chapter 11: controlling work results
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Chapter 11: Controlling Work Results. PMP Study Guide. Chapter 11 Controlling Work Results. Monitor and Control Risks Control Costs Control Schedule Perform Quality Control Verify Scope Control Scope. Monitor and Control Risk. - PowerPoint PPT PresentationTRANSCRIPT
PMP Study Guide
Chapter 11: Controlling Work Results
Chapter 11 Controlling Work Results
• Monitor and Control Risks• Control Costs• Control Schedule• Perform Quality Control• Verify Scope• Control Scope
Monitor and Control Risk
• Involves implementing response plans, tracking and monitoring identified risks, and identifying and responding to new risks as they occur
Monitor and Control Risk
• Tools and techniques:– Risk reassessment– Risk audits– Variance and trend analysis– Technical performance
measurement– Reserve analysis– Status meetings
Monitor and Control Risk
• Risk Monitoring and Control outputs– Risk register updates– Organizational process asset
updates– Change requests– Project management plan updates– Project document updates
Chapter 11 Controlling Work Results
• Monitor and Control Risks• Control Costs• Control Schedule• Perform Quality Control• Verify Scope• Control Scope
Control Costs
• Earned value technique– Planned Value (PV) = Budgeted Cost
of Work Scheduled (BCWS)– Actual Cost (AC) = Actual Cost of Work
Performed (ACWP)– Earned Value (EV) = Budgeted Cost of
Work Performed (BCWP)
Earned Value
Figure 10.1
Earned Value Formulas
• Cost VarianceCV = EV – AC
• Schedule VarianceSV = EV – PV
• Performance Indexes– Cost Performance Index (CPI ) = EV/AC– Cumulative CPI = cumulative
EV/cumulative AC– Schedule Performance Index (SPI) =
EV/PV– Cumulative SPI = cumulative
EV/cumulative PV
Earned Value Formulas (cont.)
• Estimate at Completion– EAC = AC + bottom-up ETC– EAC = AC + BAC – EV– EAC = BAC/cumulative CPI– EAC = AC + [BAC – EV/(cumulative
CPI x cumulative SPI)]
Earned Value Formulas (cont.)
• Estimate to Completion (ETC)– ETC = (BAC – cumulative EV
)/cumulative CPI – ETC = BAC – cumulative EV
• To-complete Performance Index– (BAC – EV)/(BAC – AC)– (BAC – EV)/(EAC – AC)
• Variance at Completion– VAC = BAC – EAC
Chapter 11 Controlling Work Results
• Monitor and Control Risks• Control Costs• Control Schedule• Perform Quality Control• Verify Scope• Control Scope
Control Schedule
• Control Schedule involves determining status of project schedule, if changes have occurred or should occur, and influencing and managing schedule changes
Control Schedule
• Tools and techniques:– Performance reviews– Variance analysis– Project management software– Resource leveling– What-if scenario analysis– Adjusting leads and lags– Schedule compression– Scheduling tool
Chapter 11 Controlling Work Results
• Monitor and Control Risks• Control Costs• Control Schedule• Perform Quality Control• Verify Scope• Control Scope
Perform Quality Control
• Concerned with monitoring work results to assure they comply with standards set out in the quality management plan
• Perform Quality Control should be performed throughout the project to identify and remove causes of unacceptable results
• End result of this process is the end product conforms to the requirements and product description
Perform Quality Control
• Cause-and-effect diagram
• Control charts• Flowcharting• Histogram• Pareto chart
• Run chart• Scatter diagram• Statistical
sampling• Inspection• Approved
change requests review
Tools and Techniques:
Control Chart
Frequency of Failures
11.1
Pareto Diagram
11.2
Scatter Diagram
Chapter 11 Controlling Work Results
• Monitor and Control Risks• Control Costs• Control Schedule• Perform Quality Control• Verify Scope• Control Scope
Verify Scope
• Determines if the work is complete and if it satisfies the project objectives
• Concerned with accepting work results
• Formalizes the acceptance of project scope
Verify Scope
• Inputs include:– Project management plan – Requirements documentation– Requirements traceability matrix– Validated deliverables
• Inspection is the only tool and technique
• Outputs include:– Accepted deliverables– Change requests– Project document updates
Chapter 11 Controlling Work Results
• Monitor and Control Risks• Control Costs• Control Schedule• Perform Quality Control• Verify Scope• Control Scope
Control Scope
• Any changes to agreed-upon WBS is considered a scope change
• Changes in product scope require changes to project scope
Control Scope
• Inputs include:– Project management plan – Work performance information– Requirements documentation– Requirements traceability matrix– Organizational process assets
• Variance analysis is the only tool and technique
• Outputs include:– Work performance measurements– Organizational process assets updates– Change requests– Project management plan updates– Project document updates
Chapter 11 Summary
• Monitor and Control Risks
• Control Costs
• Earned Value Formulas
• Control Schedule
• Control Schedule tools and techniques
• Perform Quality Control
• Verify Scope
• Control Scope