charles gould at learning live 2014: total learning: learn faster, work smarter with four systems in...
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Total learning: learn faster, work smarter with four systems in one We know that up to 90% of learning takes place outside formal training or e-learning, with the majority of learning coming from casual interactions with our colleagues and peers, or from purely informal, self-directed learning. But the learning industry is still struggling to develop innovative systems that integrate with how people learn today. In this session Charles explores how a 'total learning' approach meets not only the needs of today's learners, but, crucially, how it can deliver real value for forward-thinking organisations. Charles demonstrates how Brightwave's total learning system – tessello – provides an environment that allows L&D teams to improve productivity, generate value and transform their position in the business. The session explores: ● How technology that uses the Tin Can API delivers an enhanced learning environment – putting learners in control of their own learning and allowing them to record a wide range of online and offline learning (including informal) experiences ● How informal and social learning works alongside formal learning resources – without the need for a separate platform ● How powerful analytics provide rich insight into how learning is being experienced and applied – helping organisations make informed decisions to improve learning and ensuring it remains relevant and business focussed ● How to keep your best people engaged and in the organisation – providing learners with an environment that allows them to find information they need and when they need it, as well as connecting them to other experts across organisational silos, boosting engagement and so reducing staff attrition ● How improving the performance of your people, by helping them learn faster and smarter, boosts the performance of the organisation. For more information on the Learning Live event, please visit: http://thelpiservices.com/conference/.TRANSCRIPT
Total learning: learn faster, work smarter with four systems in one
Charles Gould CEO
@CharlesGouldUK
How many courses have you taken in the past year (classroom or e-learning)?
0 1-2
3-5 >5
Let’s start with some questions
• How did you learn how to do your job?
• How do you solve a problem when you get stuck?
• Where do you go for the knowledge you need to advance your career?
What technologies do you use daily?• Social media • Smartphone• Google• Intranet• LMS
What tools and support does your organisation provide to help you learn beyond courses?
KNOWLEDGE IS OUR JOBKnowledge Workers spend 38% of their time searching for information (Mcdermott)
The barriers are falling:
• Access to content• Access to experts• Solutions to problems• Ability to capture and share
All these are faster and easier than ever before
Free content
Social
Multi-device
How a total learning system take reach beyond the traditional LMS to:• Improve productivity• Reduce cost of training and staff
turnover• Create value
tessello is a total learning system that comprises an LRS, an LMS, curation tools and social learning.
It has been designed for the way in which people really learn: experientially, socially, collaboratively and continually.
Four components of a Total Learning System
Formal learning: structured, consistent, approved
Why?Compliance, procedures, policies
1. Learning Management System
Why?• User-generated and curated resources• Supports communities of practice /inquiry• Scalable• Trackable• Cost-effective• It’s social!
2. Social Learning Network
AMD reduced the time sales staff spent searching for content from 8.5 hours per week to 5.5 hours per week
Social LearningFour out of five learners are willing to share what they know with others online…
and seven out of ten are motivated by using tools that will help them network and learn from others.Towards Maturity Benchmark Study 2013-14
The act of sorting through the vast amounts of content and presenting it in a coherent way, organized around a specific topic. The essential difference of curation is that there’s a human being doing the sifting, sorting, arranging, and publishing.Macmillan Open Dictionary
3. Curation
The act of sorting through the vast amounts of content and presenting it in a coherent way, organized around a specific topic. The essential difference of curation is that there’s a human being doing the sifting, sorting, arranging, and publishing.Macmillan Open Dictionary
Why?• Uses content that already exists• Adds context• Dynamic• Beyond search
3. Curation
Why?• Capture and reflect• Codify informal learning• Stored, shared and analysed• Share with ease
4. Learning Record Store
In meetings
At a conference
From books
Browsing the web
New learning technologies
Harnessing these opportunities enables organisations to promote:
• Faster learning• Smarter working• Stronger performance
Demo
Many organisations are already embracing this combination of formal and informal learning
Graduate Onboarding
Opportunity for more effective onboarding
86% of organisations agree it takes six months for a new employee to decide to stay with the company. But only 39% of orgs have an onboarding programme that lasts more than six months.
Source: All Aboard: Effective Onboarding Techniques and Strategies, Aberdeen Group, 2008
Career Development
43% of Millennials say career progression is a key factor in selecting an employer.Source: Millennials at work. Reshaping the workplace in financial services, PwC, 2011
Community of practice
Technical specialists
Enterprise-wide
Analytics - improving learning through data
Thank you
brightwave.co.uktessello.co.uk
@CharlesGouldUK