chapter 15 - advertising
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Advertising
Chapter 15
© 2009, The McGraw-Hill Companies, Inc. All rights reserved.
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CHAPTER OUTLINE
• Defining Advertising
• A Brief History of Advertising
• Advertising in the Digital Age
• Organization of the Consumer Advertising Industry
• Producing Advertising
• Economics
• Business-to-Business Advertising
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DEFINING ADVERTISING
• Simple definition of advertising– Nonpersonal presentation/promotion of ideas,
goods, or services– Paid for by identified sponsor
• This definition has become blurry– Many practitioners believe differentiating
advertising from other forms of marketing is no longer useful
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Functions of Advertising
• Marketing
• Education
• Economic– Reduces cost of personal selling and
distribution
• Social
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Types of Advertising
• Advertising can be classified in several ways– Target audience (consumer or business)– Geographic focus (international, national, or
local/retail)– Purpose (sell a specific product/service or
improve company’s image/influence public opinion)
– Primary or selective demand– Direct or indirect action
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A BRIEF HISTORY OF ADVERTISING (1 of 3)
• Examples date back thousands of years• Printing press allowed creation of new ad media
– Posters, handbills, newspaper ads (like today’s classified ads)
• 1800s – Consumer evolution– Railroad across US– US population doubled– New communication media– More disposable income
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A BRIEF HISTORY OF ADVERTISING (2 of 3)
• Magazines enabled truly national advertising
• Advertising agencies appeared
• 1920s – radio advertising; sponsors supplied programs
• Depression curtailed growth in advertising
• Advertising fortunes parallel social mood of the times
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A BRIEF HISTORY OF ADVERTISING (3 of 3)
• Contemporary advertising– Coping with technological and social change
• Consumer taking more control over media choices
– Traditional advertising model harder to justify– Guerilla marketing: non-traditional marketing
techniques– Online advertising
• Not as effective as initially hoped• Becoming more targeted, more interactive, more engaging• As Internet advertising becomes more effective, more ad
dollars will be spent online
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ADVERTISING IN THE DIGITAL AGE
• Birth of online advertising– 1994, HotWired web site, banner ads
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Audience Control
• Audience continues to take control over media choices– Avoid advertising
• Advertisers reach audiences in other ways– Product placement– Viral advertising– Target search marketing– Buzz marketing
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New Channels
• Digital revolution opens up new advertising avenues– Blogs– Podcasts– Cell phones– Web sites use ads more creatively
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User-Generated Content
• User-generated content popular with advertisers
• Consumers submit home-made commercials– No cost to company– Consumers engage with product– Can create buzz
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ORGANIZATION OF THE CONSUMER ADVERTISING
INDUSTRY
• Three main components of advertising industry
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Advertisers
• Two main types of advertisers– National– Retail (local)
• Basic advertising activities– Plan ads– Budget funds– Coordinate across the organization– Supervise outside agencies, if used– Follow up
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Agencies
• Independent business organization to develop, prepare, place advertising
• Agencies can be classified by the range of services they offer– Full-service agencies– Media buying services– Creative boutiques
• The top 5 mega-agencies are Omnicom, WPP Group, Interpublic, Publicis, Dentsu
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Media
• Four important dimensions vary by medium– Reach– Frequency– Selectivity– Efficiency
• Must consider the inherent characteristics of each medium
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PRODUCING ADVERTISING
• A variety of people work to produce advertising
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Departments and Staff
• Creative services
• Account services– Account executive (AE)
• Marketing services
• Administration
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The Advertising Campaign (1 of 2)
• Chose market strategy– Positioning
• Select main appeal or theme
• Translate theme into various media
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The Advertising Campaign (2 of 2)
• Produce ads– Print: rough layout; comprehensive layout– TV: Storyboard– Web: splash pages, skyscraper ads, floating
ads, wallpaper ads; short versions of TV ads
• Buy space/time
• Execute/evaluate campaign
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Advertising Research
• Formative research– Audience definition– Audience profiling
• Message research
• Tracking studies
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ECONOMICS
• We will examine the economics of the overall industry, then look at how an ad agency makes money
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Advertising Volume in Various Media
• About $280 billion spent in US on advertising in 2006
• TV & newspapers account for about half the total amount spent
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Agency Compensation
• Media commissions
• Agency charges
• Fees
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BUSINESS-TO-BUSINESS ADVERTISING
• Multi-billion dollar industry, with advertising directed at business rather than general consumers
• Four categories– Trade– Industrial– Professional– Agricultural
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Consumer Versus Business-to-Business Advertising
• Target audience much smaller
• Products are technical, complex, expensive
• Buyers are professional purchasing agents– Base decisions on reason and research
• Personal selling plays greater role
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Media
• Personalized media are best
• Business/trade publications account for about 60% of advertising dollars– Horizontal trade magazines– Vertical trade magazines
• Other selective channels also effective– Direct mail & e-mail; trade catalogs, web sites,
mass media (well-placed ads)
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Appeals
• Business ad copy is long, fact-filled, detailed, technical, accurate, complete– Little, if any, emotional appeal– Testimonials, case histories, new-product
news, demonstrations– Some ads use humor, warmth, creativity