chapter 4 recruitment and selection

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    CHAPTER 4

    Employee Selection

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    A Model for Employee Selection

    Criteria are measures of job success typically related toperformance; for example, a criteria for successfulbasketball performance would be the number of basketsmade.

    Predictors are variables about applicants that are relatedto the criteria; predictors for successful basketballperformance could be experience and physical height.

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    Employee Recruitment

    Employee recruitmentis the process of attracting

    potential workers to apply for jobs.

    There are a variety of employee recruitment methods,

    such as advertisements, college recruitment programs,employment agencies, and employee referrals.

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    Employee Recruitment

    An important element of the recruitment process isto present applicants with an accurate picture of

    the job through the use ofrealistic job previews

    (RJPs). These are accurate descriptions of a jobs

    daily tasks, duties, and responsibilities.

    RJPs help increase satisfaction and decrease

    turnover of new employees.

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    Employee Screening

    Employee screening is the process of reviewinginformation about job applicants to select individuals

    for jobs.

    Data sources such as resumes, job applications, letters

    of recommendation, employment tests, and hiring

    interviews can be used in screening and selecting

    candidates.

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    Employee Screening

    Basic background information can be translated intonumerical values to compare the qualifications of

    applicants through the use ofweighted application

    forms or biographical information blanks (BIBs).

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    Employee Screening Employee screening also involves references and

    letters of recommendation.

    Such sources can provide information about:

    Employment and educational history.

    Evaluations of the applicants character.

    Evaluations of the applicants job performance. The recommenders willingness to rehire the

    applicant.

    The use of these methods is on the decline becausethey tend to be overly positive and are often

    uninformative.

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    Employee Screening

    The second step in screening is employee testing,

    which typically uses standardized instruments tomeasure characteristics that are predictive of job

    performance.

    Any screening test or method must demonstrate

    that it is a reliable and valid predictor of jobperformance.

    A measurement instrument is reliable if it

    repeatedly gives the same or similar results

    when applied repeatedly to the same quantity. A measurement instrument that is valid is

    accurately measuring what it purports to

    measure.

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    Employee Screening

    Three methods for establishing reliability aretest-retest reliability, parallel forms, and internal

    consistency.

    Two forms of validity that are most important fordevelopment and use of screening tests are:

    Content validity, or whether the test contentadequately measures the knowledge, skills andabilities required by the job.

    Criterion-related validity, or the relationshipbetween screening test scores and somecriterion of job success.

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    Employee Screening

    Employee screening tests vary greatly in format and in

    characteristics they measure.

    Categories of such tests include:

    Cognitive ability tests.

    Mechanical ability tests.

    Motor and sensory ability tests.

    Job skills and knowledge tests.

    Personality tests.

    Miscellaneous instruments such aspolygraphs.

    Standardized tests are often used in combinationin test

    batteriesto help select the best qualified candidates.

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    Cognitive ability tests

    Cognitive ability tests measure verbal, numerical

    and abstract reasoning and the resulting score

    reflects the person's ability to acquire, retain,

    organise and apply information.

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    Mechanical ability tests.

    The Mechanical Ability Test provides an objective

    measure of an individual's knowledge of general

    mechanical concepts such as:

    Use of tools

    Reading rulers and gauges

    Proper lifting techniques

    Mechanical movementsAssembly

    Electrical concepts

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    Physical and motor abilitytests

    Employee recruitment tests that measure finger

    dexterity, manual dexterity, speed of arm movement,

    reaction time, etc.

    These tests include Crawford Small

    Parts Dexterity Test, Minnesota Rate OfManipulation

    Test, Purdue Peg Board, and Stromberg Dexterity Test.

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    Purdue Peg Board

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    Personality test

    The Sixteen Personality Factor (16PF) Questionnaire

    Dominance, Influence, Steadiness,

    Conscientiousness (DISC)

    Caliper Profile

    California Psychological Inventory

    Big Five

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    Employee Screening

    An important issue regarding the effectiveness ofemployee screening tests is validity generalization,or a test's ability to predict job performance insettings different from the one in which it wasvalidated.

    Another concern is test utility, an estimate of thedollars gained in increased productivity andefficiency because of the use of screening tests.

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    Employee Screening

    Faking is trying to beat an employment test by

    distorting responses.

    Assessment centers use the test battery approach to

    offer a detailed, structured assessment ofapplicants' employment potentialmost often for

    high-level managerial positions.

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    Pre-employment examinations for preventing occupationalinjury and disease in workers

    Mahmud N, Schonstein E, Schaafsma F, LehtolaMM, Fassier JB, RenemanMF,

    Verbeek JH. Pre-employment examinations for preventing occupational injuryand disease in workers. Cochrane Database of Systematic Reviews 2010, Issue 12

    Effectiveness of pre-employment examination

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    Employee Screening

    Employment screening for most jobs includes at

    least one hiring interview, which is a measurementtool just like any other screening device.

    Unfortunately, research indicates that hiring

    interviews (as they are typically used) generally

    have low levels of reliability and validity.

    One of the greatest sources of problems with hiringinterviews stems from interviewer biases.

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    Employee Selection and

    Placement

    Statistical models of decision-making include:

    The multiple regression model, an approach thatallows predictors to be combined statistically.

    The multiple cutoffstrategy, a method of setting

    minimum cutoff scores for each predictor.

    The multiple hurdle approach, a stringent

    method that uses an ordered sequence ofscreening devices.

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    Employee Selection and

    Placement

    Regardless of the screening and selection procedures

    used, an overriding concern in all personnel decisions isto protect against discrimination in employment.

    The federal Equal Employment Opportunity Commission

    (EEOC) has established guidelines to ensure againstdiscrimination against ethnic minorities and other

    protected groups.

    To take preventive steps to avoid employment

    discrimination, many organizations have adopted

    affirmative action plans to ensure jobs are made

    available to members of protected groups.

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