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    2007 Thomson South-Western

    Instructor Only Version

    CHAPTER 12

    MakingEffective and

    Professional Oral

    Presentations

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    Chapter 12, Slide 2Mary Ellen Guffey, Essentials of Business Communication, 7e

    Identify

    your

    purpose

    Understandyour

    audience

    Organize

    theconclusion

    Organizethe

    bodyOrganize

    theintroduction

    Getting Readyfor an Oral

    Presentation

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    Chapter 12, Slide 3Mary Ellen Guffey, Essentials of Business Communication, 7e

    Identify Your Purpose

    What do you wantyour audience to

    believe, remember,or do when youfinish?

    Aim all parts of yourtalk toward yourpurpose.

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    Chapter 12, Slide 4Mary Ellen Guffey, Essentials of Business Communication, 7e

    Understand Your Audience

    Friendly, neutral, uninterested,hostile?

    How to gain credibility? How to relate this information to

    their needs?

    How to make them rememberyour main points?

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    Chapter 12, Slide 5Mary Ellen Guffey, Essentials of Business Communication, 7e

    Succeeding With

    Four Audience Types

    Friendly

    Neutral

    Uninterested

    Hostile

    Click icon for more detai ls .

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    Chapter 12, Slide 6Mary Ellen Guffey, Essentials of Business Communication, 7e

    Organize the Introduction

    Capture listeners attention and

    get them involved.

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    Chapter 12, Slide 7Mary Ellen Guffey, Essentials of Business Communication, 7e

    A Promise

    By the end of my talk,

    you will . . . .

    Dramatell a movingstory; describe a problem.

    Eyecontactcommand

    attention by making eyecontact with as manypeople as possible.

    Ten Techniques for Getting

    Your Audiences Attention

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    Chapter 12, Slide 8Mary Ellen Guffey, Essentials of Business Communication, 7e

    Movementleave the lectern area. Move

    toward the audience.

    Questionsask for a show of hands. Use

    a rhetorical question. Demonstrationsinclude a member of

    the audience.

    Samples, gimmicksaward prizes tovolunteer participants; pass out samples.

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    Chapter 12, Slide 9Mary Ellen Guffey, Essentials of Business Communication, 7e

    Visualsuse graphics

    and other visual aids. Dressprofessional

    dress helps you lookmore competent andqualified

    Appeal to the

    audiences self-

    interestaudiencemembers want to know,What's in it for me?

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    Chapter 12, Slide 10Mary Ellen Guffey, Essentials of Business Communication, 7e

    Organize the Introduction

    Capture listeners attention and

    get them involved.

    Identify yourself and establishyour credibility.

    Preview your main points.

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    Patterns for Organizing the

    Body of Your Presentation

    Pattern Example

    Chronology Describe the history of a problem,organized from the first sign of trouble to

    the present.Geography/

    space

    Arrange a discussion of the changingdemographics of the workforce byregions, such as East Coast, West

    Coast, and so forth.Topic/function/

    conventional

    grouping

    Organize a report discussing mishandledairline baggage by the names of airlines.

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    Chapter 12, Slide 13Mary Ellen Guffey, Essentials of Business Communication, 7e

    Pattern Example

    Comparison/

    contrast(pro/con)

    Compare organic farming methods with

    those of modern industrial farming.

    Journalism

    pattern

    Explain how identity thieves ruin yourgood name by discussing who, what,

    when, where, why, and how.

    Value/size Arrange a report describing fluctuationsin housing costs by house value groups(houses that cost $100,000, $200,000,and so forth).

    Importance Organize from most important to leastimportant the reasons a company shouldmove its headquarters to a specific city.

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    Chapter 12, Slide 14Mary Ellen Guffey, Essentials of Business Communication, 7e

    Pattern Example

    Problem/

    solution

    Discuss a problem followed by

    possible solutions.Simple/

    complex

    Organize a report explaining geneticmodification of plants by discussingsimple seed production progressingto complex gene introduction.

    Best case/

    worst case

    Analyze whether two companiesshould merge by presenting the best

    case result (improved market share,profitability, employee morale)opposed to the worse case result(devalued stock, lost market share,

    employee malaise).

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    Chapter 12, Slide 16Mary Ellen Guffey, Essentials of Business Communication, 7e

    Using Verbal Signposts to Transition

    Switching

    Directions I've just discussed three reasons

    for X. Now I want to move on to Y.

    Up to this point, I've concentratedon . . .; now let's look at another

    significant factor . . .

    As you can see, we have two

    primary reasons explaining . . .Summarizing

    Previewing

    Now let's look at three reasons

    for . . .

    My next major point focuses on . . .

    Let me review the two majorfactors I've just covered. . .

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    Chapter 12, Slide 22Mary Ellen Guffey, Essentials of Business Communication, 7e

    Selecting a Slide Template

    You may choose from

    a variety of predesigned

    templates or design

    your own.

    Darker backgrounds arebetter in lighted rooms.

    Lighter backgrounds are

    better in darkened rooms.

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    Chapter 12, Slide 23Mary Ellen Guffey, Essentials of Business Communication, 7e

    Build Bullet Points

    Focus on major concepts only.

    Use concise phrases balanced

    grammatically.Add graphics to illustrate and add

    interest.

    Avoid using too many transitioneffects.

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    Chapter 12, Slide 24Mary Ellen Guffey, Essentials of Business Communication, 7e

    Revising Slide to Improve Bullet

    Points and Add Illustration

    Improves wording andincludes an illustration

    for added punch.

    Does not useparallel wording.

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    Chapter 12, Slide 25Mary Ellen Guffey, Essentials of Business Communication, 7e

    Add Multimedia and Other Effects

    Consider adding sound, animation,and video.

    Include hyperlinks ("hot spots" onthe screen) to jump to sourcesoutside your presentation.

    Avoid too many "bells andwhistles."

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    Chapter 12, Slide 26Mary Ellen Guffey, Essentials of Business Communication, 7e

    Converting a Bulleted List to an

    Animated Diagram

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    Chapter 12, Slide 27Mary Ellen Guffey, Essentials of Business Communication, 7e

    Using a Bar Chart to Illustrate a Concept

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    Chapter 12, Slide 31Mary Ellen Guffey, Essentials of Business Communication, 7e

    Shift the focus from yourself to yourvisual aids.

    Ignore stumbles; keep going. Don't

    apologize. Don't admit you're nervous.

    Feel proud when you finish.

    Reward yourself.

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    Chapter 12, Slide 32Mary Ellen Guffey, Essentials of Business Communication, 7e

    Eight Serious

    Presentation Blunders*

    Being dull. Relying on only one or twoillustrations to make your points.

    Not repeating your main point oftenenough.

    Not answering the audience's mostpressing question: What's in it for me?

    Failing to use signal phrases to focus onmain points.

    *Supplementary lecture. Not included in textbook.

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