chapter 20
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A+ Guide to Managing and Maintaining Your PCFifth Edition
Chapter 20
Notebooks, Tablet PCs, and PDAs
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2A+ Guide to Managing and Maintaining Your PC, Fifth Edition
You Will Learn…
How to support, upgrade, and add peripheral devices to notebooks
About technologies relating to personal digital assistants (PDAs)
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3A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Notebook Computers
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4A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Notebook Computers (continued) Same technology as PCs, with modifications
for space, portability, and power conservation
Thin LCD panels (active matrix and passive matrix)
Compact hard drives
Small memory modules
CPUs that require less power
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5A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Notebooks versus PCs
Notebooks PCsUsually purchased as a
whole unit; unlikely to upgrade hardware and OS
Design is typically proprietary
Some universal support issues, but procedures vary between brands
Highly modularComponents can be
interchanged, upgraded, and enhanced
Cost less than notebooks
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6A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Windows Notebook Features Multilink Channel Aggregation ACPI (Advanced Configuration and Power
Interface) Power management Support for PC Cards Windows 9x Briefcase Windows 2000/XP Offline Files and Folders Folder redirection under Windows 2000/XP Hardware profiles under Windows 2000/XP
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7A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Power Management
Power sources Battery DC adapter AC adapter
Types of batteries Lithium ion NiMH Fuel cell
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8A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Power Management (continued)
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9A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Power Management
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10A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Power Management (continued)
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11A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Power Management (continued)
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12A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Power Management (continued)
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13A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Connecting Peripheral Devices to Notebooks Ports on the notebook
PC Card slot with lock switch and eject button
Headphone jack
Microphone jack
Infrared port
Secure Digital (SD) card slot
CompactFlash Card slot
Wireless antenna on/off switch
Serial port
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14A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Ports on a Notebook
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15A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Connecting Peripheral Devices to Notebooks (continued)
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16A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Connecting Peripheral Devices to Notebooks (continued)
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Dell Notebook Computer on FIRE
17A+ Guide to Managing and Maintaining Your PC, Fifth Edition
This is a bad thing!
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18A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Connecting Peripheral Devices to Notebooks (continued)
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19A+ Guide to Managing and Maintaining Your PC, Fifth Edition
PC Card Slots
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20A+ Guide to Managing and Maintaining Your PC, Fifth Edition
PC Card Slots (continued)
Used by many devices
Connect to the 16-bit PCMCIA I/O bus on notebook motherboard
Might contain a data cable to an external drive, or might be self-contained
Can interface with a network
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21A+ Guide to Managing and Maintaining Your PC, Fifth Edition
PC Card Slot Standards
CardBus (latest spec)
Improves I/O speed
Increases bus width to 32 bits
Supports lower-voltage PC Cards while maintaining backward compatibility
Three other types (Type I, Type II, Type III), which vary in thickness
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22A+ Guide to Managing and Maintaining Your PC, Fifth Edition
PC Cards
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23A+ Guide to Managing and Maintaining Your PC, Fifth Edition
PC Cards (continued)
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24A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Using a PC Card to Interface with a Network
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25A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Using PC Card Slots and Other Slots OS must provide two services
Socket service• Establishes communication between card and notebook
when the card is first inserted
• Disconnects communication when card is removed
Card service• Provides device driver to interface with the card once
socket is created
Can be hot-swapped
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26A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Hot-Swapping
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27A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Types of Memory Used by Notebooks
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28A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Upgrading Memory
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29A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Upgrading Memory (continued)
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30A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Upgrading Memory (continued)
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31A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Other FRUs for Notebooks
Hard drive
LCD panel
Motherboard
CPU
Keyboard
PC Card socket assembly
Optical drive
Floppy drive
Sound card
Pointing device
AC adapter
Battery pack
DC controller
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32A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Hard Drive Comparison
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33A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Replacing a Hard Drive
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34A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Installing a Mini-PCI Card
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35A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Resources for Troubleshooting Notebooks Apply same troubleshooting guidelines as for
desktop PCs Be especially conscious of warranty issues Loaded OS and hardware configuration are
specific; see documentation for details Support CDs bundled with notebook include
device drivers for all embedded devices Download additional or updated drivers from
manufacturer’s Web site
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36A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Tablet PCs
Type of notebook computer that is smaller, more graphical, more user friendly, and more portable
Has a touch screen
Cost about the same as notebooks
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37A+ Guide to Managing and Maintaining Your PC, Fifth Edition
A Tablet PCLocked up
again! Darn…
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38A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Three Tablet Form Factors
Convertible tablet PC
Slate model tablet PC
Tablet PC with a docking station
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39A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Convertible Tablet PC
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40A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Features of a Tablet PC Functioning Windows XP computer with the
power of a full-sized notebook Input can be by handwriting, voice, hardware
keyboard, or on-screen keyboard Built-in support for wireless, wired, and dial-up
networking AC power adapter and rechargeable battery Windows XP Tablet PC Edition PC Card, USB ports, and VGA port for peripheral
devices
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41A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Writing on a Tablet PC
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42A+ Guide to Managing and Maintaining Your PC, Fifth Edition
PDAs
Provide more portability than a notebook or tablet PC Include a stylus Powered using an AC adapter or battery Use either a grayscale or color active matrix or dual-
scan passive matrix display Can interface with a desktop or notebook computer to
transfer files and applications Synchronize with PCs through a USB, serial, or
wireless port
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43A+ Guide to Managing and Maintaining Your PC, Fifth Edition
A PDA
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44A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Optional PDA Accessories
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45A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Considerations When Purchasing a PDA Applications that are included or can be added
later
Ease of use; thoroughness of documentation
Ease of synchronization
Availability of manufacturer support
Type of batteries and anticipated battery life
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46A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Considerations When Purchasing a PDA (continued) Ability to use e-mail and the Web without
needing extra hardware or software
Availability of additional devices
Ease of use of OS
Warranty and price
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47A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Battery Life on a PDA
Varies by model
Short battery life is the largest complaint;
Risk of losing data and applications if battery runs all the way down
Use cradle and adapter
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48A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Variety of Ways Applications Are Provided on a PDA All application software preinstalled Require user to download applications at
additional cost Support only preinstalled applications and
cannot download others Allow downloading email or Web site content Access Internet directly by way of a modem or
wireless connection
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49A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Connecting a PDA to a PC Synchronization
Process by which PDA and PC “talk” to each other through universal cradle, cable, and USB or serial connection – and occasionally, wireless technology
Capabilities
• Backup information from PDA to PC
• Work with PDA files on PC and download applications from Web
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50A+ Guide to Managing and Maintaining Your PC, Fifth Edition
PDA Manufacturers and Operating Systems
Windows Mobile by Microsoft
More versatile
Better for downloading and running applications similar to Windows
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51A+ Guide to Managing and Maintaining Your PC, Fifth Edition
PDA Manufacturers and Operating Systems (continued) Palm OS by PalmSource
Less complex
Easier to use
Better choice when PDA is used for simple tasks
Principal difference between the two OSs is in the applications they support
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52A+ Guide to Managing and Maintaining Your PC, Fifth Edition
Summary
Portable devices and how to support them
Notebook computers
Tablet PCs
Personal digital assistants (PDAs)
Personal mentally challenged assistant