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4/27/2015 1 10-1 Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall i t ’s good and good for you Chapter Ten Pricing: Understanding and Capturing Customer Value 10-2 Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall Price is the amount of money charged for a product or service. It is the sum of all the values that consumers give up in order to gain the benefits of having or using a product or service. It is the only element in the marketing mix that produces revenue; all other elements represent costs i.e Product, Place and promotion. What is a Price?

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4/27/2015

1

10-1 Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

i t ’s good and

good for you

Chapter Ten

Pricing:

Understanding and Capturing Customer Value

10-2 Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

Price is the amount of money charged for a product or service. It is the sum of all the values that consumers give up in order to gain the benefits of having or using a product or service.

It is the only element in the marketing mix that produces revenue; all other elements represent costs i.e Product, Place and promotion.

What is a Price?

4/27/2015

2

10-3 Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

Major Pricing Strategies

Understanding how much value consumers place on the benefits they receive from the product and setting a price that captures that value

Customer Value-Based Pricing

10-4 Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

Major Pricing Strategies

Customer Value-Based Pricing

4/27/2015

3

10-5 Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

Major Pricing Strategies

Value-based pricing uses the buyers’ perceptions of value, not the sellers cost, as the key to pricing. Price is considered before the marketing program is set.

• Value-based pricing is customer driven

• Cost-based pricing is product driven

Customer Value-Based Pricing

10-6 Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

Major Pricing Strategies

Customer Value-Based Pricing

4/27/2015

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10-7 Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

Major Pricing Strategies

Good-value pricing

offers the right combination of quality and good service at a fair price

Existing brands are being redesigned to offer more quality for a given price or the same

quality for less price

Customer Value-Based Pricing

10-8 Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

Major Pricing Strategies

Everyday low pricing (EDLP) charging a constant everyday low price with few or no temporary price discounts

High-low pricing charging higher prices on an everyday basis but running frequent promotions to lower prices temporarily on selected items

Customer Value-Based Pricing

4/27/2015

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10-9 Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

Major Pricing Strategies

Value-added pricing attaches value-added

features and services to differentiate offers,

support higher prices, and build pricing power

Pricing power is the ability to escape price

competition and to justify higher prices and

margins without losing market share

Customer Value-Based Pricing

10-10 Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

Major Pricing Strategies

Cost-based pricing setting prices based on the costs for producing, distributing, and selling the product plus a fair rate of return for effort and risk.

It adds a standard markup to the cost of the product

Cost-Based Pricing

4/27/2015

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10-11 Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

Major Pricing Strategies

Fixed costs

Variable costs

Total costs

Cost-Based Pricing

Types of costs

10-12 Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

Major Pricing Strategies

Fixed costs are the costs that do not vary with production or sales level

– Rent

– Interest

– Executive salaries

Cost-Based Pricing

4/27/2015

7

10-13 Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

Major Pricing Strategies

Variable costs are the costs that vary with the level of production

– Packaging (paper sheet)

– Raw materials

Cost-Based Pricing

10-14 Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

Major Pricing Strategies

Total costs are the sum of the fixed and variable costs for any given level of production

Average cost is the cost associated with a given level of output

Cost-Based Pricing

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10-15 Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

Major Pricing Strategies

Experience or learning curve is when average cost falls as production increases because fixed costs are spread over more units

Costs as a Function of Production Experience

10-16 Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

Major Pricing Strategies

• Cost-plus pricing adds a standard markup to the cost of the product

• Define: Cost plus pricing is a cost-based method for setting the prices of goods and services. Under this approach, you add together the direct material cost, direct labor cost, and general costs for a product, and add to it a markup percentage (to create a profit margin) in order to derive the price of the product.

• Benefits – Sellers are certain about costs

– Prices are similar in industry and price competition is minimized

– Buyers feel it is fair

• Disadvantages

– Ignores demand and competitor prices( i.e. no competition in market)

Cost-Plus Pricing

4/27/2015

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10-17 Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

Major Pricing Strategies

Break-even pricing is the price at which total costs are equal to total revenue and there is no profit

Target profit pricing is the price at which the firm will break even or make the profit it’s seeking

Break-Even Analysis and Target Profit Pricing

10-18 Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

Other Internal and External

Considerations Affecting Price Decisions

• Before setting prices, the marketer must understand the relationship between price and demand for its products

The Market and Demand

4/27/2015

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10-19 Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

Other Internal and External Consideration Affecting Price

Decisions

Pure competition

Monopolistic competition (imperfect competition)

Oligopolistic competition(oligopoly is much like a monopoly, there are at least two firms

controlling the market)

Pure monopoly

Competition

10-20 Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

Other Internal and External Considerations Affecting Price

Decisions

The demand curve shows the number of units the market will buy in a given period at different prices

• Normally, demand and price are inversely related

• Higher price = lower demand

• For prestige (luxury) goods, higher price can equal higher demand when consumers perceive higher prices as higher quality

4/27/2015

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10-21 Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

Other Internal and External Considerations Affecting Price

Decisions

10-22 Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

Other Internal and External Considerations

Affecting Price Decisions

Price elasticity of demand illustrates the response of demand to a change in price

Inelastic demand occurs when demand hardly changes when there is a small change in price

Elastic demand occurs when demand changes greatly for a small change in price

4/27/2015

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10-23 Copyright © 2012 Pearson Education, Inc.

Publishing as Prentice Hall

Other Internal and External

Consideration Affecting Price Decisions

Economic conditions

Reseller’s response to price

Government

Social concerns