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Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

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Page 1: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

Chapter 3

Hardware, Software, and Networks

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

Page 2: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

Learning Objectives

Q1. What do business professionals need to know about computer hardware?Q2. What do business professionals need to know about software?Q3. What type of computer networks exist?

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-2

Page 3: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

Learning Objectives

Q4. What do business professionals need to know about the Internet?Q5. What happens on a typical web server?Q6. How do organizations benefit from virtual private networks (VPNs)?

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-3

Page 4: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What do business professionals need to know about computer hardware?• Categories of Computer Hardware– Input– Output– Process– Storage

FIGURE 3-1 Categories of Computer Hardware

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

3-4

Page 5: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What do business professionals need to know about computer hardware?• Computer Data– Bits (Binary digits)– Bytes

FIGURE 3-3 Units of Data for Computer Memory

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

3-5

Page 6: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What do business professionals need to know about computer hardware?• How does a computer work?

FIGURE 3-4Computer Components

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 7: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What do business professionals need to know about computer hardware?• Why does a manager care how a computer

works?– Performance– Memory• Volatile• Non-volatile

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 8: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What do business professionals need to know about computer hardware?• What is the difference between a client and a

server?– Server farm

FIGURE 3-5 Client and Server ComputersCopyright © 2013 Pearson Education, Inc.

Publishing as Prentice Hall3-8

Page 9: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What do business professionals need to know about computer hardware?• Categories of computer hardware• Computer data• How computer works and why a manager

should care• Differences between a client and a server

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

3-9

Page 10: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What do business professionals need to know about software?

• Software categories– Operating system – Applications programs

FIGURE 3-7 Types of Software

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 11: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What do business professionals need to know about software?

• What are the major operating systems?– Non-mobile client operating systems– Mobile client operating systems– Server operating systems

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

3-11

Page 12: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What do business professionals need to know about software?

• What are the major operating systems?

FIGURE 3-8 Major Operating Systems

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 13: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What are the major operating systems?

Processing Systems for TPS Applications• IBM X Systems

Midrange systems• IBM Z Systems

Mainframe systems• Operating System

Mainframes

8/22/2011 Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-13

Page 14: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What do business professionals need to know about software?

• Own versus License– Cloud computing– Virtualization

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 15: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What do business professionals need to know about software?

• What Types of Applications Exist, and How Do Organizations Obtain Them?– Horizontal market application software– Vertical market application software– Client-server application software– Thin client v. thick client

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 16: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What do business professionals need to know about software?

• How do organizations acquire application software?– Off the shelf– Custom developed

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 17: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What do business professionals need to know about software?

• Is open source a viable alternative?– Source code– Machine code– Closed source– Open source

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 18: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What do business professionals need to know about software?

• Operating Systems• Application Programs• Open Source

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 19: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What Type of Computer Networks Exist?

• Computer Network• Local Area Network (LAN)• Wide Area Network (WAN)• Internets• “the Internet”

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 20: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What Type of Computer Networks Exist?

• What are the components of a LAN?– Small office/Home office (SOHO LAN)– Wired connectivity– Wireless connections

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 21: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What Type of Computer Networks Exist?

• What are the components of a LAN?– LAN protocols• Institute for Electronic and Electrical Engineers

(IEEE)• IEEE 802.3 (wired Ethernet)• IEEE 802.11 (wireless)• Bluetooth

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 22: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What Type of Computer Networks Exist?

• What are the alternatives for connecting to a WAN?– Internet Service Provider (ISP)– Digital Data– Analog Data

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 23: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What Type of Computer Networks Exist?

• What are the alternatives for connecting to a WAN?– Modems• DSL• Cable• Wireless

FIGURE 3-15 Signal Modulation for Accessing the Internet

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 24: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What Type of Computer Networks Exist?

• Computer Network• Local Area Network (LAN)• Wide Area Network (WAN)• Internets• “the Internet”

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

3-24

Page 25: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What do business professionals need to know about the Internet?

• Internet’s network of networks• Consists of tens of thousands of LANs and

WANs• TCP/IP architecture• Application layer protocols• TCP and IP protocols• IP addressing

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 26: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What do business professionals need to know about the Internet?

• TCP/IP architecture

FIGURE 3-17 TCP/IP Architecture

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 27: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

8/22/2011 Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 27

TCP Layered Communication

Internet

App

DL

Trans

Phy

SourceHost

DestinationHost

Switch1

Switch2

Router1

Switch3

Router2

Source andDestinationHosts Have

5 Layers

SwitchesHave Two

Layers---

Each SwitchPort

Has OneLayer (1)

RoutersHave Three

Layers---

Each RouterPort

Has TwoLayers (1&2)

TCP

IP

Page 28: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What do business professionals need to know about the Internet?

• Application layer protocols– Hyper Text Transport Protocol (HTTP)– Secured Hyper Text Transport Protocol (HTTPS)– Simple Mail Transfer Protocol (SMTP)– File Transfer Protocol (FTP)

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 29: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What do business professionals need to know about the Internet?

• TCP and IP protocols– Transmission Control Protocol (TCP)– Internet Protocol (IP)

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 30: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What do business professionals need to know about the Internet?

• IP addressing– Use of Private IP Addresses• Eg. 165.193.123.253

– Public IP Addresses and Domain Names– Uniform Resource Locator (URL)• Eg. http://www.godaddy.com

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 31: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What do business professionals need to know about the Internet?

• Internet’s network of networks• Consists of tens of thousands of LANs and

WANs• TCP/IP architecture• Application layer protocols• TCP and IP protocols• IP addressing

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

3-31

Page 32: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What happens on a typical web server?

• Web storefront• Three-Tier architecture• Hyper Text Markup Language (HTML)• eXtensible Markup Language (XML)

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 33: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What happens on a typical web server?

• Web storefront– server on the web from which you can buy

products– Eg: www.REI.com

FIGURE 3-19 Sample Retail Web Page Source: Used with permission of REI and Black Diamond.

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 34: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What happens on a typical web server?

• Three-Tiered architecture– User tier– Server tier• Web page• Web farm

– Database tier

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 35: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What happens on a typical web server?

• Hyper Text Markup Language (HTML)– HTML tags <>– Hyperlinks (href)

FIGURE 3-22Example HTML

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Page 36: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What happens on a typical web server?

• eXtensible Markup Language (XML)• Adobe Flash• Microsoft Silverlight• HTML5

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 37: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

What happens on a typical web server?

• Web storefront• Three-Tier architecture• Hyper Text Markup Language (HTML)• eXtensible Markup Language (XML)

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

3-37

Page 38: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

How do organizations benefit from virtual private networks (VPNs)?

• Virtual Private Network (VPN)– Virtual– Tunnel– Security

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 39: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

Ethics Guide

• Churn and Burn– Mark’s conspiracy theory– Does it have merit?– Discussion Questions

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 40: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

Conclusion

Q1. What do business professionals need to know about computer hardware?Q2. What do business professionals need to know about software?Q3. What type of computer networks exist?

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall

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Page 41: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

Conclusion

Q4. What do business professionals need to know about the Internet?Q5. What happens on a typical web server?Q6. How do organizations benefit from virtual private networks (VPNs)?

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-41

Page 42: Chapter 3 Hardware, Software, and Networks Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-1

Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall 3-42