check-in and boarding solution

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Tirrenia www.tirrenia.it Annual revenue: 300 Mln Euro Employees: 1.200 Transport figures: 2 Mln passenger/year 180.000 freight units E-Dea Products: Key Benefits: - Streamlined boarding operations; - Reduced internal IT support effort; - Automated check-in and boarding process - Improved customer E-Dea proven solution helps Tirrenia to streamline its check-in and boarding operations “E-Dea software has proven to support the extreme demands of our boarding and check-in operations during high season peaks. We see our customers as invited guests to a party while we are the hosts. E-Dea solution represents a real effort to our strategy to boost Customer’s experience at Port facilities. ” Paolo Cozzi - CIO, Tirrenia – Compagnia Italiana di Navigazione About Tirrenia : Tirrenia is the leading company concerning maritime transport in Italy. The Company was founded December 21st, 1936 in Naples (Italy). As a result of the agreement with the Government, signed in July 2012, is the holder of the public service connection with the larger islands, ensuring territorial continuity to residents of Sardinia, Sicily and the Tremiti Islands, connecting with cargo ships and passenger About E-Dea Solutions: E-Dea provides Tirrenia with his flagship product, eBoarding©, in order to manage the entire lifecycle of check-in and boarding for passengers and vehicles. The system is currently used by more than 65 check-in users in 12 different ports. Thanks to its offline processing capabilities and possibility to be used through ruggedized mobile devices and printers, the eBoarding solution for Tirrenia ensures uninterrupted service and constant process control, thus preventing any loss of information even in case of network outage or poor

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Page 1: Check-in and Boarding solution

TIRRENIA

E-Dea Success Story

Tirrenia

www.tirrenia.it

Annual revenue:

300 Mln Euro

Employees:

1.200

Transport figures:

2 Mln passenger/year

180.000 freight units

E-Dea Products:

Key Benefits:

- Streamlined boarding operations;

- Reduced internal IT support effort;

- Automated check-in and boarding process

- Improved customer satisfaction;

- Faster boarding times;

- Operational consistency with ISPS rules;

E-Dea proven solution helps Tirrenia to streamline its check-in and boarding operations“E-Dea software has proven to support the extreme demands of our boarding and check-in operations during high season peaks. We see our customers as invited guests to a party while we are the hosts. E-Dea solution represents a real effort to our strategy to boost Customer’s experience at Port facilities. ”

Paolo Cozzi - CIO, Tirrenia – Compagnia Italiana di Navigazione

About Tirrenia :Tirrenia is the leading company concerning maritime transport in Italy. The

Company was founded December 21st, 1936 in Naples (Italy). As a result of

the agreement with the Government, signed in July 2012, is the holder of the

public service connection with the larger islands, ensuring territorial continuity

to residents of Sardinia, Sicily and the Tremiti Islands, connecting with cargo

ships and passenger ships the most important Italian and Mediterranean

ports.

About E-Dea Solutions:E-Dea provides Tirrenia with his flagship product, eBoarding©, in order to

manage the entire lifecycle of check-in and boarding for passengers and

vehicles. The system is currently used by more than 65 check-in users in 12

different ports.

Thanks to its offline processing capabilities and possibility to be used through

ruggedized mobile devices and printers, the eBoarding solution for Tirrenia

ensures uninterrupted service and constant process control, thus preventing

any loss of information even in case of network outage or poor available

bandwidth.

Page 2: Check-in and Boarding solution

TIRRENIA

The Customer acknowledges that the following images may be used in connection with the

related success story in E-Dea press and marketing material, including the company website:

E-Dea Success Story