chapter 1 information management in a global economy
TRANSCRIPT
Chapter 1Chapter 1
Information Management In A Global Economy
Slide 2
What is Information?What is Information?
Information is data that has been organized and interpreted, and possibly formatted, filtered, analyzed, and summarized
Slide 3
Role of Information In OrganizationsRole of Information In Organizations
Information As a Resource• Information is an input into the production
of goods and services.
Information As an Asset• The property of a person or an
organization that contributes to a company's output
Slide 4
Role of InformationIn OrganizationsRole of InformationIn Organizations
Information As a Product• Companies can also sell information, the
output of its production, as a product or service or as an embedded component of a product.
Slide 5
Role of Information TechnologyRole of Information Technology
Role of Information Technology• Information technology has allowed
individuals, groups, and organizations to manage information effectively and efficiently.
Slide 6
Role of Information TechnologyRole of Information Technology
Information Technology (IT)• Includes computer hardware, software,
database management systems, and data communication systems
Slide 7
Managing Information and Information SystemsManaging Information and Information Systems
Information System• Combines information technology with
data, procedures for processing data, and people who collect and use the data
Slide 8
Managing Information and Information SystemsManaging Information and Information Systems
Figure 1-3
Slide 9
Types of Information SystemsTypes of Information Systems
Automation Systems
• Use information technology to perform tasks or to make them easier or less labor intensive
• ExampleThe electronic key systems used by Marriott
International
Slide 10
Types of Information SystemsTypes of Information Systems
Transaction Processing Systems
• Process and record an organization's transactions
• ExampleA unit of business activity, such as purchasing
a product, making a banking deposit, or reserving an airline seat
Slide 11
Types of Information SystemsTypes of Information Systems
Management Support Systems
• Supply information that managers need to make decisions and coordinate their activities
• ExampleA human resources manager might use a
management support system to evaluate the performance of an employee before deciding whether or not to give him a raise
Slide 12
Examples of Management Support SystemsExamples of Management Support Systems
Management Reporting Systems• Provide information that low-level
managers need to make routine decisions
Decision Support Systems
• Assist managers in making non-routine decisions
Slide 13
Examples of Management Support SystemsExamples of Management Support Systems
Groupware • Supports the group activities of managers
and other workers
Executive Information Systems
• Provide the information that top executives need to quickly identify problems, scan data for trends, communicate with employees, and set strategic objectives
Slide 14
The Scope ofInformation SystemsThe Scope ofInformation Systems
Individual Information Systems • Target a single person in the organization
Functional Information Systems• Address the needs of a function or
department in an organization
Slide 15
The Scope ofInformation SystemsThe Scope ofInformation Systems
Enterprise Information Systems• Fully integrate the functions of an
organization and provide a single, comprehensive repository for its information
Slide 16
The Scope ofInformation SystemsThe Scope ofInformation Systems
Inter-organizational Information Systems• Provide a common point of interaction and
common repository of information for a company, its suppliers, distributors, customers, and/or shippers.
Slide 17
Why Managers Today Need to Use and Understand ITWhy Managers Today Need to Use and Understand IT
To succeed in a global environment To profit from the electronic
economy To focus on performance To support a mobile workforce To build individual capabilities and
productivity
Slide 18
The Manager’s JobThe Manager’s Job
Figure 1-5
Slide 19
The Roles of the ManagerThe Roles of the Manager
Gathering information and monitoring the environment
Sharing information Leading, motivating, and coaching
employees Making decisions and plans
Slide 20
The Roles of the ManagerThe Roles of the Manager
Distributing and Negotiating about resources
Resolving problems and developing strategic responses
Providing control
Slide 21
The Challenges For Effective Information ManagementThe Challenges For Effective Information Management
Managers Need To:• Collect, process, and disseminate
information quickly and accurately to help their organizations compete effectively in today’s global marketplace
Slide 22
The Challenges For Effective Information ManagementThe Challenges For Effective Information Management
Using technology appropriately to meet information needs
Dealing with too little, too much, or conflicting information
Responding in a timely fashion Ensuring cost effectiveness Ensuring security
Slide 23
Ethical Principles of Information ManagementEthical Principles of Information Management
Ethics -- the study of how to apply your moral standards to particular situations
Ethical principles• Harm minimization• Consistency• Respect
Slide 24
The Four-Step Management ApproachThe Four-Step Management Approach
Figure 1-8
End of Chapter 1End of
Chapter 1
Information Management In A Global Economy