chapter 6 · food production food production is the preparation of menu items in the needed...
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Chapter 6
Food Production
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Functional Subsystem:
Food Production
� Food production is the preparation of menu items in the needed quantity & with the desired quality.
� Quantity – Distinguishes foodservices production from home or family food preparation.
� Quality – Aesthetic, nutritional, & microbiological safety aspects of a food product.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Production Subsystem Objectives
� Primary: Transform human, material, facility, & operational resources into outputs.
� Secondary:� Product/service characteristics
� Process characteristics
� Product/service quality
� Efficiency:
� Effective employee relations & cost control of labor
� Cost control of materials
� Cost control of facility use
� Customer service:
� Produce quantities to meet expected demand
� Meet delivery date for products or services
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Production Decisions
� Includes forecasting, planning, &
production scheduling.
� Synthesis of quantity, quality, & cost
objectives.
� Product characteristics
� Production process characteristics
� Establishment of standards of quality
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Production Forecasting
� Primary result of forecasting should be
customer satisfaction.
� Production Demand
� Overproduction – Production of more food
than is needed for service.
� Underproduction – Production of less food
than is needed for service
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Production Forecasting
� Quantity Demand
� Estimate number of customers or the
number of servings.
� Essential to use suitable forecasting model.
� Examples:
� Historical records
� Intuition
� Complex models requiring large amounts of data
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Production Forecasting
� Historical Records
� Effective production records should include:
� Date & day of the week
� Meal or hour of service
� Notation of special event, holiday, & weather conditions
� Food items prepared
� Quantity of each item prepared
� Quantity of each item served
� Provide fundamental base for forecasting quantities
when the same meal or menu item is repeated.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Forecasting Models
� Criteria for a Model:� Cost – expenses of both development & operation.
� Required accuracy – accuracy of its predictions of future occurrences.
� Relevancy of past data – relationship of past & future data.
� Forecasting lead time – length of time into future the forecasts are made.
� Underlying pattern of behavior – actual occurrences follow some known pattern.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Types of Models
�Most common model categories:
� Time series
� Casual
� Subjective
� Trends & seasonality in the data must be
considered.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Time Series Model
� Assumption that actual occurrences
follow an identifiable pattern over time.
� Suitable for short-term forecasts.
� Frequent time series models:
� Moving average forecasting model
� Exponential smoothing forecasting model
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Moving Average Forecasting Model
� First point: average of number of portions
sold for the last five or more times the menu
item was offered.
� Second point: average of dropping the first
number & adding the most recent number of
portions sold to the bottom of the list.
� Continue process for all data.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Moving Average Forecasting Model
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Exponential Smoothing Forecasting
Model
� All past data are considered in smoothing process.
� More recent data are given more weight.
� Requires only a few pieces of data to update a forecast.
� Easily programmed & is inexpensive to use.
� Rate at which the model responds to change can be adjusted mathematically.
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Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Casual Model
� Assumption that an identifiable
relationship exists between the item
being forecast & other factors.
� High costs for development & use.
� Popular for medium- & long-term
forecasts.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Regression Analysis Forecasting
Models
�Most commonly adapted.
� Includes:
� Dependent variables – items being forecast.
� Independent variables – factors determining
the value of the dependent variables.
� Requires a history of data to permit
plotting over time.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Subjective Model
� Used when relevant data is scarce or
patterns & relationships between data do
not tend to persist over time.
� Delphi technique
� Market research
� Panel consensus
� Visionary forecast
� Historical analogy
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Production Scheduling
� Time sequencing of events required to produce a meal.
� Planning stage:
� Forecasts are converted into the quantity of each menu item to be prepared.
� Distribution of food production to supervisors in each work center.
� Action stage:
� Supervisors prepare a production schedule.
� Items are assigned to specific employees.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Production Schedule
� Should include:� Employee assignments
� Preparation time schedule
� Menu item
� Over- & underproduction� Quantity to prepare: forecast amount for each menu item.
� Substitutions
� Actual yield: portion count produced by the recipe.
� Additional assignments
� Special instructions & comments� Pre-preparation
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Production Meetings
� Should be held daily with employees in
the production unit.
� Employees encouraged to discuss the
effectiveness of the schedule.
� Free discussion of work loads.
� Conclude with discussion of the
production schedule for the following
three meals.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Ingredient Control
� Begins with purchasing, receiving, & storage of foods.
� Continues through forecasting & production.
� Ingredient assembly – area designed for measuring ingredients.
� Standardized recipes – provides assurance that standards of quality will be consistently maintained.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Advantages of Centralized
Ingredient Assembly
� Contributes to the cost reduction &
quality improvement.
� Redirection of cooks’ skills away from
collecting, assembling, & measuring
ingredients to production, garnishing, &
portion control.
�More efficient use of labor.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Centralized Ingredient Control
� Control of unused portions is facilitated
because storage is located centrally
rather than in various work units.
� Ability to combine tasks for two or more
recipes using similar ingredients.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Function of the Ingredient Room
� Primary function is to coordinate
assembly, pre-preparation, measuring, &
weighing of the ingredients.
� Availability of appropriate equipment will
help determine the activities to be
performed.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Ingredient Room Organization
� Should be located between the storage
& production areas.
� Necessary equipment includes:
� Refrigeration
� Water supply
� Trucks or carts for assembly & delivery
� Worktable or counter
� Scales
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Ingredient Room Staffing
� Employees must be:
� Literate
� Able to do simple arithmetic
� Familiar with storage facilities
� Responsible for receiving, storage, &
ingredient assembly.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Ingredient Room Staffing
� Ingredient assembly personnel considerations:� Size of operation
� Frequency & time of deliveries
� Size of ingredient room & location of other storage areas
� Type, number, & complexity of menu items
� Number of workstation to be supplied
� Schedule for delivery of ingredients to production & serving areas
� Extent of pre-preparation performed in ingredient assembly area
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Future of Ingredient Rooms
� Centralized or food factories are being
used for procurement & production.
� Prepared menu items are distributed to
several remote areas for final
preparation.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Recipe
� Formula by which weighed & measured ingredients are combined in a specific procedure to meet predetermined standards.
�Written communication tool that passes information from the foodservice manager to the ingredient room & production employees.
� Quality & quantity control tool.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Recipes
� Recipes include:� Name of food item
� Total yield
� Portion size & number of portions
� Cooking time & temperature
� List of ingredients in order of use
� Amount of each ingredient by weight, measure or count
� Procedures
� Panning or portioning information
� Food safety (HACCP) guidelines.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Format
� All recipes in an operation should be in
the same format.
� Common large quantity formats:
� Block format
� Complete block format
� Modified block format
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Block Format
� Ingredients listed on left side of recipes.
� Procedures directly opposite ingredients
on right side.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Complete Block Format
� Horizontal lines separate each group of
ingredients with procedures.
� Vertical lines separate the ingredient,
amount, & procedure columns.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Modified Block Format
�Most common
� Horizontal lines separate the required
ingredients for each procedure.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Format
� Additional information often added at
bottom or on back:
� Approximate nutritive values per portion
� Variations on the recipe
� Special serving instructions
� Storage requirements before & after service
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Format
� Recipes should be in large print easily
readable from 18-20 inches.
� Recipe name should be in bold letters.
�Major categories (breads, meat, salad,
etc.) may be color coded to make
identification easier.
� KEEP BACKUP OF RECIPES!!!
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Standardization
� Ideal to have recipes that consistently
deliver the same quantity & quality
product when followed precisely.
� Recipe standardization – process of
tailoring a recipe to suit a particular
purpose in a specific foodservice
operation.
� Requires repeated testing.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Justification
� Advantages for using standardized
recipes:
� Promote uniform quality of menu items.
� Promote uniform quantity of menu items.
� Encourage uniformity of menu items.
� Increase productivity of cooks.
� Increase managerial productivity.
� Save money by controlling overproduction.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Justification
� Advantages (cont.):
� Save money by controlling inventory levels.
� Simplify menu item costing.
� Simplify training of cooks.
� Introduce a feeling of job satisfaction.
� Reduce anxiety of customers with special
dietary needs.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Three Phases of Recipe
Standardization
� Standardized recipes:
� Developed for use by a foodservice
operation.
� Found to produce consistent results & yield
each time prepared.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Three Phases of Recipe
Standardization
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Recipe Verification
� Review components of the recipe� Recipe title
� Recipe category
� Ingredients
�Weight/measure for each ingredient
� Preparation instructions
� Cooking temperature & time
� Portion size
� Recipe yield
� Equipment to be used
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Recipe Verification
�Make the recipe
� Verify the recipe yield
� Record changes to the recipe
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Product Evaluation
� Informal Evaluation:
� Visual appearance
� Flavor
� Ability to obtain ingredients
� Cost per serving
� Labor time
� Availability of equipment
� Employee skill
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Product Evaluation
� Formal Evaluation
� Select group of staff members & customers as a
taste panel.
� Choose or develop an evaluation instrument.
� Prepare sample recipe.
� Set up sampling area.
� Sampling & evaluation of products.
� Summarize results.
� Determine future plans for the recipe.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Quantity Adjustment
�Methods include:
� Factor method
� Percentage method
� Direct reading measurement tables
� Computer software also available
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Factor Method
� Change ingredient amounts to whole
numbers & decimals.
� Divide desired yield by the recipe yield to
determine the conversion factor.
�Multiply all recipe ingredients by the
conversion factor.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Factor Method
� Reconvert decimal unit back into pounds
& ounces or quarts & cups.
� Round off amounts to quantities simple
to weigh or measure.
� Check math for possible errors.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Percentage Method
� Convert all ingredients from measure or pounds & ounces to tenths of a pound.
� Total the weight of ingredients in a recipe after each ingredient has been converted to weight in the edible portion.
� Calculate the percentage of each ingredient in the recipe in relation the total weight.
� Check the ratio of ingredients.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Percentage Method
� Establish the weight needed to provide
the desired number of servings.
� Add handling loss to the weight needed.
�Multiply each ingredient percentage
number by the total weight to give the
exact amount of each ingredient needed.
� Convert to pounds & ounces or to
measures.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Direct Reading Measurement
Tables
� Quick to use & require no mathematical
calculations.
� Used to adjust weight & volume of
ingredients in recipes that are divisible
by 25.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Adapting Home-Size Recipes
� Special considerations are necessary:
� Know exactly what ingredients are used & in
what quantity.
� Make the recipe in original home-size
quantity.
� Evaluate the product for acceptability.
� Proceed in incremental stages in expanding
the recipe.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Adapting Home-Size Recipes
� Special considerations are necessary:
� Determine handling or cooking losses (5%-
8% loss is typical).
� Check ingredient proportion against a
standard large quantity recipe.
� Evaluate products using taste panels.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Quantity Food Production
� Involves:
� Control of ingredients
� Production methods
� Quality of food
� Labor productivity
� Energy consumption.
� Sweet Spot – point of best value at
lowest cost.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Objectives of Food Production
� Primary reasons to cook food:
� Destruction of harmful microorganisms
� Increased digestibility
� Change & enhancement of flavor, form,
color, texture, & aroma
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Heat Transfer
� Conduction – the transfer of heat
through direct contact from one object to
another.
� Convection – distribution of heat by the
movement of liquid or vapor.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Heat Transfer
� Radiation – generation of heat energy
by wave action within an object.
� Induction – use of electrical fields to
excite the molecules of metal cooking
surfaces.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Moist Heat
� Use of water or steam for the cooking process.
� Simmering or stewing – cooking in a liquid that is
boiling gently (185º-205º F).
� Poaching – cooking in a small amount of liquid that
is hot but not bubbling (160º-180º F).
� Blanching – cooking an item partially & briefly.
� Braising – cooking food in a small amount of liquid,
usually after browning it.
� Steaming – cooking food by exposing them to
direct steam.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Dry Heat
� Use of dry air, hot metal, radiation, or a minimum amount of hot fat for the cooking process.
� Includes:
� Broilers – heat source 3”-6” from food.
� Deep Fat Fryers – food immersed in tank of oil heated by gas or electricity.
� Ovens – combination of conduction, convection, & radiation.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Multifunction Equipment
� Combination of several pieces of
equipment to increase space in
production area.
� Combi-oven – includes convection and/or
steam
� Tilting skillet – combines range, griddle,
kettle, stock pot, & frying pan.
� Convection/microwave oven - includes
convection and/or microwave
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Production Controls
� Quality control – assuring day-in, day-out
consistency in each product.
� Quantity control – producing exact
amount needed.
� Controls:
� Time & Temperature Control
� Product Yield
� Portion Control
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Energy Use
� Direct energy – energy expended to
produce & serve menu items.
� Indirect energy – energy expended to
facilitate functions that use direct energy.
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Energy Conservation
� ENERGY STAR®: partnership which promotes
energy efficiency in buildings & homes.
� Energy conservation checklist:
� Food Preparation
� Refrigeration
� Lighting
� HVAC
� Sanitation & water
� Office & Administration
Foodservice Organizations, 5th edition
Spears & Gregoire
©2004 Pearson Education, Inc.
Upper Saddle River, New Jersey 07458
Energy Management
� Should include:
� Record-keeping system for tracking utility
costs & monitoring equipment use.
� Employee training
� Use of energy efficient equipment