11

HUMAN RESOURCE

MANAGEMENT:

AN OVERVIEW

22

Management

The process of trying to accomplish goals through other people

33

Human Resource Management

Utilization of individuals to achieve organizational objectives

All managers at every level must concern themselves with human resource management.

Five functions

44

1

Human Resource

Management

Human Resource

Development

Co

mp

ensa

tio

n

and

Ben

efit

s

Staffing

Em

plo

yee and

Lab

or R

elation

s

Safety and Health

The Human Resource Management Functions

55

Research vs. Practice

Effective personnel management requires proper understanding and utilization of knowledge gained through research Recruitment Realistic job previews Interviews appraisal

66

The Dynamic Human Resource

Management Environment

77

Environment of Human Resource ManagementEXTERNAL ENVIRONMENTEXTERNAL ENVIRONMENTINTERNAL ENVIRONMENTINTERNAL ENVIRONMENT

1

Human Resource

Management

Other Functiona

l Areas

OperationsMarketing

Finance

Leg

al C

on

sid

erat

ion

sT

he

Eco

no

my

Tech

no

log

y

Society

Sh

areho

lders

Unions

Customers Competition Labor Force

Human Resource

Development

Co

mp

ensa

tio

n

and

Ben

efit

s

Staffing

Em

plo

yee and

Lab

or R

elation

s

Safety and Health

88

Society

Social responsibilitySocial responsibility – Implied, enforced – Implied, enforced or felt obligation of managers to serve or or felt obligation of managers to serve or protect interests of groups other than protect interests of groups other than themselvesthemselves

EthicsEthics – – Discipline dealing with what is Discipline dealing with what is good and bad, or right and wrong, or with good and bad, or right and wrong, or with moral duty and obligationmoral duty and obligation

99

Ethics and HR Management

Discipline dealingDiscipline dealing

with what is:with what is:

good & bad right & wronggood & bad right & wrong

moral duty & obligationmoral duty & obligation

1010

HR’s Changing Role:Who Performs Human

Resource Management Tasks?

Human Resource Managers Shared Service Centers

Outsourcing Firms Line Managers

1111

The Human Resource Function In

Organizations Of Various Sizes

1212

The Human Resource Function in a Small Business

Manager/Owner

Sales Operations Finance

1313

The Human Resource Function in a Medium-Sized Business

Sales Manager

President

Operations Manager

Finance Manager

Human Resource Manager

1414

The Human Resource Function in a Large Firm

President and CEO

Vice President, Marketing

Vice President, Operations

Vice President, Finance

Vice President, Human

Resources

Manager, Training and Development

Manager, Compensation and Benefits

Manager, Staffing

Manager, Safety and

Health

Manager, Labor

Relations

1515

A New and Evolving HR Organization for Large-Sized Firms

OutsourceOutsource Shared Service Shared Service

Centers Centers Evolve to make Evolve to make

HR more HR more strategicstrategic

1616

An Evolving Human Resource Organization Example

President and CEO

Vice President, Operations

Vice President, Human

Resources

Vice President, Other Major Functions

Director of Safety and

Health

Executive Development

Manager, Training

Manager, Other HRM Functions

Employee Benefits

Shared Service Center

Outsourced