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WFP Logistics in 2012 Changing the Way We Deliver Fighting Hunger Worldwide

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Page 1: Changing the Way We Deliver - World Food Programme · • Provided 63 humanitarian partners with bilateral logistics services, valued at US$ 23 million. On any given day WFP Logistics:

WFP Logistics in 2012Changing the Way We Deliver

Fighting Hunger Worldwide

Page 2: Changing the Way We Deliver - World Food Programme · • Provided 63 humanitarian partners with bilateral logistics services, valued at US$ 23 million. On any given day WFP Logistics:

• WFP distributed 3.5 million metric tons of food.• Operated 60 Fleet workshops.• Air-dropped 4,200 metric tons of food.• Provided 63 humanitarian partners with bilateral logistics services, valued at

US$ 23 million.

On any given day WFP Logistics:• Coordinates an average of 5,000 trucks, 30 ships and 50 aircraft. • Manages a network of 650 warehouses around the globe.• Manages 700 WFP-owned trucks.

Special Operations

Projects 45Funded (75% of amount needed) US$297 million

UNHAS

Country operations 12Passengers 353,365Organizations served 1,297Destinations 270

UNHRD

Regional hubs 6Non-food items and support equipment shipped 17,000m3

Countries served 60Humanitarian entities who used UNHRD’s services 50

Logistics Cluster

Active operations 9Countries supported 18Cargo moved 23,000m3

Organizations whose cargo was moved >100Staff trained on logistics-focussed issues from 471WFP, government and local humanitarian partners

2012: Logistics at a Glance

Average cost to deliver food by:

• Sea US$100 per metric ton• Land US$180 per metric ton• Air drops US$3,500 per metric ton

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WFP Logistics in 2012 1

Contents

Foreword 3

How we deliver 4Shipping 4Aviation 5Surface transport 6Logistics operating costs 8

Assisting the humanitarian community 10The United Nations Humanitarian Response Depots 10The United Nations Humanitarian Air Service 11The Logistics Cluster 13Service Provision 14

Supply chain innovation 16Virtual tools support management of the supply chain 16Improving the management of WFP’s food supply chainthrough LESS 18

Capacity development 20Ethiopia: sharing logistics expertise in supply chain management 20The Philippines: improving relief item management for emergency response 20Special Operations 22Donor support for WFP’s Special Operations in 2012 23Strategic Special Operations 23

Partnerships 26Private sector 26Academic institutions 26Stand-by Partners 27

Photo credits 28

A

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One of WFP’s early food deliveries. Nepal 1968

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For decades, WFP has been developing its expertise inhumanitarian logistics. But it did not begin this way.From the organization’s establishment in 1962 upuntil the 1980s, development projects consumed 80 percent of WFP’s resources. A robust shippingcapacity formed the cornerstone of food deliveryoperations, as vessels carried commodities intendedfor developing countries around the world. In the mid-1980s, WFP gradually started to build itsland transport networks; and, by the early 1990s,these networks thrived in more than 90 countries. Air operations received international recognitionwhen WFP staged the longest-running humanitarianairdrop in history: ‘Operation Lifeline Sudan’ waslaunched in 1989, and involved airdropping morethan 1.5 million metric tons of food.

Two further strategic shifts in the last 20 yearschanged the way WFP operated, and in turn, moulded Logistics to better support the organization’sneeds. The early 1990s saw emergency reliefbecoming the major area of WFP assistance. With each emergency, WFP’s expertise in logisticsgrew and developed. During this period, WFP beganto earn its reputation as a provider of logistics servicesfor the humanitarian community.

From around 2010, another historic shift occurredwithin WFP. In response to a changing globalenvironment and the heightened need for long-termhunger solutions, WFP launched a new strategic plan,aiming at the transition from food aid to foodassistance. WFP diversified its food assistance tools toinclude innovative solutions, such as: issuing cash orvouchers in emergency relief; building communityresilience through programmes like Purchase forProgress (P4P); and using new nutritious food items,particularly in relief operations.

The shift in WFP’s strategy and changes in thehumanitarian environment made it imperative forWFP Logistics to change. The Logistics strategy‘Driving the Supply Chain’, which was launched inearly 2012, emphasized four priority areas of focusand innovation: Emergency Preparedness andResponse, Controls and Risk Reduction, ExternalService Provision, and Food Assistance Initiatives.

Good progress has been made with implementingchange and innovation in logistics. WFP madesignificant advances last year in supply chainmanagement by turning complex logistics and supplychallenges during the Sahel crisis into opportunitiesto further strengthen our expertise. In order to ensuretimely and efficient delivery of food assistance, wedeveloped tools and systems that facilitated supplychain management, one example being a user-friendlydashboard of key operational data and indicators.

Other logistics priorities in 2012 were emergencyresponse efforts in South Sudan, Syria and Yemen,along with large relief and recovery operationsundertaken in Ethiopia and elsewhere. ThroughUNHAS, UNHRD, the Logistics Cluster and ourbilateral services, we continued to act as a logisticsservice provider to the wider humanitarian community.

In 2013, we plan to further strengthen our coreexpertise in logistics to support the efficiency andeffectiveness of all forms of food assistance. Adjustinglogistics to WFP’s different types of food assistanceinterventions will remain a priority, with new toolsand capacity building for logisticians in areas such asCash and Vouchers and the use of new nutritiousfoods. Another priority will be to strengthen WFP’slogistics service provision, including support to localgovernments that want to improve their managementof humanitarian relief operations. We will alsocontinue to support the improvement of WFP’sSupply Chain Management through enhanced tools,systems and evidence-based supply chain metrics.

Over the years, we have been fortunate to havesupport, which has made our work possible. For this, Iwish to thank all of those who have played a role inhelping us to deliver food to millions of people inneed, namely the donor community, our stand-by andprivate sector partners, our countless implementingpartners working at the ground level of WFPoperations, and our exemplary staff who remaincommitted to the cause, even in the toughestenvironments and at the most dangerous of times.Thank you all for your continued support.

Wolfgang Herbinger, Director, WFP Logistics

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Foreword

WFP Logistics in 2012

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Shipping

In 2012, over half of WFP’s food — about 2.2 millionmetric tons — travelled by sea. Nearly 75% wasshipped to Africa last year, serving emergencies ineight countries across the Sahel region, and manyothers all over the continent.

On any given day, WFP has 30 ships at sea, carryinghumanitarian assistance for distribution in more than70 countries. We work with a specialized and reliablenetwork of shipbrokers and freight forwarders,moving cargoes from 60 load ports to 75 dischargeports across five continents.

WFP’s shipping team makes every effort to ensurethat ocean transport saves time and money. In 2012,WFP directly contracted the ocean freight instead ofaccepting the best offer of food suppliers, reducingcosts by a total of US$12.5 million. In order tocontract the right vessel at the right price, WFPensures advance planning — thanks to both its in-house shipping expertise and a new financemechanism, the Forward Purchase Facility (FPF).

FPF has supported WFP’s emergency response, and ithas particularly benefited shipping operations. WFPmust normally wait for contributions to be receivedbefore food stocks can be purchased or vessels can bechartered, and this can result in higher shipping rates.Through FPF, WFP shipping experts are able toobtain better prices through the consolidation ofdeliveries on larger ships.

High seas savings for WFP

Many vessels were chartered last year in response tourgent needs during the Sahel crisis. In April, anurgent request came for a unique type of vessel thatcould immediately ship 24,000 metric tonnes of FPFcargo to various ports across West Africa. However,there was one catch: the precise discharge ports hadnot yet been decided, as regional priority needs werestill evolving.

This shipping operation was further complicated bythe fact that every port had different restrictions. Forexample, Doula in Cameroon only has the capacity to

accept smaller ships; certain large vessels cannotenter unless they have very little cargo on board. Wetherefore needed to find a particular type of ship thatcould handle a flexible discharge rotation at shortnotice. Because the cargo was coming from India, itwould sail across the Indian Ocean and up along thecoast of West Africa. The ship owner would have to bewilling to discharge to a range of ports as diverse asDoula, Cotonou, Lomé, Tema, Abidjan or Dakar. Ontop of this, there were no specifications as to whichport should be first or last. While this type ofemergency scenario may be normal for WFP, it isunusual for the commercial shipping industry.

Within a month, WFP found the best vessel for the joband loaded in May. While at sea the rotation wasconfirmed, and WFP delivered life-saving assistancein response to the Sahel crisis to Doula, Contonou,Tema and Lomé. Despite the challenges of thischarter, WFP was able to deliver the cargo by July2012. By opting for one large vessel instead of fourseparate smaller ones, WFP saved US$30/per metricton on this critical delivery. In addition to costsavings, lead times were reduced thanks to the FPFmechanism and WFP’s shipping expertise.

WFP’s container bookings are increasing

WFP ships its commodities in two ways: in bulk or bycontainers. In shipping terms, ‘charter’ vessels carrybulk commodities, which are loaded unbagged and inlarge quantities into ships’ holds, then bagged uponarrival at their destinations. WFP uses ‘liner’ serviceswhen transporting food by containers. When

How We Deliver

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commodities need extra care, such as refrigeration orhumidity-control to prevent damage duringtransportation, containers can provide it.

The graph below shows a five-year trend of liner andcharter bookings. In line with WFP’s commitment toreduce chronic hunger and malnutrition, an upwardtrend in containers illustrates the increase in theprocurement of nutritious and ready-to-use foods(RUSF). As these products require special care duringhandling and transport, WFP’s shipping expertsensure the use of the right vessel for the rightcommodity.

Aviation

When faced with blocked roadways, poorinfrastructure, or communities affected by conflict ornatural disaster, WFP turns to the skies.

Last year WFP used its aviation expertise in severalemergency responses. In South Sudan and the CentralAfrican Republic, WFP organized a combination of

Fig 1. Liner and charter bookings,

2008-2012

airlifts and airdrops to reach cut-off communities. Toensure that food distributions could continueuninterrupted to the refugees who had fled fighting inSudan’s Blue Nile and South Kordofan States, WFPairdropped a total of 3,144 mt into refugee settlementsat Yida and Maban in South Sudan.

In Central African Republic, conflict promptedthousands of people to flee to rural areas in thenortheast of the country. With no means of reachingthe vulnerable communities by road, a WFP airdropdelivered 345 mt of life-saving food assistance.

WFP’s aviation experts continued to manageworldwide passenger air services through UNHAS, aswell as a range of crucial services around the world —providing vital access to affected populations. The aviation team also offers a variety of air servicesavailable to humanitarian partners, such as third-party services, air freight and executive passengerservices.

To make all of this work possible, WFP relies on awell-established operating structure:

• An independent and dedicated Aviation Safety Unit(ASU) performs continuous safety assurance,regulatory interactions, investigations, safetypromotion, and registration of air operators. In2012, 172 evaluations of air operators wereperformed.

• WFP Aviation’s Quality Assurance Unit (QAU) hascontinued to review field operations using theQuality Management System (QMS). In 2012, fourreviews were conducted, which resulted in 19recommendations and has achieved a better level ofservices. By the end of the year most of therecommendations had been implemented.

WFP Logistics in 2012 5

In 2012, WFP assisted its humanitarianpartners by providing a vital air link to cut-offcommunities, bringing aid workers and reliefcargo to affected populations through:

• 52 strategic airlifts• 1,091 mt of cargo

Air freight and

passenger services

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• Building capacity among key stakeholders is a majorelement of WFP Aviation’s footprint at the locallevel. Last year, ASU trainings were attended by atotal of 274 staff from WFP and other UN agencies,NGOs, national governments, civil aviationauthorities and others directly involved in WFPAviation air services. The trainings ensure a highlevel of overall quality in the operations. Lookingforward, they also form part of the WFP exitstrategy: participants are empowered with newskills, fostering career opportunities and helping todevelop local aviation industries.

The stand-by helicopter fleet:

responding quicker

In recent large-scale emergencies, such as the Haitiearthquake of 2010 and the Pakistan floods of 2010,WFP helicopter assets were crucial in the delivery ofrelief items to affected populations who could not bereached by road.

However, helicopters are not always available whereand when they are needed. Deploying helicopterassets around the globe is always costly — even moreso in times of emergency. Valuable days are lostdismantling, freighting, reassembling and testinghelicopters before they can be put into use.Furthermore, market competition tends to increaseduring emergencies, drastically increasing the price ofair assets.

Thanks to a strategic fleet of two stand-by helicoptersbased in Entebbe, Uganda, WFP is able to respondquickly and efficiently. These helicopters can bedeployed at 24 hours’ notice, and, from thisgeographically central location, are poised to reach allof continental Africa, and as far as Pakistan andMadagascar. They can carry essential food assistanceand cargo, are well-equipped to transfer humanitarianworkers to the most hard-to-reach places, and canperform medical evacuations. The stand-by fleet ismainly funded by ECHO. When not on emergencydeployment the helicopters are made available to thehumanitarian community on a cost-recovery basis.

During 2012, the stand-by fleet proved to be a strongasset on the frontlines of humanitarian response inAfrica. It provided support to emergencyinterventions in Central African Republic (CAR),Democratic Republic of Congo (DRC) and SouthSudan through the transportation of humanitarianpersonnel, food and relief cargo. It also performedmedical and security evacuations for UN and NGO

staff, most notably in DRC following rebel advancesand growing insecurity in the east. Last year, thestand-by fleet transported over 3,000 passengers and186 mt of cargo, and conducted 281 evacuations.

Surface transport

The last leg of WFP’s supply chain usually consists ofsurface transport. Surface transport is not confined totrucking food to its final destination by road — often italso involves river barges, trains and even animals toaccomplish this sometimes Herculean task.

WFP relies on the expertise and local knowledge ofmore than 2,500 logisticians, managing the last leg ofdelivery in over 70 countries. The ability to go thatfinal mile has earned WFP its reputation as theworld’s leading humanitarian logistics organization.

As 96 percent of this ‘final mile’ is by road, WFPrequires an extensive land transport network. Weoperate approximately 5,000 trucks on any given day.Where possible, local transports are contracted, but insituations where security or lack of sufficient truckingcapacity prevents this, WFP uses its own fleet.

In 2012, WFP’s fleet of around 700 trucks wereassigned to more than 20 country operationsworldwide. In many of these countries roadinfrastructure is poor. In such places, it takes a certainkind of all-terrain vehicle to navigate the crateredtracks and dense jungle roads.

For this reason, we have made fleet optimization a toppriority. 2012 brought significant advances, enhancingthe operational efficiency of WFP-owned fleets.

Building regional truck fleets for

emergency response

Heavy-duty trucks allow WFP to bring food alonghumanitarian corridors all over the world, makingroads the lifelines for millions of beneficiaries. Inemergency situations, already poor roads oftendeteriorate; sometimes WFP’s own trucks are the onlyones that can reach isolated populations.

In the past, finding suitable trucks for difficultconditions has been a challenge, especially when theyare not available from local transporters. As part of aglobal initiative to enhance emergency responsecapacities, WFP has created two regional truck fleetsto support WFP transport capacity in East and West

6

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WFP Logistics in 2012 7

Africa. Through the reallocation of WFP-owned trucksurpluses throughout these regions, fleets have beenestablished in Kampala, Uganda and in Accra, Ghana.On stand-by and ready for deployment, a total of 65,fully operational trucks can be sent to any of thecountries in the West and East African regions withinfive days of receiving a request. In 2012, trucks fromthe regional fleets were deployed, assisting emergencyoperations in South Sudan and across the Sahel.

Bringing fleets to regional hubs has brought downcosts. The pooling of these costs among a group ofWFP offices means that no individual office incurs thefull expense of owning and maintaining a fleet.

Speaking about achievements, Project ManagerThomas Goransson of the Kampala fleet emphasizedthe importance of team work: ‘Without thecontinuous dedication of WFP’s staff in Uganda,Ghana, and in HQ, as well as in-kind support from theSwedish Civil Contingencies Agency (MSB), thiswould not have been possible’.

Fig 2. Where WFP-owned trucks are located

Fig 3. Number of trucks in the top ten

countries hosting WFP’s fleet in 2012

Base map: UN Department of Field Support, Cartographic Section

Note: The size of the circles reflect the size of the WFP fleets

0 50 100 150 200

Number of WFP trucks per country (2012).Total number in these countries: 545.

GhanaChad

EthiopiaCARDRC

UgandaHaiti

South SudanSudan

Afghanistan

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Logistics operating costs

In 2012, WFP operated a logistics budget of US$ 986million to transport food to over 70 countries, whichincludes not only land, air and sea transport, but alsowarehouse rentals, storage and handling. All of thisaccounts for around 20% of WFP’s entire budget.Nearly 80% of WFP’s transport expenditures are formovement by road, followed by ocean transport and afraction by air.

Fig 6. Examples of WFP expenditure on

local land transporters in 2012

Land: US$762 million

Ocean: US$214 million

Air: US$11 million

Economic benefits to developing countries

Wherever possible, WFP makes use of local landtransporters. In 2012, a total of nearly US$350million was spent in the developing economies of theten countries listed in Figure 6.

Fig 4. How WFP moves food

WFP-owned fleets are valuable assets. Ensuringthat they are properly maintained and managedrequires skilled staff and complementary systems.Through a centralized fleet management toolcalled FleetWave, WFP has achieved substantialcost-savings — amounting to approximatelyUS$2.2 million in 2012.

Through FleetWave, fleet experts evaluate theaverage transport rate of each WFP vehicle, i.e.how much it costs to deliver one metric ton per

kilometre. Staff in the 60 WFP workshops aroundthe world analyse the transport rate for each andevery vehicle in their fleet — about 700 trucksglobally — and input these data into FleetWave. By regular monitoring, staff can locate individualvehicles that have high operating rates. Theyinvestigate, checking for maintenance problemsand consulting with the driver. As a result, theaverage cost per metric ton per km dropped by 70 percent in just one year.

Maximizing WFP’s fleet assets

Fig 5. How much does transport cost?

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Why WFP transport costs vary

In 2012, the average rate to transport one metric tonof food assistance — or 20 bags weighing 50kg each —overland was US$180. Transport costs include thejourney that a bag of food must make from themoment it arrives at the nearest port or point ofprocurement, all the way to its final destination. Insome countries, food has to travel particularly longdistances, and this drives up transport costs. Forexample, food destined for South Sudan normallyarrives as ocean freight at the port in Mombasa,Kenya. From there, it must cross Kenya, andsometimes Uganda, before it reaches South Sudan.Once there, the lack of infrastructure often requiresspecial all-terrain trucks to be available to bring thefood further in-country.

High transport costs

In humanitarian logistics, transport costs varyconsiderably, and can be very much higher than in

non-emergency contexts or in countries with adeveloped infrastructure. The life-saving nature ofassistance leaves few options in the short term.Countries with high transport costs often sharesimilarities — see box below. Some of WFP’s highesttransport costs are incurred in Central African Republic(CAR), South Sudan, and Democratic Republic ofCongo (DRC). In these countries, the average cost totransport one metric ton during 2012 was US$593.47.WFP works to bring down these costs through supplychain corridor optimization, use of the ForwardPurchasing Facility, and selected investments in thetransport infrastructure such as through the SpecialOperation on Roads in South Sudan.

Low transport costs

In certain countries — such as Cameroon, Malawi andYemen — it cost an average of US$117.74 to move onemetric ton of food in 2012. The box below lists thecommon factors shared by developing countries withrelatively low transport costs.

Fig 7. Transport costs in CAR, South

Sudan and DRC in 2012 (US$)

Fig. 8. Transport costs in Cameroon,

Malawi and Yemen in 2012 (US$)

0

100

200

300

400

500

600

700

CAR South Sudan DRC

Common Factors of High

Transport Costs

• Landlocked countries with long

overland corridors

• Large territory and poor infrastructure

• Lack of sufficient commercial transport

capacity

• Limited scope for local procurement of

food commodities

• Unstable security situation

0

30

60

90

120

150

Common Factors of Low

Transport Costs

• Proximity to a sea port

• Infrastructure is well developed

• Local transport capacity is abundant

• Food can easily be procured locally

or regionally, bringing down transport

costs

• Distribution costs are low and,

in some cases, paid by partners

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UNHRD 2012at a glance

50 humanitarian users

300 shipments worldwide

60 countries served

17,000cubic metres of relief goods transported

Top 5 items dispatched in 20121. Mobile Storage Units2. Prefabricated offices/ accommodations3. Tents 4. Medicines and medical supplies 5. Blankets

Fig. 9. The UNHRD network

The United Nations Humanitarian

Response Depots

In 2012, the UNHRD Network managed over US$87million worth of non-food items on behalf of itspartners in five locations worldwide. With over 17,000cubic meters of relief goods dispatched through 300shipments to 60 countries, the value of the cargoprocured and logistics services provided tohumanitarian partners amounted to US$28 million.

Key interventions in 2012 included emergencies inBurkina Faso, Mali, Mauritania and Niger, duringwhich UNHRD Ghana dispatched 26 consignments ofmedicines, supplementary food and shelter items inresponse to the Sahel crisis.

UNHRD Dubai and Brindisi facilitated over 65shipments to support relief efforts in the Syrian crisis.

In collaboration with the Government of Spain, anadditional strategic depot was established in LasPalmas to enhance emergency response in WesternAfrica and the Americas.

Assisting the Humanitarian Community

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UNHRD also fostered partnerships to supportregional emergency preparedness. In Asia, UNHRDentered into an agreement with the Association ofSoutheast Asian Nations (ASEAN) in support of itsdisaster preparedness and response capacity. TheUNHRD’s facility in Subang, Malaysia is nowmanaging a designated stockpile of relief items forSoutheast Asia.

Focus on: Syria

Due to the challenges faced by hundreds of thousandsof Syrians in need of most basic requirements such asfood, shelter and urgent medical care, humanitarianassistance was critical. Moving supplies into a volatileand often unpredictable operating environment requiresa swift response and good planning. UNHRD Dubaiprovided both in 2012, ensuring dispatch of emergency

stocks and supplies within less than 48 hours ofreceipt of requests. Being strategically located,UNHRD Dubai delivered a total volume of 7,400 cubicmeters of non-food items on behalf of 19 partners.Major users of the Dubai hub included the World HealthOrganisation (WHO). Responding to the health crisesthroughout Syria, WHO requested the dispatch of 150metric tons of vital shipments of emergency healthkits, trauma kits and surgical supply kits from theirstockpile in Dubai. Another major user of the DubaiUNHRD was IrishAid, who sent 180 metric tons ofblankets, tents, mattresses, kitchen sets, jerry cansand other goods for the Syrian people.

Since the beginning of the Syria conflict in March2011, UNHRD Dubai has facilitated the delivery of 46 shipments of relief items, with a total value ofUS$3.8 million.

UNHAS 2012 at aglance

12country operations

1,297humanitarian organizationsserved

1,958 metric ton of cargo transported

353,365humanitarian passengers transported

The United Nations Humanitarian

Air Service

I n times of natural disaster and conflict, communitieseasily become displaced, isolated and left withoutproper access to food, water and shelter. A rapidresponse can save lives, and air transport is often theonly way to quickly move humanitarian supplies andpersonnel to where they are needed. Managed byWFP, the United Nations Humanitarian Air Service(UNHAS) provides efficient and reliable common airservices to the entire humanitarian community uponrequest of the UN Country Team.

In 2012, UNHAS transported 353,365 passengers and1,958 mt of cargo for 1,297 humanitarianorganisations operating in Afghanistan, CentralAfrican Republic, Chad, Democratic Republic ofCongo, Ethiopia, Ivory Coast, Mauritania, Niger/Mali,Somalia/Kenya, South Sudan, Sudan and Yemen.Serving as the only humanitarian link to many remoteand insecure destinations around the world, UNHASused an average of 50 aircraft per month to provideaccess to vulnerable and fragile populations in morethan 270 destinations.

A humanitarian lifeline to millions

Anyone who has flown in an UNHAS aircraft hasprobably noticed a few things. Airstrips are oftenfound in dusty or remote locations. Booking inadvance is essential because, most of the time, flights

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are full. Conversations can be overhead from aidworkers who are on a range of different missions.Whether a volunteer doctor working for MSF, a cleanwater specialist from Samaritan’s Purse or anemergency response coordinator from WFP, each onehas something in common: they’ve come to help, mostoften in response to a dire or perilous humanitariansituation.

This is certainly true in Darfur, the western region ofSudan, which hosts one of UNHAS’ largest operations.Around 150 organizations depend on UNHAS to bringthem to 60 locations across the region. Plagued by adecade-long conflict which continues to displace localcommunities, efforts to reach beneficiaries arecompounded by insecurity and poor infrastructure.Combine this with the vast distances which defineDarfur, and the journey by road is precarious, to saythe least.

In Sudan there is no reliable air transport providerthat is compliant with both International Civil Aviationand UN standards, and so UNHAS remains the onlyhumanitarian lifeline for millions. This couldn’t bemore noticeable: roughly 45,000 people from 150 organizations flew UNHAS in Darfur in 2012.

Table 1. Performance overview of UNHAS Special Operations in 2012

Country Chartered Hours Pax Cargo Evacuations Number of Humanitarian

Aircraft flown (mt) destinations entities

served

Afghanistan 2 2,417 26,550 75 28 12 160

CAR 2 2,157 14,472 175 218 27 40

Chad 4 4,268 65,053 179 115 17 100

DRC 4 3,978 32,506 227 18 28 204

Ethiopia 3 2,633 10,381 30 45 9 40

Iraq 1 151 1,106 39 0 6 33

Ivory Coast 1 722 5,963 79 9 5 45

Niger/Mali 2 2,210 19,329 57 22 9 80

Mauritania 2 699 3,700 15 5 6 40

Somalia 7 6,588 37,776 271 15 30 100

South Sudan 13 9,360 88,224 396 110 60 230

Sudan 8 5,777 44,731 229 64 60 150

Yemen 1 90 346 0 0 4 15

Global 3 700 3,228 186 281 60

Total 53 41,750 353,365 1958 930 273 1,297

‘UNHAS plays a critical role in providing

a safe and reliable air service for

humanitarian workers in Sudan. It

enables aid workers to reach some 60

locations across the western region of

Darfur which is where the UN and its

partners are working to deliver

humanitarian assistance.

It is unimaginable that the UN and its

partners would ever be able to deliver

assistance to close to 4.3 million people

in Sudan without the support of UNHAS.

UNHAS is a sign of access, guaranteed

delivery of assistance and a safe journey.

UNHAS’s services are worth every form

of support to enable it to continue

meeting the humanitarian needs in

Sudan.’

UN Resident Representative and

Humanitarian Coordinator, Sudan

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The Logistics Cluster

In 2012, the Logistics Cluster supported humanitarianlogistics activities globally, including in DRC, Mali,Somalia, South Sudan, the Philippines and Yemen.The Global Logistics Cluster Support Cell (GLCSC)staff spent over 800 days deployed, during which theysupported active Cluster operations, carried outassessments and supported preparedness activities.Three trainings were conducted to supportorganisations including ACF, CRS, IOM, MSF, RedR,World Vision, and UNICEF. In addition, the LogisticsCluster became the first cluster to undergo anindependent evaluation, conducted jointly byUNICEF, WFP and the government of theNetherlands.

Focus on: South Sudan

refugee settlement of over 60,000 people who hadfled from conflict in the Republic of Sudan’s SouthKordofan State. Due to the poor road conditions andthe remoteness of Yida camp, the humanitariancommunity was only able to gain access via airtransport. From March until December 2012, inpartnership with WFP Aviation, the Logistics Clusterdeployed two Mi8 helicopters, and one fixed-wingaircraft, to transport life-saving relief items to over 20locations across South Sudan.

Logistics Cluster 2012 at a glance

9 active operations

18 countries supported

Over 23,000m3

cargo moved in Somalia and South Sudan on behalfof over 100 organizations

Over 86,000 litres of petrol and 181,000 litres of dieseldistributed to 33organizations in Yemen

Last year the Logistics Cluster continued to supportthe humanitarian community’s efforts to access thosein need of assistance in South Sudan by providinglogistics and coordination services. The LogisticsCluster provided air, road and river transport and/orcoordination services to 93 partners in eight of SouthSudan’s ten states.

The unpredictable environment of South Sudannecessitates a considerable amount of logisticsplanning. Insecurity and poor infrastructure remainever-present challenges to operations, while theannual rainy season impedes the delivery ofassistance, often requiring a re-tooling of the logisticsstrategy.

In 2012, flooding rendered many areas inaccessible,and vulnerable communities — particularly therefugee camps in Jonglei and Upper Nile States —could not be reached by road networks. In Jonglei,thousands were displaced, and rising water levelscaused the health situation to rapidly deteriorate.With no way of reaching these communities, severalNGOs requested the Logistics Cluster’s assistance inairlifting relief items — such as medical kits andsupplies, blankets, WASH commodities and mosquitonets — into Lankien, Ayot County in Jonglei. UsingLogistics Cluster-contracted Mi8 helicopters, 6.4metric tons of emergency supplies and personnel weretransported on behalf of MSF-H and TearFund to theaffected areas in less than 24 hours.

By August of last year, another area of South Sudanwas rendered inaccessible by all types of landtransportation. Located in Unity State, Yida hosted a

Beneficiaries in Yida watch as the Logistics Clusterhelicopter is offloaded.

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Service Provision

As well as common services provided throughUNHAS, UNHRD, and the Logistics Cluster, WFP offers innovative logistics solutions requested by humanitarian partners such as NGOs and UNagencies. With a presence in more than 70 countries,WFP delivers aid and relief on behalf of partnerswhen and where it is needed. The organization is able to do so thanks to its extensive experience inhumanitarian logistics, supported by more than 2,500 skilled staff with unrivalled local knowledge.WFP’s range of logistics services spans the entiresupply chain, from shipping to land transport toaviation.

Specifically, WFP provides:

• innovative shipping and chartering solutions; • land transport and storage services; and • a range of air services, including third party

services, air freight and executive passengerservices, and medical or security evacuations.

In 2012, WFP provided logistics services in 18countries, with customers that included, amongothers: DFS, MSF, Mercy Corps, UNDSS, UNHCR and UNICEF. The number of WFP’s customers grewby 50%, rising from 42 in 2011 to 63 in 2012.

Focus on: Mozambique

Sometimes WFP is the only institution in a countrywith the structure and systems in place to providelogistics services to the humanitarian anddevelopment community. This is the case inMozambique, where WFP has 11 partners including adonor, the government, UN agencies, and local andinternational NGOs — all of whom rely on WFP forservices such as land transport, central storage andport operations.

Because most organizations are located in the capital,Maputo, they do not have the regular field presencerequired to procure and oversee operations elsewhere.WFP is able to help, thanks to a strong logisticspresence throughout the country and an extensiveroster of external suppliers, including transport andstorage, which WFP procures through the privatesector — roughly 70 companies in 2012. Due to solidlogistics contracting procedures, which emphasizemarket knowledge and structured rate negotiationswith providers, WFP is able to obtain competitive

10

20

30

40

50

60

70

Active customers of WFP Logistics

2012201120102009

Fig 10. Number of WFP Logistics service

provision customers, 2009-2012

Logistics serviceprovision in 2012at a glance

63humanitarian customers

18 countries

23 US$ millionservice portfolio value

market prices. Ensuring that each request is handledas quickly as possible, so as to avoid any extra costs,requires a considerable level of supervision bylogistics service providers. Because of WFP’sexperience in contracting external suppliers inMozambique, we can provide guidance to localhumanitarian partners on how to keep costs down.

Provision of logistics services in Mozambique is alsobenefiting the humanitarian and developmentcommunity in other ways. In the last twoemergencies, partners who had prepositioned reliefitems with WFP were able to send the stock tobeneficiaries within 24 hours of request. This inter-agency way of working has also helped to improvecoordination in working relationships betweenpartners. There are also financial benefits. Bycombining the logistics requirements of allparticipating humanitarian partners, service provision

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allows WFP to share costs, which is advantageous forall. Lower operational costs have allowed WFP tosecure more competitive prices and higher qualityfacilities and services, and we have been able to retainmore specialized staff.

In Mozambique, there are many new initiatives aimedat increasing harmonization and coordination in the

humanitarian and development sector. Thus, thecountry serves as an example of the successes andefficiency that can be achieved through inter-agencycoordination by building on the comparativestrengths of the various UN agencies.

WFP has been contracted to move thousands of pieces of heavy equipment, mobile offices, and vehicles from Sudan to SouthSudan for the United Nation’s Mission to South Sudan (UNMISS).

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Virtual tools support

management of the

supply chain

During the Sahel emergency, WFP faced a massivesupply chain challenge. Each month, up to 100,000metric tons of food commodities needed to movethrough multiple corridors to ensure that around 10 million people across eight countries were reachedwith timely humanitarian assistance. To ensure thatthis happened, monitoring and management of the entire WFP supply chain was more important than ever.

Benefitting from an advance financing mechanismand the increased funding made available for theForward Purchasing Facility, a specialized SupplyChain Working Group was piloted. Strategies andplans based on continuous analysis were developed bythe group, and constraints, risks and opportunitieswere proactively addressed.

This improved approach to supply chain managementbecame possible due to the development of state-of-the-art information management tools, such asinteractive supply chain maps and supply chainmanagement dashboards. Developed by Logistics,

these tools form an integral part of WFP’s largersupply chain management strategy, and greatly assistin timely decision making, ensuring uninterruptedsupplies in the most cost-efficient way possible.

Interactive supply chain maps

A unified view of the entire supply chain is criticallyimportant – from monitoring food arriving by sea,through current stock levels in the region, to thelocations of warehouses storing food stocks. Duringthe Sahel emergency this was particularly important,given the regional disposition and the large distancesrequired to deliver food across many countries.Launched in 2012, new interactive supply chain mapscan display available ports and their averagecapacities, map out possible land corridors andcalculate the estimated time it might take to go fromone port to a specific warehouse.

Figure 11, below, shows an example of interactivemaps used for the Sahel emergency. This particularmap provides a overview of the affected region,showing main ports, key corridors and WFPwarehouses. More in-depth data such as food stocksper country/region and en-route cargo can also beviewed, which is key to ensuring streamlinedoperational information.

Fig 11. The interactive logistics mapping system

Supply Chain Innovation

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Supply chain management dashboard

The supply chain dashboard provides managers withan up-to-date global overview of a range of areas thatcan affect operations. Data from Logistics, Finance,Procurement, and Programme is summarized in asingle visualization, meaning that a larger operationalpicture can be viewed on a ‘dashboard’.

For the Sahel emergency, this was particularlyimportant as it included updates on, for example:funding status, overall food requirements versussupply, shortfalls, an overview of logistics networksand corridors statuses, Forward Purchase Facility

commodities, and the procurement plan. A dashboardwas designed to enable users to see at a glance thevarious aspects of the WFP supply chain from needs,through sourcing, to distribution.

This proved to be a valuable tool in operationalmanagement and strategic planning. For example,being aware of upcoming shortfalls of food in certaincountries in the Sahel ensured that WFP managementacross all areas of the organization were equippedwith the information they needed for effectivedecision making. This scenario is explained in thegraphic below, which was one of several used duringthe Sahel response.

Fig 12. The supply chain management dashboard

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Improving the management of

WFP’s food supply chain through

LESS

A new system is set to transform the way that WFPmanages its global food commodities. For the firsttime, all of WFP’s food supply chain information willbe brought together on one common platform: theLogistics Execution Support System (LESS).

At the moment, information on commoditymovements, their value and how they are beingtransported is available in separate systems. LESS willchange that by bringing all of this data together andmaking it available in real-time.

This means that LESS will put the entire WFPnetwork online — over 650 warehouses and hundredsof countries, ports and sub offices. The real-timefeature will allow WFP to manage the entire foodsupply chain, from the moment food arrives in WFP’shands until it is sent off for delivery.

As an integrated supply chain management, inventoryaccounting and real-time tracking platform, LESS willbring significant improvements to WFP’s corebusiness.

LESS will help WFP to become more effective, cost-efficient and accountable because:

• ease of monitoring financial and commodityinformation will allow WFP to better managecontracts with external providers regarding receipt,transportation and final delivery of food;

• detailed supply chain information will enable betterplanning and monitoring of stock levels and leadtimes along the supply chain, ensuring that the rightfood is available to the right people at the righttime;

• expiry dates and other commodity-specificinformation will help to strengthen commoditymanagement and mitigate against losses;

• funds utilization and stock movements will besynchronized, enabling improvements in resourcemanagement;

• internal controls will be strengthened through LESSby maintaining an audit trail on all transactionsperformed and ensuring WFP’s compliance withInternational Public Sector Accounting Standards(IPSAS).

Moreover, by being able to trace individual batches offood according to their specifications and productiondates, whether they are specialized nutrition productsor staple commodities like cereal and flour, WFP willbe more able to ensure food safety.

Finally, an independent external review concludedthat LESS will bring ‘value for money’, andrecommended roll-out, over a three-year period, in allcountries that host WFP operations.

WFP’s Executive Director on LESS

‘LESS has empowered WFP country

offices in Liberia and Sierra Leone, and

their remote sub-offices and warehouses,

with real-time supply chain management

and commodity reporting capabilities. As

two post-conflict countries, they are not

the simplest places to deploy high-tech

solutions, reaching far beyond the

capitals. LESS accurately accounts for

every kilogram of food; it records supply

chain transactions all the way to the

beneficiaries’ own neighbourhoods.

Extending this powerful capability

throughout WFP will dramatically boost

our efficiency and accountability.’

Ertharin Cousin,

Executive Director, WFP

The LESS system will enable WFP to better monitor andmanage food commodities like these in Goma, DRC, andanywhere else in the world.

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A truck is loaded with food at a WFP warehouse innorthern Afghanistan.

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Ensuring that WFP maintains its expertise inemergency response is a key priority.

WFP Logistics has undertaken several capacity-building initiatives aimed at developing the responseof the humanitarian community. In 2012, WFP’sLogistics Development Unit trained nearly 500 peoplefrom local governments, international humanitarianagencies and WFP itself. Expertise has been enhancedthrough supply chain management courses requestedby host governments, the Logistics Cluster’s bi-annualemergency response training for humanitarianlogisticians, and trainings to build core logisticsskillsets such as the management of port andwarehouse operations. Further trainings have alsobeen conducted and managed by WFP’s regional andcountry office logistics experts.

As well as these capacity development activities, much more is done at the country level, in closecollaboration with national authorities and throughlong-term projects. Two examples from Ethiopia andthe Philippines illustrate this work.

Ethiopia: sharing logistics

expertise in supply chain

management

Globally, Ethiopia is the largest recipient ofhumanitarian food aid. WFP’s main partner inEthiopia is the Government’s Disaster RiskManagement and Food Security Sector (DRMFSS),which is responsible for transporting food to some1,500 locations every six weeks, as well as managingall the humanitarian commodities that will bedelivered. Given the challenges brought about by thescale and complexity of this operation, DRMFSSenlisted the assistance of WFP to help improve thehumanitarian supply chain. In 2010, WFP and theGovernment of Ethiopia, through DRMFSS, launchedan initiative called the Food ManagementImprovement Project, which focuses on improvingsystems, processes and staff skills throughout thesupply chain.

Of the project’s five main components, transportcontracting was a big challenge. Until recently, a

separate tender was launched each time transport wasrequired, so that at least one transport tender wasreleased every working day. Over 300 tenders werehandled per year, each covering 70 to 80 locationsand about 20 transporters. Due to the sheer volume ofdata that had to be managed in the bidding process,analysis was difficult and rates fluctuated drastically,resulting in a huge impact on operations. With thesupport of WFP through FMIP, the contractingprocess was streamlined. Tenders were issued onceevery six months, and contracts were issued perdistrict, instead of per specific location.

Immediate operational gains were apparent:improving relationships with the transporters throughregular meetings resulted in enhanced coordination,and delivery times were reduced, on average, by two weeks.

Commodity management is another importantcomponent, which is ongoing. It includesstandardization of processes and all documentation tobe used throughout the country. Through a thoroughmapping of the government supply chain, a detailedcommodity management manual was created and isset to be launched in 2013. 60 staff from differentlevels have been trained in various disciplines — fromexecutive workshops, where attendees include headsof agencies, to 18-month, certificate-style trainings formanagers in the supply chain.

Future plans include the roll-out of a commoditytracking system that will connect federal offices, hubs,and regional governments, allowing commoditymonitoring throughout the supply chain.

The Philippines: improving relief

item management for emergency

response

During a sudden-onset emergency, propermanagement and dispatch of relief items are vital torapid response. In the Philippines, this area wasidentified as a priority by the Government’sDepartment of Social Welfare and Development(DSWD). Working with WFP, they identified a gap inthe way that relief items were handled in government-

Capacity Development

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managed warehouses in the period before, during and after a disaster. Through close collaborationbetween WFP and DSWD, the Relief Goods InventoryMonitoring System (RGIMS) was conceived anddeveloped.

As an innovative and real-time IT solution, the newsystem was designed to address many of the reliefitem management issues previously faced at thenational level. It ensured the availability of up-to-dateinventories and proper documentation of all procuredand donated food and relief supplies, and includedexpiry dates and stock levels. WFP also providedtraining to ensure that warehouse staff were well-versed in the best practices of inventory management,and ready to respond at a moment’s notice. ModernIT tools and features also allowed for monthly reportsto be generated easily, showing country-wide supplylevels in real-time.

At the end of 2012, the RGIMS was successfully put tothe test in a real disaster. In December, TyphoonPablo hit the Philippines, causing serious flooding anddisplacement in the Compostela Valley region ofDavao Province.

Previously, DSWD officials were faced with the samequestion in every disaster: ‘What do we have in ourinventory that can be immediately dispatched?’. The RGIMS will now provide them with immediateanswers.

‘I believe the RGIMS will translate into

more efficient planning, resource

management and mobilization, on the

part of the DSWD and the national

government in terms of disaster-

preparedness.’

Assistant Secretary Javier Jimenez,

DSWD, Government of the Philippines

Casual labourers unload bags of sorghum in Yida, South Sudan, which were distributed to Sudanese refugees living at the camp.

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Special Operations

In addition to trainings and capacity developmentprojects, logistics expertise is also shared andtransferred through Special Operations (SOs).

WFP implements SOs when transport infrastructureneeds to be rehabilitated or enhanced, or commonservices are required by the humanitarian community.Such services include those provided by the UnitedNations Humanitarian Air Service (UNHAS), theLogistics Cluster, Emergency TelecommunicationsCluster (ETC) and the Food Security Cluster.

WFP implements four main types of SO:

• Cluster (common services or coordination providedto partners, such as Logistics Cluster, ETC, andFood Security Cluster);

• UNHAS (common air passenger services for thehumanitarian community);

• Logistics Augmentation (road construction, portrehabilitation, etc.); and

• A mixture of two or more activity types.

The number of SOs has grown considerably in thepast decade, and funding contributions have steadilyrisen, mirroring this increase. In 2012, the total valueof the project category was worth US$1,038 billion, ofwhich 62.5% (US$ 648.8 million) was funded.

A breakdown of active SOs in 2012 by category isshown in Figure 13.

Cluster: 13 (29%)

UNHAS: 13 (29%)

Mixed: 11 (24%)

Logs Augmt: 8 (18%)

Fig 13. Number of SOs in 2012, by type

A WFP convoy crosses a river in South Sudan to deliver food assistance to remote and cut-off communities.

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Donor support for WFP’s Special Operations in 2012

Without these generous donations and continuoussupport from our partners, this work would not havebeen possible. Thank you.

In 2012, WFP received a total contribution of US$177million from donors, including UN CERF andcommon UN funds.

UN Central Emergency Response Fund

Fig 14. Contributions for WFP Special Operations in 2012 (US$)

Strategic Special Operations

To build national and regional transportinfrastructures or local technical capacities, WFPlaunches Special Operations (SOs), whose length canrange from a few months to several years, and arecreated in close collaboration with the hostgovernment. Two examples of this work can be foundin South Sudan and Somalia.

South Sudan: investing in the

mobility of a nation

South Sudan is one of WFP’s most complexoperations, involving many operational challenges.For instance, the country’s poor road infrastructurehas a serious effect not only on the delivery ofhumanitarian assistance, but also on the mobility ofits citizens.

Started nearly 10 years ago as a close collaborationbetween WFP and Sudan’s Ministry of Transport andRoads (MTR) to improve the infrastructure withinSouth Sudan, a Special Operation has contributed tolong-term benefits for an estimated 8.5 million SouthSudanese today. Over the course of seven years, from2004 to 2011, WFP rehabilitated 2,600km of mainroads — also called ‘trunk roads’ — connecting keyareas and creating a base level of road infrastructure.On completion in 2011, WFP handed over the projectto the government. Even then, there was much moreto do, meaning that WFP would launch a newstrategic SO that same year.

To understand the rationale for the Special Operationin South Sudan, the country’s road infrastructureneeds to be explained. In South Sudan, there are threetypes of roads: trunk (main roads), feeder (smaller

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Deng Malek is a 40-year old woman, who lives in Paloich Community along theKarich-Amongpiny road. She has beenemployed by WFP to help construct the roads,and has not only improved her skills, but hasalso increased her income to meet her familybasic needs. ‘I have plans to invest the incomeearned in a small business within mycommunity,’ she says.

Deng would like to develop her skills as abusiness woman, and hopes that with theimproved access to her community, moredevelopment organizations will come to her area.

Improving lives in Lake State,

South Sudan

roads which connect States), and community access(the smallest type, which are present only incommunities). With approximately 4,100 km of trunkroads established, and nearly no network of smaller,rehabilitated ‘feeder’ roads, WFP committed toconstruct 500 km of feeder roads. By investing in themobility of a nation — a priceless commodity fordevelopment— WFP aims to ensure more timely andefficient delivery of all humanitarian cargo and toincrease farmers’ access to local agricultural markets.Construction is under way in two States, Lake andUnity, with the goal of further enhancing trade andflow of agricultural goods between the two. Planningis advanced for projects in Warrap, Western Bahr ElGhazal, Western Equatoria and Eastern Equatoria forapproximately 320 km of feeder roads. Between 2011and 2012, 114 km of feeder roads were constructed.

Surrounding communities have also experiencedimmediate benefits from the Feeder Roads project.

Through a labour-based work programme run byWFP called ‘Food for Assets’, South Sudanese workersare able to earn extra income and food, and increasetheir knowledge of construction while helping to buildthe community access roads that will improve theirlives – allowing them to be a part of the solution intheir own villages.

With greater connections between once cut-off andremote areas, many forms of impact can be seen andfelt across the country. By providing access tomarkets, WFP is helping to open up rural areas foressential social services, improve employmentopportunities, expand the reach of law enforcement,and give farmers options to sell harvest surpluses.

Somalia: building local infrastructure for

long-term development

When WFP launched Special Operation 105780 in2007, there was one main objective: to promote theuninterrupted and timely supply of relief items tovulnerable populations across Somalia. At the time,humanitarian access was very limited — portinfrastructures in Somalia were in urgent need ofrepair, and these challenges, coupled with largesecurity risks, impeded the safe delivery ofhumanitarian assistance. WFP also aimed to reduceoperational costs, while building local capacity andsupporting a larger framework of economicdevelopment.

While a cornerstone of this operation focused on therehabilitation of Mogadishu port — Somalia’s mainsource of incoming humanitarian and commercialcargo — extensive works were also made to the port ofBosaso, deepening the inner and outer harbours toenable larger vessels to berth at the port.

Improvements made to Mogadishu port have yieldedsubstantial gains in cost-savings, operationalefficiency, and local economic development. Thedredging of the harbour at Bosaso, allowing access toall six berths, has led to a 100% increase in portcapacity as well as enabling the berthing of largervessels up to a maximum of 20,000 metric tons — a33% increase in size. The installation of a continuouspower supply has resulted in enhanced security andand a 50% increase in unloading capacity from vesselto port. 1,500 metric tons can now be unloaded perday, as opposed to the 1,000 metric tons previouslypossible.

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The building and equipping of a port control towerhas improved communications between the port andapproaching vessels, greatly enhancing the fightagainst piracy.

Following the successful rehabilitation of variousports, WFP has committed to building and investingin local staff capacities, promoting self-sufficiency

and paving the way for long-term operational success.Storage created at the ports has allowed for WFP tostrategically position commodities, both for its ownoperations and for those of the wider humanitariancommunity.

As this operation ends at the beginning of 2013,benefits for both WFP and the host community havebeen achieved. While WFP and other humanitarianorganizations have benefited from increasedhumanitarian access and operational efficiency, thecountry of Somalia has enhanced its overall logisticscapacity, secured better trade networks andaugmented commercial opportunities.

But WFP’s work doesn’t end there. In 2013,rehabilitation works will continue — a new SpecialOperation will seek to build on the foundation thathas already been built, and foster further success forthe future.

Construction of a WFP warehouse taking place near PortBossaso in Somalia.

A helicopter brings specialized WFP nutrition products for refugees at Yida camp in South Sudan.

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WFP Logistics partners with UN agencies, NGOs,governments, academic institutions and the privatesector to advance WFP’s ability in delivering life-saving assistance to those in need. These partnershipsare formed with a clear vision that allows each partnerto leverage their core capabilities in helping to savelives. Most of WFP Logistics’ partnerships aredesigned for strategic and sustainable support ofoperational needs. Other partnerships lend support ina stand-by capacity — called forward when WFPneeds to rapidly increase resources, especially inemergency response.

Partners play a vital role in the successful operation ofWFP Logistics, sharing best practices and providingWFP with the resources needed to improve systems,tools and trainings when delivering relief items tothose affected by crisis.

Private sector

WFP Logistics partners with private sector companiesto support operations in many different ways,including: strategic financial support, in-kindexpertise and technical know-how, and services andproducts provided free of charge.

In 2012, private sector partners supported WFP withgenerous in-kind donations. These included airliftsand ocean transport of essential food and operationalitems for the Sahel emergency. Sufficient operationalequipment was lacking at the local level, so partnersalso provided necessary equipment such as forkliftsand generators.

Through financial sponsorship and direct engagementin worldwide trainings, partners shared theirexpertise in truck repair and maintenance across EastAfrica, and in aviation and logistics emergencyresponse trainings.

To enhance the efficiency of WFP’s supply chain,private sector partners worked closely with WFP’sLogistics Development Unit to develop a set of keyperformance indicators, allowing WFP tocontinuously evaluate its practices and interventions.

Partnerships

WFP also benefits from support of the LogisticsEmergency Response Team (LET), a public-privatepartnership initiative in which top tier logisticscompanies have joined forces with WFP to collectivelyrespond to sudden-onset emergencies. Since itsestablishment during the 2005 World EconomicForum (WEF), these emergency response teams haveprovided valuable personnel and transport in anumber of operations, including the Haiti earthquakeand cholera outbreak, and the Pakistan floods.

Listed below are logistics private sector partners whohave directly supported WFP operations:

• Caterpillar• DSM• LET – made up of TNT, UPS, Agility and

AP Møeller-Maersk• PepsiCo• Renault Trucks• TNT• UPS

Academic institutions

Collaboration with academic institutions offers aplatform to apply the latest research in the field ofsupply chain management and logistics to real-lifehumanitarian challenges. In 2012, academic partnersworked closely on supply chain management, mostnotably during the Sahel emergency. Academicsengaged in humanitarian logistics provided valuableinputs to WFP’s processes through specializedprojects aimed at increasing operational efficiency,and at data management and analysis, aided by newsystems and technology. Last year, WFP worked withthe following academic institutions:

• Fordham University, USA• Georgia Tech, USA• Küehne Logistics University, Germany • Massachusetts Institute of Technology, USA• Porto University, Portugal• Tilburg University, The Netherlands

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Standby Partners

Standby Partners (SBP) are organizations, such asGovernment Agencies, NGOs and non-profitfoundations, who have signed an agreement withWFP to maintain a roster of staff and equipment thatcan be rapidly deployed to support WFP's operations.Called forward when WFP is in need of additionalcapacity and support, SBPs help to:

• rapidly and/or temporarily increase staffing levels,such as during an emergency, or when WFP doesnot have sufficient in-house capacity to meetoperational requirements;

• acquire, for limited periods, staff with particulartechnical skills that WFP does not have in-house,such as engineers, specific IT profiles, protectionexperts, and cash and voucher experts;

• build up operations through a combination of bothstaff and operational equipment known as ‘servicepackages,’ such as base camps, bridge modules,mine action teams, and truck fleets.

Throughout 2012, SBPs have supported essentialoperations — from the Sahel crisis to Syria and SouthSudan. In the last year, two new partners signedagreements with WFP: the Estonian Rescue Boardand Finland’s Crisis Management Centre, bringing thetotal number of active WFP SBP agreements to 20 bythe end of the year. An external review was supportedby the UK’s Department for InternationalDevelopment (DFID) on Standby PartnershipArrangements across all UN agencies. The resultsconfirmed the value added by SBP deployments,which is due to the rich diversity of partnerorganizations and the breadth of collective experience,which is beyond the reach of a single UN agency. As acost-effective way to employ technical experts whenWFP needs them the most, stand-by partnershipshave proven to be an effective and valuablepartnership model. In 2012, Standby Partnerscontributions were valued at approximately US$14 million.

A WFP-chartered ship docks at Mogadishu port, Somalia carrying food assistance.

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Photo credits

Front cover: WFP/Geoffrey Pinnock/South Sudan

Page 2: WFP/D Mason/Nepal

Page 4: WFP/Niels Olsen/Kenya

Page 13: WFP/Logistics Cluster/South Sudan

Page 15: WFP/Niels Olsen/Sudan

Page 18: WFP/Photolibrary/DRC

Page 19: WFP/Diego Fernandez/Afghanistan

Page 21: WFP/Leighla Bowers/South Sudan

Page 22: WFP/Photolibrary/South Sudan

Page 24: WFP/Photolibrary/South Sudan

Page 25: WFP/George Forminyen/South Sudan

Page 27: WFP/Photolibrary/Somalia

Inside back cover: WFP/Photolibrary/Kenya

Back cover: WFP/Geoffrey Pinnock/South Sudan

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WFP food is unloaded at Port Mombasa, Kenya

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For more information:[email protected]

World Food Programme Via C.G. Viola, 68/70 - 00148 Rome, Italy - Tel: +39 0665131

Printed: June 2013