chcanys 2018 statewide conference & clinical forum ... · sunday 7 monday 11 tuesday 20 poster...
TRANSCRIPT
QUALITY
RESPECT
DIVERSITY
INNO
VATION
ACCESSIBILITY
ACCOUNTABILITY
CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM
CREATING VALUE FROMOUR VALUES
OCTOBER 21–23, 2018WESTCHESTER MARRIOTTTARRYTOWN, NEW YORK
CONTENTSWelcome 1
General Information 3
Conference Schedule Summary 5
Floor Plans 6
Conference Schedule 7
Sunday 7
Monday 11
Tuesday 20
Poster Sessions 26
Health Industry Acronyms & Terms 28
Conference Speakers 30
Honorees 33
Sponsors 38
Exhibitors 40
CHCANYSCommunity HealthCare Association of New York State
New York City Office111 BroadwaySuite 1402New York, NY 10006 T 212-279-9686 F 212-279-3851
Albany Office90 State StreetSuite 600Albany, NY 12207T 518-434-0767F 518-434-1114
www.chcanys.org
CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM 1
WELCOMEDear CHCANYS Members, Friends, and Supporters,
With this year’s conference, we are launching a new vision and mission:
The vision and mission have been developed as part of the Strategic Planning process that we have undertaken over
the last six months. The full membership has been engaged in the Strategic Planning process, making it both a robust
and challenging exercise. I encourage everyone to view the goals we have identified by going to our CHCANYS18
conference app. I look forward to working together to achieve our shared vision over the next couple of years.
Throughout the planning process, the diversity of the membership has been a recurring theme. While some community
health centers are located in crowded urban centers and see more than 100,000 patients per year, others are located
in rural farmland, river valleys, and mountain ranges, and serve just a few thousand. We serve communities with
long-time residents who have been working for equity and justice for generations, and we also serve new immigrants
seeking opportunities in this country, refugees fleeing violence who speak an amazing array of languages, and people
with no place to live.
Our members’ diversity is a source of strength for CHCANYS. Over the past several months, we have worked together
to articulate our shared aims and common themes that resonate with all New York State community health centers,
despite all of our differences. The significant changes in health care and the political environment since our last
strategic plan required us to re-visit our goals and how we achieve them. We have identified the priorities that are
the most pressing and where we can best serve all community health centers in New York State.
We have grappled with the question of how the statewide network of community health centers will thrive now and
in an uncertain future. The contributions of all members have made it possible to produce a comprehensive, well-
informed plan. The diversity of perspectives, experience, and expertise you all share are necessary assets for the
growth and health of the CHC network. Working together has made it clear that we are stronger together, and together
we can collectively advocate for change, address our common challenges, and shape the future of health care.
As you learn from and connect with colleagues over the next three days, take a moment to appreciate the strength of
our network and how that diversity serves all of us.
Rose DuhanPresident & CEOCHCANYS
OUR VISION
Every New York State community has primary care that encompassesall aspects of each patient’s health and well-being.
OUR MISSION
Champion community-centered primary care in New York State throughleadership, advocacy, and support of Community Health Centers.
Like, follow, and share uson social media!
facebook.com/CHCANYS
twitter.com/CHCANYS
CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM 3
GENERAL INFORMATION
CONFERENCEEVALUATIONS
Thank you for taking a few moments after each workshop to complete
a brief conference evaluation. Your valuable feedback will help us to
improve future conferences, trainings and webinars.
Conference MaterialsIn a continued effort to go green,CHCANYS will post presentations on its website shortly after the conference has ended.
Continuing Medical Education and Continuing Education (CME/CEs)CHCANYS does not grant credits, but can providedocumentation to assist you in gaining CME/CEs. It isnecessary to sign in at each workshop for which youplan to request credits. To receive your certificate ofattendance following the conference, please [email protected].
CHCANYS18 mobile app! Download the CHCANYS18 mobile app to yourphone or tablet to view and customize youragenda, access speaker profiles, networkwith fellow attendees, and much more! Stopby the Registration Table to pick up yourCrowdCompass instruction card and getstarted!
GRASSROOTS ACTION NETWORK Please sign up to join our Grassroots Action Network at the Registrationtable to find out more about what you can do to help protect the future of New York’s health centers.
Posting on social media? Don’t forget our hashtag! #CHCANYS18
Stop by the CHCANYS Lounge
in the Terrace at any time during
the conference to relax and
enjoy coffee or tea.
Sponsored by CohnReznick
CHCANYSLOUNGE
2019
OCTOBER28-30
CHCANYS 19 STATEWIDE CONFERENCE& CLINICAL FORUM
WESTCHESTER MARRIOTTTARRYTOWN, NEW YORK
SAVE THE DATE
CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM 5
CONFERENCE SCHEDULE SUMMARYSUNDAY 10.21.188:00 AM Registration Opens Foyer9:30 – 10:15 AM Jeffrey T. Latman Scholar Breakfast Salon FGH10:00 – 11:20 AM Clinical Subcommittee Meetings See page 710:15 AM – 1:15 PM Finance Boot Camp Salon FGH11:20 – 11:50 AM Clinical Subcommittee Lunch Lyndhurst11:45 AM – 12:15 PM Lunch Break Salon D and E11:50 AM – 1:15 PM Clinical Workshop Sessions See page 81:30 – 3:00 PM Clinical Committee/Reimbursement Task Force Meeting Salon FGH3:15 – 6:00 PM CHCANYS Membership Meeting Westchester A and B5:30 PM Sponsor and Exhibit Areas Open T & GB Foyers*6:00 – 7:00 PM Welcome Reception with Sponsors and Exhibitors T & GB Foyers*6:00 – 7:00 PM Poster Session Presentations CHCANYS Lounge7:00 – 10:00 PM CHCANYS18 Awards Dinner & Dance Party Salon D and E
MONDAY 10.22.187:00 AM Registration Opens Foyer7:00 – 8:30 AM Breakfast with Sponsors and Exhibitors T & GB Foyers*7:30 – 8:30 AM Compliance Breakfast Westchester A7:30 – 8:30 AM CPCI Breakfast Meeting Westchester B8:30 – 9:15 AM NACHC Federal Policy Update Salon D and E9:15 – 10:30 AM Regulatory and Reimbursement Mega Session Salon D and E10:30 – 10:45 PM Refreshment Break with Sponsors and Exhibitors T & GB Foyers*10:45 AM – 12:15 PM Morning Workshops See page 1212:15 – 12:30 PM Refreshment Break with Sponsors and Exhibitors T & GB Foyers*12:30 – 1:45 PM Lunch and Keynote Address with Dr. America Bracho Grand Ballroom1:45 – 2:15 PM Meet and Greet with Dr. Bracho CHCANYS Lounge1:45 – 2:15 PM Refreshment Break with Sponsors and Exhibitors T & GB Foyers*2:15 – 3:45 PM Afternoon Workshops: Session A See page 143:45 – 4:00 PM Refreshment Break with Sponsors and Exhibitors T & GB Foyers*4:00 – 5:30 PM Afternoon Workshops: Session B See page 175:30 – 6:30 PM CPCI Learning Lab: The Power of Dashboards Tarrytown 1 and 25:30 – 6:30 PM Poster Session CHCANYS Lounge6:00 – 7:30 PM Cocktail Reception with Sponsors and Exhibitors T & GB Foyers*
TUESDAY 10.23.187:00 AM Registration Opens Foyer7:00 – 8:30 AM Breakfast with Sponsors and Exhibitors T & GB Foyers*7:30 – 8:30 AM Emergency Management Breakfast Westchester A7:30 – 8:30 AM Membership Committee Breakfast Westchester B9:00 – 10:30 AM General Session: Dr. Joia Crear-Perry Salon D and E10:30 – 10:45 AM Refreshment Break with Sponsors and Exhibitors T & GB Foyers*10:45 AM – 12:15 PM Morning Workshops See page 2012:15 – 12:30 PM Refreshment Break with Sponsors and Exhibitors T & GB Foyers*12:30 – 1:45 PM Lunch Speaker: Iyah Romm Salon D and E1:45 – 2:00 PM Refreshment Break with Sponsors and Exhibitors T & GB Foyers*2:00 – 3:30 PM Afternoon Workshops See page 233:30 PM Sponsor and Exhibit Areas Close T & GB Foyers*
* Tarrytown & Grand Ballroom Foyers
6 CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM
SALON F
SALON G
SALON H
SALON A
SALON B
SALON C
SALON E SALON D
GRAND BALLROOM
WESTCHESTER B WESTCHESTER A
SALON 1
SALON 2
SALON 3
SALON 4
IRVINGTON
HUDSON PUTNAM DUTCHESS ROCKLAND SLEEPY POCANTICOHOLLOW
LYNDHURST
BUSINESSCENTER
ELEVATORS/STORAGE
RESTROOMS
TARR
YTOW
N BA
LLRO
OM
TARR
YTOW
N FO
YER
TERRACE ROOM
Located off the Lobby, near the restaurants
WORKSHOP ROOMS | GENERAL SESSIONS | AWARDS | LUNCHEONS
WORKSHOP ROOMS
WORKSHOP ROOMS
REGISTRATION & GRASSROOTS TABLESSPONSORS & EXHIBITORSRECEPTIONS & BREAKS
CHCANYS LOUNGEPOSTER SESSION
WESTCHESTER MARRIOTT
GROUNDFLOOR
SECONDFLOOR
CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM 7
SUNDAY, OCTOBER 218:00 AM REGISTRATION OPENSFoyer
9:30 – 10:15 AM LATMAN SCHOLAR BREAKFASTSalon FGH (Invitation Only)
10:00 – 11:20 AM CLINICAL SUBCOMMITTEE MEETINGS AND SESSIONS
Dutchess/Rockland Behavioral HealthPutnam Sexual and Reproductive HealthHudson HIV/Hep C/STDPocantico Oral HealthSleepy Hollow Nursing
10:15 AM – 1:15 PM FINANCE BOOT CAMPSalon FGHOFC 10:15 – 11:45 AM
Billing and Reimbursement for Substance Use Disorder and Behavioral Health Services
Dolores DiRe, Senior Manager, CohnReznick
As the opioid epidemic continues to impact communities throughout New York andthe country, HRSA has allocated additional funding for health centers to providesubstance use disorders services, including Medication Assisted Treatment, and behavioral health services on site. While New York State has taken steps to stream-line the provision of integrated care and reduce regulatory barriers, billing and reimbursement for these services at Article 28, 31, and 32 clinics can be complicatedfor health centers. This panel will focus on financial considerations for health centersthat offer or are planning to offer SUD and/or behavioral health services on site, includingstrategies for maximizing financial sustainability, ensuring proper reimbursement,and best practices for billing PPS and wrap.
11:45 AM – 12:15 PMBoot Camp Lunch
12:15 – 1:15 PMCHCANYS Finance Forum Kickoff: A Peer Learning Group for Continuous Discussion About Best Practices Regarding Everyday Financial Operations
Suzanne Rossel, Senior Vice President of Health Center Support & Development, CHCANYSLiliana Heredia, Senior Director of Health Center Support, CHCANYS
This Finance Forum will be an ongoing peer learning group for the operational considerations of health centers’ finance departments. The Finance Forum will be a
CONFERENCE SCHEDULE
OFC Operations/Finance/Compliance WFWorkforce PA Policy/Advocacy QTI Quality and Technology Initiatives Recommended for FQHC Board Members
o Drop by Tarrytown and Grand Ballroom Foyers throughout the conference to explore how our sponsors and exhibitors can serve your organization’s needs.
8 CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM
learning community for New York health centers to dialogue and share best andpromising practices, as well as ongoing issues that need to be addressed by thehealth centers’ finance departments. This kickoff meeting will address many topicsand findings from the Finance Forum survey.
11:20 – 11:50 AM CLINICAL SUBCOMMITTEE LUNCHLyndhurst
11:45 AM – 12:15 PM LUNCH BREAKSalon D and E
11:50 AM – 1:15 PM CLINICAL WORKSHOP SESSIONS
QTI/OFC Oral Health and Primary Care Integration
Tarrytown 1 and 2 Peter De Lisi, DDS, Clinical Instructor of Dentistry, New York Medical College
More than 50% of adults over age 30 experience periodontal disease, impactingsystemic health, particularly among those with chronic diseases including HIV. Thiseducational workshop combines didactic and hands on training to improve headand neck assessment skills by using a five-step process that can be introduced intomost primary care practices. Presenters will assist the PCP in recognizing the oralhealth needs of patients, identifying oral lesions and conditions associated with HIVdisease, reviewing treatment options, and when and why to refer specific pathologies.Attendees will learn the importance of integrating an oral health assessment into theinitial and annual patient visit and how to assess and document oral health findings.
QTI/OFC Improved Health Outcomes through Health IT and Quality Transformation
Tarrytown 3 and 4 Part 1: Turning the Titanic: Transitioning from Fee-For-Service to a Value-Based Infrastructure
Jonathan Swartz, MD, MBA, Chief Medical Officer, William F. Ryan Community HealthCenterJaime Khemraj, MD, Director of Quality Improvement and Medical Director, William F.Ryan Community Health CenterLauren Mendenhall, Associate Director of Quality Management, William F. Ryan Community Health Center
Ryan Health has undergone a significant quality transformation to better its competitiveposition for a value-based reimbursement system and ultimately become a Center ofExcellence. Through this session, the Ryan Health staff will describe the transformationfrom a previous fee-for-service model state with limited performance support to thecurrent state of investment in infrastructure, informatics, adopting a change manage-ment culture, improvement strategies, and team-based care. The audience will hearhow Ryan Health is planning for the future as it progresses toward the quadruple aimand risk-based contracts.
SUNDAY CONTINUED
CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM 9
Part 2: A Multi-Disciplinary, Heath IT-Facilitated Approach to Improving Health Outcomes forPatients with Chronic Disease
Robert Harris, Project Manager – Department of Development and Evaluation, CommunityHealth Center of Buffalo, Inc.Arvela R. Heider, PhD, Chief Innovation Officer, Community Health Center of Buffalo, Inc.Pamela Reed, MD, Clinical Lead, Community Health Center of Buffalo, Inc.
Using value-based care guidelines, the Community Health Center of Buffalo, Inc.(CHCB) has developed a multi-disciplinary approach to improve patient engagementby better management of patients with chronic conditions to maximize their healthoutcomes. Care planning has transformed patient care, supported with tools devel-oped in eClinicalWorks to report critical metrics. The clinical team can more effectivelyidentify and follow-up with patients in need of care planning. Individualized care plansare developed through system-generated alerts and algorithmic notation fields. Activecare plans, based on gap identification, allow clinicians to more effectively supportpatient progress. This session will discuss how presenters developed the solutionand determined the clinical conditions of focus to prioritize, and how to manage theprocess without third party assistance. The audience will learn how the use of system-generated alerts and care planning can improve patient care and Uniform Data System(UDS) measure compliance.
QTI/WF Strategies for Addressing Physician Burnout
Salon ABC Dorothy Farley, LCSW-R, Vice President of Behavioral Health, Social Services and Care Coordination, Community Healthcare NetworkAnna Cummings, LCSW, Behavioral Health Manager, Community Healthcare NetworkSatoko Kanahara, MD, FAAP, AAHIVS, Medical Director, Community Healthcare NetworkYajaira Vega, MSEd, Health Home Care Coordinator, Community Healthcare NetworkCarolyne Burgess, MPH, Senior Data Management Analyst and Chair of Research Committee, Community Healthcare Network
Part 1: A Case for Instituting Interdisciplinary Team Meetings to Improve Care Coordination and Decrease Provider Burn Out The best practice in health services delivery is integrated care, yet coordinating variousfactors of patient care in a multi-service health care agency remains a challenge.There are many obstacles in making integrated forums possible and sustainable. Ininstituting these forums, presenters will discuss how they looked holistically at patientsfrom a medical, social and behavioral point of view to create a comprehensive pictureof factors that impact patients’ lives. This session will share methods of identifyingthe right process for integrated team meetings for your agency. Presenters will discussovercoming inevitable barriers, including balancing staff responsibilities, space constraints, and scheduling obstacles. Preliminary outcomes, specifically in providersatisfaction, will be shared.
SUNDAY CONTINUED
OFC Operations/Finance/Compliance WFWorkforce PA Policy/Advocacy QTI Quality and Technology Initiatives Recommended for FQHC Board Members
10 CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM
Part 2: Strategies to Reduce Burnout Among Primary Care CliniciansClinician burnout has been found to negatively impact patient outcomes, clinicianphysical and mental well-being and organizational efficiency. Limited qualitative datahas shown the positive effects of coaching. In response to the high levels of burnoutexperienced by clinicians and the impact that burnout can have on patients, CommunityHealthcare Network is partnering with the MAVEN Project to investigate the impactof coaching on provider burnout levels. This study includes voluntary participantswho are NPs, Midwives, DOs, or MDs in non-managerial positions coached by theMAVEN Project’s core of volunteer physicians. Presenters in this session will discussthe mentoring with MAVEN physicians and preliminary data from monthly surveys;three applications of the Validated Maslach Burnout Survey; and metrics of providerperformance, including productivity and the completion of administrative tasks.
1:30 – 3:00 PM CLINICAL COMMITTEE AND REIMBURSEMENT TASK FORCE MEETINGSalon FGH
3:15 - 6:00 PM CHCANYS MEMBERSHIP MEETINGWestchester A and B
6:00 – 7:00 PM POSTER PRESENTATIONS CHCANYS Lounge
6:00 – 7:00 PM COCKTAIL RECEPTION WITH SPONSORS AND EXHIBITORSTarrytown andGrand Ballroom Foyers
7:00 – 10:00 PM CHCANYS18 AWARDS DINNER AND DANCE PARTY WITH DJ SHOWSalon D and E
SUNDAY CONTINUED
ENTER OUR RAFFLEYou could win a $500 Gift Card!
Please join us for receptions and breaks and visit sponsors and exhibitors in the Tarrytown and
Grand Ballroom Foyers. Pick up a raffle ticketwith each visit for a chance to win a $500
American Express gift card. Our sponsors andexhibitors offer an array of services and products
to meet your organization’s needs. Exhibits are openthroughout the conference as noted on the schedule.
Visit often and increase your chances to win!
CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM 11
MONDAY, OCTOBER 227:00 AM REGISTRATION OPENSFoyer
7:00 – 8:30 AM BREAKFAST WITH SPONSORS AND EXHIBITORSTarrytown and Grand Ballroom Foyers
7:30 – 8:30 AM COMPLIANCE BREAKFASTWestchester A
7:30 – 8:30 AM CPCI – TODAY AND TOMORROW (BREAKFAST MEETING)Westchester B Greg Augustine, Chief Operations Officer, Azara Healthcare
Discover how the Center for Primary Care Informatics (CPCI) continues to grow tomeet the evolving needs of community health centers (CHCs). This session is tailoredfor the C-suite of CHCs and for all staff using or interested in CPCI. The audience willreceive the highlights of the most recent CPCI enhancements and features. There willalso be a prospective look at the 2019 product roadmap. Explore additional oppor-tunities to support your journey to value based care, including care management,enhanced features using claims and Regional Health Information Organization (RHIO)data, tools to maintain data quality, and more.
8:30 – 9:15 AM NACHC FEDERAL POLICY UPDATE Salon D and E Jana Eubank, Vice President of Public Policy and Research, NACHC
9:15 – 10:30 AM REGULATORY AND REIMBURSEMENT MEGA SESSIONSalon D and E Peter R. Epp, CPA, Community Health Centers – Practice Leader, CohnReznick
Jacqueline C. Leifer, Esq., Senior Partner, Feldesman Tucker Leifer and Fidell LLP
The presenters will discuss recent federal and state developments pertaining tohealth center programmatic and reimbursement regulations and requirements in thisever-popular Mega Session. They will touch on health center billing and reimbursement,federal grant-related rules and requirements, compliance issues, and other hot topicsaffecting FQHCs—from the big picture policy concerns to the critical details. Topicsto be addressed include:
• Congressional Legislative Mandates
• Proposed changes to Title X Funding
• Health Center Program Compliance Manual
• 340B Compliance
• New York State Uncompensated Care Pool
• Upcoming changes to the ACHF Cost Report
• Billing for unpaid claims
• Core financial and clinical competencies in Value Based Payment
• Capital funding and rate appeals
• … and more!
OFC Operations/Finance/Compliance WFWorkforce PA Policy/Advocacy QTI Quality and Technology Initiatives Recommended for FQHC Board Members
12 CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM
10:30 – 10:45 AM REFRESHMENT BREAK WITH SPONSORS AND EXHIBITORSTarrytown and Grand Ballroom Foyers
10:45 AM – 12:15 PM MORNING WORKSHOPS
QTI/OFC CHCANYS Data Support: Products and Prospects
Tarrytown 1 and 2 Jim Welsh, Director, Data Systems, CHCANYSJeffrey Barnes, Co-Director, Data Systems, CHCANYS
Help us design data products for your health center. This session will briefly reviewrecent CHCANYS data releases to initiate a discussion of future data products thatwill support your health center’s planning, grant writing, advocacy, partnership development, and clinical operations. Among the recent products that will be reviewed are the Map Atlas of Social Determinants, Community Resources Guide,UDS Comparison Group Benchmarks, and Regional SPARCS data on ED and Inpatient Discharges. Learn how your FQHC can become more actively involved withCHCANYS data development program.
QTI Using Population Health Management Strategies to Improve Patient Outcomes Tarrytown 3 and 4 in Vulnerable Populations
Jessica Diamond FACHE, CPHQ, Chief Population Health Officer & Chief of Staff,Brightpoint HealthJohn Shevlin, LCSW, Vice President, Community Based Programs, Brightpoint HealthMedesa Garrett, LPN, HCV- and Mono-Infected Coordinator, Brightpoint HealthJasmine Muniz-Cadorette, BS, 340B Program Coordinator, Brightpoint Health
Through Brightpoint Health's almost 30-year history in treating patients with co-occurring HIV/AIDS, mental health, and substance use, the organization has observedthe clinical benefits of an integrated model of care. To better understand the risk levels associated with this diverse and transient high-risk population, Brightpoint has developed a population health management strategy to effectively identify andengage the most vulnerable among their patients. Since health centers grapple withfinite resources to address social determinants, it is essential that resources are prioritized to those patients who are most actionable for intervention. In this session,presenters from Brightpoint will describe case studies where these population healthstrategies resulted in improved health outcomes for patients with the Hepatitis Cvirus (HCV) and those enrolled in the Medicaid Health Home program.
OFC/ Health Center Compliance Update: 2018 Highlights
Westchester B Jacqueline Leifer, Esq., Senior Partner, Feldesman Tucker Leifer Fidell LLP
To address amendments made to Section 330 by the Bipartisan Budget Act, theHealth Resources and Services Administration’s Bureau of Primary Health Care released updates to the Health Center Program Compliance Manual in August 2018.Join the National Association of Community Health Centers’ general counsel as she
MONDAY CONTINUED
o Drop by Tarrytown and Grand Ballroom Foyers throughout the conference to explore how our sponsors and exhibitors can serve your organization’s needs.
CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM 13
highlights key Section 330 changes to the Compliance Manual (e.g. “one, one, anddone”) and recommends strategies for ensuring compliance. The presentation willalso cover recent Financial Management Reviews by HRSA’s Division of Financial Integrity, as well as an overview of current federal audits and investigations of healthcenters by several agencies of the U.S. Department of Health & Human Services, including HIPAA investigations and 340B Drug Pricing Program audits.
OFC/PA Politics and Health Care in the Era of Fake News
Westchester A Moderator: Joshua L. Oppenheimer, Shareholder, Greenberg Traurig, LLPDan Goldberg, Health Care Reporter, PoliticoBill Hammond, Director of Health Policy, The Empire CenterCaroline Lewis, Freelance Health Care Reporter
From Medicaid work requirements, to coverage for all, to a single-payer system, to theend of DSRIP, following health care in the current political climate can be a dizzyingproposition. With an unpredictable federal agenda and possible upheaval in theState legislature, the future of health care is fuzzy at best. Our panel of journalistsand political observers at the intersection of health care and politics will focus on thecurrent political landscape, provide expert insight into potential legislative prioritiesin 2019, discuss federal reaction to state proposals, and offer their insight on whatsafety net providers and patients may be able to expect as the 2018 election seasondraws to a close and 2019 looms large. Topics covered may include but are notlimited to: Medicaid financing, health insurance coverage, innovations in service delivery, and the opioid epidemic.
QTI Behavioral Health Summit
Dutchess and Rockland The behavioral health leadership summit will convene to discuss effective treatment of patients with substance use dependence. Attendees will hear about best practices from the field on treatment models and ways to implement substance use programs within Article 28 and 31 clinics, integration with primary care, and programs across New York State to support federally qualified health center staff.
12:15 – 12:30 PM REFRESHMENT BREAK WITH SPONSORS AND EXHIBITORSTarrytown and Grand Ballroom Foyers
12:30 – 1:45 PM LUNCH AND KEYNOTE ADDRESS: IMPROVING HEALTH EQUITY WITH COMMUNITY INCLUSIONGrand Ballroom América Bracho, MD, MPH, CDE, President and CEO, Latino Health Access
Please see page 30 for more information on our speaker.
1:45 – 2:15 PM MEET AND GREET WITH DR. AMERICA BRACHOCHCANYS Lounge
1:45 – 2:15 PM REFRESHMENT BREAK WITH SPONSORS AND EXHIBITORSTarrytown and Grand Ballroom Foyers
MONDAY CONTINUED
OFC Operations/Finance/Compliance WFWorkforce PA Policy/Advocacy QTI Quality and Technology Initiatives Recommended for FQHC Board Members
14 CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM
2:15 – 3:45 PM AFTERNOON WORKSHOPS: SESSION A
QTI/WF Health IT, Data, and Quality Improvement: Strategies from the Family Health Centers at Tarrytown 1 and 2 NYU Langone
Neil Pasco, MD, Program Director Internal Medicine Residency, Associate Medical Director for Quality, Family Health Centers at NYU Langone HealthIsaac Dapkins, MD, CMO, Family Health Centers at NYU Langone HealthDoreen Colella, RN, MSN, Director of Quality, Family Health Centers at NYU LangoneHealth
Part 1: Primary Care Residency Quality Dashboards
Including systems-based quality reporting and quality improvement in a primarycare teaching program is a critical element of a successful primary care curriculum.Resident performance, as measured by Uniform Data Systems (UDS) outcomes, hasnot previously been part of the Federally Qualified Health Centers (FQHC) trainingprogram at the Family Health Centers (FHC) at NYU Langone in Brooklyn. In theTeaching Health Center Internal Medicine Residency program at the FHC at NYULangone, program leadership reports on the challenges and successes related toproviding quality dashboarding to a cohort of residents in a New York teachinghealth center. As part of the effort to implement dashboarding, resident panels werediscussed and defined. The audience will learn how this systems-based care thatincludes data reports or dashboards originating from electronic medical records(EHRs) has become the new standard of care.
Part 2: Using the Electronic Health Record to Identify and Tailor Culturally Appropriate Instructions for Fecal Immunoccult Testing (FIT)
The Family Health Centers at NYU Langone (NYUFHC), a network of FederallyQualified Health Centers (FQHCs) in Brooklyn NY, serves a Hispanic immigrantpopulation of more than 41,000 patients. Recognizing that current fecal immuno-chemical test (FIT) kits had instructions in English, the electronic medical records(EHR) were modified to provide identified Spanish-speaking patients with Spanish-language written instructions with their FIT kit. Between September and October of 2017, 161 Spanish-language FIT tests were distributed to patients, with a returnrate of 68.9%. This compares favorably to the overall FIT test return rate which was64% for October 2016. Among the Spanish-language FIT tests, the stand-aloneclinic had a significantly lower return rate (52%), as compared with the hospital-based clinic (77%, p<.01). Similar differences were not observed for the overall trailing year data at the two clinics (62% vs 67%). The audience will learn how EHRdata can be leveraged in a process to address health disparities among patients experiencing linguistic challenges as the barrier of care.
Part 3: Utilizing Telehealth Fundoscopy for Increasing Access to Care in Diabetics: Looking atthe Future and Finding Solutions for the Present
Improving population health and preventative medicine are essential componentsin health care delivery. The Family Health Centers at NYU Langone (FHCNYU) is a
MONDAY CONTINUED
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CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM 15
network of Federally Qualified Health Centers (FQHCs) located in Brooklyn. The rateof diabetes within the catchment area is 9-13% and is the eighth leading cause ofdeath for 2015. In the context of improving quality of care in population health, oneof the biggest obstacles lies in the retinal eye exam (58% completion rate in 2017).The retinal eye exam for diabetics, a national recognized quality metric, relates tomorbidity with loss of vision and the implications of microvascular disease as aprognostic indicator for overall cardiovascular health. The audience will learn howFHCNYU invested in 3 remote telefundoscopy platforms with the aim of improvingaccess to care by addressing barriers of cost, time, and availability of seeing a provider.Each device was placed in a different site, and within 6 months, the completion raterose to 89.4%.
QTI/WF Collecting and Utilizing Sexual Orientation and Gender Identity Data: Tarrytown 3 and 4 Ending LGBTQ Invisibility and Eliminating Health Disparities
Dr. Alex Keuroghlian, MD, MPH, Director of Education and Training Programs, The Fenway Institute
LGBTQ (lesbian, gay, bisexual, transgender, questioning) people face stigma andrelated health disparities in health care. In order to address these disparities, theUniform Data System (UDS) requires health centers to collect and report sexualorientation and gender identity. This session will prepare health centers on how bestto capture and utilize this data to improve clinical outcomes for LGBTQ patients.Collecting Sexual Orientation and Gender Identity (SO/GI) data of new and returningprimary care patients is critical for health centers to provide a welcoming and inclu-sive environment. Routine SO/GI data collection can be used to improve care, whilealso measuring and tracking health outcomes, at both the individual and populationlevel. Systems that invest in the collection of SO/GI data will support improved qualityof care, timely clinical information, and improved communication among patientsand care teams. Health centers will share their experiences implementing changeswithin the electronic health record (EHR), revising workflows, and training staff tosuccessfully implement SO/GI data collection and creating an LGBTQ inclusive environment in primary care.
QTI Suboxone Treatment in Primary Care for the Opioid Epidemic: Westchester B We have the access but where are the patients?
Joseph Squitieri, DO, Deputy Director of Psychiatry, Community Healthcare Network Dorothy Farley, LCSW-R, Vice President of Behavioral Health, Community HealthcareNetworkBeth Zucker, RN, RN Care Coordinator for Buprenorphine Program, Community Healthcare Network
Buprenorphine/Naloxone (Suboxone) has been shown to be effective in treating opioiduse disorder, and integration into primary care provides patients crucial access totreatment. When first implementing a Suboxone program, however, Community HealthNetwork (CHN) struggled to identify and engage patients. In this session, presentersfrom CHN will describe how education and analysis of data enabled the health center
MONDAY CONTINUED
OFC Operations/Finance/Compliance WFWorkforce PA Policy/Advocacy QTI Quality and Technology Initiatives Recommended for FQHC Board Members
16 CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM
to increase utilization of access to treatment and decrease the number of opioidsprescribed. Participants will learn multiple models of implementing medication-assisted treatment in primary care, techniques for data analysis, and strategies toovercome patient stigma around care for opioid use disorder.
OFC/PA Moving On Up: What Health Centers Should Know About Entering Into Salon FGH Upside/Downside Risk Contracts
Peter Epp, Partner, Community Health Centers – Practice Leader, CohnReznickWhitney Phelps, Shareholder, Greenberg Trauig, LLP
New York State is committed to moving the vast majority of Medicaid funding intovalue based arrangements that include some level of risk by 2020. While many healthcenters may be prepared to enter into Level One, or upside-only arrangements, movingto Level 2, or downside risk, brings additional complexities for health centers. Thissession will focus on how a health center can take downside risk under the Prospec-tive Payment System (PPS), whether downside risk is financially sustainable in primarycare, how to prepare to enter into downside risk, and what health plans considerwhen entering into upside/downside risk arrangements with providers.
OFC/ Recruitment for a Resilient, Responsible, and Representative Health Center Board
Salon ABC Suzanne Rossel, Senior Vice President of Health Center Support & Development, CHCANYSGianna Van Winkle, Health Center Support Program Manager, CHCANYSMary Zelazny, Chief Executive Officer, Finger Lake Community Health Pat Troy, Senior Vice President—Healthcare Operations, Housing Works Lavonne Ansari, Chief Executive Officer, Community Health Center of Buffalo
Effective recruitment is a key factor for maintaining a high-performing board andmeeting HRSA governance requirements, but for many Health Centers, finding theright board members can present a significant challenge. During this workshop,CHCANYS staff will provide an overview of HRSA’s governance requirements andbest practices for recruiting board members with the skill sets and patient perspec-tives that align with common health center goals and needs. A panel discussionwith health center leaders will provide an opportunity to discuss their experiences,strategies, and identified solutions to overcome recruitment challenges.
3:45 – 4:00 PM REFRESHMENT BREAK WITH SPONSORS AND EXHIBITORSTarrytown and Grand Ballroom Foyers
MONDAY CONTINUED
o Drop by Tarrytown and Grand Ballroom Foyers throughout the conference to explore how our sponsors and exhibitors can serve your organization’s needs.
CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM 17
4:00pm – 5:30pm AFTERNOON WORKSHOPS: SESSION B
QTI/OFC/WF Behavioral Health Integration into Primary Care for Special Populations
Tarrytown 3 and 4 Facilitator: Shonny Capodilupo, LCSW, Senior Director of Behavioral Health, Open Door Family Medical Center Alex Keuroghlian, MD, MPH, Director of Education and Training Programs, The FenwayInstitute Lily LaBour Catalano, Project Manager, National Health Care for the Homeless Council David A. Guggenheim, PsyD, Chief Mental Health Officer, Callen-Lorde CommunityHealth Center
During this facilitated round table discussion, we will engage in an interactive con-versation that will focus on the aspects of developing and implementing behavioralhealth integration in the primary care setting serving special populations. The sessionwill involve a facilitated conversation on aspects of work force, operations, reimburse-ment, regulatory considerations, etc.
QTI/OFC Improving Patient Access and Reducing No-Shows
Westchester B Part 1: Flexcare: An Advanced Access Model of Care for High-Need Patients
Peter Meacher, MD, Chief Medical Officer, Callen-Lorde Community Health Center
In 2014, Callen-Lorde identified that 80% of the no-shows were generated by 20%of their patients, an indication that the traditional model of scheduled appointmentsis not well-suited for all patients. Multiple failed pilots of "Open Access" yielded richinformation that was used in the design of FlexCare, a program of Advanced Accessat Callen-Lorde, implemented in Summer 2017. An algorithm is used to identify thepatients who will benefit most from the program. FlexCare is driven by a triage nursewho is embedded in a daily program that requires staff to be flexible and work togetherto deliver a full scope of primary care while addressing the patient's immediateneeds. Data shows that return users are increasingly using FlexCare as their mainmode of receiving care. Early data results shows a trend toward improved healthoutcomes for this high-need population.
Part 2: Predicting Tomorrow's Patient Flow: Using a Care Team Model to Reduce No-ShowRates at a Community-Based Clinic
Thomas S. Marino, MPAS, PA-C, Chief Transformation Officer, Harlem United
High no-show rates in health care delivery systems lead to poor health outcomes,decrease clinic productivity, create waste, and disrupt workflows. At Harlem United,no-show rates had previously been at 30-40%, despite efforts to remind patients oftheir appointments. Hence, a complete restructuring of the service delivery model wasimplemented, with the goal of improving clinic flow and show rate, which in turn aimsto reduce no-show rates and increase productivity. This presentation will exhibitguidelines to implement a care team model, incorporate huddles, develop standardized“smart scheduling” protocols and templates, identify operation reports, and utilizeelectronic medical records to configure scheduling templates. Guidelines to implementa similar model at other practices and intervention outcomes will be presented.
MONDAY CONTINUED
OFC Operations/Finance/Compliance WFWorkforce PA Policy/Advocacy QTI Quality and Technology Initiatives Recommended for FQHC Board Members
18 CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM
Part 3: Improving Patient Experience Through Cycle Time ReductionMaia Morse, MPH, Senior Program Manager, Primary Care Development CorporationElizabeth Joglar, LMSW, AVP of Operational Integration, Community Healthcare Network
As insurance payments shift toward value based payment models, patient experiencewill be an increasingly important factor in provider reimbursement and incentives.When patients are burdened by limited appointment availability and long wait times,they are more likely to seek urgent care or emergency services that are extremelycostly to the healthcare system. In order to improve Consumer Assessment ofHealthcare Providers and Systems (CAHPS) experience scores related to access tohealth care, CHN and the Primary Care Development Corporation (PCDC) are workingto optimize the efficiency of patient visits and reduce patient wait times. By performingrapid cycle testing, the team has implemented improvement strategies at two practicesites related to appointment availability and cycle time. This presentation will highlightpreliminary data outcomes and improvement strategies with a special emphasis onthe use of an automated reminder system, pre-visit planning, and cycle time reporting.
OFC/WF Crisis Management: De-escalation & Team-Based Response in the Westchester A Community Health Center Setting
Alexander Lipovtsev, LCSW, Assistant Director, CHCANYS
Conflict in the healthcare arena is on the rise (The Joint Commission, 2010). Poorcommunication, loss, fear, chronic pain, chemical dependency/withdrawal, orpsychiatric conditions can lead to challenging and potentially dangerous situationsin the health center setting. Effective crisis management training and responseprocedures can minimize the potential for disruptions in patient care and are crucialfor maintaining the health center’s operations and the culture of safety. This workshopwill introduce attendees to a general model of developing an effective organizationalapproach to establishing safety programs which includes team-based responsecrisis management. Several options for staff training will also be introduced forconsideration.
PA/ Innovative Relationships and Affiliations in the Brave New World of Primary Care
Salon FGH Lindsay Farrell, President and CEO, Open Door Family Medical CentersHarold Iselin, Managing Shareholder, Greenberg Trauig, LLPRaul Russi, CEO, Acacia Network, Inc.
Healthcare operations have become increasingly complex, as providers must complywith numerous state and federal regulations while also ensuring quality clinical out-comes and financial sustainability. Many hospital-based providers have merged orconsolidated into large multi-regional practices, further complicating the landscapefor many smaller, community-based providers, such as health centers. This panelwill focus on innovative models of care delivery to leverage access to resources andincrease economies of scale. Panelists will discuss their experience opening and operating a health center within a large, multi-service organization; expanding healthcenters services to private practices; and legal and regulatory guidelines health centersmust consider when seeking to affiliate, merge, or consolidate with other providers.
MONDAY CONTINUED
Tag us! Please remember to use the #CHCANYS18 hashtag when posting from the event on Facebook and Twitter!
CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM 19
QTI/OFC Care Management and Coordination for Value-Based Contracting and Improving Outcomes
Salon ABC Greg Augustine, Chief Operations Officer, Azara HealthcareLuann Kimker, Director of Clinical Innovation, Azara Healthcare
Care management and coordination in community health centers (CHCs) takes avariety of forms, from care gap closure to in-depth intervention for improved manage-ment and health of selected patient populations. Electronic Health Records (EHRs)struggle to provide intuitive tools to document and share care plans, interventions,and management tasks. Many care management tools are not suited for communityhealth center needs. The audience will get an early peek at the Azara care manage-ment prototype and explore how CHCs can staff both the clinical and administrativecomponents of care management. A particular focus will be on use of the care man-agement tool to support contract management with payers where incentive money,upside, or downside risk is at stake.
5:30 – 6:30 PM NOMINATING COMMITTEE MEETING
Tarrytown 3 and 4
5:30 – 6:30 PM THE POWER OF DASHBOARDS: BUILDING YOUR FUTURE
Tarrytown 1 and 2 Luann Kimker, Director of Clinical Innovation, Azara Healthcare
Dashboards can be a powerful tool to support your C-team, care teams, and populationhealth initiatives. This hands-on session will help audience members to harness thepower of the dashboard. Bring your laptop and ideas about a scorecard or anotherset of measures and you will receive guided instruction to bring them to life withdashboard widgets.
6:00 – 6:30 PM POSTER SESSION IICHCANYS Lounge
6:00 – 7:30 PM COCKTAIL RECEPTION WITH SPONSORS AND EXHIBITORSTarrytown and Music by The HealersGrand Ballroom Foyers
MONDAY CONTINUED
TELL YOUR HEALTH STORYEvery health center story is unique and reflects the needs and aspirations
of its community. CHroniCles (chcchronicles. org), a multi-media website
dedicated to the living history of the health center movement, celebrates
the distinctive history and the significant role that CHCs fulfill in the lives
of millions across the country. CHroniCles aims to honor the rich heritage and ongoing work of community health centers by
having each health center document its own story to create an on-line, web-based tapestry. The site, a special project of the
RCHN Community Health Foundation developed in conjunction with NACHC and the Geiger Gibson Program in Community
Health Policy, Milken Institute School of Public Health, showcases contributed narratives, photos, data and other materials to
advance an understanding and awareness of the vital role that community health centers have played in the American health
care system for over fifty years. Stop by the CHroniCles table in the CHCANYS Lounge to learn more.
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TUESDAY, OCTOBER 237:00 AM REGISTRATION OPENSFoyer
7:30 – 8:30 AM BREAKFAST WITH SPONSORS AND EXHIBITORSTarrytown and Grand Ballroom Foyers
7:30 – 8:30 AM BREAKFAST MEETINGSWestchester A Emergency ManagementWestchester B Membership Committee
9:00 – 10:30 AM GENERAL SESSION: Salon D and E Holistic Care in FQHCs: Policies to Improve Black Birth Outcomes
Dr. Joia Crear-Perry, Founder and President, National Birth Equity CollaborativePlease see page 30 for more information about our speaker.
10:30 – 10:45 AM REFRESHMENT BREAK WITH SPONSORS AND EXHIBITORSTarrytown and Grand Ballroom Foyers
10:45 AM – 12:15 PM MORNING WORKSHOPS
QTI Leveraging Technology and Community Based Relationships to Reduce the Impact of Tarrytown 1 and 2 Poverty on UDS Outcomes: A Dynamic and Interactive Workshop on Using the EHR
to Close Care Gaps
Isaac Dapkins, MD, CMO, Family Health Centers at NYU LangoneKathleen Hopkins, VP of Community Based Programs, Family Health Centers at NYULangone
To reduce alert fatigue, improve quality, and signal patient care gaps to providers,the Family Health Centers (FHC) at NYU Langone utilize measure-specific dynamicorder sets. While first efforts to use separate order sets for each individual qualitymeasure caused providers to overlook or ignore copious alerts, the comprehensivedynamic order set provides real-time clinical decision support to improve patientoutcomes in a more efficient manner. Benefits of this workflow include automaticbest-cost medication suggestions and automatic diagnosis association. In addition,the FHC at NYU Langone automated a process for linkage to community-basedservices based on social determinants of health (SDH) screening. Providers use theEHR to both refer patients to social work for interventions and add SDH codes to theproblem list. This workshop will demonstrate both processes and engage participantsto explore optimizing their health information technology to improve the lives andhealth outcomes of patients.
o Drop by Tarrytown and Grand Ballroom Foyers throughout the conference to explore how our sponsors and exhibitors can serve your organization’s needs.
CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM 21
QTI Behavioral Health and Primary Care
Tarrytown 3 and 4 Part 1: Out of The Blues: Lessons Learned in Increasing Depression Screening and Patient Engagement Through Performance Improvement
Janice Prichett, LCSWR, Chief Behavioral Health Officer, Whitney Young HealthMaia Betts, LCSWR, Director of Behavioral Health, Whitney Young Health
Practice transformation and behavioral health integration involve making challengingmodifications in the current service delivery model. This presentation will showcasean integrated behavioral health model in an upstate New York community healthcenter. Whitney Young Health’s evolved care delivery system works through a “Stagesof Change Model” that highlights the importance of effective change managementstrategies that focus on people and process. A robust performance improvementsystem will be reviewed to demonstrate how the processes implemented over time ledto increased depression screenings and patient engagement. In addition, participantswill learn how effective process improvement strategies can be applied to improvemore aspects of care delivery.
Part 2: Using Interactive Technology to Enhance Collaborative Care for Diverse Patients withDepression and Anxiety in Primary Care
Michelle Blackmore, PhD, Project Director, Montefiore Medical CenterKelly Carleton, MA, Project Manager, Montefiore Medical CenterElisa Martinez, BS, Patient Educator, Montefiore Medical Center
The use of patient-centered technology within a collaborative primary care andbehavioral health integration, particularly the collaborative care model (CoCM), is onthe rise. Technology, including smartphone applications, may help ensure populationhealth care demands are better met while maximizing resources, especially in promotingpatient self-management. A smartphone-enhanced CoCM pilot was implemented in7 primary care sites serving diverse, low-income patients. The aim was to improvebetween-visit care, case supervision, patient self-management, and clinical outcomes.This workshop will include an overview of the pilot, initial outcomes, experiences froma behavioral health care manager utilizing the technology in an integrated primarycare clinic, and perspectives from a patient who received the smartphone-augmentedCoCM.
QTI/OFC/WF Exploring Different Methods of Integration of Medical Scribes at NYS FQHCs
Westchester B Moderator: Gianna Van Winkle, MBA, Program Manager, Health Center Support –CHCANYSJay Zazlow, MD, MPH, Director of Practice Transformation, Open Door Family MedicalCentersEllen Hey, Director of Clinical Operations, Finger Lakes Community Health Peter Meacher, MD, Chief Medical Officer, Callen-Lorde
The utilization of Medical Scribes in primary care are a clinical innovation in team-based care. New York’s FQHCs have taken different approaches to implement theuse of Medical Scribes; some are utilizing contracted staffing companies, while others
OFC Operations/Finance/Compliance WFWorkforce PA Policy/Advocacy QTI Quality and Technology Initiatives Recommended for FQHC Board Members
TUESDAY CONTINUED
22 CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM
have recruited experienced scribes or created internal training programs to developcurrent staff members as scribes. This panel will explore the differences in outcomesand experiences from health centers that are using Medical Scribes to improve patientand provider satisfaction as well as prevent provider burnout. The panel presentationwill introduce attendees to promising practices and lessons learned from each approach.
QTI Social Determinants of Health Screening and Linkages
Westchester A Part 1: Social Determinants of Health—Initial Steps Toward Universal Screening and Targeted Interventions
Dorothy Farley, LCSW-R, VP of Behavioral Health, Social Services and Care Coordination,Community Healthcare NetworkAnna Cummings, LCSW, Behavioral Health Manager, Community Healthcare NetworkLaurell Taylor, RN BSN, RN Manager, Community Healthcare NetworkJodyann Wynter, LMSW, Social Worker, Community Healthcare Network
To address Social Determinants of Health (SDH), an increasing focus in primary care,CHN utilizes a systems-based process to help agencies look at the infrastructure theyalready have to sustainably address SDH. This session will discuss the successfulimplementation of an initial SDH process, including generating buy-in to add morescreening questions to already over-burdened medical staff, identifying the right screen-ing tool, and streamlining triage screenings. Utilizing a stage-of-change behaviormodel, presenters will address how to determine the right level of intervention to address SDH and walk participants through the first steps of developing relationshipswith community partners where both parties share equal accountability.
Part 2: Addressing Social Determinants of Health Through Integrating Community HealthWorkers into Health Center PCMH Care Teams
Tashi Chodon, BSN, MPH, Director of Programs, Bronx Community Health Network
Community Health Workers’ (CHWs) unique roles contribute to increasing accessto health services, promoting health education, improving care coordination, andaddressing Social Determinants of Health (SDH) needs. Although Bronx CommunityHealth Network (BCHN) health centers were accredited Patient Centered MedicalHomes (PCMH) and served patients in patient care teams, CHWs were not yet inte-grated into care teams and had no standardized methods of identifying SDH needsor linking community members to appropriate community and clinical resources.Barriers included lack of awareness of free and low cost resources, inability to pay forcostly services, fear of deportation among undocumented immigrants, transportationbarriers, and inability to navigate resource provider systems. This presentation willdiscuss how BCHN enhanced the existing PCMH model through CHW integrationinto PCMH teams and systematic linkages to culturally competent resources.
TUESDAY CONTINUED
Tag us! Please remember to use the #CHCANYS18 hashtag when posting from the event on Facebook and Twitter!
CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM 23
PA/ New York State Update from the Office of Primary Care and Health Systems Management
Salon FGH Dan Sheppard, Deputy Commissioner, Office of Primary Care and Health Systems Management, New York State Department of Health Jennifer Treacy, Associate Deputy Director, Office of Primary Care and Health SystemsManagement, New York State Department of Health
The Office of Primary Care and Health Systems Management (OPCHSM) overseesthe licensing, certification, surveillance, and compliance of New York’s healthcareproviders, including healthcare facility planning, financing and licensing, and health-care workforce development. A major focus of OPCHSM’s work has been efforts tostreamline New York’s complex healthcare regulatory system to better align with thequickly changing healthcare landscape and support the State’s healthcare deliverysystem transformation goals. The presenters at this session will discuss the imple-mentation of the State’s Regulatory Modernization Initiative, particularly in relation tothe integration of primary care, behavioral health, substance abuse services, andsupport for telehealth services. Other topics to be discussed will include the Certificateof Need process, especially for smaller providers, capital funding, and recent devel-opments related to workforce licensing. Take this opportunity to hear directly fromDOH officials about their health systems planning efforts, priorities for health deliverysystem transformation, and the future of primary care in New York State.
12:15 – 12:30 PM REFRESHMENT BREAK WITH SPONSORS AND EXHIBITORSTarrytown and Grand Ballroom Foyers
12:30 – 1:45 PM INDUSTRY INSIGHT LUNCHEON: BUILDING HEALTHIER NEIGHBORHOODS, BLOCK BY BLOCK
Salon D and E Iyah Rohm, Chief Executive Officer, Cityblock HealthPlease see page 32 for more information on our speaker.
1:45 – 2:00 PM REFRESHMENT BREAK WITH SPONSORS AND EXHIBITORSTarrytown and Grand Ballroom Foyers
2:00 – 3:30 PM AFTERNOON WORKSHOPS
QTI/OFC Developing a Medical-Legal Partnership to Address Low Income Immigrant Communities’ Westchester B Health-Related Social Needs
Susan Yee, DrPH, MHA, AVP of Community Health & Clinical Operations, CommunityHealthcare NetworkMarlene Smoot, MPH, Regional Director, Community Healthcare NetworkKalisha Small, Practice Administrator, Community Healthcare NetworkDavid Gross, JD, General Counsel, Community Healthcare Network
A person’s health is shaped by the environment in which he or she lives, works, plays,and learns. Low-income and other vulnerable communities have less access to basicneeds and opportunities due to inequitable systems and practices. Community HealthNetwork (CHN), a FQHC in New York City, partnered with Volunteers of Legal Services
TUESDAY CONTINUED
OFC Operations/Finance/Compliance WFWorkforce PA Policy/Advocacy QTI Quality and Technology Initiatives Recommended for FQHC Board Members
24 CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM
(VOLS), a non-profit organization that recruits and trains lawyers to support low-incomeNew Yorkers, to integrate on-site immigration legal services at CHN. The audience willlearn about the activities under this partnership: 1) a training for the CHN staff on thebenefits of legal services, 2) a scheduling template, 3) patient reminder calls, 4) monthlyleadership meetings to review data and ensure continuous quality improvement, and5) case conferencing for legal and medical teams to support patients’ extended needs.
QTI/OFC SBHC and FQHC Collaborations with Schools
Westchester A Part 1: Collaborating with Schools to Link Health and Learning in Your Practice
Wenimo Okoya, MPH, Director, Healthy and Ready to Learn, Children’s Health FundPhoebe Christian, MPH, Administrative Director, South Bronx Health Center, MontefioreHealth System
Ensuring that positive discussions related to a child’s education are embedded intoclinic visits can help families understand the importance of health management as itrelates to attendance and academic performance. Partnerships between FQHCs andlocal schools can serve as an effective outreach strategy for clinics, support manage-ment of student health issues during school hours, and increase interactions amongkey players, including clinicians, school nurses/physicians, and parents. This work-shop will discuss best practices for establishing positive relationships with schools,goal-setting as it relates a school’s needs and assets, and promoting and educatingfamilies on the importance of a medical home.
Part 2: Patient-Centered Medical Home (PCMH) and School-Based Health Centers Jodi Bailey, MPP, Quality and Transformation Manager, School Health Program, Montefiore Medical CenterMaria Morse, MPH, Senior Program Manager, Primary Care Development Corporation
School-Based Medical Home (SBMH) is an innovative recognition program thatevaluates how school-based health centers (SBHCs) perform as a medical home,provide episodic care for students with urgent or emergent needs, and act as a collaborative care center for students and the community served by the school. Developed in partnership with the Montefiore School Health Program and the PrimaryCare Development Corporation, SBMH is a hybrid of NCQA’s existing PCMH programand an additional set of standards specific to SBHCs. This discussion will illustratehow SBHCs can transform to improve the care provided to patients, the benefits ofrecognition, and how practices can engage staff in this model of care. Presenterswill discuss how they have employed this model of care across practices andstrengthened collaborative partnerships.
TUESDAY CONTINUED
o Drop by Tarrytown and Grand Ballroom Foyers throughout the conference to explore how our sponsors and exhibitors can serve your organization’s needs.
CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM 25
PA/ New York State Department of Health Update on Value Based Payment and Salon FGH Social Determinants of Health
Ryan Ashe, Director of Medicaid Payment Reform, Office of Health Insurance Programs,New York State Department of Health Denard Cummings, Director, Bureau of Social Determinants of Health, Office of HealthInsurance Programs, New York State Department of Health
Pursuant to an agreement with CMS, New York State has committed that 80% ofpayments that flow through managed care plans will be in value based arrangementsby 2020. DOH officials from the Office of Health Insurance Programs will provide anupdate on the State’s progression to meeting that goal and efforts to use value basedpayments to leverage support for initiatives that address social determinants ofhealth. The presenters will discuss lessons learned from the Value Based PaymentPilot Program, recent updates to the VBP Roadmap, how organizations around theState are contracting with community based organizations to address social deter-minants of health, and will be available to answer your questions.
OFC Operations/Finance/Compliance WFWorkforce PA Policy/Advocacy QTI Quality and Technology Initiatives Recommended for FQHC Board Members
TUESDAY CONTINUED
FantasticAmazingSuperb
Not Bad
COMPLETE CHCANYS’ T/TA SURVEY You could win a $100 Gift Card!
Complete the Training and Technical Assistance and Satisfaction
Survey included with your registration materials, bring it to the
information table located in the CHCANYS Lounge, and
participate in a 5-10 minute follow-up interview for a chance
to win one of five $100 American Express gift cards.
All current staff of New York State FQHC and FQHC Look-
Alikes who have participated in CHCANYS’ programs
and training sessions are eligible to submit feedback in
exchange for a raffle ticket. Winners will be announced
at 9:00 AM in Salon D and E, prior to the start of the
General Session (you do not need to be present to win).
POSTER SESSIONS
POSTER PRESENTER
Improving HIV, HCV, and HBV Screening in the Bronx: Best Practices& Lessons Learned
Morris Heights Health Center
Reducing Risk of Cardio Metabolic Disease of Behavioral Health Patients in the Puerto Rican Community
NYU Langone
Implementing Innovative Programs in Collaboration and Integration atan FQHC in New York City
Community Healthcare Network
Health Disparities Among Hispanic and Non-Hispanic SMI Patientswith a History of Suicidality in an Integrated Care Treatment Program
NYU Langone
Beyond the Report: Effective Panel Management through TargetedData Collection in an Electronic Medical Record
Institute for Family Health
Addressing Social Determinants of Health: Drivers of Staff Resiliencyand Joy in Work
Montefiore Hudson Valley Collaborative
Proving Value: Using Reliable and Valid Outcome Measures to ProvePositive Impact in Daily Life and Trauma Symptoms
Bridging Access to Care
Integrated Care Services for Homeless Populations: Behavioral Healthand Primary Care
Primary Care Development Corp.
Take A Shot Against Cancer: Reframing the HPV Vaccine American Cancer Society
Adverse Childhood Events: Integrating Screening and Intervention in aPediatric Teaching Practice
Rochester Regional Health
Cost Reduction and Inventory Control to Improve Medication Management in School Health
NYU Langone
IMPLICIT Initiative: A Cross-Discipline Collaboration Targeting At-Risk Mothers
Neighborhood Health Center of Buffalo
Getting to the Heart of the Matter with Design Thinking: Understanding the Relationships that make the Referral ManagementProcess Tick
Community Health Care Association ofNew York State
Building a Risk Stratification Tool for Population Health Management Community Health Care Association ofNew York State
Leveraging HIT Through Practice Facilitation to Improve CancerScreening Rates in FQHCs
Community Health Care Association ofNew York State
Posters may be viewed in the CHCANYS Lounge. Sessions will take place on Sunday from 6:00–7:00 PM and onMonday from 5:30–6:30 PM. A winner will be announced on Tuesday at 9:00 AM before the General session speakerin the Grand Ballroom.
26 CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM
28 CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM
AAAHC Accreditation Association for Ambulatory Health Care
AAFP American Academy of FamilyPhysicians
ACA Affordable Care Act
ACO Accountable Care Organization
ACOG American College of Obstetriciansand Gynecologists
ACSW Academy of Certified Social Workers
ADA Americans with Disabilities Act
AHEC Area Health Education Center
AHIP America’s Health Insurance Plans
AHRQ Agency for Healthcare Researchand Quality
AMA American Medical Association
APC Advanced Primary Care
APHA American Public Health Association
ARRA American Reinvestment and Recovery Act
ASPR Assistant Secretary for Preparedness and Response
BHPR Bureau of Health Professions
BHW Bureau of Health Workforce
BPHC Bureau of Primary Health Care
CAC Certified Application Counselor
CCHS Community Clinics and HealthCenters
CDC Centers for Disease Control andPrevention
CDFI Community Development Financial Institution
CEEP Community Health Center CapitalEnhancement and Equipment Program
CFR Code of Federal Regulations
CHC Community Health Center
CHIP Children’s Health Insurance Program
CMMI Center for Medicare & MedicaidInnovation
CMS Centers for Medicare & MedicaidServices
CON Certificate of Need
COPC Community Oriented Primary Care
HEALTH INDUSTRY ACRONYMSCPCI Center for Primary Care
Informatics
CQI Continuous Quality Improvement
DCMH Division of Community and Migrant Health
DHHS Department of Health and HumanServices
DMD Doctor of Dental Medicine
DO Doctor of Osteopathy
DSRIP Delivery System Reform IncentivePayment
EHB Electronic Handbook
EHR Electronic Health Record
EM Emergency Management
EMC Expanded Medical Capacity
EMR Electronic Medical Record
EPLS Excluded Parties List System
EPSDT Early and Periodic Screening, Diagnosis, and Treatment
EVD Ebola Virus Disease
FAPIIS Federal Awardee Performance andIntegrity Information System
FEMA Federal Emergency ManagementAgency
FFR Federal Financial Report
FLSA Fair Labor Standards Act
FPG Federal Poverty Guidelines
FPL Federal Poverty Level
FQHC Federally Qualified Health Center
FTCA Federal Tort Claims Act
FY Fiscal Year
GME Graduate Medical Education
GPO Group Purchasing Organization
HCCN Health Center Controlled Network
HDC Health Disparities Collaborative
HHS U.S Department of Health andHuman Services
HIE Health Information Exchange
HIPAA Health Insurance Portability andAccountability Act
HIT Health Information Technology
HMO Health Maintenance Organization
HPSA Health Professional ShortageAreas
HRSA Health Resources Services Administration
ICD International Classification of Diseases
IDS Integrated Delivery Service
IHI Institute for Healthcare Improvement
IPA Independent Practice Association
ISDI Integrated Service Delivery Initiative
LAL Look-Alike
LEIE List of Excluded Individuals/Entities
LGBT Lesbian, Gay, Bisexual and Transgender
LIP Licensed Independent Practitioner
MA Medical Assistant
MCH Maternal and Child Health
MCO Managed Care Organization
MGMA Medical Group Management Association
MH/SA Mental Health/Substance Abuse
MHC Migrant Health Center
MLP Medical-Legal Partnership
MOU/MOAMemorandum of Understanding/Agreement
MSO Management Service Organization
MU Meaningful Use
MUA Medically Underserved Area
MUP Medically Underserved Population
NACHC National Association of CommunityHealth Centers
NAP New Access Point
NCQA National Committee for Quality Assurance
NHCW National Health Center Week
NAPH National Association of Public Hospitals and Health Systems
NHSC National Health Service Corps
NIH National Institutes of Health
NIMH National Institute of Mental Health
NIMS National Incident ManagementSystem
CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM 29
HEALTH INDUSTRY TERMSThe terms Health Center Program Grantee, FQHC, FQHC Look-Alike (FQHC LA), Health Center and CommunityHealth Center have different meanings in relation to the Health Center Program.
• Health Center Program Grantee(s) are organizations that receive grants under the Health Center Program as authorized under section 330 of the Public Health Service Act, as amended.
• FQHC is defined in Medicare and Medicaid statutes and is used by CMS to indicate an organization approved tobe reimbursed under Medicare and Medicaid using specific methodologies.
• FQHC LAs are health centers that have been certified by CMS, based on recommendations provided byHRSA/BPHC, as meeting all Health Center Program requirements. FQHC LAs do not receive funding under theHealth Center Program.
• Health Center is a general term that does not specifically indicate whether an entity is a Health Center Programgrantee, FQHC or FQHC LA.
• Community Health Center is not defined in the section 330 statute. It is commonly used to refer to Health CenterProgram grantees who receive funding to target a general underserved community or population and may alsoinclude FQHC LAs.
SubrecipientA non-federal entity that receives a sub-award from a passthrough entity to carry out part of a federal program butdoes not include an individual that is a beneficiary of such a program. A subrecipient may also be a recipient of otherfederal awards directly from a federal awarding agency.
NoA Notice of Award
NP Nurse Practitioner
O&E Outreach and Enrollment
OIG Office of Inspector General
OMB Officer of Management andBudget
OPA Office of Pharmacy Affairs
OSV Operational Site Visit
OUD Opioid Use Disorder
PA Physician Assistant
PACE Program of All-Inclusive Care forthe Elderly
PAL Program Assistance Letter
PBRN Practice-Based Research Network
PCA Primary Care Association
PCEPN Primary Care Emergency Preparedness Network
PCCH Patient-Centered Health Home
PCER Primary Care Effectiveness Review
PCMH Patient-Centered Medical Home
PCO Primary Care Office
PCOR Patient-Centered Outcomes Research
PDPA Prescription Drug Purchase Assistance Program
PEERS Patient Experience Evaluation Report System
PHARMD Doctor of Pharmacy
PHS Public Health Service
PII Program Integrity Initiative
PIN Policy Information Notice
POS Point of Service
PPE Personal Protective Equipment
PPS Prospective Payment System orPerforming Provider System
PRAPARE Protocol for Responding to and Assessing Patients’ Assets, Risks,and Experiences
PSO Provider Sponsored Organization
QA Quality Assurance
QI Quality Improvement
QM Quality Management
RD Renewal of Designation
RHC Rural Health Clinic
RHIO Regional Health Information Organization
SAC Service Area Competition
SAM System for Award Management
SBHC School-Based Health Centers
SBIRT Screenings, Brief Intervention, andReferral to Treatment
SAMHSA Substance Abuse and MentalHealth Services Administration
SDH Social Determinants of Health
SHIN-NY Statewide Health Information Network for New York
SFDS Sliding Fee Discount Schedule
SHIP State Health Insurance Assistance Program
SIM State Innovation Model
SOGI Sexual Orientation and GenderIdentity
SUD Substance Use Disorder
TANF Temporary Assistance to NeedyFamilies
THC Teaching Health Center
UDS Uniform Data System
VBP Value-Based Payment
VHA Veterans Health Administration
WIC Women, Infants and Children Program
30 CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM
America Bracho, MD, MPH, CDEDr. America Bracho is the Executive Director of Latino Health Access, a center for health promotionand disease prevention located in Santa Ana, California. Latino Health Access facilitates mechanismsof empowerment for the community, including leveraging community health workers as leadersof equity, wellness, and change. Dr. Bracho worked as a physician in her native Venezuela forseveral years, after which she came to the U.S. to obtain a Master’s Degree in Public Health atthe University of Michigan. Dr. Bracho is a Certified Diabetes Educator and is the author of theDiabetes Management Curriculum that has being used at LHA for 23 years.
Dr. Bracho is a current member of the Board of Trustees for Casey Family Programs, a Trustee forGroup Health Foundation, and a Commissioner for the California Future Work Force Commission.She is a former trustee of the Marguerite Casey Foundation. She served on the Institute of MedicineRound Table on Health Disparities and on the Advisory Committee for the Robert Wood JohnsonFoundation Local Initiative Program. Dr. Bracho has been a presenter for hundreds of Universitiesincluding University of California (UC) in Los Angeles, UC Irvine, UC Berkeley, Cal State (CS) LongBeach, CS San Diego, CS Fullerton, U of Michigan, U of Connecticut, U of Colorado, John HopkinsUniversity, University of Rochester, and the University of Chicago, among others; professionalassociations such as the California Primary Care Association, the National Center for ComplexHealth and Social Needs, the Society of Professors of Family Medicine, the Orange County Coalitionof Health Care Centers, the Texas Association of Primary Care Centers, the National Associationfor Hospices and Palliative Care; national organizations such as the Institute for Health Care Improvement, and community groups such as the National Association of Community HealthWorkers. She has been a consultant for the Pan American Health Organization and a valuablefaculty member for several international courses in Latin America, Australia and Europe. She hasreceived several awards for her contributions including: the California Leadership Award, JamesIrvine Foundation 2008; Doctor of Humane Letters, honorary degree from the Arizona School ofDentistry & Oral Health, May 2007; and the Southern California Public Health Association’s MiltonRoemer Award, April 2005. Dr. Bracho has been featured in several documentaries including theHBO Special, “The Weight of the Nation,” and a TedMed Talk on the role of patients in improvinghealth care and their communities. Dr. Bracho is a co-author of the recently published book “Recruiting the Heart, Training the Brain: The Work of Latino Health Access.”
Joia Crear-Perry, MD, FACOGDr. Joia Crear-Perry is the Founder and President of the National Birth Equity Collaborative. Recently, she addressed the United Nations Office of the High Commissioner for Human Rightsto urge a human rights framework to improve maternal mortality. Previously, she served as theExecutive Director of the Birthing Project, Director of Women’s and Children’s Services at JeffersonCommunity Healthcare Center, and as the Director of Clinical Services for the City of New OrleansHealth Department, where she was responsible for four facilities that provided health care for thehomeless, pediatric, WIC, and gynecologic services within the New Orleans clinical service area.Dr. Crear-Perry continues to work to improve access and availability of affordable health care toNew Orleans’ citizens in the aftermath of the Hurricane Katrina disaster of 2005.
CONFERENCE SPEAKERS
CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM 31
After receiving her bachelor’s trainings at Princeton University and Xavier University, Dr. Crear-Perry completed her medical degree at Louisiana State University and her residency in Obstetricsand Gynecology at Tulane University’s School of Medicine. She was also recognized as a Fellowof the American College of Obstetrics and Gynecology.
A proud recipient of the Congressional Black Caucus Healthcare Hero’s award, Dr. Crear-Perrycurrently serves on the Steering Committee of the Black Mamas Matter Alliance and on theBoard of Trustees for Community Catalyst, National Medical Association, and the New OrleansAfrican American Museum. She is married to Dr. Andre Perry and has three children: Jade 25,Carlos 21, and Robeson 7. Her love is her family; health equity is her passion; maternal and childhealth are her callings.
Peter R. Epp, CPAPeter Epp is a partner with CohnReznick and serves as Leader of the firm’s Community Health Centers Industry Practice. With over 30 years of experience, he is a nationally recognized expertin ambulatory healthcare reimbursement and financing and is a frequent lecturer at seminars andworkshops on Value-Based Payment and payment reform, third-party reimbursement maximization,strategic business planning, cost report preparation, federal grantsmanship, financial operationsassessments, and managed care.
Peter has been actively involved with health reform and the implementation of reimbursement systems for FQHCs across the country. He has been active with the implementation of DeliverySystem Reform Incentive Payment (DSRIP) programs and Value-Based Payment (VBP) models inmany states. His in-depth knowledge of the interaction between third-party reimbursement andgrants management enables his clients to tap into ancillary services, including operational reviews,strategic planning, health reform readiness, cost containment and revenue enhancement studies,litigation support, and related technical assistance.
Jana EubankJana Eubank has more than 25 years of experience in the health policy arena and in supportinggrassroots advocacy efforts. She is currently the Vice President of Public Policy and Research atNACHC and is responsible for overseeing policy and regulatory activities impacting health centersat the national and state levels. She is also responsible for working with health centers, PrimaryCare Associations and Health Center Controlled Networks to promote grassroots advocacy andresearch activities that are necessary to tell the health center story by highlighting CommunityHealth Centers’ value to the health care system and through the disseminate of best practices,service delivery reforms, and innovations. Prior to joining NACHC, Jana worked for the Texas Association of Community Health Centers where she was responsible for addressing state andfederal policy issues impacting health centers and medically underserved populations in thestate, outreach and enrollment, coordinating Texas health center grassroots advocacy efforts,leadership development, and strategic planning. Before joining the health center movement,Jana worked in the Texas Governor’s Office during Governor Ann Richards’ administration as the Director of Federal Grants, and focused on maximizing federal funding for health and humanservices in Texas and promoting favorable federal and state relations. Jana has a BA in PoliticalScience from the University of North Texas and Masters of Public Affairs from the LBJ School ofPublic Affairs at the University of Texas at Austin.
SPEAKERS CONTINUED
32 CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM
Jacqueline C. Leifer, Esq.Jacqueline Leifer counsels national, regional and state primary care associations and serves asGeneral Counsel to the National Association of Community Health Centers. She also adviseshundreds of federally qualified health centers and other community-based healthcare providers,health center–controlled networks and managed care companies. She handles a variety ofcorporate matters, including corporate formation and restructuring, consolidations and affiliationsbetween and among FQHCs, local health departments, health systems, hospitals, rural healthclinics, private group practices, oral health providers and behavioral health providers. She is alsorecognized for her work in healthcare compliance, advising on a broad range of high risk issues,including Federal grants management, 340B, FTCA, tax, anti-kickback and false claims.
Ms. Leifer helped create the graduate healthcare compliance certificate program at GeorgeWashington University, where she is a Professorial Lecturer. Prior to joining the law firm in 1980,she was an Attorney Advisor in the Office of General Counsel of the United States Department ofHealth and Human Services, where she served as principal counsel to the Bureau.
Iyah RommIyah Romm is the Founder and CEO of Cityblock Health, an innovative, venture-backed care delivery company, spun out of Alphabet’s Sidewalk Labs, which delivers technology-enabledservices for low-income individuals in cities across the United States.
Mr. Romm comes to Cityblock from Commonwealth Care Alliance (CCA) in Massachusetts where,as Chief Transformation Officer, he drove the design of organization-wide efforts to strengthen andscale CCA’s care delivery and health plan operations and strategy. Previously, as the foundingPolicy Director for Care Delivery Innovation and Investment at the Health Policy Commission, heled the building of a $160 million statewide healthcare transformation investment program. There,and in his earlier role at the state Department of Public Health, Mr. Romm contributed significantlyto Massachusetts’ healthcare reform efforts, in particular the advancement of payment systemand care delivery redesign. He has served as a member of the National Advisory Committee onTransforming Complex Care, was honored as one of Modern Healthcare’s Up & Comers in 2016,and was affiliate faculty at Dr. Atul Gawande’s Ariadne Labs. Mr. Romm studied Biology at BrandeisUniversity and medicine at Boston University. He is usually found with his wife and two kids,either chasing garbage trucks in Brooklyn or sailing.
SPEAKERS CONTINUED
CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM 33
The Elizabeth H. Swain Memorial Award
Michael C. PeaseCEOThe Chautauqua Center
Recognized for his unwavering commitment to the medically underserved, as CEO, Michael hasbeen instrumental in growing The Chautauqua Center established in 2012 into an FQHC which isrecognized as a leader in the delivery of primary health care to the neediest in ChautauquaCounty New York.
From eight staff just five years ago to over 100, The Chautauqua Center has expanded from thedelivery of primary care to include oral health, behavioral health, substance abuse services, casecoordination, case management and nutritional services.
Michael also serves as Chairperson of the Safety Net Association of Primary Care AffiliatedProviders of Western New York. He provides guidance and leadership to the membership of thatgroup representing twelve health care organizations providing safety net services to a total of170,000+ lives within Western New York.
The Elizabeth H. Swain Memorial Award was established in 2017 in honor of Ms. Swain whowas President and CEO of CHCANYS from 2005 until her passing in 2016. During her tenure,Ms. Swain transformed CHCANYS from a small advocacy organization into one of the nation’sleading Primary Care Associations and helped position FQHCs as critical partners in state andfederal health reform efforts. The award honors a healthcare leader in New York State whohas demonstrated a firm, longstanding commitment to expanding access to high-quality,affordable, community-based primary and preventive care for all New Yorkers regardless ofincome level or insurance status.
HONOREESPlease join us in recognizing the outstanding contributions of our honorees at the
CHCANYS18 AWARDS DINNER Sunday 7:00 – 10:00PM | Salon D and E
34 CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM
The Catherine Abate Memorial Award
Reverend Jeannette J. PhillipsExecutive Vice President, Community DevelopmentHudson River HealthCare Inc. (HRHCare)
For over four decades, Reverend Jeannette J. Phillips has been a pioneer for the underserved,tirelessly working to ensure access to quality and affordable community-based primary and pre-ventive care services for New York’s most vulnerable populations. In the early 1970s, respondingto the lack of access to affordable health care services in Peekskill, one of Westchester County’spoorest cities, Mrs. Phillips led a group of four women in their efforts to establish a CommunityHealth Center (CHC) in this medically underserved community. Under Mrs. Phillips’s leadership,these women, who eventually became known as the Health Center’s Founding Mothers, establishedthe first HRHCare CHC, the Peekskill Ambulatory Health Care Center (as it was then named), inan old department store in 1975.
Over the next 43 years, Mrs. Phillips remained steadfast in her commitment to promoting accessto quality and affordable healthcare services to all New Yorkers and provided critical leadershipas the Health Center expanded to become one of the largest CHCs in both New York and theUnited States. During this time, HRHCare has grown from this single site to an expansive networkof 28 Health Centers, two (2) mobile vans, and 19 sub-recipient sites serving nearly 185,000predominantly low-income patients from medically underserved communities throughout an11-county region of NY’s Hudson Valley and Long Island.
In 2015, her decades of service were honored when the Peekskill Health Center in which sheworked so diligently to establish 40 years prior, one that now serves nearly 14,000 patients, wasrenamed the HRHCare Peekskill, Jeanette J. Phillips Health Center.
The Catherine Abate Memorial Award was established in honor of Ms. Abate, a visionaryleader with a lifelong commitment to protecting the rights and dignity of the underserved.Ms. Abate was President and CEO of Community Health Care Network (CHN) from 1999until her passing in May 2014.
The Philip W. Brickner MD Advocacy Award
Charles Shorter, LMSWExecutive Vice PresidentRyan Health | Adair and Ryan | Frederick Douglas
Charles Shorter, LMSW, has been with Ryan Health since 2002 when he was initially hired as aCase Manager for HIV+ patients and their families. In the years since then, he has been promotedseveral times, most recently to Senior Leadership roles, and is highly regarded and respected byhis colleagues and all those he supervises.
He currently holds the position of Executive Director of both the Ryan Health|Adair and RyanHealth|Frederick Douglass sites that are located in Harlem. He is also head of the organization’sCommunity Health Outreach (CHO) Program, which provides quality health care services to the
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CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM 35
homeless. Since assuming this role in 2011, Mr. Shorter has overseen the comprehensive servicesprovided to homeless patients at three homeless shelters, one mental health rehabilitation centerand the organization’s mobile medical van.
Charles’ deep compassion, empathy, and concern for this vulnerable population makes himideally suited to serve as a strong advocate and voice for the homeless. He actively representsRyan Health in the New York City Coalition for the Homeless and NACHC’s Healthcare for theHomeless Committee. His ability to forge relationships with other services providers, community-based organizations, and leaders in the field has allowed Ryan Health to increase the number ofhomeless patients served.
The Dr. Philip W. Brickner Advocacy Award was established in honor of Dr. Brickner, a staunchAdvocate and champion for the medical needs of those who are homeless and vulnerable.Dr. Brickner’s work to address the medical needs of those who are homeless became thebasis for the McKinney-Vento Homeless Act of 1987, an initiative that mandated comprehensiveservices in shelters and food lines.
The Rosemarie Forstner Award
Karen WattChair, Board of DirectorsOak Orchard Health
Karen Watt has been a passionate volunteer member of Oak Orchard’s Board of Directors fornineteen years in which she has been recognized for her advocacy for patients and the communityhealth center mission.
Karen is the co-owner of Watt Farms in Albion, New York and along with her husband leaders inthe Farm Bureau. A member of the North American Farmers Direct Marketing Association Hall ofFame, she served as Orleans County President and served on the state board, advocating for thefruit industry and direct markets. Her expertise has taken her abroad to visit rural African villagesin three countries to help farm families brainstorm ways to increase their revenues.
In addition to her advocacy for migrant farm worker health as a board member of Oak OrchardHealth, she has served on the National Advisory Council on Migrant Health, including a year asits chairwoman. She is currently Secretary of the board of the National Center of FarmworkerHealth and received the 2013 Outstanding Migrant Health Center Board Member Award from theNational Association of Community Health Centers.
Karen is also an important advocate for breast cancer research and organizes the annual MakingStrides Against Breast Cancer Orchard Walk at Watt Farms each fall. For over nine years, TheWalk has raised over $275,000 for the American Cancer Society.
The Rosemarie Forstner Award is presented in memory of a project officer of the PublicHealth Service who was a humanitarian for poor and medically underserved patients.
AWARDEES CONTINUED
36 CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM
The Paul Ramos Memorial Award
Irfan HasanProgram Director, Health and Behavioral HealthThe New York Community Trust
Irfan Hasan is Program Director of The New York Community Trust’s Healthy Lives grant program.A public charity, The Trust is a grantmaking foundation dedicated to improving the lives of NewYorkers.
Following September 11, 2001, Irfan also oversaw The Trust’s September 11th Fund’s $51 millionhealth and mental health grant program. Previously, as Vice President at Greater Boston Rehabil-itation Services, he oversaw employment programs for people with disabilities. Irfan is a memberof Governance Matters/CharitySTRONG’s Board; co-chair of Philanthropy New York’s HealthPolicy Work Group; a member of the American Public Health Association; and a Fellow of the NewYork Academy of Medicine. He served as a Mayoral appointee to New York City’s Department ofHealth and Mental Hygiene’s Community Service Board; Board Chair of Disability Funders Network;a member of Grantmakers in Health's Behavioral Health Network; and Co-Chair of the UnitedWorld College Student Selection Committee. Irfan earned degrees from Northeastern Universityand New York University.
The Paul Ramos Memorial Award was established in 2002. Mr. Ramos dedicated his life’swork to health care and social improvement and was the founder of the Betances HealthCenter, a leader in community-based primary care on the Lower East Side of Manhattan.
The Jack Geiger MD Award
Margaret K. Mason, DMD, MAVice President & Senior Administrator of Dental MedicineFamily Health Centers at NYU Langone
Dr. Margaret K. Mason is responsible for ensuring continuous excellence in dental patient careacross the NYU Langone Dental Network which is comprised of five multicultural clinical sitesand 32 Dental School Health sites serving the medically underserved. Under her guidance andmentorship, her team manages growth into diverse communities, partnerships with current andnew affiliated health centers and alliances with dental schools.
Dr. Mason completed her residency at the Family Health Centers and following her private practicereturned to serve the community.
The Dr. Jack Geiger Award is presented to a licensed provider in New York State for outstandingclinical service. This award was established in honor of Dr. Geiger, who has devoted most ofhis career to the problems of health, poverty and human rights. He initiated the communityhealth center movement in the United States by founding and directing the nation’s first twocommunity health centers in the Mississippi Delta and in Columbia Point, Boston. This awarddistinguishes a provider from his/her peers for demonstrating the same commitment to thehealth and well-being of patients in the communities he/she serves.
AWARDEES CONTINUED
38 CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM
SPONSORSConfirmed at press time
Speaker Sponsor
questforhealthsystems.com
Conference Bags
empireblue.com
GOLD
SILVER
Conference Sponsor
bioreference.com
CHCANYS Lounge
cohnreznick.com
Conference Lanyards
healthfirst.org
PLATINUM
DIAMOND
Reception Sponsor
labcorp.com
Awards Dinner
wellcare.com
*CommonWealth Purchasing Group (CPG Vendor)
*
Reception Sponsor
bkd.com
Conference Program Book
hstnymed.org
CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM 39
We thank our Sponsors and Exhibitors for their support of CHCANYS and FQHCs. Please visit them in the Tarrytown and Grand Ballroom Foyers to learn how their products and services can meet your business needs.The more raffle tickets you collect from each Sponsor and Exhibitor, the greater your chances are to win a $500American Express gift card.
BRONZE
SPONSORSConfirmed at press time
*CommonWealth Purchasing Group (CPG Vendor)
SCHOLARSHIPS
RCHN Community Health Foundationrchnfoundation.org
BREAKFAST SPONSORSAmida Care
amidacareny.orgGramercy Cardiac Diagnostics Services, PC
gramercycardiac.com
National Association of Community Health Centers nachc.com
EyePACS, LLCeyepacs.com
Exhibits SponsorAzara Healthcare
azarahealthcare.com
Exhibits SponsorDentrix*
dentrix.com
Exhibits SponsorPrimary Care Development Corporation
(PCDC)pcdc.org
Exhibits SponsorSunrise Medical Laboratories
sunriselab.com
Exhibits SponsorUnitedHealthCare Community Plan
Uhccommunityplan.com
Bar Station SponsorBonadio & Co. LLP
bonadio.com
Bar Station SponsorNonstop Administration & Insurance Service
nonstopwellness.com
Hotel KeycardGeneral Dynamics IT/CSRA
gdit.com
Break SponsorAffinity Health Plan
affinityplan.org
40 CHCANYS 2018 STATEWIDE CONFERENCE & CLINICAL FORUM
EXHIBITORSConfirmed at press time
Pfizer Inc.pfizer.com
Primary Care Development Corporation (PCDC)
pcdc.org
QiagenQiagen.com
Quest Diagnostics Incorporated*questdiagnostics.com
R & S Northeastrsnortheast.com
SecureWatch24sw24.com
Sobel Affiliates (Brown & Brown Company)
Sobelins.com
Solutions 4 community healths4ch.net
Sunrise Medical Laboratoriessunriselab.com
Thermo Fisher Scientificthermofisher.com
UnitedHealthCare Community Planuhccommunityplan.com
WellCare Health Planswellcare.com
ACM Global Laboratoriesacmgloballab.com
Azara Healthcareazarahealthcare.com
BioReference Laboratoriesbioreference.com
BKD CPAs and Advisorsbkd.com
Call 4 Health*call4thealth.com
CareMessage*caremessage.org
CohnReznickCohnReznick.com
CommonWealthPurchasing Group (CPG)*
cwpurchasing.com
Dentrix*dentrix.com
eClinicalWorkseclinicalworks.com
Emerald A/R Systemsemeraldar.com
Empire BlueCross BlueShield HealthPlus
empireblue.com/nymedicaid
ES Healthcare(a division of the execu l search group)
healthcare.execu-search.com
HealthFirsthealthfirst.org
Health Systems for a Tobacco-Free NYhstnymed.org
In Demand Interpretingindemandinterpreting.com
KaVo Kerr Groupkavokerrgroup.com
Laboratory Corporation of America (LabCorp)
labcorp.com
McKesson Medical-Surgical*mckesson.com
The Medcor Group, Inc.medcorinc.com
New York eHealth Collaborative (NYeC)nyehealth.org
NextGen Healthcarenextgen.com
Nonprofit Finance Fundnff.org
NonStop Administration & InsuranceService
nonstopwellness.com
We thank our Sponsors and Exhibitors for their support of CHCANYS and FQHCs. Please visit them in the Tarrytown and Grand Ballroom Foyers to learn how their products and services can meet your business needs.The more raffle tickets you collect from each Sponsor and Exhibitor, the greater your chances are to win a $500American Express gift card.
*CommonWealth Purchasing Group (CPG Vendor)
COMMUN I T Y H EA LTH C ENT ER GRASSROOTS
MARCH 4 2019
TOGETHER WE STAND STRONGTOGETHER WE STAND STRONG