 to $49 billion by
2012bull NCEPODAcute Oncology Report
bull palliative chemotherapy which is inappropriate and unsafe
bull 3rd 4th 5th
lines of treatment
15
lsquoProgrammersquo
Commissioning Cancer Commissioning Toolkit
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much can be delivered in the communityWhat does this mean for the workforce
16
WCC Agenda 3 NationalInternational Benchmarking
lsquoPost Codersquo
Variation in access to chemotherapy
bull
Government and independent reports show wide variations across the within the NHS (and across the
EU) for uptake and access to lsquoNICE approvedrsquo
cancer chemotherapy
bull
Data indicate the main reason is variations in the agreement amp implementation of delivery costs
rather than acquisition procurement costs
bull
Commissioners need to understand the causesbull
Inadequate policing of NICE implementation
bull
Slowincompetent business cases
ArdenPan Birmingham
311008
17
WCC Agenda 4CONTRACTS
WCC Agenda 4CONTRACTS
WCC Contracts agreeing lsquocoinagersquo Attendances or PBRHRG 4
Hourly Rate or Job‐Rate
Attendances1
encourages
attendances
2
assumes all chemotherapy
regimens have the same complexity
3
Drug Procurement (acquisition) costs are
commissioned separately
4
perverse financial incentive not to switch
iv to oral
PBR1
encourages results
2
encourages codingbull ICD 10 amp regimen
3
Drug Procurement (acquisition) costs are
explicit and linked to delivery bands
4
Oral income band is comparable to iv
World Class Commissioning (WCC)
amp the NCAG ReportNCAG Report
1
Exponential Demandndash Capacity Planning
Business Cases
ndash Service re‐designbull Devolved services
bull Work Force
2
NCEPODAcute Oncology
ndash SafetyAcute Oncology
WCC Priorities
bull Financial Deficitsndash Contracts
bull 6 Agendasbull Mergers PBC etc etc
NCEPODAcute Oncology audit For Better Or Worse 2008
bull 47000 chemotherapy patients treated JuneJuly 2006
ndash (= 500000 pa)bull 1044 (2) died within 30 daysbull 63 questionnaires returnedbull 52 case notes returnedbull Lowest rate of response of any NCEPODAcute
Oncology audit
NCEPODAcute Oncology 1044 patients died within 30 days
bull 50 had previous programme of chemotherapy
bull 86 palliative treatment intent
bull ECOG PSndash 0 or 1 38
ndash 2
41
ndash 3 or 4
21
bull Location of chemo
ndash 35 IPndash 57 OPndash 8 home
NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
bull 35 good
bull 49 room for improvement
bull 8 less than satisfactory care
bull 8 insufficient data
bull 27 treatment caused or hastened death
Questionsndash Were these 27 predictablepreventable
ndash What did the other 73 die ofbull Was their death predictable
ndash How many other admissions were related to chemo
WCC Clinical Risk Pyramids
DEATHS
CLINICAL INCIDENTS
UNSAFE PRACTICES
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
World Class Commissioning (WCC)
amp the NCAG ReportNCAG Report
1
Exponential Demandndash Capacity Planning
Business Cases
ndash Service re‐designbull Devolved services
bull Work Force
2
NCEPODAcute Oncology
ndash Safety
WCC Priorities
1
Financial Deficits
2
WCC Agendas
3
Mergers PBC etc etc
World Class Commissioningbull Recent criticisms of sustainability of Public Sector
ndash continuing inflexibility of delivery of many public services
ndash rising demand + increasing costs = doubts about sustainability
ndash massive investment without reform
ndash complacent unsafe lsquoJobs for Lifersquo Final Salary Pension Scheme
ndash poor uptake of technology out of touch with international management trends
bull Remedy WCCndash patient needs amp concerns centralndash commissioning is a binding contract with timelines amp deliverables
bull innovation and productivity are expectedbull business cases are explicit on metrics and promptly delivered
HOSPITALS AS lsquoOLD BATTLESHIPSrsquo
COMMUNITY SERVICES DELIVERING MORE ELECTIVE CARE
amp OBVIATING NON‐ELECTIVE ADMISSIONS
8
pound0
pound500000
pound1000000
pound1500000
pound2000000
pound2500000
pound3000000
THE RISING TIDE OF DEMAND FOR CHEMOTHERAPY
BUDGET
EXPEND
The Rock Budget Deficits amp WCC
1
Outcomes2
Contestabitlity
3
Benchmarking4
Contracts
EXPONENTIAL DEMAND FOR HEALTH‐CARE
NATIONAL BUDGETDEFICIT PBR etc
WCC Agendas
1
Commissioning by OutcomesCorporate Value Management
2
Contestability De‐Commissioning Market Management Darzi Care amp Resource
Utilisation Programme Commissioning
3
Benchmarking
4
Contracts HRGTariffs
WCC Agenda 1 Commissioning for Outcomes Corporate Value Management
bull lsquoAreas with higher levels of spending can often have worse outcomes Its not what we do but what is achieved as the
result of what we do that mattersrsquobull lsquoNSFrsquos amp NICE Assessments Peer Review etc will be
implemented and monitoredndash what are we buyingndash what are the chances we get itndash is this the best possible use of tax‐payersrsquo
money
bull lsquoOutcomersquo
Metrics
ndash Audited Monitoring of Activity Performance amp Outcome
bull Who monitors how frequently
PCT legal challenges to NICE 1
Co‐Payment Inequalities Guidance November 2008
ndash Co‐payment allowed but in separate premises
ndash BUT What is the effect on deprivation inequalities
2
NICE Jan 2009 lsquoAppraising life‐extending end of life (gt 2 years) treatmentsrsquo
ndash lsquogive greater weight to QALYs achieved in the later stages of terminal diseases
ndash BUT Is this NICE guidance a perverse incentive to over‐ treat patients
3
NICE May 2009 National Pharma Discounts Cetuximab for 1st
line Metastatic Colorectal Cancer
ndash Manufacturer rebate of 16 on cetuximab used on a per patient basis pound15902 gtgt pound13650
ndash BUT Are all NICE assessments to be re‐assessed
WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme Commissioning
Contestability amp Decommissioning
lsquoRight treatment in the right place at the right timersquobull Yes Legitimate drivers of Demand
bull Demographic ageing population rising incidence amp detection lifestyle choices smoking alcohol street drugs
bull Diagnostic up‐staging (CT PET Fusion) Neo‐adjuvant switches from XRTSurgery
bull Therapeutic Biologicals Genome stem cell bull NO Greedy Hospitals
driving Demand into the wrong location
bull Cancer 3rd
largest source of revenue in the pharma industry forecast to increase at ~ 17 to $49 billion by
2012bull NCEPODAcute Oncology Report
bull palliative chemotherapy which is inappropriate and unsafe
bull 3rd 4th 5th
lines of treatment
15
lsquoProgrammersquo
Commissioning Cancer Commissioning Toolkit
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much can be delivered in the communityWhat does this mean for the workforce
16
WCC Agenda 3 NationalInternational Benchmarking
lsquoPost Codersquo
Variation in access to chemotherapy
bull
Government and independent reports show wide variations across the within the NHS (and across the
EU) for uptake and access to lsquoNICE approvedrsquo
cancer chemotherapy
bull
Data indicate the main reason is variations in the agreement amp implementation of delivery costs
rather than acquisition procurement costs
bull
Commissioners need to understand the causesbull
Inadequate policing of NICE implementation
bull
Slowincompetent business cases
ArdenPan Birmingham
311008
17
WCC Agenda 4CONTRACTS
WCC Agenda 4CONTRACTS
WCC Contracts agreeing lsquocoinagersquo Attendances or PBRHRG 4
Hourly Rate or Job‐Rate
Attendances1
encourages
attendances
2
assumes all chemotherapy
regimens have the same complexity
3
Drug Procurement (acquisition) costs are
commissioned separately
4
perverse financial incentive not to switch
iv to oral
PBR1
encourages results
2
encourages codingbull ICD 10 amp regimen
3
Drug Procurement (acquisition) costs are
explicit and linked to delivery bands
4
Oral income band is comparable to iv
World Class Commissioning (WCC)
amp the NCAG ReportNCAG Report
1
Exponential Demandndash Capacity Planning
Business Cases
ndash Service re‐designbull Devolved services
bull Work Force
2
NCEPODAcute Oncology
ndash SafetyAcute Oncology
WCC Priorities
bull Financial Deficitsndash Contracts
bull 6 Agendasbull Mergers PBC etc etc
NCEPODAcute Oncology audit For Better Or Worse 2008
bull 47000 chemotherapy patients treated JuneJuly 2006
ndash (= 500000 pa)bull 1044 (2) died within 30 daysbull 63 questionnaires returnedbull 52 case notes returnedbull Lowest rate of response of any NCEPODAcute
Oncology audit
NCEPODAcute Oncology 1044 patients died within 30 days
bull 50 had previous programme of chemotherapy
bull 86 palliative treatment intent
bull ECOG PSndash 0 or 1 38
ndash 2
41
ndash 3 or 4
21
bull Location of chemo
ndash 35 IPndash 57 OPndash 8 home
NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
bull 35 good
bull 49 room for improvement
bull 8 less than satisfactory care
bull 8 insufficient data
bull 27 treatment caused or hastened death
Questionsndash Were these 27 predictablepreventable
ndash What did the other 73 die ofbull Was their death predictable
ndash How many other admissions were related to chemo
WCC Clinical Risk Pyramids
DEATHS
CLINICAL INCIDENTS
UNSAFE PRACTICES
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
World Class Commissioning (WCC)
amp the NCAG ReportNCAG Report
1
Exponential Demandndash Capacity Planning
Business Cases
ndash Service re‐designbull Devolved services
bull Work Force
2
NCEPODAcute Oncology
ndash Safety
WCC Priorities
1
Financial Deficits
2
WCC Agendas
3
Mergers PBC etc etc
World Class Commissioningbull Recent criticisms of sustainability of Public Sector
ndash continuing inflexibility of delivery of many public services
ndash rising demand + increasing costs = doubts about sustainability
ndash massive investment without reform
ndash complacent unsafe lsquoJobs for Lifersquo Final Salary Pension Scheme
ndash poor uptake of technology out of touch with international management trends
bull Remedy WCCndash patient needs amp concerns centralndash commissioning is a binding contract with timelines amp deliverables
bull innovation and productivity are expectedbull business cases are explicit on metrics and promptly delivered
HOSPITALS AS lsquoOLD BATTLESHIPSrsquo
COMMUNITY SERVICES DELIVERING MORE ELECTIVE CARE
amp OBVIATING NON‐ELECTIVE ADMISSIONS
8
pound0
pound500000
pound1000000
pound1500000
pound2000000
pound2500000
pound3000000
THE RISING TIDE OF DEMAND FOR CHEMOTHERAPY
BUDGET
EXPEND
The Rock Budget Deficits amp WCC
1
Outcomes2
Contestabitlity
3
Benchmarking4
Contracts
EXPONENTIAL DEMAND FOR HEALTH‐CARE
NATIONAL BUDGETDEFICIT PBR etc
WCC Agendas
1
Commissioning by OutcomesCorporate Value Management
2
Contestability De‐Commissioning Market Management Darzi Care amp Resource
Utilisation Programme Commissioning
3
Benchmarking
4
Contracts HRGTariffs
WCC Agenda 1 Commissioning for Outcomes Corporate Value Management
bull lsquoAreas with higher levels of spending can often have worse outcomes Its not what we do but what is achieved as the
result of what we do that mattersrsquobull lsquoNSFrsquos amp NICE Assessments Peer Review etc will be
implemented and monitoredndash what are we buyingndash what are the chances we get itndash is this the best possible use of tax‐payersrsquo
money
bull lsquoOutcomersquo
Metrics
ndash Audited Monitoring of Activity Performance amp Outcome
bull Who monitors how frequently
PCT legal challenges to NICE 1
Co‐Payment Inequalities Guidance November 2008
ndash Co‐payment allowed but in separate premises
ndash BUT What is the effect on deprivation inequalities
2
NICE Jan 2009 lsquoAppraising life‐extending end of life (gt 2 years) treatmentsrsquo
ndash lsquogive greater weight to QALYs achieved in the later stages of terminal diseases
ndash BUT Is this NICE guidance a perverse incentive to over‐ treat patients
3
NICE May 2009 National Pharma Discounts Cetuximab for 1st
line Metastatic Colorectal Cancer
ndash Manufacturer rebate of 16 on cetuximab used on a per patient basis pound15902 gtgt pound13650
ndash BUT Are all NICE assessments to be re‐assessed
WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme Commissioning
Contestability amp Decommissioning
lsquoRight treatment in the right place at the right timersquobull Yes Legitimate drivers of Demand
bull Demographic ageing population rising incidence amp detection lifestyle choices smoking alcohol street drugs
bull Diagnostic up‐staging (CT PET Fusion) Neo‐adjuvant switches from XRTSurgery
bull Therapeutic Biologicals Genome stem cell bull NO Greedy Hospitals
driving Demand into the wrong location
bull Cancer 3rd
largest source of revenue in the pharma industry forecast to increase at ~ 17 to $49 billion by
2012bull NCEPODAcute Oncology Report
bull palliative chemotherapy which is inappropriate and unsafe
bull 3rd 4th 5th
lines of treatment
15
lsquoProgrammersquo
Commissioning Cancer Commissioning Toolkit
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much can be delivered in the communityWhat does this mean for the workforce
16
WCC Agenda 3 NationalInternational Benchmarking
lsquoPost Codersquo
Variation in access to chemotherapy
bull
Government and independent reports show wide variations across the within the NHS (and across the
EU) for uptake and access to lsquoNICE approvedrsquo
cancer chemotherapy
bull
Data indicate the main reason is variations in the agreement amp implementation of delivery costs
rather than acquisition procurement costs
bull
Commissioners need to understand the causesbull
Inadequate policing of NICE implementation
bull
Slowincompetent business cases
ArdenPan Birmingham
311008
17
WCC Agenda 4CONTRACTS
WCC Agenda 4CONTRACTS
WCC Contracts agreeing lsquocoinagersquo Attendances or PBRHRG 4
Hourly Rate or Job‐Rate
Attendances1
encourages
attendances
2
assumes all chemotherapy
regimens have the same complexity
3
Drug Procurement (acquisition) costs are
commissioned separately
4
perverse financial incentive not to switch
iv to oral
PBR1
encourages results
2
encourages codingbull ICD 10 amp regimen
3
Drug Procurement (acquisition) costs are
explicit and linked to delivery bands
4
Oral income band is comparable to iv
World Class Commissioning (WCC)
amp the NCAG ReportNCAG Report
1
Exponential Demandndash Capacity Planning
Business Cases
ndash Service re‐designbull Devolved services
bull Work Force
2
NCEPODAcute Oncology
ndash SafetyAcute Oncology
WCC Priorities
bull Financial Deficitsndash Contracts
bull 6 Agendasbull Mergers PBC etc etc
NCEPODAcute Oncology audit For Better Or Worse 2008
bull 47000 chemotherapy patients treated JuneJuly 2006
ndash (= 500000 pa)bull 1044 (2) died within 30 daysbull 63 questionnaires returnedbull 52 case notes returnedbull Lowest rate of response of any NCEPODAcute
Oncology audit
NCEPODAcute Oncology 1044 patients died within 30 days
bull 50 had previous programme of chemotherapy
bull 86 palliative treatment intent
bull ECOG PSndash 0 or 1 38
ndash 2
41
ndash 3 or 4
21
bull Location of chemo
ndash 35 IPndash 57 OPndash 8 home
NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
bull 35 good
bull 49 room for improvement
bull 8 less than satisfactory care
bull 8 insufficient data
bull 27 treatment caused or hastened death
Questionsndash Were these 27 predictablepreventable
ndash What did the other 73 die ofbull Was their death predictable
ndash How many other admissions were related to chemo
WCC Clinical Risk Pyramids
DEATHS
CLINICAL INCIDENTS
UNSAFE PRACTICES
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
World Class Commissioningbull Recent criticisms of sustainability of Public Sector
ndash continuing inflexibility of delivery of many public services
ndash rising demand + increasing costs = doubts about sustainability
ndash massive investment without reform
ndash complacent unsafe lsquoJobs for Lifersquo Final Salary Pension Scheme
ndash poor uptake of technology out of touch with international management trends
bull Remedy WCCndash patient needs amp concerns centralndash commissioning is a binding contract with timelines amp deliverables
bull innovation and productivity are expectedbull business cases are explicit on metrics and promptly delivered
HOSPITALS AS lsquoOLD BATTLESHIPSrsquo
COMMUNITY SERVICES DELIVERING MORE ELECTIVE CARE
amp OBVIATING NON‐ELECTIVE ADMISSIONS
8
pound0
pound500000
pound1000000
pound1500000
pound2000000
pound2500000
pound3000000
THE RISING TIDE OF DEMAND FOR CHEMOTHERAPY
BUDGET
EXPEND
The Rock Budget Deficits amp WCC
1
Outcomes2
Contestabitlity
3
Benchmarking4
Contracts
EXPONENTIAL DEMAND FOR HEALTH‐CARE
NATIONAL BUDGETDEFICIT PBR etc
WCC Agendas
1
Commissioning by OutcomesCorporate Value Management
2
Contestability De‐Commissioning Market Management Darzi Care amp Resource
Utilisation Programme Commissioning
3
Benchmarking
4
Contracts HRGTariffs
WCC Agenda 1 Commissioning for Outcomes Corporate Value Management
bull lsquoAreas with higher levels of spending can often have worse outcomes Its not what we do but what is achieved as the
result of what we do that mattersrsquobull lsquoNSFrsquos amp NICE Assessments Peer Review etc will be
implemented and monitoredndash what are we buyingndash what are the chances we get itndash is this the best possible use of tax‐payersrsquo
money
bull lsquoOutcomersquo
Metrics
ndash Audited Monitoring of Activity Performance amp Outcome
bull Who monitors how frequently
PCT legal challenges to NICE 1
Co‐Payment Inequalities Guidance November 2008
ndash Co‐payment allowed but in separate premises
ndash BUT What is the effect on deprivation inequalities
2
NICE Jan 2009 lsquoAppraising life‐extending end of life (gt 2 years) treatmentsrsquo
ndash lsquogive greater weight to QALYs achieved in the later stages of terminal diseases
ndash BUT Is this NICE guidance a perverse incentive to over‐ treat patients
3
NICE May 2009 National Pharma Discounts Cetuximab for 1st
line Metastatic Colorectal Cancer
ndash Manufacturer rebate of 16 on cetuximab used on a per patient basis pound15902 gtgt pound13650
ndash BUT Are all NICE assessments to be re‐assessed
WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme Commissioning
Contestability amp Decommissioning
lsquoRight treatment in the right place at the right timersquobull Yes Legitimate drivers of Demand
bull Demographic ageing population rising incidence amp detection lifestyle choices smoking alcohol street drugs
bull Diagnostic up‐staging (CT PET Fusion) Neo‐adjuvant switches from XRTSurgery
bull Therapeutic Biologicals Genome stem cell bull NO Greedy Hospitals
driving Demand into the wrong location
bull Cancer 3rd
largest source of revenue in the pharma industry forecast to increase at ~ 17 to $49 billion by
2012bull NCEPODAcute Oncology Report
bull palliative chemotherapy which is inappropriate and unsafe
bull 3rd 4th 5th
lines of treatment
15
lsquoProgrammersquo
Commissioning Cancer Commissioning Toolkit
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much can be delivered in the communityWhat does this mean for the workforce
16
WCC Agenda 3 NationalInternational Benchmarking
lsquoPost Codersquo
Variation in access to chemotherapy
bull
Government and independent reports show wide variations across the within the NHS (and across the
EU) for uptake and access to lsquoNICE approvedrsquo
cancer chemotherapy
bull
Data indicate the main reason is variations in the agreement amp implementation of delivery costs
rather than acquisition procurement costs
bull
Commissioners need to understand the causesbull
Inadequate policing of NICE implementation
bull
Slowincompetent business cases
ArdenPan Birmingham
311008
17
WCC Agenda 4CONTRACTS
WCC Agenda 4CONTRACTS
WCC Contracts agreeing lsquocoinagersquo Attendances or PBRHRG 4
Hourly Rate or Job‐Rate
Attendances1
encourages
attendances
2
assumes all chemotherapy
regimens have the same complexity
3
Drug Procurement (acquisition) costs are
commissioned separately
4
perverse financial incentive not to switch
iv to oral
PBR1
encourages results
2
encourages codingbull ICD 10 amp regimen
3
Drug Procurement (acquisition) costs are
explicit and linked to delivery bands
4
Oral income band is comparable to iv
World Class Commissioning (WCC)
amp the NCAG ReportNCAG Report
1
Exponential Demandndash Capacity Planning
Business Cases
ndash Service re‐designbull Devolved services
bull Work Force
2
NCEPODAcute Oncology
ndash SafetyAcute Oncology
WCC Priorities
bull Financial Deficitsndash Contracts
bull 6 Agendasbull Mergers PBC etc etc
NCEPODAcute Oncology audit For Better Or Worse 2008
bull 47000 chemotherapy patients treated JuneJuly 2006
ndash (= 500000 pa)bull 1044 (2) died within 30 daysbull 63 questionnaires returnedbull 52 case notes returnedbull Lowest rate of response of any NCEPODAcute
Oncology audit
NCEPODAcute Oncology 1044 patients died within 30 days
bull 50 had previous programme of chemotherapy
bull 86 palliative treatment intent
bull ECOG PSndash 0 or 1 38
ndash 2
41
ndash 3 or 4
21
bull Location of chemo
ndash 35 IPndash 57 OPndash 8 home
NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
bull 35 good
bull 49 room for improvement
bull 8 less than satisfactory care
bull 8 insufficient data
bull 27 treatment caused or hastened death
Questionsndash Were these 27 predictablepreventable
ndash What did the other 73 die ofbull Was their death predictable
ndash How many other admissions were related to chemo
WCC Clinical Risk Pyramids
DEATHS
CLINICAL INCIDENTS
UNSAFE PRACTICES
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
HOSPITALS AS lsquoOLD BATTLESHIPSrsquo
COMMUNITY SERVICES DELIVERING MORE ELECTIVE CARE
amp OBVIATING NON‐ELECTIVE ADMISSIONS
8
pound0
pound500000
pound1000000
pound1500000
pound2000000
pound2500000
pound3000000
THE RISING TIDE OF DEMAND FOR CHEMOTHERAPY
BUDGET
EXPEND
The Rock Budget Deficits amp WCC
1
Outcomes2
Contestabitlity
3
Benchmarking4
Contracts
EXPONENTIAL DEMAND FOR HEALTH‐CARE
NATIONAL BUDGETDEFICIT PBR etc
WCC Agendas
1
Commissioning by OutcomesCorporate Value Management
2
Contestability De‐Commissioning Market Management Darzi Care amp Resource
Utilisation Programme Commissioning
3
Benchmarking
4
Contracts HRGTariffs
WCC Agenda 1 Commissioning for Outcomes Corporate Value Management
bull lsquoAreas with higher levels of spending can often have worse outcomes Its not what we do but what is achieved as the
result of what we do that mattersrsquobull lsquoNSFrsquos amp NICE Assessments Peer Review etc will be
implemented and monitoredndash what are we buyingndash what are the chances we get itndash is this the best possible use of tax‐payersrsquo
money
bull lsquoOutcomersquo
Metrics
ndash Audited Monitoring of Activity Performance amp Outcome
bull Who monitors how frequently
PCT legal challenges to NICE 1
Co‐Payment Inequalities Guidance November 2008
ndash Co‐payment allowed but in separate premises
ndash BUT What is the effect on deprivation inequalities
2
NICE Jan 2009 lsquoAppraising life‐extending end of life (gt 2 years) treatmentsrsquo
ndash lsquogive greater weight to QALYs achieved in the later stages of terminal diseases
ndash BUT Is this NICE guidance a perverse incentive to over‐ treat patients
3
NICE May 2009 National Pharma Discounts Cetuximab for 1st
line Metastatic Colorectal Cancer
ndash Manufacturer rebate of 16 on cetuximab used on a per patient basis pound15902 gtgt pound13650
ndash BUT Are all NICE assessments to be re‐assessed
WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme Commissioning
Contestability amp Decommissioning
lsquoRight treatment in the right place at the right timersquobull Yes Legitimate drivers of Demand
bull Demographic ageing population rising incidence amp detection lifestyle choices smoking alcohol street drugs
bull Diagnostic up‐staging (CT PET Fusion) Neo‐adjuvant switches from XRTSurgery
bull Therapeutic Biologicals Genome stem cell bull NO Greedy Hospitals
driving Demand into the wrong location
bull Cancer 3rd
largest source of revenue in the pharma industry forecast to increase at ~ 17 to $49 billion by
2012bull NCEPODAcute Oncology Report
bull palliative chemotherapy which is inappropriate and unsafe
bull 3rd 4th 5th
lines of treatment
15
lsquoProgrammersquo
Commissioning Cancer Commissioning Toolkit
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much can be delivered in the communityWhat does this mean for the workforce
16
WCC Agenda 3 NationalInternational Benchmarking
lsquoPost Codersquo
Variation in access to chemotherapy
bull
Government and independent reports show wide variations across the within the NHS (and across the
EU) for uptake and access to lsquoNICE approvedrsquo
cancer chemotherapy
bull
Data indicate the main reason is variations in the agreement amp implementation of delivery costs
rather than acquisition procurement costs
bull
Commissioners need to understand the causesbull
Inadequate policing of NICE implementation
bull
Slowincompetent business cases
ArdenPan Birmingham
311008
17
WCC Agenda 4CONTRACTS
WCC Agenda 4CONTRACTS
WCC Contracts agreeing lsquocoinagersquo Attendances or PBRHRG 4
Hourly Rate or Job‐Rate
Attendances1
encourages
attendances
2
assumes all chemotherapy
regimens have the same complexity
3
Drug Procurement (acquisition) costs are
commissioned separately
4
perverse financial incentive not to switch
iv to oral
PBR1
encourages results
2
encourages codingbull ICD 10 amp regimen
3
Drug Procurement (acquisition) costs are
explicit and linked to delivery bands
4
Oral income band is comparable to iv
World Class Commissioning (WCC)
amp the NCAG ReportNCAG Report
1
Exponential Demandndash Capacity Planning
Business Cases
ndash Service re‐designbull Devolved services
bull Work Force
2
NCEPODAcute Oncology
ndash SafetyAcute Oncology
WCC Priorities
bull Financial Deficitsndash Contracts
bull 6 Agendasbull Mergers PBC etc etc
NCEPODAcute Oncology audit For Better Or Worse 2008
bull 47000 chemotherapy patients treated JuneJuly 2006
ndash (= 500000 pa)bull 1044 (2) died within 30 daysbull 63 questionnaires returnedbull 52 case notes returnedbull Lowest rate of response of any NCEPODAcute
Oncology audit
NCEPODAcute Oncology 1044 patients died within 30 days
bull 50 had previous programme of chemotherapy
bull 86 palliative treatment intent
bull ECOG PSndash 0 or 1 38
ndash 2
41
ndash 3 or 4
21
bull Location of chemo
ndash 35 IPndash 57 OPndash 8 home
NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
bull 35 good
bull 49 room for improvement
bull 8 less than satisfactory care
bull 8 insufficient data
bull 27 treatment caused or hastened death
Questionsndash Were these 27 predictablepreventable
ndash What did the other 73 die ofbull Was their death predictable
ndash How many other admissions were related to chemo
WCC Clinical Risk Pyramids
DEATHS
CLINICAL INCIDENTS
UNSAFE PRACTICES
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
COMMUNITY SERVICES DELIVERING MORE ELECTIVE CARE
amp OBVIATING NON‐ELECTIVE ADMISSIONS
8
pound0
pound500000
pound1000000
pound1500000
pound2000000
pound2500000
pound3000000
THE RISING TIDE OF DEMAND FOR CHEMOTHERAPY
BUDGET
EXPEND
The Rock Budget Deficits amp WCC
1
Outcomes2
Contestabitlity
3
Benchmarking4
Contracts
EXPONENTIAL DEMAND FOR HEALTH‐CARE
NATIONAL BUDGETDEFICIT PBR etc
WCC Agendas
1
Commissioning by OutcomesCorporate Value Management
2
Contestability De‐Commissioning Market Management Darzi Care amp Resource
Utilisation Programme Commissioning
3
Benchmarking
4
Contracts HRGTariffs
WCC Agenda 1 Commissioning for Outcomes Corporate Value Management
bull lsquoAreas with higher levels of spending can often have worse outcomes Its not what we do but what is achieved as the
result of what we do that mattersrsquobull lsquoNSFrsquos amp NICE Assessments Peer Review etc will be
implemented and monitoredndash what are we buyingndash what are the chances we get itndash is this the best possible use of tax‐payersrsquo
money
bull lsquoOutcomersquo
Metrics
ndash Audited Monitoring of Activity Performance amp Outcome
bull Who monitors how frequently
PCT legal challenges to NICE 1
Co‐Payment Inequalities Guidance November 2008
ndash Co‐payment allowed but in separate premises
ndash BUT What is the effect on deprivation inequalities
2
NICE Jan 2009 lsquoAppraising life‐extending end of life (gt 2 years) treatmentsrsquo
ndash lsquogive greater weight to QALYs achieved in the later stages of terminal diseases
ndash BUT Is this NICE guidance a perverse incentive to over‐ treat patients
3
NICE May 2009 National Pharma Discounts Cetuximab for 1st
line Metastatic Colorectal Cancer
ndash Manufacturer rebate of 16 on cetuximab used on a per patient basis pound15902 gtgt pound13650
ndash BUT Are all NICE assessments to be re‐assessed
WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme Commissioning
Contestability amp Decommissioning
lsquoRight treatment in the right place at the right timersquobull Yes Legitimate drivers of Demand
bull Demographic ageing population rising incidence amp detection lifestyle choices smoking alcohol street drugs
bull Diagnostic up‐staging (CT PET Fusion) Neo‐adjuvant switches from XRTSurgery
bull Therapeutic Biologicals Genome stem cell bull NO Greedy Hospitals
driving Demand into the wrong location
bull Cancer 3rd
largest source of revenue in the pharma industry forecast to increase at ~ 17 to $49 billion by
2012bull NCEPODAcute Oncology Report
bull palliative chemotherapy which is inappropriate and unsafe
bull 3rd 4th 5th
lines of treatment
15
lsquoProgrammersquo
Commissioning Cancer Commissioning Toolkit
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much can be delivered in the communityWhat does this mean for the workforce
16
WCC Agenda 3 NationalInternational Benchmarking
lsquoPost Codersquo
Variation in access to chemotherapy
bull
Government and independent reports show wide variations across the within the NHS (and across the
EU) for uptake and access to lsquoNICE approvedrsquo
cancer chemotherapy
bull
Data indicate the main reason is variations in the agreement amp implementation of delivery costs
rather than acquisition procurement costs
bull
Commissioners need to understand the causesbull
Inadequate policing of NICE implementation
bull
Slowincompetent business cases
ArdenPan Birmingham
311008
17
WCC Agenda 4CONTRACTS
WCC Agenda 4CONTRACTS
WCC Contracts agreeing lsquocoinagersquo Attendances or PBRHRG 4
Hourly Rate or Job‐Rate
Attendances1
encourages
attendances
2
assumes all chemotherapy
regimens have the same complexity
3
Drug Procurement (acquisition) costs are
commissioned separately
4
perverse financial incentive not to switch
iv to oral
PBR1
encourages results
2
encourages codingbull ICD 10 amp regimen
3
Drug Procurement (acquisition) costs are
explicit and linked to delivery bands
4
Oral income band is comparable to iv
World Class Commissioning (WCC)
amp the NCAG ReportNCAG Report
1
Exponential Demandndash Capacity Planning
Business Cases
ndash Service re‐designbull Devolved services
bull Work Force
2
NCEPODAcute Oncology
ndash SafetyAcute Oncology
WCC Priorities
bull Financial Deficitsndash Contracts
bull 6 Agendasbull Mergers PBC etc etc
NCEPODAcute Oncology audit For Better Or Worse 2008
bull 47000 chemotherapy patients treated JuneJuly 2006
ndash (= 500000 pa)bull 1044 (2) died within 30 daysbull 63 questionnaires returnedbull 52 case notes returnedbull Lowest rate of response of any NCEPODAcute
Oncology audit
NCEPODAcute Oncology 1044 patients died within 30 days
bull 50 had previous programme of chemotherapy
bull 86 palliative treatment intent
bull ECOG PSndash 0 or 1 38
ndash 2
41
ndash 3 or 4
21
bull Location of chemo
ndash 35 IPndash 57 OPndash 8 home
NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
bull 35 good
bull 49 room for improvement
bull 8 less than satisfactory care
bull 8 insufficient data
bull 27 treatment caused or hastened death
Questionsndash Were these 27 predictablepreventable
ndash What did the other 73 die ofbull Was their death predictable
ndash How many other admissions were related to chemo
WCC Clinical Risk Pyramids
DEATHS
CLINICAL INCIDENTS
UNSAFE PRACTICES
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
8
pound0
pound500000
pound1000000
pound1500000
pound2000000
pound2500000
pound3000000
THE RISING TIDE OF DEMAND FOR CHEMOTHERAPY
BUDGET
EXPEND
The Rock Budget Deficits amp WCC
1
Outcomes2
Contestabitlity
3
Benchmarking4
Contracts
EXPONENTIAL DEMAND FOR HEALTH‐CARE
NATIONAL BUDGETDEFICIT PBR etc
WCC Agendas
1
Commissioning by OutcomesCorporate Value Management
2
Contestability De‐Commissioning Market Management Darzi Care amp Resource
Utilisation Programme Commissioning
3
Benchmarking
4
Contracts HRGTariffs
WCC Agenda 1 Commissioning for Outcomes Corporate Value Management
bull lsquoAreas with higher levels of spending can often have worse outcomes Its not what we do but what is achieved as the
result of what we do that mattersrsquobull lsquoNSFrsquos amp NICE Assessments Peer Review etc will be
implemented and monitoredndash what are we buyingndash what are the chances we get itndash is this the best possible use of tax‐payersrsquo
money
bull lsquoOutcomersquo
Metrics
ndash Audited Monitoring of Activity Performance amp Outcome
bull Who monitors how frequently
PCT legal challenges to NICE 1
Co‐Payment Inequalities Guidance November 2008
ndash Co‐payment allowed but in separate premises
ndash BUT What is the effect on deprivation inequalities
2
NICE Jan 2009 lsquoAppraising life‐extending end of life (gt 2 years) treatmentsrsquo
ndash lsquogive greater weight to QALYs achieved in the later stages of terminal diseases
ndash BUT Is this NICE guidance a perverse incentive to over‐ treat patients
3
NICE May 2009 National Pharma Discounts Cetuximab for 1st
line Metastatic Colorectal Cancer
ndash Manufacturer rebate of 16 on cetuximab used on a per patient basis pound15902 gtgt pound13650
ndash BUT Are all NICE assessments to be re‐assessed
WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme Commissioning
Contestability amp Decommissioning
lsquoRight treatment in the right place at the right timersquobull Yes Legitimate drivers of Demand
bull Demographic ageing population rising incidence amp detection lifestyle choices smoking alcohol street drugs
bull Diagnostic up‐staging (CT PET Fusion) Neo‐adjuvant switches from XRTSurgery
bull Therapeutic Biologicals Genome stem cell bull NO Greedy Hospitals
driving Demand into the wrong location
bull Cancer 3rd
largest source of revenue in the pharma industry forecast to increase at ~ 17 to $49 billion by
2012bull NCEPODAcute Oncology Report
bull palliative chemotherapy which is inappropriate and unsafe
bull 3rd 4th 5th
lines of treatment
15
lsquoProgrammersquo
Commissioning Cancer Commissioning Toolkit
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much can be delivered in the communityWhat does this mean for the workforce
16
WCC Agenda 3 NationalInternational Benchmarking
lsquoPost Codersquo
Variation in access to chemotherapy
bull
Government and independent reports show wide variations across the within the NHS (and across the
EU) for uptake and access to lsquoNICE approvedrsquo
cancer chemotherapy
bull
Data indicate the main reason is variations in the agreement amp implementation of delivery costs
rather than acquisition procurement costs
bull
Commissioners need to understand the causesbull
Inadequate policing of NICE implementation
bull
Slowincompetent business cases
ArdenPan Birmingham
311008
17
WCC Agenda 4CONTRACTS
WCC Agenda 4CONTRACTS
WCC Contracts agreeing lsquocoinagersquo Attendances or PBRHRG 4
Hourly Rate or Job‐Rate
Attendances1
encourages
attendances
2
assumes all chemotherapy
regimens have the same complexity
3
Drug Procurement (acquisition) costs are
commissioned separately
4
perverse financial incentive not to switch
iv to oral
PBR1
encourages results
2
encourages codingbull ICD 10 amp regimen
3
Drug Procurement (acquisition) costs are
explicit and linked to delivery bands
4
Oral income band is comparable to iv
World Class Commissioning (WCC)
amp the NCAG ReportNCAG Report
1
Exponential Demandndash Capacity Planning
Business Cases
ndash Service re‐designbull Devolved services
bull Work Force
2
NCEPODAcute Oncology
ndash SafetyAcute Oncology
WCC Priorities
bull Financial Deficitsndash Contracts
bull 6 Agendasbull Mergers PBC etc etc
NCEPODAcute Oncology audit For Better Or Worse 2008
bull 47000 chemotherapy patients treated JuneJuly 2006
ndash (= 500000 pa)bull 1044 (2) died within 30 daysbull 63 questionnaires returnedbull 52 case notes returnedbull Lowest rate of response of any NCEPODAcute
Oncology audit
NCEPODAcute Oncology 1044 patients died within 30 days
bull 50 had previous programme of chemotherapy
bull 86 palliative treatment intent
bull ECOG PSndash 0 or 1 38
ndash 2
41
ndash 3 or 4
21
bull Location of chemo
ndash 35 IPndash 57 OPndash 8 home
NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
bull 35 good
bull 49 room for improvement
bull 8 less than satisfactory care
bull 8 insufficient data
bull 27 treatment caused or hastened death
Questionsndash Were these 27 predictablepreventable
ndash What did the other 73 die ofbull Was their death predictable
ndash How many other admissions were related to chemo
WCC Clinical Risk Pyramids
DEATHS
CLINICAL INCIDENTS
UNSAFE PRACTICES
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
The Rock Budget Deficits amp WCC
1
Outcomes2
Contestabitlity
3
Benchmarking4
Contracts
EXPONENTIAL DEMAND FOR HEALTH‐CARE
NATIONAL BUDGETDEFICIT PBR etc
WCC Agendas
1
Commissioning by OutcomesCorporate Value Management
2
Contestability De‐Commissioning Market Management Darzi Care amp Resource
Utilisation Programme Commissioning
3
Benchmarking
4
Contracts HRGTariffs
WCC Agenda 1 Commissioning for Outcomes Corporate Value Management
bull lsquoAreas with higher levels of spending can often have worse outcomes Its not what we do but what is achieved as the
result of what we do that mattersrsquobull lsquoNSFrsquos amp NICE Assessments Peer Review etc will be
implemented and monitoredndash what are we buyingndash what are the chances we get itndash is this the best possible use of tax‐payersrsquo
money
bull lsquoOutcomersquo
Metrics
ndash Audited Monitoring of Activity Performance amp Outcome
bull Who monitors how frequently
PCT legal challenges to NICE 1
Co‐Payment Inequalities Guidance November 2008
ndash Co‐payment allowed but in separate premises
ndash BUT What is the effect on deprivation inequalities
2
NICE Jan 2009 lsquoAppraising life‐extending end of life (gt 2 years) treatmentsrsquo
ndash lsquogive greater weight to QALYs achieved in the later stages of terminal diseases
ndash BUT Is this NICE guidance a perverse incentive to over‐ treat patients
3
NICE May 2009 National Pharma Discounts Cetuximab for 1st
line Metastatic Colorectal Cancer
ndash Manufacturer rebate of 16 on cetuximab used on a per patient basis pound15902 gtgt pound13650
ndash BUT Are all NICE assessments to be re‐assessed
WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme Commissioning
Contestability amp Decommissioning
lsquoRight treatment in the right place at the right timersquobull Yes Legitimate drivers of Demand
bull Demographic ageing population rising incidence amp detection lifestyle choices smoking alcohol street drugs
bull Diagnostic up‐staging (CT PET Fusion) Neo‐adjuvant switches from XRTSurgery
bull Therapeutic Biologicals Genome stem cell bull NO Greedy Hospitals
driving Demand into the wrong location
bull Cancer 3rd
largest source of revenue in the pharma industry forecast to increase at ~ 17 to $49 billion by
2012bull NCEPODAcute Oncology Report
bull palliative chemotherapy which is inappropriate and unsafe
bull 3rd 4th 5th
lines of treatment
15
lsquoProgrammersquo
Commissioning Cancer Commissioning Toolkit
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much can be delivered in the communityWhat does this mean for the workforce
16
WCC Agenda 3 NationalInternational Benchmarking
lsquoPost Codersquo
Variation in access to chemotherapy
bull
Government and independent reports show wide variations across the within the NHS (and across the
EU) for uptake and access to lsquoNICE approvedrsquo
cancer chemotherapy
bull
Data indicate the main reason is variations in the agreement amp implementation of delivery costs
rather than acquisition procurement costs
bull
Commissioners need to understand the causesbull
Inadequate policing of NICE implementation
bull
Slowincompetent business cases
ArdenPan Birmingham
311008
17
WCC Agenda 4CONTRACTS
WCC Agenda 4CONTRACTS
WCC Contracts agreeing lsquocoinagersquo Attendances or PBRHRG 4
Hourly Rate or Job‐Rate
Attendances1
encourages
attendances
2
assumes all chemotherapy
regimens have the same complexity
3
Drug Procurement (acquisition) costs are
commissioned separately
4
perverse financial incentive not to switch
iv to oral
PBR1
encourages results
2
encourages codingbull ICD 10 amp regimen
3
Drug Procurement (acquisition) costs are
explicit and linked to delivery bands
4
Oral income band is comparable to iv
World Class Commissioning (WCC)
amp the NCAG ReportNCAG Report
1
Exponential Demandndash Capacity Planning
Business Cases
ndash Service re‐designbull Devolved services
bull Work Force
2
NCEPODAcute Oncology
ndash SafetyAcute Oncology
WCC Priorities
bull Financial Deficitsndash Contracts
bull 6 Agendasbull Mergers PBC etc etc
NCEPODAcute Oncology audit For Better Or Worse 2008
bull 47000 chemotherapy patients treated JuneJuly 2006
ndash (= 500000 pa)bull 1044 (2) died within 30 daysbull 63 questionnaires returnedbull 52 case notes returnedbull Lowest rate of response of any NCEPODAcute
Oncology audit
NCEPODAcute Oncology 1044 patients died within 30 days
bull 50 had previous programme of chemotherapy
bull 86 palliative treatment intent
bull ECOG PSndash 0 or 1 38
ndash 2
41
ndash 3 or 4
21
bull Location of chemo
ndash 35 IPndash 57 OPndash 8 home
NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
bull 35 good
bull 49 room for improvement
bull 8 less than satisfactory care
bull 8 insufficient data
bull 27 treatment caused or hastened death
Questionsndash Were these 27 predictablepreventable
ndash What did the other 73 die ofbull Was their death predictable
ndash How many other admissions were related to chemo
WCC Clinical Risk Pyramids
DEATHS
CLINICAL INCIDENTS
UNSAFE PRACTICES
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
EXPONENTIAL DEMAND FOR HEALTH‐CARE
NATIONAL BUDGETDEFICIT PBR etc
WCC Agendas
1
Commissioning by OutcomesCorporate Value Management
2
Contestability De‐Commissioning Market Management Darzi Care amp Resource
Utilisation Programme Commissioning
3
Benchmarking
4
Contracts HRGTariffs
WCC Agenda 1 Commissioning for Outcomes Corporate Value Management
bull lsquoAreas with higher levels of spending can often have worse outcomes Its not what we do but what is achieved as the
result of what we do that mattersrsquobull lsquoNSFrsquos amp NICE Assessments Peer Review etc will be
implemented and monitoredndash what are we buyingndash what are the chances we get itndash is this the best possible use of tax‐payersrsquo
money
bull lsquoOutcomersquo
Metrics
ndash Audited Monitoring of Activity Performance amp Outcome
bull Who monitors how frequently
PCT legal challenges to NICE 1
Co‐Payment Inequalities Guidance November 2008
ndash Co‐payment allowed but in separate premises
ndash BUT What is the effect on deprivation inequalities
2
NICE Jan 2009 lsquoAppraising life‐extending end of life (gt 2 years) treatmentsrsquo
ndash lsquogive greater weight to QALYs achieved in the later stages of terminal diseases
ndash BUT Is this NICE guidance a perverse incentive to over‐ treat patients
3
NICE May 2009 National Pharma Discounts Cetuximab for 1st
line Metastatic Colorectal Cancer
ndash Manufacturer rebate of 16 on cetuximab used on a per patient basis pound15902 gtgt pound13650
ndash BUT Are all NICE assessments to be re‐assessed
WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme Commissioning
Contestability amp Decommissioning
lsquoRight treatment in the right place at the right timersquobull Yes Legitimate drivers of Demand
bull Demographic ageing population rising incidence amp detection lifestyle choices smoking alcohol street drugs
bull Diagnostic up‐staging (CT PET Fusion) Neo‐adjuvant switches from XRTSurgery
bull Therapeutic Biologicals Genome stem cell bull NO Greedy Hospitals
driving Demand into the wrong location
bull Cancer 3rd
largest source of revenue in the pharma industry forecast to increase at ~ 17 to $49 billion by
2012bull NCEPODAcute Oncology Report
bull palliative chemotherapy which is inappropriate and unsafe
bull 3rd 4th 5th
lines of treatment
15
lsquoProgrammersquo
Commissioning Cancer Commissioning Toolkit
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much can be delivered in the communityWhat does this mean for the workforce
16
WCC Agenda 3 NationalInternational Benchmarking
lsquoPost Codersquo
Variation in access to chemotherapy
bull
Government and independent reports show wide variations across the within the NHS (and across the
EU) for uptake and access to lsquoNICE approvedrsquo
cancer chemotherapy
bull
Data indicate the main reason is variations in the agreement amp implementation of delivery costs
rather than acquisition procurement costs
bull
Commissioners need to understand the causesbull
Inadequate policing of NICE implementation
bull
Slowincompetent business cases
ArdenPan Birmingham
311008
17
WCC Agenda 4CONTRACTS
WCC Agenda 4CONTRACTS
WCC Contracts agreeing lsquocoinagersquo Attendances or PBRHRG 4
Hourly Rate or Job‐Rate
Attendances1
encourages
attendances
2
assumes all chemotherapy
regimens have the same complexity
3
Drug Procurement (acquisition) costs are
commissioned separately
4
perverse financial incentive not to switch
iv to oral
PBR1
encourages results
2
encourages codingbull ICD 10 amp regimen
3
Drug Procurement (acquisition) costs are
explicit and linked to delivery bands
4
Oral income band is comparable to iv
World Class Commissioning (WCC)
amp the NCAG ReportNCAG Report
1
Exponential Demandndash Capacity Planning
Business Cases
ndash Service re‐designbull Devolved services
bull Work Force
2
NCEPODAcute Oncology
ndash SafetyAcute Oncology
WCC Priorities
bull Financial Deficitsndash Contracts
bull 6 Agendasbull Mergers PBC etc etc
NCEPODAcute Oncology audit For Better Or Worse 2008
bull 47000 chemotherapy patients treated JuneJuly 2006
ndash (= 500000 pa)bull 1044 (2) died within 30 daysbull 63 questionnaires returnedbull 52 case notes returnedbull Lowest rate of response of any NCEPODAcute
Oncology audit
NCEPODAcute Oncology 1044 patients died within 30 days
bull 50 had previous programme of chemotherapy
bull 86 palliative treatment intent
bull ECOG PSndash 0 or 1 38
ndash 2
41
ndash 3 or 4
21
bull Location of chemo
ndash 35 IPndash 57 OPndash 8 home
NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
bull 35 good
bull 49 room for improvement
bull 8 less than satisfactory care
bull 8 insufficient data
bull 27 treatment caused or hastened death
Questionsndash Were these 27 predictablepreventable
ndash What did the other 73 die ofbull Was their death predictable
ndash How many other admissions were related to chemo
WCC Clinical Risk Pyramids
DEATHS
CLINICAL INCIDENTS
UNSAFE PRACTICES
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
WCC Agendas
1
Commissioning by OutcomesCorporate Value Management
2
Contestability De‐Commissioning Market Management Darzi Care amp Resource
Utilisation Programme Commissioning
3
Benchmarking
4
Contracts HRGTariffs
WCC Agenda 1 Commissioning for Outcomes Corporate Value Management
bull lsquoAreas with higher levels of spending can often have worse outcomes Its not what we do but what is achieved as the
result of what we do that mattersrsquobull lsquoNSFrsquos amp NICE Assessments Peer Review etc will be
implemented and monitoredndash what are we buyingndash what are the chances we get itndash is this the best possible use of tax‐payersrsquo
money
bull lsquoOutcomersquo
Metrics
ndash Audited Monitoring of Activity Performance amp Outcome
bull Who monitors how frequently
PCT legal challenges to NICE 1
Co‐Payment Inequalities Guidance November 2008
ndash Co‐payment allowed but in separate premises
ndash BUT What is the effect on deprivation inequalities
2
NICE Jan 2009 lsquoAppraising life‐extending end of life (gt 2 years) treatmentsrsquo
ndash lsquogive greater weight to QALYs achieved in the later stages of terminal diseases
ndash BUT Is this NICE guidance a perverse incentive to over‐ treat patients
3
NICE May 2009 National Pharma Discounts Cetuximab for 1st
line Metastatic Colorectal Cancer
ndash Manufacturer rebate of 16 on cetuximab used on a per patient basis pound15902 gtgt pound13650
ndash BUT Are all NICE assessments to be re‐assessed
WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme Commissioning
Contestability amp Decommissioning
lsquoRight treatment in the right place at the right timersquobull Yes Legitimate drivers of Demand
bull Demographic ageing population rising incidence amp detection lifestyle choices smoking alcohol street drugs
bull Diagnostic up‐staging (CT PET Fusion) Neo‐adjuvant switches from XRTSurgery
bull Therapeutic Biologicals Genome stem cell bull NO Greedy Hospitals
driving Demand into the wrong location
bull Cancer 3rd
largest source of revenue in the pharma industry forecast to increase at ~ 17 to $49 billion by
2012bull NCEPODAcute Oncology Report
bull palliative chemotherapy which is inappropriate and unsafe
bull 3rd 4th 5th
lines of treatment
15
lsquoProgrammersquo
Commissioning Cancer Commissioning Toolkit
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much can be delivered in the communityWhat does this mean for the workforce
16
WCC Agenda 3 NationalInternational Benchmarking
lsquoPost Codersquo
Variation in access to chemotherapy
bull
Government and independent reports show wide variations across the within the NHS (and across the
EU) for uptake and access to lsquoNICE approvedrsquo
cancer chemotherapy
bull
Data indicate the main reason is variations in the agreement amp implementation of delivery costs
rather than acquisition procurement costs
bull
Commissioners need to understand the causesbull
Inadequate policing of NICE implementation
bull
Slowincompetent business cases
ArdenPan Birmingham
311008
17
WCC Agenda 4CONTRACTS
WCC Agenda 4CONTRACTS
WCC Contracts agreeing lsquocoinagersquo Attendances or PBRHRG 4
Hourly Rate or Job‐Rate
Attendances1
encourages
attendances
2
assumes all chemotherapy
regimens have the same complexity
3
Drug Procurement (acquisition) costs are
commissioned separately
4
perverse financial incentive not to switch
iv to oral
PBR1
encourages results
2
encourages codingbull ICD 10 amp regimen
3
Drug Procurement (acquisition) costs are
explicit and linked to delivery bands
4
Oral income band is comparable to iv
World Class Commissioning (WCC)
amp the NCAG ReportNCAG Report
1
Exponential Demandndash Capacity Planning
Business Cases
ndash Service re‐designbull Devolved services
bull Work Force
2
NCEPODAcute Oncology
ndash SafetyAcute Oncology
WCC Priorities
bull Financial Deficitsndash Contracts
bull 6 Agendasbull Mergers PBC etc etc
NCEPODAcute Oncology audit For Better Or Worse 2008
bull 47000 chemotherapy patients treated JuneJuly 2006
ndash (= 500000 pa)bull 1044 (2) died within 30 daysbull 63 questionnaires returnedbull 52 case notes returnedbull Lowest rate of response of any NCEPODAcute
Oncology audit
NCEPODAcute Oncology 1044 patients died within 30 days
bull 50 had previous programme of chemotherapy
bull 86 palliative treatment intent
bull ECOG PSndash 0 or 1 38
ndash 2
41
ndash 3 or 4
21
bull Location of chemo
ndash 35 IPndash 57 OPndash 8 home
NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
bull 35 good
bull 49 room for improvement
bull 8 less than satisfactory care
bull 8 insufficient data
bull 27 treatment caused or hastened death
Questionsndash Were these 27 predictablepreventable
ndash What did the other 73 die ofbull Was their death predictable
ndash How many other admissions were related to chemo
WCC Clinical Risk Pyramids
DEATHS
CLINICAL INCIDENTS
UNSAFE PRACTICES
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
WCC Agenda 1 Commissioning for Outcomes Corporate Value Management
bull lsquoAreas with higher levels of spending can often have worse outcomes Its not what we do but what is achieved as the
result of what we do that mattersrsquobull lsquoNSFrsquos amp NICE Assessments Peer Review etc will be
implemented and monitoredndash what are we buyingndash what are the chances we get itndash is this the best possible use of tax‐payersrsquo
money
bull lsquoOutcomersquo
Metrics
ndash Audited Monitoring of Activity Performance amp Outcome
bull Who monitors how frequently
PCT legal challenges to NICE 1
Co‐Payment Inequalities Guidance November 2008
ndash Co‐payment allowed but in separate premises
ndash BUT What is the effect on deprivation inequalities
2
NICE Jan 2009 lsquoAppraising life‐extending end of life (gt 2 years) treatmentsrsquo
ndash lsquogive greater weight to QALYs achieved in the later stages of terminal diseases
ndash BUT Is this NICE guidance a perverse incentive to over‐ treat patients
3
NICE May 2009 National Pharma Discounts Cetuximab for 1st
line Metastatic Colorectal Cancer
ndash Manufacturer rebate of 16 on cetuximab used on a per patient basis pound15902 gtgt pound13650
ndash BUT Are all NICE assessments to be re‐assessed
WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme Commissioning
Contestability amp Decommissioning
lsquoRight treatment in the right place at the right timersquobull Yes Legitimate drivers of Demand
bull Demographic ageing population rising incidence amp detection lifestyle choices smoking alcohol street drugs
bull Diagnostic up‐staging (CT PET Fusion) Neo‐adjuvant switches from XRTSurgery
bull Therapeutic Biologicals Genome stem cell bull NO Greedy Hospitals
driving Demand into the wrong location
bull Cancer 3rd
largest source of revenue in the pharma industry forecast to increase at ~ 17 to $49 billion by
2012bull NCEPODAcute Oncology Report
bull palliative chemotherapy which is inappropriate and unsafe
bull 3rd 4th 5th
lines of treatment
15
lsquoProgrammersquo
Commissioning Cancer Commissioning Toolkit
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much can be delivered in the communityWhat does this mean for the workforce
16
WCC Agenda 3 NationalInternational Benchmarking
lsquoPost Codersquo
Variation in access to chemotherapy
bull
Government and independent reports show wide variations across the within the NHS (and across the
EU) for uptake and access to lsquoNICE approvedrsquo
cancer chemotherapy
bull
Data indicate the main reason is variations in the agreement amp implementation of delivery costs
rather than acquisition procurement costs
bull
Commissioners need to understand the causesbull
Inadequate policing of NICE implementation
bull
Slowincompetent business cases
ArdenPan Birmingham
311008
17
WCC Agenda 4CONTRACTS
WCC Agenda 4CONTRACTS
WCC Contracts agreeing lsquocoinagersquo Attendances or PBRHRG 4
Hourly Rate or Job‐Rate
Attendances1
encourages
attendances
2
assumes all chemotherapy
regimens have the same complexity
3
Drug Procurement (acquisition) costs are
commissioned separately
4
perverse financial incentive not to switch
iv to oral
PBR1
encourages results
2
encourages codingbull ICD 10 amp regimen
3
Drug Procurement (acquisition) costs are
explicit and linked to delivery bands
4
Oral income band is comparable to iv
World Class Commissioning (WCC)
amp the NCAG ReportNCAG Report
1
Exponential Demandndash Capacity Planning
Business Cases
ndash Service re‐designbull Devolved services
bull Work Force
2
NCEPODAcute Oncology
ndash SafetyAcute Oncology
WCC Priorities
bull Financial Deficitsndash Contracts
bull 6 Agendasbull Mergers PBC etc etc
NCEPODAcute Oncology audit For Better Or Worse 2008
bull 47000 chemotherapy patients treated JuneJuly 2006
ndash (= 500000 pa)bull 1044 (2) died within 30 daysbull 63 questionnaires returnedbull 52 case notes returnedbull Lowest rate of response of any NCEPODAcute
Oncology audit
NCEPODAcute Oncology 1044 patients died within 30 days
bull 50 had previous programme of chemotherapy
bull 86 palliative treatment intent
bull ECOG PSndash 0 or 1 38
ndash 2
41
ndash 3 or 4
21
bull Location of chemo
ndash 35 IPndash 57 OPndash 8 home
NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
bull 35 good
bull 49 room for improvement
bull 8 less than satisfactory care
bull 8 insufficient data
bull 27 treatment caused or hastened death
Questionsndash Were these 27 predictablepreventable
ndash What did the other 73 die ofbull Was their death predictable
ndash How many other admissions were related to chemo
WCC Clinical Risk Pyramids
DEATHS
CLINICAL INCIDENTS
UNSAFE PRACTICES
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
PCT legal challenges to NICE 1
Co‐Payment Inequalities Guidance November 2008
ndash Co‐payment allowed but in separate premises
ndash BUT What is the effect on deprivation inequalities
2
NICE Jan 2009 lsquoAppraising life‐extending end of life (gt 2 years) treatmentsrsquo
ndash lsquogive greater weight to QALYs achieved in the later stages of terminal diseases
ndash BUT Is this NICE guidance a perverse incentive to over‐ treat patients
3
NICE May 2009 National Pharma Discounts Cetuximab for 1st
line Metastatic Colorectal Cancer
ndash Manufacturer rebate of 16 on cetuximab used on a per patient basis pound15902 gtgt pound13650
ndash BUT Are all NICE assessments to be re‐assessed
WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme Commissioning
Contestability amp Decommissioning
lsquoRight treatment in the right place at the right timersquobull Yes Legitimate drivers of Demand
bull Demographic ageing population rising incidence amp detection lifestyle choices smoking alcohol street drugs
bull Diagnostic up‐staging (CT PET Fusion) Neo‐adjuvant switches from XRTSurgery
bull Therapeutic Biologicals Genome stem cell bull NO Greedy Hospitals
driving Demand into the wrong location
bull Cancer 3rd
largest source of revenue in the pharma industry forecast to increase at ~ 17 to $49 billion by
2012bull NCEPODAcute Oncology Report
bull palliative chemotherapy which is inappropriate and unsafe
bull 3rd 4th 5th
lines of treatment
15
lsquoProgrammersquo
Commissioning Cancer Commissioning Toolkit
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much can be delivered in the communityWhat does this mean for the workforce
16
WCC Agenda 3 NationalInternational Benchmarking
lsquoPost Codersquo
Variation in access to chemotherapy
bull
Government and independent reports show wide variations across the within the NHS (and across the
EU) for uptake and access to lsquoNICE approvedrsquo
cancer chemotherapy
bull
Data indicate the main reason is variations in the agreement amp implementation of delivery costs
rather than acquisition procurement costs
bull
Commissioners need to understand the causesbull
Inadequate policing of NICE implementation
bull
Slowincompetent business cases
ArdenPan Birmingham
311008
17
WCC Agenda 4CONTRACTS
WCC Agenda 4CONTRACTS
WCC Contracts agreeing lsquocoinagersquo Attendances or PBRHRG 4
Hourly Rate or Job‐Rate
Attendances1
encourages
attendances
2
assumes all chemotherapy
regimens have the same complexity
3
Drug Procurement (acquisition) costs are
commissioned separately
4
perverse financial incentive not to switch
iv to oral
PBR1
encourages results
2
encourages codingbull ICD 10 amp regimen
3
Drug Procurement (acquisition) costs are
explicit and linked to delivery bands
4
Oral income band is comparable to iv
World Class Commissioning (WCC)
amp the NCAG ReportNCAG Report
1
Exponential Demandndash Capacity Planning
Business Cases
ndash Service re‐designbull Devolved services
bull Work Force
2
NCEPODAcute Oncology
ndash SafetyAcute Oncology
WCC Priorities
bull Financial Deficitsndash Contracts
bull 6 Agendasbull Mergers PBC etc etc
NCEPODAcute Oncology audit For Better Or Worse 2008
bull 47000 chemotherapy patients treated JuneJuly 2006
ndash (= 500000 pa)bull 1044 (2) died within 30 daysbull 63 questionnaires returnedbull 52 case notes returnedbull Lowest rate of response of any NCEPODAcute
Oncology audit
NCEPODAcute Oncology 1044 patients died within 30 days
bull 50 had previous programme of chemotherapy
bull 86 palliative treatment intent
bull ECOG PSndash 0 or 1 38
ndash 2
41
ndash 3 or 4
21
bull Location of chemo
ndash 35 IPndash 57 OPndash 8 home
NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
bull 35 good
bull 49 room for improvement
bull 8 less than satisfactory care
bull 8 insufficient data
bull 27 treatment caused or hastened death
Questionsndash Were these 27 predictablepreventable
ndash What did the other 73 die ofbull Was their death predictable
ndash How many other admissions were related to chemo
WCC Clinical Risk Pyramids
DEATHS
CLINICAL INCIDENTS
UNSAFE PRACTICES
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme Commissioning
Contestability amp Decommissioning
lsquoRight treatment in the right place at the right timersquobull Yes Legitimate drivers of Demand
bull Demographic ageing population rising incidence amp detection lifestyle choices smoking alcohol street drugs
bull Diagnostic up‐staging (CT PET Fusion) Neo‐adjuvant switches from XRTSurgery
bull Therapeutic Biologicals Genome stem cell bull NO Greedy Hospitals
driving Demand into the wrong location
bull Cancer 3rd
largest source of revenue in the pharma industry forecast to increase at ~ 17 to $49 billion by
2012bull NCEPODAcute Oncology Report
bull palliative chemotherapy which is inappropriate and unsafe
bull 3rd 4th 5th
lines of treatment
15
lsquoProgrammersquo
Commissioning Cancer Commissioning Toolkit
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much can be delivered in the communityWhat does this mean for the workforce
16
WCC Agenda 3 NationalInternational Benchmarking
lsquoPost Codersquo
Variation in access to chemotherapy
bull
Government and independent reports show wide variations across the within the NHS (and across the
EU) for uptake and access to lsquoNICE approvedrsquo
cancer chemotherapy
bull
Data indicate the main reason is variations in the agreement amp implementation of delivery costs
rather than acquisition procurement costs
bull
Commissioners need to understand the causesbull
Inadequate policing of NICE implementation
bull
Slowincompetent business cases
ArdenPan Birmingham
311008
17
WCC Agenda 4CONTRACTS
WCC Agenda 4CONTRACTS
WCC Contracts agreeing lsquocoinagersquo Attendances or PBRHRG 4
Hourly Rate or Job‐Rate
Attendances1
encourages
attendances
2
assumes all chemotherapy
regimens have the same complexity
3
Drug Procurement (acquisition) costs are
commissioned separately
4
perverse financial incentive not to switch
iv to oral
PBR1
encourages results
2
encourages codingbull ICD 10 amp regimen
3
Drug Procurement (acquisition) costs are
explicit and linked to delivery bands
4
Oral income band is comparable to iv
World Class Commissioning (WCC)
amp the NCAG ReportNCAG Report
1
Exponential Demandndash Capacity Planning
Business Cases
ndash Service re‐designbull Devolved services
bull Work Force
2
NCEPODAcute Oncology
ndash SafetyAcute Oncology
WCC Priorities
bull Financial Deficitsndash Contracts
bull 6 Agendasbull Mergers PBC etc etc
NCEPODAcute Oncology audit For Better Or Worse 2008
bull 47000 chemotherapy patients treated JuneJuly 2006
ndash (= 500000 pa)bull 1044 (2) died within 30 daysbull 63 questionnaires returnedbull 52 case notes returnedbull Lowest rate of response of any NCEPODAcute
Oncology audit
NCEPODAcute Oncology 1044 patients died within 30 days
bull 50 had previous programme of chemotherapy
bull 86 palliative treatment intent
bull ECOG PSndash 0 or 1 38
ndash 2
41
ndash 3 or 4
21
bull Location of chemo
ndash 35 IPndash 57 OPndash 8 home
NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
bull 35 good
bull 49 room for improvement
bull 8 less than satisfactory care
bull 8 insufficient data
bull 27 treatment caused or hastened death
Questionsndash Were these 27 predictablepreventable
ndash What did the other 73 die ofbull Was their death predictable
ndash How many other admissions were related to chemo
WCC Clinical Risk Pyramids
DEATHS
CLINICAL INCIDENTS
UNSAFE PRACTICES
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
15
lsquoProgrammersquo
Commissioning Cancer Commissioning Toolkit
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much can be delivered in the communityWhat does this mean for the workforce
16
WCC Agenda 3 NationalInternational Benchmarking
lsquoPost Codersquo
Variation in access to chemotherapy
bull
Government and independent reports show wide variations across the within the NHS (and across the
EU) for uptake and access to lsquoNICE approvedrsquo
cancer chemotherapy
bull
Data indicate the main reason is variations in the agreement amp implementation of delivery costs
rather than acquisition procurement costs
bull
Commissioners need to understand the causesbull
Inadequate policing of NICE implementation
bull
Slowincompetent business cases
ArdenPan Birmingham
311008
17
WCC Agenda 4CONTRACTS
WCC Agenda 4CONTRACTS
WCC Contracts agreeing lsquocoinagersquo Attendances or PBRHRG 4
Hourly Rate or Job‐Rate
Attendances1
encourages
attendances
2
assumes all chemotherapy
regimens have the same complexity
3
Drug Procurement (acquisition) costs are
commissioned separately
4
perverse financial incentive not to switch
iv to oral
PBR1
encourages results
2
encourages codingbull ICD 10 amp regimen
3
Drug Procurement (acquisition) costs are
explicit and linked to delivery bands
4
Oral income band is comparable to iv
World Class Commissioning (WCC)
amp the NCAG ReportNCAG Report
1
Exponential Demandndash Capacity Planning
Business Cases
ndash Service re‐designbull Devolved services
bull Work Force
2
NCEPODAcute Oncology
ndash SafetyAcute Oncology
WCC Priorities
bull Financial Deficitsndash Contracts
bull 6 Agendasbull Mergers PBC etc etc
NCEPODAcute Oncology audit For Better Or Worse 2008
bull 47000 chemotherapy patients treated JuneJuly 2006
ndash (= 500000 pa)bull 1044 (2) died within 30 daysbull 63 questionnaires returnedbull 52 case notes returnedbull Lowest rate of response of any NCEPODAcute
Oncology audit
NCEPODAcute Oncology 1044 patients died within 30 days
bull 50 had previous programme of chemotherapy
bull 86 palliative treatment intent
bull ECOG PSndash 0 or 1 38
ndash 2
41
ndash 3 or 4
21
bull Location of chemo
ndash 35 IPndash 57 OPndash 8 home
NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
bull 35 good
bull 49 room for improvement
bull 8 less than satisfactory care
bull 8 insufficient data
bull 27 treatment caused or hastened death
Questionsndash Were these 27 predictablepreventable
ndash What did the other 73 die ofbull Was their death predictable
ndash How many other admissions were related to chemo
WCC Clinical Risk Pyramids
DEATHS
CLINICAL INCIDENTS
UNSAFE PRACTICES
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
16
WCC Agenda 3 NationalInternational Benchmarking
lsquoPost Codersquo
Variation in access to chemotherapy
bull
Government and independent reports show wide variations across the within the NHS (and across the
EU) for uptake and access to lsquoNICE approvedrsquo
cancer chemotherapy
bull
Data indicate the main reason is variations in the agreement amp implementation of delivery costs
rather than acquisition procurement costs
bull
Commissioners need to understand the causesbull
Inadequate policing of NICE implementation
bull
Slowincompetent business cases
ArdenPan Birmingham
311008
17
WCC Agenda 4CONTRACTS
WCC Agenda 4CONTRACTS
WCC Contracts agreeing lsquocoinagersquo Attendances or PBRHRG 4
Hourly Rate or Job‐Rate
Attendances1
encourages
attendances
2
assumes all chemotherapy
regimens have the same complexity
3
Drug Procurement (acquisition) costs are
commissioned separately
4
perverse financial incentive not to switch
iv to oral
PBR1
encourages results
2
encourages codingbull ICD 10 amp regimen
3
Drug Procurement (acquisition) costs are
explicit and linked to delivery bands
4
Oral income band is comparable to iv
World Class Commissioning (WCC)
amp the NCAG ReportNCAG Report
1
Exponential Demandndash Capacity Planning
Business Cases
ndash Service re‐designbull Devolved services
bull Work Force
2
NCEPODAcute Oncology
ndash SafetyAcute Oncology
WCC Priorities
bull Financial Deficitsndash Contracts
bull 6 Agendasbull Mergers PBC etc etc
NCEPODAcute Oncology audit For Better Or Worse 2008
bull 47000 chemotherapy patients treated JuneJuly 2006
ndash (= 500000 pa)bull 1044 (2) died within 30 daysbull 63 questionnaires returnedbull 52 case notes returnedbull Lowest rate of response of any NCEPODAcute
Oncology audit
NCEPODAcute Oncology 1044 patients died within 30 days
bull 50 had previous programme of chemotherapy
bull 86 palliative treatment intent
bull ECOG PSndash 0 or 1 38
ndash 2
41
ndash 3 or 4
21
bull Location of chemo
ndash 35 IPndash 57 OPndash 8 home
NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
bull 35 good
bull 49 room for improvement
bull 8 less than satisfactory care
bull 8 insufficient data
bull 27 treatment caused or hastened death
Questionsndash Were these 27 predictablepreventable
ndash What did the other 73 die ofbull Was their death predictable
ndash How many other admissions were related to chemo
WCC Clinical Risk Pyramids
DEATHS
CLINICAL INCIDENTS
UNSAFE PRACTICES
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
ArdenPan Birmingham
311008
17
WCC Agenda 4CONTRACTS
WCC Agenda 4CONTRACTS
WCC Contracts agreeing lsquocoinagersquo Attendances or PBRHRG 4
Hourly Rate or Job‐Rate
Attendances1
encourages
attendances
2
assumes all chemotherapy
regimens have the same complexity
3
Drug Procurement (acquisition) costs are
commissioned separately
4
perverse financial incentive not to switch
iv to oral
PBR1
encourages results
2
encourages codingbull ICD 10 amp regimen
3
Drug Procurement (acquisition) costs are
explicit and linked to delivery bands
4
Oral income band is comparable to iv
World Class Commissioning (WCC)
amp the NCAG ReportNCAG Report
1
Exponential Demandndash Capacity Planning
Business Cases
ndash Service re‐designbull Devolved services
bull Work Force
2
NCEPODAcute Oncology
ndash SafetyAcute Oncology
WCC Priorities
bull Financial Deficitsndash Contracts
bull 6 Agendasbull Mergers PBC etc etc
NCEPODAcute Oncology audit For Better Or Worse 2008
bull 47000 chemotherapy patients treated JuneJuly 2006
ndash (= 500000 pa)bull 1044 (2) died within 30 daysbull 63 questionnaires returnedbull 52 case notes returnedbull Lowest rate of response of any NCEPODAcute
Oncology audit
NCEPODAcute Oncology 1044 patients died within 30 days
bull 50 had previous programme of chemotherapy
bull 86 palliative treatment intent
bull ECOG PSndash 0 or 1 38
ndash 2
41
ndash 3 or 4
21
bull Location of chemo
ndash 35 IPndash 57 OPndash 8 home
NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
bull 35 good
bull 49 room for improvement
bull 8 less than satisfactory care
bull 8 insufficient data
bull 27 treatment caused or hastened death
Questionsndash Were these 27 predictablepreventable
ndash What did the other 73 die ofbull Was their death predictable
ndash How many other admissions were related to chemo
WCC Clinical Risk Pyramids
DEATHS
CLINICAL INCIDENTS
UNSAFE PRACTICES
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
WCC Contracts agreeing lsquocoinagersquo Attendances or PBRHRG 4
Hourly Rate or Job‐Rate
Attendances1
encourages
attendances
2
assumes all chemotherapy
regimens have the same complexity
3
Drug Procurement (acquisition) costs are
commissioned separately
4
perverse financial incentive not to switch
iv to oral
PBR1
encourages results
2
encourages codingbull ICD 10 amp regimen
3
Drug Procurement (acquisition) costs are
explicit and linked to delivery bands
4
Oral income band is comparable to iv
World Class Commissioning (WCC)
amp the NCAG ReportNCAG Report
1
Exponential Demandndash Capacity Planning
Business Cases
ndash Service re‐designbull Devolved services
bull Work Force
2
NCEPODAcute Oncology
ndash SafetyAcute Oncology
WCC Priorities
bull Financial Deficitsndash Contracts
bull 6 Agendasbull Mergers PBC etc etc
NCEPODAcute Oncology audit For Better Or Worse 2008
bull 47000 chemotherapy patients treated JuneJuly 2006
ndash (= 500000 pa)bull 1044 (2) died within 30 daysbull 63 questionnaires returnedbull 52 case notes returnedbull Lowest rate of response of any NCEPODAcute
Oncology audit
NCEPODAcute Oncology 1044 patients died within 30 days
bull 50 had previous programme of chemotherapy
bull 86 palliative treatment intent
bull ECOG PSndash 0 or 1 38
ndash 2
41
ndash 3 or 4
21
bull Location of chemo
ndash 35 IPndash 57 OPndash 8 home
NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
bull 35 good
bull 49 room for improvement
bull 8 less than satisfactory care
bull 8 insufficient data
bull 27 treatment caused or hastened death
Questionsndash Were these 27 predictablepreventable
ndash What did the other 73 die ofbull Was their death predictable
ndash How many other admissions were related to chemo
WCC Clinical Risk Pyramids
DEATHS
CLINICAL INCIDENTS
UNSAFE PRACTICES
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
World Class Commissioning (WCC)
amp the NCAG ReportNCAG Report
1
Exponential Demandndash Capacity Planning
Business Cases
ndash Service re‐designbull Devolved services
bull Work Force
2
NCEPODAcute Oncology
ndash SafetyAcute Oncology
WCC Priorities
bull Financial Deficitsndash Contracts
bull 6 Agendasbull Mergers PBC etc etc
NCEPODAcute Oncology audit For Better Or Worse 2008
bull 47000 chemotherapy patients treated JuneJuly 2006
ndash (= 500000 pa)bull 1044 (2) died within 30 daysbull 63 questionnaires returnedbull 52 case notes returnedbull Lowest rate of response of any NCEPODAcute
Oncology audit
NCEPODAcute Oncology 1044 patients died within 30 days
bull 50 had previous programme of chemotherapy
bull 86 palliative treatment intent
bull ECOG PSndash 0 or 1 38
ndash 2
41
ndash 3 or 4
21
bull Location of chemo
ndash 35 IPndash 57 OPndash 8 home
NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
bull 35 good
bull 49 room for improvement
bull 8 less than satisfactory care
bull 8 insufficient data
bull 27 treatment caused or hastened death
Questionsndash Were these 27 predictablepreventable
ndash What did the other 73 die ofbull Was their death predictable
ndash How many other admissions were related to chemo
WCC Clinical Risk Pyramids
DEATHS
CLINICAL INCIDENTS
UNSAFE PRACTICES
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
NCEPODAcute Oncology audit For Better Or Worse 2008
bull 47000 chemotherapy patients treated JuneJuly 2006
ndash (= 500000 pa)bull 1044 (2) died within 30 daysbull 63 questionnaires returnedbull 52 case notes returnedbull Lowest rate of response of any NCEPODAcute
Oncology audit
NCEPODAcute Oncology 1044 patients died within 30 days
bull 50 had previous programme of chemotherapy
bull 86 palliative treatment intent
bull ECOG PSndash 0 or 1 38
ndash 2
41
ndash 3 or 4
21
bull Location of chemo
ndash 35 IPndash 57 OPndash 8 home
NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
bull 35 good
bull 49 room for improvement
bull 8 less than satisfactory care
bull 8 insufficient data
bull 27 treatment caused or hastened death
Questionsndash Were these 27 predictablepreventable
ndash What did the other 73 die ofbull Was their death predictable
ndash How many other admissions were related to chemo
WCC Clinical Risk Pyramids
DEATHS
CLINICAL INCIDENTS
UNSAFE PRACTICES
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
NCEPODAcute Oncology 1044 patients died within 30 days
bull 50 had previous programme of chemotherapy
bull 86 palliative treatment intent
bull ECOG PSndash 0 or 1 38
ndash 2
41
ndash 3 or 4
21
bull Location of chemo
ndash 35 IPndash 57 OPndash 8 home
NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
bull 35 good
bull 49 room for improvement
bull 8 less than satisfactory care
bull 8 insufficient data
bull 27 treatment caused or hastened death
Questionsndash Were these 27 predictablepreventable
ndash What did the other 73 die ofbull Was their death predictable
ndash How many other admissions were related to chemo
WCC Clinical Risk Pyramids
DEATHS
CLINICAL INCIDENTS
UNSAFE PRACTICES
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
bull 35 good
bull 49 room for improvement
bull 8 less than satisfactory care
bull 8 insufficient data
bull 27 treatment caused or hastened death
Questionsndash Were these 27 predictablepreventable
ndash What did the other 73 die ofbull Was their death predictable
ndash How many other admissions were related to chemo
WCC Clinical Risk Pyramids
DEATHS
CLINICAL INCIDENTS
UNSAFE PRACTICES
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
WCC Clinical Risk Pyramids
DEATHS
CLINICAL INCIDENTS
UNSAFE PRACTICES
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
24
End‐stage (palliative) Chemotherapy
bull What are the problems highlighted by NCEPODAcute Oncology
ndashcancer hospital deathsndashunplanned admissions
ndashlsquoend‐stage (palliative) chemotherapy
Are World Class Commissioners reasonable in questioning the appropriateness and safety of
chemotherapy services
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
Palliative chemotherapy for progressivemetastatic disease
bulllt 2 years left
Terminal careamp death
UnplannedAcute MedicalAdmissions
20 First contact with NHS
60receive
1st 2nd 3rd
lines ofpalliative
chemotherapy
2years
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
26
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
bull lsquoAcute Oncologyrsquondashpalliative chemotherapy costs
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
lsquoAcute Oncologyrsquo
unplanned admissions 1
National Picturebull 273000 emergency admissions with diagnosis of
cancer in 20067 up by 30 from 19978ndash 44 initially under care of medicine 22 under surgery
23 under onchaem
bull Equivalent to 750 emergency admissions per day across England (pop 50 million)
bull Typical Trust serving 05 million at least 5 emergency admissions with cancer per day
ndash 2 under medicine 1 under surgery 1 under onchaem and 1 lsquootherrsquo
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
28
lsquoAcute Oncologyrsquo
unplanned admissions 2 National Oncology Bed Census
RCR Faculty of Clinical Oncology
Midnight 150505
1265 patientsbull ~ 60 Elective bull ~ 40 Non Elective
ndash 3 awaiting discharge to the community
ndash 14 side‐effects of treatment
ndash 21 control of symptoms not specifically related to treatment
ndash 2 for end of life care
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
29
lsquoAcute Oncologyrsquo
unplanned admissions 3 East Kent Acute DGH Census
September 2005 Population 06 million Beds 968
How many oncology registered patients were admitted bull 83 oncology admissions over the 4 four week period
ndash 43 (52) were for patients admitted for palliation social care
end of life care or a variety of reasons unconnected with oncology treatment
ndash 10 died during that admission
bull 25 of admissions arranged by oncologist most during working hours
ndash 75 emergency unplanned admissions from home through AampE MAU
ConclusionRisk of unplanned (emergency) admission of Oncology registered patients is
~ 100 per month per million population
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
30
End‐stage (palliative) Chemotherapy
bull What is the problem
ndashcancer hospital deathsndashunplanned admissions
ndashpalliative chemotherapy costs
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
Inappropriate Chemotherapy
bull UK Cancer incidence ~ 300000 pabull UK Cancer deaths ~ 200000 pabull UK chemo treatments ~300000 pa
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
32
Inappropriate Palliative Chemotherapy USA (Medicare) Canadian and UK Data suggests many patients
receive palliative chemotherapy within one month of death
bull lsquoOf those who received chemotherapy in the last six months 16 received chemotherapy in the last two weeks of lifersquo
(1)
bull lsquoIn Massachusetts 33 of cancer decedents older than 65 years of age received chemotherapy in the last 6 months of life 23 in the last 3 months and 9 in the last monthrsquo
(2)
1
Barbera L Paszat L Chartier C 2006 Indicators of poor quality end‐of‐life cancer care in Ontario J Palliat
Care 2006 Spring22(1)12‐7
2
Ezekiel J Emanuel MD PhD Yinong Young‐Xu MA Norman G Levinsky MD Gail Gazelle et al 2003
Chemotherapy Use among Medicare Beneficiaries at the End of Life
Volume 138 Issue 8 | Pages 639‐643
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
ArdenPan Birmingham
311008
34
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ECONOMICS OF CHEMOTHERAPY
DELIVERY
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
36
CENTRE
UNITUNIT
UNITUNIT
UNIT
StructuresIncreasingly chemotherapy takes place
outside the Cancer Centre
poundpoundpound poundpoundpound
poundpoundpoundpoundpoundpound
poundpoundpound
Funding should follow patients through negotiated SLArsquos
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
Reacting to demand is dangerous
Planning and predicting demand is safer
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
Business Intelligence Definitions
bull Capacityndash all the resources available on the chemotherapy
lsquoproduction linersquo
to deliver drugs to individual patients
bull Activityndash all the work done each day
bull Demandndash all the referrals received each day
Productivity
= ActivityCapacity
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
C‐PORT Predictive modelling of Integrated Care Pathways ‐
measures currentpredicted activity and matches it to
existing resources
39
CapacityRe
sources
Predicted
demandCurrent
activity
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
WCC arbitration on the tariff ‐
are these Reference Costs reasonable
‐
is this level of profit reasonable
40
Blood Pharmacy IV NurseOncologist
pound20 pound50 pound30 pound30Fixed Costs
Other Costs + pound20 Utilities Secretaries etc
Total pound150IncomeDay-case pound600Attendance
Profit per attendancepound450
( assuming drug procurement costs are funded separately)
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
Productivity streamlining the integrated care pathway
Rate limiting steps
Wait10m Process
sample 30m
Wait 35mSample
4m
Con15m Pharmacy 30m
Chemo prep20m Admin
6m
Blood testDoctor
consultationPharmacy preparation
C‐PORT uses the algorithm of the Integrated Care Pathway to lsquoflight‐simulatersquo
a series of options
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Service Level AgreementsService Line BudgetingCapacity Activity Demand
ProductivityBusiness Cases
Costing AampE admissions
Operational SOPS Protocols Medical Records
Workforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical
Incidents Professional performace issues
NCEPODAcute Oncology
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
Why should I write a business‐case and how do I do it
Chaptersbull Executive Summary Introduction bull Current Situationbull Strategic Context National International Drivers bull Current Practice Case for Change Projected benefits
realization time‐scales Understanding of Commissioning Perspective
bull Data Analysis Capacity Planning Implications of Data for the Future
bull Options and Options Appraisal Preferred Option Proposed Service Model
bull Proposed Implementation of Projectbull Post‐Project Report bull Referencesbull Appendices
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
Cetuximab for 1st
line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
Costs for 48 patients in KMCNKRAS testing (only wild‐type
(unmutated) KRAS)pound9500 - pound20500 (testing 68 patients)
(applicable from 2010)
Procurement Cetuximab (14 weeks)
pound550000 (pound462000 with Merck Serono rebate scheme)
Delivery (14 weeks treatment ndash 7 additional day-case chemo costs)Based on day case chemotherapy tariffs of pound536 (Medway) pound720-810 (MTW)
pound180000 - pound272000
Liver resections (10 additional resections at pound8744)
pound87500
Total pound827000 - pound930000
pound739000 - pound842000 (with drug rebate)(the costs of second line chemotherapy will be offset in those patients whose liver metastases are resected successfully)
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
Cetuximab 1st
line Metastatic Colorectal
When can we start prescribingWCC Commissioning answer when you have in place
1
the machinery for policing the NICE commissioning recommendation
ndash ie KRAS positive Liver only Primary resected
2
the Business Case for KRAS testing setting out
ndash which patients are we paying for
ndash all newly diagnosed or all metastatic
ndash which organisations initiates amp carry out the testing process
3
the Business Cases for implementing delivery costs (oncologist pharmacist nurse job‐plans)
All of this will delay treatment and cause lsquopost‐codersquo variations
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
ISO 9000 Business Intelligence ‐
Service Line Reporting
Governance Elective Non Elective
Financial Structures devolvedoutreach
Service Line BudgetingCapacity Activity Demand
Productivity Business Cases
Costing AampE admissionsExplicit non‐elective acute
oncology contracting
Operational Audited Standard Operational Procedures
Protocols Medical RecordsWorkforce CPD
Structures for Demand Management
Clinical ComplaintsLitigation Clinical Incidents
Professional performace issues
NCEPODAcute Oncology
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
47
Acute Oncology amp End‐stage (palliative)
Chemotherapy
bull What is the problem ndash cancer hospital deaths chemotherapy‐
related deaths
ndashunplanned admissions lsquoAcute Oncologyrsquo
ndashpalliative chemotherapy treating too late
What is the Remedy
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
NCEPODAcute Oncology Remedies 1 Clinical risk management
incident (IR1) reporting
bull Deaths by final chemotherapy dosendash how many deaths occurred within one month
within three months and within six months of the final chemotherapy treatment
ndash how many had an IR1 raised
bull Unplanned admissionsndash in the last six months how many patients receiving
chemotherapy experienced an unplanned admission months
ndash what was their length of stayndash how many had an IR1rsquos were raised
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
NCEPODAcute Oncology Remedies 2 ISO 9000
bull Run the Chemo Unit as a proper business ISO 9000
bull Intelligence = better ITbull Web‐based records
bull Define operational Multi disciplinary team
bull Demand Managementndash Community‐based symptom‐control for advanced
metastatic cancer
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
50
NCEPODAcute Oncology Remedies 3 lsquoProgrammersquo
Commissioning
InitialDiagnosisStaging
Treatment
2 4
Progression End stage disease
End of life care
30Causes
PreventionScreening
DemographicsCure
31
30SurveillanceMonitoring
Cure
How much end‐stage disease unplanned admissions amp deathscan be demand managed from the community
What does this mean for the workforce
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
Today Service in Meltdown
bull National PolicyCommissioning Perspectivendash NCAG (NCEPODAcute Oncology) vs
WCC
bull Provider Perspectivendash Business Intelligence amp Governance
bull Commonaltiesndash World Class Chemotherapy
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-
Commonalities
Provider1
Acute Oncology
2
Structures DevolvedOutreach
3
Capacity Planning amp Business Cases
4
PBRContracts5
Avoidable deaths admissions
clinical incidents
6
Web‐based data sharing
Commissioner1
Outcome Commissioning
Care amp Resource Utilisation
2
ContestabilitylsquoDarzirsquo locality services
3
Benchmarking
4
PBRContracts
5
lsquoValue for Moneyrsquo
6
Integrated Commissioning
- - Economic Challenges of Chemotherapy Delivery
- Slide Number 2
- TodayService in Meltdown
- World Class Commissioning (WCC) amp the NCAG Report
- World Class Commissioning
- Slide Number 6
- Slide Number 7
- Slide Number 8
- The RockBudget Deficits amp WCC
- Slide Number 10
- WCC Agendas
- WCC Agenda 1 Commissioning for OutcomesCorporate Value Management
- PCT legal challenges to NICE
- WCC Agenda 2 Contestability Market Management Darzi Care amp Resource Utilisation Programme CommissioningContestability amp Decommissioning
- lsquoProgrammersquo CommissioningCancer Commissioning Toolkit
- WCC Agenda 3 NationalInternational Benchmarking lsquoPost Codersquo Variation in access to chemotherapy
- Slide Number 17
- WCC Contracts agreeing lsquocoinagersquoAttendances or PBRHRG 4Hourly Rate or Job-Rate
- World Class Commissioning (WCC) amp the NCAG Report
- NCEPODAcute Oncology audit For Better Or Worse 2008
- NCEPODAcute Oncology 1044 patients died within 30 days
- NCEPODAcute Oncology 1044 patients died within 30 days verdict on care
- WCC Clinical Risk Pyramids
- End-stage (palliative) Chemotherapy
- Palliative chemotherapyfor progressivemetastatic disease
- End-stage (palliative) Chemotherapy
- lsquoAcute Oncologyrsquo unplanned admissions 1 National Picture
- lsquoAcute Oncologyrsquo unplanned admissions 2 National Oncology Bed CensusRCR Faculty of Clinical Oncology
- lsquoAcute Oncologyrsquo unplanned admissions 3 East Kent Acute DGH CensusSeptember 2005Population 06 million Beds 968
- End-stage (palliative) Chemotherapy
- Inappropriate Chemotherapy
- Inappropriate Palliative ChemotherapyUSA (Medicare) Canadian and UK Data suggests many patients receive palliative chemotherapy within one month of death
- TodayService in Meltdown
- Slide Number 34
- ISO 9000 Business Intelligence- Service Line Reporting
- Slide Number 36
- Slide Number 37
- Business Intelligence Definitions
- C-PORT Predictive modelling of Integrated Care Pathways - measures currentpredicted activity and matches it to existing resources
- WCC arbitration on the tariff- are these Reference Costs reasonable - is this level of profit reasonable
- Slide Number 41
- ISO 9000 Business Intelligence- Service Line Reporting
- Why should I write a business-case and how do I do it
- Cetuximab for 1st line Metastatic Colorectal Cancer June 2009 KMCN Pop 16 million
- Cetuximab 1st line Metastatic Colorectal
- ISO 9000 Business Intelligence- Service Line Reporting
- Acute Oncologyamp End-stage (palliative) Chemotherapy
- NCEPODAcute Oncology Remedies 1 Clinical risk managementincident (IR1) reporting
- NCEPODAcute Oncology Remedies 2 ISO 9000
- NCEPODAcute Oncology Remedies 3lsquoProgrammersquo Commissioning
- TodayService in Meltdown
- Commonalities
-