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    Chapter 17: AssignmentsChapter 17: Assignments

    Reading: Managing Projects the Right Way: Key

    Principles for Successful Projects

    Case: Time Please, pp 825

    Problems: 7, pp 819

    17-1

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    Learning ObjectivesLearning Objectives

    Nature, examples, triple constraints of projects

    Project life cycle

    Matrix organizations

    Work breakdown structures Gantt chart

    Critical path method (CPM)

    Project evaluation review method (PERT) Crashing analysis

    Project risk management

    Project management software

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    ProjectsProjects

    Projects: Unique

    One-time effort to accomplish a specific set of

    objectives in a limited time frame

    Start and end dates Reward and penalty

    Examples:

    The Olympic Games

    Producing a movie Software development

    Product development

    ERP implementation

    MBA Dissertation17-3

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    The Triple ConstraintThe Triple Constraint

    of Project Managementof Project Management

    Successful projectmanagement meansmeeting all three goals(scope, time, and cost) thus satisfying theprojects sponsor andcustomer(s)!

    Quality is fourthconstraint!

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    The Nature of ProjectsThe Nature of Projects

    Projects go through a series of stages a life

    cycle

    Projects bring together people with a

    diversity of knowledge and skills, most ofwhom remain associated with the project for

    less than its full life

    Use their own organizational structure calledMatrix organization

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    Project Life CycleProject Life Cycle

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    Matrix Organization

    HR,

    Training,

    Legal,

    Construction

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    Project ManagementProject Management

    DecisionsDecisions

    Project success depends upon making key

    managerial decisions over a sequence of

    steps:

    Deciding which projects to implement Selecting the project manager

    Selecting the project team

    Planning the project Managing and controlling project resources

    Deciding if and when a project should be

    terminated17-8

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    Project Management ToolsProject Management Tools

    Work Breakdown Structures (WBS)

    Gantt Chart

    Critical Path Method (CPM)

    Project/program Evaluation Review

    Technique (PERT)

    Crashing Analysis

    Risk Analysis

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    Work Breakdown StructureWork Breakdown Structure

    (WBS)(WBS)

    WBS

    A hierarchical listing of what must be done

    during a project

    Establishes a logical framework for identifying therequired activities for the project

    1. Identify the major elements of the project

    2. Identify the major supporting activities for each of the major

    elements

    3. Break down each major supporting activity into a list of theactivities that will be needed to accomplish it

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    Example Work BreakdownExample Work Breakdown

    StructureStructure

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    17-11 a

    Example Work BreakdownExample Work Breakdown

    StructureStructure

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    Gantt ChartGantt Chart

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    CPM and PERTCPM and PERT

    CPM (critical path method) and PERT (program evaluationand review technique) are two techniques used to manage

    large-scale projects

    CPM and PERT help Project Managers:

    1. A graphical display of project activities2. An estimate of how long the project will take

    3. An indication of which activities are most critical to timely project

    completion

    4. An indication of how long any activity can be delayed without

    delaying the project

    CPM is deterministic and PERT probabilistic

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    ExampleExample

    Activity Time Preceded By

    A 10 --

    B 7 --

    C 5 AD 13 A

    E 4 B,C

    F 12 DG 14 E

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    Network DiagramNetwork Diagram

    1

    2

    3

    4

    5

    6

    Paths Time Slack

    A-D-F 35 0

    A-C-E-G 33 2

    B-E-G 25 10

    critical path

    A(10)

    B(7)

    C(5)

    D(13)

    E(4) G(14)

    F(12)

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    Early Start and Finish TimesEarly Start and Finish Times

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    Latest Start and Finish TimesLatest Start and Finish Times

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    Activity Slack TimeActivity Slack Time

    Activity Slack

    Activity Slack Calculation

    TES = earliest start time for activity TLS = latest start time for activity

    TEF = earliest finish time for activity

    TLF = latest finish time for activityActivity Slack = TLS - TES = TLF - TEF

    Activities with zero slack are critical activities

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    Path SlackPath Slack

    Path Slack = Duration of Critical Path -

    Path Duration

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    Activity Slack TimesActivity Slack Times

    Activit S LS L Slack

    A 0 10 0 10 0

    0 7 10 17 10

    10 15 12 17 5

    D 10 23 10 23 0

    15 19 17 21 2

    F 23 35 23 35 0

    19 33 21 35 2

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    PERT: Project Planning WhenPERT: Project Planning When

    Activity Times are UncertainActivity Times are Uncertain Inputs

    optimistic (to), most likely (tm), and pessimistic (tp) time

    estimate for each activity

    activity precedence relationships

    Outputs

    graphical representation of project

    expected activity and path completion times

    variance of activity and path completion times probability that project completed by specified time

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    Expected Activity Time andExpected Activity Time and

    Variance of Activity TimeVariance of Activity Time

    t

    t t t

    t t

    e

    o m p

    p o

    !

    !

    4

    6

    6

    2

    2

    W

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    ExampleExample

    Activit Preceded B to tm tp te W2

    A -- 2 6 7 5.50 .694

    B -- 5 7 9 7.00 .444

    C A 3 5 6 4.83 .250

    D A 10 10 10 10.0 0.000

    E B,C 3 4 5 4.0 .111

    F D 8 12 13 11.5 .913

    G E 2 4 8 4.33 1.000

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    Network Diagram with ExpectedNetwork Diagram with Expected

    Activity Times and VariancesActivity Times and Variances

    1

    2

    3

    4

    5

    6

    [5.5,

    0.694]

    [7.0,

    0.444]

    [4.83,

    0.250]

    [10, 0.0]

    [4.0,

    0.111]

    [4.33, 1.0]

    [11.5, 0.913]

    A

    B

    C

    D

    E

    F

    G

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    Expected Completion TimeExpected Completion Time

    and Variance of Path Aand Variance of Path A--DD--FF

    Expected completion time = 5.5 + 10 + 11.5

    = 27

    Path variance = 0.694 + 0 + 0.913 = 1.607

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    Path Expected Times andPath Expected Times and

    VariancesVariances

    Path

    xpected

    Time Va iance

    Standa d

    eviation

    A-D-F 27 1 607 1 27

    A-C-E-G 14 66 2 055 1 43

    B-E-G 15 33 1 555 1 25

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    Probabilities of CompletionProbabilities of Completion

    Stddevz

    ti eco pletionexpected-ti eco pletiondesired!

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    Probability of Project BeingProbability of Project Being

    Completed on orBefore Time 25Completed on orBefore Time 25

    z !

    !

    25 27

    1 27157

    ..

    Only path A-D-F has reasonable

    chance of taking 25 or more:

    From standard normal table B inAppendix B, there is a 5.82% chance of

    completing project on or before time

    25.

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    Probability of Path AProbability of Path A--DD--F beingF being

    Completed on orBefore Time 25Completed on orBefore Time 25

    5.82%

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    Project Completion TimeProject Completion Time

    A project is not complete until all project activities are complete

    It is risky to only consider the critical path when assessing the probability

    of completing a project within a specified time.

    To determine the probability of completing the project within a particular time

    frame

    Calculate the probability that each path in the project will be completed

    within the specified time

    Multiply these probabilities

    The result is the probability that the projectwill be completed within

    the specified time

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    Problem 7, Page 819Problem 7, Page 819

    a. Draw precedence diagram

    b. Find the critical path

    c. Find the probability that the project can becompleted in 21 days

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    Assumption: IndependenceAssumption: Independence

    Independence

    Assumption that path duration times are

    independent of each other

    Requires that1. Activity times are independent

    2. Each activity is on only one path

    The assumption of independence can be considered

    to be met if only a fewactivities in a large project are

    on multiple paths

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    TimeTime--Cost TradeCost Trade--OffsOffs

    Activity time estimates are made for some given level ofresources

    It may be possible to reduce the duration of a project by

    injecting additional resources

    Motivations: To avoid late penalties

    Monetary incentives

    Free resources for use on other projects

    17-33

    TiTi C t T dC t T d OffOff

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    TimeTime--Cost TradeCost Trade--Offs:Offs:

    CrashingCrashing Crashing

    Shortening activity durations

    Typically, involves the use of additional funds to support additional

    personnel or more efficient equipment, and the relaxing of some work

    specifications

    The project duration may be shortened by increasing directexpenses, thereby realizing savings in indirect project costs

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    Crashing DecisionsCrashing Decisions

    To make decisions concerning crashingrequires information about:

    Regular time and crash time estimates for each

    activity Regular cost and crash cost estimates for each

    activity

    A list of activities that are on the critical path Critical path activities are potential candidates for crashing

    Crashing non-critical path activities would not have an impact on

    overall project duration

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    Crashing: ProcedureCrashing: Procedure

    General procedure:

    1. Crash the project one period at a time

    2. Crash the least expensive activity that is on the critical path

    3. When there are multiple critical paths, find the sum of crashing the

    least expensive activity on each critical path

    If two or more critical paths share common activities, compare

    the least expensive cost of crashing a common activity shared by

    critical paths with the sum for the separate critical paths

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    Crashing ActivitiesCrashing Activities

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    Project Risk ManagementProject Risk Management

    Risks are an inherent part of project management Risks relate to occurrence of events that have undesirable

    consequences such as

    Delays

    Increased costs

    Inability to meet technical specifications

    Good risk management involves

    Identifying as many risks as possible

    Analyzing and assessing those risks

    Working to minimize the probability of their occurrence

    Establishing contingency plans and budgets for dealing with any

    that do occur

    17-40

    P j t M t S ftP j t M t S ft

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    Project Management SoftwareProject Management Software

    such as MSP 2007such as MSP 2007 Specialized software used to manage projects

    Assign resources

    Compare project plan versions

    Evaluate changes

    Track performance

    Imposes a methodology and common project management

    terminology

    Provides a logical planning structure

    May enhance communication among team members

    Can flag the occurrence of constraint violations Automatically formats reports

    Can generate multiple levels of summary and detail reports

    Enables what if scenarios

    Can generate a variety of chart types

    17-38

    R diR di M i P j t th Ri htM i P j t th Ri ht

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    Reading:Reading: Managing Projects the RightManaging Projects the Right

    Way: Key Principles for SuccessfulWay: Key Principles for Successful

    ProjectsProjects

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    Case:Case: Time Please, pp 825Time Please, pp 825

    17-42