chapter 4 recruitment and selection
TRANSCRIPT
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CHAPTER 4
Employee Selection
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A Model for Employee Selection
Criteria are measures of job success typically related toperformance; for example, a criteria for successfulbasketball performance would be the number of basketsmade.
Predictors are variables about applicants that are relatedto the criteria; predictors for successful basketballperformance could be experience and physical height.
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Employee Recruitment
Employee recruitmentis the process of attracting
potential workers to apply for jobs.
There are a variety of employee recruitment methods,
such as advertisements, college recruitment programs,employment agencies, and employee referrals.
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Employee Recruitment
An important element of the recruitment process isto present applicants with an accurate picture of
the job through the use ofrealistic job previews
(RJPs). These are accurate descriptions of a jobs
daily tasks, duties, and responsibilities.
RJPs help increase satisfaction and decrease
turnover of new employees.
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Employee Screening
Employee screening is the process of reviewinginformation about job applicants to select individuals
for jobs.
Data sources such as resumes, job applications, letters
of recommendation, employment tests, and hiring
interviews can be used in screening and selecting
candidates.
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Employee Screening
Basic background information can be translated intonumerical values to compare the qualifications of
applicants through the use ofweighted application
forms or biographical information blanks (BIBs).
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Employee Screening Employee screening also involves references and
letters of recommendation.
Such sources can provide information about:
Employment and educational history.
Evaluations of the applicants character.
Evaluations of the applicants job performance. The recommenders willingness to rehire the
applicant.
The use of these methods is on the decline becausethey tend to be overly positive and are often
uninformative.
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Employee Screening
The second step in screening is employee testing,
which typically uses standardized instruments tomeasure characteristics that are predictive of job
performance.
Any screening test or method must demonstrate
that it is a reliable and valid predictor of jobperformance.
A measurement instrument is reliable if it
repeatedly gives the same or similar results
when applied repeatedly to the same quantity. A measurement instrument that is valid is
accurately measuring what it purports to
measure.
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Employee Screening
Three methods for establishing reliability aretest-retest reliability, parallel forms, and internal
consistency.
Two forms of validity that are most important fordevelopment and use of screening tests are:
Content validity, or whether the test contentadequately measures the knowledge, skills andabilities required by the job.
Criterion-related validity, or the relationshipbetween screening test scores and somecriterion of job success.
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Employee Screening
Employee screening tests vary greatly in format and in
characteristics they measure.
Categories of such tests include:
Cognitive ability tests.
Mechanical ability tests.
Motor and sensory ability tests.
Job skills and knowledge tests.
Personality tests.
Miscellaneous instruments such aspolygraphs.
Standardized tests are often used in combinationin test
batteriesto help select the best qualified candidates.
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Cognitive ability tests
Cognitive ability tests measure verbal, numerical
and abstract reasoning and the resulting score
reflects the person's ability to acquire, retain,
organise and apply information.
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Mechanical ability tests.
The Mechanical Ability Test provides an objective
measure of an individual's knowledge of general
mechanical concepts such as:
Use of tools
Reading rulers and gauges
Proper lifting techniques
Mechanical movementsAssembly
Electrical concepts
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Physical and motor abilitytests
Employee recruitment tests that measure finger
dexterity, manual dexterity, speed of arm movement,
reaction time, etc.
These tests include Crawford Small
Parts Dexterity Test, Minnesota Rate OfManipulation
Test, Purdue Peg Board, and Stromberg Dexterity Test.
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Purdue Peg Board
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Personality test
The Sixteen Personality Factor (16PF) Questionnaire
Dominance, Influence, Steadiness,
Conscientiousness (DISC)
Caliper Profile
California Psychological Inventory
Big Five
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Employee Screening
An important issue regarding the effectiveness ofemployee screening tests is validity generalization,or a test's ability to predict job performance insettings different from the one in which it wasvalidated.
Another concern is test utility, an estimate of thedollars gained in increased productivity andefficiency because of the use of screening tests.
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Employee Screening
Faking is trying to beat an employment test by
distorting responses.
Assessment centers use the test battery approach to
offer a detailed, structured assessment ofapplicants' employment potentialmost often for
high-level managerial positions.
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Pre-employment examinations for preventing occupationalinjury and disease in workers
Mahmud N, Schonstein E, Schaafsma F, LehtolaMM, Fassier JB, RenemanMF,
Verbeek JH. Pre-employment examinations for preventing occupational injuryand disease in workers. Cochrane Database of Systematic Reviews 2010, Issue 12
Effectiveness of pre-employment examination
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Employee Screening
Employment screening for most jobs includes at
least one hiring interview, which is a measurementtool just like any other screening device.
Unfortunately, research indicates that hiring
interviews (as they are typically used) generally
have low levels of reliability and validity.
One of the greatest sources of problems with hiringinterviews stems from interviewer biases.
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Employee Selection and
Placement
Statistical models of decision-making include:
The multiple regression model, an approach thatallows predictors to be combined statistically.
The multiple cutoffstrategy, a method of setting
minimum cutoff scores for each predictor.
The multiple hurdle approach, a stringent
method that uses an ordered sequence ofscreening devices.
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Employee Selection and
Placement
Regardless of the screening and selection procedures
used, an overriding concern in all personnel decisions isto protect against discrimination in employment.
The federal Equal Employment Opportunity Commission
(EEOC) has established guidelines to ensure againstdiscrimination against ethnic minorities and other
protected groups.
To take preventive steps to avoid employment
discrimination, many organizations have adopted
affirmative action plans to ensure jobs are made
available to members of protected groups.
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