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#&

ENGL 4E

Profession

al Commu

nications

for Enginee

rs and Arch

itects

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%&

Imp

orta

nce

of

Com

mun

icat

ions

for

Tech

nica

l Pr

ofes

sion

als

!If one was to model the number of relationships

between bodies in a project then the formula

would look like this; ![n * (n-1)]/2 where n is

the number of people involved in the project.

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$&

Imp

orta

nce

of

Com

mun

icat

ions

for

Tech

nica

l Pr

ofes

sion

als

Success is:

!10% Skills !90% Attitude

Imp

orta

nce

of

Com

mun

icat

ions

for

Tech

nica

l Pr

ofes

sion

als

Skills: !Knowledge of Theory !Practical Application !Critical Thinking

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'&

Imp

orta

nce

of

Com

mun

icat

ions

for

Tech

nica

l Pr

ofes

sion

als

Attitude: !Confidence !Leadership !Public Relations !Personality

Imp

orta

nce

of

Com

mun

icat

ions

for

Tech

nica

l Pr

ofes

sion

als

Global engineering educators, at this time

and age, consider communication as key

competency for engineers and

architects, yet students too often

see communication subjects as busywork

just for completion to graduate.

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(&

Imp

orta

nce

of

Com

mun

icat

ions

for

Tech

nica

l Pr

ofes

sion

als

One reason that many

students fail to recognize the importance of

communication may be that communication

is generally treated as

a set of skills that students are supposed

to acquire outside of engineering.

Course O

utline

!Chapter 1: Int

roduction

!Chapter 2: Wr

itten

Communica

tions

!Chapter 3: Vis

ual &

Electronic

Communica

tions

!Chapter 4: Or

al

Communica

tions

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!&

Course O

utline !Chapter

5: Inter-pe

rsonal

Communica

tions

!Cross-cultura

l

communica

tions

!Group Discus

sions

!Meeting Tech

niques &

Manageme

nt

Ch 1: Introduction continued

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)&

Fund

amen

tals

of

Com

mun

icat

ion

The Communication Cycle Fu

ndam

enta

ls o

f C

omm

unic

atio

n !What are we trying to do?

!Who is/are involved? !What technique/s can

we use?

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*&

Typ

es o

f C

omm

unic

atio

n

By Mode:

!Speech !Body Language !Touch !Writing !Email !Web !Telephone

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+&

Typ

es o

f C

omm

unic

atio

n By Intent: !Deliberate !Unintentional !Subconscious

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#,&

!"#$"#%&

##&

!"#$"#%&

#%&

Subconscious

NV

C

!7% of meanin

g is in

the words s

poken

!38% in paralin

guistic

!55 % in the vi

sual

message

from a UCL

A study on N

VC

by Profess

or A. Mehr

abian

Prof

essi

onal

C

omm

unic

atio

ns fo

r E

ngrs

& A

rcht

s

Elements: !Analyzed information !Evidence & facts !Use of statistics !Use of graphs, charts & drawings !Straightforward composition

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#$&

Prof

essi

onal

C

omm

unic

atio

ns fo

r E

ngrs

& A

rcht

s

NOT: !Emotional !Personal (except for PR or in oral speaking)

!Literary creative (except for marketing) !Red herrings diverting

or distracting in order to

mislead

Tech

nica

l VS

Cre

ativ

e

Technical Writing Creative Writing

Content Factual, straight-forward

Imaginative, metaphoric or symbolic

Audience Specific General

Purpose Inform, instruct, persuade

Entertain, provoke, captivate

Style Formal, standard, academic

Informal, artistic, figurative

Tone Objective Subjective

Vocabulary Specialized General, evocative

Organization Sequential, systematic

Arbitrary, artistic

Examples Technical reports, operation manuals, research

Fiction, poetry, memoirs, autobiography, plays

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#'&

Assig

nment

No: P-01

!Write 2 docum

ents:

1.Resume

2.Creative, se

lf-styled sh

ort

life story.

!Each must be

on 1 whole

long bond

only.

!Encoded, use

your own

format.