Chapter 7Conflict Resolution

Lesson 2Preventing Conflicts

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escalate Become more serious

Punishment, injury, or insult to the person seen as the cause of the strong emotion

revenge

Acting or behaving in a certain and often negative manner because others are doing it

mobmentality

In this lesson, you will learn to

identify factors that build conflicts.

prevent conflicts from becoming serious.

develop stress management techniques to release anger.

Classifying

Using the diagram to

the right as a guide,

create a concept map

that shows why

conflicts build.

Why Conflicts Build

Anger

Why Conflicts Build

Factors that can cause a conflict to escalate include anger, jealousy, group pressure, and the use of alcohol and drugs.

escalate Become more serious

Why Conflicts Build

The Warning Signs of Conflict

Physical Signs Emotional Signs

A knot in the stomach Feeling concerned

Faster heart rate Getting defensive

A lump in the throat Wanting to cry

Balled-up fists Not feeling valued

Cold or sweaty palms Wanting to lash out

A sudden surge of energy Wanting to escape

! !

Citizenship

When a fight is developing, you can show good citizenship

by encouraging those involved to find a positive way to

resolve the conflict. However, if the fight turns violent, do

not get involved. Instead, get help from a trusted adult

right away.

Anger

Anger itself is not a problem—the challenge is how to deal with the anger in an appropriate way.

Anger

Dealingwith

Anger

Stepaway

Be quietfor awhile

Shareyour

feelings

Focus onsomething

else

Identify theproblem

Focus onthe problem

not theperson

Jealousy

Jealousy Anger Resentment

Jealousy is a gateway emotion.

Jealousy

Revenge is often seen as “payback” or an opportunity to “even the score.”

revenge Punishment, injury, or insult to the person seen as the cause of the strong emotion

Revenge turns a minor conflict into a major conflict.

Group Pressure

People in the middle of a public conflict often get swept up in a mob mentality.

mob mentality Acting or behaving in a certain and often negative manner because others are doing it

If you find yourself in this kind of situation, get help from a trusted adult right away.

Alcohol and Drugs

Violent crimes committed under the influence of alcohol are a leading cause of teen deaths.

The use of alcohol and other drugs makes it difficult to resolve conflicts in a peaceful way.

Preventing Conflicts from Building

PreventingConflicts

fromBuilding

Learn to understand your feelings.

Keep your conflicts private.

Avoid using alcohol or other drugs.

Show respect for yourself and for

others.

Learn to accept people who are

different from you.

Put yourself in the other person’s

situation.

What I Learned

Vocabulary What is mob mentality?

Lesson 2 Review

What I Learned

Recall Name two factors that fuel conflicts.

Lesson 2 Review

What I Learned

List Name two ways to prevent conflicts from building.

Lesson 2 Review

Thinking Critically

Evaluate Andy and his best friend Jake tried out for the concert band. Jake made it, but Andy did not. Now Andy cannot bring himself to congratulate Jake, but he is not sure why. Tell what Andy may be feeling and what he can do about it.

Lesson 2 Review

Thinking Critically

Synthesize Jill was on her way home when Connie stopped her outside the school. Connie began to raise her voice, telling Jill that she had done something to upset her. What strategies should Jill take to resolve the conflict in a positive way? Why are these strategies important?

Lesson 2 Review

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Chapter 7ConflictResolution

Lesson 2Preventing Conflicts

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