chapter six: information technology and conscious communication h.l. goodall & sandra goodall...
TRANSCRIPT
Chapter Six:Chapter Six:
Information Technology and Conscious Information Technology and Conscious
CommunicationCommunication
H.L. GoodallH.L. Goodall
&&
Sandra GoodallSandra Goodall
Communicating in Communicating in ProfessionalProfessional Contexts ContextsCommunicating in Communicating in ProfessionalProfessional Contexts ContextsSkills, Ethics, and Technologies Skills, Ethics, and Technologies 2ed2ed
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Ch6: Information Technology and Conscious Communication
Copyright © 2006 Wadsworth
Information Technology Information Technology and Communicationand Communication
The Downside to Information
Technology
Revising our Approach to
Information Technology
Information Technology and
Gender Differences
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Ch6: Information Technology and Conscious Communication
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Information Technology Information Technology and Communicationand Communication Information Technology and Conscious
Communication - A Continuum
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Ch6: Information Technology and Conscious Communication
Copyright © 2006 Wadsworth
Information Technology Information Technology and Communicationand Communication Information Technology and Conscious
Communication - A Continuum
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Ch6: Information Technology and Conscious Communication
Copyright © 2006 Wadsworth
Information Technology Information Technology and Communicationand Communication Information Technology and Conscious
Communication - A Continuum
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Ch6: Information Technology and Conscious Communication
Copyright © 2006 Wadsworth
Information Technology Information Technology and Communicationand Communication Information Technology and Conscious
Communication - A Continuum
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Ch6: Information Technology and Conscious Communication
Copyright © 2006 Wadsworth
Information Technology Information Technology and Communicationand Communication Information Technology and Conscious
Communication - A Continuum
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Ch6: Information Technology and Conscious Communication
Copyright © 2006 Wadsworth
Types of Information Types of Information TechnologyTechnology
Computer-Assisted Communication
Technologies
PC Modems
Computer Cams
Videoconferences
Electronic and Voice Mail Systems
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Ch6: Information Technology and Conscious Communication
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Using Voice MailUsing Voice Mail
Be Clear and Concise
Give Relevant Information
Limit Message
Include Date and Time of Response
Don’t Ramble or Mix Information
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Ch6: Information Technology and Conscious Communication
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Using E-mailUsing E-mail
Use Short Concise Statements
Assume at Least One Turn for Each Other
in Conversation
Don’t Cry Wolf
Invite Follow-up
Convey Emotion
Have Easily Recognized Participants
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Ch6: Information Technology and Conscious Communication
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What E-mail Is and Isn’tWhat E-mail Is and Isn’t
An E-mail Isn’t a Novel
It Isn’t a Fight
It Isn’t Junk Mail
It Isn’t a Private Love Letter
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All You Need to Know to be A Good Net Citizenhttp://www.the-eggman.com/writings/etiquitte_1.html
All You Need to Know to be A Good Net Citizenhttp://www.the-eggman.com/writings/etiquitte_1.html
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Ch6: Information Technology and Conscious Communication
Copyright © 2006 Wadsworth
Types of Information Types of Information TechnologyTechnology
Computer Networks
Telecommuting
Virtual Communities Mic
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Ch6: Information Technology and Conscious Communication
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VideoconferencingVideoconferencing
Before You Begin
Reserve Facilities
Learn to Use the Equipment
Determine Potential Audience
Keep in Mind it is a Visual Medium
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Ch6: Information Technology and Conscious Communication
Copyright © 2006 Wadsworth
VideoconferencingVideoconferencing
When Conferencing
Present Agenda for Meeting
Vary Images on the Screen
Use Confident, Energetic, Engaging
Nonverbal Cues
Look into the Camera
Adjust for Time Lag
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Ch6: Information Technology and Conscious Communication
Copyright © 2006 Wadsworth
Doing Web-Based ResearchDoing Web-Based Research
Check School Library for Unique
Search Engines
Use School’s Homepage to Start
Contact the Communication Institute
for Online Research
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Ch6: Information Technology and Conscious Communication
Copyright © 2006 Wadsworth
Surfing the Net for InformationSurfing the Net for Information
Use Succinct Keywords in Search Engines
When Relevant Sites are Identified, Click
Click Links until You Find What You Want
Bookmark so You Can Find it Again
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Ch6: Information Technology and Conscious Communication
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How Much Technology How Much Technology Do I Need?Do I Need?
It Depends on…
Your Business or Profession
Standards Set by Your Industry
Amount of Time You are Willing to
Invest in Learning
H.L. GoodallH.L. Goodall
&&
Sandra GoodallSandra Goodall
Communicating in Communicating in ProfessionalProfessional Contexts ContextsCommunicating in Communicating in ProfessionalProfessional Contexts ContextsSkills, Ethics, and Technologies Skills, Ethics, and Technologies 2ed2ed