chapter 2: discover the shape of your sheep
DESCRIPTION
Members: Pearllyn Tan Jeanette Tan Chng Shuting Gao Zhan Chavalit ChanTRANSCRIPT
Discover the Shape of Your Sheep Done By:
Tan Bing Ying PearllynTan Bei Bei Jeanette
Chng ShutingGao Zhan
Chavalit Chan Sin Thai
Loyalty and excellence is what all manager desire fromtheir employees. In this report, we will guide you onhow to lead them in a way that makes them want tofollow. A SHAPE guide will also be provided to makesure that employees fit their positions.
SYNOPSIS
First step *Know how to interact with your employees *Must lead them in a way that made them want to follow.
Managers may get to know their employees better through the probation period
Criteria *S - trengths *H - eart *A - ttitude *P - ersonality *E - xperiences
Background
“Your choice of sheep can make flock management easier or harder”
Choice of people (employees) that we choose can lead to either a negative or a positive outcome in the management
Employing the suitable choice of people, things can get done easier and faster
Choosing the right one not only concerns the company or organization itself, but also considering the other existing employees in the company
Management will be more efficient in their work without having many conflicts and politics within the people
Refer to as ABILITY!!
What is ability? *Competence in an activity or occupation because of one's skill, training, or other qualification
Strengths
Assign task or position accordingly *Exhibit his/her talent
Right behavior *Correct attitude to exert strength
Possess the skills required if possible *Must have good attitude and passion
Strengths
Strengths reflect abilities; heart reflects PassionIt doesn’t matter how strong you are if you’re not motivated to exercise that strength
*No Passion = No MotivationManager should know what his people are passionate about and place them in area which reflects their passionStrength must work with the heart to success
heart
How is this useful to a management trainee?When employees are placed in area which reflects their passion, their passion will motivate them to do the work which is assigned to them happily and effectively
*This results in helping the management to achieve its goal on time
heart
When is it not applicable to use itWhen there are shortage of people
*For sure someone got to take up the job
If everyone’s passion is in the same area *There must be someone to take up the project/job which no one is doing even though their passion is not in it
heart
“Take time to appreciate employees and they will reciprocate in a thousand ways.”
– Quotes By Bob Nelson
heart
What is attitude?A state of mind or a feeling ; disposition
2 Category of attitudePositiveNegative
attitude
Manager should be able to identify this 2 category ofattitude in his people.
WHY?Positive
*Usually team players *Teachable sprits
Negative *Tend to be lone rangers *Non-teachable
attitude
What if the best performer in the team is of anegative attitude?
Choose attitude over talentWhy?
*People with negative attitude don’t have a learner’s heart
What if the person is the best performer? *Get rid of them *Hurt in the short run, but not in the long run *Put constant drag on everyone *Poor examples to others
attitude
In order to manage a person to work functional, the employee should get familiar with his personality
There are 3 kinds of barriers that keep you away from success
*Extra sensitivity *Bad habit *Doldrums
Personality
The differences between people are multi aspect, the most important one is the personality
In order to understand the relationship between the personality and behaviours, there may be 5 points
1. Control Point 2. Authoritarianism 3. Self-esteem 4. Self-monitoring 5. Adventurism
Personal management
The 5 points in last slide is not totally independent, one person may have several personalities at same time, so there are also 5 types of people according to their personal characters.
1. Realistic type 2. Research type 3. Social type 4. Traditional type 5. Enterprise type
personality
It is not easy to know everybody’s character, soin real life, how should we do a bettermanagement, we may take some actions.
1. Personal Survey 2. Behaviour observation 3. Performance evaluation
Personality
Refers to knowledge / skills / know-how
Experiences are knowledge accumulated over a period of time
Each Person are a product of their own life Experiences. E.g. Social & Leadership
Experiences
As Different jobs require different types of experience, its often a practice where employers ask job applicants about their previous line of work.
Social experience *Good Communication Skills *Able to handle different people at different situation
Experiences
Leadership Experiences *Team Builder *Motivator *Knowing the group *Setting the Example
Even when the particular person doesn’t have therequired experiences. With good positive attitude,acquiring them will be an easy task.
Experiences
Company XYZ is expanding its industry to Malaysia dueto high demand in the market. They have to send 5people. 5 of them have to be evaluated based on thecriteria of SHAPE.
*S for strength*H for heart*A for attitude *P for personality *E for experiences.
Case study
Strength: *Must have the required ability to handle the operation over at Malaysia *Adapt to the live style of Malaysia
Case study
Heart:*Working oversea*Must have the passion in working in Malaysia - In order to perform well - Guide the other workers *Without the passion in their heart, they will not be motivated to work well there
Case study
Attitude: *Must have a positive attitude
WHY? *Presents of a learner heart is very important*Things might be different from the present*Working condition and the environment *Correct attitude will allow the candidates to adapt and blend in, as well as able to handle the operation in Malaysia well
Case study
Personality: *Different people have different personality*Candidates must have the appropriate personality*It’s a new environment, the candidates have to be a well socialize with the people there and also able to communicate and express themselves well
Case study
Experience: *Will be able to perform the task better based on the previous experiences *Their previous experience background will enhance their performance for the job
In this case, experience candidate will know the operation well, hence they will be able carry out operation much smoothly and at the same time they can use the chance to even improve.
Case study
ConclusionThe presents of SHAPE to identity the candidates to bechosen is very important as each and every category ofSHAPE plays an important role in choosing the rightcandidate for the correct position.
Case study
A HTC Phone Promoter*Strengths*Heart*Attitude*Personality*Experiences
Personal Experiences
To be an effective manager in managing his/her employees is not purely based on book knowledge but also experience. To excel, or at the least to manage employees efficiently, the very first step is to understand your employees well and get along well with them by interacting with them. Manager can alsomake use of the SHAPE in assigning task or position accordingly.Case study and personal experience show some situation in the work field and how they manage accordingly to meet each field.
Conclusion