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1 CHAPTER 1 INTRODUCTION 1.1 FOREIGN DIRECT INVESTMENT IN INDIA Foreign Direct Investment is the investment made in production or business by the country in another country by either means of buying a company or expanding its business in the foreign country. It is usually by means of bonds and shares. Generally speaking FDI refers to capital inflows from abroad that invest in the production capacity of the economy and are “usually preferred over other forms of external finance because they are non-debt creating, non-volatile and their returns depend on the performance of the projects financed by the investors. FDI also facilitates international trade and transfer of knowledge, skills and technology.” According to the Financial Times, "Standard definitions of control use the internationally agreed 10 percent threshold of voting shares, but this is a grey area as often a smaller block of shares will give control in widely held companies. Moreover, control of technology, management, even crucial inputs can confer de facto control.” 1.2 TYPES OF FDI a. Horizontal FDI arises when a firm duplicates its home country-based activities at the same value chain stage in a host country through FDI. b. Platform FDI Foreign direct investment from a source country into a destination country for the purpose of exporting to a third country. A STUDY ON RETAILER'S PERCEPTION ABOUT THE FINANCIAL IMPACT OF FOREIGN DIRECT INVESTMENT IN THE RETAIL SECTOR IN TAMILNADU

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Page 1: CHAPTER 1 INTRODUCTION 1.1 FOREIGN DIRECT INVESTMENT … · economic and political regimes there have been changes in the FDI policy too. The industrial policy of 1965, allowed MNCs

1

CHAPTER 1

INTRODUCTION

1.1 FOREIGN DIRECT INVESTMENT IN INDIA

Foreign Direct Investment is the investment made in production or business

by the country in another country by either means of buying a company or

expanding its business in the foreign country. It is usually by means of bonds and

shares. Generally speaking FDI refers to capital inflows from abroad that invest in

the production capacity of the economy and are “usually preferred over other forms

of external finance because they are non-debt creating, non-volatile and their returns

depend on the performance of the projects financed by the investors. FDI also

facilitates international trade and transfer of knowledge, skills and technology.”

According to the Financial Times, "Standard definitions of control use the

internationally agreed 10 percent threshold of voting shares, but this is a grey area as

often a smaller block of shares will give control in widely held companies.

Moreover, control of technology, management, even crucial inputs can confer de

facto control.”

1.2 TYPES OF FDI

a. Horizontal FDI arises when a firm duplicates its home country-based

activities at the same value chain stage in a host country through FDI.

b. Platform FDI Foreign direct investment from a source country into a

destination country for the purpose of exporting to a third country.

A STUDY ON RETAILER'S PERCEPTION ABOUT THE FINANCIAL IMPACT OF

FOREIGN DIRECT INVESTMENT IN THE RETAIL SECTOR IN TAMILNADU

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c. Vertical FDI takes place when a firm through FDI moves upstream or

downstream in different value chains i.e., when firms perform value-

adding activities stage by stage in a vertical fashion in a host country.

1.3 METHODS OF FDI

The foreign direct investor may acquire voting power of an enterprise in an

economy through any of the following methods:

a. by incorporating a wholly owned subsidiary or company anywhere

b. by acquiring shares in an associated enterprise

c. through a merger or an acquisition of an unrelated enterprise

d. participating in an equity joint venture with another investor or enterprise

1.4 HISTORY OF FDI IN INDIA

The initial entry of FDI in India can be loosely considered from the time of

establishment of East India Company of Britain during the colonial era in the 17th

century when the British merchants approached the Mughal Emperor for

establishing factory in Surat city of India. Along with them the British brought on

the Industrial revolution to India which led to development of transportation

(Railways and Roadways) and communication systems albeit for their benefits. The

new innovations and inventions happening around the European countries got

introduced to the Indian subcontinent too.

After the Second World War, many Japanese companies entered the Indian

market and enhanced their trade with India. After our Independence the policy

makers of new India realized the need of foreign investment for development and

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designed the FDI policies aiming it as a medium for bringing in advanced

technologies and gaining valuable foreign exchange resources. With time and as per

economic and political regimes there have been changes in the FDI policy too. The

industrial policy of 1965, allowed MNCs to venture through technical collaboration

in India. Therefore, the government adopted a liberal attitude by allowing more

frequent equity.

With time, economic situations in the country and the outlook of government

in power, the attitudes of the policy makers kept changing towards foreign

companies investing in India.

FDI was introduced in the year 1991 under Foreign Exchange Management

Act (FEMA), by then finance minister Dr. Manmohan Singh. It started with a

baseline of $1 billion in 1990. India is considered as second important destination

for foreign investment. The major sectors that attracted FDI are services,

telecommunication, construction activities and computer software and hardware.

India in 1997 allowed foreign direct investment (FDI) in cash and carry

wholesale. Then, it required government approval. The approval requirement was

relaxed, and automatic permission was granted in 2006. From 2000 to 2010, Indian

retail has attracted about $1.8 billion in foreign direct investment, representing a

very small 1.5% of total investment flow into India.

India has received till now a total foreign investment of US $ 306.88 billion

since 2000 with 94 per cent of the amount coming during the last nine years. In the

period 1999–2004, India received US $ 19.52 billion of foreign investment. In the

period 2004–09, foreign investment in the country touched US$ 114.55 billion,

further increasing to US$ 172.82 billion between 2009–Sept 2013. During FY 2012–

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13, India attracted FDI worth US$ 22.42 billion. Tourism, pharmaceuticals, services,

chemicals and construction were among the biggest beneficiaries.

1.5 FDI APPROVAL ROUTES IN INDIA

In India the FDI is approved in the way of three routes:

1.5.1 AUTOMATIC APPROVAL BY RESERVE BANK OF INDIA(RBI)

a. Automatic approval within period of two weeks (subject to compliance of

norms)

b. Foreign equity up to 24%, 50%, 51%, 74% and 100% depending on industry

category and sector caps.

FDI in sectors/activities to the extent permitted under automatic route does

not require any prior approval either by the Government or RBI. The investors are

only required to notify the Regional office concerned of RBI within 30 days of

receipt of inward remittances and file the required documents with that office within

30 days of issue of shares to foreign investors.

List of activities or items for which automatic route for foreign investment is

not available, include the following:

a. Banking

b. NBFC's Activities in Financial Services Sector

c. Civil Aviation

d. Petroleum Including Exploration/Refinery/Marketing

e. Housing & Real Estate Development Sector for Investment from Persons

other than NRIs/OCBs.

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f. Venture Capital Fund and Venture Capital Company

g. Investing Companies in Infrastructure & Service Sector

h. Atomic Energy & Related Projects

i. Defence and Strategic Industries

j. Agriculture (Including Plantation)

k. Print Media

l. Broadcasting

m. Postal Services

Table 1.1 Automatic route for specified activities subject to Sectoral cap and

Conditions.

Sectors Cap

Airports

Existing

Greenfie

74%

100%

Air Transport Services

Non Resident Indians

Other

100%

49%

Alcohol distillation and brewing 100%

Banking (Private Sector) 74%

Coal and Lignite mining (specified) 100%

Coffee, Rubber processing and warehousing 100%

Construction and Development (Specified projects) 100%

Floriculture, Horticulture and Animal Husbandry 100%

Specified Hazardous chemicals 100%

Industrial Explosives Manufacturing 100%

Insurance 26%

Mining (Precious metals, Diamonds and stones) 100%

Non-banking finance companies ( conditional) 100%

Petroleum and Natural gas

Refining (private companies)

Other areas

100%

100%

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Sectors Cap

Petroleum and Natural gas

Refining (private companies)

Other areas

100%

100%

Power generation, transmission, distribution 100%

Trading

Wholesale cash and carry

Trading of Exports

100%

100%

SEZ’s and Free Trade Warehousing Zones 100%

Telecommunication

Basic and cellular services

ISP with gateways, radio paging, end-end bandwidth

ISP without gateway (specified)

Manufacture of telecom equipment

49%

49%

49%

100%

1.5.2 THE FIPB ROUTE – Processing of non-automatic approval cases

a. FIPB stands for Foreign Investment Promotion Board.

b. Approves all cases where automatic parameters are not met.

c. Processing time 4 to 6 weeks

1.5.2.1 GENERAL PERMISSION OF RBI UNDER FEMA

Indian companies having foreign investment approval through FIPB route do

not require any further clearance from RBI for receiving inward remittance and issue

of shares to the foreign investors. The companies are required to notify the

concerned Regional office of the RBI of receipt of inward remittances within 30

days of such receipt and within 30 days of issue of shares to the foreign investors or

NRIs. Application can be made in Form FC-IL; Plain paper applications carrying all

relevant details are also accepted. No fee is payable.

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1.5.2.2. PROCEDURE UNDER GOVERNMENT APPROVAL

FDI in activities not covered under the automatic route, requires prior

Government approval and are considered by the Foreign Investment Promotion

Board (FIPB). Approvals of composite proposals involving foreign

investment/foreign technical collaboration are also granted on the recommendations

of the FIPB. Application for all FDI cases, except Non-Resident Indian (NRI)

investments and 100% Export Oriented Units (EOUs), should be submitted to the

FIPB Unit, Department of Economic Affairs (DEA), Ministry of Finance.

Application for NRI and 100% EOU cases should be presented to SIA in

Department of Industrial Policy & Promotion.

1.5.2.3. INVESTMENT BY WAY OF SHARE ACQUISITION

A foreign investing company is entitled to acquire the shares of an Indian

company without obtaining any prior permission of the FIPB subject to prescribed

parameters/ guidelines. If the acquisition of shares directly or indirectly results in the

acquisition of a company listed on the stock exchange, it would require the approval

of the Security Exchange Board of India.

1.5.2.4. NEW INVESTMENT BY AN EXISTING COLLABORATOR IN

INDIA

A foreign investor with an existing venture or collaboration (technical and

financial) with an Indian partner in particular field proposes to invest in another

area, such type of additional investment is subject to a prior approval from the FIPB,

wherein both the parties are required to participate to demonstrate that the new

venture does not prejudice the old one.

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1.5.2.5. PARTICIPATION BY INTERNATIONAL FINANCIAL

INSTITUTIONS

Equity participation by international financial institutions such as ADB, IFC,

CDC, DEG, etc., in domestic companies is permitted through automatic route,

subject to SEBI/RBI regulations and sector specific cap on FDI.

1.5.2.6. FDI IN SMALL SCALE SECTOR (SSI) UNITS

A small-scale unit cannot have more than 24 per cent equity in its paid up

capital from any industrial undertaking, either foreign or domestic. If the equity

from another company (including foreign equity) exceeds 24 per cent, even if the

investment in plant and machinery in the unit does not exceed Rs 10 million, the

unit loses its small-scale status and shall require an industrial license to manufacture

items reserved for small-scale sector.

1.5.3 CCFI ROUTE

a. CCFI stands for Cabinet Committee on Foreign Investment

b. Sector not notified in the automatic route

c. Cost of project should be 6000 million or more

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Table 1.2 Table presenting the Prior Approval from FIPB where investment is

above Sectoral caps for activities listed below.

Sectors Cap

Existing Airports 74% to 100%

Asset reconstruction companies 49%

Atomic Minerals 74%

Broadcasting

FM Radio

Cable network

Direct-To-Home (DTH)

Setting up hardware facilities

Uplinking news and current affairs

Uplinking non-news, current affairs TV channel

20%

49%

49%

49%

26%

100%

Cigarette manufacturing 100 %

Courier services other than those under the ambit of Indian

Post Office Act, 1898

100 %

Defense production 26 %

Investment companies in infrastructure / service sector (except

telecom)

49 %

Petroleum and natural gas refining (PSU) 26 %

Tea Sector – including Tea plantation 100 %

Trading items sourced from Small scale sector 100 %

Test marketing for equipment for which company has approval

for manufacture

100 %

Single brand retailing 51 %

Satellite establishment and operations 74 %

Print Media

Newspapers and periodicals dealing with news and current

affairs

Publishing of scientific magazines / specialty journals

periodicals

26 %

100 %

Telecommunication

Basic and unified access services

ISP with gateways, radio paging, end to end bandwidth

ISP with gateway (specified)

49 % to 74 %

49 % to 74 %

49 % to 100%

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Table 1.3 FDI inflows from foreign countries within period 2000-2014

S.No. Name of the

Country Amount of Foreign Direct

Investment Inflows

% age with total

FDI Inflows (+)

(In Rs crore) (In US$ million)

1 Mauritius 395,600.65 82,717.43 35.65

2 Singapore 140,319.70 27,859.61 12.01

3 United Kingdom 105,903.36 21,605.24 9.31

4 Japan 86,267.33 17,205.24 7.41

5 Netherlands 68,169.41 13,206.58 5.69

6 U.S.A 62,942.67 13,117.60 5.65

7 Cyprus 38,065.75 7,834.50 3.38

8 Germany 33,898.73 6,900.32 2.97

9 France 20,991.99 4,255.60 1.83

10 Switzerland 14,013.36 2,851.29 1.23

11 UAE 13,727.15 2,820.50 1.22

12 Spain 9,820.54 1,937.25 0.83

13 South Korea 7,352.88 1,483.76 0.64

14 Italy 7,040.42 1,465.32 0.63

15 Hong Kong 6,160.46 1,266.82 0.55

16 Luxembourg 6,065.09 1,101.80 0.47

17 Sweden 5,124.22 1,069.12 0.46

18 Cayman Islands 4,636.19 1,021.68 0.44

19 Russia 5,034.18 935.68 0.40

20 British Virginia 3,738.75 818.11 0.35

21 Belgium 4,085.59 787.35 0.34

22 Malaysia 3,756.77 722.13 0.31

23 Indonesia 2,891.93 621.47 0.27

24 Poland 3,276.30 615.66 0.27

25 Australia 2,933.75 611.05 0.26

26 Canada 2,436.73 505.53 0.22

27 The Bermudas 2,252.20 502.07 0.22

28 China 2,472.35 447.92 0.19

29 Denmark 1,961.63 397.55 0.17

30 Oman 1,687.93 362.78 0.16

31 Ireland 1,667.12 317.63 0.14

32 Finland 1,562.08 316.22 0.14

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S

S.No.

Name of the

Country

Amount of Foreign Direct

Investment Inflows

% age with total

FDI Inflows (+)

(In Rs crore) (In US$ million)

33 Austria 1,207.14 239.09 0.10

34 South Africa 1,148.06 227.46 0.10

35 Thailand 930.50 179.20 0.08

36 Seychelles 1,060.49 176.16 0.08

37 Norway 835.45 164.15 0.07

38 Chile 710.49 150.23 0.06

39 Morocco 651.82 137.35 0.06

40 British Isles 463.88 100.65 0.04

41 Turkey 478.06 93.32 0.04

42 Taiwan 442.02 88.51 0.04

43 West Indies 348.17 78.28 0.03

44 Mexico 421.32 77.28 0.03

45 Israel 380.16 76.58 0.03

46 Philippines 363.18 63.75 0.03

47 Virgin

Islands(US)

273.83 49.95 0.02

48 St. Vincent 254.02 49.67 0.02

49 Saudi Arabia 227.61 46.50 0.02

50 New Zealand 218.29 44.38 0.02

51 Panama 189.51 41.30 0.02

52 Bahamas 186.76 38.09 0.02

53 Korea(North) 187.77 37.04 0.02

54 Bahrain 169.11 35.67 0.02

55 Sri Lanka 163.36 33.55 0.01

56 Saint Kitts &

Nevis

147.88 33.53 0.01

57 Channel Islands 172.43 31.78 0.01

58 Portugal 155.04 30.92 0.01

59 Jordan 156.47 28.80 0.01

60 Kazakhstan 134.16 26.11 0.01

61 Kuwait 129.83 25.73 0.01

62 Brazil 110.49 22.61 0.01

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S

.No.

Name of the

Country

Amount of Foreign Direct

Investment Inflows

% age with total

FDI Inflows (+)

(In Rs crore) (In US$ million)

63 Kenya 102.31 21.71 0.01

64 Iceland 93.72 21.14 0.01

65 Gibraltar 85.14 19.75 0.01

66 Czech Republic 83.08 18.71 0.01

67 Hungary 88.39 16.85 0.01

68 Isle of Man 82.11 15.56 0.01

69 Liberia 64.54 14.56 0.01

70 Malta 65.40 14.05 0.01

71 Nigeria 64.44 12.90 0.01

72 Belarus 50.44 12.26 0.00

73 Argentina 46.35 10.17 0.00

74 Liechtenstein 47.42 9.45 0.00

75 Myanmar 35.75 8.96 0.00

76 Slovenia 40.58 8.49 0.00

77 Romania 33.19 6.26 0.00

78 Ghana 31.27 6.20 0.00

79 Maldives 26.81 5.83 0.00

80 Belize 25.37 5.56 0.00

81 Slovakia 23.06 5.29 0.00

82 Rep. of Fiji

Islands

22.30 5.07 0.00

83 Qatar 27.12 4.94 0.00

84 Tunisia 19.84 4.31 0.00

85 Guernsey 23.53 4.25 0.00

86 Scotland 18.65 3.93 0.00

87 Greece 20.05 3.92 0.00

88 Uruguay 16.87 3.77 0.00

89 Egypt 15.53 2.93 0.00

90 Bermuda 16.88 2.75 0.00

91 West Africa 12.31 2.47 0.00

92 Trinidad &

Tobago

12.73 2.34 0.00

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S

S.No.

Name of the

Country

Amount of Foreign Direct

Investment Inflows

% age with total

FDI Inflows (+)

(In Rs crore) (In US$ million)

93 Nepal 9.68 2.02 0.00

94 Yemen 7.74 1.87 0.00

95 Tanzania 7.47 1.60 0.00

96 Monaco 7.49 1.52 0.00

97 SAN MARINO 9.41 1.52 0.00

98 Lebanon 7.01 1.24 0.00

99 Colombia 5.40 1.18 0.00

100 Ukraine 5.06 1.12 0.00

101 Uganda 5.06 1.10 0.00

102 Cuba 4.73 1.04 0.00

103 Guyana 4.60 1.00 0.00

104 Vanuatu 4.41 0.94 0.00

105 Togolese

Republic

4.28 0.80 0.00

106 Iran 3.30 0.57 0.00

107 Congo (DR) 2.41 0.54 0.00

108 Croatia 2.29 0.52 0.00

109 Jamaica 2.70 0.50 0.00

110 Aruba 1.96 0.43 0.00

111 Bulgaria 2.04 0.42 0.00

112 Vietnam 1.63 0.32 0.00

113 Estonia 1.33 0.30 0.00

114 Anguilla 1.47 0.29 0.00

115 Yugoslavia 1.13 0.24 0.00

116 Iraq 1.02 0.22 0.00

117 Zambia 0.83 0.17 0.00

118 Peru 0.77 0.14 0.00

119 Latvia 0.52 0.10 0.00

120 Suriname 0.54 0.09 0.00

121 Libya 0.28 0.07 0.00

122 Mongolia 0.27 0.06 0.00

123 Sudan 0.24 0.05 0.00

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S

S.No.

Name of the

Country

Amount of Foreign Direct

Investment Inflows

% age with total

FDI Inflows (+)

(In Rs crore) (In US$ million)

124 Costa Rica 0.23 0.04 0.00

125 Bangladesh 0.16 0.03 0.00

126 Afghanistan 0.12 0.03 0.00

127 Botswana 0.13 0.02 0.00

128 St. Lucia 0.06 0.01 0.00

129 Georgia 0.02 0.00 0.00

130 East Africa 0.02 0.00 0.00

131 Cameroon 0.01 0.00 0.00

132 Bolivia 0.01 0.00 0.00

133 Kyrgyzstan 0.01 0.00 0.00

134 Djibouti 0.00 0.00 0.00

135 Paraguay 0.00 0.00 0.00

136 Muscat 0.00 0.00 0.00

137 Venezuela 0.00 0.00 0.00

138 Barbados 0.00 0.00 0.00

139 Mozambique 0.00 0.00 0.00

140 Senegal 0.00 0.00 0.00

141 FII's 0.25 0.06 0.00

142 NRI ‘*’ 20,383.66 4,684.25 2.02

143 Country Details

Awaited

30,875.

37

6,964.32 3.00

SUB-TOTAL 1,130,836.85 232,053.54 100.00

144 RBI’S- NRI

SCHEMES

(2000-2002)

533.06 121.33 -

GRAND TOTAL 1,131,369.91 232,174.87 -

Source: dipp.nic.in

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Table 1.4: Sector wise FDI inflows from 2000-2014

S.No Sector Amount of FDI Inflows % age with total

FDI Inflows (+) (In Rs crore) (In US$ million)

1 Services Sector* 192,935.93 40,684.98 17.53

2 Construction

Development: Townships,

housing, built-up

infrastructure and

construction-development

projects

111,967.75 23,874.10 10.29

3 Telecommunications 81,406.50 16,628.12 7.17

4 Computer Software &

Hardware

62,202.41 13,238.58 5.70

5 Drugs & Pharmaceuticals 62,589.38 12,688.71 5.47

6 Automobile Industry 54,469.17 10,846.71 4.67

7 Chemicals (Other Than

Fertilizers)

47,718.48 10,081.24 4.34

8 Power 45,112.11 9,309.96 4.01

9 Metallurgical Industries 39,432.69 8,271.39 3.56

10 Hotel & Tourism 38,701.59 7,532.35 3.25

11 Petroleum & Natural Gas 31,620.00 6,514.65 2.81

12 Trading 32,723.83 6,273.74 2.70

13 Food Processing Industries 35,494.50 6,076.58 2.62

14 Information &

Broadcasting (Including

Print Media)

18,351.26 3,762.42 1.62

15 Electrical Equipments 17,888.34 3,720.22 1.60

16 Non-Conventional Energy 17,656.20 3,381.92 1.46

17 Industrial Machinery 15,947.22 3,117.39 1.34

18 Cement And Gypsum

Products

14,000.92 2,984.29 1.29

19 Construction

(Infrastructure) Activities

13,410.11 2,698.06 1.16

20 Consultancy Services 13,256.15 2,681.03 1.16

21 Miscellaneous Mechanical

& Engineering Industries

12,459.57 2,644.02 1.14

22 Hospital & Diagnostic

Centres

12,707.75 2,494.98 1.08

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S.No Sector Amount of FDI Inflows

% age with total

FDI Inflows (+)

(In Rs crore) (In US$ million)

23 Fermentation Industries 10,849.66 2,056.60 0.89

24 Agriculture Services 8,533.21 1,729.13 0.75

25 Ports 6,719.33 1,635.40 0.70

26 Rubber Goods 8,829.20 1,623.78 0.70

27 Textiles (Including

Dyed,Printed)

7,333.60 1,495.07 0.64

28 Mining 7,224.17 1,467.89 0.63

29 Electronics 6,667.80 1,403.74 0.60

30 Sea Transport 6,422.60 1,348.83 0.58

31 Prime Mover (Other Than

Electrical Generators)

6,019.30 1,155.43 0.50

32 Education 4,981.31 964.03 0.42

33 Paper And Pulp (Including

Paper Products)

4,242.02 896.52 0.39

34 Medical And Surgical

Appliances

4,511.65 871.58 0.38

35 Soaps, Cosmetics & Toilet

Preparations

4,333.18 833.03 0.36

36 Machine Tools 3,438.40 699.69 0.30

37 Ceramics 3,115.75 666.58 0.29

38 Railway Related

Components

3,393.95 629.00 0.27

39 Air Transport (Including

Air Freight)

2,560.47 537.03 0.23

40 Diamond,Gold Ornaments 2,185.91 453.41 0.20

41 Vegetable Oils And

Vanaspati

2,248.71 442.98 0.19

42 Glass 2,207.85 434.28 0.19

43 Printing Of Books

(Including Litho Printing

Industry)

2,167.53 420.58 0.18

44 Agricultural Machinery 1,832.15 365.79 0.16

45 Fertilizers 1,544.20 319.57 0.14

46 Commercial, Office &

Household Equipments

1,443.00 297.56 0.13

47 Earth-Moving Machinery 1,062.80 222.43 0.10

48 Scientific Instruments 951.51 170.46 0.07

49 Retail Trading (Single

Brand)

842.53 159.17 0.07

50 Leather, Leather Goods

And Pickers

659.57 129.77 0.06

51 Tea And Coffee

(Processing &

Warehousing Coffee &

Rubber)

489.53 107.08 0.05

52 Timber Products 440.51 86.41 0.04

53 Dye-Stuffs 417.28 74.38 0.03

54 Photographic Raw Film

And Paper

273.76 67.29 0.03

55 Industrial Instruments 310.56 67.06 0.03

56 Boilers And Steam

Generating Plants

314.80 63.33 0.03

57 Sugar 267.39 55.90 0.02

58 Glue And Gelatin 177.82 32.39 0.01

59 Coal Production 119.19 27.73 0.01

60 Mathematical, Surveying

And Drawing Instruments

39.80 7.98 0.00

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17

Source: dipp.nic.in

Table 1.5: Total FDI inflows (from April, 2000 to September, 2014):

1

1

CUMULATIVE AMOUNT OF FDI

INFLOWS (Equity inflows + ‘Re-invested

earnings’ +‘Other capital’)

- US$ 345,073

Million

2

2

CUMULATIVE AMOUNT OF FDI

EQUITY INFLOWS (excluding, amount

remitted through RBI’s-+NRI Schemes)

Rs.1,130,837

crore

US$ 232,054

Million

Source: dipp.nic.in

1.6 FDI IN CHINA

China, one of the developing country in the world has a major share of

FDI for the past 30 years. China initially utilized the official borrowing from the

World Bank, Asian Development bank and through bilateral development. However,

in 1990 it started FDI with a base of less than $19 billion. China’s major two ways

of FDI was in the form of Foreign Sole ownership and by joint ventures. The

Government passed the Joint venture law in 1979 and establishment of Special

Economic Zones (SEZ’s) in 1980. The main role of FDI has been its involvement in

production by means of foreign invested firms. It helped to develop the domestic

industries, re-organize capital and labour within factories, improve the quality of

S.No Sector Amount of FDI Inflows % age with total

FDI Inflows (+) (In Rs crore) (In US$ million)

61 Defense Industries 24.36 4.94 0.00

62 Coir 22.05 4.07 0.00

63 Miscellaneous Industries 39,566.58 8,520.23 3.67

Sub-Total 1,130,836.85 232,053.54 100.00

64 RBI’S- NRI Schemes

(2000-2002)

533.06 121.33 -

Grand Total 1,131,369.91 232,174.87 -

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existing products and the export factors. However, the investment policy was biased

towards southeast coastal region – Hong Kong and Macau.

1.6.1 CHINA – FACTORS FAVORED THE FOREIGN MARKETS

When the American and European countries decided to invest their funds in

developing countries mostly the Asian countries, China attracted the most with its

factors. In General, China had a huge manufacturing base which helped to improve

their markets. The major factors are as follows:

Huge markets

Internationalization

Factors favoured FDI Competitive spirit

In China Production cycle model

Cheap and well educated labour

Economic & Government policies.

The other important factors that attracted China was the preferential tax

treatments, flexible contractual forms and establishment of Special Economic Zones

(SEZ’s) created by the Chinese Government.

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Fig – 1.1: FDI Inflows 2010 Estimates

Fig 1.1 explains that China attracted $105.7 billion through FDI in 2010. This is the

first time FDI in China crossed the $100 billion mark

1.6.2. FDI IN RETAIL SECTOR

The Chinese government allowed FDI in retail sector in the year 1992 with a

cap of 26%. After a gap of 10 years the cap was raised to 49% and in the year 2004

it was raised to 100%. The main motive of this gap was primarily to protect the local

retailers and at the same time to enjoy the benefits out of the foreign markets and

technology without harming the former. They allowed FDI only in selected cities

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like Beijing, Shanghai, and Shenzhen. Again it was permitted only in those places in

these cities, where there will be no competition to the local retailers from them. In

this way they achieved the success of protecting and establishing the local retailers

also.

Table 1.6: Preliminary Chinese Provincial Retail Statistics (2011)

(Source: China’s National Bureau of Statistics)

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Table 1.6 explains the list of provinces with their retail sales and growth rate for

2011.

1.6.3. IMPACT OF FDI IN RETAIL SECTOR IN CHINA

Farmers

Impact of FDI in Local Retailers

China Technology

Export Market

1.6.3.1 FARMERS

The introduction of foreign investments into retailing didn’t have much

impact on the share of the farmer. In fact it increased the size of the land holding of

the farmers. The farmers in china had land about 0.6 to 0.13 hectare each. With the

increasing employment opportunities in cities and growing development there, most

of the farmers moved their shift base to cities for better work by renting their land to

the necessary farmers who do agriculture for their living. Since the local farmers

always had their own set of customers who purchased from them on the daily basis,

it helped them to increase the production to meet the customers need with less price

compared to supermarkets.

1.6.3.2 LOCAL RETAILERS:

The Government’s step to protect the local retailers by increasing the

percentage of FDI with a gap of years, has definitely helped them. The introduction

of FDI in retail in China is definitely a threat to local retailers as the foreign

countries can provide cheap products with better quality and technology to the

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consumers which is absent in the former market. But with this step from the

Government, the organized retail shops were able to understand and adapt the

strategies from the foreign markets without hurry. Since 1992, retail sector has

attracted huge investments, but without affecting the unorganized retail shops. In

fact, number of small Chinese outlets has increased to around 2.5 million from 1.9

million. Today the major share of the retail market are enjoyed by the local retail

companies and no more they consider the foreign investment as threat.

Fig 1.2: China Retail Market Share

Fig 1.2 explains about the retail market share of China which comprises of 80%

unorganized market and 20% of organized market.

1.6.3.3 TECHNOLOGY

Technology plays a vital role in the developed countries. With the

introduction of FDI in China, the local retailers were able to understand the latest

technology used by the foreign investors and in turn it helped them to develop the

local markets by means of technology transfer.

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1.6.3.4 EXPORT MARKET

The latest technology, improved markets, efficient methods, quality products

helped china to improve their export markets.

1.6.4 THE RETAIL GIANTS IN CHINA

The main foreign retail giants in China are Tesco (U.K.), Walmart (U.S.),

Carrefour (France) and Metro (Germany). All these retail giants opened their

hypermarkets which is a large store that combines a traditional discount store and

supermarket. These hypermarkets attracted the Chinese as they provide food and

general merchandise at low prices and under one roof.

Among these, Walmart and Carrefour are the two largest retailers in the

world and pioneers in the globalization of the retail industry. Carrefour first opened

its hypermarket in mainland China in the year 1995, and Walmart followed in 1996.

By 2010, Carrefour operated 157 stores and Walmart 178 stores.

1.6.5 THE CURRENT SCENARIO OF RETAIL MARKET IN CHINA:

Shi Yongheng, an economics professor from Tsinghua University who has

studied the role of FDI in China’s retail sector, told The Hindu in an interview in

Sep 2012, that he believed that farmers and small retailers had, on the whole,

benefited from the allowing of FDI which had improved logistics and procurement

in the supply chain, even if many had indeed moved out of their jobs to cities as the

sector underwent a reorganisation.

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Mr. Shi and most Chinese economists welcomed the reorganisation in the

sector, seeing it as employing too many people and too inefficient. In 2011, China’s

urban population exceeded its rural population for the first time.

Fig 1.3: China Retail Sales YOY

Fig 1.3 explains that according to National Bureau of statistics of China, the retail

sales in China increased to 13.70% in November 2013. Whereas, the retail sales in

China year-over-year averaged to 15.15% from 2010 until 2013, with the all-time

high of 19.90% in January 2011 and a record low of 11.60% in February 2011. In

China, the year-over-year change in Retail sales compares the aggregated sales of

retail goods and services during a certain month to the same month a year ago.

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1.7 FDI IN INDONEASIA:

Similar to India and China, Indonesia has a huge population (fourth largest in

the world) with a large number of middle-income consumers and is considered to be

an attractive retail market. Indonesians are known to have a healthy appetite for

imported goods and this sector has seen rapid growth and modernisation.

The Indonesian Government opened the Agriculture sector for foreign

investments in 2010 by issuing a presidential decree wherein it stated that foreign

investors can own up to 49% of food plantation business. By this move it expected

to encourage cash inflow into one of its priority projects, the vast Merauke food

estate in Papua in eastern Indonesia.

Similar to India, agriculture sector is a major contributor to the GDP of

Indonesia and employs a large number of people. Historically, Indonesia’s economy

has relied on agriculture – small-scale farming, large scale plantations and fishing.

In early 2000s, Indonesian Government lifted a number of restrictions on

foreign investment and participation in the retail sector. Since then, Indonesia saw

rapid expansion in retail sector with the emergence of a large number of modern

retail outlets – Supermarkets, Hypermarkets and mini-markets. Currently, Indonesia

has a high proportion of modern retail outlets than in India (Indonesia’s 37% Vs.

India’s 4%). Currently, modern retail is most visible in the densely populated cities

like Jakarta, Surabaya and Bandung.

Although Indonesia is an archipelago where transportation of food and other

goods is restricted and challenging, it has well developed cold storage system which

is maintained by the foreign investors and local wholesalers alike.

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In the past few years, with the development and establishment of

supermarkets, the supermarkets have emerged as major buyers from the farmers.

The supermarkets have acted as a mediator in bringing the consumers and farmers

closer. The supermarkets have influenced the procurement system in Indonesia and

have enforced quality standards for the farmers. The local traders and wholesalers

(middlemen) have been by-passed and farmers have directly benefited from this.

The consumers too have benefited from the supermarkets which have provided

better price, choice, quality, hygienic packaging for the products.

Fig 1.4: Sector wise factors attracting foreign investors

Source: Indonesia Investment Coordinating Board (BKPM)

The above fig 1.4 explains that mining and quarrying is the most attractive sector for

foreign investors followed by transport and manufacturing

1.7.1 FDI INFLOWS TILL 2014:

Foreign direct investment; net inflows (% of GDP) in Indonesia was last

measured at 2.27 in 2011, according to the World Bank. Foreign direct investment

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are the net inflows of investment to acquire a lasting management interest (10

percent or more of voting stock) in an enterprise operating in an economy other than

that of the investor. It is the sum of equity capital, reinvestment of earnings, other

long-term capital, and short-term capital as shown in the balance of payments.

Fig 1.5: FDI Net Inflows till 2014

Source: www.tradingeconomics.com

This fig 1.5 shows net inflows (new investment inflows less disinvestment) in the

reporting economy from foreign investors, and is divided by GDP.

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Table 1.7: World Bank Indicators - Indonesia - Balance Of Payments (BoP)

Particulars 1990 2000 2010

Trade in services (% of

GDP) in Indonesia 7.5 12.6 6.1

Communications; computer; etc. (% of

service imports; BoP) in Indonesia 36.2 51.8

Income payments (BoP; US

dollar) in Indonesia 5599000000.0 10900883886.1 22679589881.4

Imports of goods and services (BoP;

US dollar) in Indonesia 27511000000.0 56002459130.4 153536398207.8

Insurance and financial services (% of

service imports; BoP) in Indonesia 3.9 2.1 6.2

Particulars 1990 2000 2010

Goods imports (BoP; US

dollar) in Indonesia 21455000000.0 40365376000.0 127447053592.3

Service imports (BoP; US

dollar) in Indonesia 6056000000.0 15637083130.4 26089344615.5

Royalty and license fees; payments

(BoP; US dollar) in Indonesia 1616459043.2

Imports of goods; services and income

(BoP; US dollar) in Indonesia 33110000000.0 66903343016.5 176215988089.2

Transport services (% of service

imports; BoP) in Indonesia 46.2 25.7 33.2

Source: www.tradingeconomics.com

The table 1.7 explains the balance of payments of Indonesia from 1990 to 2010.

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Fig 1.6: Major foreign investors to Indonesia

Source: Indonesia Investment Coordinating Board (BKPM)

The above fig 1.6 explains about the major foreign investors to Indonesia.

1.8 RETAILING

Retail is the sale of goods and services from individuals or businesses to the

end-user. Retailers are a part of an integrated system called the supply chain. A

retailer purchases goods or products in large quantities from manufacturers directly

or through a wholesale, and then sells smaller quantities to the consumer for a profit.

Retailing includes subordinated services, such as delivery. The term "retailer"

is also applied where a service provider services the needs of a large number of

individuals, such as for the public.

Retailing is a commercial transaction in which a buyer intends to consume

the good or service through personal, family, or household use.

1.9 EVOLUTION OF INDIAN RETAIL

Retailing is one of the biggest sectors and it is witnessing revolution in India.

The new entrant in retailing in India signifies the beginning of retail revolution.

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India's retail market has grown tremendously in the past few years According to AT

Kearney, The Windows of Opportunity shows that Retailing in India was at opening

stage in 1995 and now it peaked in 2006. The origins of retailing in India can be

traced back to the emergence of Kirana stores and mom-and-pop stores. These stores

used to cater to the local people. Eventually the government supported the rural

retail and many indigenous franchise stores came up with the help of Khadi &

Village Industries Commission. The economy began to open up in the 1980s

resulting in the change of retailing. The first few companies to come up with retail

chains were in textile sector, for example, Bombay Dyeing, S Kumar's, Raymond’s,

etc. Later Titan launched retail showrooms in the organized retail sector. With the

passage of time new entrants moved on from manufacturing to pure retailing.

Until the 1990s, regulations prevented innovation and entrepreneurship in

Indian retailing. Some retails faced complying with over thirty regulations such as

"signboard licenses" and "anti-hoarding measures" before they could open doors or

new outlets. There were taxes for moving goods to states, from states, and even

within states in some cases. Farmers and producers had to go through middlemen to

make their products available to consumers. The logistics, transportation facilities

and infrastructure was very poor, with losses to the producers exceeding 30 per cent.

Through the 1990s, the Indian government introduced widespread free market

reforms, including some related to retail. Since then there has been widespread

changes in the way Indian consumers shop. Between 2000 to now, consumers in

select Indian cities have gradually begun to experience the quality, choice,

convenience and benefits of organized retail industry.

The size of Indian retail market in 2010 was estimated at US$ 353 billion and

by 2014, it is expected to increase up to US$ 543 billion. Further, the estimated

value of current size of Indian retail market is about 500 billion USD and by 2020 its

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value is pegged to be at 1.3 trillion USD. Over 20 per cent of India's gross domestic

product (GDP) is contributed by retail sector and in total employment it contributes

eight percent. India is Home to one of the top five retail markets in the world and in

retail, India offers immense scope of growth and opportunities. According to A T

Kearney’s Global Retail Development Index (GRDI) 2013, the global slowdown has

impacted India’s growth also and as a result India’s growth rate fell from a 10 year

average of 7.8 percent to 5 percent and in GRDI ranking India slipped to 14th.

India’s previous low ranking was 6th place in the inaugural Index in 2002 but in

2009 it stood first. However the GRDI report points out some positive factors

leading to optimistic expectations. These factors are: strong long-term fundamentals

and young increasingly brand and fashion conscious population. The report projects

14 to 15 percent growth per year in retail sector through 2015 and due to more

urbanization and more potential new investment by retailers, expects a higher

proportion of modern retail which is 7 percent in 2012.

Table 1.8: Share of Retail Trade in Gross Domestic Product (G.D.P)

Year % age share of Retail Sector

2007 8%

2009 12%

2011 22%

Source: AT Kearney

The above table 1.8 explains about the share of retail trade towards country’s GDP.

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Fig1.7: Retail market size in India

Source: IBEF

Fig 1.7 explains the market size of Indian retail industry. The total market size was

US$ 490 billion in 2013, registering a CAGR of 6.1 per cent since 1998.

1.10 TYPES OF RETAILING

The total retail sector in India can be divided into organized and

unorganized sectors. The trading activities undertaken by licensed retailers are

categorized as organized retailing. Licensed retailers are those who are registered for

sales tax, income tax, etc. These include the corporate backed hyper markets and

retail chains, and also the privately owned large retail businesses. Unorganized retail

or traditional retail on the other hand, include a large number of small retailers that

consists of local kirana shops, owner manned general stores, chemists, footwear

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shops, apparel shops, paan and beedi (local betel leaf and tobacco) shops, hand cart

hawkers, pavement vendors, etc.

Table 1.9: Share of Organized Retail Sector in Total Retail Trade

Year % age share of Organized Retail Sector Source

2005 3.5% AT Kearney

2008 5% MC - Kinsey & Company

2010 8% AT Kearney

2013 10% AT Kearney

The table 1.9 explains about the share of organized retail sector in the retail sector.

1.11 TYPES OF RETAILERS:

There are 7 main types of retailers which can be defined by the size of their

business and the way they in which they sell their products.

1.11.1 DEPARTMENT STORE

This type of retailer is often the most complex offering a wide range of

products and can appear as a collection of smaller retail stores managed by one

company. The department store retailers offer products at various pricing levels.

This type of retailer adds high levels of customer service by adding convenience

enabling a large variety of products to be purchased from one retailer.

1.11.2 SUPERMARKETS

Generally this type of retailer concentrates in supplying a range of food and

beverage products. However many have now diversified and supply products from

the home, fashion and electrical products markets too. Supermarkets have significant

buying power and therefore often retail goods at low prices.

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1.11.3 WAREHOUSE RETAILERS

This type of retailer is usually situated in retail or Business Park and where

premises rents are lower. This enables this type of retailer to stock, display and retail

a large variety of good at very competitive prices.

1.11.4 SPECIALITY RETAILERS

Specializing in specific industries or products, this type of retailer is able to

offer the customer expert knowledge and a high level of service. They also add

value by offering accessories and additional related products at the same outlet.

1.11.5 E-TAILER

This type of retailer enables customers to shop on-line via the internet and

buy products which are then delivered. This type of retailer is highly convenient and

is able to supply a wider geographic customer base. E-tailers often have lower rent

and overheads so offer very competitive pricing.

1.11.6 CONVENIENCE RETAILER:

Usually located in residential areas this type of retailer offers a limited range

of products at premium prices due to the added value of convenience.

1.11.7 DISCOUNT RETAILER:

This type of retailer offers a variety of discounted products. They offer low

prices on less fashionable branded products from a range of suppliers by reselling

end of line and returned goods at discounted prices.

1.12 MAJOR RETAILERS IN INDIA:

Some of the major retailers in India are as follows:

a. REI AGRO LTD Retail: 6TEN and 6TEN Kirana stores

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b. Future Groups-Formats: Big Bazaar, Food Bazaar, Pantaloons, Central,

Fashion Station, Brand Factory, Depot, All, E-Zone etc.

c. Raymond Ltd.: Textiles, The Raymond Shop, Park Avenue, Park Avenue

Woman, Parx, Colourplus, Neck Ties & More, Shirts & More etc.

d. Fabindia: Textiles, Home furnishings, handloom apparel, Jewellery

e. RP-Sanjiv Goenka Group Retail-Formats: Spencer’s Hyper, Spencer’s

Daily, Music World, Au Bon Pain (Internaional bakery cafeteria), Beverly

Hills Polo Club

f. The Tata Group-Formats: Westside, Star India Bazaar, Steeljunction,

Landmark, Titan Industries with World of Titans showrooms, Tanishq

Outlets, Croma.

g. Reliance Retail-Formats: Reliance MART, Reliance SUPER, Reliance

FRESH, Reliance Footprint, Reliance Living, Reliance Digital, Reliance

Jewellery, Reliance Trends, Reliance Autozone, iStore

h. Reliance ADAG Retail-Format: Reliance World

i. K Raheja Corp Group-Formats: Shoppers Stop, Crossword, Hyper City,

Inorbit Mall

j. Nilgiri’s-Formats: Nilgiris’ Supermarket chain

k. Marks & Spencer: Clothing, Lifestyle products, etc.

l. Lifestyle International-Lifestyle, Home Centre, Max, Fun City and

International Franchise brand stores.

m. Pyramid Retail-Formats: Pyramid Megastore, TruMart

n. Next retail India Ltd (Consumer Electronics

o. Vivek Limited Retail Formats: Viveks, Jainsons, Viveks Service Centre,

Viveks Safe Deposit Lockers

p. PGC Retail -T-Mart India, Switcher , Respect India ,Grand India Bazaar

,etc.,

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q. Subhiksha-Formats: Subhiksha supermarket pharmacy and telecom

discount chain.

r. Trinethra- Formats: Fabmall supermarket chain and Fabcity hypermarket

chain

s. Vishal Retail Group-Formats: Vishal Mega Mart

t. BPCL-Formats: In & Out

u. German Metro Cash & Carry

v. Shoprite Holdings-Formats: Shoprite Hyper

w. Paritala stores bazar: honey shine stores

x. Aditya Birla Group – “More” Outlets

y. Kapas- Cotton garment outlets

z. Nmart Retails

1.13 GROWTH OF ORGANIZED RETAIL SECTOR:

Fig 1.8: Indian Retail market share and Indian Retail Market Segment

Source: IBEF

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The above fig 1.8 explains the Indian retail market share and the market segments in

retail sector.

Fig 1.9: Investment options in organized retail India

Source: IBEF

The above fig 1.9 explains that Real estate's retail component is an attractive

opportunity, which is currently attracting 29 per cent of total investment in real

estate.

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Fig 1.10: Mall space breakup in India

Source: IBEF

The fig1.10 explains the space break up in mall. Hypermarkets would be the largest

retail segment, accounting for 21 per cent of total retail space by 2013-14.

Fig 1.11: Indian retail industry break-up by revenues

Source: IBEF

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The Fig 1.11 explains the revenue break up from each market. In 2013, food &

grocery accounted for nearly 69 per cent of total revenues in the retail sector, followed by

apparel (8 per cent).

1.14 KEY DRIVERS OF THE INDIAN RETAIL INDUSTRY

The Indian retail industry has seen tremendous growth in the past ten years.

The growth has been so phenomenal that many big players in India (like Tata group,

Reliance and Mahindra) have entered this segment. This kind of growth is mainly

attributed to the increase in the buying power of the end consumer who now have

more expendable money at their disposal. India has seen emergence of nuclear

family structure (deviating from the traditional joint family structure) with increase

in double-income in the households. People have now exposure to foreign trends

and many travel frequently to other developed countries. With the Government

policies also encouraging women to contribute to the development of the country

during the 80s and 90s, India has seen significant raise in the working population.

Hence the demand as well as expenditure on luxury items has seen an unprecedented

increase. Many of the current youth are brand conscious and are willing to spend

more on imported branded goods. Supporting the trend, the Government policies

have also been inclined towards globalization and Indian has slowly opened its

doors to foreign companies for investment and to set up factories. The real estate has

also benefited with the advent of foreign companies setting up factories in India with

Government allocating SEZs for such purposes where both local people and the

investing companies have benefitted. This has led to settlements of people and

urbanization of many cities and towns at an accelerated pace.

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1.15 BOTTLENECKS

The above contributing factors being said, it is also to be noted that India is

not fully prepared for the investment by foreign companies. The main problem areas

have been lack of efficient supply-chain management system, shortage of trained

manpower and lack of proper storage infrastructure. Due these factors India is still a

long way in meeting international standards. The Government hopes that

encouraging FDI will slowly and steadily improve and plug the gaps in our retailing

system. In the long term it is expected that both people and the foreign companies

will benefit.

1.16 CHAPTERISATION:

Chapter I deals with the introduction to Foreign Direct Investment (FDI),

FDI in China and Indonesia and about the retailing sector.

Chapter II deals with the literature review collected on FDI, FDI in other

countries, Retailing, FDI in retail and review from other similar studies.

Chapter III is about the background history of FDI in Retail sector in India

by giving brief explanation about single brand and multi brand retailing, scenarios

from consumer, small medium and large scale industries and consumers. An

overview about FDI in retail sector in Tamil Nadu is also discussed with a case

study.

Chapter IV explains the statement of problem, objective of this study, the

research design, sample design and the sampling techniques used to carry out the

study with a detailed explanation.

Chapter V focuses on about the data analysis and interpretation for the

collected data using various statistical techniques.

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Chapter VI deals with the findings of the data and the conclusions to be

drawn based on it.

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CHAPTER II

LITERATURE REVIEW

2.1 INTRODUCTION

A literature review is an evaluative report of information found in the

literature related to the selected area of study. The review should describe, summarize,

evaluate and clarify this literature. It should give a theoretical base for the research.

Literature reviewed typically includes scholarly journals, scholarly books,

authoritative databases and primary sources. Sometimes it includes newspapers,

magazines, other books, films, and audio and video tapes, and other secondary

sources.

a. Primary sources are the origin of information under study, fundamental

documents relating to a particular subject or idea. Often they are first-hand

accounts written by a witness or researcher at the time of an event or

discovery. These may be accessible as physical publications, as

publications in electronic databases, or on the Internet.

b. Secondary sources are documents or recordings that relate to or discuss

information originally presented elsewhere. These, too, may be accessible

as physical objects or electronically in databases or on the Internet.

2.2 BASIS OF THE PRESENT REVIEW

The FDI in retail is creating quite a stir across the various sections of the

society. Though an investment from a foreign country will help to develop the growth

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of the economy, unless a proper analysis is done a complete picture cannot be framed.

So this present review is an attempt to synthesize the previous work done by others

on foreign direct investment in retail to enhance the study in a prospective way by

classifying it in broader categories.

It is beyond the scope of the thesis to descriptively report all the papers listed

under various categories. An attempt is made to portray the entire literature in a

condensed frame work.

2.3 FOREIGN DIRECT INVESTMENT (FDI)

Kamlesh Gakhar (2006) explained about the FDI policies from 1947 to 2007

covering the basic understanding about the introduction of foreign direct investment

in India. He has explained about the how the FDI was initiated in the year 1991 by

then finance minister Dr. Manmohan Singh and about the foreign equity partition

allowance up to 51% in high priority areas. The book studies the various aspects of

how the investing party retained the control over the investment and the various forms

of FDI which are equity capital, technical and managerial services, capital equipment

and intermediate inputs and legal rights to patented or secret products, processes or

trademark. He studied that developing countries liberalized their foreign investment

regimes and seek FDI not only as a source of capital funds and foreign exchange but

also as a dynamic and efficient vehicle to secure much needed industrial technology,

managerial expertise, marketing know-how and networks to improve on growth,

employment, productivity and export performance.

Park Jongsoo, (2004), in his article has found out that there are two principal

deterrents to FDI investment in India that is bureaucracy and slowing pace of reforms.

He has studied this flow of FDI in India through industrial cluster: with special

reference to Hyundai Motors. He has mentioned that there is change in outlook of

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Government attitude towards FDI post 1991 and also the growth of India has increased

by means of joint ventures and Greenfield investments.

Bose Kanti Tarun, (2012), in his article has compared India and China with its

strengths such as cheap labour, huge markets, literacy, resource by taking the case of

two major companies: Wal-Mart operations in China and Hyundai operations in India.

He states that both China and India has been a hotspot for foreign investment because

of the availability of all form of resources.

Chakraborty Chandana and Basu Parantap, (2002), in their study has explained

about two way link between FDI by using the Indian sample from period 1974 to 1996

and found that there is long run relationship existing between FDI and GDP which is

unit labour cost and import duty in total tax revenue.

Dr. S N Babar and Dr. B V Khandare, (2012) in their article focused mainly

about the structure and direction of India’s FDI during globalization period. An

analysis is been made on the benefits of FDI towards economic growth. The sectoral

wise analysis was studied till 2010 and India accounted 2,525 millions of US Dollars

in 1996 to 34,613 million of US Dollars in 2009.

2.4 FDI OF OTHER COUNTRIES

Ralph Paprzycki & Kyoji Fukao (2008) in his book have explored about the

how FDI helped Japan, an island nation to acquire opportunities with the help of

access to the world markets. They explained how the exports helped them to raise the

economy in 1990’s as the Japanese firms actively invested overseas including real

estates and movie studios in the United States and setting up their production facilities

in United States, and Europe. They further added that the early postwar period faced

informal obstacles that limited the presence of foreign firms in the Japanese market

and slowly important sectors such as finance and telecommunications have been

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deregulated and measures to facilitate mergers and corporate reassurance introduced.

Mergers and acquisitions previously unheard in Japan, have become almost common

place and the lifetime employment system, another pillar of Japan Inc has been

seriously undermined by mass layoffs. They have mentioned some prominent cases

which include acquisition of controlling stake in Nissan by French carmaker Renault,

the acquisition of Japan Telcom first by British Telecom and AT&T and then

Vodafone and sale of failed long term credit bank to foreign investors.

Edward M.Graham, Paul R.Krugman (Third Edition 1995) in their book

stated clearly about how the role of foreign firms in the US economy grew rapidly

between the late 1970’s and early 1990’s and the shares of US assets, employment

and production accounted for by US affiliation of foreign investors increased by a

factor of between three and five. They explained that the growing foreign presence in

the United States made an alarming ring as they worried the foreign firms would

behave differently from domestic ones in ways that reduced employment inhibited

technological progress in America.

Yanrui Wu (1999) from University of Western Australia, explained in his

book about the introduction of Foreign Direct Investment (FDI) in China which grew

from zero in 1978 to over USD 45 billion in 1997. He stated that China allowed FDI

in two models – Foreign sole ownership and Joint ventures. The factors he think that

made China attractive for FDI to US and European countries are: market power,

internalization, international competitiveness, production cycle model, abundance of

cheap and well-educated labour, economic reforms and open door policy. He added

that China’s investment policy was biased towards south-east coastal regions (Hong

Kong and Macau) and the main role of FDI has been its direct involvement in current

production in the foreign investor firms which helped the domestic industries to

restructure and reorganize capital and labour, bring new ways of management,

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improve the quality of existing products and extend the export markets. The domestic

firms were allowed either to follow or imitate the foreign investor firms.

Borensztein et al., (1998) in his paper studied that the effect of FDI on

economic growth is mainly dependent on the human capital available in the host

country and FDI is a vehicle for the adoption of new technologies. FDI would result

from a combination of advanced management skills and more modern technology;

FDI may be the main channel through which advanced technology is transferred to

developing countries in a framework of cross- country regressions for 69 developing

countries over the last decade.

Campos and Kinoshita (2002) investigated that there is no empirical

evidence to test positive relationship between impacts of FDI with economic growth

in the host country. The effects of FDI on 25 transitional economies of the former

Soviet Bloc transition between 1990 and 1998 was studied and found that FDI is a

significant factor in economic growth.

Nyatepe-Coo (1998) also conducted a similar study on relationship between

the contributions of FDI to economic growth during the period 1963 to 1992 in

Southeast Asia, Latin America and Sub-Saharan Africa following the work of

Borensztein et al., (1998).

Wang (2002) in his study conducted similar study on FDI inflows and

economic growth by using data from 12 Asian economies over the period of 1987-

1997 and found that total FDI inflows in manufacturing sectors significantly affects

the economic growth.

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2.5 RETAIL MANAGEMENT

Dr. Swapna Pradhan (2009) has given a brief introduction about the concept

of merchandising in this book. The key points she has mentioned in this book are as

follows: the process of merchandising starts with a strategy of what to be produced,

the sources, pricing strategy, the terms and condition and method of packaging and

presentation to the end consumer and the merchandise plan play an important role

where the key factors are Planned Sales, Planned Purchases, Reductions, Markdowns,

Discounts, Shrinkage, Planned Mark-up, Gross Margin. The decision on whether to

make or buy the product becomes the first decision in sourcing. The two factors

involved in sourcing are cost and the availability of production capacity. The

evolution of the concept of category management is closely linked to the

developments in the field of supply chain management and technology. The whole

process is aimed at providing customer satisfaction and at the same time maximizing

returns for the organization.

K.Vijaya Chitra (2009) explains in her book that Retail business is the largest

private industry contributing around 9 percentage of GDP in the west. In developed

countries, retail business houses have share as large as 40 percentage of the market.

Indian retail industry contributes around 10-11 percentage of GDP to the country and

has largest number of retailers, about 12 million, though they are mostly small. The

basics of retail marketing concepts like the retail store types, branding, sales

promotion, supply chain management, international retailing are explained in detail.

Aggarwal (2007) in his book has highlighted the various important factors

which will help in the emergence of organized retailing in India and their effect on

the economy. He has mentioned that Employment generation, Growth of real estate,

Increase in disposable income and Development of retail ancillary market are some

of the various catalytic effects on Indian economy.

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Gibson G. Vedamani (2004) in the book has explored about the retail industry

in India where scenario is unique. The book emphasize about the changing trends in

retail industry. Because of the increase in number of nuclear families with working

women, the work pressure is higher and commuting time, convenience has become a

priority for Indian consumers. Over the years, international brands like Marks &

Spencer, Samsonite, McDonald’s, and Domino’s have come into India through the

Franchise route following the relaxation of FDI restrictions. Buying behaviour and

lifestyle in India too are changing and the concept of “Value for Money” is fast

catching up in Indian retailing. This is evident from the expansion of the Pantaloons

chain into a large value format, Big Bazaar and the entry of new discount stores in

food retailing in the south namely Subhiksha and Margin Free.

Barry Berman and Joel R Evans (2007) explained about the concept of

strategic planning in retailing that provides an overview on the impact of Retailing on

the economy .They stated that retailing is a major part of U.S. and world commerce.

According to them Retail sales and employment are vital economic contributors and

retail trends often mirror trends in a nation‘s overall economy. Retailing according to

them can be viewed in multiple perspectives like tangible and intangible items.

Retailers are viewed at two capacities, one as a part of distribution channel to

consumer and other one as customer to supplier. The main focus of this study is to

interpret a strategic planning with retail format to adapt to changing environment.

Hino (2010) in his paper has dealt with the diffusion, adoption and usage of

supermarket formats over the traditional retail formats based on Muslim-Arab

customers. He has explained in his study with the help of hypothesis of how the

emergence of super markets will lead to decrease in market share of traditional

formats.

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Nair Suja (2008) in her book has explained the growth of retailing in Indian

context with respect to factors like new economic policy, global economic

development, changes in the marketing and economic system as well as changing

pattern and classification of economic activity. There is a significant effect of

liberalization and privatization policies on development of retail format which is

based on the basic 4 tier component i.e. consumer behaviour, trade structure, retailer-

distributer-manufacturer relationship and the competition. According to her, the

profile of today‘s customer can be easily described as an affluent one with a higher

and most disposable income, frequent visits & makes a longer and investment and

time to explore a detailed shopping experience. However the consumers have also

revealed a willingness to pay a premium provided they are offered better service

quality at a retail counter. In addition to these, modern consumers will also appreciate

additional facilities such as ATM, parking and in-store attendance.

Mishra (2007) on her article has studied that organizational retail has started

gaining popularity among consumers which can change the way of consumer

behaviour towards traditional formats. A survey was conducted to know about the

consumer behaviour towards both the formats and the consumers prefer shopping

malls and other organized retail format over traditional format due to convenience and

variety of choices.

Goyal and Aggarwal (2009) in their article, has analyzed the growing changes

in the retail sector and about the consumer purchasing behaviour in organized retail

formats. They have studied that most of the consumers visit the shops for happiness

and to deprive their depression and hence these kinds of organized retail formats helps

them to have a casual shopping with variety of choices or to do window shopping just

for fun.

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2.6 FDI IN RETAIL

Pulkit Agarwal (2011), an advocate in his article has presented a detailed

study on foreign direct investment in retail sector where it explains why India being a

signatory to World Trade Organization’s General Agreement on Trade in Services,

which include wholesale and retailing services, had to open up the retail sector to

foreign investment. He analyzed that there were initial reservations towards opening

up of retail sector arising from fear of job losses, procurement from international

market, competition and loss of entrepreneurial opportunities. However, the

government in a series of moves has opened up the retail sector slowly to Foreign

Direct Investment (“FDI”). In 1997, FDI in cash and carry (wholesale) with 100

percent ownership was allowed under the Government approval route. FDI was

brought under the automatic route in 2006 and after that the 51 percent investment in

a single brand retail outlet permitted in 2006.

Hindustan Times (2011) published an article which emphasized on the

introduction to the basic concept of FDI in retail which includes the following key

points, FDI is the economic reform where the policy for multibrand is 51 percent and

single brand is 100 percent. This policy does not require approval from the Parliament

but in turn require approval from the respective states. The Government as a safety

measure has put forth condition that 30 percent of the raw materials must be sourced

from Indian market. There was a Citi report also that says about $15-20 billion in FDI

could flow into the country over the next 10 years as a result of FDI in multi-brand

retail. The report also says the move would help enhance the share of organized

players in the overall retail sector, which currently account for about six percentage

of India's $470-billion retail market. It would develop the organized retail sector

which accounts about 6 percentage of India’s 470 billion retail market.

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Mathew Thomas (2012) published an article in money life economy about

how FDI will affect the common man. He has stated that FDI is welcomed by the

Government as it will provide more revenue and employment to farmers. But the

Parliament Committee has provided report that there are chances of monopoly,

predatory pricing and attendant consequences. The Committee found that unorganized

retail provides livelihoods for 40 million people, that is, for about 8 percentage of the

country’s workforce. Referring to the projection of FDI in retail creating 2 million

jobs, the Committee said that this was exaggerated and that this ignores 200 million

people who depended on retail trade for a living. The Committee was not only critical

of FDI in retail, but also of any large corporate in retail business. The Committee drew

a dismal picture of the effect of FDI in retail on the “Mango Man”. But the

Government relied on the report provided by ICRIER (Indian Council for Research

on International Economic Relations), which carried out two studies, one in 2008 and

the other in 2011. So does the Government by ignoring the Parliament committee

report rather than relying on small survey of 300 samples hitting the Mango man with

FDI?

Gautam Chikermane (2011) published an article in Hindustan times where

he has mentioned that FDI has three promises for the rest of us - farmers will get

higher prices for their produce, consumers will pay lower prices to buy those products,

and workers will benefit from more jobs. But in reality if we take farmers, are they

are getting paid properly? No. Already the existing organized retail sector pays less

to the farmers by taking them for advantage. Similarly FDI will create 10 million jobs,

but there is no clarity on what kind of jobs they will be providing to the farmers or

people associated with it. On the non-agricultural front, the argument is the entry of

Wal-Mart or a Carrefour will create more businesses and hence jobs. So he has put

forth two questions: One, how will the government ensure that sourcing is done from

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small and medium enterprises (SMEs)? And two, how will it ensure that the SMEs

are not a front for a larger enterprise?

India Info line News Service (2012) published an article where it has

mentioned that Government had instituted a study, on the subject of “Impact of

Organized Retailing on the Unorganized Sector”, through the Indian Council for

Research on International Economic Relations (ICRIER), which was submitted to

Government in 2008. Based on the study it is sure that the FDI will lead to better

markets, innovative technologies, and exposure to global markets. The idea of 30

percentage of raw materials to be outsourced from the small and medium industries

will increase the revenue. It is likely to create more employment opportunities for the

youth and better remuneration to the producers and farmers.

Deepshikha Sikarwar (2013) in Economic Times published an article where

the main key points regarding single brand retail are, the Government plans to

liberalize the policies for the single brand retail to encourage foreign investors invest

in it. The finance ministry has asked the Department of Industrial Policy and

Promotion (DIPP) to amend the policy to allow single-brand retailers to bring

different brands belonging to the same product line under one company. The Foreign

Investment Promotion Board, or FIPB, the inter-ministerial body that approves FDI

proposals in the country, has received 63 proposals from single-brand retailers after

FDI was allowed in the sector. While the rush of applications clearly signals the

interest of foreign investors in the sector, most retailers want the policy to clearly

allow them to sell their different brands in the same store. Several retailers such as

Gap and Louis Vuitton own multiple brands under a single company or investment

group. Gap Inc owns the Old Navy, Banana Republic, Piperlime and Athleta apparel

brands besides the flagship Gap brand. Similarly, Louis Vuitton owns Fendi, and

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Labelux owns Jimmy Choo and Belle. The government raised the FDI limit in single-

brand retail to 100 percentage in January 2012.

Mr P. Chengal Reddy, Secretary General, Consortium of Indian Farmers

association has expressed his views under the title FDI in Retail – the Indian Farmer’s

Perspective, where he states that Indian agriculture lacks in proper storage, investment

and technology, low price realization, appropriation by middlemen and wastage up to

30-40 percentage. FDI will help the market to reach the global level. It helps to have

uniformity in prices, superior back end infrastructure, enhanced branding and

integration of multiple Government policies and regulations. The fear of jobless are

unfounded as FDI is allowed only in larger cities and gain currency from upper class.

Indian Merchant Chambers on December 2011 had a debate on FDI in Retail

sector - Pros and cons from which the common view are as follows: India is one fastest

growing retail sector in the world which contributes around 14%-15% of GDP to the

economy. It contributes around 40 million employment opportunities in India. The

Indian retail market is estimated to be US$ 450 billion. Since India is a diversified

country, the culture and tradition are different from each and every state. Hence, the

retail sector has to cater the needs as required from each customer. It has a wide

geographic wide spread and area in India. India has highest number of outlets per

person (7 per thousand) Indian retail space per capita at 2 sq. ft. (0.19 m2)/ person is

lowest in the world Indian retail density of 6 percent is highest in the world. 1.8

million Households in India have an annual income of over INR45 lakh

(US$82,350.00).

Dr. M. Selvakumar and G. Ramesh (2012) published an article in Business

and Economic Facts for you. The main key points discussed by them were India is the

tenth most industrialized country in the world. Seventy percent of the population is

engaged in farm sector. Retailer is a person between a producer and the individual

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consumer buying for personal consumption. It excludes interface between

manufacturer, government and bulk customers. In 2011, Indian retail market

generated sales of about USD 470 billion of which USD 27 billion came from the

organized retail sector such as the supermarkets, chain stores with centralized

operations and shopping malls. In 1997 FDI in Cash-and-Carry business was allowed.

The sectors which attracted FDI most are telecommunication, construction activities

and computer software & hardware. FDI will help to improve the supply chain, reduce

food inflation, remunerate prices for farmers and improve employment opportunities.

But the negative effects of FDI could be that small retailers might be wiped out, may

lead to monopoly or oligopoly of investors, job losses.

In Money Control (2012) an article was published, where it has stated that

India's foreign direct investment (FDI) inflows grew by over 65 per cent year-on-year

to USD 1.94 billion in October, according to the Department of Industrial Policy and

Promotion (DIPP). In October 2011, the country had attracted FDI worth USD 1.16

billion. For the April-October period of this fiscal, however, FDI inflows have

declined by about 27 per cent to USD 14.78 billion, from USD 20.29 billion in the

year-ago period as overseas investment inflows were small in the initial months.

Sectors which received large FDI inflows in September include services (USD 3.6

billion), hotel and tourism (USD 3.11 billion), metallurgical (USD 1.21 billion),

construction (USD 691 million) and automobile (USD 743 million). For the first

seven months of the fiscal, India received maximum FDI from Mauritius (USD 6.75

billion), Japan (USD 1.52 billion), Singapore (USD 1.24 billion) the Netherlands

(USD 1.05 billion) and the UK (USD 611 million), the DIPP said. The October figure

is lower than the previous month when the country received highest FDI for a month

in this fiscal.

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The Economic Times (2013) published an article where it has mentioned that

a France based hypermarket retail chain Auchan is investing in India to open around

60 stores in the country. At present, Auchan has 13 hypermarkets in India operating

under a franchise agreement with Max Hypermarket India. As per the regulations,

foreign retailers planning to enter the multi-brand segment would have to invest a

minimum of $ 100 million, with 50 per cent of it in the back-end infrastructure.

Dr. Ashish Chatterjee (2012) from Noida presented an article where he has

stated alternative ways to protect farmers from FDI in retail- Collective marketing

where group of farmers agree to work together over an extended period of time on

critical aspects across the value chain to market their produce profitably and by

development of Haat (Weekly Market – the rural mall) where about 60% of the farm

produce does not enter the commercial stream. The government owned haats help the

farmers to share the information and their products and goods. It helps to reduce

overhead costs due to the exclusion of middlemen. The transactions are through cash.

A.Noorul Ameen (2012) in his article has expressed the following views that

Government and RBI must lend suitable policies that will enable organized and un-

organized sectors to expand and improve efficiencies. A national commission must

be established and a proper conditionalities on giant foreign retailers must be framed.

The Government must set up co-operative stores to protect the local and small

producers and an Agricultural Perishable Produce Commission must be established.

V. Kamal Nasir and M. Suhail Sinnalebbe (Feb 2012) have explained that

even though Wal-Mart will give a better deal to the farmers as middlemen and agents

will be eliminated, it will lead to monopoly and oligopoly conditions in the market.

The farmers will be dictated by Wal-Mart as it will be the only major purchaser of the

produce. Similarly, consumers will also have to pay the price fixed by them. Policy

makers should focus on farmers rather than seeds and fertilizer corporations.

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Government should set up a commission with statutory powers that take decisions on

issues such as agricultural pricing policy and cropping pattern.

J. Starlin Georgina (Feb 2012) in her article discussed the following points:

Players need to increase their investments in retail ancillaries and retail logistics to

ensure sustained benefits. In recent times the consumer are showing greater

confidence and in a due response the retail players in the market are veering towards

aggressive expansion plan. These developments are clearly signaling an affluent time

for retail sector.

Singh Kr. Arun and Agarwal P.K., (2012) in their article has explained the

various concepts like organized and Un- organized retailing, single and multi-brand

retailing. He states that the opening up of retail to FDI should be designed in a such

as way that many sectors - including agriculture, food processing, manufacturing,

packaging and logistics must reap benefits. By looking at FDI investments in other

countries they state that inflation will be definitely reduced and scale of operation and

technology will help organized retailers to provide products at low cost.

Dr. Mamata Jain and Mrs. Meenal Lodhana Sukhlecha, (2012), studies about

the retail sector in general and what is the need of FDI in retailing by means of various

arguments for and against the same. A comparison with China is also made with

respect to retail sector.

Dr. Arpita Mukherjee, Nitisha Patel, published an article in Academic

Foundation in association with The Indian Council for Research on International

Economic Relations (ICRIER) where a survey was conducted and study was analyzed

that the current retail marketplace in India is investigating current and projected

growth across different segments of retail and evaluating the impact of allowing

foreign-direct investment (FDI), which is currently not allowed in India. India's retail

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sector is positioned to transform from mostly small, family-owned businesses to large-

scale chain retail, and many international brands are investigating how to enter India's

retail market. The study of the structural, regulatory, fiscal and other barriers affecting

the performance of retail trade suggests reforms for the removal of such barriers and

provides a timeframe in which the Indian government can open its retail sector to FDI

and the conditions that may be imposed on foreign retailers if FDI is allowed.

The CII Survey conducted during December 2011 January 2012 on the

impact of FDI on SMEs is based on a large sample size of 250 companies covering

different categories of SMEs according to sales turnover including SMEs with a

turnover of Rs.25 lakhs to 1 crores, between Rs. 1 crore to Rs 5 crore, Rs 5 crore to

25 crore and SMEs having turnover between Rs 25 crore and 100 crore and above,

from different regions of the country. The survey has turned out to be a positive view

as the majority of the respondents feels FDI will improve their growth and revenue.

Mathew Joseph and Nirupama Soundararajan (2010) published an article in

Academic Foundation in association with The Indian Council for Research on

International Economic Relations (ICRIER) in which a study was conducted and it

has been analyzed that that both traditional and organized retail can not only coexist

but also achieve rapid and sustained growth in the coming years. The findings of this

study are based on the largest ever survey of various stakeholders and an extensive

review of international experience, particularly emerging countries of relevance to

India. There has been competitive response from traditional retailers through

improved business practices and technology up gradation. Consumers and farmers

gain considerably from the entry of organized retail. The organized retail sector is

capable of taking care of itself, but public policy needs to help create a level playing

field for traditional retailers. Based on the results of the surveys, the authors have

made a number of specific policy recommendations for regulating the interaction of

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large retailers with small suppliers and for strengthening the competitive response of

the traditional retailers.

2.7 REVIEW FROM SIMILAR OTHER RESEARCH STUDIES

Naganathan Venkatesh, a research scholar from NITTTR in his article Indian

Retail Industries Market Analysis: Issues, Challenges and its Opportunity for the 21st

Century has mentioned about the below reviews:

Das (2000) revealed that the Indian situation is rather paradoxical. At $180

billion, the Indian retail business contributes 10-12 percent of the GDP higher than

the some western economies, where it averages 8 percent. It revealed that India have

the world’s thickest density of outlets at 5.5 percent for every 1000 people between

12 million retail stores, India’s per capita retail space is dismissal 2 square feet per

person.

Poviah and Shirali (2001) were of the viewpoint that shopping malls are

classic self service 4000- 20000 square feet. Stores with shopping carts, as

popularized in India by crazy boys film, with typical focus on regular groceries,

household goods and personal care products. Tesco and Nilgris. India is namely a

groceries market and here, shopping malls have not been able to eat into the business

of kirana shops. While the housewife might pick up her shampoo at a shopping mall,

she continues to use her local cart pusher for daily needs such as fresh vegetables. In

fact, so far organized Indian retailing has enveloped only the middle section (self-

esteem, social recognition) of Maslow’s pyramid.

Malliswari, M. (2007) indicated that Indian consumer is now sowing the

seeds for an exciting retail transformation that he already started bringing in larger

interest from international brands/ formats. With the advent of these players, the race

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is on to please the Indian customer and it’s time for the Indian customer sits back and

enjoys the hospitality to be integrated like a king.

Paromita Goswami (2007) conducted a study on how college students in

urban areas shopped for apparels. The factors investigated for the study were brand

conscious and needed variety and best quality for their apparel purchase. Furthermore,

parents influence their purchase behavior the most, followed by peer store approval,

friends’ influence and peer product influence.

Dr. Biradar et.al. (2008) in their article pointed out that the organized retail

sector is registering tremendous growth fuelled by the unleashed spending power of

new age customers who have considerable disposable income and willingness to have

new shopping experience. It is emphasized that India’s top retailers are largely

lifestyle, clothing and apparel stores followed by grocery stores. The paper further

mentions that increasing number of nuclear families, workingwomen, greater work

pressure and increased commuting time; convenience has become a priority for Indian

consumers. All these aspects offer an excellent business opportunity for organized

retailers in the country.

S. Koktanur (2010), tried to find out the various factors driving customers

towards shopping malls and consumer buying response for promotional tools. They

found four major factors that drive the customers towards the shopping malls. Those

factors are product mix, ambience, services and promotional strategies. Customers

consider fast billing, parking facility and long hours of operations as prime services.

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2.8 RESEARCH GAP IDENTIFICATION

2.8.1 OBSERVATIONS

The above literature reviews gives a clear picture about Foreign Direct

Investment in retail, Single brand retailing and Multi brand retailing. The authors had

expressed their views and opinions on the same by analyzing the concepts. Some of

the major observations from the literature review are

Consumers will be on advantage due to variety of Indian and international

brand choices, low prices of goods, shopping at one roof which will save their time

and money. The location size is ideal for perfect retail market space.

a. Farmers are to be protected by implementing haat system, collective

marketing.

b. CII survey states that small medium industries wants FDI to enter in retail

sector due to 30 percent source of raw materials from them.

c. The introduction of FDI in retail must help to develop manufacturing,

logistics, infrastructure, agriculture and food processing simultaneously.

d. FDI will help to improve the supply chain, reduce food inflation,

remunerate prices for farmers and improve employment opportunities.

e. But the negative effects of FDI are: small retailers might be wiped out,

may lead to monopoly or oligopoly of investors, and job losses.

2.8.2 RESEARCH GAP

All sections of players in FDI in retail sector have been analyzed by the authors

in the above reviews except the retailers who are the major players of FDI. It is indeed

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most important to understand from their point of view on what they know about FDI

and their expectations on the same. This will help the researchers to analyze properly

and make the picture perfect for further study. This study is to understand the retailer’s

perception about the introduction of FDI in retail sector.

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CHAPTER III

BACKGROUND OF THE STUDY

3.1 INTRODUCTION:

India being a signatory to World Trade Organization’s General Agreement on

Trade in Services, which include wholesale and retailing services, had to open up the

retail trade sector to foreign investment. There were initial reservations towards

opening up of retail sector to foreign investors however, the Government in a series

of moves has opened up the retail sector slowly to FDI.

India is the most populous democracy in the world and has a largely young

population. More than 60% of the population is estimated to make-up the working

class group which translates into an attractive consumer base for the global retail

players

3.1.1 RETAIL SECTOR

India has one of the fastest growing retail sector in the world which

contributes around 14 percent - 15 percent of GDP to the economy. The retail sector

contributes around 40 million employment opportunities in India. The Indian retail

market is estimated to be US$ 450 billion.

Indian retail market comprises of two sections namely organized markets and

un-organized markets. Organized markets are the registered license traders who

comply under sales tax, income tax, etc. Eg: Spencer’s, Nilgris. Un-organized markets

are the small owner shops, pavement shops and handcart shops, etc. In India, the un-

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organized retail markets contribute around 95 percent of service share to the retail

sector. The organized sector are mostly located in urban cities.

Table 3.1: Indian Retail Market (By Category)

Table 3.1 explains that food and grocery has the highest share of 34 percent

followed by apparel, jewelry & watches, IT & electronics items which contributes to

the remaining shares in retail sector.

3.1.2 FOREIGN DIRECT INVESTMENT IN INDIA (FDI)

Foreign Direct Investment is the investment made in production or business by

a country in another country by means of either buying a company or expanding its

business in the foreign country. It is usually by means of bonds and shares.

As per the current Foreign Exchange Management regulations,

a. FDI up to 100 per cent is now permitted in Single-Brand Product Retail

Trading

b. FDI up to 51 per cent is now permitted in Multi-Brand Retail Trading

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Presented below is the timeline of reforms carried out by the Government to

open up the markets to global players

Source: www.wikepedia.com

3.2 FDI IN RETAIL SECTOR

Fig 3.1 Types of FDI in retail sector

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3.3 SINGLE BRAND RETAIL MARKET

In Single Brand Market,

a. Only single brand products would be sold,

b. Products should be sold under the same brand internationally,

c. Single brand retail would cover products which are branded during

manufacturing

d. Any addition to the product categories to be sold under single-brand

would require fresh approval from the Government.

Eg: Reebok, Ikea

The Government initially approved only 51 percent ownership for single brand

products but in 2012 it permitted 100 percent ownership with 30 percent of raw

materials to be sourced from local markets. From 2006-2010, 94 proposals have been

received out of which only 57 were approved and implemented.

Table 3.2: Companies with high focus on franchisees stores

Source: (“New Found Optimism in Retail Sector: Trends for 2010”Technopak

Perspective, Vol.3, p.32)

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Table 3.2 explains about the list of total number of stores of single brand

companies and their percentage of company owned stores and franchised stores.

3.4 MULTI BRAND RETAIL MARKET:

Marketing of similar and competing products by the same firm under different

and unrelated brands. For example: Walmart

Until 2011, FDI in Multi Brand was not allowed. However in late 2011, FDI

was permitted by Government in Multi Brand market with a cap of 51 percentage

ownership. Some of other conditions include:

a. Fresh agricultural produce, including fruits, vegetables, flowers, grains,

pulses, fresh poultry, fishery and meat products, may be unbranded.

b. Minimum amount to be brought in, as FDI, by the foreign investor, would

be US $ 100 million.

c. At least 50 percent of total FDI brought in shall be invested in back-end

infrastructure‟. Back-end infrastructure will include investment made

towards processing, manufacturing, distribution, design improvement,

quality control, packaging, logistics, storage, ware-house, agriculture

market produce infrastructure etc. Expenditure on land cost and rentals, if

any, will not be counted for purposes of backend infrastructure.

d. At least 30 percent of the procurement of manufactured/ processed

products shall be sourced from Indian small industries which have a total

investment in plant & machinery not exceeding US $ 1.00 million.

e. Retail sales locations may be set up only in cities with a population of

more than 10lakh as per 2011 Census and may also cover an area of 10

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kms around the municipal/urban agglomeration limits of such cities; retail

locations will be restricted to conforming areas as per the Master/Zonal

Plans of the concerned cities and provision will be made for requisite

facilities such as transport connectivity and parking.

Table 3.3: Classification of Cities

Source: (The Retailer, April2009, Ernst & Young)

Table 3.3 explains the classification of cities based on the characteristics.

3.5 COMMITTEE ON FOREIGN AND DOMESTIC INVESTMENT IN

RETAIL SECTOR-90TH REPORT OF DEPARTMENT RELATED

PARLIAMENTARY STANDING COMMITTEE ON COMMERCE

The Hon'ble Department Related Parliamentary Standing Committee on

Commerce, in its 90th Report, on 'Foreign and Domestic Investment in Retail Sector',

laid in the Lok Sabha and the Rajya Sabha on 8June, 2009, had made an in-depth

study on the subject and identified a number of issues related to FDI in the retail

sector. These included:

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a. Labor displacing effects of FDI driven modem retailing

b. Job losses due to predatory pricing strategies of large retailers

c. Disintegration of established supply chains by establishment of

monopolies of global retail

d. Chains, leading to their control of both ends of the supply chain

e. Inability of retail to boost GOP by itself, it being only an intermediate

value added process

f. Disruption of current balance of the economy by rendering millions of

small retailers jobless

The Hon'ble Standing Committee, in its report on 'Foreign and Domestic

Investment in Retail Sector', had, accordingly, made a number of observations/

recommendations related to the subject, which, inter alia, included:

Non-adherence of provisions of single-brand trading, practicing of product

bundling by corporate retailers and backdoor entry of foreign companies into retailing

through wholesale cash and carry trading (Page 112) of the committee report

a. Unemployment due to slide-down of indigenous retailers as a result of

FDI in retail, sidelining of consumers' welfare due to predatory pricing by

retail giants, leading to their monopolistic position and dictating of retail

prices and unduly affecting of farmers due to non-remunerative prices,

paid by procurement centers constituted by big corporate.

b. Blanket ban on large domestic corporate houses and foreign retailers from

entering retail trade in grocery, foods and vegetables and restrictions on

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opening of large malls by them for selling other consumer products;

reservation policy and extension of financial assistance schemes for

expansion and modernization of small and medium retailers; stopping of

issuance of licenses for 'cash and carry'

c. Unemployment created by corporate retail, as unorganized retail provides

employment to 40 million people, which accounts for 8% of the total

employment

d. Establishment of in-built policy to re-employ/re-locate people dislocated

due to opening of big malls in the vicinity of their shops

e. Preparation of a legal and regulatory framework and enforcement

mechanism to ensure that large retailers are not able to dislocate small

retailers by unfair means

f. Extension of institutional credit, at lower rates, by public sector banks, to

help improve efficiencies of small retailers; undertaking of proactive

programme for assisting small retailers to upgrade themselves

g. Establishment of a National Commission to study the problems of the

retail sector; Enactment of an Act to protect medium and small retailers

h. Providing a level playing field for small retailers; Analysis of traffic and

economic impacts before a store is given permission to open

i. Setting-up of a Retail Regulatory Authority to look into problems and to

act as a whistleblower

j. Adequate safeguards to prevent diversion of agricultural land for building

malls etc.

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k. Enactment of a National Shopping Mall Regulation Act to regulate the

fiscal and social aspects of the entire retail sector

l. Formulation of a Model Central Law

3.6 FDI IN RETAIL – PERCEIVED BENEFITS

Some of the perceived benefits with the introduction of FDI in retail are as

follows:

3.6.1 COLD STORAGE FACILITIES

The main motive of FDI is to provide more cold storage facilities in India.

These facilities will help to store the excess food harvest and release the same during

the time required. This will help to balance the demand and supply function and also

reduces the price gap.

3.6.2 FARMER’S BENEFIT

Since the investors will the main manufacturers, they will have direct contact

with the farmers and hence the chances of middleman is eliminated from the picture.

They will be in a position to afford the proper margin to the farmers who in turn will

deliver them goods on time. This will be a win-win situation for both the parties.

3.6.3 INNOVATION AND TECHNOLOGY

With the help of FDI there are more chances of development in retail sector by

means of introduction of new technology and innovation. The system will become

more computerized and all information can be viewed by everyone at the same time.

The new electronic products and technologies available in foreign countries will be

open to home market too. Thus the retailers will have access to all new technologies.

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3.6.4 EMPLOYMENT

FDI in retail sector is expected to create more employment opportunities

directly and indirectly. With the 50 percent of investment in back end infrastructure

like processing, manufacturing, distribution, design improvement, quality control,

packaging, logistics, storage, ware-house, agriculture market produce infrastructure

there are more chances of employment creation.

3.7 SCENARIO OF FDI IN RETAIL FROM FARMER’S PERSCEPTIVE

India is one of largest producers of major crops, fresh vegetable and fruits and

other food staples like rice and wheat, and it ranks among the top five producers of

the world. It is also the world’s second largest populous country and hence has as

many consumers.

3.7.1 SELLING METHODS ADOPTED BY FARMERS IN INDIA

Below are some of the selling methods adopted by the farmers to sell their

produces:

3.7.1.1 FARMERS’ MARKET

In this method the farmers set up small temporary stalls to market their

produces like vegetables and fruits. The farmers directly sell their products to the

consumers. In this way both farmer and the consumer are benefitted as farmers get

the desired price for the product without middlemen eating into their profit.

Consumers get fresh products at a cheaper price than buying from a retailer.

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3.7.1.2 BULK SALE TO TRADERS

The traders are the middlemen or the wholesalers who buy the farm produces

in bulk from the farmers and resell it to other wholesalers, exporters or retailers at a

higher price (with their own profit margins). This happens for major crops like rice

and wheat as the production of these is in very large quantities and is dependent on

crop season.

In this system, it is observed that the farmers are at the mercy of the middlemen

as they determine the price of the harvest. The farmers end up complying with the

demands of the traders as they are forced to dispose of the harvest as quickly as

possible to cut down losses due to spoilage.

3.7.1.3 SELLING TO THE GOVERNMENT (FOOD CORPORATION OF

INDIA)

When the farmers get a good harvest season, their happiness gets cut short due

to plummeting of food price due to supply exceeding demand for the produce. The

farmer has to sell the produce at a throw away price just to dispose of the product and

thus has to incur losses. To protect the farmers from such events, the Government

introduced the system of Minimum Support Price (MSP). Minimum Support Price is

the price at which the Government purchases crops from the farmers whatever may

be the price for the crops. This ensures that the market price of the crop cannot go

below the MSP. In this case the Government takes care of storage and export of the

surplus produce thus relieving the farmer from this burden.

India also experiences one of the highest food losses in the world due to the

following reasons:

a. Poor infrastructure (road and transportation facilities)

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b. Food spoilage due to lack of proper storage facilities

c. Lack of proper food packaging units

d. Unorganized retailing methods

e. Inefficient supply chains

It is observed that almost one third of the farm produce does not reach the

consumers due to the inefficiency of existing supply chain system. In the traditional

method of transporting the produce to sales counter, the food travels through a slow

chain of local traders (middlemen) to finally reach the consumers

India lacks the proper logistics and storage systems for preserving the crop

harvest from spoilage. In 2010, the Government faced controversy and criticism for

having to dump the stored grains from its warehouses due to rotting of the grains. This

was caused due to improper storage and lack of sufficient storage facilities.

In November 2012, Indian Farmer and Industrial Alliance (IFIA), a joint

venture of Consortium of Indian Farmers Associations (CIFA) in Hyderabad said,

“the Government move to allow 51 per cent FDI in retail will be helpful to the farm

community as it would provide backward and forward linkages.” They are happy that

the middlemen will be eliminated at various levels in the chain.

A survey taken by Dr. Gaurav Bisaria, Assistant Professor, Faculty of

Management & Research, Integral University in Lucknow, states that majority of the

population expects positive growth with the introduction of FDI in retail in India for

farmers.

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Fig 3.2: Impact on farmers over FDI in retail

As evident from the above fig 3.2, 68 percent of the survey respondents believe

that farmers will benefit from FDI in Retail sector while only 28 percent of the

respondents think that farmers will not be benefited.

While this is the view of the farmers from Lucknow, India’s largest dairy

cooperative and food brand Amul feels that allowing FDI will hurt the milk producers

and retailers. The managing director of Gujarat Co-operative Milk Marketing

Federation Ltd. Mr. Sodhi says that farmers get the least returns from the modern trade

practices and benefits only the large retailers as they constantly drive the prices down

to have competitive advantage in the market.

Quoting from the International Farm Comparison Network (IFCN) data, Mr.

Sodhi presents following observations in the form of chart (Fig 3.3)

0%

20%

40%

60%

80%

Will benefit Will not benefit Can't say

68%

28%

4%

Impact on farmers over FDI in retail

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Fig 3.3: Country wise Share of Dairy Farmer in Consumer Price

Fig 3.3 explains the dairy farmer’s share of the end consumer price in the

United States is only 38 percent while it is only 36 percent in United Kingdom. But

in India, Mr. Sodhi states, that the dairy farmer’s share of the consumer price is 70

percent which is really good for the milk producer.

3.8 SCENARIO OF FDI IN RETAIL SECTOR FROM MICRO, SMALL

AND MEDIUM SCALE INDUSTRIES (MSME) PERCEPTIVE

As per the latest reforms announced by the Government, 100 per cent FDI has

been allowed in single-brand retailing where 30 percent of the raw materials must be

sourced from local producers or manufacturers.

A survey was conducted on Dec 2011 and Jan 2012 by CII to understand the

perspective of FDI in Retail from MSME’s point of view.

0%

20%

40%

60%

80%

United States United Kingdom India

38% 36%

70%

Dairy Farmer's Share

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Chart 3.4: Growth in size of the company

Source: Survey conducted by CII on Dec 2011 and Jan 2012

Chart 3.4 represents the views of respondents on how FDI in retail sector will

affect the growth of SMEs. Around 22.9 per cent of respondents perceived that their

industry would grow at excellent rate (of more than 20 per cent). 25 per cent of the

respondents expect the impact on the size or capacity addition to be in the high range

of 10-20 per cent while 33 per cent expect the growth to be in the moderate range of

5-10 per cent and 22 per cent perceive the growth to be in the low range (0-5 per cent)

category. A significantly negligible 2 per cent of the respondents feel that the decision

would have a negative impact on the growth of size of the industry and business.

22.925

27.1

22.9

2.1

0

5

10

15

20

25

30

Excellent(>20%)

Higher (10 to20%)

Moderate (5 -10%)

Low (1 to 5%) Negative(<10%)

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Chart 3.5: Impact on Employment

Source: Survey conducted by CII on Dec 2011 and Jan 2012

As represented in the above given Chart 3.5, based on the survey conducted by

CII on employment opportunities in SME’s, 48 percent of the people have a positive

outlook towards it and feel that employment opportunities will increase whereas

35percent feel that FDI in single brand and multi-brand will have no impact on

employment and 17 percent of the respondents feel that it will have negative impact

on employment opportunities.

3.9 SCENARIO OF FDI IN RETAIL FROM CONSUMER PERSCEPTIVE

Consumers are the considered as God for the retail industry. The consumer

base in India has currently widened with the inclusion of a large number of youngsters.

With opening of markets to foreign brands by India, many global players have entered

the retail market in the past few years. This has changed the way people shop today.

No Change35%

Positive48%

Negative17%

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The Indian urban consumer has become more brand-conscious and is spoilt for choice.

The retailers too are innovative and come up with new ideas to attract more

consumers. The shopping style of consumers has moved from traditional “mom and

pop” store to new organized retail outlets

A survey report was produced by Naganathan, a research scholar from

NITTTR, India under the title “Indian Retail Industries Market Analysis: Issues,

Challenges and its Opportunity for the 21st Century” in International Journal of

Application or Innovation in Engineering & Management Volume 2, Issue 12,

December 2013 regarding the survey conducted to 200 consumers in Chennai and

Bangalore related to consumer buying behavior.

Table 3.4: Research methods and techniques used for the study on

consumer behaviour in Chennai and Bangalore

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Table 3.4 explains the research methods and techniques adopted by the

research scholar to conduct the study in Chennai and Bangalore based on consumer

buying behaviour towards FDI in retail. This survey will help to understand better

about the consumer perception of FDI in retail.

Table 3.5 Survey results of consumer perception in Chennai and

Bangalore

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From the above table 3.5 we can perceive that there is wide change in

behaviour of consumers comparatively as now they give importance to the quality of

the product and value for money. Most of the consumers are open to branded products

and they are also aware about the knowledge of the products they buy unlike in the

past. Majority of the respondents in both the cities support FDI in retail sector as they

want more buying choices and brands in India.

3.10 FDI IN RETAIL – WEAKNESSES AND THREATS

One of the greatest barriers to the growth of modern retail formats are the

supply chain management issues. No major changes are needed in the supply chain

for FMCG products; these are well developed and efficient. For perishables, the

system is too complex. Government regulations, lack of adequate infrastructure and

inadequate investment are the possible bottlenecks for retail companies. The supply

chain for staples is less complicated than the net groceries. But staples have a unique

problem of non-standardization.

a. Difficult to target all segments of society.

b. Emergence of hyper and super markets trying to provide customer with –

value, variety and volume.

c. Heavy initial investment is required to break even with other companies

and compete with them.

d. Labour rules and regulation are also not followed in the organized retails.

The

e. Lack of uniform tax system for organized retailing is also one of the

obstacles. Inadequate infrastructure is likely to be an obstacle in the

growth of organized retails.

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f. Organized retailing in India is yet to get an industry status.100% Foreign

Direct Investment (FDI) is not permitted in retailing in India. Ownership

of retail chain is allowed only to the extent of 49% but without FDI, the

sector is deprived of access to foreign technologies and faster growth.

g. Problem of car parking in urban areas is serious concern.

h. Sector is unable to employ retail staff on contract basis.

i. The unorganized sector has dominance over the organized sector in India

because of low investment needs.

j. Will mainly cater to high-end consumers placed in metros and will not

deliver mass consumption goods for customers in villages and small

towns.

k. Retail chains are yet to settle down with proper merchandise mix for the

mall outlets. Retailing today is not about selling at the shop, but also

about researching and surveying the market, offering choice, competitive

prices and retailing consumers as well.

l. Small size outlets are also one of the weaknesses in the Indian retailing.

96% of the outlets are lesser than 500 square feet. The retail chains are

also smaller than those in the developed countries for instance, the

superstore food chain, food world is having only 52 outlets whereas

Carrefour promotes has 8800 stores in 26 countries.

m. The rapid development of retail sector is the sharp improvement in the

availability of retail space. But the current rally in property prices, retail

real estate rentals have increased remarkably, which may render a few

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retailing business houses unavailable. Retail companies have to pay high

rentals which are blockage in the turn of profits.

n. The volume of sales in Indian retailing is also very low. India has largest

population in the world and a fast growing economy.

3.11 FDI IN RETAIL SECTOR IN TAMILNADU – AN OVERVIEW

3.11.1 INTRODUCTION

Tamil Nadu is the fourth largest state of India, and contributed 8.1 per cent to

India's gross domestic product (GDP) in 2013-14. Gross state domestic product

(GSDP) of Tamil Nadu grew at a compound annual growth rate (CAGR) of 16.3 per

cent between 2004-05 and 2013-14, reaching US$ 141.1 billion in 2013-14. Per capita

GSDP of US$ 2,059.3 (at current prices) is nearly 48.2 per cent higher than the

national average of US$ 1,389.6.

Fig 3.6: GSDP of Tamil Nadu

Source: www.ibef.org

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The above fig 3.6, explains the Tamil Nadu's gross state domestic product

(GSDP) at current prices, which is about US$ 141.1 billion in 2013-14.

Table 3.7: Break up of Investments

Source: www.ibef.org

The above fig 3.7 explains that in 2013-14, the state had a total outstanding

investments of US$ 159.5 billion. Electricity contributes a major share of investment

with 48.5 percent followed by service sector (29.5 percent) and then comes

manufacturing sector with the contribution of 10.7 percent to the investments. Real

estate contributes around 9.9 percent and mining around 0.7 percent and finally comes

irrigation which contributes around 0.8 percent to the total investments.

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3.11.2 FDI IN TAMIL NADU

Tamil Nadu has become one of the favourite investment decision for

foreign investors due to the following reasons:

a. Industrial output, value addition, strength of factories, and work force

employed in factories, have made Tamil Nadu rank among the first four

states in the country.

b. The State Government is quite friendly and open to the investors and the

climatic condition of the state is also apt for industrial developments.

c. The literacy rate in Tamil Nadu accounts for 80.25 percent which ensures

great number of workforce in the state.

d. Private Participation in Infrastructure building is ensured by the

Government of Tamil Nadu.

e. Single window clearance is availed to the investment that would surpass

USD 5.41892 million.

f. The state Government has assured about introducing a new Special

Economic Zone (SEZ) policy to carry out the execution of industrial

activities in a more systematized form.

g. A fresh new IT Policy 2002 and Information Technology Enabled

Services (ITES) Policy 2005 have been formulated with the aim to

provide an investor-friendly atmosphere to the IT sector in the state.

h. The Government of Tamil Nadu has reduced the stamp duty by 50

percent.

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Foreign Direct Investment Inflows on Tamil Nadu and Pondicherry has been

accounted for 8,485.38 crores which comes to around USD 1,876.1 million from

January 2000 to October 2006. Tamil Nadu ranks third in terms of FDI Inflows in

India.

According to a latest study by Frost & Sullivan and the Associated Chambers

of Commerce and Industry of India (Asshocham), the FDI equity inflows in Tamil

Nadu increased from Rs 3,653 crore in 2009-10 to Rs 6,711 crore in 2011-12. The

FDI inflow to the state increased by around 10 per cent during the fiscal, compared to

Rs 6,115 crore during 2010-11.

3.11.3 FDI IN RETAIL IN TAMIL NADU:

The announcement of introduction of foreign investment in retail sector was

not encouraged in the state of Tamil Nadu due to the fear of monopoly. The

Government voted against the parliament’s decision to bring in the same. Hence there

is not much encouragement from the side of Government towards FDI in retail. Again,

not much study or analysis been made by the Government to know what the people

from all sections of the society really perceive about it. It was made into a political

picture rather than a fair one.

3.11.4 CASE STUDY

ED. Priyadharshini & S. Sam Santhosh - M. Phil Scholar from,

Sadakathullah Appa College, Tirunelveli conducted a survey to understand the

“AWARENESS ON FDI IN RETAIL SECTOR IN TIRUNELVELI DISTRICT” as

majority of retail shops are in Southern side of Tamil Nadu who run it as their family

business.

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Some of the major findings are:

Table 3.6: Vote on FDI in Retail Sector

Sl. No. Vote No. of Respondents Percentage 1 Accept 15 15 2 Not Accept 85 85 Total 100 100

Source: Primary Data

Fig 3.8: Vote on FDI in Retail Sector

The above table clearly shows that only 15 percent of respondents gave green

signal (accepts) for FDI in Retail sector. And 85 percent respondents strictly gives red

signal (not accepts) to FDI in Retail.

Table 3.7: Opinion on Indian Manufacturers for Purchase Goods from

Foreigners after FDI in Retail Sector

Sl. No. Opinion No. of Respondents Percentage 1 Possible 24 24 2 Not Possible 56 56 3 No Opinion 20 20

Total 100 100

Source: Primary Data

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In the above table 3.7, 56 percent respondents said that there is no possibility

for purchasing goods by Indian manufacturers from foreign companies after FDI in

retail, 24 percent respondents said it is possible to purchase goods and rest 20 percent

respondents gave no opinion about this.

Table 3.8: Opinion on Indian Manufacturers Survive Market

Competition with Foreigners after FDI in Retail Sector

Sl. No. Opinion No. of Respondents Percentage 1 Possible 10 10 2 Not Possible 76 76 3 No Opinion 14 14

Total 100 100

Source: Primary Data

The above table 3.8 clearly shows us that 76 percent respondents said that there

is no possibility for the survival of Indian manufacturers in the market competition

with foreign companies after FDI in Retail sector. And only 10 percent polled that is

possible. Rest 14 percent polled no opinion in this competition survive.

The present study infers the clear details about FDI in retail sector in India and

reflects the common peoples’ opinion as a mirror. In our study area majority

respondents strongly oppose these investment methods directly from foreign

countries. They feel that it will affect the domestic retail business and so India’s

economy more. Our country has 90% of unorganized retail sector this FDI slowly

abolishing the retail sector of India. Although they lack in knowledge about FDI, they

are very strong in opposing it inside India. In this trend it is not safe to allow this

corporate sector in India. So it’s duty of Government to make them clear about FDI’s

two sides and at the same time they should respect the feelings of common people by

taking good decision which favors our soil and its innocent retailers.

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3.12 NEED OF THE STUDY

Retail sector in India started to develop slowly and steadily with the new

reforms and regulations. The market started developing in form of super markets,

department stores, convenience markets with variety of products to cater the needs of

customer’s requirements. Systemized billing system and sign boards were adopted.

But most of the practices were limited to urban cities alone. The rural areas mostly

adopted the same general stores but with a little availability of new products that are

affordable to them.

The buzz FDI is gaining more importance because of the speculations about its

aftermath, before a proper analysis been done on the same.

The major reasons for bringing FDI as proposed by the Government in India

are for better cold storage facilities, increase in revenue of farmers, explorations of

new and quality products.

But the major questions are;

a. Is it possible for the local retailers to practice the strategies adopted by the

foreign firms?

b. Is there a fear of monopoly in minds of retailer’s?

c. Will there be a financial improvement for the local retailers after

becoming a systemized retail outlet?

This study is basically to understand the veracity of the aforementioned

questions in the minds of retailers by analyzing the perception of the retailers, of how

they actually feel, will the FDI in retail sector help to develop their market or will it

put them down.

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CHAPTER IV

RESEARCH METHODOLOGY

4.1 INTRODUCTION

Research is the way to probe the unknown facts which is confronting us and

to attain the understanding of the same. Research is the process of defining and

redefining the problems, framing objectives based on it, followed by formulation of

hypothesis, then collecting and evaluating the reliable data, testing of hypothesis with

the evaluated data, and then finally drawing the findings and conclusions. Technically

research is the systematic investigation into and study of materials and sources in

order to establish facts and reach new conclusions. Research approaches the study in

two ways either quantitative or qualitative. Quantitative means the data are

measurable based on some units. Qualitative signifies the subjective assessment of the

data like opinions, attitudes.

Research can be broadly classified into three types, based on its application

in the study, the objectives for which the study is undertaken and depending on the

inquiry mode employed.

Research methods are the techniques used by the researcher for the process

of conduction of research. Basically the research methods comprises of three

questions namely,

a. What are the methods used to collect data from the respondents?

b. What are the statistical techniques used to relate the collected data with

the research study?

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c. What are the methods to evaluate the accuracy of the results?

Research methodology is the process of applying the correct methods or

techniques to the research study and to find out what the impact will be to the study

after applying the same. So to take the research study in the correct path a brief

knowledge of research methodology is required. The researcher has to know the

various logics behind the usage of the methods. So the basic questions of research

methodology will be,

a. Why the particular research study is selected?

b. Why to select the particular research methods or techniques for this

study?

c. How to define the problem and hypothesis?

In this chapter we are going to discuss about the objective, need and scope

the study, he basic research design of the study, the sampling data types and

techniques used, about the Structural Equation model and the various statistical

techniques used in the study.

4.2 STATEMENT OF THE PROBLEM

Retail sector is one of the major sector in India which provides more

employment opportunities and revenue to the Government. It has attracted more

markets globally in recent times which resulted in Foreign Direct Investment in this

sector. But it also stirred major arguments among various sector of people across the

country. The main affecters that is the Retailers were not given much awareness about

it and their point of view from various level was not taken into consideration. This

research is basically to understand from the retailer’s point of view about how they

foresee the FDI in retail sector in Tamil Nadu and their expectations from the same.

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4.3 OBJECTIVES OF THE STUDY

The objectives of this study are:

a. To study the retailer’s profile with respect to the FDI in retail sector

towards financial impact.

b. To find interrelationship between the factors of FDI towards Financial

impact.

c. To find out the most important factor that contributes towards the

financial impact.

d. To study the most influencing factor that helps to improve financial

impact.

e. To develop Structural Equation Model (SEM) for interrelationship

between factors of FDI towards financial impact.

4.4 SCOPE OF THE STUDY

With the growing demand for variety and innovativeness the investment in

retail sector plays a vital role. But we tend to ignore the fact that the people involved

in retail sector i.e. retailers must also be considered while deciding whether FDI is

necessary or not. So this study is conducted within state of Tamil Nadu to identify

from retailer’s point of view what they actually expect from FDI and also will it pave

a way for their further growth and development.

4.5 RESEARCH DESIGN

A research design is a framing a structure or pattern for the research study

which includes,

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a. Identification of population and sample size

b. The type of data (that is primary or secondary) to be used in the research

study based on the problem identified.

c. If primary data collection, then what mode of data collection is selected

and who the respondents are.

d. In case of secondary data collection, then what are the books, journals

or publications to be referred for review.

e. What type of sampling technique to be used for the selected sample?

f. Then finally we have to identify what type of analytical tools can be

used to infer the results with the collected data.

So unless we have a clear vision of the research process it may not be possible

for us to understand the study and to proceed in the proper direction. Hence research

design plays an important role in research study.

4.6 STRUCTURAL EQUATION MODELING (SEM)

Structural equation modeling, or SEM, is a very general, chiefly linear, chiefly

cross-sectional statistical modeling technique. Factor analysis, path analysis and

regression all represent special cases of SEM.

SEM is a largely confirmatory, rather than exploratory, technique. That is, a

researcher are more likely to use SEM to determine whether a certain model is valid.,

rather than using SEM to "find" a suitable model--although SEM analyses often

involve a certain exploratory element.

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The below SEM explains the various factors related to FDI in retail and how it

leads to the final output that is the financial impact for retailer’s.

Fig 4.1: SEM to determine the relationship between FDI in retail

towards financial impact

Source: Primary Data

4.7 POPULATION

a. The term "population" is used in statistics to represent all possible

measurements or outcomes that are of interest to us in a particular study.

- Robert A. Donnelly Jr., Ph.D.

b. The organized and un-organized retail sector in Tamil Nadu form the

population for this study.

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4.8 SAMPLE

a. The term "sample" refers to a portion of the population that is

representative of the population from which it was selected.

- Robert A. Donnelly Jr., Ph.D.

b. The sample size selected for this study is 516 based on the below formula,

n = (ZS/E)2

c. Determination of sample size:

Sample size n = (ZS/E)2

Where

Z = standardized value corresponding to a confidence level of 95percent =

1.96

S = Sample SD from pilot study of 50 sample = 0.5795

E = Acceptable Error = 5percent = 0.05

Hence, Sample size = n = (ZS/E)2

= (1.96*0.5795/0.05)2

= 516.034

= 516

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4.9 SAMPLING METHOD

Sampling methods are the methods used to collect data from the target

respondents. It can be classified into probability or non-probability sampling. The

sampling methods adopted to find the data from the retailers are as follow:

4.9.1 CONVENIENCE SAMPLING

Convenience sampling is a non – probability sampling where the sample is

selected based on the researcher’s convenience and proximity. In this study the un-

organized and organized retail outlets are selected within various cities of Tamil Nadu

based on convenience.

4.9.2 SIMPLE RANDOM SAMPLING

In this technique, each member of the population has an equal chance of being

selected as subject. Once the convenience sampling is done, then the random pick of

retail outlets within cities is done to give equal chance to all cities.

4.10 DATA COLLECTION

Data collection is the process of gathering and measuring information on

variables of interest, in an established systematic fashion that enables one to answer

stated research questions, test hypotheses, and evaluate outcomes.

4.10.1 PRIMARY DATA

a. Data collected by the investigator himself/ herself for a specific purpose

is known as primary data.

b. In this study, Questionnaire was used to collect data from the

respondents (organized and unorganized retail stores) in Tamil Nadu

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4.10.2 SECONDARY DATA

a. Data collected by someone else for some other purpose (but being

utilized by the investigator for another purpose)

b. Books and journals related to Foreign direct Investment.

c. Articles pertaining to Foreign Direct Investment in Retail Sector.

4.11 PILOT STUDY RELIABILITY ANALYSIS

Factors Number of

Sample

Number of

Item

Cronbach

Alpha

FDI In Retail 50 5 0.878

Supply Chain 50 5 0.349

Storage Facility 50 5 0.629

Government Policies 50 5 0.313

Competition 50 5 0.393

Employment 50 5 0.690

Joint Ventures 50 5 0.660

Inflation 50 4 0.861

Exchange Rate 50 3 0.757

Organized Retail 50 5 0.655

Financial Impact 50 5 0.867

4.12 STATISTICAL TOOLS USED

The statistical tools used on SPSS Software (Version 17.0) are:

a. One way ANOVA followed by Duncan Multiple Range Test (DMRT)

b. Friedman test

c. Correlation Analysis

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d. Multiple Regression Analysis

e. Structural Equation Model (SEM)

Confirmatory Factor Analysis (CFA) is also deployed to confirm the variables

related to each factors and Structural Equation Model (SEM) using AMOS software

(Version 16.0)

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CHAPTER V

ANALYSIS AND INTERPRETATION

5.1 INTRODUCTION

Statistical data once collected needs to be analyzed and interpreted to put it in

a meaningful form. Hence data analysis and interpretation plays a vital role in the

research process. Data analysis helps to break down the quantitative and qualitative

data questions into sub sets and to classify, organize and summarize the same for

better understanding. Data interpretation helps to look beyond the data and helps the

researcher to think in what way the data collected will help with the study. It studies

the cause and effect relationship of the collected data with the research study. So

unless a proper analysis is done the interpretation cannot be proceeded. Hence both

are interdependent in research study.

In this chapter a detailed analysis of the collected data are analyzed with

various statistical techniques to test whether the data is collected as per objectives

stated earlier. Hypothesis are tested on the basis of findings of the study based on

which interpretations and conclusions are drawn. The main two analysis used for the

present study are Descriptive analysis and Inferential Analysis.

5.2 DESCRIPTIVE ANALYSIS ON SAMPLE

One of the commonly used analysis to find the descriptive relationship of the

given data is percentage analysis. Percentage analysis helps to compare two or more

series of data in totality as the percentage reduces everything to a common base.

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Table 5.1 Frequency Distribution of Location of the outlet

Location of the outlet Frequency Percentage

Within city 310 60.1

Suburban 127 24.6

Rural 79 15.3

Total 516 100.0

Fig 5.1 Bar Diagram representing the Location of the outlet

From the above table 5.1, 60.1 percentage of the retailers are located within

city in Tamil Nadu, whereas 24.6 percentage of the retailers are located in the

suburban area and the remaining 15.3 percentage in the rural area.

Based on the survey, the retailers are more within city than suburban and rural

areas in Tamil Nadu.

0

20

40

60

80

Within city Suburban Rural

Per

cen

tage

Location of the outlet

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Table 5.2 Frequency distribution of the Size of the outlet in square feet

Size of the outlet in square feet Frequency Percentage

Below 1000 146 28.3

1001-2000 208 40.3

2001-3000 91 17.6

Above 3000 71 13.8

Total 516 100.0

Fig 5.2: Bar diagram representing the size of the outlet in square feet

In the table 5.2, the retailers in Tamil Nadu having size of the outlet below

1000 square feet are around 28.3 percentage, and size of the outlet between 1001 to

2000 square feet are around 40.3 percentage. The percentage of retailers having square

feet between 2001 to 3000 are 17.6 and above 3000 square feet are 13.8 percentage.

This indicates that majority of the retailers own an outlet between 1001 to 2000

square feet in Tamil Nadu.

0

10

20

30

40

50

Below 1000 1001-2000 2001-3000 Above 3000

Per

cen

tage

Size of the outlet in Square feet

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Table 5.3 Frequency Distribution of Existence of retail outlet in years

Existence of retail outlet in years Frequency Percentage

Below 5 138 26.7

6-10 181 35.1

11-15 112 21.7

Above 15 85 16.5

Total 516 100.0

Fig 5.3 Bar Diagram representing the Existence of retail outlet in years

From the above table 5.3, the percentage of existence of retail outlets below 5

years in Tamil Nadu are around 26.7, whereas 35.1 percentage of retail outlets has

existence between 6 to 10 years. Around 21.7 percentage of retail outlets have

existence between 11-15 years and 16.5 percentage of retail outlets have an existence

of above 15 years.

Hence concluded that the majority of the retail outlets exist between 6 to 10 years.

0

5

10

15

20

25

30

35

40

Below 5 6-10 11-15 Above 15

Per

cen

tag

e

Existence of retail outlet in years

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Table 5.4 Frequency Distribution of Number of customer’s service per

day

Number of customers service per

day Frequency Percentage

Below 50 159 30.8

51-100 178 34.5

101-200 107 20.7

Above 200 72 14.0

Total 516 100.0

Fig 5.4 Bar Diagram representing the number of customer’s service per day

From the above table 5.4, 30.8 percentage of retail outlets have customers less

than 50 per day, whereas 34.5 percentage have customers around 51 to 100 per day in

their outlets. 20.7 percentage of retail outlets have 101 to 200 customers per day and

14 percentage have above 200 customers visiting them per day. Hence most of the

retail outlets in Tamil Nadu have customers around 51 to 100 customers per day.

0

10

20

30

40

Below 50 51-100 101-200 Above 200

Per

centa

ge

Number of customers service per day

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Table 5.5 Frequency Distribution of Amount of sales in lakhs per month

Amount of sales in lakhs per

month Frequency Percentage

Below 1 152 29.5

1-5 181 35.1

6-10 114 22.1

Above 10 69 13.4

Total 516 100.0

Fig 5.5 Bar Diagram representing Amount of sales in lakhs per month

From above table 5.5, the retail outlets having a sales turn over below one lakh

per month are around 29.5 percentage. Around 35.1 percentage of retail outlets have

a sales of about 1 to 5 lakhs, whereas 22.1 percentage of retail outlet have a sales of 6

to 10 lakhs per month. 13.4 percent of retail outlets have a sales of above 10 lakhs in

Tamil Nadu. Hence based on the findings, majority of retail outlets in Tamil Nadu

have a sales of around 1 to 5 lakhs per month.

0

10

20

30

40

Below 1 1-5 6-10 Above 10

Per

centa

ge

Amount of sales in lakhs per month

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Table 5.6 Frequency Distribution of Number of employee in the store

Number of employee in

the store Frequency Percentage

Below 5 156 30.2

6-10 163 31.6

11-20 112 21.7

Above 20 85 16.5

Total 516 100.0

Fig 5.6 Bar Diagram representing number of employee in the store

From the above table 5.6, the percentage 30.2 percentage of retail outlets have

employed less than 5 employees in their outlets whereas 31.6 percentage of retail

outlets have around 6 to 10 employees. 21.7 percentage have employed around 11 to

20 employees in their outlets and 16.5 percentage employed above 20 employees in

their outlets.

Comparatively, most of the retail outlets employs around 6 to 10 employees

in their outlets in Tamil Nadu.

0

10

20

30

40

Below 5 6-10 11-20 Above 20

Per

centa

ge

Number of employees in the store

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Table 5.7 Mean and Standard Deviation of FDI in retail

A. FDI In Retail Mean Std.

Deviation

Allowing FDI in retail will be a good step that

will benefit Tamil Nadu and bring in progress

for the state.

4.52 0.80

The proposed retail format of allowing only 51

percent stake in the business will protect the

domestic player from being overtaken by the

foreign company.

4.01 0.85

FDI in Retail will lead to creation of SEZs

(Special Economic Zones) which will help in

development of rural areas and promote the real

estate market.

3.77 1.07

FDI in retail will bring in wide range of

products for the consumers who have become

brand-conscious and are willing to spend.

3.55 1.20

FDI in Retail will eliminate the role of the

middlemen currently existing and will directly

benefit the producers / farmers.

3.61 1.24

From above table 5.7, allowing FDI in retail in Tamil Nadu has the highest

mean of 4.52 as most of the retailers believe it to be a good step for progress of state.

They feel 51 percent stake will protect them from being overtaken from foreign

players. Hence it has second highest mean of 4.01. As the introduction of FDI will

create SEZs, the chances of development of rural areas and real estate market are on

high. So, it has third highest mean of 3.77.

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Table 5.8 Mean and Standard Deviation of supply chain

B. Supply Chain Mean Std.

Deviation

The existing supply chain system is insufficient to

make consumer products available on time.

Hence there is a gap in demand and supply.

4.00 0.93

FDI in retail sector will help in establishing better

and efficient supply chain system 3.57 0.93

Newer and better supply chain system will ensure

timely replenishment of stock at the retail outlets

for sale

3.38 1.07

Better supply chain system will increase the

probability of sales and hence profit by increasing

the shelf life of the goods.

3.31 1.06

Better supply chain system will help achieve

better customer satisfaction and thereby establish

customer loyalty for the retail outlet.

3.28 1.13

From above table 5.8, the retailers feel the existing supply chain system is

insufficient and there is gap between demand and supply. So it has a highest mean of

4.00. They feel FDI will help for better and efficient supply chain system and the

newer one will ensure timely replenishment of stock at the retail outlet for sale and

hence it has received second and third highest mean of 3.57 and 3.38.

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Table 5.9 Mean and Standard Deviation of Storage facility

C. Storage Facility Mean Std.

Deviation

Cold storage facility not adequate in Tamil Nadu. 3.71 0.93

Retail shops in Tamil Nadu find it difficult to

have their own cold storage facilities. 3.42 0.97

FDI in storage facilities helps in better storage of

perishable goods. 4.04 0.88

FDI in storage helps to reduce the wastage and

transportation costs. 3.57 0.83

Better storage helps in reduction of price of the

product. 3.27 1.02

The observation for the above table 5.9 are that retailers believe that FDI will

help for better storage of perishable goods and hence it has highest mean of 4.04. With

the second highest mean of 3.71, the retailers feel there is no adequate storage

facilities in Tamil Nadu and better storage facilities helps to reduce wastage and

transportation costs and in turn reduces the losses incurred by it and so, it has received

third highest mean of 3.57.

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Table 5.10 Mean and Standard Deviation of Government Policies

D. Government Policies Mean Std.

Deviation

Government policies in the State of Tamil

Nadu towards retail sector are adequate. 3.64 1.21

Reforms are required in the Government

policies to allow regulated FDI in retail. 3.40 1.12

The present Government policies towards

domestic retailers should be made lenient to

ease the pressure on them and give them

support.

3.12 1.16

The present Government Labour Laws should

be reviewed to safeguard the employees from

being exploited by the foreign companies.

3.15 1.21

The Government policies for profit

sharing between the foreign company and

domestic partner should be revised to prevent

100 percent of profits from leaving the country.

3.29 1.21

From the table 5.10 the observations are, retailers feel that there are adequate

Government policies for retail sector and so it has received highest mean of 3.64

which is followed by, second highest mean of 3.70 where the retailers feel more

reforms are required for Government policies related to FDI in retail and finally they

want Government to revise their policies towards FDI regarding profit sharing as they

feel entire percent will be earned by them and hence it has received the third highest

mean of 3.29.

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Table 5.11 Mean and Standard Deviation of Competition

E. Competition Mean Std.

Deviation

Foreign investment will induce monopoly in

the retail market. 3.78 1.05

Competition is high in Tamil Nadu among

retail shops. 3.41 1.08

FDI in retail will affect the local competition in

Tamil Nadu. 3.26 1.18

FDI in retail sector motivates local competitors

to innovate cheaper products with good quality. 3.18 1.16

Foreign investment helps to bring better

technology to win the local competition. 3.21 1.18

From the above table 5.11, the highest mean value is 3.78 where the retailers

believe that FDI in retail will bring monopoly in the market. Secondly they also think,

competition is already high among themselves in Tamil Nadu and so it has received

the second highest mean value of 3.41. The third highest mean is 3.26 where the FDI

in retail market think FDI will affect the local retailers in Tamil Nadu.

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Table 5.12 Mean and Standard Deviation of Employment

F. Employment Mean Std.

Deviation

Employment opportunities are more in service

sector. 3.64 0.94

FDI in retail creates more employment directly

and indirectly. 4.35 0.87

More employment opportunities increase the

revenue of the individual and for the economy. 3.75 0.79

Revenue will increase the standard of living of

the people. 3.37 0.97

All lead to improvement in the economic growth 3.24 1.13

The table 5.12 explains that majority of the retailers expect FDI in retail will

bring more employment opportunities and hence it has received highest mean of 4.35,

followed by second highest mean of 3.75 where they think more employment

opportunities will increase their individual and economy’s revenue. The third highest

mean is 3.64 which explains that the employment opportunities are more in service

sector.

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Table 5.13 Mean and Standard Deviation of Joint Ventures

G. Joint Ventures Mean Std.

Deviation

Joint venture in retail sector is a welcome

change in Tamil Nadu. 3.91 1.08

It helps to use the optimum resources of both

the firms. 3.38 0.90

Foreign firm collaborating with local firm

enhances the brand name and reputation. 3.09 1.02

It promotes imported goods at a cheaper price. 3.02 1.09

It is a win-win situation for both the firm. 3.09 1.12

The observations from the above table 5.13 are, the retailers welcome FDI in

retail by means of joint ventures in Tamil Nadu and hence it has received highest

mean value of 3.38. By means of joint ventures the optimum resources of both the

firms will be utilized and hence it has second highest mean value of 3.38. Thirdly

there is a tie in mean of 3.09 where the retailers feel by collaborating with foreign

firm their brand name will increase and hence it will be a win-win situation for both.

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Table 5.14 Mean and Standard Deviation of Inflation

H. Inflation Mean Std.

Deviation

FDI in retail sector will help in curbing the

inflation as the prices of farm produces will be

controlled due to efficient transportation and

storage.

3.86 1.04

FDI in retail will promote free and fair

competition thereby sharply lowering inflation. 3.24 0.96

FDI in retail sector will bring in lot of cash flow

which will help the Government in building

better infrastructure spurring development and

economic growth.

3.03 1.04

By introducing FDI in retail, the tax revenues

from the MNCs will increase for the

Government which will further reduce the

budget deficit.

3.08 1.08

From the above table 5.14, the highest mean value is 3.86 where the retailers

feel FDI in retail will help in curbing inflation by means of transportation and storage

and it is followed by second highest mean value of 3.24 in which they expect that FDI

will promote free and fair competition by lowering inflation. The chances of reduction

in budget deficit is possible because of the earnings from foreign firms in forms of tax

revenues and so it has third highest mean value of 3.08.

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Table 5.15 Mean and Standard Deviation of Exchange rate

I. Exchange Rate Mean Std.

Deviation

Allowing FDI in retail will improve the Foreign

Exchange Reserves in India due to the cash

inflow from the foreign company.

4.02 1.03

The cash inflow from FDI will strengthen /

stabilize the Indian Rupee in the global market. 3.48 0.98

Improved exchange rate will reduce the foreign-

debt burden of India. 3.07 1.06

The above observation from the table 5.15 are, the retailers think that the value

in foreign exchange reserves will improve due to the cash inflow from the foreign

company and hence it has highest mean of 4.02. This improved cash flow will stabilize

the Indian rupee value globally and thus it has second highest value of 3.48 and finally

the mean of 3.07 explains improved exchange rate will reduce the foreign debt burden

of India.

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Table 5.16 Mean and Standard Deviation of Systemized Retail

J. Systemized Retail Mean Std.

Deviation

FDI in retail sector will promote

Systemized retail outlets. 3.59 1.13

More Systemized retail outlets are

required in India to cater to the growing section

of consumers who have more buying power.

3.36 1.05

Consumers will find better shopping

experience and value for money in a

Systemized retail outlet than in a Non-

Systemized retail.

3.09 1.12

Systemized retail will ensure controlled

quality and price of the product which will

benefit both consumers and the retailers.

3.04 1.09

Systemized retail will help consumers

make informed decision about the various

products before buying.

3.16 1.15

The above table 5.16 explains that the highest mean is 3.59 where the retailers

expect FDI in retail sector will promote systemized retail outlets. The second highest

mean is 3.36 which explains that there is more need of systemized retail outlets to

cater consumer needs. Systemized retailing will help the consumers to get information

about various products before buying and hence it has received the third highest mean

with value of 3.16.

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Table 5.17 Mean and Standard Deviation of Financial Impact

K. Financial Impact Mean Std.

Deviation

FDI will improve the market value of a retail

outlet 3.75 1.01

FDI improves the profit figure/margin of the

retail outlet. 3.28 1.00

It helps all classes of people in financial growth 3.07 1.07

FDI increases the number of people with steady

income in retail sector 3.04 1.12

FDI helps in the overall financial growth in this

sector 3.05 1.06

The table 5.17 explains that, the retailers perceive FDI will improve their

market value of the retail market and hence it has received highest mean value of 3.75.

The second highest mean value is 3.28 because they feel FDI in retail once stabilized

will improve their profit margin. The third highest mean value is 3.07 since it helps

all classes of people to improve their growth financially.

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5.3 INFERENTIAL ANALYSIS ON SAMPLE

Inferential analysis is used when a difference between two groups are to be

studied. In this study the various statistical tools used to infer the data with the stated

hypothesis are One way ANOVA, Friedman test, Correlation analysis and Regression

Analysis.

HYPOTHESIS I

Null Hypothesis: There is no significant difference between location of the outlet

with respect to the factors of FDI in retail towards financial impact

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Table 5.18: ANOVA for significant difference between location of the outlet

with respect to the factors of FDI in retail towards financial impact

Factors of FDI

Location

of the

outlet

F value P value

Within

city Suburban Rural

FDI In Retail 19.85b 18.46a 19.52b

5.352 0.005** (4.12) (3.73) (4.18)

Supply Chain 17.79 17.06 17.32

1.839 0.160 (3.80) (3.69) (4.09)

Storage

Facility

18.23b 17.95ab 17.23a 2.970 0.050*

(3.17) (3.10) (3.88)

Government

Policies

16.92 16.27 15.86 2.159 0.117

(4.34) (4.83) (4.78)

Competition 16.97 16.6 16.61

0.418 0.659 (4.38) (4.62) (4.97)

Employment 18.18 18.17 18.41

0.126 0.882 (3.81) (3.44) (3.72)

Joint Ventures 16.59 16.1 16.7

0.866 0.421 (4.01) (3.45) (3.86)

Inflation 13.22 12.82 12.89

0.560 0.572 (4.06) (3.89) (3.90)

Exchange Rate 10.70 10.09 10.18

2.281 0.103 (2.99) (3.06) (3.06)

Systemized

Retail

16.45 15.95 15.58 0.957 0.385

(5.39) (5.59) (5.35)

Financial

Impact

16.35 15.76 15.37 1.444 0.237

(5.22) (4.92) (4.98)

Note: 1.The value with in bracket refers to Standard Deviation (SD)

2. ** Denotes significant at 1percent level

3. Different alphabet between location of the outlet significant at 5

percent level using Duncan Multiple Range Test (DMRT)

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Since P value is less than 0.01, the null hypothesis is rejected at 1 percent level

with regard to the FDI in retail. Hence there is significant difference between location

of the outlet with respect to the FDI in retail.

Based on Duncan multiple test, the suburban significantly differs within city

and rural at 5 percent level, but there is no significant difference between within city

and rural with respect to the FDI in retail.

Since P value is less than 0.05, the null hypothesis is rejected at 5 percent level

with regard to storage facility. Hence there is significant difference between location

of the outlet with respect to the storage facility.

Based on DMRT, the within city significantly differs with rural at 5 percent

level, but there is no significant difference between within city and suburban with

respect to storage facility.

There is no significant difference between location of outlet with all factors of

FDI except FDI in retail and storage facility since P value is greater than 0.05. Hence

null hypothesis is accepted at 5 percent level of significance.

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HYPOTHESIS II

Null Hypothesis: There is no significant difference between the existence of retail

outlet with respect to the factors of FDI in retail towards financial impact.

Table 5.19: ANOVA for significant difference between existence of retail

outlet with respect to the factors of FDI in retail towards financial impact.

Factors of FDI Existence of retail outlet in years F

value P value

Below 5 6-10 11-15 Above 15

FDI In Retail 19.17a 19.23a 19.17a 20.76b

3.588 0.014* (4.29) (3.81) (4.00) (4.14)

Supply Chain 17.25a 17.28a 17.50a 18.61b

2.799 0.040* (3.88) (3.76) (3.67 (3.97)

Storage

Facility

17.38a 17.77ab 18.49bc 18.91c 5.061 0.002**

(3.66) (3.00) (3.27) (3.00)

Government

Policies

15.37a 16.74b 17.21b 17.48b 5.287 0.001**

(5.27) (4.19) (3.73) (4.65)

Competition 16.20a 16.36ab 17.50bc 17.94c

4.140 0.006** (5.20) (4.15) (4.15) (4.35)

Employment 17.51a 18.04ab 18.63bc 19.16c

4.172 0.006** (4.65) (3.24) (3.08) (3.42)

Joint Ventures 16.12a 15.94a 17.31b 17.16b

4.292 0.005** (3.98) (3.59) (3.58) (4.31)

Inflation 12.48a 12.33a 14.01b 14.39b

8.618 <0.001** (4.16) (3.83) (3.57) (4.09)

Exchange

Rate

9.72a 10.08a 11.18b 11.59b 10.222 <0.001**

(3.34) (2.99) (2.52) (2.70)

Systemized

Retail

15.12a 15.41a 17.79b 17.48b 8.223 <0.001**

(5.61) (5.20) (5.08) (5.40)

Financial

Impact

14.86a 15.25a 17.50b 17.79b 10.819 <0.001**

(5.30) (4.85) (4.87) (4.82)

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121

Note: 1.The value with in bracket refers to Standard Deviation (SD)

2. ** Denotes significant at 1 percent level

3. * Denotes significant at 5 percent level

4. Different alphabet between experiences in retail outlet significant at

5 percent level using Duncan Multiple Range Test (DMRT)

Since P value is less than 0.01, the null hypothesis is rejected at 1 percent of

level with regards to all factors of FDI except FDI in retail and supply chain. Hence

there is significant difference between existence of the retail outlet with respect to all

factors of FDI except FDI in retail and supply chain.

Based on DMRT, the below 5 years significantly differs with 11-15 years and

above 15 years at 5 percent level, but there is no significant difference between 6-10

years and 11-15 years with respect to storage facility, competition, and employment.

The retail outlets with existence of below 5 years may not be in position to

have separate storage facility, and it will be difficult for them to compete with

experienced retail outlets and similarly the number of employees employed will also

be less than compared to retail outlets with existence of 11-15 years and above 15

years and hence there is significant difference between them.

Based on DMRT, the below 5 years and 6-10 years significantly differs with

11-15 years and above 15 years at 5 percent level with respect to joint ventures,

inflation, exchange rate, systemized retail, financial impact but there is no significant

difference between them. Below 5 years significantly differs with 6-10 years, 11-15

years and above 15 years with respect to government policies at 5 percent level.

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Since P value is less than 0.05, the null hypothesis is rejected at 5 percent of

level with regards to FDI in retail and supply chain. Hence there is significant

difference between existence of the retail outlet with respect to FDI in retail and

supply chain.

Based on DMRT, the below 5 years, 6-10 years and 11-15 years significantly

differs with above 15 years at 5 percent level with respect to FDI in retail and supply

chain.

.

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HYPOTHESIS III

Null hypothesis: There is no significant difference between the number of customers

per day with respect to the factors of FDI in retail towards financial impact

Table 5.20: ANOVA for significant difference between the number of

customers per day with respect to the factors of FDI in retail towards financial

impact

Factors of

FDI

Number of customers service per day F

value P value

Below

50 51-100

101-

200

Above

200

FDI In

Retail

19.33a 18.96a 19.34a 21.14b 5.219 0.001**

(4.26) (3.72) (4.29) (3.75)

Supply

Chain

17.47a 16.99a 17.66a 18.85b 4.131 0.007**

(3.86) (4.00) (3.41) (3.67)

Storage

Facility

17.7 17.85 18.2 18.79 2.089 0.101

(3.66) (3.11) (2.77) (3.46)

Government

Policies

15.72a 16.99bc 16.37ab 17.89c 4.514 0.004**

(5.15) (4.06) (4.14) (4.51)

Competition 16.70a 16.46a 16.31a 18.76b

5.425 0.001** (5.09) (4.19) (4.01) (4.32)

Employment 17.91a 17.98a 18.33a 19.29b

2.691 0.046* (4.57) (3.17) (2.81) (3.81)

Joint

Ventures

16.31 16.3 16.35 17.56 2.153 0.093

(4.12) (3.54) (3.55) (4.32)

Inflation 12.64a 12.75a 13.16a 14.69b

5.109 0.002** (4.16) (3.95) (3.41) (4.18)

Exchange

Rate

9.85a 10.28ab 10.79b 11.85c 8.178 <0.001**

(3.36) (2.99) (2.36) (2.74)

Systemized

Retail

15.74a 15.97a 15.70a 18.47b 5.112 0.002**

(5.68) (5.37) (4.88) (5.35)

Financial

Impact

15.44a 15.69a 16.28a 17.97b 4.612 0.003**

(5.41) (4.99) (4.56) (5.15)

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Note: 1.The value with in bracket refers to Standard Deviation (SD)

2. ** Denotes significant at 1 percent level

3. * Denotes significant at 5 percent level

4. Different alphabet between number of customers per day significant

at 5 percent level using Duncan Multiple Range Test (DMRT)

Since P value is less than 0.01, the null hypothesis is rejected at 1 percent level

with regards to all factors of FDI in retail, except storage facility, employment, and

joint ventures. Hence there is significant difference between number of customer

service per day with regard to all factors of FDI except storage facility, employment,

and joint ventures.

Based on DMRT, below 50 significantly differs with 101-200 and above 200

customer service per day at 5 percent level, whereas there is no significant difference

between below 50 and 51-100 customer service with respect to exchange rate.

Below 50 customer service per day significantly differs with 51-100 and above

200 at 5 percent level, but there is no significant difference between below 50 and

101-200 customer service per day with respect to government policies.

Below 50 customer service per day significantly differs with above 200

customer service per day at 5 percent level but there is no significant difference

between below 50, 51-100,101-200 customer service per day for FDI in retail, supply

chain, competition, inflation, systemized retail and financial impact.

Since P value is less than 0.05, the null hypothesis is rejected at 5 percent level

with regards to employment. Hence there is significant difference between number of

customer service per day with regards to employment.

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Based on DMRT, Below 50 customer service per day significantly differs with

above 200 customer service per day at 5 percent level but there is no significant

difference between below 50, 51-100,101-200 customer service per day for

employment.

There is no significant difference between number of customers per day with

all factors of FDI except storage facility and joint ventures, since p value is greater

than 0.05. Hence null hypothesis is accepted at 5 percent level with respect to storage

facility and joint ventures.

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HYPOTHESIS IV

Null Hypothesis: There is no significant difference between size of the outlet with

respect to factors of FDI in retail towards financial impact

Table 5.21: ANOVA for significant difference between size of the outlet

with respect to factors of FDI in retail towards financial impact

Factors of FDI

Size of the outlet in square feet

F value P value Below

1000

1001-

2000

2001-

3000

Above

3000

FDI In Retail 19.23a 19.39a 18.99a 20.69b

2.773 0.041* (4.21) (3.87) (4.26) (3.94)

Supply Chain 17.59a 17.14a 17.15a 19.08b

5.025 0.002** (3.70) (3.94) (3.61) (3.70)

Storage

Facility

17.73a 17.73a 18.21a 19.13b 3.752 0.011*

(3.76) (2.92) (3.04) (3.36)

Government

Policies

15.90a 16.43a 16.70a 18.38b 5.018 0.002**

(5.15) (4.31) (3.67) (4.51)

Competition 16.71a 16.26a 17.07a 18.39b

4.096 0.007** (4.85) (4.43) (4.23) (4.18)

Employment 17.81a 18.00a 18.18a 19.73b

4.920 0.002** (4.65) (3.24) (2.97) (3.29)

Joint Ventures 16.35a 16.09a 16.53a 17.89b

3.983 0.008** (4.03) (3.74) (3.56) (3.97)

Inflation 13.02a 12.36a 12.86a 15.54b

12.021 <0.001** (4.2) (3.83) (3.33) (3.94)

Exchange Rate 10.04a 10.09a 10.59a 12.32b

11.690 <0.001** (3.27) (3.04) (2.46) (2.39)

Systemized

Retail

16.03a 15.58a 15.75a 18.87b 7.133 <0.001**

(5.5) (5.46) (4.64) (5.45)

Financial

Impact

15.32a 15.80a 15.65a 18.82b 8.648 <0.001**

(5.31) (5.01) (4.44) (5.02)

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Note: 1. The value with in bracket refers to Standard Deviation (SD)

2. ** Denotes significant at 1 percent level

3. * Denotes significant at 5 percent level

4. Different alphabet between size of the outlet significant at 5 percent

level using Duncan Multiple Range Test (DMRT)

Since P value is less than 0.01, the null hypothesis is rejected at 1 percent level

with respect to all factors of FDI except FDI in retail and storage facility. Hence there

is significant difference between size of the outlet with regards to all factors of FDI

except FDI in retail and storage facility.

Based on DMRT, Below 1000 square feet significantly differs with above 3000

square feet at 5 percent for supply chain, government policies, competition,

employment, joint ventures, inflation, exchange rate, systemized retail, and financial

impact whereas there is no significant difference between below 1000, 1001-2000 and

2001-3000 square feet.

Since P value is less than 0.05, the null hypothesis is rejected at 5 percent level

with respect to FDI in retail and storage facility. Hence there is significant difference

between size of the outlet with regard to FDI in retail and storage facility.

Based on DMRT, Below 1000 square feet significantly differs with above 3000

square feet at 5 percent for FDI in retail and storage facility whereas there is no

significant difference between below 1000, 1001-2000 and 2001-3000 square feet.

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HYPOTHESIS V:

Null hypothesis: There is no significant difference between amount of sales per

month with respect to all factors of FDI in retail towards financial impact

Table 5.22: ANOVA for significant difference between amount of sales

per month with respect to all factors of FDI in retail towards financial impact

Factors of FDI

Amount of sales in lakhs per month F

value P value Below

1 1-5 6-10

Above

10

FDI In Retail 19.56a 18.83a 19.53a 20.72b

3.751 0.011* (3.86) (4.02) (4.19) (4.21)

Supply Chain 17.57ab 16.83a 18.09b 18.41b

4.080 0.007** (3.90) (4.02) (3.21) (3.86)

Storage Facility 17.72 17.78 18.47 18.46

1.893 0.13 (3.69) (2.93) (3.13) (3.41)

Government

Policies

16.03 16.48 17.11 17.29 1.855 0.136

(5.13) (4.47) (3.63) (4.66)

Competition 16.49a 16.34a 17.01a 18.55b

4.478 0.004** (4.97) (4.42) (3.92) (4.39)

Employment 17.97a 17.78a 18.40a 19.55b

4.199 0.006** (4.57) (3.25) (2.99) (3.47)

Joint Ventures 16.64ab 15.85a 16.64ab 17.57b

3.639 0.013* (4.07) (3.77) (3.22) (4.34)

Inflation 13.10a 12.46a 13.15a 14.49b

4.437 0.004** (4.25) (4.15) (3.03) (4.10)

Exchange Rate 9.94a 10.19ab 10.84b 11.78c

7.235 <0.001** (3.35) (3.06) (2.40) (2.69)

Systemized Retail 16.03a 15.52a 16.39a 17.97b

3.541 0.015* (5.72) (5.50) (4.70) (5.41)

Financial Impact 15.72a 15.53a 16.45ab 17.51b

2.967 0.032* (5.55) (4.94) (4.65) (5.09)

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129

Note: 1. The value with in bracket refers to Standard Deviation (SD)

2. ** Denotes significant at 1 percent level

3. * Denotes significant at 5 percent level

4. Different alphabet between amount of sales per month significant at

5 percent level using Duncan Multiple Range Test (DMRT)

Since P value is less than 0.01, the null hypothesis is rejected at 1 percent level

with regards to supply chain, competition, employment, inflation and exchange rate.

Hence there is significant difference between amount of sales per month with regards

to supply chain, competition, employment, inflation and exchange rate.

Based on DMRT, 1-5 lakhs significantly differs with 6-10 and above 10 lakhs

at 5 percent, whereas there is no significant difference between below 5 lakhs, above

5 and 10 lakhs with respect to supply chain.

Below 1 lakh significantly differs with 6-10 and above 10 lakhs at 5 percent,

but there is no significant difference between below 1 and 1-5 lakhs with regard to

exchange rate.

Below 1 lakh significantly differs with above 10 lakhs at 5 percent for

competition, employment and inflation.

Since P value is less than 0.05, the null hypothesis is rejected at 5 percent level

with regards to FDI in retail, joint venture, Systemized retail and financial impact.

Hence there is significant difference between amount of sales per month with regards

to FDI in retail, joint venture, Systemized retail and financial impact.

Based on DMRT, 1-5 lakhs significantly differs with above 10 lakhs at 5

percent for joint ventures.

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Below 1 lakh significantly differs with above 10 lakhs at 5 percent, but there

is no significant difference between Below 1 lakh, 1-5 lakhs and 5-10 lakhs for

financial impact.

Below 1 lakh significantly differs with above 10 lakhs at 5 percent whereas

there is no significant difference between Below 1 lakh, 1-5 lakhs and 5-10 lakhs for

FDI in retail and systemized retail.

There is no significant difference between amount of sales per month with

regards to storage facility and government policies, since P value is greater than 0.05.

Hence null hypothesis is accepted at 5 percent level of significance.

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HYPOTHESIS VI

Null Hypothesis: There is no significant difference number of employees in the store

with respect to all factors of FDI in retail towards financial impact.

Table 5.23: ANOVA for significant difference number of employees in

the store with respect to all factors of FDI in retail towards financial impact

Factors of FDI

Number of employee in the store F

value P value Below

5 6-10 11-20

Above

20

FDI In Retail 19.04a 19.51a 19.12a 20.54b

2.849 0.037* (4.28) (3.81) (3.92) (4.20)

Supply Chain 17.10a 17.55a 17.16a 18.81b

4.251 0.006** (4.21) (3.57) (3.60) (3.64)

Storage Facility 17.64 18.11 17.99 18.51

1.356 0.255 (3.68) (2.78) (2.90) (3.83)

Government Policies 15.25a 17.48b 16.52b 17.47b

8.011 <0.001** (5.34) (3.78) (3.67) (4.79)

Competition 15.96a 17.36b 16.01a 18.48c

7.990 <0.001** (5.09) (4.07) (4.11) (4.22)

Employment 17.42a 18.51bc 18.10ab 19.26c

5.172 0.002** (4.57) (3.17) (2.69) (3.74)

Joint Ventures 16.29a 16.57ab 15.91a 17.45b

2.772 0.041* (4.05) (3.90) (3.07) (4.22)

Inflation 12.44a 13.15a 12.88a 14.34b

4.377 0.005** (4.51) (3.73) (3.43) (3.93)

Exchange Rate 9.55a 10.85ab 10.37b 11.58c

9.999 <0.001** (3.51) (2.63) (2.71) (2.69)

Systemized Retail 15.23a 16.82b 15.25a 18.00b

6.832 <0.001** (5.91) (5.00) (5.03) (5.27)

Financial Impact 14.89a 16.40bc 15.93ab 17.67c

5.964 0.001** (5.73) (4.28) (4.99) (5.12)

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Note: 1. The value with in bracket refers to Standard Deviation (SD)

2. ** Denotes significant at 1 percent level

3. * Denotes significant at 5 percent level

4. Different alphabet between number of employees in the store

significant at 5 percent level using Duncan Multiple Range Test (DMRT)

Since P value is less than 0.01, the null hypothesis is rejected at 1 percent level

with regards to all factors of FDI except FDI in retail, storage facility, and joint

ventures. Hence there is significant difference between number of employees in the

store with respect to all factors of FDI except FDI in retail, storage facility, and joint

ventures.

Based on DMRT, Below 5 significantly differs with 6-10 and Above 20 at 5

percent, whereas there is no significant difference below 5 and 11-20 with regard to

employment and financial impact. Below 5 significantly differs with 11-20 and above

20 at 5 percent but there is no significant difference between below 5 and 6-10 with

respect to exchange rate.

Below 5 significantly differs with above 20 at 5 percent, whereas there is no

significant difference between below 5, 6-10 and 11-20 with regard to supply chain

and inflation. Below 5 significantly differs with 6-10, 11-20 and above 20 at 5 percent

for government policies. Below 5 significantly differs with 6-10 and above 20 at 5

percent but there is no significant difference between below 5 and 11-20 for

competition.

Below 5 significantly differs with 6-10 and above 20 at 5 percent for

systemized retail whereas there is no significant difference between below 5 and 11-

20.

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Since P value is less than 0.05, the null hypothesis is rejected at 5 percent level

with regard to FDI in retail and joint ventures. Hence there is significant difference

between the number of employees in the store with respect to FDI in retail and joint

ventures.

Based on DMRT, Below 5 significantly differs with above 20 at 5 percent level

whereas there is no significant difference between below 5, 6-10 and 11-20 for joint

ventures.

Below 5 significantly differs with above 20 at 5 percent for FDI in retail but

there is no significant difference between below 5, 6-10, and 11-20.

There is no significant difference the number of employees in the store with

regards to all factors of FDI except Storage facility as the P value is greater than 0.05.

Hence null hypothesis is accepted at 5 percent level of significance for storage facility.

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HYPOTHESIS VII

Null Hypothesis: There is no significant difference between mean ranks towards

factors of FDI on Financial Impact

Table 5.24: Friedman test for significant difference between mean ranks

towards factors of FDI on Financial Impact

Factors of FDI Mean Rank Chi Square Value P value

Supply Chain 5.19

294.912 <0.001**

Storage Facility 5.81

Government

Policies 4.70

Competition 4.69

Employment 6.12

Joint Ventures 4.27

Inflation 4.48

Exchange Rate 5.6

Systemized Retail 4.13

Note: ** Denotes significant at 1 percent level

Fig 5.7: Friedman test for significant difference between mean ranks

towards factors of FDI on Financial Impact

5.195.81

4.7 4.696.12

4.27 4.485.6

4.13

01234567

Mean Rank

Mean Rank

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Since P value is less than 0.01, the null hypothesis is rejected at 1 percent level

of significance. Hence concluded that there is significant difference between mean

ranks towards factors of FDI on Financial Impact. Based on mean ranks, Employment

(6.12) is the most important factor towards financial impact followed by Storage

facility (5.81), Exchange rate (5.60), supply chain (5.19), Competition (4.69),

Government policies (4.70), inflation (4.48), joint ventures (4.27) and Systemized

retail (4.13).

With the introduction of FDI in retail sector, the retailers expect the

employment opportunities to increase the most as the chances of direct and indirect

logistics and infrastructure will be on rise. Next to employment opportunities, comes

storage facilities as in India as we are in need of adequate storage facilities to stock

the perishable goods and the surplus production of goods here.

Retailers have ranked the factor, Exchange rate on third as it plays a major role

in the growth of the economy. With FDI in retail, the retailers expect a stabilization

in the exchange rates which can increase their revenue through exports and reduce

costs incurred by imports. Then comes supply chain as for any retailer a proper supply

chain helps to maintain the demand and supply curve. A delay in the distribution of

goods can lead to loss for them.

Competition survives in all fields. Because of the competition from foreign

markets the retailers expect their domestic ability to increase as they have to meet the

advanced retail market of foreign countries. Recently the inflation of food products

and the economy was on high as there was artificial rise on prices of goods, so to

curtail the same the retailers expect FDI in Retail sector.FDI in retail can come into

India through joint ventures. Finally it can help the retailers to systemize their markets

with a proper billing system, voucher books, inventory records and so on.

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CORRELATION COEFFICIENT BETWEEN FACTORS OF FDI IN

RETAIL TOWARDS FINANCIAL IMPACT

Table 5.25: Pearson Correlation Coefficient between factors of FDI

towards Financial Impact

Factors of

FDI

FDI in

Retail Inflation

Exchange

Rate

Systemized

Retail

Financial

Impact

FDI in

Retail 1.000 0.356** 0.275** 0.297** 0.383**

Inflation - 1.000 0.697** 0.708** 0.729**

Exchange

Rate - - 1.000 0.714** 0.694**

Systemized

Retail - - - 1.000 0.841**

Financial

Impact - - - - 1.000

Note: 1. ** denotes correlation is significant at 1 percent level.

The Correlation coefficient between the FDI in Retail and Inflation is 0.356

which indicates 36 percentage positive relationship between FDI in Retail and

Inflation and is significant at 1 percent level. The Correlation coefficient between the

FDI in Retail and Exchange Rate is 0.275 which indicates 28 percentage positive

relationship between FDI in Retail and Exchange Rate and is significant at 1 percent

level. The Correlation coefficient between the FDI in Retail and Systemized Retail is

0.297 which indicates 30 percentage positive relationship between FDI in Retail and

Systemized Retail and is significant at 1 percent level. The Correlation coefficient

between the FDI in Retail and Financial Impact is 0.383 which indicates 38 percentage

positive relationship between FDI in Retail and Financial Impact and is significant at

1 percent level.

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The Correlation coefficient between the Inflation and Exchange Rate is 0.697

which indicates 70 percentage positive relationship between Inflation and Exchange

Rate and is significant at 1 percent level. The Correlation coefficient between the

Inflation and Systemized Retail is 0.708 which indicates 71 percentage positive

relationship between Inflation and Systemized Retail and is significant at 1 percent

level. The Correlation coefficient between the Inflation and Financial Impact is

0.0.729 which indicates 73 percentage positive relationship between Inflation and

Financial Impact and is significant at 1 percent level.

The Correlation coefficient between the Exchange Rate and Systemized Retail

is 0.714 which indicates 71 percentage positive relationship between Exchange Rate

and Systemized Retail and is significant at 1percent level. The Correlation coefficient

between the Exchange Rate and Financial Impact is 0.694 which indicates 69

percentage positive relationship between Exchange Rate and Financial Impact and is

significant at 1 percent level.

The Correlation coefficient between the Systemized Retail and Financial

Impact is 0.841 which indicates 84 percentage positive relationship between

Systemized Retail and Financial Impact and is significant at 1 percent level.

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Table 5.26 Pearson Correlation coefficient between factors of FDI and

FDI in Retail

Factors of FDI FDI In Retail

Supply Chain 0.480

Storage Facility 0.256

Government Policies 0.136

Competition 0.273

Employment 0.250

Joint Ventures 0.228

Note: 1. ** denotes correlation is significant at 1 percent level

The correlation coefficient between supply chain and FDI in retail is 0.480

which indicates there is positive relationship of 48 percent and is significant at 1

percent level. The correlation coefficient between storage facility and FDI in retail is

0.256 which indicates 25 percent of positive relationship and is significant at 1

percent. The correlation coefficient between government policies and FDI in retail is

0.136 which indicates 13 percent of positive relationship and is significant at 1

percent. The correlation coefficient between competition and FDI in retail is 0.273

where there is 27 percent of positive relationship between them and is significant at 1

percent. The correlation coefficient between employment and FDI in retail is 0.250

which indicates there is 25 percent of positive relationship and is significant at 1

percent. The correlation coefficient between joint ventures and FDI in retail is 0.228

which indicates 22 percent of positive relationship and is significant at 1 percent.

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Table 5.27 Pearson Correlation coefficient between primary and

secondary factors of FDI

Factors of FDI Inflation Exchange

Rate

Systemized

Retail

Financial

Impact

Supply Chain 0.466 0.394 0.479 0.514

Storage Facility 0.473 0.467 0.543 0.524

Government

Policies 0.447 0.476 0.543 0.520

Competition 0.475 0.501 0.608 0.612

Employment 0.502 0.463 0.513 0.538

Joint Ventures 0.626 0.399 0.532 0.539

FDI In Retail 0.356 0.275 0.297 0.383

Note: 1. ** denotes correlation is significant at 1 percent level

The correlation coefficient between supply chain and inflation is 0.466 which

explains that there is 46 percent positive relationship between supply chain and

inflation and is significant at 1 percent. The correlation coefficient between supply

chain and exchange rate is 0.394 which indicates 39 percent positive relationship

between them and is significant at 1 percent. The correlation coefficient between

supply chain and systemized retail is 0.514 and has a positive relationship of 48

percent between them and is significant at 1 percent. The correlation coefficient

between supply chain and financial impact is 0.514 that indicates there is positive

relationship of 51 percent and is significant at 1 percent.

The correlation coefficient between storage facility and inflation is 0.473

which explains that there is 47 percent positive relationship between storage facility

and inflation and is significant at 1 percent. The correlation coefficient between

storage facility and exchange rate is 0.467 which indicates 48 percent positive

relationship between them and is significant at 1 percent. The correlation coefficient

between storage facility and systemized retail is 0.543 and has a positive relationship

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of 54 percent between them and is significant at 1 percent. The correlation coefficient

between storage facility and financial impact is 0.524 that indicates there is positive

relationship of 52 percent and is significant at 1 percent.

The correlation coefficient between Government policies and inflation is 0.473

which explains that there is 47 percent positive relationship between government

policies and inflation and is significant at 1 percent. The correlation coefficient

between government policies and exchange rate is 0.476 which indicates 48 percent

positive relationship between them and is significant at 1 percent. The correlation

coefficient between government policies and systemized retail is 0.543 and has a

positive relationship of 54 percent between them and is significant at 1 percent. The

correlation coefficient between government policies and financial impact is 0.520 that

indicates there is positive relationship of 52 percent and is significant at 1 percent.

The correlation coefficient between competition and inflation is 0.475 which

explains that there is 48 percent positive relationship between competition and

inflation and is significant at 1 percent. The correlation coefficient between

competition and exchange rate is 0.501 which indicates 50 percent positive

relationship between them and is significant at 1 percent. The correlation coefficient

between government policies and systemized retail is 0.608 and has a positive

relationship of 60 percent between them and is significant at 1 percent. The correlation

coefficient between government policies and financial impact is 0.612 that indicates

there is positive relationship of 61 percent and is significant at 1 percent.

The correlation coefficient between employment and inflation is 0.502 which

explains that there is 50 percent positive relationship between employment and

inflation and is significant at 1 percent. The correlation coefficient between

employment and exchange rate is 0.463 which indicates 46 percent positive

relationship between them and is significant at 1 percent. The correlation coefficient

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between employment and systemized retail is 0.513 and has a positive relationship of

51 percent between them and is significant at 1 percent. The correlation coefficient

between employment and financial impact is 0.538 that indicates there is positive

relationship of 54 percent and is significant at 1 percent.

The correlation coefficient between joint ventures and inflation is 0.626 which

explains that there is 63 percent positive relationship between joint ventures and

inflation and is significant at 1 percent. The correlation coefficient between joint

ventures and exchange rate is 0.399 which indicates 40 percent positive relationship

between them and is significant at 1 percent. The correlation coefficient between joint

ventures and systemized retail is 0.532 and has a positive relationship of 53 percent

between them and is significant at 1 percent. The correlation coefficient between joint

ventures and financial impact is 0.539 that indicates there is positive relationship of

54 percent and is significant at 1 percent.

The correlation coefficient between FDI in retail and inflation is 0.356 which

explains that there is 36 percent positive relationship between FDI in retail and

inflation and is significant at 1 percent. The correlation coefficient between FDI in

retail and exchange rate is 0.275 which indicates 28 percent positive relationship

between them and is significant at 1 percent. The correlation coefficient between FDI

in retail and systemized retail is 0.297 and has a positive relationship of 30 percent

between them and is significant at 1 percent. The correlation coefficient between FDI

in retail and financial impact is 0.383 that indicates there is positive relationship of 38

percent and is significant at 1 percent.

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REGRESSION ANALYSIS OF ADJUSTMENT ON FACTORS OF FDI

IN RETAIL TOWARDS FINANCIAL IMPACT

Regression Analysis helps to determine and study the relationship between

two or more variables. In simple regression test, only one independent and one

dependent variable is studied. In multiple regression test more than two independent

variables are studied. The main core of regression analysis is framing a mathematical

expression to find values of dependent variable on the basis of independent variable.

It is thus designed to examine the relationship of a variable Y to a set of the

other variables X1,X2,X3………..Xn. The most commonly used linear equation in

regression analysis is

Y=b1X1+b2X2+………..+bnXn+b0

Y is the dependent variable

X1, X2…… and Xn are independent variables and b1, b2… and bn are

coefficient of the variables.

In this study, the dependent variable is Financial impact and the independent

variables are FDI in retail, Supply Chain, Storage Facility, Government Policies,

Competition, Employment, Joint Ventures, Inflation, Exchange Rate and Systemized

Retail.

Dependent Value : Financial Impact (Y)

Independent Value : 1. FDI in Retail(X1)

2. Supply Chain(X2)

3. Storage Facility(X3)

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4. Government Policies(X4)

5. Competition(X5)

6. Employment(X6)

7. Joint Ventures(X7)

8. Inflation(X8)

9. Exchange Rate(X9)

10. Systemized Retail(X10)

Multiple R Value : 0.881

R Square Value : 0.776

F Value : 174.924

P Value : <0.001**

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Table 5.28: Variables in the Multiple Regression Analysis

Variables

Unstandardized

Coefficients

Std.

Error

of B

Standardized

Coefficients

t

value P value

Constant 7.301 0.997 7.320 <0.001**

X1 0.101 0.035 0.071 2.891 0.004**

X2 0.100 0.041 0.067 2.441 0.015*

X3 0.031 0.048 0.017 0.640 0.522

X4 0.040 0.035 0.031 1.134 0.257

X5 0.139 0.036 0.109 3.818 <0.001**

X6 0.082 0.042 0.053 1.948 0.052

X7 0.097 0.044 0.065 2.188 0.029*

X8 0.193 0.054 0.134 3.596 <0.001**

X9 0.165 0.064 0.086 2.589 0.010**

X10 0.507 0.041 0.477 12.36 <0.001**

Notes: 1. ** Denotes significant at 1 percent level

2. * Denotes significant at 5 percent level

The Multiple Correlation coefficient is 0.881 measures the degree of

relationship between the actual values and the predicted values of the factors of FDI

in retail towards financial impact. The predicted values are obtained as a linear

combination of FDI in retail, Supply Chain, Storage Facility, Government Policies,

Competition, Employment, Joint Ventures, Inflation, Exchange Rate and Systemized

Retail. The coefficient value of 0.881 indicates the relationship between financial

impact and ten independent factors as quite strong and positive.

The coefficient of Determination R-square means the goodness-of-fit of the

estimated Sample Regression Plane (SRP) in terms of the proportion of the variation

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145

in the dependent variables explained by the fitted sample regression equation. The

value of R square is 0.776, which means that about 77.6 percentage of the variation

in factors of FDI in retail towards financial impact is explained by the estimated SRP

which uses Systemized retail, Inflation and Competition as the independent variables

and R square is significant at 1percent level.

The multiple regression equation is

Y=n7.301+0.101X1+0.100X2+0.031X3+0.040X4+0.139X5+0.082X6+0.097X7+0.

193X8+0.165X9+0.507X10

The coefficient of X1 is 0.101 represents the partial effect of FDI in retail

on financial impact, holding the remaining factors as constant. The positive sign

implies that the effect is positive and the financial impact will increase by 0.101 for

every unit of increase in FDI in retail and this coefficient value is significant at 1

percent level.

The coefficient of X2 is 0.100 represents the partial effect of supply chain on

financial impact holding the remaining factors as constant. The positive sign implies

that the effect is positive and the financial impact will increase by 0.100 for every unit

of increase in supply chain and this coefficient value is significant at 5 percent level.

The coefficient of X3 is 0.031 represents the partial effect of storage facility

on financial impact holding the remaining factors as constant. The positive sign

implies that the effect is positive and the financial impact will increase by 0.031 for

every unit of increase in storage facility and this coefficient value is not significant at

5 percent level.

The coefficient of X4 is 0.040 represents the partial effect of Government

policies on financial impact holding the remaining factors as constant. The positive

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146

sign implies that the effect is positive and the financial impact will increase by 0.040

for every unit of increase in government policies and this coefficient value is not

significant at 5 percent level.

The coefficient of X5 is 0.139 represents the partial effect of Competition on

financial impact holding the remaining factors as constant. The positive sign implies

that the effect is positive and the financial impact will increase by 0.139 for every unit

of increase in competition and this coefficient value is significant at 1 percent level.

The coefficient of X6 is 0.082 represents the partial effect of Employment on

financial impact holding the remaining factors as constant. The positive sign implies

that the effect is positive and the financial impact will increase by 0.082 for every unit

of increase in employment and this coefficient is not significant at 5 percent level.

The coefficient of X7 is 0.097 represents the partial effect of Joint Ventures on

financial impact holding the remaining factors as constant. The positive sign implies

that the effect is positive and the financial impact will increase by 0.097 for every unit

of increase in joint ventures and this coefficient is significant at 5 percent level.

The coefficient of X8 is 0.193 represents the partial effect of Inflation on

financial impact holding the remaining factors as constant. The positive sign implies

that the effect is positive and the financial impact will increase by 0.193 for every unit

of increase in inflation and this coefficient is significant at 1 percent level.

The coefficient of X9 is 0.165 represents the partial effect of Exchange rate on

financial impact holding the remaining factors as constant. The positive sign implies

that the effect is positive and the financial impact will increase by 0.165 for every unit

of increase in exchange rate and this coefficient is significant at 1 percent level.

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The coefficient of X10 is 0.507 represents the partial effect of Systemized retail

on financial impact holding the remaining factors as constant. The positive sign

implies that the effect is positive and the financial impact will increase by 0.507 for

every unit of increase in systemized retail and this coefficient is significant at 1

percent

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STRUCTURAL EQUATION MODEL ON FDI IN RETAIL TOWARDS

FINANCIAL IMPACT

BASIC INTRODUCTION ON SEM

A large segment of management research in recent years has used structural

equation modeling (SEM) as an analytical approach that simultaneously combines

factor analysis and linear regression models for theory testing. With this approach,

latent variables (factors) represent the concepts of a theory, and data from measures

(indicators) are used as input for statistical analyses that provide evidence about the

relationships among latent variables.

THE VARIABLES USED IN THE STRUCTURAL EQUATION MODELING

I. Observed, endogenous variables:

1. Supply chain

2. Storage Facility

3. Government Policies

4. Competition

5. Employment

6. Joint Ventures

7. Inflation

8. Exchange Rate

9. Systemized Retail

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10. Financial Impact

II. Observed, exogenous variables:

1. FDI in Retail

III. Unobserved, exogenous variables

1. e1: Error term for Supply Chain

2. e2: Error term for Storage facility

3. e3: Error term for Government Policies

4. e4: Error term for Competition

5. e5: Error term for Employment

6. e6: Error term for Joint Ventures

7. e7: Error term for Inflation

8. e8: Error term for Exchange Rate

9. e9: Error term for Systemized Retail

10. e10: Error term for Financial Impact

Hence the number of variable in the SEM are

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150

Number of variables in your model: 21

Number of observed variables: 11

Number of unobserved variables: 10

Number of exogenous variables: 11

Number of endogenous variables: 10

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Table 5.29: Variables in the Structural Equation Model Analysis

Variables

Unstanda

rdized

Coefficie

nt

S.E.

Standardize

d

coefficient

t value P value

Supply

chain

<--

-

FDI in

Retail 0.452 0.036 0.480 12.430 <0.001**

Storage

Facility

<--

-

FDI in

Retail 0.206 0.034 0.256 5.998 <0.001**

Govern

ment

Policies

<--

-

FDI in

Retail 0.152

0.049 0.136 3.112 0.002**

Compet

ition

<--

-

FDI in

Retail 0.304 0.047 0.273 6.438 <0.001**

Employ

ment

<--

-

FDI in

Retail 0.228 0.039 0.250 5.864 <0.001**

Joint

Venture

s

<--

-

FDI in

Retail 0.217

0.041 0.228 5.326 <0.001**

Inflatio

n

<--

-

Supply

chain 0.167 0.034 0.175 4.906 <0.001**

Inflatio

n

<--

-

Storage

Facility 0.177 0.039 0.160 4.517 <0.001**

Inflatio

n

<--

-

Governme

nt Policies 0.117 0.029 0.146 3.991 <0.001**

Inflatio

n

<--

-

Competiti

on 0.122 0.030 0.152 4.096 <0.001**

Inflatio

n

<--

-

Employme

nt 0.087 0.035 0.088 2.444 0.015*

Inflatio

n

<--

-

Joint

Ventures 0.453 0.034 0.481 13.317 <0.001**

Exchan

ge Rate

<--

-

Supply

chain 0.091 0.029 0.129 3.162 0.002*

Exchan

ge Rate

<--

-

Storage

Facility 0.147 0.033 0.179 4.425

<0.001**

Exchan

ge Rate <--

-

Governme

nt Policies 00

.115 0.025 0.194 4.612

<0.001**

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Variables

Unstanda

rdized

Coefficie

nt

S.E.

Standardize

d

coefficient

t value P value

Exchan

ge Rate <--

-

Competiti

on 00

.132 0.025 0.221 5.219

<0.001**

Exchan

ge Rate <--

-

Employme

nt 00

.115 0.030 0.157 3.808

<0.001**

Exchan

ge Rate <--

-

Joint

Ventures 00

.130 0.029 0.186 4.496

<0.001**

Systemi

zed

Retail

<--

-

Supply

chain 00

.198 0.044 0.158 4.548

<0.001**

Systemi

zed

Retail

<--

-

Storage

Facility 00

.294 0.050 0.201 5.863

<0.001**

Systemi

zed

Retail

<--

-

Governme

nt Policies 00

.214 0.038 0.202 5.681

<0.001**

Systemi

zed

Retail

<--

-

Competiti

on 00

.336 0.038 0.316 8.796

<0.001**

Systemi

zed

Retail

<--

-

Employme

nt 00

.110 0.046 0.085 2.411 0.016*

Systemi

zed

Retail

<--

-

Joint

Ventures 00

.418 0.044 0.335 9.576 <0.001**

Financi

al

Impact

<--

- Inflation 00

.157 0.051 0.122 3.058 0.002**

Financi

al

Impact

<--

-

Exchange

Rate 00

.352 0.076 0.203 4.637

<0.001**

Financi

al

Impact

<--

-

Systemize

d Retail 00

.465 0.039 0.478 11.863

<0.001**

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Note: 1. ** denotes significant level at 1 percent level

* denotes significant level at 5 percent level

Here the coefficient of FDI in Retail is 0.452 represents the partial effect of

FDI in Retail towards supply chain, holding the other variables as constant. The

estimated positive sign implies that such effect is positive that supply chain would

increase by 0.452 for every unit increase in FDI in retail and this coefficient value is

significant at 1 percent level.

The coefficient of FDI in Retail is 0.206 represents the partial effect of FDI in

Retail towards storage facility, holding the other variables as constant. The estimated

positive sign implies that such effect is positive that storage facility would increase

by 0.206 for every unit increase in FDI in retail and this coefficient value is significant

at 1 percent level.

The coefficient of FDI in Retail is 0.152 represents the partial effect of FDI in

Retail towards government policies, holding the other variables as constant. The

estimated positive sign implies that such effect is positive that government policies

would increase by 0.152 for every unit increase in FDI in retail and this coefficient

value is significant at 1 percent level.

The coefficient of FDI in Retail is 0.304 represents the partial effect of FDI in

Retail towards competition, holding the other variables as constant. The estimated

positive sign implies that such effect is positive that competition would increase by

0.304 for every unit increase in FDI in retail and this coefficient value is significant

at 1 percent level.

The coefficient of FDI in Retail is 0.228 represents the partial effect of FDI in

Retail towards employment, holding the other variables as constant. The estimated

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positive sign implies that such effect is positive that employment would increase by

0.228 for every unit increase in FDI in retail and this coefficient value is significant

at 1 percent level.

The coefficient of FDI in Retail is 0.217 represents the partial effect of FDI in

Retail towards joint ventures, holding the other variables as constant. The estimated

positive sign implies that such effect is positive that joint ventures would increase by

0.217 for every unit increase in FDI in retail and this coefficient value is significant

at 1 percent level.

The coefficient of Supply chain is 0.167 represents the partial effect of supply

chain towards inflation, holding the other variables as constant. The estimated positive

sign implies that such effect is positive that inflation would increase by 0.167 for every

unit increase in supply chain and this coefficient value is significant at 1 percent level.

The coefficient of Storage Facility is 0.177 represents the partial effect of

storage facility towards inflation, holding the other variables as constant. The

estimated positive sign implies that such effect is positive that inflation would increase

by 0.177 for every unit increase in storage facility and this coefficient value is

significant at 1 percent level.

The coefficient of Government Facilities is 0.117 represents the partial effect

of government policies towards inflation, holding the other variables as constant. The

estimated positive sign implies that such effect is positive that inflation would increase

by 0.117 for every unit increase in government policies and this coefficient value is

significant at 1 percent level.

The coefficient of Competition is 0.122 represents the partial effect of

competition towards inflation, holding the other variables as constant. The estimated

positive sign implies that such effect is positive that inflation would increase by 0.122

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for every unit increase in competition and this coefficient value is significant at 1

percent level.

The coefficient of Employment is 0.087 represents the partial effect of

employment towards inflation, holding the other variables as constant. The estimated

positive sign implies that such effect is positive that inflation would increase by 0.087

for every unit increase in employment and this coefficient value is significant at 5

percent level.

The coefficient of Joint Ventures is 0.453 represents the partial effect of joint

ventures towards inflation, holding the other variables as constant. The estimated

positive sign implies that such effect is positive that inflation would increase by 0.453

for every unit increase in joint ventures and this coefficient value is significant at 1

percent level.

The coefficient of Supply chain is 0.091 represents the partial effect of supply

chain towards Exchange rate, holding the other variables as constant. The estimated

positive sign implies that such effect is positive that exchange rate would increase by

0.091 for every unit increase in supply chain and this coefficient value is significant

at 5 percent level.

The coefficient of Storage Facility is 0.147 represents the partial effect of

storage facility towards Exchange rate, holding the other variables as constant. The

estimated positive sign implies that such effect is positive that exchange rate would

increase by 0.147 for every unit increase in storage facility and this coefficient value

is significant at 1 percent level.

The coefficient of Government Policies is 0.115 represents the partial effect of

government policies towards Exchange rate, holding the other variables as constant.

The estimated positive sign implies that such effect is positive that exchange rate

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would increase by 0.115 for every unit increase in government policies and this

coefficient value is significant at 1 percent level.

The coefficient of Joint Ventures is 0.130 represents the partial effect of joint

ventures towards Exchange rate, holding the other variables as constant. The

estimated positive sign implies that such effect is positive that exchange rate would

increase by 0.130 for every unit increase in joint ventures and this coefficient value is

significant at 1 percent level.

The coefficient of Supply chain is 0.198 represents the partial effect of supply

chain towards Systemized Retail, holding the other variables as constant. The

estimated positive sign implies that such effect is positive that systemized retail would

increase by 0.198 for every unit increase in supply chain and this coefficient value is

significant at 1 percent level.

The coefficient of Storage facility is 0.294 represents the partial effect of

storage facility towards Systemized Retail, holding the other variables as constant.

The estimated positive sign implies that such effect is positive that systemized retail

would increase by 0.294 for every unit increase in systemized retail and this

coefficient value is significant at 1 percent level.

The coefficient of Government policies is 0.214 represents the partial effect of

government policies towards Systemized Retail, holding the other variables as

constant. The estimated positive sign implies that such effect is positive that

systemized retail would increase by 0.214 for every unit increase in government

policies and this coefficient value is significant at 1 percent level.

The coefficient of Competition is 0.336 represents the partial effect of

competition towards Systemized Retail, holding the other variables as constant. The

estimated positive sign implies that such effect is positive that systemized retail would

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increase by 0.336 for every unit increase in competition and this coefficient value is

significant at 1 percent level.

The coefficient of Employment is 0.110 represents the partial effect of

employment towards Systemized Retail, holding the other variables as constant. The

estimated positive sign implies that such effect is positive that systemized retail would

increase by 0.110 for every unit increase in employment and this coefficient value is

significant at 5 percent level.

The coefficient of Joint Ventures is 0.418 represents the partial effect of joint

ventures towards Systemized Retail, holding the other variables as constant. The

estimated positive sign implies that such effect is positive that systemized retail would

increase by 0.418 for every unit increase in joint ventures and this coefficient value is

significant at 1 percent level.

The coefficient of Inflation is 0.157 represents the partial effect of inflation

towards Financial impact, holding the other variables as constant. The estimated

positive sign implies that such effect is positive that Financial impact would increase

by 0.157 for every unit increase in inflation and this coefficient value is significant at

1 percent level.

The coefficient of Exchange Rate is 0.352 represents the partial effect of

exchange rate towards Financial impact, holding the other variables as constant. The

estimated positive sign implies that such effect is positive that Financial impact would

increase by 0.352 for every unit increase in exchange rate and this coefficient value is

significant at 1 percent level.

The coefficient of Systemized Retail is 0.465 represents the partial effect of

systemized retail towards Financial impact, holding the other variables as constant.

The estimated positive sign implies that such effect is positive that Financial impact

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would increase by 0.465 for every unit increase in systemized retail and this

coefficient value is significant at 1 percent level.

Table 5.30: Model Fit Summary

NOTE

From the above table 5.30, the calculated chi–square/df value is 3.753 which

is less than 5 that indicates it is perfectly fit as suggested by hair et al.,1998. The GFI

( Goodness of Fit Index) value and AGFI ( Adjusted Goodness of Fit Index ) value is

greater than 0.9 which represent it as a good fit suggested by Hair et al .,1998 and

Daire et al., 2008 . The calculated CFI (Comparative Fit Index) value 0.945 is greater

than 0.90 which means it is perfectly fit as suggested by Hu and Bentler., 1999 and

also the RMR (Root Mean Square Residuals) value is 0.056 which is less than 0.08 as

suggested by Hair et al., 2006 and RMSEA (Root Mean Square Error of

Approximation) value is 0.065 which is less than 0.08 which indicates it is perfectly

fit as suggested by Hair et al., 2006.

Variable Value Suggested value

Chi-square value 86.328

Chi-square / df 3.753 <5.00 ( Hair et al. ,1998 )

GFI 0.958 >0.90 (Hair et al. 2006)

AGFI 0.919 >0.90 (Daire et al., 2008)

CFI 0.945 >0.90 (Hu and Bentler, 1999)

RMR 0.056 <0.08 (Hair et al., 2006)

RMSEA 0.065 <0.08 (Hair et al., 2006)

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5.4 MODEL BASED ON RETAILER’S PERCEPTION TOWARDS

FINANCIAL IMPACT ON FDI IN RETAIL SECTOR IN TAMIL NADU

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FDI in retail leads to a cause effect relationship, a model is developed

from the findings with the help of rating scale based on the mean value calculated

from questionnaire. Retailers feel that there is no proper supply chain system in Tamil

Nadu and hence there is a gap in demand and supply. This leads to major loss of

produces as they are unable to deliver them to consumers on time. Similarly, the

retailers are in need of adequate storage facilities to store the perishable produce in

Tamil Nadu. Without adequate storage systems they are unable to store either the

excess produce or perishable goods. Hence, both these factors leads to food inflation

and a need for a systemized retailing. With FDI coming into retailing sector, the

retailers perceive that the supply chain will be channelized and storage facilities will

be adequate to store the produce which will curtail the food inflation and helps the

retail outlets to become systemized with efficient administration system. Thus both

these factors have a direct effect leading to positive financial impact for retailers.

Employment has indirect effect on FDI in retail towards positive financial

impact, as it will help to generate more employment opportunities in retail sector

directly by working in the outlets and indirectly by means of logistics, warehousing,

processing, procuring farm produce, and so on. Higher Employment leads to increase

in revenue both to the individual and as retail sector as a whole. Similarly Government

will earn maximum through tax revenues which in-turn develops the economy of the

state.

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CHAPTER VI

CONCLUSION AND FUTURE SCOPE OF RESEARCH

6.1 INTRODUCTION

The conclusion is the main part in the research work which is intended to

help the reader in understanding the crust of the research work after they have finished

reading the paper. A conclusion is not merely a summary or a re-statement of the

research problem but a synthesis of key points.

6.2 SUMMARY

Retail industry in India is one of the developing sectors at a global level. In

today’s world everything is available in a hand’s reach due to the advancement of

technology and innovative retail strategies. E-retailing is gaining popularity and the

products are delivered at our door step without physical shopping. So with the

introduction of FDI in retail there will be a definite impact on the growth of retailers

with the introduction of new products, innovative technologies, increased amount of

storage facilities, and proper supply chain but at the same time it may lead to

monopoly or oligopoly because of more foreign players in the markets. The main

purpose of this study is to understand whether there will be an impact in the retail

sector within Tamil Nadu after the introduction of FDI.

The literature reviews are collected based on the concepts of FDI in India,

retail marketing concepts and FDI in Retail and a research gap has been identified

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Based on the gap this study is titled as, “A Study on retailer’s perception about the

financial impact of Foreign Direct Investment in retail sector in Tamil Nadu”

The research design is based on - the primary data, collected with the help

of questionnaire and secondary data - journals, articles, and other publications relating

to FDI in retail. Sample size was determined and the survey was conducted on 516

organized and un-organized retail outlets within Tamil Nadu using the questionnaire

based on ten factors such as Supply Chain, Storage Facility, Government Policies,

Competition, Employment, Joint Ventures, Inflation, Exchange Rate, Systemized

Retail and Financial impact. Convenience Sampling method and random sampling

method was used to conduct the survey.

After the data was collected, various statistical tools were used to study the

descriptive and inferential analysis regarding the factors of FDI in retail affecting

financial impact. The factors of FDI were tested using ANOVA test, Friedman test,

correlation co-efficient and Multiple Regression Analysis and SEM analysis. Finally,

CFA confirmatory analysis was applied and found goodness of fit for this study. Some

of the important findings are that, there is a significant difference between all factors

of FDI in retail except location of the outlet. There is a positive relationship between

systemized retail and financial impact followed by inflation towards financial impact.

Employment is the most important factor for FDI in retail. Systemized retail is most

influencing factor for financial impact.

Overall there is a positive relationship between the factors of FDI in retail

towards Financial Impact.

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6.3 MAJOR FINDINGS AND SIGNIFICANT OUTCOME

(Table 5.1) - Based on this study, 60 percentage of retailers are located

within city in Tamil Nadu.

(Table 5.2) - Based on this study, 40 percentage of the retailers have an

outlet of area with 1001-2000 square feet.

(Table 5.3) - Based on this study, 35 percentage of the retail outlets have an

existence of around 6 to 10 years in Tamil Nadu.

(Table 5.4) - Based on this study, 35 percentage of retail outlets have an

average number around 51-100 customers visiting their outlet per day.

(Table 5.5) - Based on this study, 35 percentage of the retail outlets in Tamil

Nadu have a sales around Rs. 1 to 5 lakhs per month.

(Table 5.6) - Based on this study, 32 percentage of the retail outlets has

employed around 6 to 10 employees.

(Table 5.7) - Based on this study, retailers in Tamil Nadu feel allowing FDI

in retail will be appreciable step for the progress of retail sector and the economy and

hence it has highest mean value of 4.52.

(Table 5.8) - Based on this study, with highest mean value of 4.00, the

retailers feel the existing supply chain system is inefficient to deliver the goods on

time to the consumer and hence there is gap in demand and supply.

(Table 5.9) - Based on this study, the retailers with highest mean rank of 4.04

feel that FDI will help in better stocking of perishable goods in Tamil Nadu.

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(Table 5.10) - Based on this study, the government policies are ample in

Tamil Nadu for retail sector and hence it has received highest mean value of 3.64

(Table 5.11) - Based on this study, with the highest mean value of 3.78, the

retailers fear that there will be chances of monopoly due to induction FDI in retail

sector

(Table 5.12) - Based on this study, the retailers feel that there will more

employment generation directly and indirectly in Tamil Nadu because of FDI in retail

hence it has highest mean value of 4.35.

(Table 5.13) – Based on this study, most of the retailers feel Joint venture will

be a welcome change in Tamil Nadu with a highest mean value of 3.91

(Table 5.14) - Based on this study, the retailers feel that with the help of FDI

in retail the inflation will be controlled due to the efficient transportation and storage

facilities and it has received highest mean value of 3.86.

(Table 5.15) - Based on this study, the fluctuations in the foreign exchange

reserves will be improved due to the cash flow from the foreign company and hence

it has highest mean value of 4.02

(Table 5.16) - Based on this study, the FDI in retail sector will help in

systemized form of retailing and hence it has received mean value of 3.59

(Table 5.17) - Based on the study, most of the retailers feel the market value

of retail outlet will be enhanced after FDI, so it has a mean value of 3.75

(Table 5.18) - There is significant difference found between location of outlet

with respect to FDI in retail at 1 percent level. Based on DMRT test the suburban

significantly differs within city and rural. There is significant difference between

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location of outlet with respect to storage facility at 5 percent level. Based on DMRT

test there is significant difference between location of the outlet with respect to the

storage facility. Hence concluded that FDI in retail will be more effective in within

city (19.85b) followed by rural (19.52b)

(Table 5.19) - There is significant difference between existence of retail outlet

with respect to all factors of FDI except FDI in retail and supply chain at 1 percent

level. Based on DMRT retail outlets with below 10 years of existence differs with

outlets with above 10 years of existence. There is significant difference between

existence of the retail outlet with respect to FDI in retail and supply chain at 5 percent

level. Based on DMRT test below 15 years of existence of retail outlet significantly

differs with above 15 years of existence. Hence concluded that FDI in retail will play

a major role for retail outlets having existence of above 15 years (19.16c), followed

by 11-15 years (18.63bc) and 6-10 years (18.04ab)

(Table 5.20) - There is significant difference between number of customer

service per day with regard to all factors of FDI except storage facility, employment,

and joint ventures at 1 percent level. Based on DMRT test below 50 customers per

day significantly differs with above 200 customers per day. There is significant

difference between number of customer service per day with regards to employment

at 5 percent level. Based on DMRT test below 50 customers per day significantly

differs with above 200 customers per day. Hence concluded that FDI in retail is the

most effective factor for retail outlets with above 200 customers (21.14b) followed by

outlets with 101-200 customers per day (19.34a)

(Table 5.21) - There is significant difference between size of the outlet with

regards to all factors of FDI except FDI in retail and storage facility at 1 percent level.

Based on DMRT test below 1000 square feet significantly differs with above 3000

square feet. There is significant difference between size of the outlet with regard to

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FDI in retail and storage facility at 5 percent level. Based on DMRT test below 1000

square feet significantly differs with above 3000 square feet. Hence concluded size of

retail outlet with more than 3000 square feet will be most effective for FDI in retail

(20.69b) followed by outlets with 1001-2000 square feet (19.39a)

(Table 5.22) - There is significant difference between amount of sales per

month with regards to supply chain, competition, employment, inflation and exchange

rate at 1 percent level. Based on DMRT test below 5 lakhs significantly differs with

above 5 lakhs turn-around of sales. There is significant difference between amount of

sales per month with regards to FDI in retail, joint venture, Systemized retail and

financial impact at 5 percent. Based on DMRT test retail outlets with retail sales of

below 1 lakh significantly differs with above 10 lakhs. Hence concluded that retail

outlets with above 10 lakhs of sales turn over (20.72b) will be more beneficial because

of FDI in retail followed by below 1 lakh (19.56a)

(Table 5.23) - There is significant difference between number of employees

in the store with respect to all factors of FDI except FDI in retail, storage facility, and

joint ventures at 1 percent. Based on DMRT test retail outlets with below 5 employees

significantly differs outlets with above 5 employees. There is significant difference

between the number of employees in the store with respect to FDI in retail and joint

ventures at 5 percent. Based on DMRT outlets with below 5 employees significantly

differs with above 20 employees. Hence concluded that FDI in retail is most effective

factor for retail outlets having above 20 employees (20.54b) followed by outlets with

6-10 employees (19.51)a

(Table 5.24) - Based on Friedman Test there is significant difference

between mean ranks towards factors of FDI on Financial Upliftment. Based on mean

ranks, Employment (6.12) is the most important factor towards financial upliftment

followed by Storage facility (5.81), Exchange rate (5.60), supply chain (5.19),

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Competition (4.69), Government policies (4.70), inflation (4.48), joint ventures (4.27)

and Systemized retail (4.13).

(Table 5.25) - Based on correlation analysis there is significant difference

between factors of FDI in retail at 1 percent where correlation between systemized

retail and financial impact is 0.841 and correlation between inflation and financial

impact is 0.729. This indicates that there is strong relationship between financial

impact with systemized retail and inflation.

(Table 5.26) - There is significant difference between factors of FDI and FDI

in retail at 1 percent where the correlation between supply chain and FDI in retail is

0.480, followed by correlation between competition and FDI in retail which is 0.273.

This indicates strong relationship between supply chain and competition with respect

to FDI in retail.

(Table 5.27) - There is significant difference between primary and secondary

factors of FDI in retail at 1 percent level where the correlation between joint ventures

and inflation is 0.626 followed by correlation between competition and financial

impact at 0.612. This indicates that joint venture will help to control inflation and

competition between foreign and domestic retailers will have positive financial

impact.

(Table 5.28) - Based on Regression analysis, there is a significant relationship

between financial impact and ten independent factors at 1 percent level and the

coefficient value is 0.881 which indicates strong and positive relationship between

them. Systemized retail(X10) is the most influencing factor with value of 0.507 for

every unit increase in financial impact followed by Inflation(X8) with value of 0.193

and Exchange rate (X9) with value of 0.165.

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(Table 5.29) - Based on SEM analysis, there is significant difference found

between financial impact and all factors of FDI in retail at 1 percent level. Systemized

retail is the most important factor with highest value of 0.465 for every unit increase

in financial impact, followed by joint venture with value of 0.453 for every unit

increase in inflation.

(Table 5.30) - From the above table, the calculated chi–square/df value is

3.753 which is less than 5 indicates that it is perfectly fit as suggested by hair et al.,

1998. The GFI ( Goodness of Fit Index) value and AGFI ( Adjusted Goodness of Fit

Index ) value is greater than 0.9 which represent it as a good fit suggested by Hair et

al .,1998 and Daire et al., 2008 . The calculated CFI (Comparative Fit Index) value

0.945 is greater than 0.90 which means it is perfectly fit as suggested by Hu and

Bentler., 1999 and also the RMR (Root Mean Square Residuals) value is 0.056 which

is less than 0.08 as suggested by Hair et al., 2006 and RMSEA (Root Mean Square

Error of Approximation) value is 0.065 which is less than 0.08 which indicates it is

perfectly fit as suggested by Hair et al., 2006

6.4 SUGGESTIONS

a. A healthy discussion must be held by the Government of India with a

panel committee members representing all sectors of the industry to

analyse the impact of FDI and to understand its outcome rather than

creating fear in minds of retailers, farmers and MSME’s.

b. The Government of Tamil Nadu has to take an initiative to educate all

retailers both in urban areas and rural areas about FDI, in collaboration

with Retailers Association. This will help to give a fair picture to the

retailers as most of them are not aware of the entire concept of FDI with

its clauses and hence they are unable to analyse the proper outcome.

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c. As most of the retailers feel that FDI in retail will promote systemized

retailing, the government must take some measures regarding relaxation

of local taxes since majority of retail shops are without proper inventory

and bill books due to cumbersome tax process and heavy tax charges

including sales tax, service tax, VAT.

d. As 50 percent of investment is invested in backend infrastructure, the

retailers expect increase in employment opportunities which acts as the

ray of hope towards the growth of individual and economy. Hence the

Government must have a written clause of agreement with the investors to

fulfil their norms to protect the interest of common man and retailers.

e. Government can collectively buy all farm produce from the farmers and in

turn on basis of percentage agreed with both the parties (foreign and

domestic retailers) it can distribute products evenly. By this way both

farmers and local markets will be safe guarded as farmers will earn their

reward without hindrance of middlemen and local retail markets will be

getting their produce continuously.

f. The Government of Tamil Nadu must adopt a system like China by

allowing the foreign players only in SEZ’s where local retailers will not

be affected.

g. Though Tamil Nadu has many manufacturing industries we are unable to

deliver the expected results due to frequent power cuts, heavy capital

investment, and obsolete machineries. The Government have to take steps

soon to rectify the above issues by allotting some capital funds and

provide necessary utility requirements by which we can create export

expansion rather than import substitution.

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6.5 LIMITATIONS

a) This study is conducted within Tamilnadu.

b) The study is basically about the perception from the retailer’s point of

view about FDI in retail sector in Tamilnadu.

6.6 SCOPE FOR FUTURE WORK

FDI in retail is a very recent step announced by the previous Central

Government and since it has not been implemented completely throughout there are

more scope for research scholars to provide new ideas relating to how FDI in India

can be successful without harming the interests of local players (retailers, farmers and

consumers, small industries).

6.7 CONCLUSION

Retail sector contributes around 14 percent to the Gross Domestic

Product (GDP) of the country. So it is a gradual step for the Central Government to

introduce FDI in retail sector both single brand and multi brand retailing. Initially

retail sector was a small family owned business in the form of general stores catering

to the needs of the small sector of consumers. Slowly the concept of department stores,

convenience store and super markets were introduced which had its effect on small

general stores initially but they still tried to maintain their momentum in the market

by studying the changing needs of consumers and stocking the goods as per the

requirements but in small quantities. Similarly, there might be a setback on local

retailers because of FDI initially, but gradually they will understand the new strategies

and upgrade themselves.

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Based on the study, Retailers feel that supply chain and storage facility

will help to reduce the food inflation and control the rate of rupee in foreign markets

and hence systemized retail and inflation has a positive relationship towards financial

impact. They perceive that the employment opportunities will increase directly and

indirectly and it is concluded as the most important factor for FDI in retail. Of all the

factors, Systemized Retail is derived as the most influencing factor towards financial

impact. All the factors are positive and as per Goodness to fit test the study indicates

a perfect fit technically.

Though retailers have a positive perception towards FDI in retail because

of the supply chain and storage facility, they still fear that the market will be

monopolized by foreign retail markets and hence the local markets will be affected.

Most of the retailers are ignorant about consequences after FDI in retail sector in

Tamil Nadu.

It is in hands of the Government of Tamilnadu to help the local retailers

by providing education about the latest markets. They can reduce the taxes on service

sector to motivate them to learn the new market trends within a particular time span

to face the competition. They have to tackle the situation with proper foresight rather

than avoiding the same as allowing FDI in retail will earn a better income to the state

and to an individual.

Finally, the consumers are considered as God for retail sector so ultimately

it is in the hands of the cosumers to decide from whom they want to purchase from.

So the retailers who are competitive enough can to understand the need of consumer

perfectly can always survive in the market.

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REFERENCES

A. BOOKS, JOURNALS AND ARTICLES

1. Aggarwal, V. (2008), The Era of Retail Revolution: Contribution to

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APPENDICES

Annexure I: Questionnaire

1. Name of the Retailer:

2. Location of the Outlet

3. Size of the outlet (sq. Ft.)

Below 1000 sq. Ft. 1000 – 2000 sq. Ft. 2000 – 3000 sq. Ft. Above 3000 sq.

Ft.

4. How many years has this retail outlet been in existence?

Less than 5 years 5 – 10 Years 10 – 15 Years More than 15

Years

5. Average number of customers that you service in a day

Below 50 50 – 100 100 – 200 Above 200

6. Average amount of sales in a month

Below 1 Lakh 1 Lakh – 5 Lakh 5 Lakh to 10 Lakh Above 10 Lakh

7. Number of employees in the store

Below 1 Lakh 1 Lakh – 5 Lakh 5 Lakh to 10 Lakh Above 10 Lakh

Within City In the Suburb In Rural Area

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190

S A = Strongly Agree, D A = Disagree

A = Agree, SDA = Strongly disagree

NDA = Neither agree Nor Disagree

S.

No. A. FDI In Retail SA A NDA DA SDA

1

Allowing FDI in retail will be a good

step that will benefit Tamilnadu and

bring in progress for the state.

2

The proposed retail format of allowing

only 51% stake in the business will

protect the domestic player from being

overtaken by the foreign company.

3

FDI in Retail will lead to creation of

SEZs (Special Economic Zones) which

will help in development of rural areas

and promote the real estate market.

4

FDI in retail will bring in wide range of

products for the consumers who have

become brand-conscious and are

willing to spend.

5

FDI in Retail will eliminate the role of

the middlemen currently existing and

will directly benefit the producers /

farmers.

B. Supply Chain SA A NDA DA SDA

6

The existing supply chain system is

insufficient to make consumer products

available on time. Hence there is a gap

in demand and supply.

7

FDI in retail sector will help in

establishing better and efficient supply

chain system

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191

8

Newer and better supply chain system

will ensure timely replenishment of

stock at the retail outlets for sale

9

Better supply chain system will

increase the probability of sales and

hence profit by increasing the shelf life

of the goods.

10

Better supply chain system will help

achieve better customer satisfaction

and thereby establish customer loyalty

for the retail outlet.

C. Storage Facility SA A NDA DA SDA

11 Cold storage facility not adequate in

Tamilnadu.

12

Retail shops in Tamilnadu find it

difficult to have their own cold storage

facilities.

13 FDI in storage facilities helps in better

storage of perishable goods.

14 FDI in storage helps to reduce the

wastage and transportation costs.

15 Better storage helps in reduction of

price of the product.

D. Government Policies SA A NDA DA SDA

16

Government policies in the State of

Tamilnadu towards retail sector are

adequate.

17

Reforms are required in the

Government policies to allow regulated

FDI in retail.

18

The present Government policies

towards domestic retailers should be

made lenient to ease the pressure on

them and give them support.

19

The present Government Labour Laws

should be reviewed to safeguard the

employees from being exploited by the

foreign companies.

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20

The Government policies for profit

sharing between the foreign company

and domestic partner should be revised

to prevent 100% of profits from leaving

the country.

E. Competition SA A NDA DA SDA

21 Foreign investment will induce

monopoly in the retail market.

22 Competition is high in Tamilnadu

among retail shops.

23 FDI in retail will affect the local

competition in Tamilnadu.

24

FDI in retail sector motivates local

competitors to innovate cheaper

products with good quality.

25

Foreign investment helps to bring

better technology to win the local

competition.

F. Employment SA A NDA DA SDA

26 Employment opportunities are more in

service sector.

27 FDI in retail creates more employment

directly and indirectly.

28

More employment opportunities

increase the revenue of the individual

and for the economy.

29 Revenue will increase the standard of

living of the people.

30 All lead to improvement in the

economic growth

G. Joint Ventures SA A NDA DA SDA

31 Joint venture in retail sector is a

welcome change in Tamilnadu.

32 It helps to use the optimum resources

of both the firms.

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33

Foreign firm collaborating with local

firm enhances the brand name and

reputation.

34 It promotes imported goods at a

cheaper price.

35 It is a win-win situation for both the

firm.

H. Inflation SA A NDA DA SDA

36

FDI in retail sector will help in curbing

the inflation as the prices of farm

produces will be controlled due to

efficient transportation and storage.

37

FDI in retail will promote free and fair

competition thereby sharply lowering

inflation.

38

FDI in retail sector will bring in lot of

cash flow which will help the

Government in building better

infrastructure spurring development

and economic growth.

39

By introducing FDI in retail, the tax

revenues from the MNCs will increase

for the Government which will further

reduce the budget deficit.

I. Exchange Rate SA A NDA DA SDA

40

Allowing FDI in retail will improve the

Foreign Exchange Reserves in India

due to the cash inflow from the foreign

company.

41

The cash inflow from FDI will

strengthen / stabilize the Indian Rupee

in the global market.

42 Improved exchange rate will reduce the

foreign-debt burden of India.

J. Systemized Retail SA A NDA DA SDA

43 FDI in retail sector will promote

systemized retail outlets.

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44

More systemized retail outlets are

required in India to cater to the

growing section of consumers who

have more buying power.

45

Consumers will find better shopping

experience and value for money in an

systemized retail outlet than in an

unorganized retail.

46

Systemized retail will ensure controlled

quality and price of the product which

will benefit both consumers and the

retailers.

47

Systemized retail will help consumers

make informed decision about the

various products before buying.

K. Financial Impact SA A NDA DA SDA

48 FDI will improve the market value of a

retail outlet

49 FDI improves the profit figure/margin

of the retail outlet.

50 It helps all classes of people in

financial growth

51 FDI increases the number of people

with steady income in retail sector

52 FDI helps in the overall financial

growth in this sector

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Annexure II: LIST OF PUBLICATIONS

1. Dhanya R and Dr. S Ramachandran (2012), Analysis of Green Banking

towards Sustainable Development, VelTech DR.RR&DR.SR Technical University,

National Conference, ISBN NO:978-81-8424-794 -7,Vol (1), 2012, Pg. 99-102

2. Dhanya R and Dr. S Ramachandran (2012), Advertising Ethics in India,

SRM University, National Conference, ISBN NO: 978 93 81195 161,2012, Pg.82-84

3. Dhanya R and Dr. S Ramachandran (2012),Article on analysis and

impact of consumer preference toward investment in gold, National conference , Sri

Sankara Arts and Science college, Kanchipuram, International seminar, ISBN NO:

978-93-80371-06-1, 2012, Pg. 7-10

4. Dhanya R and Dr. S Ramachandran (2013), A study on FDI in single

brand retail in India, International journal of Functional Management, SSM

Educational and Research foundation , Salem, ISSN NO:2319-1406,Vol.2(2),2013,

Pg. 82-85

5. Dhanya R and Dr. S Ramachandran (2013), Are farmers the real

benefitters of FDI in retail in India?, Indo Global Journal of Applied Management

Science, ISSN NO 2320 7892, Vol.1(3), 2013, Pg. 44-47

6. Dhanya R and Dr. S Ramachandran (2014), A study about Foreign

Direct Investment in Retail Sector in China, Indian journal of Applied Research,

Ahmedabad, ISSN : 2249-555X, Vol. 4(3), 2014, 233-234 (Impact factor: 2.1652)

7. Dhanya R and Dr. S Ramachandran (2012), A Study about Foreign

Direct Investment in Retail Trade-An Overview, Middle-East Journal of Scientific

Research, ISSN 1990-9233, Vol.12 (12), 2012, Pg.1625-1627 – (SCOPUS Indexed

Article)

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8. Dhanya R and Dr. S Ramachandran (2014), A study about Foreign

Direct Investment in Indonesia.

VITAE

R. Dhanya was born in Coimbatore, Tamil Nadu. After completing the

schooling from Perks Matriculation Higher Secondary School and Avinashilingam

Girls higher secondary school, Coimbatore, she did her graduation in commerce and

business management from Avinashilingam University, Coimbatore in the year 2007

and also a recipient of gold medal. She has completed her post-graduation in business

administration from Anna University, Chennai in the year 2009. She has 3 years of

experience in BPO’s and has received certificate for best employee awards thrice.